Contents

• Microsoft Lync server and Microsoft Lync client logging
• Initiate trace and view Microsoft Lync server log
• Enable and view Microsoft Lync client logs

Microsoft Lync server and Microsoft Lync client logging

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The Lync Server Logging Tool allows you to initiate traces of the Lync server and view message logs. The Microsoft Lync client also allows you to collect logging information for SIP messaging and other client-related logging information.

• Initiate trace and view Microsoft Lync server log
• Enable and view Microsoft Lync client logs

Initiate trace and view Microsoft Lync server log

Use the following procedure to initiate a trace of the Microsoft Lync server and view the message logs.

Procedure

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Step 1	Select Start > All Programs > Microsoft Lync Server 2010 > Lync Server Logging Tool.
Step 2	In the Components area, check the SIPStack check box.
Step 3	In the Level area, choose the All option.
Step 4	In the Flags area, check all the flags.
Step 5	When you are ready to being the trace, select Start Logging.
Step 6	When you are ready to stop the trace, select Stop Logging.
Step 7	Select Analyze Log Files.
Step 8	Check the SIPStack and the SIPStackPerf check boxes.
Step 9	Select Analyze.
Step 10	Select the Messages tab and click on any message to view its contents.

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Enable and view Microsoft Lync client logs

Use the following procedure to enable client logging and view the resulting logs.

Procedure

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Step 1	Select Start > All Programs > Microsoft Lync > Microsoft Lync 2010.
Step 2	Click on the drop-down arrow on the top right of the window.
Step 3	Select Tools > Options.
Step 4	Select General from the left pane.
Step 5	In the Logging area, check the Turn on logging in Lync and Turn on Windows Event logging for Lync check boxes.
Step 6	Select OK.
Step 7	Exit the Lync client. Do not just sign out of the Lync client.
Step 8	Go to C:\Users\Administrator.NE001B-LYNCAD\Tracing> on your client computer.
Step 9	Select all files in this directory and delete them.
Step 10	Sign in to the Lync client. Tip    You will see new files being created in C:\Users\Administrator.NE001B-LYNCAD\Tracing>.
Step 11	Complete a sign in or call attempt from the Lync client.
Step 12	Exit the Lync client.
Step 13	Open the Communicator-uccapi-0 file in C:\Users\Administrator.NE001B-LYNCAD\Tracing>. Note    The Communicator-uccapi-0 file contains logs for SIP messaging and other client-related logging information.

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