Interdomain Federation for IM and Presence Service on Cisco Unified Communications Manager, Release 9.1(1)
Serviceability configuration for federation
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Serviceability configuration for federation

Use of logging for federation

Location of log files for SIP federation

The following log files are applicable for SIP federation:

  • sip-cm-3_0000000X.log located in /var/log/active/epas/trace/xcp/log
  • esp0000000X.log located in /var/log/active/epas/trace/esp/sdi

You can also capture these logs from RTMT.

Location of log files for XMPP federation

The following log files are applicable for XMPP federation:

  • xmpp-cm-4_0000000X.log located in /var/log/active/epas/trace/xcp/log

You can also capture these logs from RTMT.

Turn on logging for federation

Procedure
    Step 1   Select Cisco Unified IM and Presence Serviceability > Trace > Configuration.
    Step 2   Select the IM and Presence server, and select Go.
    Step 3   Select IM and Presence Services from the Service Group list box, and select Go.
    Step 4   Perform one of the following steps:
    1. For SIP federation, select the Cisco XCP SIP Federation Connection Manager service from the Service list box, and click Go.
    2. For XMPP federation, select the Cisco XCP XMPP Federation Connection Manager service from the Service list box, and click Go.
    Step 5   Select Trace On.

    Select the Debug Trace Level in the Trace Filter Settings. If you want to enable Debug level on the traces select Debug for Debug Trace Level.

    How to restart Cisco XCP router

    Cisco XCP router

    If you make any configuration changes for SIP or XMPP federation configuration, you must restart the Cisco XCP Router on IM and Presence. If you restart the Cisco XCP Router, IM and Presence automatically restarts all active XCP services.

    Note that you must restart the Cisco XCP Router, not turn off and turn on the Cisco XCP Router. If you turn off the Cisco XCP Router, rather than restart this service, IM and Presence stops all other XCP services. Subsequently when you then turn on the XCP router, IM and Presence will not automatically turn on the other XCP services; you need to manually turn on the other XCP services.

    Restart Cisco XCP router

    Procedure
      Step 1   Select Cisco Unified IM and Presence Serviceability > Tools > Control Center - Network Services.
      Step 2   Select the server from the Server list box.
      Step 3   Click Go.
      Step 4   Select the radio button next to the Cisco XCP Router service in the IM and Presence Services section.
      Step 5   Click Restart.
      Step 6   Click OK when a message indicates that restarting may take a while.