Installing Cisco Unified Communications Manager, Release 9.0(1)
Post-installation tasks
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Post-installation tasks

The following chapter describes the post-installation tasks for the IM and Presence Service.

Perform post-installation tasks

Figure 1. Post-installation flowchart

Complete the following tasks, in sequence, on each server that you install in an IM and Presence cluster.

Before You Begin

Run the post-installation deployment wizard and set the Cisco Unified Communications Manager Publisher address and AXL parameters on the IM and Presence publisher server.

Procedure
    Step 1   Check for software and firmware updates for IM and Presence on Cisco.com.
    Step 2   Configure Cisco Unified Communications Manager as a Presence Gateway.
    Step 3   Configure a SIP Publish trunk on Cisco Unified Communications Manager.
    Step 4   Assign users to servers.
    Step 5   Activate Services.
    Step 6   For non-DNS deployments, change the IM and Presence node name.
    Step 7   For non-DNS deployments, change the default proxy domain name.


    Caution

    Ensure that you complete this post-installation checklist on the IM and Presence publisher server before you install subsequent IM and Presence servers.

    Related Tasks
    Related References
    Related Information

    Software and firmware updates

    After you install IM and Presence, check to see if Cisco has released software upgrades, firmware upgrades, critical patches or Service Updates.

    Apply latest Firmware upgrade

    To prevent catastrophic failures, apply the latest comprehensive Firmware Upgrade CD (FWUCD) as soon as possible.

    Procedure
      Step 1   Browse to www.cisco.com
      Step 2   Select Support > Download Software.
      Step 3   Navigate to Products > Voice and Unified Communications > Communications Infrastructure > Voice Servers > Cisco 7800 Series Media Convergence Servers (or Cisco UCS B-Series Blade Servers) > (your server model).
      Step 4   If there is a Firmware Upgrade, follow the instructions to download and apply the latest Firmware Upgrade.

      Check for software upgrades

      Service Updates (SUs), contain fixes that were unavailable at the time of the original release. They often include security fixes, firmware updates, or software fixes that could improve operation.

      Complete the following procedure to check for software upgrades, Service Updates, critical patches, from www.cisco.com.

      Procedure
        Step 1   Browse to www.cisco.com.
        Step 2   Select Support > Download Software.
        Step 3   Navigate to Products > Voice and Unified Communications > Unified Communications Applications > Cisco Unified Presence > Cisco Unified Presence Version <the version for your deployment>.
        Step 4   If there are any software upgrades, follow the instructions to download the software.
        What to Do Next

        Configure the Cisco Unified Communications Manager as a Presence gateway.

        Related Tasks

        Configure Cisco Unified Communications Manager as Presence Gateway


        Note

        You must complete this task on each server that you install in an IM and Presence cluster.

        • You must configure Cisco Unified Communications Manager as a Presence Gateway on IM and Presence to enable the SIP connection that handles the availability information exchange between Cisco Unified Communications Manager and IM and Presence.

        • For more information about how to configure a Presence Gateway on IM and Presence, see the Deployment Guide for IM and Presence Service on Cisco Unified Communications Manager .

        What to Do Next

        Configure a SIP Trunk on a Cisco Unified Communications Manager.

        Related Tasks

        Configure SIP Trunk on Cisco Unified Communications Manager

        • After you configure Cisco Unified Communications Manager as a Presence Gateway, you must configure a SIP PUBLISH trunk on Cisco Unified Communications Manager. See the Deployment Guide for IM and Presence Service on Cisco Unified Communications Manager for more information.

        • When you have configured the SIP PUBLISH trunk on Cisco Unified Communications Manager, you must then enable SIP PUBLISH on IM and Presence. See the Deployment Guide for IM and Presence Service on Cisco Unified Communications Manager for more information.

        Related Information

        User and server assignments

        User assignment is automatically enabled as a service parameter in Cisco Unified CM IM and Presence Administration. For more information about automatic and manual assignment of users in Cluster Topology, see the Deployment Guide for IM and Presence Service on Cisco Unified Communications Manager .

        Related Tasks

        Activate services

        You must activate the following services:

        • Cisco SIP Proxy
        • Cisco Presence Engine
        • Cisco Sync Agent
        • Cisco XCP Connection Manager
        • Cisco XCP Authentication Service

        You must wait until the Cisco Sync Agent is active before you can use the IM and Presence server. To activate the services, select Tools > Service Activation in Cisco Unified Serviceability.


        Note

        You must complete this task on each server that you install in an IM and Presence cluster.

        Change of IM and Presence node name to resolvable value


        Note

        This topic only applies to those deployments that do not use DNS.

        During installation, if you select not to use DHCP, you must enter a hostname and IP address for the IM and Presence server. The hostname cannot be null, localhost, or an IP address. The IM and Presence node name gets its value from the hostname that you enter during installation and it must be resolvable. If you do not use DNS in your deployment, then the IM and Presence node name is not resolvable. To overcome this, you must change the IM and Presence node name to be a resolvable value after installation is complete.

        For information about how to change the IM and Presence node name, see Deployment Guide for IM and Presence Service on Cisco Unified Communications Manager .

        Change of default Presence domain name


        Note

        This topic only applies to those deployments that do not use DNS.

        If your IM and Presence deployment does not use DNS, the Presence domain name is set to DOMAIN.NOT.SET during installation. Cisco recommends that you change this value to the enterprise domain value after installation is complete.

        Before you change the domain name, you must stop the following services on all nodes in the cluster:

        • Cisco Presence Engine—select Cisco Unified Serviceability > Tools > Control Center - Feature Services.
        • Cisco Proxy—select Cisco Unified Serviceability > Tools > Control Center - Feature Services.
        • Cisco XCP Router—select Cisco Unified Serviceability > Tools > Control Center - Network Services.

        For information about how to change the default presence domain name, see IP Address, Domain and Hostname for IM and Presence Service on Cisco Unified Communications Manager.

        After you change the default domain name, you can restart the Cisco Presence Engine, Cisco Proxy and Cisco XCP Router services.