Table Of Contents

A - B - C - D - F - G - H - I - J - L - M - N - O - P - R - S - T - U - V - X -

Index

A

Actor.java

Cisco Unified CallManager JTAPI examples 6-3

addresses and terminals

unobserved 1-7

alarm services 1-12

AutoAccept support for CTIPort and RoutePoint 3-46

auto update of API 3-41

B

barge and privacy event notification 3-35

C

call forward 3-2

calling party IP address 2-17

call park 3-2

directed 2-20

reminder 3-3

retrieval 3-3

CallSelect and UnSelect event notification 3-36

CiscoJtapiExceptions 3-3

CiscoRTPHandle interface 2-21

CiscoTerminal filter and ButtonPressedEvents 3-43

CiscoTermRegistrationFailed event 3-47

Cisco Unified CallManager JTAPI

administering user information 4-19

classes and interfaces B-1

configuration settings

Language tab (figure) 4-18

configuring tracing 4-7

installing

Advanced configuration (table) 4-15

Advanced Tab (figure) 4-14

CiscoUnifiedCallManagers Tab (figure) 4-13

JTAPI Tracing Tab (figure) 4-8

Log Destination Tab (figure) 4-10

overview 4-3

verifying installation 4-6

install internationalization 3-4

JTAPI examples 6-1

Cisco Unified CallManager JTAPI examples

Actor.java 6-3

MakeCall.java 6-1

makecall.java 6-1

Originator.java 6-7

Receiver.java 6-10

running makecall 6-14

StopSignal.java 6-11

Trace.java 6-11

TraceWindow.java 6-12

Cisco Unified IP 7931G phone 2-16

clear calls interface 3-4

conference

adding parties 2-18

chaining 2-18

Cisco extensions 3-9

events 3-10

scenarios 3-9

secure 2-15

transfer and conference enhancement 3-10

conference and join 3-33

CTI supported devices E-1

D

device recovery 3-4

CTI ports 3-4

CTIRoutePoint 3-4

phones 3-4

directed call park 2-20

directory change notification 3-5

display name interface 3-26

do not disturb 2-14

F

feature matrix D-1

features by Cisco Unified CM release D-1

forwarding on no bandwidth and unregistered DN 2-19

G

getCurrentCallingParty() 2-22

H

hold reversion 2-22

I

intercom 2-12

invoking makecall 6-14

IP address of calling party 2-17

J

JTAPI

administering user information 4-19

configuration settings

Language tab (figure) 4-18

installing

Advanced configuration (table) 4-15

Advanced Tab (figure) 4-14

CiscoUnifiedCallManagers Tab (figure) 4-13

configuring preferences 4-7

JTAPI Tracing Tab (figure) 4-8

Log Destination Tab (figure) 4-10

overview 4-3

verifying installation 4-6

JTAPI, administering user information 4-19

JTAPI programming interface

addresses and terminals

relationship 1-6

CiscoConnectionID 1-11

Cisco Unified JTAPI and contact centers 1-2

Cisco Unified JTAPI and enterprises 1-2

Cisco Unified JTAPI applications 1-3

concepts

CiscoObjectContainer interface 1-4

connections 1-7

JtapiPeer and Provider 1-4

Jtprefs application 1-3

required software 1-13

JTAPI programming interface overview 1-1

L

languages

Arabic 2-14

Hebrew 2-14

M

MakeCall.java

Cisco Unified CallManager JTAPI Examples 6-1

makecall.java 6-1

media

CiscoMediaTerminal 3-14

endpoint model 3-12

initialization 3-13

media termination extensions 3-11

payload and parameter negotiation 3-12

payload selection 3-13

receive channel allocation 3-13

receiving and responding to media flow events 3-17

starting transmission and reception 3-14

stopping transmission and reception 3-14

media termination at route point 3-37

message sequence charts A-1

MLPP 2-18

modifying calling number 3-44

monitoring 2-10

multiple calls per DN 3-30

N

new and changed information 2-1

from release 4.x to release 5.0 2-26

from release 5.0 to release 5.1(x) 2-24

from release 5.1(x) to release 6.0(1) 2-9

from release 6.0(1) to release 6.1(1) 2-7

no bandwidth forwarding 2-19

O

Originator.java

Cisco Unified CallManager JTAPI examples 6-7

P

presentation indicator (PI) for the call 3-50

privacy on hold 2-21

R

Receiver.java

Cisco Unified CallManager JTAPI examples 6-10

recording 2-10

redirect 3-18

redirect set original called ID 3-39

redundancy 3-22

cluster abstraction 3-22

CTIManager failure 3-26

CTIManagers 3-24

heartbeats 3-26

invoking CTIManager 3-25

server failure 3-24

ringer

enable or disable 3-5

routing 3-19

running makecall.java 6-14

S

secure conferencing 2-15

SelectRoute interface enhancement 3-48

SetMessageWaiting interface 3-27

shared line support 3-30

silent monitoring 2-10

single step transfer 3-40

SIP phones 2-37, 2-38

StopSignal.java

Cisco Unified CallManager JTAPI examples 6-11

T

TerminalConnection 1-8

threaded callbacks 1-11

Trace.java

Cisco Unified CallManager JTAPI examples 6-11

TraceWindow.java

Cisco Unified CallManager JTAPI examples 6-12

transfer and conference

conference 3-8

consult without media 3-11

transfer and DirectTransfer 3-33

transformation masks 2-22

translation patterns 2-22

troubleshooting

Cisco Unified CallManager JTAPI C-1

U

unregistered DN forwarding 2-19

user information

administering for JTAPI 4-19

V

version format 2-17

voice mailboxes 2-20

X

xsi object pass through 3-29