Contents

• Integration requirements
• Software requirements
• Preconfiguration checklist
• Integration license requirements

Integration requirements

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Software requirements

The following software is required for integrating IM and Presence with Microsoft Lync Server 2010:

• IM and Presence Service, current release
• IM and Presence Lync Remote Call Control Plug-in
• Cisco Unified Communications Manager, current release
• Microsoft Lync Server 2010 Release 4.x, Standard Edition or Enterprise Edition
  • Lync Server Control Panel
  • Lync Server Deployment Wizard
  • Lync Server Logging Tool
  • Lync Server Management Shell
  • Lync Server Topology Builder
• Microsoft 2010 Lync Client
• (Optional) Cisco CSS 11500 Content Services Switch
• Microsoft Domain Controller
• Microsoft Active Directory
• DNS
• Certificate Authority

Preconfiguration checklist

For this integration it is assumed that you have the following installed and configured:

• An IM and Presence server that is set up and configured as described in the Deployment Guide for IM and PresenceService on Cisco Unified Communications Manager . The IM and Presence server must be correctly deployed with a Cisco Unified Communications Manager (Unified CM) server as described in the Deployment Guide for IM and PresenceService on Cisco Unified Communications Manager.
• A Microsoft Lync Server 2010 that is set up and configured according to the requirements defined in the Microsoft documentation.
• A Microsoft 2010 Lync Client that is set up and configured according to the requirements defined in the Microsoft documentation.

Before beginning the configuration tasks, we recommend that you complete the following preconfiguration checklist:

1. Verify that all services are running on Microsoft Lync 2010 Server.
2. Verify that you updated all SRV records in DNS in support of Microsoft Lync 2010 Server as instructed in the Microsoft Lync 2010 Server installation instructions.
3. Verify that the computer on which the Microsoft Lync client is installed can resolve the FQDN of the Microsoft Lync server. You can do this by executing the NSLOOKUP command from the Microsoft Lync client computer.
4. Verify that IM and Presence server, Cisco Unified Communications Manager server and Microsoft Lync server are added to DNS and that each of these servers is resolving to its FQDN. You can do this by executing the NSLOOKUP command from another resource in each of their domains.
5. If you are using LDAP synchronization between AD and Cisco Unified Communications Manager server, verify that connections are synchronizing properly.

Integration license requirements

What To Do Next

You must assign IM and Presence to each Microsoft Lync RCC user. IM and Presence capabilities are included within both User Connect Licensing (UCL) and Cisco Unified Workspace Licensing (CUWL). See the Cisco Unified Communications Manager Enterprise License Manager User Guide for more information.

You can assign IM and Presence to a user in the End User Configuration window in Cisco Unified Communications Manager. See the Cisco Unified Communications Manager Administration Guide for more information.

Cisco Unified Communications Manager server setup