Table Of Contents
Cisco Unified Communications Manager Software Compatibility Matrix
Compatibility Information Not Included
Codes That Are Used in the Tables in This Document
Supported Cisco Unified Communications Manager Upgrades
Compatible Operating System on CD for New Server Installs
Compatible Platforms, Tools, and Products
Certificate Authority Proxy Function
Cisco ATA 186 and ATA 188 Analog Telephone Adaptor
Cisco Customer Response Solutions
Cisco Disaster Recovery System
Cisco DPA Series Voice Messaging Gateways
Cisco Integrated Communications System 7750
Cisco IP Videoconferencing 3540 System
Cisco netManager Unified Communications
Cisco Security Agent for Unified Communications Manager
Cisco Unified Application Environment
Cisco Unified Business Attendant Console
Cisco Unified CallConnector for Microsoft Dynamics CRM
Cisco Unified Communications 500 Series for Small Business
Cisco Unified Communications Manager Assistant
Cisco Unified Communications Manager Attendant Console
Cisco Unified Communications Manager CDR Analysis and Reporting
Cisco Unified Communications Manager Dialed Number Analyzer
Cisco Unified Communications Manager Express
Cisco Unified Communications Manager Upgrade Utility
Cisco Unified Contact Center Enterprise
Cisco Unified Contact Center Express
Cisco Unified Customer Voice Portal
Cisco Unified Department Attendant Console
Cisco Unified Enterprise Attendant Console
Cisco Unified Intelligent Contact Management Enterprise
Cisco Unified Intelligent Contact Management Hosted
Cisco Unified IP Interactive Voice Response
Cisco Unified IP Phone 6900 Series
Cisco Unified IP Phone 7900 Series
Cisco Unified IP Phone 7910G and 7910G+SW
Cisco Unified IP Phone 7914 Expansion Module
Cisco Unified IP Phone 7915 Expansion Module
Cisco Unified IP Phone 7916 Expansion Module
Cisco Unified Wireless IP Phone 7920
Cisco Unified Wireless IP Phone 7921G
Cisco Unified Wireless IP Phone 7925
Cisco Unified IP Conference Station 7935
Cisco Unified IP Conference Station 7936G
Cisco Unified IP Conference Station 7937G
Cisco Unified IP Phone 7941G and 7941G-GE
Cisco Unified IP Phone 7961G and 7961G-GE
Cisco Unified IP Phone 7971G-GE
Cisco Unified MeetingPlace Express
Cisco Unified Mobile Communicator
Cisco Unified Mobility Advantage
Cisco Unified Operations Manager
Cisco Unified Personal Communicator
Cisco Unified Provisioning Manager
Cisco Unified Service Statistics Manager
Cisco Unified SIP Phones 3900 Series
Cisco Unified Survivable Remote Site Telephony
Cisco Unified Videoconferencing 3515
Cisco Unified Videoconferencing 3545
Cisco Unified Communications Manager Software Compatibility Matrix
Published: February 13, 2006Revised: November 9, 2009, OL-15621-01This document describes version and compatibility requirements for installing and upgrading Cisco Unified Communications Manager (Unified CM) (formerly known as Cisco Unified CallManager) and platforms, tools, and products that are compatible with Cisco Unified Communications Manager.
Tip
You can also research compatibility for Cisco Unified Communications Manager releases by using the Cisco Unified Communications Compatibility Tool at the following URL:
http://tools.cisco.com/ITDIT/vtgsca/VTGServlet
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Naming Conventions
For consistency purposes, this document refers to Cisco CallManager products as Cisco Unified Communications Manager products. Table 1 lists the official Cisco product names.
Revision History
Table 2 describes the revision history of the software compatibility matrix.
Table 2 Software Compatibility Guide Revision History
11/9/09
Revised Table 4 to insert supported upgrades.
11/3/09
Added Cisco Unified Communications Manager information for Release 7.1(3a). Revised Footnote 1 in Table 10. Revised description and link for Cisco Unified Customer Voice Portal.
10/29/09
Revised Cisco Unified Communications Manager compatibility information for Release 7.1(3) in Table 4.
10/21/09
Added Cisco Unified Communications Manager information for Release 6.1(4a)SU2.
10/8/09
Added Cisco Unified Communications Manager information for Release 7.0(2a)SU2. Created new section for Cisco Unified Expert Advisor.
9/23/09
Added Cisco Unified Communications Manager information for Release 6.1(4a) and Release 7.1(3). Revised Cisco Unified Communications Manager information for Release 5.1(3g). Inserted information about Cisco Emergency Responder Version 7.1(1) in Table 28. Created new section for Cisco Unified Communications Manager Assistant. Created new section for Cisco Unified Communications Manager Express and provided link to its information in the Cisco Unified Communications Compatibility Tool. Created new section for the Cisco Unified IP Phone 6900 Series and provided link to those models' information in the Cisco Unified Communications Compatibility Tool.
9/9/09
Added Cisco Unified Communications Manager information for Release 5.1(3g), Release 7.1(2b), and Release 7.1(2b)SU1.
8/26/09
Added Cisco Unified Communications Manager information for Release 6.1(4)SU1.
8/20/09
Added compatibility information about VG248 Analog Phone Gateway Release 1.3(2) to Table 24. Inserted compatibility information link for Cisco IOS Software. Revised information about Cisco IP Communicator Releases 7.0(1), 7.0(2), and 7.0(3) to Table 31.
7/21/09
Added Cisco Unified Communications Manager information for Release 7.1(2a)SU1. Added compatibility information for Cisco Unified MeetingPlace Release 6.0 MR5 to Table 72.
7/14/09
Revised footnote text about COP file in Table 4. Revised compatibility information about Cisco Unified IP Phone Firmware Release 8.5(2) in Cisco Unified IP Phone 7900 Series section.
7/10/09
Added Engineering Special (ES) Upgrade Note. Added Cisco Unified Enterprise Attendant Console to Compatible Platforms, Tools, and Products. Added Cisco Unified Communications Manager Release 4.1 compatibility with Cisco Unified IP Phone 7912G firmware. Revised compatibility information link for Cisco Unity Express.
6/16/09
Revised compatibility information links for Cisco Unified Contact Center Enterprise and Cisco Unified Customer Voice Portal.
6/15/09
Added Cisco Unified Communications Manager information for Release 6.1(4), Release 7.0(2a)SU1, and Release 7.1(2a). Added details of Cisco Unified Communications Manager Releases 5.1(3x) in Table 10. Created new section for Cisco Aironet 1200 Series wireless access points (APs) and provided link to their information in the Cisco Unified Communications Compatibility Tool. Revised links for Cisco Unified Contact Center Express, Cisco Unified Mobile Communicator, and Cisco Unified Mobility Advantage compatibility information.
6/6/09
Revised information about upgrading from Cisco Unified Communications Manager Release 7.0(2x) to 7.1(2) in Table 4. Replaced Cisco Unified Mobile Communicator and Cisco Unified Mobility Advantage compatibility tables in this matrix with cross-references to the shared compatibility matrix for those products. Replaced compatibility tables for Cisco Unified Contact Center Enterprise, Cisco Unified Contact Center Express, Cisco Unified Customer Voice Portal, Cisco Unified Intelligent Contact Management Enterprise, Cisco Unified Intelligent Contact Management Hosted, and Cisco Unified IP Interactive Voice Response with links to those products' information in the Cisco Unified Communications Compatibility Tool.
5/29/09
Revised information about upgrading from Cisco Unified Communications Manager Release 5.1(3x) to 7.1(2) in Table 4. Revised information on Cisco Unified IP Conference Station 7936G Firmware Version 3.3(10) - SCCP in Table 58. Replaced Cisco Unified Personal Communicator compatibility table in this matrix with cross-reference to compatibility matrix for that product. Revised Table 87 to add Data Migration Assistant (DMA) Release 7.1(2).
5/21/09
Revised information for Cisco Unified MeetingPlace Releases 6.0 and 7.0 in Table 72.
5/13/09
Added Cisco Unified Communications Manager information for Release 7.1(2). Revised compatibility information for Cisco ATA Release 3.2(3) in Table 25. Inserted revised information about Cisco Emergency Responder Versions 7.0(1) and 7.0(3) in Table 28. Inserted corrected compatibility information for Cisco IP Videoconferencing 3540 System and revised URL in Table 33. Inserted Cisco Unified Express (CUE) compatibility information in Table 43. Revised information for several releases of Cisco Unified MeetingPlace in Table 72 and Cisco Unified MeetingPlace Express in Table 73. Revised compatibility information for Cisco Unified Mobility Advantage. Inserted Cisco Unified SIP Proxy compatibility information in Table 82. Revised compatibility information for Cisco Unified Videoconferencing 3515 in Table 85 and Cisco Unified Videoconferencing 3545 in Table 86.
4/29/09
Added Cisco Unified Communications Manager Releases 6.1(2)SU1 and 6.1(2)SU1a to upgrade paths in Table 5.
4/10/09
Added Cisco Unified Communications Manager information for Release 5.1(3f).
4/9/09
Added Cisco Unified Communications Manager information for Release 7.0(2a).
4/7/09
Added Cisco Unified Communications Manager information for Release 6.1(3b)SU1.
3/19/09
Added Cisco Unified Communications Manager information for Release 6.1(3b).
3/17/09
Added Cisco Unified Communications Manager information for Release 7.0(1)SU1a and 7.0(1)SU1. Revised upgrade information for Cisco Unified Communications Manager Release 6.1(3) in Table 7.
3/11/09
Divided table "Supported Cisco Unified Communications Manager Upgrades for Release 6.x" into Table 7 and Table 9, adding and revising information about interim releases to both tables. Changed format of Release Dates in Supported Cisco Unified Communications Manager Upgrades tables. Replaced Cisco Unified Contact Center Express compatibility table in this matrix with cross-reference to the compatibility matrix for that product. Added Cisco Unity Express 7.0.x compatibility information. Revised URL in Cisco Voice Gateways section.
2/11/09
Added Cisco Unified Communications Manager Release 6.1(3a) information. Added Cisco Emergency Responder 2.0(4) compatibility to Table 28. Revised section on Cisco Security Agent for Unified Communications Manager to reflect its EoL status. Added section on Cisco JTAPI Service Provider compatibility. Revised product information links in Server Platforms section.
1/27/09
Revised Cisco Unified Communications Manager Release 6.1(3) upgrade information. Corrected product name in Table 86.
1/17/09
Added Cisco Unified Communications Manager upgrade detail. Added Cisco ATA 186 and ATA 188 compatibility with Cisco Unified Communications Manager Release 7.x in Table 25. Revised Cisco Unified IP Phone 7931G 8.4(2) firmware information in Table 56. Revised Cisco Unified Mobility compatibility information in Table 74.
1/14/09
Added Cisco Unified Communications Manager Release 7.0(2) and 5.1(3e) information. Added Cisco Unified Communications Manager Release 6.0 and 6.1 compatibility with DPA Series Voice Messaging Gateways in Table 27. Added Cisco Unified Contact Center Express Releases 7.1(x), 7.2(x), and 7.5(1) to table. Added Griffin iMic as a supported audio device in Compatible Operating System on CD for New Server Installs. Added Cisco Unified Business Attendant Console and Cisco Unified Department Attendant Console to Compatible Platforms, Tools, and Products.
12/14/08
Added Cisco Unified Communications Manager Release 6.1(3) information. Added Cisco Unified Wireless IP Phone 7925. Deleted Release 6.0(1) to 6.1(2) upgrade from Table 5. Corrected Table 5 with supported Cisco Unified Communications Manager releases. Revised SRST table to show compatibility with Cisco Unified Communications Manager Release 7.0. Added OS levels to Table 20: 2003.1.3a, 2003.1.3b, 2003.1.4 and 2003.1.4a. Inserted Release 6.0 information into Table 53. Replaced table "Cisco Unified Presence Compatibility with Cisco Unified CM Release 5.x Through Release 6.x" with Cisco Unified Presence Compatibility Information URL.
09/17/08
Updated the Cisco Unified Operations Manager (CUOM) compatibility table. Added link to Cisco Unified Communications Compatibility Tool.
09/08/08
Added Cisco Unified Communications Manager Release 7.0(1) information and 8.4(1) firmware information.
07/30/08
Updated URL information for various products.
07/11/08
Updated BARS compatibility information.
07/03/08
Updated the BARS compatibility information.
06/23/08
Removed information about Cisco Customer Response Solutions (CRS) and added a link to the Cisco Customer Response Solutions (CRS) Software and Hardware Compatibility Guide. Updated Cisco Unified MeetingPlace Express compatibility information. Added Cisco Unified Communications Manager Release 6.0(1b) and 6.1(1b) support information. Updated Cisco Unified IP Phone 7931 information—not supported in releases prior to Cisco Unified Communications Manager Release 6.0(1).
06/20/08
Updated the Backup and Restore System (BARS) compatibility information.
02/21/08
Updated DPA 7610 and DPA 7630 information for Cisco Unified Communications Manager Release 5.0(x) and 5.1(x). Updated Cisco Emergency Response information. Updated Cisco Unified Communications Manager upgrade information. Added Cisco Unified IP Phone 7900 series information.
01/16/08
Updated Cisco Unity Express compatibility information and added Cisco Unified Communications Manager Release 5.1(3a) support information.
1/08/08
Added Cisco Unified Communications Manager Release 6.1(1a) support information.
12/10/07
Updated Cisco Unified IP Phone 7931 information—not supported in Cisco Unified Communications Manager Release 5.1(3a), and updated Unified CM upgrade path for Cisco Unified Communications Manager Release 6.0(1a).
11/10/07
Updated Cisco Unified Communications Manager Release 5.1(3a) information to reflect inability to upgrade to Cisco Unified Communications Manager Release 6.0(1) or Release 6.0(1a).
11/01/07
Added Cisco Unified Communications Manager Release 5.1(3a) support information and added updated support information for Extended Services (Auto Attendant).
07/23/07
Added Cisco Unified Communications Manager Release 6.0(1) support information.
07/18/07
Added Windows OS 2000.4.5 and Windows OS 2003.1.2 support information.
06/27/07
Added Cisco Unified Communications Manager Release 5.1(1) and 5.1(2) support information.
04/19/07
Added Cisco Unified Communications Manager Release 4.3(1) support information.
03/13/07
Added Cisco Unified Communications Manager Release 4.2(3) support for 7914 expansion module.
03/09/07
Added OS 2000.4.4a compatibility.
12/20/06
Added Cisco Unified Communications Manager Release 5.1(1) Compatibility link.
9/29/06
Added Cisco Unified Communications Manager Release 5.0(4a) Compatibility link.
9/28/06
Updated OS and Cisco Unity Express versions.
8/31/06
Added Cisco Unified Communications Manager Release 4.2(3) support information.
6/26/06
Updated CSA and BARS versions.
6/19/06
Added links to Cisco Unity and Cisco Unity Connection.
5/8/06
Added Important Note section.
4/4/06
Updated Cisco Unified Mobility Manager.
2/13/06
Added Cisco Unified Communications Manager Release 5.0(1).
Compatibility Information Not Included
This document does not include compatibility information for all Cisco Unified Communications Manager software releases. For information about a particular release, see the release notes at this URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_release_notes_list.html
Codes That Are Used in the Tables in This Document
Table 3 defines the compatibility codes used in the compatibility tables in this document:
Supported Cisco Unified Communications Manager Upgrades
For information about supported upgrade paths for Cisco Unified Communications Manager, see the following tables:
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Find specific upgrade information for each release at this URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_installation_guides_list.html
See the "Data Migration Assistant" section for upgrades that require the use of the Data Migration Assistant (DMA).
Engineering Special (ES) Upgrade Note
If you run an Engineering Special (ES) for any version listed in the "Direct upgrade" tables in the following Supported Cisco Unified Communications Manager Upgrades, you can also upgrade to the target version for that section.
If you install an ES, it may contain fixes that are not included in newer Cisco Unified Communications Manager releases. For example, a fix in the latest 6.1(3)es, 6.1(3.32xx-x), may not be included in 6.1(4x) because the fix was not available prior to the release of 6.1(4x). In this example, a later ES on the 6.1(4x) branch may be required to retain the same fixes.
Note
Table 4 Supported Cisco Unified Communications Manager Upgrades for Release 7.1(x)
Standard Support
Direct upgrade:
7.1(3), 7.1(2b)SU1, 7.1(2b), 7.1(2a) SU1, 7.1(2a), 7.1(2), 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 5.1(3g), 5.1(3f), 5.1(3e)1, 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3)
Direct upgrade using DMA:
4.3(2), 4.2(3), 4.1(3)
Direct upgrade:
7.1(2b)SU1, 7.1(2b), 7.1(2a) SU1, 7.1(2a), 7.1(2), 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3)
Direct upgrade using DMA:
4.3(2), 4.2(3), 4.1(3)
Direct upgrade:
7.1(2b), 7.1(2a) SU1, 7.1(2a) SU1, 7.1(2a), 7.1(2), 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 7.0(1)SU1a, 7.0(1)SU1, 7.0(1), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 6.1(2)SU1a, 6.1(2)SU1, 6.1(2)
Direct upgrade using DMA:
none
Direct upgrade:
7.1(2a), 7.1(2), 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 7.0(1)SU1a, 7.0(1)SU1, 7.0(1), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 6.1(2)SU1a, 6.1(2)SU1, 6.1(2), 5.1(3g), 5.1(3f), 5.1(3e)1, 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3)
Direct upgrade using DMA:
4.3(2), 4.3(1), 4.2(3), 4.1(3)
Direct upgrade:
7.1(2a), 7.1(2), 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 7.0(1)SU1a, 7.0(1)SU1, 7.0(1), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 6.1(2)SU1a, 6.1(2)SU1, 6.1(2)
Direct upgrade using DMA:
none
Direct upgrade:
7.1(2), 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 7.0(1)SU1a, 7.0(1)SU1, 7.0(1), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 6.1(2)SU1a, 6.1(2)SU1, 6.1(2), 5.1(3g), 5.1(3f), 5.1(3e)1, 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3)
Direct upgrade using DMA:
4.3(2), 4.3(1), 4.2(3), 4.1(3)
Direct upgrade:
7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 7.0(1)SU1a, 7.0(1)SU1, 7.0(1), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 6.1(2)SU1a, 6.1(2)SU1, 6.1(2), 5.1(3g), 5.1(3f), 5.1(3e)1 , 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3)
Direct upgrade using DMA:
4.3(2), 4.3(1), 4.2(3), 4.1(3)
Note
1 You must install a COP file before you perform this upgrade. Paste the following URL into your web browser, then follow the instructions at this URL to obtain COP file ciscocm.513e_upgrade.cop.sgn:
http://tools.cisco.com/support/downloads/go/ImageList.x?relVer=COP-Files&mdfid=280735907&sftType=Unified+Communications+Manager%2FCallManager+Utilities&optPlat=&nodecount=2&edesignator=null&modelName=Cisco+Unified+Communications+Manager+Version+5.1&treeMdfId=278875240&treeName=Voice+and+Unified+Communications&modifmdfid=&imname=&hybrid=Y&imst=N&lr=Y
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Table 5 Supported Cisco Unified Communications Manager Upgrades for Release 7.0(x)
Standard Support
Direct upgrade:
7.0(2a)SU1, 7.0(2a), 7.0(2), 7.0(1)SU1a, 7.0(1)SU1, 7.0(1), 6.1(2)SU1a, 6.1(2)SU1, 6.1(2), 6.1(1b), 6.1(1a), 6.1(1), 6.0(1b), 6.0(1a), 6.0.(1)
Direct upgrade using DMA:
none
Direct upgrade:
7.0(2a), 7.0(2), 7.0(1)SU1a, 7.0(1)SU1, 7.0(1), 6.1(2)SU1a, 6.1(2)SU1, 6.1(2), 6.1(1b), 6.1(1a), 6.1(1), 6.0(1b), 6.0(1a), 6.0.(1)
Direct upgrade using DMA:
none
Direct upgrade:
7.0(2), 7.0(1)SU1a, 7.0(1)SU1, 7.0(1), 6.1(2)SU1a, 6.1(2)SU1, 6.1(2), 6.1(1b), 6.1(1a), 6.1(1), 6.0(1b), 6.0(1a), 6.0.(1), 5.1(3g), 5.1(3f), 5.1(3e), 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3)
Direct upgrade using DMA:
4.3(2), 4.3(1), 4.2(3), 4.1(3)
Direct upgrade:
7.0(1)SU1a, 7.0(1)SU1, 7.0(1), 6.1(2)SU1a, 6.1(2)SU1, 6.1(2), 6.1(1b), 6.1(1a), 6.1(1), 6.0(1b), 6.0(1a), 6.0.(1), 5.1(3g), 5.1(3f), 5.1(3e), 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3)
Direct upgrade using DMA:
4.3(2), 4.3(1), 4.2(3), 4.1(3)
Direct upgrade:
7.0(1)SU1, 7.0(1)
Direct upgrade using DMA:
none
Direct upgrade:
7.0(1)
Direct upgrade using DMA:
none
Direct upgrade:
6.1(2)SU1a, 6.1(2)SU1, 6.1(2), 6.1(1b), 6.1(1a), 6.1(1), 6.0(1b), 6.0(1a), 6.0.(1), 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3)
Direct upgrade using DMA:
4.3(2), 4.3(1), 4.2(3), 4.1(3)
Note
Table 6 Supported Cisco Unified Communications Manager Upgrades for Release 6.1(4x)
Standard Support
Direct upgrade:
6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 6.1(2)SU1a, 6.1(2)SU1, 6.1(2)
Direct upgrade using DMA:
none
Direct upgrade:
6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 6.1(2)SU1a, 6.1(2)SU1, 6.1(2), 5.1(3g), 5.1(3f), 5.1(3e), 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3)
Direct upgrade using DMA:
4.3(2), 4.2(3), 4.1(3)
Direct upgrade:
6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 6.1(2)SU1a, 6.1(2)SU1, 6.1(2)
Direct upgrade using DMA:
none
Direct upgrade:
6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 6.1(2)SU1a, 6.1(2)SU1, 6.1(2), 5.1(3g), 5.1(3f), 5.1(3e), 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3)
Direct upgrade using DMA:
4.3(2), 4.2(3), 4.1(3)
Note
Table 7 Supported Cisco Unified Communications Manager Upgrades for Release 6.1(3x)
Standard Support
Direct upgrade:
6.1(3b), 6.1(3a), 6.1(3)
Direct upgrade using DMA:
none
Direct upgrade:
6.1(3a), 6.1(3), 6.1(2)SU1a, 6.1(2)SU1, 6.1(2), 6.1(1b), 6.1(1a), 6.1(1), 5.1(3g), 5.1(3f), 5.1(3e), 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3), 5.1(2b), 5.1(2a), 5.1(2)
Direct upgrade using DMA:
4.3(2), 4.2(3), 4.1(3)
Direct upgrade:
6.1(3), 6.1(2)SU1a, 6.1(2)SU1, 6.1(2), 6.1(1b), 6.1(1a), 6.1(1), 5.1(3g), 5.1(3f), 5.1(3e), 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3), 5.1(2b), 5.1(2a), 5.1(2)
Direct upgrade using DMA:
4.3(2), 4.2(3), 4.1(3)
Direct upgrade:
6.1(2)SU1a, 6.1(2)SU1, 6.1(2), 6.1(1b), 6.1(1a), 6.1(1), 5.1(3g), 5.1(3f), 5.1(3e), 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3), 5.1(2b), 5.1(2a), 5.1(2)
Direct upgrade using DMA:
4.3(2), 4.2(3), 4.1(3)
Note
Table 8 Supported Cisco Unified Communications Manager Upgrades for Release 6.1(2x)
Standard Support
Direct upgrade:
6.1(2)SU1, 6.1(2)
Direct upgrade using DMA:
none
Direct upgrade:
6.1(2)
Direct upgrade using DMA:
none
Direct upgrade:
6.1(1b), 6.1(1a), 6.1(1), 6.0(1b), 6.0(1a), 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3), 5.1(2b), 5.1(2a), 5.1(2)
Direct upgrade using DMA:
4.2(3), 4.1(3)
Note
Table 9 Supported Cisco Unified Communications Manager Upgrades for Releases 6.0(1x) through 6.1(1x)
Standard Support
Direct upgrade:
6.0(1b), 6.0(1a), 6.0(1), 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3), 5.1(2b), 5.1(2a), 5.1(2), 5.1(1c), 5.1(1b), 5.1(1)
Direct upgrade using DMA:
4.2(3), 4.1(3), 4.0(2a)
Direct upgrade:
6.1(1), 6.0(1b), 6.0(1a), 6.0(1), 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3), 5.1(2b), 5.1(2a), 5.1(2), 5.1(1c), 5.1(1b), 5.1(1)
Direct upgrade using DMA:
4.2(3), 4.1(3), 4.0(2a)
Direct upgrade:
6.0(1b), 6.0(1a), 6.0(1), 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3), 5.1(2b), 5.1(2a), 5.1(2), 5.1(1c), 5.1(1b), 5.1(1)
Direct upgrade using DMA:
4.2(3), 4.1(3), 4.0(2a)
Direct upgrade:
5.1(2b), 5.1(2a), 5.1(2), 5.1(1c), 5.1(1b), 5.1(1), 5.0(4c), 5.0(4b), 5.0(4a), 5.0(4)
Direct upgrade using DMA:
4.2(3), 4.1(3), 4.0(2a)
Direct upgrade:
6.0(1), 5.1(2b), 5.1(2a), 5.1(2), 5.1(1c), 5.1(1b), 5.1(1), 5.0(4c), 5.0(4b), 5.0(4a), 5.0(4)
Direct upgrade using DMA:
4.2(3), 4.1(3), 4.0(2a)
Direct upgrade:
5.1(2b), 5.1(2a), 5.1(2), 5.1(1c), 5.1(1b), 5.1(1), 5.0(4c), 5.0(4b), 5.0(4a), 5.0(4)
Direct upgrade using DMA:
4.2(3), 4.1(3), 4.0(2a)
Note
Table 10 Supported Cisco Unified Communications Manager Upgrades for Release 5.x
Standard Support
Direct upgrade:
5.1(3f), 5.1(3e), 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3)
Direct upgrade using DMA:
none2
Direct upgrade:
5.1(3e), 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3), 5.1(2b), 5.1(2a), 5.1(2), 5.1(1c), 5.1(1b), 5.1(1), 5.0(4c), 5.0(4b), 5.0(4a), 5.0(4)
Direct upgrade using DMA:
none2
Direct upgrade:
5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3), 5.1(2b), 5.1(2a), 5.1(2), 5.1(1c), 5.1(1b), 5.1(1), 5.0(4c), 5.0(4b), 5.0(4a), 5.0(4)
Direct upgrade using DMA:
4.1(3), 4.0(2a)
Direct upgrade:
5.1(3c), 5.1(3b), 5.1(3a), 5.1(3), 5.1(2b), 5.1(2a), 5.1(2), 5.1(1c), 5.1(1b), 5.1(1), 5.0(4c), 5.0(4b), 5.0(4a), 5.0(4)
Direct upgrade using DMA:
4.1(3), 4.0(2a)
Direct upgrade:
5.1(3b), 5.1(3a), 5.1(3), 5.1(2b), 5.1(2a), 5.1(2), 5.1(1c), 5.1(1b), 5.1(1), 5.0(4c), 5.0(4b), 5.0(4a), 5.0(4)
Direct upgrade using DMA:
4.1(3), 4.0(2a)
Direct upgrade:
5.1(3a), 5.1(3), 5.1(2b), 5.1(2a), 5.1(2), 5.1(1c), 5.1(1b), 5.1(1), 5.0(4c), 5.0(4b), 5.0(4a), 5.0(4)
Direct upgrade using DMA:
4.1(3), 4.0(2a)
Direct upgrade:
5.1(3), 5.1(2b), 5.1(2a), 5.1(2), 5.1(1c), 5.1(1b), 5.1(1), 5.0(4c), 5.0(4b), 5.0(4a), 5.0(4)
Direct upgrade using DMA:
4.1(3), 4.0(2a)
Direct upgrade:
5.1(2b), 5.1(2a), 5.1(2), 5.1(1c), 5.1(1b), 5.1(1), 5.0(4c), 5.0(4b), 5.0(4a), 5.0(4)
Direct upgrade using DMA:
4.1(3), 4.0(2a)
Direct upgrade:
5.1(2a), 5.1(2), 5.1(1c), 5.1(1b), 5.1(1), 5.0(4c), 5.0(4b), 5.0(4a), 5.0(4)
Direct upgrade using DMA:
4.1(3), 4.0(2a)
Upgrade to 4.1(3) first, then upgrade using DMA:
3.3(5)
Direct upgrade:
5.1(1b), 5.1(1), 5.0(4c), 5.0(4b), 5.0(4a), 5.0(4)
Direct upgrade using DMA:
4.1(3), 4.0(2a)
Upgrade to 4.1(3) first, then upgrade using DMA:
3.3(5)
Direct upgrade using DMA:
5.0(4a), 5.0(4), 4.1(3), 4.0(2a)
Note
1 If you upgrade to this release, you cannot then upgrade from this release to Cisco Unified Communications Manager Release 6.0(1), Release 6.1(1), Release 6.1(2), or Release 7.0(1). You may only upgrade to Cisco Unified Communications Manager Release 6.1(3x) and later 6.x, or to Release 7.0(2x) and later 7.x.
2 For upgrades from Cisco Unified Communications Manager Release 4.0(2a) and Release 4.1(3), you must perform a DMA upgrade to Release 5.1(3e) or earlier before you upgrade to Release 5.1(3f) or later. Please see 5.1(3e) or earlier compatibility information for your desired release in the table above.
Table 11 Supported Cisco Unified Communications Manager Upgrades for Release 4.x
Standard Support
Use Cisco Backup and Restore System (BARS) and then fresh installation:
4.2(3), 4.1(3), 4.0(2a), 3.3(5)
Use Cisco BARS and then fresh installation:
4.2(3), 4.1(3), 4.0(2a), 3.3(5)
Direct upgrade:
4.1(3), 3.3(5)
Direct upgrade:
4.1(3,) 4.0(2a), 3.3(5)
Direct upgrade:
4.0(2a), 3.3(5)
Direct upgrade:
4.0(2a), 3.3(5), 3.3(4)
Direct upgrade:
4.0(1), 3.3(4)
Use BARS 3.5.58 and then fresh installation:
3.2(3)
Direct upgrade:
3.3(4)
Use BARS 3.5.58 and then fresh installation:
3.2(3)
Note
Additional Tested Upgrades
None
4.0(2a), 3.3(5)
4.0(2a), 3.3(5)
4.1(2)
3.3(4), 3.3(3), 3.3(2), 3.3(2)FP2
None
3.3(3) via direct upgrade
4.0(1) 1 to 3.3(4), 3.3(2), 3.2(2c)
Minimum SQL and OS versions
Minimum IDS and Linux OS Versions
NA
NA
NA
NA
NA
NA
NA
NA
1 Cisco supports upgrades from Cisco Unified Communications Manager 3.3(4) to Cisco Unified Communications Manager 4.0(1); however, Forced Authorization/Client Matter Codes do not get supported until Release 4.1. Release 4.0(1) does not include trunk-to-trunk transfer restrictions and the drop conference when controller drops functionality. Release 4.0(1)SR2 does include this functionality.
2 No minimum SQL 2k requirement but OS 2003.1.1 is required prior to upgrade.
3 No minimum SQL 2k requirement but OS 2000.4.2sr10 is required prior to upgrade.
4 No minimum SQL 2k requirement but OS 2000.4.2sr2 is required prior to upgrade.
5 Minimum SQL 2k sp3 and OS 2000.2.7sr2 are required prior to upgrade.
6 Minimum SQL 2K sp3 and OS 2000 2.6sr4 (with base OS version 2000.2.3 or higher) are required prior to upgrade.
7 Minimum SQL2k sp3 and OS 2000.2.5sr2 are required prior to upgrade.
8 Minimum SQL2k sp3 and OS 2000.2.5sr2 are required prior to upgrade.
Table 12 Supported Cisco Unified Communications Manager Upgrades for Release 3.x
Standard Support
Direct upgrade:
3.3(4)
Use BARS 3.5.58 and then fresh installation:
3.2(3)
3.1(4b)
3.3(3), 3.2(3), 3.1(4b)
3.3(2), 3.2(3), 3.1(4b)
3.2(2c), 3.1(4b)
3.2(2c), 3.1(4b),3.0(12)
3.2(1), 3.1(4b), 3.0(12)
3.1(3a), 3.0(12)
3.1(3a), 3.0(12)
Note
Additional Tested Upgrades
3.3(3), 3.3(2), 3.2(2c)
3.3(2), 3.2(2c), 3.2(2a), 3.1(4a)
3.2(2c), 3.2(2a), 3.1(4a)
3.2(2a) 1 , 3.1(4a)
3.2(2a), 3.1(4a), 3.1(3a)
3.1(4a), 3.1(3a), 3.1(2c)
3.1(2c)
3.1(2c)
Minimum SQL and OS versions
NA
NA
NA
Minimum IDS and Linux OS Versions
NA
NA
NA
NA
NA
NA
NA
NA
1 Upgrade from Cisco Unified Communications Manager 3.2(3) does not get supported because of defect. Go to Cisco Unified Communications Manager Release 3.3(3) for upgrade support.
2 Minimum SQL2k sp3 and OS 2000.6 sr5 are required prior to upgrade.
3 Minimum SQL2k sp3 and OS 2000.2.5sr2 are required prior to upgrade.
4 Minimum SQL2k sp3 and OS 2000.2.4 are required prior to upgrade.
5 Minimum SQL2k sp2 and OS 2000.2.3 are required prior to upgrade.
6 Minimum SQL7 sp4 and OS 2000.2.3 are required prior to upgrade.
Equipment Default Loads
This section provides information about the equipment default loads that are used in the Cisco Unified Communications Manager test bed for each tested release.
•
•
•
•
•
•
•
Table 15 Default Loads for Cisco Unified Communications Manager Release 5.x
Analog Access - AS
NA
NA
NA
NA
Analog Access - AT
NA
NA
NA
NA
Analog Access WS-X6624
cmterm-6624-4.0.0.13-mgcp.cop.sgn
cmterm-6624-4.0.0.13-mgcp.cop.sgn
cmterm-6624-4.0.0.13-mgcp.cop.sgn
cmterm-6624-4.0.0.12-mgcp.cop
Attendant Console
5.1(3e)
5.1(2)
5.1(1)
5.0(1)
ATA 186/188
cmterm-ata-3.2.3-sccp.cop.sgn
cmterm-ata-3.2.3-sccp.cop.sgn
cmterm-ata-3.2.3-sccp.cop.sgn
cmterm-ata-3.2.3-sccp.cop
BAT/TAPS-Bulk Administration Tool
NA, Unified CM integrated
NA, Unified CM integrated
NA, Unified CM integrated
NA, Unified CM integrated
CallManager JTAPI
3.1(3.7)
3.1(2.6)
3.1(1.4)
3.0(1.3)
CallManager TSP
5.1(1.5)
5.1(1.3)
5.1(1.1)
5.1(0.15)
CAR--CDR Analysis and Reporting
NA, Unified CM integrated
NA, Unified CM integrated
NA, Unified CM integrated
NA, Unified CM integrated
Cisco Unified IP Phone 7902G - SCCP
cmterm-7902-sccp.8.0.2.cop.sgn
cmterm-7902-sccp.8.0.2.cop.sgn
cmterm-7902-sccp.8.0.2.cop.sgn
cmterm-7902-sccp.8.0.1.cop
Cisco Unified IP Phone 7905G - SCCP
cmterm-7905-sccp.8.0.2.cop.sgn
cmterm-7905-sccp.8.0.2.cop.sgn
cmterm-7905-sccp.8.0.2.cop.sgn
cmterm-7905-sccp.8.0.1.cop
Cisco Unified IP Phone 7906G - SCCP
cmterm-7911_7906-sccp.8-3-2.cop.sgn
cmterm-7911_7906-sccp.8-2-2SR2.cop.sgn
cmterm-7911_7906-sccp.8-2-1.cop.sgn
cmterm-7911-sccp.8.0.1.cop
Cisco Unified IP Phone 7910 - SCCP
cmterm-7910-sccp.5.0.7.0.cop.sgn
cmterm-7910-sccp.5.0.7.0.cop.sgn
cmterm-7910-sccp.5.0.7.0.cop.sgn
cmterm-7910-sccp.5.0.7.0.cop
Cisco Unified IP Phone 7911 - SCCP
cmterm-7911_7906-sccp.8-3-2.cop.sgn
cmterm-7911_7906-sccp.8-2-2SR2.cop.sgn
cmterm-7911_7906-sccp.8-2-1.cop.sgn
cmterm-7911-sccp.8.0.1.cop
Cisco Unified IP Phone 7912G - SCCP
cmterm-7912-sccp.8.0.2.cop.sgn
cmterm-7912-sccp.8.0.2.cop.sgn
cmterm-7912-sccp.8.0.2.cop.sgn
cmterm-7912-sccp.8.0.1.cop
Cisco Unified IP Phone Expansion Module 7914 - SCCP
cmterm-7914-sccp.5-0-3.cop.sgn
cmterm-7914-sccp.5.0.3.cop.sgn
cmterm-7914-sccp.5.0.3.cop.sgn
NA
Cisco Unified IP Phone Expansion NModule 7915 - SCCP
cmterm-7915-1-0-2.cop.sgn1
cmterm-7915-1-0-2.cop.sgn
cmterm-7915-1-0-2.cop.sgn
NA
Cisco Unified IP Phone Expansion Module 7916 - SCCP
cmterm-7916-1-0-2SR1.cop.sgn1
cmterm-7916-1-0-2SR1.cop.sgn
cmterm-7916-1-0-2SR1.cop.sgn
NA
Cisco Unified Wireless IP Phone 7920 - SCCP
cmterm-7920-sccp.3-0-2.cop.sgn
cmterm-7920-sccp.3-0-1.cop.sgn
cmterm-7920-sccp.3-0-1.cop.sgn
cmterm-7920-sccp.4.0-02-01.cop
Cisco Unified Wireless IP Phone 7921 - SCCP
cmterm-7921-sccp.1-0-3.cop.sgn
cmterm-7921-sccp.1-0-2.cop.sgn
NA
NA
Cisco Unified IP Phone 7931 - SCCP
NA2
NA
NA
NA
Cisco Unified IP Phone 7935 - SCCP
cmterm-7935-sccp.3.2.17.0.cop.sgn
cmterm-7935-sccp.3.2.16.0.cop.sgn
cmterm-7935-sccp.3.2.15.0.cop.sgn
cmterm-7935-sccp.3.2.12.cop
Cisco Unified IP Phone 7936 - SCCP
cmterm-7936-sccp.3-3-14-0.cop.sgn
cmterm-7936-sccp.3-3-13-0.cop.sgn
cmterm-7936-sccp.3-3-12-0.cop.sgn
cmterm-7936-sccp.3-3-9.cop
Cisco Unified IP Phone 7937 - SCCP
NA
NA
NA
NA
Cisco Unified IP Phone 7940 - SCCP
cmterm-7940_7960-sccp.8.0.7.cop.sgn
cmterm-7940_7960-sccp.8.0.5.cop.sgn
cmterm-7940_7960-sccp.8.0.4.cop.sgn
cmterm-7940_7960-sgn.8.0.1.cop
Cisco Unified IP Phone 7941 - SCCP
cmterm-7941_7961-sccp.8.3.2.cop.sgn
cmterm-7941_7961-sccp.8.2.2SR2.cop.sgn
cmterm-7941_7961-sccp.8.2.1.cop.sgn
cmterm-7941_7961-sccp.8.0.1.cop
Cisco Unified IP Phone 7942 - SCCP
cmterm-7942_7962-sccp.8.3.2.cop.sgn
NA
NA
NA
Cisco Unified IP Phone 7945 - SCCP
cmterm-7945_7965-sccp.8.3.2.cop.sgn
NA
NA
NA
Cisco Unified IP Phone 7960 - SCCP
cmterm-7940_7960-sccp.8.0.7.cop.sgn
cmterm-7940_7960-sccp.8.0.5.cop.sgn
cmterm-7940_7960-sccp.8.0.4.cop.sgn
cmterm-7940_7960-sccp.8.0.1.cop
Cisco Unified IP Phone 7961 - SCCP
cmterm-7941_7961-sccp.8.3.2.cop.sgn
cmterm-7941_7961-sccp.8.2.2SR2.cop.sgn
cmterm-7941_7961-sccp.8.2.1.cop.sgn
cmterm-7941_7961-sccp.8.0.1.cop
Cisco Unified IP Phone 7962 - SCCP
cmterm-7942_7962-sccp.8.3.2.cop.sgn
NA
NA
NA
Cisco Unified IP Phone 7965 - SCCP
cmterm-7945-7965-8.3.2-sccp.cop.sgn
NA
NA
NA
Cisco Unified IP Phone 7970 - SCCP
cmterm-7970_7971-sccp.8.3.2.cop.sgn
cmterm-7970_7971-sccp.8.2.2SR2.cop.sgn
cmterm-7970_7971-sccp.8.2.1.cop.sgn
cmterm-7970_7971-sccp.8.0.1.cop
Cisco Unified IP Phone 7971 - SCCP
cmterm-7970_7971-sccp.8.3.2.cop.sgn
cmterm-7970_7971-sccp.8.2.2SR2.cop.sgn
cmterm-7970_7971-sccp.8.2.1.cop.sgn
cmterm-7970_7971-sccp.8.0.1.cop
Cisco Unified IP Phone 7975 - SCCP
cmterm-7975-sccp.8.3.2.cop.sgn
cmterm-7975-sccp.8.2.2SR2.cop.sgn
cmterm-7975-sccp.8.2.1.cop.sgn
NA
Cisco Unified IP Phone 7985 - SCCP
cmterm-7985-sccp.4.1.4.0.0.cop.sgn
cmterm-7985-sccp.4.1.4.0.0.cop.sgn
cmterm-7985-sccp.4.1.2.0.0.cop.sgn
cmterm-7985-sccp.4.0.2.0.0.cop
Cisco Unified SIP Phone 3911
cmterm-3911_3951-sip.8.0.2.cop.sgn
cmterm-3911_3951-sip.8.0.1.cop.sgn
NA
NA
Cisco Unified SIP Phone 3951
cmterm-3911_3951-sip.8.0.2.cop.sgn
cmterm-3911_3951-sip.8.0.1.cop.sgn
NA
NA
Cisco Unified IP Phone 7905 - SIP
cmterm-7905-sip.8.0.1.1.cop.sgn
cmterm-7905-sip.8.0.1.1.cop.sgn
cmterm-7905-sip.8.0.1.1.cop.sgn
cmterm-7905-sip.8.0.0.1.cop
Cisco Unified IP Phone 7906 - SIP
cmterm-7911_7906-sip.8.3.2.cop.sgn
cmterm-7911_7906-sip.8.2.2SR2.cop.sgn
cmterm-7911_7906-sip.8.2.1.cop.sgn
cmterm-7911-sip.8.0.1.cop
Cisco Unified IP Phone 7911 - SIP
cmterm-7911_7906-sip.8.3.2.cop.sgn
cmterm-7911_7906-sip.8.2.2SR2.cop.sgn
cmterm-7911_7906-sip.8.2.1.cop.sgn
cmterm-7911-sip.8.0.1.cop
Cisco Unified IP Phone 7912 - SIP
cmterm-7912-sip.8.0.1.1.cop.sgn
cmterm-7912-sip.8.0.1.1.cop.sgn
cmterm-7912-sip.8.0.1.1.cop.sgn
cmterm-7912-sip.8.0.0.1.cop
Cisco Unified IP Phone Expansion Module 7914 - SIP
cmterm-7914-sip.5.0.2.cop.sgn
cmterm-7914-sip.5.0.2.cop.sgn
cmterm-7914-sip.5.0.2.cop.sgn
cmterm-7914-sip.5.0.1.cop
Cisco Unified IP Phone Expansion Module 7915 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone Expansion Module 7916 - SIP
NA
NA
NA
NA
Cisco Unified Wireless IP Phone7920 - SIP
NA
NA
NA
NA
Cisco Unified Wireless IP Phone 7921 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7931 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7940 - SIP
cmterm-7940_7960-sip.8.6.02.cop.sgn
cmterm-7940_7960-sip.8.6.02.cop.sgn
cmterm-7940_7960-sip.8.5.00.cop.sgn
cmterm-7940_7960-sip.8.1.0.0.cop
Cisco Unified IP Phone 7941 - SIP
cmterm-7941_7961-sip.8.3.2.cop.sgn
cmterm-7941_7961-sip.8.2.2SR2.cop.sgn
cmterm-7941_7961-sip.8.2.1.cop.sgn
cmterm-7941_7961-sip.8.0.1.cop
Cisco Unified IP Phone 7942 - SIP
cmterm-7942_7962-sip.8.3.2.cop.sgn
cmterm-7942_7962-sip.8.2.2SR2.cop.sgn
cmterm-7942_7962-sip.8.2.1.cop.sgn
NA
Cisco Unified IP Phone 7945 - SIP
cmterm-7945_7965-sip.8.3.2.cop.sgn
cmterm-7945_7965-sip.8.2.2SR2.cop.sgn
cmterm-7945_7965-sip.8.2.1.cop.sgn
NA
Cisco Unified IP Phone 7960 - SIP
cmterm-7940_7960-sip.8.6.02.cop.sgn
cmterm-7940_7960-sip.8.6.02.cop.sgn
cmterm-7940_7960-sip.8.5.00.cop.sgn
cmterm-7940_7960-sip.8.1.0.0.cop
Cisco Unified IP Phone 7961 - SIP
cmterm-7941_7961-sip.8.3.2.cop.sgn
cmterm-7941_7961-sip.8.2.2SR2.cop.sgn
cmterm-7941_7961-sip.8.2.1.cop.sgn
cmterm-7941_7961-sip.8.0.1.cop
Cisco Unified IP Phone 7962 - SIP
cmterm-7942_7962-sip.8.3.2.cop.sgn
cmterm-7942_7962-sip.8.2.2SR2.cop.sgn
cmterm-7942_7962-sip.8.2.1.cop.sgn
NA
Cisco Unified IP Phone 7965 - SIP
cmterm-7945_7965-sip.8.3.2.cop.sgn
cmterm-7945_7965-sip.8.2.2SR2.cop.sgn
cmterm-7945_7965-sip.8.2.1.cop.sgn
NA
Cisco Unified IP Phone 7970 - SIP
cmterm-7970_7971-sip.8.3.2.cop.sgn
cmterm-7970_7971-sip.8.2.2SR2.cop.sgn
cmterm-7970_7971-sip.8.2.1.cop.sgn
cmterm-7970_7971-sip.8.0.1.cop
Cisco Unified IP Phone 7971 - SIP
cmterm-7970_7971-sip.8.3.2.cop.sgn
cmterm-7970_7971-sip.8.2.2SR2.cop.sgn
cmterm-7970_7971-sip.8.2.1.cop.sgn
cmterm-7970_7971-sip.8.0.1.cop
Cisco Unified IP Phone 7975 - SIP
cmterm-7975-sip.8.3.2.cop.sgn
cmterm-7975-sip.8.2.2SR2.cop.sgn
cmterm-7975-sip.8.2.1.cop.sgn
NA
Conference Bridge WS-X6608
cmterm-6608cfb-4.0.0.01-sccp.cop.sgn
cmterm-6608cfb-4.0.0.01-sccp.cop.sgn
cmterm-6608cfb-4.0.0.01-sccp.cop.sgn
cmterm-6608cfb-4.0.0.01-sccp.cop
DC Directory
NA, Unified CM integrated
NA, Unified CM integrated
NA, Unified CM integrated
NA, Unified CM integrated
Digital Access - DE-30+
NA
NA
NA
NA
Digital Access - DT-24+
NA
NA
NA
NA
Digital Access WS-X6608
cmterm-6608-4.0.0.30-mgcp.cop.sgn
cmterm-6608-4.0.0.29-mgcp.cop.sgn
cmterm-6608-4.0.0.28-mgcp.cop.sgn
cmterm-6608-4.0.0.22-mgcp.cop
MLA--Multi Level Admin
NA, Unified CM integrated
NA, Unified CM integrated
NA, Unified CM integrated
NA, Unified CM integrated
MTP WS-X6608
cmterm-6608mtp-4.0.0.04-sccp.cop.sgn
cmterm-6608mtp-4.0.0.04-sccp.cop.sgn
cmterm-6608mtp-4.0.0.04-sccp.cop.sgn
cmterm-6608mtp-4.0.0.04-sccp.cop
1 Supports Cisco Unified Communications Manager Release 5.1(3b) and later releases.
2 This device was in the test bed and loaded cmterm-7931-8-3-1-sccp.sgn; however, this device does not get supported in any release of Cisco Unified Communications Manager prior to Release 6.0(x).
Table 16 Default Loads for Cisco Unified Communications Manager Releases 4.2(x) and 4.3(x)
Analog Access - AS
A001D031
A001D031
A001D031
A001D031
Analog Access - AT
A001D031
A001D031
A001D031
A001D031
Analog Access WS-X6624
cmterm-6624-4.0.0.12-mgcp.exe
cmterm-6624-4.0.0.12-mgcp.exe
cmterm-6624-4.0.0.12-mgcp.exe
cmterm-6624-4.0.0.12-mgcp.exe
Attendant Console
1.5(1)
1.5(1)
1.5(1)
1.5(1)
ATA 186/188
cmterm-ata-3.2.3-sccp.exe
cmterm-ata-3.2.3-sccp.exe
cmterm-ata-3.2.3-sccp.exe
cmterm-ata-3.2.3-sccp.exe
BAT/TAPS-Bulk Administration Tool
NA, Unified CM integrated
NA, Unified CM integrated
NA, Unified CM integrated
5.2(1)
CallManager JTAPI
2.3(1.x)
2.3(0.3)
2.2(3.x)
2.2(1.5)
CallManager TSP
NA, Unified CM integrated
NA, Unified CM integrated
NA, Unified CM integrated
4.2(0.4)
CAR--CDR Analysis and Reporting
NA, Unified CM integrated
NA, Unified CM integrated
NA, Unified CM integrated
4.2(0.013)
Cisco Unified IP Phone 7902G - SCCP
cmterm-7902-sccp.8.0.2.exe
cmterm-7902-sccp.8.0.2.exe
cmterm-7902-sccp.8.0.1.exe
cmterm-7902-sccp.8.0.1.exe
Cisco Unified IP Phone 7905/7905G - SCCP
cmterm-7905-sccp.8.0.3.exe
cmterm-7905-sccp.8.0.2.exe
cmterm-7905-sccp.8.0.1.exe
cmterm-7905-sccp.8.0.1.exe
Cisco Unified IP Phone 7906G - SCCP
cmterm-7911_7906-sccp.11.8-3-3SR2S.exe
cmterm-7911_7906-sccp.11.8-2-1S.exe
cmterm-7911_7906-sccp.11.8-0-4SR1S.exe
cmterm-7911_7906-sccp.11.8-0-1-0S.exe
Cisco Unified IP Phone 7910 - SCCP
cmterm-7905-sccp.5.0.7.exe
cmterm-7905-sccp.5.0.7.exe
cmterm-7905-sccp.5.0.7.exe
cmterm-7905-sccp.5.0.7.exe
Cisco Unified IP Phone 7911 - SCCP
cmterm-7911_7906-sccp.11.8-3-3SR2S.exe
cmterm-7911_7906-sccp.11.8-2-1S.exe
cmterm-7911_7906-sccp.11.8-0-4SR1S.exe
cmterm-7911_7906-sccp.11.8-0-1-0S.exe
Cisco Unified IP Phone 7912G - SCCP
cmterm-7912-sccp.8.0.3.exe
cmterm-7912-sccp.8.0.2.exe
cmterm-7912-sccp.8.0.1.exe
cmterm-7912-sccp.8.0.1.exe
Cisco Unified IP Phone Expansion Module 7914 - SCCP
cmterm-7914-sccp.5-0-3.exe
cmterm-7914-sccp.5-0-2.exe
cmterm-7914-sccp.4-0-1.exe
cmterm-7914-sccp.4-0-1.exe
Cisco Unified IP Phone Expansion Module 7915 - SCCP
cmterm-7915-sccp.1-0-2.exe
cmterm-7915-1-sccp.1-0-2.exe
cmterm-7915-sccp.1-0-2.exe1
NA
Cisco Unified IP Phone Expansion Module 7916 - SCCP
cmterm-7916-sccp.1-0-2SR1.exe
cmterm-7916-sccp.1-0-2SR1.exe
cmterm-7916-sccp.1-0-2SR1.exe1
NA
Cisco Unified Wireless IP Phone 7920 - SCCP
cmterm-7920-sccp.4.0-03-02.exe
cmterm-7920-sccp.4.0-03-01.exe
cmterm-7920-sccp4.0-03-00.exe
cmterm-7920-sccp.4.0-02-01.exe
Cisco Unified Wireless IP Phone 7921 - SCCP
cmterm-7921-sccp-1.1.1.exe
cmterm-7921-sccp.1.0.1.exe
NA
NA
Cisco Unified IP Phone 7931 - SCCP
NA
NA
NA
NA
Cisco Unified IP Phone 7935 - SCCP
cmterm-7935-sccp.3-2-17.exe
cmterm-7935-sccp.3-2-15.exe
cmterm-7935-sccp.3-2-14.exe
cmterm-7935-sccp.3-2-12.exe
Cisco Unified IP Phone 7936 - SCCP
cmterm-7936-sccp.3-3-14-0.exe
cmterm-7936-sccp.3-3-12-0.exe
cmterm-7936-sccp.3-3-11-0.exe
cmterm-7936-sccp.3-3-9-0.exe
Cisco Unified IP Phone 7937 - SCCP
cmterm-7937-sccp.1-0-1-0.exe
NA
NA
NA
Cisco Unified IP Phone 7940 - SCCP
cmterm-7940_7960-sccp.8-0-8-0.exe
cmterm-7940_7960-sccp.8-0-4-0.exe
cmterm-7940_7960-sccp.8-0-4-0.exe
cmterm-7940_7960-sccp.8-0-1-0.exe
Cisco Unified IP Phone 7941 - SCCP
cmterm-7941_7961-sccp.8-3-3SR2S.exe
cmterm-7941_7961-sccp.8-2-1S.exe
cmterm-7941_7961-sccp.8-0-4SR1S.exe
cmterm-7941_7961-sccp.8-0-1-0S.exe
Cisco Unified IP Phone 7942 - SCCP
cmterm-7942_7962-sccp.8-3-3SR2S.exe
NA
NA
NA
Cisco Unified IP Phone 7945 - SCCP
cmterm-7945_7965-sccp.8-3-3SR2S.exe
NA
NA
NA
Cisco Unified IP Phone 7960 - SCCP
cmterm-7940_7960-sccp.8-0-8-0.exe
cmterm-7940_7960-sccp.8-0-4-0.exe
cmterm-7940_7960-sccp.8-0-4-0.exe
cmterm-7940_7960-sccp.8-0-1-0.exe
Cisco Unified IP Phone 7961 - SCCP
cmterm-7941_7961-sccp.8-3-3SR2S.exe
cmterm-7941_796-sccp.8-2-1S.exe
cmterm-7941_7961-sccp.8-0-4SR1S.exe
cmterm-7941_7961-sccp.8-0-1-0S.exe
Cisco Unified IP Phone 7962 - SCCP
cmterm-7942_7962.sccp.8-3-3SR2S.exe
NA
NA
NA
Cisco Unified IP Phone 7965 - SCCP
cmterm-7945_7965-sccp.8-3-3SR2S.exe
NA
NA
NA
Cisco Unified IP Phone 7970 - SCCP
cmterm-7970_7971-sccp.8-3-3SR2S.exe
cmterm-7970_7971-sccp.8-2-1S.exe
cmterm-7970_7971-sccp.70.8-0-4SR1S.exe
cmterm-7970_7971-sccp.8-0-1-0S.exe
Cisco Unified IP Phone 7971 - SCCP
cmterm-7970_7971-sccp.8-3-3SR2S.exe
cmterm-7970_7971-sccp.8-2-1S.exe
cmterm-7970_7971-sccp.8-0-4SR1S.exe
cmterm-7970_7971-sccp.8-0-1-0S.exe
Cisco Unified IP Phone 7975 - SCCP
cmterm-7975-sccp.8-3-3SR2S.exe
NA
NA
NA
Cisco Unified IP Phone 7985 - SCCP
cmterm-7985-sccp.4-1-5-0.exe
cmterm-7985-sccp.4-1-2-0.exe
cmterm-7985-sccp.4-1-2-0.exe
cmterm-7985-sccp.4-0-2-0.exe
Cisco Unified SIP Phone 3911
NA
NA
NA
NA
Cisco Unified SIP Phone 3951
NA
NA
NA
NA
Cisco Unified IP Phone 7905 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7911 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7912 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone Expansion Module 7914 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone Expansion Module 7915 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone Expansion Module 7916- SIP
NA
NA
NA
NA
Cisco Unified Wireless IP Phone 7920 - SIP
NA
NA
NA
NA
Cisco Unified Wireless IP Phone 7921 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7931G - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7940 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7941 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7942 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7945 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7960 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7961 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7962 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7965 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7970 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7971 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7975 - SIP
NA
NA
NA
NA
Conference Bridge WS-X6608
cmterm-6608cfb-4.0.0.02-sccp.exe
cmterm-6608cfb-4.0.0.01-sccp.exe
cmterm-6608cfb-4.0.0.01-sccp.exe
cmterm-6608cfb-4.0.0.01-sccp.exe
DC Directory
3.0.02
3.0.02
3.0.02
3.0.02
Digital Access - DE-30+
D00303010033
D00303010033
D00303010033
D00303010033
Digital Access - DT-24+
D00303010033
D00303010033
D00303010033
D00303010033
Digital Access WS-X6608
D00404000031
D00404000023
D00404000023
D00404000021
MLA--Multi Level Admin
Integrated in Cisco Unified CM code
Integrated in Cisco Unified CM code
Integrated in Cisco Unified CM code
Integrated in Cisco Unified CM code
MTP WS-X6608
cmterm-6608mtp-4.0.0.05-sccp.exe
cmterm-6608mtp-4.0.0.04-sccp.exe
cmterm-6608mtp-4.0.0.04-sccp.exe
cmterm-6608mtp-4.0.0.04-sccp.exe
1 Requires Cisco Unified Communications Manager Release 4.2(3)SR3a or a later release.
Table 18 Default Loads for Cisco Unified Communications Manager Release 3.3(x)
Analog Access - AS
A001D031
A001D031
A001D031
A001D031
Analog Access - AT
A001D031
A001D031
A001D031
A001D031
Analog Access WS-X6624
A00204000009
A00204000007
A00203030017
A00203030012
Attendant Console
1.2(1) ES14
1.2.1 ES8
1.2.1.1
1.1(3)
ATA 186/188
cmterm-ata-3.0.1(01)-sccp.exe
cmterm-ata-2.0.9(27)-sccp.exe
cmterm-ata-2.0.9(27)-sccp.exe
cmterm-ata-2.0.9(27)-sccp.exe
BAT/TAPS-Bulk Administration Tool
4.4(5)
4.4(3.3)
4.4(3)
4.4(2)
CallManager JTAPI
1.4(5.6)
1.4(4.1)
1.4(3.12)
1.4(2)
CallManager TSP
3.3(0.39)
3.3(0.36)
3.3(0.34)
3.3(0.2401)
CAR--CDR Analysis and Reporting
3.3(0.95)
3.3(0.58)
3.3(0.39)
3.3(0.24)
Cisco Unified IP Phone 7902G - SCCP
CP7902050000SCCP041007A
CP7902010202SCCP031217B.sbin
CP79020101SCCP030610A.sbin
Cisco Unified IP Phone 7905/7905G - SCCP
CP7905050000SCCP041115A
CP7905010202SCCP031217B.zup
CP79050101SCCP030610A.zup
LD0100SCCP021114c.ZUP
Cisco Unified IP Phone 7906 - SCCP
NA
NA
NA
NA
Cisco Unified IP Phone 7911 - SCCP
NA
NA
NA
NA
Cisco Unified IP Phone 7912G - SCCP
CP7912050000SCCP041115A
CP7912010202SCCP031217B.sbin
CP79120101SCCP030610A.sbin
Cisco Unified IP Phone Expansion Module 7914 - SCCP
cmterm-7914-sccp.4-0-1.exe
cmterm-7914-sccp.3-0-2-3.exe
cmterm-7914-sccp.3-0-2-3.exe
cmterm-7914-sccp.3-0-2-3.exe
Cisco Unified IP Phone Expansion Module 7915 - SCCP
NA
NA
NA
NA
Cisco Unified IP Phone Expansion Module 7916 - SCCP
NA
NA
NA
NA
Cisco Unified Wireless IP Phone 7921 - SCCP
NA
NA
NA
NA
Cisco Unified IP Phone 7931 - SCCP
NA
NA
NA
NA
Cisco Unified IP Phone 7935 - SCCP
P00503010800
P00503010300
P00503010100
Cisco Unified IP Phone 7936 - SCCP
cmterm-7936-sccp.3-3-6-0.exe
cmterm-7936.sccp.3-3-2-0.exe
NA
NA
Cisco Unified IP Phone 7937 - SCCP
NA
NA
NA
NA
Cisco Unified IP Phone 7940 - SCCP
P00307010100
P00305000400
P00303030401
P00303030200
Cisco Unified IP Phone 7941 - SCCP
NA
NA
NA
NA
Cisco Unified IP Phone 7942 - SCCP
NA
NA
NA
NA
Cisco Unified IP Phone 7945 - SCCP
NA
NA
NA
NA
Cisco Unified IP Phone 7960 - SCCP
P00307010100
P00305000400
P00303030401
P00303030200
Cisco Unified IP Phone 7961 - SCCP
NA
NA
NA
NA
Cisco Unified IP Phone 7962 - SCCP
NA
NA
NA
NA
Cisco Unified IP Phone 7965 - SCCP
NA
NA
NA
NA
Cisco Unified IP Phone 7970 - SCCP
cmterm-7970-sccp.6-0-2SR1-exe
cmterm-7970-sccp.5-0-3.exe
cmterm-7970-sccp.5-0-3.exe4
NA
Cisco Unified IP Phone 7971 - SCCP
NA
NA
NA
NA
Cisco Unified IP Phone 7975 - SCCP
NA
NA
NA
NA
Cisco Unified IP Phone 7985 - SCCP
NA
NA
NA
NA
Cisco Unified SIP Phone 3911
NA
NA
NA
NA
Cisco Unified SIP Phone 3951
NA
NA
NA
NA
Cisco Unified IP Phone 7905 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7906 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7911 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7912 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone Expansion Module 7914 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone Expansion Module 7915 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone Expansion Module 7916 - SIP
NA
NA
NA
NA
Cisco Unified Wireless IP Phone 7920 - SCCP
NA
NA
NA
NA
Cisco Unified Wireless IP Phone 7921 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7931 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7935 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7936 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7937 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7940 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7941 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7942 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7945 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7960 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7961 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7962 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7965 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7970 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7971 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7975 - SIP
NA
NA
NA
NA
Conference Bridge WS-X6608
C00103010015
C00103010015
C00103010010
C00103010007
DC Directory
2.5.00
2.5.00
3.3.3.14
2.5.00 (build 20021009)
Digital Access - DE-30+
D00303010033
D00303010033
D00303010033
D00303010032
Digital Access - DT-24+
D00303010033
D00303010033
D00303010033
D00303010032
Digital Access WS-X6608
D00404000017
D00404000008
D00403030018
D00403030012
MLA--Multi Level Admin
NA
NA
NA
NA
MTP WS-X6608
M00103010017
M00103010017
M00103010010
M00103010007
1 Cisco Unified IP Phone 7902G requires execution of device pack cmterm-7902g.P008.3-3-2.exe.
2 Cisco Unified IP Phone 7912G requires execution of device pack cmterm-7912g.P009.3-3-2.exe.
3 Cisco Unified IP Phone 7920 requires Cisco Unified Communications Manager 3.3(3) sr1. It registers as a 7920. The load name specifies cmterm.7920.3.3-01-03.bin.
4 Requires Cisco Unified Communications Manager Release 3.3(3)SR2 or later.
Compatible Operating System on CD for New Server Installs
Table 20, displays information on the compatibility of the Windows Operating System (OS) on CDs that are available for new server installations for Cisco Unified Communications Manager Release 3.x through Release 4.x.
Note
Table 20 OS on CD for New Server Installs for Cisco Unified Communications Manager Release 3.x Through Release 4.x
2000.2.3
3.1, 3.2(2a), 3.2(2c), 3.2(3)1 , 3.3(2)
2000.2.4
3.1, 3.2(2c), 3.2(3), 3.3(2)1, 3.3(3), 4.0(1)
2000.2.5
2000.2.6
2000.2.7
3.1, 3.2, 3.3, 4.0, 4.15
2000.4.16
3.1, 3.2, 3.3, 4.0, 4.1
2000.4.1a6
3.1, 3.2, 3.3, 4.0, 4.1
2000.4.2
3.1, 3.2, 3.3, 4.0, 4.1, 4.27
2000.4.3a
3.1, 3.2, 3.3, 4.0, 4.1, 4.2
2000.4.4a
3.1, 3.2, 3.3, 4.0, 4.1, 4.2
2000.4.5a
3.1, 3.2, 3.3, 4.0, 4.1, 4.2
2000.4.5b
3.1, 3.2, 3.3, 4.0, 4.1, 4.2
2000.4.6
3.1, 3.2, 3.3, 4.0, 4.1, 4.2
2003.1.1
4.3
2003.1.2a
4.3
2003.1.3a
4.3
2003.1.3b
4.3
2003.1.4
4.3
2003.1.4a
4.3
2003.1.5
4.3
1 See additional notes for Cisco Unified Communications Manager Release 3.3(2) that follow this table.
2 Ensure 2000.2.5SR2 (minimum) is installed before upgrading.
3 Ensure 2000.2.6SR5 (minimum) is installed before upgrading.
4 Ensure 2000.2.6SR4 (minimum) is installed before upgrading.
5 Ensure 2000.2.7SR2 (minimum) is installed before upgrading.
6 Only for Cisco MCS-7825 Unified Communications Manager Appliance (3.4 GHz).
7 Ensure 2000.4.2SR10 (minimum) is installed before upgrading.
Additional Notes for Cisco Unified Communications Manager Release 3.3(2)
Cisco supports OS upgrade 2000.2.5, 2000.2.6, and 2000.2.7 with Cisco Unified Communications Manager Release 3.3(2) only after the Cisco Unified Communications Manager Release 3.3(2) installation is complete. This upgrade only applies when you are installing a new server or reinstalling an old server by using the CDs. You can upgrade older Cisco Unified Communications Manager systems first to OS 2000.2.5 or 2000.2.6, then upgrade later to Cisco Unified Communications Manager Release 3.3(2) without issues.
You can use OS upgrade 2000.2.7 to upgrade any previous version of Windows 2000 Server or Advanced Server that is provided for Cisco Unified Communications Manager.
Cisco supports the Telex P-800 USB audio device and Griffin iMic to provide music from an external music on hold source. The following servers support the devices: Cisco MCS-7825-H-2.2-EVV1, MCS-7835H-2.4-EVV1, MCS-7835I-2.4-EVV1, MCS-7845H-2.4-EVV1, MCS-7835-1266 Unified Communications Manager Appliances, and later released servers.
Cisco does not support the following servers for use with Cisco Unified Communications Manager Release 4.0 and later, and Cisco Unified Contact Center Express Release 3.5 and later: Cisco MCS-7820, MCS-7822, MCS-7830 Unified Communications Manager Appliances, IBM x330 800MHz-1GHz, and IBM x340.
Compatible Platforms, Tools, and Products
This section provides information on the following compatible platforms, tools, and products:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Backup and Restore System
Use the most recent compatible version of the Backup and Restore System (BARS). Table 21 provides BARS compatibility information for Cisco Unified Communications Manager Release 3.x through Release 4.x.
Note
Table 21 Backup and Restore (BARS) for Cisco Unified CM Release 3.x Through Release 4.x
3.5.44
3.1, 3.2, 3.3(2), 3.3(3)
3.5.53
3.1, 3.2, 3.3(2), 3.3(3)
4.0.2
3.1, 3.2, 3.3, 4.0, 4.1
4.0.4
3.1, 3.2, 3.3, 4.0, 4.1
4.0.5
3.1, 3.2, 3.3, 4.0, 4.1
4.0.6
3.1, 3.2, 3.3, 4.0, 4.1, 4.2
4.0.7
3.1, 3.2, 3.3, 4.0, 4.1, 4.2
4.0.8
3.1, 3.2, 3.3, 4.0, 4.1, 4.2
4.0.9
3.1, 3.2, 3.3, 4.0, 4.1, 4.2
4.0.10
3.3(3), 3.3(4), 3.3(5), 4.0, 4.1, 4.2
4.0.11
3.3(3), 3.3(4), 3.3(5), 4.0, 4.1, 4.2
4.0.12
3.3(3), 3.3(4), 3.3(5), 4.0, 4.1, 4.2, 4.3(1)
4.0.131
3.3(2), 3.3(3), 3.3(4), 3.3(5), 4.0, 4.1, 4.2, 4.3(1), 4.3(2)
4.0.14
3.3(2), 3.3(3), 3.3(4), 3.3(5), 4.0, 4.1, 4.2, 4.3
1 Be aware that the Cisco Unified Communications Manager database backup process that uses BARS 4.0.14 is backward, but not forward, compatible. The BARS 4.0.14 software can restore a pre-4.0.14 database backup that was created by using pre-4.0.14 software. BARS pre-4.0.14 software cannot restore a BARS 4.0.14 Cisco Unified Communications Manager database backup.
Certificate Authority Proxy Function
All releases of Cisco Unified Communications Manager include the Certificate Authority Proxy Function (CAPF) tool.
Cisco Aironet 1200 Series
You can research Cisco Aironet 1200 Series compatibility with Cisco Unified Communications Manager releases by using the Cisco Unified Communications Compatibility Tool at the following URL:
http://tools.cisco.com/ITDIT/vtgsca/VTGServlet
Go to the preceding URL, select the Cisco Unified Communications Manager release that you want to research, then search the compatibility tool window to find Cisco Aironet 1200 Series.
Cisco Analog Phone Gateways
This section includes information on the following analog phone gateways:
Find additional information about Cisco analog phone gateways at this URL:
http://www.cisco.com/en/US/products/hw/gatecont/ps2250/tsd_products_support_series_home.html
VG202 Analog Phone Gateway
Table 22 provides Cisco VG202 analog phone gateway compatibility information for Cisco Unified Communications Manager Release 7.x.
Table 22 Cisco VG202 Compatibility with Cisco Unified CM Release 7.x
1.0(1)
7.0, 7.1
VG204 Analog Phone Gateway
Table 23 provides Cisco VG204 analog phone gateway compatibility information for Cisco Unified Communications Manager Release 7.x.
Table 23 Cisco VG204 Compatibility with Cisco Unified CM Release 7.x
1.0(1)
7.0, 7.1
VG248 Analog Phone Gateway
Table 24 provides Cisco VG248 analog phone gateway compatibility information for Cisco Unified Communications Manager Release 3.x through Release 7.1(x).
Cisco ATA 186 and ATA 188 Analog Telephone Adaptor
Table 25 displays information for Cisco Unified Communications Manager Release 5.x through Release 7.x for the Cisco ATA 186 and ATA 188.
Be aware that the end-of-sale date for the Cisco ATA 186 and the ATA 188 was April 1, 2006.
Find additional information on the Cisco ATA 186 and ATA 188 at this URL:
http://www.cisco.com/en/US/products/hw/gatecont/ps514/tsd_products_support_series_home.html
Cisco ATA 186 Analog Telephone Adaptor
Go to the following link for ATA 186 software downloads:
http://www.cisco.com/en/US/products/hw/gatecont/ps514/prod_installation_guides_list.html
The Cisco ATA 186 device does not have a MGCP/SCCP load. Unlike the Cisco Unified IP Phone that can receive an .xml configuration file from the Cisco TFTP server, the Cisco ATA 186 device cannot receive the .xml file and cannot register with the Cisco Unified Communications Manager server. Perform the following procedure to register the Cisco ATA 186 device as an MGCP/SCCP device:
Step 1
Step 2
Step 3
Step 4
Step 5
Tip
Step 6
Step 7
Updating an Existing Cisco ATA 186
In releases before Cisco Unified Communications Manager Release 3.2, the Cisco ATA 186 displayed in Cisco Unified Communications Manager Administration as a Cisco Unified IP Phone 7960. With Cisco Unified Communications Manager Release 3.2, the Cisco ATA 186 displays as a Cisco ATA 186 phone type.
Migrated Cisco ATA 186 devices display as Cisco Unified IP Phone 7960 in Cisco Unified Communications Manager 3.2 Administration. Perform the following procedure to change the phone type.
Procedure
Step 1
Tip
Step 2
Step 3
Step 4
The Cisco ATA 186 device attempts to autoregister with the Cisco Unified Communications Manager.
Step 5
Step 6
Step 7
Cisco Conference Connection
Be aware that the Cisco Conference Connection (CCC) end-of-sale (EOS) date was August 28, 2006.
Table 26 provides CCC compatibility information for Cisco Unified Communications Manager Release 3.x through Release 4.x.
Find additional information about Cisco Conference Connection at this URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps752/tsd_products_support_series_home.html
Table 26 Cisco Conference Connection Compatibility with Cisco Unified CM Release 3.x Through Release 4.x
CCC 1.1(1)
3.1
CCC 1.1(2)
3.21
CCC 1.1(3)
3.1, 3.22
CCC 1.2(1)
CCC 1.2(2)
1 See the topic Ensuring Functionality After the Cisco Unified Communications Manager Release 3.2 Upgrade that immediately follows this table.
2 Be aware that a minimum of CCC Release 1.1(3)spA is required.
3 Be aware that a minimum of Cisco Unified CM Release 3.1(4b) spC is required.
4 Be aware that a minimum of Cisco Unified Communications Manager Release 3.2(2c)spG is required.
5 Be aware that a minimum of CCC Release 1.2(2)SR1 is required.
6 Be aware that a minimum of CCC Release 1.2(2)SR2 is required.
Ensuring Functionality After the Cisco Unified Communications Manager Release 3.2 Upgrade
If you use DC Directory and CCC 1.1(2) with a version of Cisco Unified Communications Manager Release 3.1, to ensure DC Directory performs properly after the Cisco Unified Communications Manager Release 3.2 upgrade, perform the following procedure before the upgrade:
Step 1
Step 2
This file takes the users from DC Directory and places them in a local database for Cisco Conference Connection to use.
Step 3
After you rename the file, any changes or additions that you make in DC Directory do not display in the Cisco Conference Connection directory.
Note
use a different password, if needed. No such problems or issues exist with CCC 1.2(2).
Cisco Customer Response Solutions
See the Cisco Customer Response Solutions (CRS) compatibility matrix at this URL:
http://cisco.com/en/US/products/sw/custcosw/ps1846/products_device_support_tables_list.html
Cisco Disaster Recovery System
The Cisco Disaster Recovery System (DRS) provides full data backup and restore capabilities for all Cisco Unified Communications Manager servers. All versions of Cisco Unified Communications Manager, beginning with Release 5.1(x), include Cisco DRS.
Find additional information on the Cisco DRS at this URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_maintenance_guides_list.html
Cisco DPA Series Voice Messaging Gateways
Note
Table 27 provides Cisco DPA series voice messaging gateway compatibility information for Cisco Unified Communications Manager Release 3.x through Release 6.x.
Find additional information available at this URL:
http://www.cisco.com/en/US/products/hw/gatecont/ps821/tsd_products_support_maintain_and_operate.html
Cisco Emergency Responder
Table 28 provides CER compatibility information for Cisco Unified Communications Manager Release 3.x through Release 7.x.
For the latest information about Cisco Emergency Responder (CER) product compatibility, see the release notes at this URL:
http://cisco.com/en/US/products/sw/voicesw/ps842/prod_release_notes_list.html
Table 28 Cisco Emergency Responder Compatibility with Cisco Unified CM Release 3.x Through Release 7.x
1.1(1)
3.1(3a)
1.1(2)
3.2(1), 3.2(2a), 3.2(2c),
1.1(3)
3.2(1), 3.2(2a), 3.2(2c),
1.1(4)
1.2(1)
3.1(4b), 3.2, 3.3(2), 3.3(3)3 , 3.3(4), 3.3(5)
1.2(2)
3.1, 3.2, 3.3, 4.04
1.2(3)
3.1(4b), 3.2, 3.3, 4.0, 4.15 ,
1.3(1a)
3.1, 3.2, 3.3, 4.0, 4.1, 4.2, 5.0
1.3(2)
3.1, 3.2, 3.3, 4.0, 4.1, 4.2, 4.3, 5.0, 5.1
2.0(1)
4.2, 4.3, 5.0, 5.1, 6.0
2.0(2)
4.2, 4.3, 5.0, 5.1, 6.0
2.0(3)
4.1, 4.2, 4.3, 5.0, 5.1, 6.0, 6.1
2.0(4)
4.1, 4.2, 4.3, 5.0, 5.1, 6.0, 6.1
7.0(1)
4.1, 4.2, 4.3, 5.0, 5.1, 6.0, 6.1, 7.0
7.0(3a)
4.1, 4.2, 4.3, 5.0, 5.1, 6.0, 6.1, 7.0, 7.1
7.1(1)
4.1, 4.2, 4.3, 5.0, 5.1, 6.0, 6.1, 7.0, 7.1
1 Be aware that CER 1.1(4)spA is required.
2 Be aware that CER 1.1(4)spB is required.
3 Uninstall any CER service pack prior to upgrading to CER 1.2(1).
4 Be aware that CER Release 1.2(2)SR1 is required.
5 Be aware that CER Release 1.2(3)SR2 is required for Cisco Unified Communications Manager Release 4.1(3).
Cisco Fax Server
Table 30 provides the Cisco Fax Server compatibility information for Cisco Unified Communications Manager Release 5.x through Release 7.x.
Find additional information on the Cisco Fax Server at this URL:
http://www.cisco.com/en/US/products/ps6178/tsd_products_support_series_home.html
Cisco Integrated Communications System 7750
Note
Table 30 provides the Cisco Integrated Communications System (ICS) 7750 voice gateway compatibility information for Cisco Unified Communications Manager Release 3.x through Release 4.x.
Find additional information about the Cisco ICS System 7750 at this URL:
http://www.cisco.com/en/US/products/hw/voiceapp/ps967/tsd_products_support_series_home.html
Table 30 Cisco ICS 7750 Compatibility with Cisco Unified CM Release 3.x Through Release 4.x
2.5(0)
3.1, 3.2
2.6(0)
3.3(2)
2.6(1)
3.3(3)
2.6(2)
3.3(3), 3.3(4), 4.01
1 Although exceptions were noted in the ICS-7750 Product Overview and the ICS-7750 Compatibility Matrix, because this product is at end of sale (EOS), be aware that these documents are no longer available.
Cisco IOS Software
Refer to Cisco IOS Software compatibility information for Cisco Unified Communications Manager in the "Communications Infrastructure" section of the Cisco Unified Communications System Release Summary Matrix for IP Telephony for Enterprise and Midmarket at this URL:
Cisco IP Communicator
Table 31 provides the Cisco IP Communicator compatibility information for Cisco Unified Communications Manager Release 3.x through Release 7.x.
See additional information at this URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps5475/tsd_products_support_series_home.html
Cisco IP SoftPhone
Table 32 provides the Cisco IP SoftPhone compatibility information for Cisco Unified Communications Manager Release 3.x through Release 4.x.
Table 32 Cisco IP SoftPhone Compatibility with Cisco Unified CM Release 3.x Through Release 4.x
1.2(2)
1.2(3)
3.1, 3.21, 3.3(2)
1.3(1)
1.3(2a)
1.3(3)
1.3(4a)
3.1, 3.2, 3.3(2), 3.3(3), 3.3(4)1, 3.3(5)1, 4.01, 4.11, 4.21, 4.31
1 This version requires a TSP upgrade. See Cisco IP SoftPhone—Upgrading the TAPI/TSP on the Client section for additional steps.
Cisco IP SoftPhone—Upgrading the TAPI/TSP on the Client
Perform the following procedure to upgrade the Cisco IP SoftPhone TAPI/TSP.
Procedure
Step 1
Tip
Step 2
Step 3
Step 4
Step 5
Cisco IP Videoconferencing 3540 System
Table 33 provides the Cisco IP Videoconferencing 3540 System compatibility information for Cisco Unified Communications Manager Release 5.x through Release 6.x.
See additional information at this URL:
http://www.cisco.com/en/US/products/hw/video/ps1870/tsd_products_support_series_home.html
Cisco Monitor Director
Cisco Monitor Director does not currently support Cisco Unified Communications Manager.
See additional information at this URL:
http://www.cisco.com/en/US/products/ps7246/tsd_products_support_series_home.html
Cisco Monitor Manager
Cisco Monitor Manager does not currently support Cisco Unified Communications Manager.
See additional information at this URL:
http://www.cisco.com/en/US/products/ps7244/tsd_products_support_series_home.html
Cisco netManager Unified Communications
Table 34 provides the Cisco netManager Unified Communications compatibility information for Cisco Unified Communications Manager Release 4.x through Release 6.x.
See additional information at this URL:
http://www.cisco.com/en/US/products/ps7243/tsd_products_support_series_home.html
Cisco Personal Assistant
Table 35 provides Cisco Personal Assistant (PA) compatibility information with Cisco Unified Communications Manager Release 3.x through Release 4.x.
Find additional information about Cisco Personal Assistant at this URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps2026/tsd_products_support_series_home.html
Note
Table 35 Cisco Personal Assistant (PA) Compatibility with Cisco Unified CM Release 3.x through Release 4.x
1.3(2)
3.1, 3.2
1.3(3)
3.1, 3.2
1.3(4)
3.1, 3.2(2a, 3.2(2c), 3.2(3) 3.3(2), 3.3(3)
1.4(2)
3.1, 3.2(2a, 3.2(2c), 3.2(3) 3.3(2), 3.3(3)
1.4(3)
1.4(4)
4.0(1)4 , 4.0(2a)
1.4(5)
3.3, 4.0, 4.1, 4.2, 4.3
1.4(6)
3.3(3)3, 3.3(4), 3.3(5), 4.0, 4.1, 4.2(1)
1 Cisco recommends Cisco Unified Communications Manager Release 3.2(2c)-spH.
2 See the "Cisco IP SoftPhone—Upgrading the TAPI/TSP on the Client" section.
3 At a minimum, Cisco recommends Cisco Unified Communications Manager Release 3.3(3)sr3.
4 At a minimum, Cisco recommends Cisco Unified Communications Manager Release 4.0(1)sr2.
Cisco Security Agent for Unified Communications Manager
Be aware that Cisco Security Agent 5.2.0.272-3.1(2) and later are compatible with Cisco Unified Communications Manager 4.1, 4.2, and 4.3. Cisco Systems, Inc., no longer supports Cisco Security Agent versions earlier than 5.2.
Cisco Security Agent automatically installs for Cisco Unified Communications Manager Releases 5.x and later, so compatibility information is not specified here for these releases.For more information, refer to the following URL:
http://www.cisco.com/en/US/products/sw/secursw/ps5057/prod_eol_notice09186a008032d52b.html
Cisco JTAPI Service Provider
Table 36 provides Cisco JTAPI Service Provider compatibility information for Cisco Unified Communications Manager Release 5.x through Release 7.x.
Cisco TAPI Service Provider
Table 37 provides Cisco TAPI Service Provider (TSP) compatibility information for Cisco Unified Communications Manager Release 5.x through Release 7.x.
Cisco TelePresence Manager
Table 38 provides Cisco TelePresence Manager compatibility information for Cisco Unified Communications Manager Release 5.x through Release 6.x.
Find additional information on the Cisco TelePresence Manager at this URL:
http://www.cisco.com/en/US/products/ps7074/tsd_products_support_series_home.html
Cisco Unified Application Environment
The Cisco Unified Application Environment comprises a development and runtime platform that is designed for creation, deployment, and execution of converged voice and data applications. It integrates with Cisco Unified Communications Manager and Cisco Unified Presence.
The Cisco Unified Application Environment contains the following products:
•
•
•
Table 39 provides Cisco Unified Application Environment compatibility information for Cisco Unified Communications Manager Release 3.x through Release 7.x.
Find additional information on Cisco Unified Application Environment at this URL:
http://www.cisco.com/en/US/products/ps7058/tsd_products_support_series_home.html
Cisco Unified Business Attendant Console
Find information about Cisco Unified Business Attendant Console compatibility with Cisco Unified Communications Manager in the matrix at this URL:
http://www.cisco.com/en/US/products/ps7282/prod_release_notes_list.html
Cisco Unified CallConnector for Microsoft Dynamics CRM
The Cisco Unified CallConnector for Microsoft Windows product, which was developed for Microsoft Dynamics Customer Relationship Management (CRM), connects Cisco IP Communications with Microsoft Customer Relationship Management.
Table 40 provides Cisco Unified CallConnector for Microsoft Dynamics CRM compatibility information for Cisco Unified Communications Manager Release 3.x through Release 4.x. See additional information at this URL:
http://www.cisco.com/en/US/products/ps6713/index.html
Table 40 Cisco Unified CallConnector for Microsoft Dynamics CRM for Cisco Unified CM Release 3.x Through Release 4.x
2.0.4.8
3.3, 4.0, 4.1
2.1(2)1
4.0, 4.1, 4.2
1 See the Cisco Interoperability Portal at http://www.cisco.com/en/US/netsol/ns728/networking_solutions_program_category_home.html
Cisco Unified Communications 500 Series for Small Business
Be aware that Cisco Unified Communications 500 Series for Small Business is not currently compatible with any release of Cisco Unified Communications Manager.
Cisco Unified Communications Manager Assistant
Cisco Unified Communications Manager Assistant derives its version from Cisco Unified Communications Manager. When you download Cisco Unified Communications Manager Assistant, it auto-syncs with your installed version of Cisco Unified Communications Manager. You cannot use an older version of Cisco Unified Communications Manager Assistant with a newer version of Cisco Unified Communications Manager. Whatever installed version of Cisco Unified Communications Manager you have, you must use the same version of Cisco Unified Communications Manager Assistant.
Cisco Unified Communications Manager Attendant Console
Cisco Unified Communications Manager in Release 3.3(2) through Release 7.x includes the Cisco Unified Communications Manager Attendant Console product.
Cisco Unified Communications Manager CDR Analysis and Reporting
All releases of Cisco Unified Communications Manager, except for Release 3.1(4a) and Release 3.1(4b), include the Cisco Unified Communications Manager CDR Analysis and Reporting (CAR) tool, formerly called the Administrative Reporting Tool (ART). In these releases, except for Release 3.1(4a) and Release 3.1(4b), ART represents a plug-in application.
Cisco Unified Communications Manager Dialed Number Analyzer
Table 41 provides Cisco Unified Communications Manager Dialed Number Analyzer (DNA) compatibility information for Cisco Unified Communications Manager Release 3.x through Release 7.x. In later releases of Cisco Unified Communications Manager, the DNA gets included with the software release.
Cisco Unified Communications Manager Express
You can research Cisco Unified Communications Manager Express compatibility with Cisco Unified Communications Manager releases by using the Cisco Unified Communications Compatibility Tool at the following URL:
http://tools.cisco.com/ITDIT/vtgsca/VTGServlet
Go to the preceding URL, select the Cisco Unified Communications Manager release that you want to research, then search the compatibility tool window to find Cisco Unified Communications Manager Express.
Cisco Unified Communications Manager Upgrade Utility
The Cisco Unified Communications Manager Upgrade Utility, a nonintrusive tool, detects the health of the servers in the Cisco Unified Communications Manager cluster before you perform an upgrade to Cisco Unified Communications Manager. Table 42 provides Cisco Unified Communications Manager upgrade utility information for Cisco Unified Communications Manager Release 3.x through Release 7.x. View supported Cisco Unified Communications Manager upgrade paths at the "Supported Cisco Unified Communications Manager Upgrades" section.
Find additional information at this URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_installation_guides_list.html
Cisco Unified Contact Center Enterprise
Refer to Cisco Unified Contact Center Enterprise compatibility information for Cisco Unified Communications Manager in the Cisco Unified Contact Center Enterprise Software Compatibility Guide at
http://www.cisco.com/en/US/products/sw/custcosw/ps1844/products_device_support_tables_list.html
Cisco Unified Contact Center Express
Refer to Cisco Unified Contact Center Express compatibility information for Cisco Unified Communications Manager in the Cisco Unified Contact Center Express Software and Hardware Compatibility Guides at
http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_device_support_tables_list.html
Cisco Unified Customer Voice Portal
Refer to Cisco Unified Customer Voice Portal compatibility information for Cisco Unified Communications Manager in the Cisco Unified Contact Center Enterprise Software Compatibility Guide at
http://www.cisco.com/en/US/products/sw/custcosw/ps1844/products_device_support_tables_list.html
Cisco Unified Department Attendant Console
Find information about Cisco Unified Department Attendant Console compatibility with Cisco Unified Communications Manager in the matrix at this URL:
http://www.cisco.com/en/US/products/ps7282/prod_release_notes_list.html
Cisco Unified Enterprise Attendant Console
Find information about Cisco Unified Enterprise Attendant Console compatibility with Cisco Unified Communications Manager in the matrix at this URL:
http://www.cisco.com/en/US/products/ps7282/prod_release_notes_list.html
Cisco Unified Expert Advisor
Find information about Cisco Unified Expert Advisor compatibility with Cisco Unified Communications Manager in the Cisco Unified Contact Center Enterprise matrix at this URL:
http://www.cisco.com/en/US/products/sw/custcosw/ps1844/products_device_support_tables_list.html
Cisco Unified Express
Table 43 provides Cisco Unified Express (CUE) compatibility for Cisco Unified Communications Manager.
Table 43 Cisco Unified Express (CUE) Compatibility with Cisco Unified CM
7.1
7.1(2)
Cisco Unified Intelligent Contact Management Enterprise
You can research Cisco Unified Intelligent Contact Management Enterprise compatibility with Cisco Unified Communications Manager releases by using the Cisco Unified Communications Compatibility Tool at the following URL:
http://tools.cisco.com/ITDIT/vtgsca/VTGServlet
Go to the preceding URL, select the Cisco Unified Communications Manager release that you want to research, then search the compatibility tool window to find Cisco Unified Intelligent Contact Management Enterprise.
Cisco Unified Intelligent Contact Management Hosted
You can research Cisco Unified Intelligent Contact Management Hosted compatibility with Cisco Unified Communications Manager releases by using the Cisco Unified Communications Compatibility Tool at the following URL:
http://tools.cisco.com/ITDIT/vtgsca/VTGServlet
Go to the preceding URL, select the Cisco Unified Communications Manager release that you want to research, then search the compatibility tool window to find Cisco Unified Intelligent Contact Management Hosted.
Cisco Unified IP Interactive Voice Response
Find information about Cisco Unified IP Interactive Voice Response compatibility with Cisco Unified Communications Manager in the Cisco Unified Contact Center Enterprise matrix at this URL:
http://www.cisco.com/en/US/products/sw/custcosw/ps1844/products_device_support_tables_list.html
Cisco Unified IP Phone 6900 Series
You can research Cisco Unified IP Phone 6900 Series compatibility with Cisco Unified Communications Manager releases by using the Cisco Unified Communications Compatibility Tool at the following URL:
http://tools.cisco.com/ITDIT/vtgsca/VTGServlet
Go to the preceding URL, select the Cisco Unified Communications Manager release that you want to research, then search the compatibility tool window to find the specific Cisco Unified IP Phone 6900 Series phone model you want, including the following:
•
•
•
Cisco Unified IP Phone 7900 Series
The following sections provide Cisco Unified Communications Manager compatibility information for the Cisco Unified IP Phone 7900 Series:
•
•
•
•
•
•
•
•
•
•
•
•
•
Cisco Unified IP Phone 7902G
Table 44 provides Cisco Unified IP Phone 7902G compatibility information for Cisco Unified Communications Manager Release 3.x through Release 7.x. Be aware that the end-of-sale date for the Cisco Unified IP Phone 7902G was November 29, 2006.
Find additional information at this URL:
http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html
Table 44 Cisco Unified IP Phone 7902G Compatibility with Cisco Unified CM Release 3.x Through Release 7.x
1.1(1)
3.31
3.3(3)
3.32
3.3(4)
3.32
3.3(6)
3.32
3.3(7)
3.32
3.3(8)
4.03
4.0(0)
3.31
5.0(0)
3.31
6.0(0)
3.31
6.1(1)
3.31
8.0(1)
3.3(SCCP), 4.0, 4.1, 4.2, 5.0
8.0(2)
3.3(SCCP), 4.0, 4.1, 4.2, 5.0, 6.1, 7.0, 7.1
1 Requires Cisco Unified Communications Manager Release 3.3(2) or later.
2 Requires Cisco Unified Communications Manager Release 3.3(3) or later.
3 Requires Cisco Unified Communications Manager Release 4.0(1) or later.
Cisco Unified IP Phone 7905G
Table 45 provides Cisco Unified IP Phone 7905G compatibility information for Cisco Unified Communications Manager Release 3.x through Release 7.x. Be aware that the end-of-sale date for the Cisco Unified IP Phone 7905G occurred on May 22, 2006.
Find additional information at this URL:
http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html
Table 45 Cisco Unified IP Phone 7905G Compatibility with Cisco Unified CM Release 3.x Through Release 7.x
1.1(1)
3.31
3.3(3)
3.32
3.3(4)
3.32
3.3(5)
3.32
3.3(6)
3.32
3.3(7)
3.32
3.3(8)
4.03
4.0(0)
3.31
5.0(0)
3.31
6.0(0)
3.31
6.1(1)
3.31
8.0(0) - SIP
5.0
8.0(1) - SCCP
3.3, 4.0, 4.1, 4.2, 5.0, 6.0, 6.1
8.0(1) - SIP
5.0, 5.1, 6.1, 7.1
8.0(2) - SCCP
3.3, 4.0, 4.1, 4.2, 5.0
8.0(2) - SIP
5.0, 5.1
8.0(3) - SCCP
3.3, 4.0, 4.1, 4.2, 5.0, 5.1, 6.0, 6.1, 7.0, 7.1
8.0(3) - SIP
5.0, 5.1
1 Requires Cisco Unified Communications Manager Release 3.3(2) or later.
2 Requires Cisco Unified Communications Manager Release 3.3(3) or later.
3 Requires Cisco Unified Communications Manager Release 4.0(1) or later.
Cisco Unified IP Phone 7906G
Table 46 provides Cisco Unified IP Phone 7906G compatibility information for Cisco Unified Communications Manager Release 3.x through Release 7.x.
Find additional information at this URL:
http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html
Table 46 Cisco Unified IP Phone 7906G Compatibility with Cisco Unified CM Release 3.x Through Release 7.x
7.2(3)
4.11
8.0(3) - SCCP
8.0(3) - SIP
5.0
8.0(4)SR1 - SCCP
8.0(4)SR1 - SIP
5.0
8.0(4)SR2 - SCCP
8.0(4)SR2 - SIP
5.0
8.0(4)SR3A - SCCP
8.0(4)SR3A - SIP
5.0
8.2(1) - SCCP
8.2(1) - SIP
5.0, 5.1
8.2(2)SR1 - SCCP
8.2(2)SR1 - SIP
5.0, 5.1
8.2(2)SR2 - SCCP
8.2(2)SR2 - SIP
5.0, 5.1
8.2(2)SR3 - SCCP
8.2(2)SR3 - SIP
5.0, 5.1
8.2(2)SR4 - SCCP
8.2(2)SR4 - SIP
5.0, 5.1
8.3(1) - SCCP
8.3(1) - SIP
5.0, 5.1, 6.0
8.3(2) - SCCP
8.3(2) - SIP
5.0, 5.1, 6.0
8.3(2)SR1 - SCCP
8.3(2)SR1 - SIP
5.0, 5.1, 6.0
8.3(3) - SCCP
8.3(3) - SIP
5.0, 5.1, 6.0
8.3(3)SR2 - SCCP
8.3(3)SR2 - SIP
5.0, 5.1, 6.0, 6.1
8.3(4)SR1 - SCCP
8.3(4)SR1 - SIP
5.0, 5.1, 6.0, 6.1
8.3(5) - SCCP
8.3(5) - SIP
5.0, 5.1, 6.0, 6.1
8.4(1) - SCCP
8.4(1) - SIP
5.0, 5.1, 6.0, 6.1, 7.0(1)
8.4(2) - SCCP
6.1(3a)
8.4(2) - SIP
6.1(3a)
8.4(3) - SCCP
7.0(2)
8.4(3) - SIP
7.0(2)
8.4(4) - SCCP
3.3, 4.0, 4.1, 4.2, 4.3, 5.0, 5.1, 6.0, 6.1, 7.0
8.4(4) - SIP
5.0, 5.1, 6.0, 6.1, 7.0
8.5(2) - SCCP
3.3, 4.0, 4.1, 4.2, 4.3, 5.0, 5.1, 6.0, 6.1, 7.0, 7.1
8.5(2) - SIP
5.0, 5.1, 6.0, 6.1, 7.0, 7.1
1 Must be Cisco Unified Communications Manager Release 4.1(3)SR3a or later.
2 Must be Cisco Unified Communications Manager Release 3.3(5)SR2 or later.
3 Must be Cisco Unified Communications Manager Release 4.2(1)SR1 or later.
4 Must be Cisco Unified Communications Manager Release 5.0(2) or later.
Cisco Unified IP Phone 7910G and 7910G+SW
Table 47 provides Cisco Unified IP Phone 7910G and 7910G+SW compatibility information for Cisco Unified Communications Manager Release 3.x through Release 4.x.
Be aware that the end-of-sale date for the Cisco Unified IP Phone 7910G was July 28, 2004, and for the 7910G+SW, it was January 15, 2006.
Find additional information at this URL:
http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html
Cisco Unified IP Phone 7911G
Table 48 provides Cisco Unified IP Phone 7911G compatibility information for Cisco Unified Communications Manager Release 3.x through Release 7.x.
Find additional information at this URL:
http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html
Table 48 Cisco Unified IP Phone 7911G Compatibility with Cisco Unified CM Release 3.x Through Release 7.x
7.2(1)
4.1(1)1
7.2(2)SR2
8.0(1) - SCCP
8.0(1) - SIP
5.0
8.0(2)SR2 - SCCP
8.0(2)SR2 - SIP
5.0
8.0(3) - SCCP
8.0(3) - SIP
5.0
8.0(4)SR1 - SCCP
8.0(4)SR1 - SIP
5.0
8.0(4)SR2 - SCCP
8.0(4)SR2 - SIP
5.0
8.0(4)SR3A - SCCP
8.0(4)SR3A - SIP
5.0
8.2(1) - SCCP
8.2(1) - SIP
5.0, 5.1
8.2(2)SR1 - SCCP
8.2(2)SR1 - SIP
5.0, 5.1
8.2(2)SR2 - SCCP
8.2(2)SR2 - SIP
5.0, 5.1
8.2(2)SR3 - SCCP
8.2(2)SR3 - SIP
5.0, 5.1
8.2(2)SR4 - SCCP
8.2(2)SR4 - SIP
5.0, 5.1
8.3(1) - SCCP
8.3(1) - SIP
5.0, 5.1, 6.0
8.3(2) - SCCP
8.3(2) - SIP
5.0, 5.1, 6.0
8.3(2)SR1 - SCCP
8.3(2)SR1 - SIP
5.0, 5.1, 6.0
8.3(3) - SCCP
8.3(3) - SIP
5.0, 5.1, 6.0
8.3(3)SR2 - SCCP
8.3(3)SR2 - SIP
5.0, 5.1, 6.0, 6.1
8.3(4)SR1 - SCCP
3.3(5)
Guest
