Table Of Contents
Cisco Unified Communications Manager Software Compatibility Matrix
Compatibility Information Not Included
Codes That Are Used in the Tables in This Document
Supported Cisco Unified Communications Manager Upgrades
Supported upgrade paths to/from table
Compatible Operating System on CD for New Server Installs
Compatible Platforms, Tools, and Products
Certificate Authority Proxy Function
Cisco ATA 186 and ATA 188 Analog Telephone Adaptor
Cisco Customer Response Solutions
Cisco Disaster Recovery System
Cisco DPA Series Voice Messaging Gateways
Cisco Integrated Communications System 7750
Cisco Intercompany Media Engine
Cisco IP Videoconferencing 3540 System
Cisco netManager Unified Communications
Cisco Security Agent for Unified Communications Manager
Cisco Survivable Remote Site Voicemail
Cisco Unified Application Environment
Cisco Unified Business Attendant Console
Cisco Unified CallConnector for Microsoft Dynamics CRM
Cisco Unified Communications 500 Series for Small Business
Cisco Unified Communications Integration for Microsoft Office Communicator
Cisco Unified Communications Manager Assistant
Cisco Unified Communications Manager Attendant Console
Cisco Unified Communications Manager CDR Analysis and Reporting
Cisco Unified Communications Manager Dialed Number Analyzer
Cisco Unified Communications Manager Express
Cisco Unified Communications Manager Upgrade Utility
Cisco Unified Contact Center Enterprise
Cisco Unified Contact Center Express
Cisco Unified Customer Voice Portal
Cisco Unified Department Attendant Console
Cisco Unified Enhanced Survivable Remote Site Telephony
Cisco Unified Enterprise Attendant Console
Cisco Unified Intelligence Center
Cisco Unified Intelligence Suite
Cisco Unified Intelligent Contact Management Enterprise
Cisco Unified Intelligent Contact Management Hosted
Cisco Unified IP Interactive Voice Response
Cisco Unified IP Phone 6900 Series
Cisco Unified IP Phone 7900 Series
Cisco Unified IP Phone 7910G and 7910G+SW
Cisco Unified IP Phone 7914 Expansion Module
Cisco Unified IP Phone 7915 Expansion Module
Cisco Unified IP Phone 7916 Expansion Module
Cisco Unified IP Phone 8900 Series
Cisco Unified IP Phone 9900 Series
Cisco Unified MeetingPlace Express
Cisco Unified Mobile Communicator
Cisco Unified Mobility Advantage
Cisco Unified Operations Manager
Cisco Unified Personal Communicator
Cisco Unified Provisioning Manager
Cisco Unified Service Statistics Manager
Cisco Unified SIP Phones 3900 Series
Cisco Unified Survivable Remote Site Telephony
Cisco Unified Videoconferencing 3515
Cisco Unified Videoconferencing 3545
Cisco Unified Videoconferencing 5100 Series MCU
Cisco Unified Videoconferencing 5200 Series MCU
Cisco Unified Communications Manager Software Compatibility Matrix
Published: February 13, 2006Revised: December 6, 2011, OL-15621-01This document describes version and compatibility requirements for installing and upgrading Cisco Unified Communications Manager (Unified CM) (formerly known as Cisco Unified CallManager) and platforms, tools, and products that are compatible with Cisco Unified Communications Manager.
Tip
You can also research compatibility for Cisco Unified Communications Manager releases by using the Cisco Unified Communications Compatibility Tool at the following URL:
http://tools.cisco.com/ITDIT/vtgsca/VTGServlet
Tip
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/search/cscucm.html
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Naming Conventions
For consistency purposes, this document refers to Cisco CallManager products as Cisco Unified Communications Manager products. Table 1 lists the official Cisco product names.
Revision History
Table 2 describes the revision history of the software compatibility matrix.
Table 2 Software Compatibility Guide Revision History
12/06/11
Added Cisco Unified Communications Manager information for Release 8.0(3a)SU3 in Table 8.
10/10/11
Added Cisco Unified Communications Manager information for Release 8.6(2a) and Release 8.5(1)SU3. Added compatibility information for Cisco Unified Communications Manager Release 8.6(2a) and Release 8.5(1)SU3 in Table 4, Table 6, Table 30, Table 31, Table 51, Table 52, and Table 67.
09/15/11
Added Cisco Unified Communications Manager information for Release 8.6(2). Added compatibility information for Cisco Unified Communications Manager Release 8.6(2) in Table 4, Table 6, Table 30, Table 31, Table 51, Table 52, and Table 67.
08/29/11
Added "Cisco Cius" section.
08/11/11
Updated available system version for 7.1(5b)SU4 in Table 10.
06/29/11
Added Cisco Unified Communications Manager information for Release 8.5(1)SU2. Added compatibility information for Cisco Unified Communications Manager Release 8.5(1)SU2 in Table 4 and Table 6.
06/23/11
Added Cisco Unified Communications Manager information for Release 8.6(1a). Added compatibility information for Cisco Unified Communications Manager Release 8.6(1a) in Table 4, Table 6, Table 30, Table 31, Table 51, Table 52, and Table 67.
06/01/11
Removed Cisco Unified Communications Manager information for Release 7.1(5b)SU4 as a supported upgrade from Table 4 and Table 6.
05/02/11
Added Cisco Unified Communications Manager information for Release 7.1(5b)SU4.
03/22/11
Added Cisco Unified Communications Manager information for Release 8.0(3a)SU2.
02/24/11
Added Cisco Unified Communications Manager information for Release 6.1(5)SU3.
02/09/11
Added Cisco Unified Communications Manager information for Release 8.5(1)SU1.
01/06/11
Added Cisco Unified Communications Manager information for Release 8.5(1).
12/16/10
Added Cisco Unified Communications Manager information for Release 7.1(5b)SU3.
12/7/10
Added Cisco Unified Communications Manager information for Release 8.5(1). Replaced these products' compatibility tables in this matrix with the links to their information in the Cisco Unified Communications Compatibility Tool: Cisco Emergency Responder, Cisco Unified Operations Manager, Cisco Unified Provisioning Manager, Cisco Unified Service Statistics Manager. Inserted new sections on Cisco Survivable Remote Site Voicemail, Cisco Unified Communications Integration for Microsoft Office Communicator, Cisco Unified Enhanced Survivable Remote Site Telephony, Cisco Unified Intelligence Center, and Cisco Unified Intelligence Suite. Inserted Cisco Unified SIP Proxy compatibility information in Table 67. Inserted compatibility information for Cisco Unified Survivable Remote Site Telephony Release 8.0 and Release 8.1 intoTable 63. Replaced these products' compatibility tables in this matrix with cross-references to compatibility information for those products: Cisco Unified Service Monitor, Cisco Unified MeetingPlace, Cisco Unified Survivable Remote Site Telephony, Cisco Unity Express
11/2/10
Added Cisco Unified Communications Manager information for Release 8.0(3a)SU1.
10/6/10
Added Cisco Unified Communications Manager information for Release 6.1(5)SU2. Revised default phone load information for Cisco Unified Communications Manager Release 6.1(4a) in Table 33.
9/16/10
Revised compatibility information for Cisco Unified MeetingPlace Release 7.0 in Table 57.
8/18/10
Added Cisco Unified Communications Manager information for Release 8.0(3a).
8/10/10
Added Cisco Unified Communications Manager information for Release 7.1(5b)SU2. Revised compatibility information for Cisco Unified MeetingPlace Release 8.0 in Table 57.
7/27/10
Added Cisco Unified Communications Manager information for Release 8.0(3).
7/20/10
Added Cisco Unified Communications Manager information for Release 7.1(5b).
7/7/10
Added Cisco Unified Communications Manager information for Release 7.1(5a) and Release 8.0(2c)SU1.
6/17/10
Added Cisco Unified Communications Manager information for Release 7.1(5)SU1a.
6/14/10
Added Cisco Unified Communications Manager information for Release 7.1(5)SU1. Replaced VG202 Analog Phone Gateway, VG204 Analog Phone Gateway, VG224 Analog Phone Gateway, and VG248 Analog Phone Gateway compatibility tables in this matrix with cross-references to compatibility information for those products in the Cisco Unified Communications System Release Summary Matrix for IP Telephony.
5/17/10
Added Cisco Unified Communications Manager information for Release 6.1(5)SU1.
5/6/10
Added Cisco Unified Communications Manager information for Release 8.0(2c). Replaced compatibility table in Cisco Intercompany Media Engine section with the link to its information in the Cisco Unified Communications Compatibility Tool. Created new section for Cisco Mobile 8.0 and added link to compatibility information in that product's release notes. Replaced Cisco Unified Application Environment compatibility table in this matrix with cross-reference to compatibility information for that product.
4/27/10
Added Cisco Unified Communications Manager information for Release 7.0(2a)SU3.
4/26/10
Added Cisco Unified Communications Manager information for Release 8.0(2b).
4/19/10
Added Cisco Unified Communications Manager information for Release 7.1(5). Created new section for the Cisco Intercompany Media Engine. Added compatibility information for Cisco Unified Communications Manager Upgrade Utility Release 4.3(13) to Table 56. Added compatibility information for Data Migration Assistant Release 7.1(5) to Table 72.
4/8/10
Added Cisco Unified Communications Manager information for Release 8.0(2). Added compatibility information for Cisco Emergency Responder Release 7.1(1a). Inserted end-of-sale dates for the Cisco Unified IP Phone 7914 Expansion Module and for several Cisco Unified IP Phone 7900 Series models. Added compatibility information for Cisco Unified MeetingPlace Release 8.0 in Table 57.
3/1/10
Inserted Cisco Unified Communications Manager system version information into Supported Cisco Unified Communications Manager Upgrades Table 9 through Table 23. Inserted note at the introduction of the section Supported upgrade paths to/from table. Revised compatibility information for Cisco Unified IP Phone 7914 Expansion Module Firmware Version 5.0(4) - SIP in Table 60.
2/24/10
Added Cisco Unified Communications Manager information for Release 8.0(1). Added compatibility information for Cisco Emergency Responder Release 8.0(1). Added compatibility information for Cisco netManager Unified Communications Release 1.1 to Table 48. Created new section for the Cisco Unified IP Phone 8900 Series and Cisco Unified IP Phone 9900 Series and provided link to those models' information in the Cisco Unified Communications Compatibility Tool. Added compatibility information for Cisco Unified Operations Manager Version 2.3. Added compatibility information for Cisco Unified SIP Phone 3911 Firmware 8.1(3) in Table 65. Added compatibility information for Cisco Unified SIP Phone 3951 Firmware 8.1(3) in Table 66. Added compatibility information for Cisco Unified Videoconferencing 3515 Version 5.7 to Table 68. Added compatibility information for Cisco Unified Videoconferencing 3545 Version 5.7 to Table 69. Added compatibility information for Cisco Unified Videoconferencing 5100 Series MCU and Cisco Unified Videoconferencing 5200 Series MCU.
2/18/10
Added Cisco Unified Communications Manager information for Release 7.1(3b)SU2. Added footnote about Cisco Unified Communications Manager Release 6.1(5) in Table 19.
2/10/10
Revised release date of Cisco Unified Communications Manager Release 7.1(3b)SU1 in Table 16.
2/9/10
Added text about Cisco Unified Communications Manager Documentation Roadmaps under Related Documentation.
2/4/10
Added Cisco Unified Communications Manager information for Release 6.1(5). Added link to Cisco Unified Communications Manager Documentation Custom Search. Added Windows Operating System Version 2003.1.5a to Table 39. Added compatibility information for Cisco Unified Communications Manager Upgrade Utility Releases 4.3(10), 4.3(11), and 4.3(12) in Table 56. Replaced compatibility table in Cisco Unified Video Advantage section with the link to compatibility information in that product's release notes.
1/14/10
Revised compatibility information for Cisco Unified IP Phone 7915 Expansion Module and Cisco Unified IP Phone 7916 Expansion Module in Table 34, Table 35, Table 61, and Table 62.
1/11/10
Revised for Release 4.3(2)SR2 by adding text to Notes about Engineering Specials (ESs), Service Updates (SUs), and Windows Service Release (SR) Upgrades. Added Backup and Restore System Release 4.0(15) information to Table 40. Revised compatibility information for Firmware Release 1.0(4) to sections on Cisco Unified IP Phone 7915 Expansion Module and Cisco Unified IP Phone 7916 Expansion Module.
12/14/09
Added Cisco Unified Communications Manager information for Release 7.1(3b) and Release 7.1(3b)SU1.
12/8/09
Added Cisco Unified Communications Manager information for Release 7.1(3a)SU1a. Replaced Cisco IP Communicator compatibility table in this matrix with cross-reference to compatibility information for that product. Added section on Cisco Mobile 7.1 compatibility. Added compatibility information for Firmware Release 1.0(4) to sections on Cisco Unified IP Phone 7915 Expansion Module and Cisco Unified IP Phone 7916 Expansion Module.
12/1/09
Added Cisco Unified Communications Manager information for Release 7.1(3a)SU1 and Release 7.1(4). Inserted default phone load information for Cisco Unified Wireless IP Phone 7925 in Table 32. Inserted into Table 33 default phone load information for phones that use Release 8.5(3) firmware. Inserted description and link for VG224 Analog Phone Gateway. Replaced individual compatibility tables in the Cisco Unified IP Phone 7900 Series section with the link to their information in the Cisco Unified Communications Compatibility Tool. Replaced compatibility table in Cisco Unified PhoneProxy section with the link to its information in the Cisco Unified Communications Compatibility Tool. Revised information for Cisco Unified Provisioning Manager Release 1.3.1 and Release 2.0.
11/9/09
Revised Table 16 to insert supported upgrades.
11/3/09
Added Cisco Unified Communications Manager information for Release 7.1(3a). Revised Footnote 1 in Table 24. Revised description and link for Cisco Unified Customer Voice Portal.
10/29/09
Revised Cisco Unified Communications Manager compatibility information for Release 7.1(3) in Table 16.
10/21/09
Added Cisco Unified Communications Manager information for Release 6.1(4a)SU2.
10/8/09
Added Cisco Unified Communications Manager information for Release 7.0(2a)SU2. Created new section for Cisco Unified Expert Advisor.
9/23/09
Added Cisco Unified Communications Manager information for Release 6.1(4a) and Release 7.1(3). Revised Cisco Unified Communications Manager information for Release 5.1(3g). Inserted information about Cisco Emergency Responder Version 7.1(1). Created new section for Cisco Unified Communications Manager Assistant. Created new section for Cisco Unified Communications Manager Express and provided link to its information in the Cisco Unified Communications Compatibility Tool. Created new section for the Cisco Unified IP Phone 6900 Series and provided link to those models' information in the Cisco Unified Communications Compatibility Tool.
9/9/09
Added Cisco Unified Communications Manager information for Release 5.1(3g), Release 7.1(2b), and Release 7.1(2b)SU1.
8/26/09
Added Cisco Unified Communications Manager information for Release 6.1(4)SU1.
8/20/09
Added compatibility information about VG248 Analog Phone Gateway Release 1.3(2). Inserted compatibility information link for Cisco IOS Software. Revised information about Cisco IP Communicator Releases 7.0(1), 7.0(2), and 7.0(3) to that product's compatibility table.
7/21/09
Added Cisco Unified Communications Manager information for Release 7.1(2a)SU1. Added compatibility information for Cisco Unified MeetingPlace Release 6.0 MR5 to Table 57.
7/14/09
Revised footnote text about COP file in Table 16. Revised compatibility information about Cisco Unified IP Phone Firmware Release 8.5(2) in Cisco Unified IP Phone 7900 Series section.
7/10/09
Added Notes about Engineering Specials (ESs), Service Updates (SUs), and Windows Service Release (SR) Upgrades. Added Cisco Unified Enterprise Attendant Console to Compatible Platforms, Tools, and Products. Added Cisco Unified Communications Manager Release 4.1 compatibility withCisco Unified IP Phone 7912G (End of sale May 12, 2006) firmware. Revised compatibility information link for Cisco Unity Express.
6/16/09
Revised compatibility information links for Cisco Unified Contact Center Enterprise and Cisco Unified Customer Voice Portal.
6/15/09
Added Cisco Unified Communications Manager information for Release 6.1(4), Release 7.0(2a)SU1, and Release 7.1(2a). Added details of Cisco Unified Communications Manager Releases 5.1(3x) in Table 24. Created new section for Cisco Aironet 1200 Series wireless access points (APs) and provided link to their information in the Cisco Unified Communications Compatibility Tool. Revised links for Cisco Unified Contact Center Express, Cisco Unified Mobile Communicator, and Cisco Unified Mobility Advantage compatibility information.
6/6/09
Revised information about upgrading from Cisco Unified Communications Manager Release 7.0(2x) to 7.1(2) in Table 16. Replaced Cisco Unified Mobile Communicator and Cisco Unified Mobility Advantage compatibility tables in this matrix with cross-references to the shared compatibility matrix for those products. Replaced compatibility tables for Cisco Unified Contact Center Enterprise, Cisco Unified Contact Center Express, Cisco Unified Customer Voice Portal, Cisco Unified Intelligent Contact Management Enterprise, Cisco Unified Intelligent Contact Management Hosted, and Cisco Unified IP Interactive Voice Response with links to those products' information in the Cisco Unified Communications Compatibility Tool.
5/29/09
Revised information about upgrading from Cisco Unified Communications Manager Release 5.1(3x) to 7.1(2) in Table 16. Revised information on Cisco Unified IP Conference Station 7936G Firmware Version 3.3(10) - SCCP. Replaced Cisco Unified Personal Communicator compatibility table in this matrix with cross-reference to compatibility matrix for that product. Revised Table 72 to add Data Migration Assistant (DMA) Release 7.1(2).
5/21/09
Revised information for Cisco Unified MeetingPlace Releases 6.0 and 7.0 in Table 57.
5/13/09
Added Cisco Unified Communications Manager information for Release 7.1(2). Revised compatibility information for Cisco ATA Release 3.2(3) in Table 41. Inserted revised information about Cisco Emergency Responder Versions 7.0(1) and 7.0(3). Inserted corrected compatibility information for Cisco IP Videoconferencing 3540 System and revised URL in Table 47. Inserted Cisco Unified Express (CUE) compatibility information in Table 58. Revised information for several releases of Cisco Unified MeetingPlace in Table 57 and Cisco Unified MeetingPlace Express in Table 63. Revised compatibility information for Cisco Unified Mobility Advantage. Inserted Cisco Unified SIP Proxy compatibility information in Table 67. Revised compatibility information for Cisco Unified Videoconferencing 3515 in Table 68 and Cisco Unified Videoconferencing 3545 in Table 69.
4/29/09
Added Cisco Unified Communications Manager Releases 6.1(2)SU1 and 6.1(2)SU1a to upgrade paths in Table 18.
4/10/09
Added Cisco Unified Communications Manager information for Release 5.1(3f).
4/9/09
Added Cisco Unified Communications Manager information for Release 7.0(2a).
4/7/09
Added Cisco Unified Communications Manager information for Release 6.1(3b)SU1.
3/19/09
Added Cisco Unified Communications Manager information for Release 6.1(3b).
3/17/09
Added Cisco Unified Communications Manager information for Release 7.0(1)SU1a and 7.0(1)SU1. Revised upgrade information for Cisco Unified Communications Manager Release 6.1(3) in Table 21.
3/11/09
Divided table "Supported Cisco Unified Communications Manager Upgrades for Release 6.x" into Table 21 and Table 23, adding and revising information about interim releases to both tables. Changed format of Release Dates in Supported Cisco Unified Communications Manager Upgrades tables. Replaced Cisco Unified Contact Center Express compatibility table in this matrix with cross-reference to the compatibility matrix for that product. Added Cisco Unity Express 7.0.x compatibility information. Revised URL in Cisco Voice Gateways section.
2/11/09
Added Cisco Unified Communications Manager Release 6.1(3a) information. Added Cisco Emergency Responder 2.0(4) compatibility information. Revised section on Cisco Security Agent for Unified Communications Manager to reflect its EoL status. Added section on Cisco JTAPI Service Provider compatibility. Revised product information links in Server Platforms section.
1/27/09
Revised Cisco Unified Communications Manager Release 6.1(3) upgrade information. Corrected product name in Table 69.
1/17/09
Added Cisco Unified Communications Manager upgrade detail. Added Cisco ATA 186 and ATA 188 compatibility with Cisco Unified Communications Manager Release 7.x in Table 41. Revised Cisco Unified IP Phone 7931G 8.4(2) firmware information. Revised Cisco Unified Mobility compatibility information in Table 64.
1/14/09
Added Cisco Unified Communications Manager Release 7.0(2) and 5.1(3e) information. Added Cisco Unified Communications Manager Release 6.0 and 6.1 compatibility with DPA Series Voice Messaging Gateways in Table 43. Added Cisco Unified Contact Center Express Releases 7.1(x), 7.2(x), and 7.5(1) to table. Added Griffin iMic as a supported audio device in Compatible Operating System on CD for New Server Installs. Added Cisco Unified Business Attendant Console and Cisco Unified Department Attendant Console to Compatible Platforms, Tools, and Products.
12/14/08
Added Cisco Unified Communications Manager Release 6.1(3) information. Added Cisco Unified Wireless IP Phone 7925. Deleted Release 6.0(1) to 6.1(2) upgrade from Table 18. Corrected Table 18 with supported Cisco Unified Communications Manager releases. Revised SRST table to show compatibility with Cisco Unified Communications Manager Release 7.0. Added OS levels to Table 39: 2003.1.3a, 2003.1.3b, 2003.1.4 and 2003.1.4a. Inserted Release 6.0 information forCisco Unified Wireless IP Phone 7920 (End of sale June 14, 2007). Replaced table "Cisco Unified Presence Compatibility with Cisco Unified CM Release 5.x Through Release 6.x" with Cisco Unified Presence Compatibility Information URL.
09/17/08
Updated the Cisco Unified Operations Manager (CUOM) compatibility table. Added link to Cisco Unified Communications Compatibility Tool.
09/08/08
Added Cisco Unified Communications Manager Release 7.0(1) information and 8.4(1) firmware information.
07/30/08
Updated URL information for various products.
07/11/08
Updated BARS compatibility information.
07/03/08
Updated the BARS compatibility information.
06/23/08
Removed information about Cisco Customer Response Solutions (CRS) and added a link to the Cisco Customer Response Solutions (CRS) Software and Hardware Compatibility Guide. Updated Cisco Unified MeetingPlace Express compatibility information. Added Cisco Unified Communications Manager Release 6.0(1b) and 6.1(1b) support information. Updated Cisco Unified IP Phone 7931 information—not supported in releases prior to Cisco Unified Communications Manager Release 6.0(1).
06/20/08
Updated the Backup and Restore System (BARS) compatibility information.
02/21/08
Updated DPA 7610 and DPA 7630 information for Cisco Unified Communications Manager Release 5.0(x) and 5.1(x). Updated Cisco Emergency Response information. Updated Cisco Unified Communications Manager upgrade information. Added Cisco Unified IP Phone 7900 series information.
01/16/08
Updated Cisco Unity Express compatibility information and added Cisco Unified Communications Manager Release 5.1(3a) support information.
1/08/08
Added Cisco Unified Communications Manager Release 6.1(1a) support information.
12/10/07
Updated Cisco Unified IP Phone 7931 information—not supported in Cisco Unified Communications Manager Release 5.1(3a), and updated Unified CM upgrade path for Cisco Unified Communications Manager Release 6.0(1a).
11/10/07
Updated Cisco Unified Communications Manager Release 5.1(3a) information to reflect inability to upgrade to Cisco Unified Communications Manager Release 6.0(1) or Release 6.0(1a).
11/01/07
Added Cisco Unified Communications Manager Release 5.1(3a) support information and added updated support information for Extended Services (Auto Attendant).
07/23/07
Added Cisco Unified Communications Manager Release 6.0(1) support information.
07/18/07
Added Windows OS 2000.4.5 and Windows OS 2003.1.2 support information.
06/27/07
Added Cisco Unified Communications Manager Release 5.1(1) and 5.1(2) support information.
04/19/07
Added Cisco Unified Communications Manager Release 4.3(1) support information.
03/13/07
Added Cisco Unified Communications Manager Release 4.2(3) support for 7914 expansion module.
03/09/07
Added OS 2000.4.4a compatibility.
12/20/06
Added Cisco Unified Communications Manager Release 5.1(1) Compatibility link.
9/29/06
Added Cisco Unified Communications Manager Release 5.0(4a) Compatibility link.
9/28/06
Updated OS and Cisco Unity Express versions.
8/31/06
Added Cisco Unified Communications Manager Release 4.2(3) support information.
6/26/06
Updated CSA and BARS versions.
6/19/06
Added links to Cisco Unity and Cisco Unity Connection.
5/8/06
Added Important Note section.
4/4/06
Updated Cisco Unified Mobility Manager.
2/13/06
Added Cisco Unified Communications Manager Release 5.0(1).
Compatibility Information Not Included
This document does not include compatibility information for all Cisco Unified Communications Manager software releases. For information about a particular release, see the release notes at this URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_release_notes_list.html
Codes That Are Used in the Tables in This Document
Table 3 defines the compatibility codes used in the compatibility tables in this document:
Supported Cisco Unified Communications Manager Upgrades
For information about supported upgrade paths for Cisco Unified Communications Manager, see the following tables:
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Table 23•
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Find specific upgrade information for each release at this URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_installation_guides_list.html
See the "Data Migration Assistant" section for upgrades that require the use of the Data Migration Assistant (DMA).
Notes about Engineering Specials (ESs), Service Updates (SUs), and Windows Service Release (SR) Upgrades
If you run a Linux or Windows Engineering Special (ES), a Service Update (SU), or a Windows Service Release (SR) for any version listed in the "Direct upgrade" tables in the following Supported Cisco Unified Communications Manager Upgrades, you can also upgrade to the target version for that section.
If you install an ES, it may contain fixes that are not included in newer Cisco Unified Communications Manager releases. For example, a fix in the latest 6.1(3)es, 6.1(3.32xx-x), may not be included in 6.1(4x) because the fix was not available prior to the release of 6.1(4x). In this example, a later ES on the 6.1(4x) branch may be required to retain the same fixes.
Table 4 Export Restricted Supported Cisco Unified Communications Manager Upgrades for Release 8.6(2a) through 8.5(1)SU2
8.6.2.20000-2
8.6.2.10000-30
8.6.1.20000-1
8.5.1.13900-5
8.5.1.12900-7
Active
October 10 2011
September 15 2011
June 23 2011
October 11 2011
June 29 2011
Standard Support
Direct upgrade:
8.6(2), 8.6(1a), 8.6(1), 8.5(1), 8.5(1)SU3, 8.5(1)SU2, 8.5(1)SU1, 8.0(3a)SU3, 8.0(3a)SU2, 8.0(3a)SU1, 8.0(3a), 8.0(3), 8.0(2c)SU1, 8.0(2c), 8.0(2b), 8.0(2a), 8.0(2), 8.0(1), 7.1(5b)SU4(restricted), 7.1(5b)SU3(restricted), 7.1(5b)SU2(restricted), 7.1(5b)(restricted), 7.1(5a)(restricted), 7.1(5)SU1a(restricted), 7.1(5)SU1(restricted), 7.1(5)(restricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4)
Direct upgrade:
8.6(1a), 8.6(1), 8.5(1), 8.5(1)SU3, 8.5(1)SU2, 8.5(1)SU1, 8.0(3a)SU3, 8.0(3a)SU2, 8.0(3a)SU1, 8.0(3a), 8.0(3), 8.0(2c)SU1, 8.0(2c), 8.0(2b), 8.0(2a), 8.0(2), 8.0(1), 7.1(5b)SU4(restricted), 7.1(5b)SU3(restricted), 7.1(5b)SU2(restricted), 7.1(5b)(restricted), 7.1(5a)(restricted), 7.1(5)SU1a(restricted), 7.1(5)SU1(restricted), 7.1(5)(restricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4)
Direct upgrade:
8.6(1), 8.5(1), 8.5(1)SU3, 8.5(1)SU2, 8.5(1)SU1, 8.0(3a)SU3, 8.0(3a)SU2, 8.0(3a)SU1, 8.0(3a), 8.0(3), 8.0(2c)SU1, 8.0(2c), 8.0(2b), 8.0(2a), 8.0(2), 8.0(1), 7.1(5b)SU4(restricted), 7.1(5b)SU3(restricted), 7.1(5b)SU2(restricted), 7.1(5b)(restricted), 7.1(5a)(restricted), 7.1(5)SU1a(restricted), 7.1(5)SU1(restricted), 7.1(5)(restricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4)
Direct upgrade:
8.5(1)SU2, 8.5(1)SU1, 8.5(1), 8.0(3a)SU3, 8.0(3a)SU2, 8.0(3a)SU1, 8.0(3a), 8.0(3), 8.0(2c)SU1, 8.0(2c), 8.0(2b), 8.0(2a), 8.0(2), 8.0(1), 7.1(5b)SU4(restricted), 7.1(5b)SU3(restricted), 7.1(5b)SU2(restricted), 7.1(5b)(restricted), 7.1(5a)(restricted), 7.1(5)SU1a(restricted), 7.1(5)SU1(restricted), 7.1(5)(restricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4)
Direct upgrade:
8.5(1)SU1, 8.5(1), 8.0(3a)SU3, 8.0(3a)SU2, 8.0(3a)SU1, 8.0(3a), 8.0(3), 8.0(2c)SU1, 8.0(2c), 8.0(2b), 8.0(2a), 8.0(2), 8.0(1), 7.1(5b)SU4(restricted), 7.1(5b)SU3(restricted), 7.1(5b)SU2(restricted), 7.1(5b)(restricted), 7.1(5a)(restricted), 7.1(5)SU1a(restricted), 7.1(5)SU1(restricted), 7.1(5)(restricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4)
Direct upgrade using DMA:
none
Note
Table 5 Export Restricted Supported Cisco Unified Communications Manager Upgrades for Release 8.5(1)SU1 through 8.5(1)
8.5.1.11900-21
8.5.1.10000-26
Feb 9 2011
Nov 15 2010
Standard Support
Direct upgrade:
8.5(1), 8.0(3a)SU3, 8.0(3a)SU2, 8.0(3a)SU1, 8.0(3a), 8.0(3), 8.0(2c)SU1, 8.0(2c), 8.0(2b), 8.0(2a), 8.0(2), 8.0(1), 7.1(5b)SU3(restricted), 7.1(5b)SU2(restricted), 7.1(5b)(restricted), 7.1(5a)(restricted), 7.1(5)SU1a(restricted), 7.1(5)SU1(restricted), 7.1(5)(restricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4)
Direct upgrade:
8.0(3a)SU3, 8.0(3a)SU2, 8.0(3a)SU1, 8.0(3a), 8.0(3), 8.0(2c)SU1, 8.0(2c), 8.0(2b), 8.0(2a), 8.0(2), 8.0(1),
7.1(5b)SU3(restricted), 7.1(5b)SU2(restricted), 7.1(5b)(restricted), 7.1(5a)(restricted), 7.1(5)SU1a(restricted), 7.1(5)SU1(restricted), 7.1(5)(restricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4)Direct upgrade using DMA:
none
Note
Table 6 Export Unrestricted Supported Cisco Unified Communications Manager Upgrades for Release 8.6(2a) through 8.5(1)SU2
8.6.2.20000-2
8.6.2.10000-30
8.6.1.20000-1
8.5.1.13900-5
8.5.1.12900-7
October 10 2011
September 15 2011
June 23 2011
October 11 2011
June 29 2011
Standard Support
Direct upgrade:
8.6(2), 8.6(1a), 8.6(1), 8.5(1), 8.5(1)SU3, 8.5(1)SU2, 8.5(1)SU1, 8.0(3a)SU3, 8.0(3a)SU2, 8.0(3a)SU1, 8.0(3a), 8.0(3), 8.0(2c)SU1, 8.0(2c), 8.0(2b), 8.0(2a), 8.0(2), 8.0(1), 7.1(5b)SU4(restricted), 7.1(5b)SU3(restricted), 7.1(5b)SU2(restricted), 7.1(5b)(restricted), 7.1(5a)(restricted), 7.1(5)SU1a(restricted), 7.1(5)SU1(restricted), 7.1(5)(restricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4)
Direct upgrade:
8.6(1a), 8.6(1), 8.5(1), 8.5.(1)SU3, 8.5(1)SU2, 8.5(1)SU1, 8.0(3a)SU3, 8.0(3a)SU2, 8.0(3a)SU1, 8.0(3a), 8.0(3), 8.0(2c)SU1, 8.0(2c), 8.0(2b), 8.0(2a), 8.0(2), 8.0(1), 7.1(5b)SU4(restricted), 7.1(5b)SU3(restricted), 7.1(5b)SU2(restricted), 7.1(5b)(restricted), 7.1(5a)(restricted), 7.1(5)SU1a(restricted), 7.1(5)SU1(restricted), 7.1(5)(restricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4)
Direct upgrade:
8.6(1), 8.5(1), 8.5(1)SU3, 8.5(1)SU2, 8.5(1)SU1, 8.0(3a)SU3, 8.0(3a)SU2, 8.0(3a)SU1, 8.0(3a), 8.0(3), 8.0(2c)SU1, 8.0(2c), 8.0(2b), 8.0(2a), 8.0(2), 8.0(1), 7.1(5b)SU4(restricted), 7.1(5b)SU3(restricted), 7.1(5b)SU2(restricted), 7.1(5b)(restricted), 7.1(5a)(restricted), 7.1(5)SU1a(restricted), 7.1(5)SU1(restricted), 7.1(5)(restricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4)
Direct upgrade:
8.5(1)SU2, 8.5(1)SU1, 8.5(1), 8.0(3a)SU3, 8.0(3a)SU2, 8.0(3a)SU1, 8.0(3a), 8.0(3), 8.0(2c)SU1, 8.0(2c), 8.0(2b), 8.0(2a), 8.0(2), 8.0(1), 7.1(5b)SU4(restricted), 7.1(5b)SU3(restricted), 7.1(5b)SU2(restricted), 7.1(5b)(restricted), 7.1(5a)(restricted), 7.1(5)SU1a(restricted), 7.1(5)SU1(restricted), 7.1(5)(restricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4)
Direct upgrade:
8.5(1)SU1, 8.5(1), 8.0(3a)SU3, 8.0(3a)SU2, 8.0(3a)SU1, 8.0(3a), 8.0(3), 8.0(2c)SU1, 8.0(2c), 8.0(2b), 8.0(2a), 8.0(2), 8.0(1), 7.1(5b)SU4(restricted), 7.1(5b)SU3(restricted), 7.1(5b)SU2(restricted), 7.1(5b)(restricted), 7.1(5a)(restricted), 7.1(5)SU1a(restricted), 7.1(5)SU1(restricted), 7.1(5)(restricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4)
Direct upgrade using DMA:
none
Note
1 You must install COP File ciscocm.allow_upgrades_to_unrestricted.cop.sgn before you upgrade from any of the releases listed in this column [excluding Releases 4.1(3), 4.2(3), 4.3(2), 7.1(4), 7.1(5), and 7.1(5a)] to the export unrestricted Release 8.6(2a), 8.6(2), or 8.6(1a).
Table 7 Export Unrestricted Supported Cisco Unified Communications Manager Upgrades for Release 8.5(1)SU1 through 8.5(1)
8.5.1.11900-21
8.5.1.10000-26
Feb 9 2011
Nov 15 2010
Standard Support
Direct upgrade:
8.5(1), 8.0(3a)SU3, 8.0(3a)SU2, 8.0(3a)SU1, 8.0(3a), 8.0(3), 8.0(2c)SU1, 8.0(2c), 8.0(2b), 8.0(2a), 8.0(2), 8.0(1),
7.1(5b)SU3(restricted or unrestricted), 7.1(5b)SU2(restricted or unrestricted), 7.1(5b)(restricted or unrestricted), 7.1(5a)(restricted or unrestricted), 7.1(5)SU1a(restricted or unrestricted), 7.1(5)SU1(restricted or unrestricted), 7.1(5)(restricted or unrestricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4)Direct upgrade:
8.0(3a)SU3, 8.0(3a)SU2, 8.0(3a)SU1, 8.0(3a), 8.0(3), 8.0(2c)SU1, 8.0(2c), 8.0(2b), 8.0(2a), 8.0(2), 8.0(1),
7.1(5b)SU3(restricted or unrestricted), 7.1(5b)SU2(restricted or unrestricted), 7.1(5b)(restricted or unrestricted), 7.1(5a)(restricted or unrestricted), 7.1(5)SU1a(restricted or unrestricted), 7.1(5)SU1(restricted or unrestricted), 7.1(5)(restricted or unrestricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4)Direct upgrade using DMA:
none
Note
1 You must install COP File ciscocm.allow_upgrades_to_unrestricted.cop.sgn before you upgrade from any of the releases listed in this column [excluding Releases 4.1(3), 4.2(3), 4.3(2), 7.1(4), 7.1(5), and 7.1(5a)] to the export unrestricted Release 8.5(1).
Table 8 Supported Cisco Unified Communications Manager Upgrades for Release 8.0(3)
8.0.3.23900-5
8.0.3.22900-5
8.0.3.21900-8
8.0.3.20000-2
8.0.3.10000-8
Direct upgrade:
8.0(3a)SU2, 8.0(3a)SU1, 8.0(3a), 8.0(3), 8.0(2c)SU1, 8.0(2c), 8.0(2b), 8.0(2a), 8.0(2), 8.0(1), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 7.1(2b)SU1, 7.1(2b), 7.1(2a)SU1, 7.1(2a), 7.1(2), 7.0(2a)SU3, 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 7.0(1)SU1a, 7.0(1)SU1, 7.0(1), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 6.1(2)SU1a, 6.1(2)SU1, 6.1(2)
Direct upgrade:
8.0(3a)SU1, 8.0(3a), 8.0(3), 8.0(2c)SU1, 8.0(2c), 8.0(2b), 8.0(2a), 8.0(2), 8.0(1), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 7.1(2b)SU1, 7.1(2b), 7.1(2a)SU1, 7.1(2a), 7.1(2), 7.0(2a)SU3, 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 7.0(1)SU1a, 7.0(1)SU1, 7.0(1), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 6.1(2)SU1a, 6.1(2)SU1, 6.1(2)
Direct upgrade:
8.0(3a), 8.0(3), 8.0(2c)SU1, 8.0(2c), 8.0(2b), 8.0(2a), 8.0(2), 8.0(1), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 7.1(2b)SU1, 7.1(2b), 7.1(2a)SU1, 7.1(2a), 7.1(2), 7.0(2a)SU3, 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 7.0(1)SU1a, 7.0(1)SU1, 7.0(1), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 6.1(2)SU1a, 6.1(2)SU1, 6.1(2)
Direct upgrade:
8.0(3), 8.0(2c)SU1, 8.0(2c), 8.0(2b), 8.0(2a), 8.0(2), 8.0(1), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 7.1(2b)SU1, 7.1(2b), 7.1(2a)SU1, 7.1(2a), 7.1(2), 7.0(2a)SU3, 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 7.0(1)SU1a, 7.0(1)SU1, 7.0(1), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 6.1(2)SU1a, 6.1(2)SU1, 6.1(2)
Direct upgrade:
8.0(2c)SU1, 8.0(2c), 8.0(2b), 8.0(2a), 8.0(2), 8.0(1), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 7.1(2b)SU1, 7.1(2b), 7.1(2a)SU1, 7.1(2a), 7.1(2), 7.0(2a)SU3, 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 7.0(1)SU1a, 7.0(1)SU1, 7.0(1), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 6.1(2)SU1a, 6.1(2)SU1, 6.1(2)
Direct upgrade using DMA:
none
Direct upgrade using DMA:
none
Direct upgrade using DMA:
none
Direct upgrade using DMA:
none
Direct upgrade using DMA:
none
Note
Table 9 Supported Cisco Unified Communications Manager Upgrades for Release 8.0(1) through 8.0(2c)
8.0.2.41900-3
8.0.2.40000-1
8.0.1.10000-40
Direct upgrade:
8.0(2c), 8.0(2b), 8.0(2a), 8.0(2), 8.0(1), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 7.1(2b)SU1, 7.1(2b), 7.1(2a)SU1, 7.1(2a), 7.1(2), 7.0(2a)SU3, 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 7.0(1)SU1a, 7.0(1)SU1, 7.0(1), 6.1(5)SU3. 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 6.1(2)SU1a, 6.1(2)SU1, 6.1(2)
Direct upgrade:
8.0(2b), 8.0(2a), 8.0(2), 8.0(1), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 7.1(2b)SU1, 7.1(2b), 7.1(2a)SU1, 7.1(2a), 7.1(2), 7.0(2a)SU3, 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 7.0(1)SU1a, 7.0(1)SU1, 7.0(1), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 6.1(2)SU1a, 6.1(2)SU1, 6.1(2)
Direct upgrade:
7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 7.1(2b)SU1, 7.1(2b), 7.1(2a)SU1, 7.1(2a), 7.1(2), 7.0(2a)SU3, 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 7.0(1)SU1a, 7.0(1)SU1, 7.0(1), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 6.1(2)SU1a, 6.1(2)SU1, 6.1(2)
Direct upgrade using DMA:
none
Direct upgrade using DMA:
none
Direct upgrade using DMA:
none
Note
Table 10 Export Restricted Supported Cisco Unified Communications Manager Upgrades for Release 7.1(5b) through 7.1(5x)
7.1.5.33900-10
7.1.5.32900-2
7.1.5.31900-3
7.1.5.30000-1
Standard Support
Direct upgrade:
7.1(5b)SU3(restricted),
7.1(5b)SU2(restricted), 7.1(5b)(restricted), 7.1(5a)(restricted), 7.1(5)SU1a(restricted), 7.1(5)SU1(restricted), 7.1(5)(restricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 7.1(2b)SU1, 7.1(2b), 7.1(2a) SU1, 7.1(2a), 7.1(2), 7.0(2a)SU3, 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 5.1(3g), 5.1(3f), 5.1(3e)1 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3)Direct upgrade:
7.1(5b)SU2(restricted), 7.1(5b)(restricted), 7.1(5a)(restricted), 7.1(5)SU1a(restricted), 7.1(5)SU1(restricted), 7.1(5)(restricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 7.1(2b)SU1, 7.1(2b), 7.1(2a) SU1, 7.1(2a), 7.1(2), 7.0(2a)SU3, 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 5.1(3g), 5.1(3f), 5.1(3e)1 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3)
Direct upgrade:
7.1(5b)(restricted), 7.1(5a)(restricted), 7.1(5)SU1a(restricted), 7.1(5)SU1(restricted), 7.1(5)(restricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 7.1(2b)SU1, 7.1(2b), 7.1(2a) SU1, 7.1(2a), 7.1(2), 7.0(2a)SU3, 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 5.1(3g), 5.1(3f), 5.1(3e)1 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3)
Direct upgrade:
7.1(5a)(restricted), 7.1(5)SU1a(restricted), 7.1(5)SU1(restricted), 7.1(5)(restricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 7.1(2b)SU1, 7.1(2b), 7.1(2a) SU1, 7.1(2a), 7.1(2), 7.0(2a)SU3, 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 5.1(3g), 5.1(3f), 5.1(3e)1 , 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3)
Direct upgrade using DMA:
none
Direct upgrade using DMA:
none
Direct upgrade using DMA:
none
Direct upgrade using DMA:
4.3(2), 4.2(3), 4.1(3)
Note
1 You must install COP File ciscocm.513e_upgrade.cop.sgn before you perform this upgrade. For more information click here to refer to the Cisco Unified Communications Operating System Administration Guide.
Table 11 Export Restricted Supported Cisco Unified Communications Manager Upgrades for Release 7.1(5)SU1 through 7.1(5a)
7.1.5.20000-6
7.1.5.11901-1
7.1.5.11900-6
Standard Support
Direct upgrade:
7.1(5)SU1a(restricted), 7.1(5)SU1(restricted), 7.1(5)(restricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 7.1(2b)SU1, 7.1(2b), 7.1(2a) SU1, 7.1(2a), 7.1(2), 7.0(2a)SU3, 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 5.1(3g), 5.1(3f), 5.1(3e)1 , 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3)
Direct upgrade:
7.1(5)SU1(restricted), 7.1(5)(restricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 7.1(2b)SU1, 7.1(2b), 7.1(2a) SU1, 7.1(2a), 7.1(2), 7.0(2a)SU3, 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3)
Direct upgrade:
7.1(5)(restricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 7.1(2b)SU1, 7.1(2b), 7.1(2a) SU1, 7.1(2a), 7.1(2), 7.0(2a)SU3, 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3)
Direct upgrade using DMA:
4.3(2), 4.2(3), 4.1(3)
Direct upgrade using DMA:
none
Direct upgrade using DMA:
none
Note
1 You must install COP File ciscocm.513e_upgrade.cop.sgn before you perform this upgrade. For more information click here to refer to the Cisco Unified Communications Operating System Administration Guide.
Table 12 Export Restricted Supported Cisco Unified Communications Manager Upgrades for Release 7.1(5)
7.1.5.10000-12
Standard Support
Direct upgrade:
7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 7.1(2b)SU1, 7.1(2b), 7.1(2a) SU1, 7.1(2a), 7.1(2), 7.0(2a)SU3, 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 5.1(3g), 5.1(3f), 5.1(3e)1, 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3)
Direct upgrade using DMA:
4.3(2), 4.2(3), 4.1(3)
Note
Table 13 Export Unrestricted Supported Cisco Unified Communications Manager Upgrades for Release 7.1(5b) through 7.1(5x)
7.1.5.33900-9
7.1.5.32900-2
7.1.5.31900-3
7.1.5.30000-1
Standard Support
Direct upgrade:
7.1(5b)SU3(restricted or unrestricted),
7.1(5b)SU2(restricted or unrestricted), 7.1(5b)(restricted or unrestricted), 7.1(5a)(restricted or unrestricted), 7.1(5)SU1a(restricted or unrestricted), 7.1(5)SU1(restricted or unrestricted), 7.1(5)(restricted or unrestricted), 7.1(4), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 7.1(2b)SU1, 7.1(2b), 7.1(2a) SU1, 7.1(2a), 7.1(2), 7.0(2a)SU3, 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 5.1(3g), 5.1(3f), 5.1(3e), 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3)Direct upgrade:
7.1(5b)SU2(restricted or unrestricted), 7.1(5b)(restricted or unrestricted), 7.1(5a)(restricted or unrestricted), 7.1(5)SU1a(restricted or unrestricted), 7.1(5)SU1(restricted or unrestricted), 7.1(5)(restricted or unrestricted), 7.1(4), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 7.1(2b)SU1, 7.1(2b), 7.1(2a) SU1, 7.1(2a), 7.1(2), 7.0(2a)SU3, 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 5.1(3g), 5.1(3f), 5.1(3e), 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3)
Direct upgrade:
7.1(5b)(restricted or unrestricted), 7.1(5a)(restricted or unrestricted), 7.1(5)SU1a(restricted or unrestricted), 7.1(5)SU1(restricted or unrestricted), 7.1(5)(restricted or unrestricted), 7.1(4), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 7.1(2b)SU1, 7.1(2b), 7.1(2a) SU1, 7.1(2a), 7.1(2), 7.0(2a)SU3, 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 5.1(3g), 5.1(3f), 5.1(3e), 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3)
Direct upgrade:
7.1(5a)(restricted or unrestricted), 7.1(5)SU1a(restricted or unrestricted), 7.1(5)SU1(restricted or unrestricted), 7.1(5)(restricted or unrestricted), 7.1(4), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 7.1(2b)SU1, 7.1(2b), 7.1(2a) SU1, 7.1(2a), 7.1(2), 7.0(2a)SU3, 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 5.1(3g), 5.1(3f), 5.1(3e), 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3)
Direct upgrade using DMA:
none
Direct upgrade using DMA:
none
Direct upgrade using DMA:
none
Direct upgrade using DMA:
4.3(2), 4.2(3), 4.1(3)
Note
1 You must install COP File ciscocm.allow_upgrades_to_unrestricted.cop.sgn before you upgrade from any of the releases listed in this column [excluding Releases 4.1(3), 4.2(3), 4.3(2), 7.1(4), 7.1(5), and 7.1(5a)] to the export unrestricted Release 7.1(5b).
Table 14 Export Unrestricted Supported Cisco Unified Communications Manager Upgrades for Release 7.1(5)SU1 through 7.1(5a)
7.1.5.20000-6
7.1.5.11901-1
7.1.5.11900-6
Standard Support
Direct upgrade:
7.1(5)SU1a(restricted or unrestricted), 7.1(5)SU1(restricted or unrestricted), 7.1(5)(restricted or unrestricted), 7.1(4), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 7.1(2b)SU1, 7.1(2b), 7.1(2a) SU1, 7.1(2a), 7.1(2), 7.0(2a)SU3, 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 5.1(3g), 5.1(3f), 5.1(3e), 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3)
Direct upgrade:
7.1(5)SU1(restricted or unrestricted), 7.1(5)(restricted or unrestricted), 7.1(4), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 7.1(2b)SU1, 7.1(2b), 7.1(2a) SU1, 7.1(2a), 7.1(2), 7.0(2a)SU3, 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3)
Direct upgrade:
7.1(5)(restricted or unrestricted), 7.1(4), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 7.1(2b)SU1, 7.1(2b), 7.1(2a) SU1, 7.1(2a), 7.1(2), 7.0(2a)SU3, 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3)
Direct upgrade using DMA:
4.3(2), 4.2(3), 4.1(3)
Direct upgrade using DMA:
none
Direct upgrade using DMA:
none
Note
1 You must install COP File ciscocm.allow_upgrades_to_unrestricted.cop.sgn before you upgrade from any of the releases listed in this column [excluding Releases 4.1(3), 4.2(3), 4.3(2), 7.1(4), and 7.1(5)] to the export unrestricted Release 7.1(5a).
Table 15 Export Unrestricted Supported Cisco Unified Communications Manager Upgrades for Release 7.1(4x) through 7.1(5)
7.1.5.10000-12
7.1.4.10000-4
Standard Support
Direct upgrade:
7.1(4), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 7.1(2b)SU1, 7.1(2b), 7.1(2a) SU1, 7.1(2a), 7.1(2), 7.0(2a)SU3, 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 5.1(3g), 5.1(3f), 5.1(3e), 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3)
Direct upgrade:
none
Direct upgrade using DMA:
4.3(2), 4.2(3), 4.1(3)
Direct upgrade using DMA:
none
Note
1 You must install COP File ciscocm.allow_upgrades_to_unrestricted.cop.sgn before you upgrade from any of the releases listed in this column [excluding Releases 4.1(3), 4.2(3), 4.3(2), and 7.1(4)] to the export unrestricted Release 7.1(5).
2 This release is for the Russian market only.
Table 16 Supported Cisco Unified Communications Manager Upgrades for Release 7.1(3x)
7.1.3.32900-4
7.1.3.31900-1
7.1.3.30000-1
7.1.3.21901-1
7.1.3.21900-4
7.1.3.20000-2
7.1.3.10000-11
Standard Support
Direct upgrade:
7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 7.1(2b)SU1, 7.1(2b), 7.1(2a) SU1, 7.1(2a), 7.1(2), 7.0(2a)SU3, 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3)
Direct upgrade:
7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 7.1(2b)SU1, 7.1(2b), 7.1(2a) SU1, 7.1(2a), 7.1(2), 7.0(2a)SU3, 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3)
Direct upgrade:
7.1(3a), 7.1(3), 7.1(2b)SU1, 7.1(2b), 7.1(2a) SU1, 7.1(2a), 7.1(2), 7.0(2a)SU3, 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 5.1(3g), 5.1(3f), 5.1(3e)1, 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3)
Direct upgrade:
7.1(3a)SU1, 7.1(3a), 7.1(3), 7.1(2b)SU1, 7.1(2b), 7.1(2a) SU1, 7.1(2a), 7.1(2), 7.0(2a)SU3, 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3)
Direct upgrade:
7.1(3a), 7.1(3), 7.1(2b)SU1, 7.1(2b), 7.1(2a) SU1, 7.1(2a), 7.1(2), 7.0(2a)SU3, 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3)
Direct upgrade:
7.1(3), 7.1(2b)SU1, 7.1(2b), 7.1(2a) SU1, 7.1(2a), 7.1(2), 7.0(2a)SU3, 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 5.1(3g), 5.1(3f), 5.1(3e)1 , 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3)
Direct upgrade:
7.1(2b)SU1, 7.1(2b), 7.1(2a) SU1, 7.1(2a), 7.1(2), 7.0(2a)SU3, 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3)
Direct upgrade using DMA:
none
Direct upgrade using DMA:
none
Direct upgrade using DMA:
4.3(2), 4.2(3), 4.1(3)
Direct upgrade using DMA:
none
Direct upgrade using DMA:
none
Direct upgrade using DMA:
4.3(2), 4.2(3), 4.1(3)
Direct upgrade using DMA:
4.3(2), 4.2(3), 4.1(3)
Note
1 You must install COP File ciscocm.513e_upgrade.cop.sgn before you perform this upgrade. For more information click here to refer to the Cisco Unified Communications Operating System Administration Guide.
Table 17 Supported Cisco Unified Communications Manager Upgrades for Release 7.1(2x)
7.1.2.31900-1
7.1.2.30000-3
7.1.2.21900-5
7.1.2.20000-2
7.1.2.10000-16
Standard Support
Direct upgrade:
7.1(2b), 7.1(2a) SU1, 7.1(2a) SU1, 7.1(2a), 7.1(2), 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 7.0(1)SU1a, 7.0(1)SU1, 7.0(1), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 6.1(2)SU1a, 6.1(2)SU1, 6.1(2)
Direct upgrade:
7.1(2a), 7.1(2), 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 7.0(1)SU1a, 7.0(1)SU1, 7.0(1), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 6.1(2)SU1a, 6.1(2)SU1, 6.1(2), 5.1(3g), 5.1(3f), 5.1(3e)1, 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3)
Direct upgrade:
7.1(2a), 7.1(2), 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 7.0(1)SU1a, 7.0(1)SU1, 7.0(1), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 6.1(2)SU1a, 6.1(2)SU1, 6.1(2)
Direct upgrade:
7.1(2), 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 7.0(1)SU1a, 7.0(1)SU1, 7.0(1), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 6.1(2)SU1a, 6.1(2)SU1, 6.1(2), 5.1(3g), 5.1(3f), 5.1(3e)1, 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3)
Direct upgrade:
7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 7.0(1)SU1a, 7.0(1)SU1, 7.0(1), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 6.1(2)SU1a, 6.1(2)SU1, 6.1(2), 5.1(3g), 5.1(3f), 5.1(3e)1 , 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3)
Direct upgrade using DMA:
none
Direct upgrade using DMA:
4.3(2), 4.3(1), 4.2(3), 4.1(3)
Direct upgrade using DMA:
none
Direct upgrade using DMA:
4.3(2), 4.3(1), 4.2(3), 4.1(3)
Direct upgrade using DMA:
4.3(2), 4.3(1), 4.2(3), 4.1(3)
Note
1 You must install COP File ciscocm.513e_upgrade.cop.sgn before you perform this upgrade. For more information click here to refer to the Cisco Unified Communications Operating System Administration Guide.
Table 18 Supported Cisco Unified Communications Manager Upgrades for Release 7.0(x)
7.0.2.23900-4
7.0.2.22900-3
7.0.2.21900-10
7.0.2.20000-5
7.0.2.10000-18
7.0.1.11002-4
7.0.1.11001-8
Standard Support
Direct upgrade:
7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 7.0(1)SU1a, 7.0(1)SU1, 7.0(1), 6.1(2)SU1a, 6.1(2)SU1, 6.1(2), 6.1(1b), 6.1(1a), 6.1(1), 6.0(1b), 6.0(1a), 6.0.(1)
Direct upgrade:
7.0(2a)SU1, 7.0(2a), 7.0(2), 7.0(1)SU1a, 7.0(1)SU1, 7.0(1), 6.1(2)SU1a, 6.1(2)SU1, 6.1(2), 6.1(1b), 6.1(1a), 6.1(1), 6.0(1b), 6.0(1a), 6.0.(1)
Direct upgrade:
7.0(2a), 7.0(2), 7.0(1)SU1a, 7.0(1)SU1, 7.0(1), 6.1(2)SU1a, 6.1(2)SU1, 6.1(2), 6.1(1b), 6.1(1a), 6.1(1), 6.0(1b), 6.0(1a), 6.0.(1)
Direct upgrade:
7.0(2), 7.0(1)SU1a, 7.0(1)SU1, 7.0(1), 6.1(2)SU1a, 6.1(2)SU1, 6.1(2), 6.1(1b), 6.1(1a), 6.1(1), 6.0(1b), 6.0(1a), 6.0.(1), 5.1(3g), 5.1(3f), 5.1(3e), 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3)
Direct upgrade:
7.0(1)SU1a, 7.0(1)SU1, 7.0(1), 6.1(2)SU1a, 6.1(2)SU1, 6.1(2), 6.1(1b), 6.1(1a), 6.1(1), 6.0(1b), 6.0(1a), 6.0.(1), 5.1(3g), 5.1(3f), 5.1(3e), 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3)
Direct upgrade:
7.0(1)SU1, 7.0(1)
Direct upgrade:
7.0(1)
Direct upgrade using DMA:
none
Direct upgrade using DMA:
none
Direct upgrade using DMA:
none
Direct upgrade using DMA:
4.3(2), 4.3(1), 4.2(3), 4.1(3)
Direct upgrade using DMA:
4.3(2), 4.3(1), 4.2(3), 4.1(3)
Direct upgrade using DMA:
none
Direct upgrade using DMA:
none
Note
Table 19 Supported Cisco Unified Communications Manager Upgrades for Release 6.1(5x) through 7.0(1)
7.0.1.11000-2
6.1.5.13900-4
6.1.5.12900-7
6.1.5.11900-13
6.1.5.10000-10
Standard Support
Direct upgrade:
6.1(2)SU1a, 6.1(2)SU1, 6.1(2), 6.1(1b), 6.1(1a), 6.1(1), 6.0(1b), 6.0(1a), 6.0.(1), 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3)
Direct upgrade:
6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3)
Direct upgrade:
6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3)
Direct upgrade:
6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3)
Direct upgrade:
6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 5.1(3g), 5.1(3f), 5.1(3e), 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3)
Direct upgrade using DMA:
4.3(2), 4.3(1), 4.2(3), 4.1(3)
Direct upgrade using DMA:
none
Direct upgrade using DMA:
none
Direct upgrade using DMA:
none
Direct upgrade using DMA:
4.3(2), 4.2(3), 4.1(3)
Note
1 Cisco does not support using the "Upgrade during install" option with 5.1(3x) DVDs and the 6.1.5 tar.gz upgrade patch. See CSCte78503 for more details.
Table 20 Supported Cisco Unified Communications Manager Upgrades for Release 6.1(4x)
6.1.4.2190-3
6.1.4.2000-2
6.1.4.1190-3
6.1.4.1000-10
Standard Support
Direct upgrade:
6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 6.1(2)SU1a, 6.1(2)SU1, 6.1(2)
Direct upgrade:
6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 6.1(2)SU1a, 6.1(2)SU1, 6.1(2), 5.1(3g), 5.1(3f), 5.1(3e), 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3)
Direct upgrade:
6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 6.1(2)SU1a, 6.1(2)SU1, 6.1(2)
Direct upgrade:
6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 6.1(2)SU1a, 6.1(2)SU1, 6.1(2), 5.1(3g), 5.1(3f), 5.1(3e), 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3)
Direct upgrade using DMA:
none
Direct upgrade using DMA:
4.3(2), 4.2(3), 4.1(3)
Direct upgrade using DMA:
none
Direct upgrade using DMA:
4.3(2), 4.2(3), 4.1(3)
Note
Table 21 Supported Cisco Unified Communications Manager Upgrades for Release 6.1(3x)
6.1.3.3190-1
6.1.3.3000-1
6.1.3.2000-1
6.1.3.1000-16
Standard Support
Direct upgrade:
6.1(3b), 6.1(3a), 6.1(3)
Direct upgrade:
6.1(3a), 6.1(3), 6.1(2)SU1a, 6.1(2)SU1, 6.1(2), 6.1(1b), 6.1(1a), 6.1(1), 5.1(3g), 5.1(3f), 5.1(3e), 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3), 5.1(2b), 5.1(2a), 5.1(2)
Direct upgrade:
6.1(3), 6.1(2)SU1a, 6.1(2)SU1, 6.1(2), 6.1(1b), 6.1(1a), 6.1(1), 5.1(3g), 5.1(3f), 5.1(3e), 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3), 5.1(2b), 5.1(2a), 5.1(2)
Direct upgrade:
6.1(2)SU1a, 6.1(2)SU1, 6.1(2), 6.1(1b), 6.1(1a), 6.1(1), 5.1(3g), 5.1(3f), 5.1(3e), 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3), 5.1(2b), 5.1(2a), 5.1(2)
Direct upgrade using DMA:
none
Direct upgrade using DMA:
4.3(2), 4.2(3), 4.1(3)
Direct upgrade using DMA:
4.3(2), 4.2(3), 4.1(3)
Direct upgrade using DMA:
4.3(2), 4.2(3), 4.1(3)
Note
Table 22 Supported Cisco Unified Communications Manager Upgrades for Release 6.1(2x)
6.1.2.1002-1
6.1.2.1001-4
6.1.2.1000-13
Standard Support
Direct upgrade:
6.1(2)SU1, 6.1(2)
Direct upgrade:
6.1(2)
Direct upgrade:
6.1(1b), 6.1(1a), 6.1(1), 6.0(1b), 6.0(1a), 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3), 5.1(2b), 5.1(2a), 5.1(2)
Direct upgrade using DMA:
none
Direct upgrade using DMA:
none
Direct upgrade using DMA:
4.2(3), 4.1(3)
Note
Table 23 Supported Cisco Unified Communications Manager Upgrades for Releases 6.0(1x) through 6.1(1x)
6.1.1.3000-2
6.1.1.2000-3
6.1.1.1000-11
6.0.1.3000-7
6.0.1.2000-4
6.0.1.1000.037
Standard Support
Direct upgrade:
6.0(1b), 6.0(1a), 6.0(1), 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3), 5.1(2b), 5.1(2a), 5.1(2), 5.1(1c), 5.1(1b), 5.1(1)
Direct upgrade:
6.1(1), 6.0(1b), 6.0(1a), 6.0(1), 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3), 5.1(2b), 5.1(2a), 5.1(2), 5.1(1c), 5.1(1b), 5.1(1)
Direct upgrade:
6.0(1b), 6.0(1a), 6.0(1), 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3), 5.1(2b), 5.1(2a), 5.1(2), 5.1(1c), 5.1(1b), 5.1(1)
Direct upgrade:
5.1(2b), 5.1(2a), 5.1(2), 5.1(1c), 5.1(1b), 5.1(1), 5.0(4c), 5.0(4b), 5.0(4a), 5.0(4)
Direct upgrade:
6.0(1), 5.1(2b), 5.1(2a), 5.1(2), 5.1(1c), 5.1(1b), 5.1(1), 5.0(4c), 5.0(4b), 5.0(4a), 5.0(4)
Direct upgrade:
5.1(2b), 5.1(2a), 5.1(2), 5.1(1c), 5.1(1b), 5.1(1), 5.0(4c), 5.0(4b), 5.0(4a), 5.0(4)
Direct upgrade using DMA:
4.2(3), 4.1(3), 4.0(2a)
Direct upgrade using DMA:
4.2(3), 4.1(3), 4.0(2a)
Direct upgrade using DMA:
4.2(3), 4.1(3), 4.0(2a)
Direct upgrade using DMA:
4.2(3), 4.1(3), 4.0(2a)
Direct upgrade using DMA:
4.2(3), 4.1(3), 4.0(2a)
Direct upgrade using DMA:
4.2(3), 4.1(3), 4.0(2a)
Note
Table 24 Supported Cisco Unified Communications Manager Upgrades for Release 5.1(3x)
5.1.3.8000-4
5.1.3.7000-5
5.1.3.6000-2
5.1.3.5000-3
5.1.3.4000.004
5.1.3.3000.005
5.1.3.2000.003
Standard Support
Direct upgrade:
5.1(3f), 5.1(3e), 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3)
Direct upgrade:
5.1(3e), 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3), 5.1(2b), 5.1(2a), 5.1(2), 5.1(1c), 5.1(1b), 5.1(1), 5.0(4c), 5.0(4b), 5.0(4a), 5.0(4)
Direct upgrade:
5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3), 5.1(2b), 5.1(2a), 5.1(2), 5.1(1c), 5.1(1b), 5.1(1), 5.0(4c), 5.0(4b), 5.0(4a), 5.0(4)
Direct upgrade:
5.1(3c), 5.1(3b), 5.1(3a), 5.1(3), 5.1(2b), 5.1(2a), 5.1(2), 5.1(1c), 5.1(1b), 5.1(1), 5.0(4c), 5.0(4b), 5.0(4a), 5.0(4)
Direct upgrade:
5.1(3b), 5.1(3a), 5.1(3), 5.1(2b), 5.1(2a), 5.1(2), 5.1(1c), 5.1(1b), 5.1(1), 5.0(4c), 5.0(4b), 5.0(4a), 5.0(4)
Direct upgrade:
5.1(3a), 5.1(3), 5.1(2b), 5.1(2a), 5.1(2), 5.1(1c), 5.1(1b), 5.1(1), 5.0(4c), 5.0(4b), 5.0(4a), 5.0(4)
Direct upgrade:
5.1(3), 5.1(2b), 5.1(2a), 5.1(2), 5.1(1c), 5.1(1b), 5.1(1), 5.0(4c), 5.0(4b), 5.0(4a), 5.0(4)
Direct upgrade using DMA:
none2
Direct upgrade using DMA:
none2
Direct upgrade using DMA:
4.1(3), 4.0(2a)
Direct upgrade using DMA:
4.1(3), 4.0(2a)
Direct upgrade using DMA:
4.1(3), 4.0(2a)
Direct upgrade using DMA:
4.1(3), 4.0(2a)
Direct upgrade using DMA:
4.1(3), 4.0(2a)
Note
1 If you upgrade to this release, you cannot then upgrade from this release to Cisco Unified Communications Manager Release 6.0(1), Release 6.1(1), Release 6.1(2), or Release 7.0(1). You may only upgrade to Cisco Unified Communications Manager Release 6.1(3x) and later 6.x, or to Release 7.0(2x) and later 7.x.
2 For upgrades from Cisco Unified Communications Manager Release 4.0(2a) and Release 4.1(3), you must perform a DMA upgrade to Release 5.1(3e) or earlier before you upgrade to Release 5.1(3f) or later. Please see 5.1(3e) or earlier compatibility information for your desired release in the table above.
Table 25 Supported Cisco Unified Communications Manager Upgrades for Releases 5.0(4x) through 5.1(3)
5.1.3.1000.012
5.1.2.3000.002
5.1.1.4000.001
--
Standard Support
Direct upgrade:
5.1(2b), 5.1(2a), 5.1(2), 5.1(1c), 5.1(1b), 5.1(1), 5.0(4c), 5.0(4b), 5.0(4a), 5.0(4)
Direct upgrade:
5.1(2a), 5.1(2), 5.1(1c), 5.1(1b), 5.1(1), 5.0(4c), 5.0(4b), 5.0(4a), 5.0(4)
Direct upgrade using DMA:
4.1(3), 4.0(2a)
Upgrade to 4.1(3) first, then upgrade using DMA:
3.3(5)
Direct upgrade:
5.1(1b), 5.1(1), 5.0(4c), 5.0(4b), 5.0(4a), 5.0(4)
Direct upgrade using DMA:
4.1(3), 4.0(2a)
Upgrade to 4.1(3) first, then upgrade using DMA:
3.3(5)
Direct upgrade using DMA:
5.0(4a), 5.0(4), 4.1(3), 4.0(2a)
Note
Table 26 Supported Cisco Unified Communications Manager Upgrades for Release 4.2(x) through 4.3(x)
Standard Support
Use Cisco Backup and Restore System (BARS) and then fresh installation:
4.2(3), 4.1(3), 4.0(2a), 3.3(5)
Use Cisco BARS and then fresh installation:
4.2(3), 4.1(3), 4.0(2a), 3.3(5)
Direct upgrade:
4.1(3), 3.3(5)
Direct upgrade:
4.1(3,) 4.0(2a), 3.3(5)
Note
Additional Tested Upgrades
None
4.0(2a), 3.3(5)
4.0(2a), 3.3(5)
4.1(2)
Minimum SQL and OS versions
Minimum IDS and Linux OS Versions
NA
NA
NA
NA
1 No minimum SQL 2k requirement but OS 2003.1.1 is required prior to upgrade.
2 No minimum SQL 2k requirement but OS 2000.4.2sr10 is required prior to upgrade.
3 No minimum SQL 2k requirement but OS 2000.4.2sr2 is required prior to upgrade.
Table 27
Standard Support
Direct upgrade:
4.0(2a), 3.3(5)
Direct upgrade:
4.0(2a), 3.3(5), 3.3(4)
Direct upgrade:
4.0(1), 3.3(4)
Use BARS 3.5.58 and then fresh installation:
3.2(3)
Direct upgrade:
3.3(4)
Use BARS 3.5.58 and then fresh installation:
3.2(3)
Note
Additional Tested Upgrades
3.3(4), 3.3(3), 3.3(2), 3.3(2)FP2
None
3.3(3) via direct upgrade
4.0(1) 1 to 3.3(4), 3.3(2), 3.2(2c)
Minimum SQL and OS versions
Minimum IDS and Linux OS Versions
NA
NA
NA
NA
1 Cisco supports upgrades from Cisco Unified Communications Manager 3.3(4) to Cisco Unified Communications Manager 4.0(1); however, Forced Authorization/Client Matter Codes do not get supported until Release 4.1. Release 4.0(1) does not include trunk-to-trunk transfer restrictions and the drop conference when controller drops functionality. Release 4.0(1)SR2 does include this functionality.
2 Minimum SQL 2k sp3 and OS 2000.2.7sr2 are required prior to upgrade.
3 Minimum SQL 2K sp3 and OS 2000 2.6sr4 (with base OS version 2000.2.3 or higher) are required prior to upgrade.
4 Minimum SQL2k sp3 and OS 2000.2.5sr2 are required prior to upgrade.
5 Minimum SQL2k sp3 and OS 2000.2.5sr2 are required prior to upgrade.
Supported Cisco Unified Communications Manager Upgrades for Release 4.0(x) through 4.1(x)
Table 28 Supported Cisco Unified Communications Manager Upgrades for Release 3.3(x)
Standard Support
Direct upgrade:
3.3(4)
Use BARS 3.5.58 and then fresh installation:
3.2(3)
3.1(4b)
3.3(3), 3.2(3), 3.1(4b)
3.3(2), 3.2(3), 3.1(4b)
3.2(2c), 3.1(4b)
Note
Additional Tested Upgrades
3.3(3), 3.3(2), 3.2(2c)
3.3(2), 3.2(2c), 3.2(2a), 3.1(4a)
3.2(2c), 3.2(2a), 3.1(4a)
3.2(2a) 1 , 3.1(4a)
Minimum SQL and OS versions
Minimum IDS and Linux OS Versions
NA
NA
NA
NA
1 Upgrade from Cisco Unified Communications Manager 3.2(3) does not get supported because of defect. Go to Cisco Unified Communications Manager Release 3.3(3) for upgrade support.
2 Minimum SQL2k sp3 and OS 2000.6 sr5 are required prior to upgrade.
3 Minimum SQL2k sp3 and OS 2000.2.5sr2 are required prior to upgrade.
4 Minimum SQL2k sp3 and OS 2000.2.4 are required prior to upgrade.
5 Minimum SQL2k sp2 and OS 2000.2.3 are required prior to upgrade.
Table 29
Standard Support
3.2(2c), 3.1(4b),3.0(12)
3.2(1), 3.1(4b), 3.0(12)
3.1(3a), 3.0(12)
3.1(3a), 3.0(12)
Note
Additional Tested Upgrades
3.2(2a), 3.1(4a), 3.1(3a)
3.1(4a), 3.1(3a), 3.1(2c)
3.1(2c)
3.1(2c)
Minimum SQL and OS versions
NA
NA
NA
Minimum IDS and Linux OS Versions
NA
NA
NA
NA
1 Minimum SQL7 sp4 and OS 2000.2.3 are required prior to upgrade.
Supported Cisco Unified Communications Manager Upgrades for Release 3.1(x) through 3.2(x)
Supported upgrade paths to/from table
The following table provides the supported upgrade paths from the release listed in the left-hand column to the release in the middle column. The supported upgrade paths from the release in the middle column to the releases in the right-hand column are then provided.
This illustrates the possible direct upgrade progression (from/to and to/from) with respect to the release in the middle column.
The exception is from version 3.3(5). Refer to the above tables for supported upgrade paths from version 3.3(5).
Table 30 Supported upgrade paths to/from
3.3(5)
4.0(2a)
4.1(3) 1
5.0(4)
5.1(1)
5.1(2)
5.1(3)
6.0(1)
6.1(1)
6.1(2)
6.1(3)
6.1(4)
6.1(5)
7.0(1)
7.0(2)
7.1(2)
7.1(3)
7.1(5)
No Further Upgrades from Windows
3.3(5)
4.0(2a)
4.1(3)
4.1(3)1
6.1(3)
6.1(4)
6.1(5)
7.0(1)
7.0(2)
7.1(2)
7.1(3)
7.1(5)
No Further Upgrades from Windows
3.3(5)
4.0(2a)
4.1(3)
4.2(3)
4.3(1)1
7.0(1)
7.0(2)
7.1(2)
No Further Upgrades from Windows
3.3(5)
4.0(2a)
4.1(3)
4.2(3)
4.3(1)
4.3(2)1
6.1(3)
6.1(4)
6.1(5)
7.0(1)
7.0(2)
7.1(2)
7.1(3)
7.1(5)
No Further Upgrades from Windows
4.0(2a)
4.1(3)
5.0(4) 1
5.1(1)
5.1(2)
5.1(3a-d)
5.1(3e+)
6.0(1)
No Further Upgrades
4.0(2a)
4.1(3)
5.0(4)
5.1(1)1
5.1(2)
5.1(3a-d)
5.1(3e+)
6.0(1b)
6.1(1b)
No Further Upgrades
4.0(2a)
4.1(3)
5.0(4)2
5.1(1)
5.1(2)1
5.1(3a-d)
5.1(3e+)
6.0(1) if THX features not enabled
6.1(1)
6.1(2)
No Further Upgrades
4.0(2a)
4.1(3)
5.0(4)2
5.1(1)2
5.1(2)
5.1(3a-d)1
Note: 6.0(1) blocked
5.1(3e+)
6.1(1)
6.1(2)
6.1(3)
6.1(4)
7.0(1)
7.0(2)
7.1(2)
7.1(3)
7.1(5)
No Further Upgrades
4.0(2a)
4.1(3)
5.0(4)2
5.1(1)2
5.1(2)
5.1(3a-d)
5.1(3e+)1
Note: 6.0(1) blocked
Note: 5.1(3e) may require ciscocm.513e_upgrade.cop.sgn to upgrade to 7.0(2)
6.1(3)
6.1(4)
6.1(5)
7.0(2)
7.1(2)
7.1(3)
7.1(5)
No Further Upgrades
4.0(2a)
4.1(3)
4.2(3)
5.0(4)
5.1(1)
5.1(2)
5.1(3) will NOT upgrade to 6.0(1)
6.0(1)1
6.1(1)
6.1(2)
7.0(1)
7.0(2)
No Further Upgrades
4.0(2a)
4.1(3)
4.2(3)
5.1(1)
5.1(2)
5.1(3a-d)
6.0(1)
6.1(1)1
6.1(2)
6.1(3)
7.0(1)
7.0(2)
4.1(3)
4.2(3)
5.1(2)
5.1(3a-d)
6.0(1)
6.1(1)
6.1(2)
Native Blocking Controls3
6.1(3)
6.1(4)
7.0(1)
7.0(2)
7.1(2)
8.0(1)
8.0(2)
8.0(3)
4.1(3)
4.2(3)
4.3(2)
5.1(2)
5.1(3)
6.1(1)
6.1(2)
6.1(3)
Native Blocking Controls3
Note: 7.0(1) and 7.0(2) blocked4
6.1(4)
6.1(5)
7.1(2)
7.1(3)
7.1(5)
8.0(1)
8.0(2)
8.0(3)
4.1(3)
4.2(3)
4.3(2)
5.1(3)
6.1(2)
6.1(3)
6.1(4)
Native Blocking Controls3
6.1(5)
7.1(3)
7.1(5)
8.0(1)
8.0(2)
8.0(3)
8.5(1)
8.6(1a)
8.6(2)
8.6(2a)
4.1(3)
4.2(3)
4.3(2)
5.1(3)
6.1(3)
6.1(4)
6.1(5)
Native Blocking Controls3
7.1(5)
8.0(1)
8.0(2)
8.0(3)
8.5(1)
8.6(1a)
8.6(2)
8.6(2a)
4.1(3)
4.2(3)
4.3(2)
5.1(3a-d)
6.0(1)
6.1(1)
6.1(2)
7.0(1)
Native Blocking Controls3
7.0(2)
7.1(2)
8.0(1)
8.0(2)
8.0(3)
4.1(3)
4.2(3)
4.3(1)
4.3(2)
5.1(3)
6.0(1)
6.1(1)
6.1(2)
7.0(1)
7.0(2)
Native Blocking Controls3
7.1(2)
7.1(3)
7.1(5)
8.0(1)
8.0(2)
8.0(3)
4.1(3)
4.2(3)
4.3(1)
4.3(2)
5.1(3)
6.1(2)
6.1(3)
7.0(1)
7.0(2)
7.1(2)
Native Blocking Controls3
Note: 7.1(1) is a limited release to a specific customer and is not included in this table. 7.1(1) only upgrades to 7.1(2).
7.1(3)
7.1(5)
8.0(1)
8.0(2)
8.0(3)
4.1(3)
4.2(3)
4.3(2)
5.1(3)
6.1(3)
6.1(4)
7.0(2)
7.1(2)
7.1(3)
Native Blocking Controls3
7.1(5)
8.0(1)
8.0(2)
8.0(3)
8.5(1)
8.6(1a)
8.6(2)
8.6(2a)
No Releases - Fresh Install Only
7.1(4)
Native Blocking Controls3
7.1(5)
No other upgrade paths are supported.
4.1(3)
4.2(3)
4.3(2)
5.1(3)
6.1(3)
6.1(4)
6.1(5)
7.0(2)
7.1(2)
7.1(3)
7.1(4)5
7.1(5)6
Native Blocking Controls3
Note: 8.0(1) and 8.0(2) is blocked.
8.5(1)
8.6(1a)
8.6(2)8.6(2a)
No Windows Releases
6.1(2)
6.1(3)
6.1(4)
6.1(5)
7.0(1)
7.0(2)
7.1(2)
7.1(3)
8.0(1)7
Native Blocking Controls3
8.0(2)
8.0(3)
8.5(1)
8.6(1a)
8.6(2)
8.6(2a)
No Windows Releases
6.1(2)
6.1(3)
6.1(4)
6.1(5)
7.0(1)
7.0(2)
7.1(2)
7.1(3)
8.0(1)
8.0(2)7
Native Blocking Controls3
8.0(3)
8.5(1)
8.6(1a)
8.6(2)
8.6(2a)
No Windows Releases
6.1(2)
6.1(3)
6.1(4)
6.1(5)
7.0(1)
7.0(2)
7.1(2)
7.1(3)
8.0(1)
8.0(2)
8.0(3)7
Native Blocking Controls3
8.5(1)
8.6(1a)
8.6(2)
8.6(2a)
No Windows Releases
6.1(4)
6.1(5)
7.1(3)
7.1(5)
8.0(1)
8.0(2)
8.0(3)
8.5(1)7
Native Blocking Controls3
8.6(1a)
8.6(2)
8.6(2a)
1 This information is based on historical user documentation.
2 Per the commit presentation, these paths are not supported however there is no blocking in place to prevent these upgrade paths.
3 Beginning with 6.1(2) release, the following paths are allowed and all others are blocked by the Upgrade Infrastructure either on the From or the To side rules. This feature is referred to as native blocking control.
4 6.1(3) to 7.0(1) and 7.0(2) is not a supported upgrade path since new features have been added to 6.1(3) that are not in 7.0(1) or 7.0(2). These features were merged to the 7X load line in the 7.1(1)/7.1(2) release.
5 Available only in unrestricted UCM therefore the only supported upgrade path would be from 7.1(4) unrestricted UCM to 7.1(5) unrestricted UCM. All other upgrade paths are blocked.
6 If encryption is supported, the version would be referred to as restricted. If encryption in NOT supported, the version would be referred to as unrestricted.
7 The upgrade may be limited to a "bridge upgrade".
Equipment Default Loads
This section provides information about the equipment default loads that are used in the Cisco Unified Communications Manager test bed for each tested release.
•
•
•
•
•
•
•
•
Note
For additional details, firmware download locations, and firmware upgrade instructions, please see
SCCP: http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/firmware/8_5_2/english/release/notes/7900_852SR1.html#wp57602
SIP: http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/firmware/8_5_2/english/release/notes/7900_852SR1.html#wp147343
Table 34 Default Loads for Cisco Unified Communications Manager Release 5.x
Analog Access - AS
NA
NA
NA
NA
Analog Access - AT
NA
NA
NA
NA
Analog Access WS-X6624
cmterm-6624-4.0.0.13-mgcp.cop.sgn
cmterm-6624-4.0.0.13-mgcp.cop.sgn
cmterm-6624-4.0.0.13-mgcp.cop.sgn
cmterm-6624-4.0.0.12-mgcp.cop
Attendant Console
5.1(3e)
5.1(2)
5.1(1)
5.0(1)
ATA 186/188
cmterm-ata-3.2.3-sccp.cop.sgn
cmterm-ata-3.2.3-sccp.cop.sgn
cmterm-ata-3.2.3-sccp.cop.sgn
cmterm-ata-3.2.3-sccp.cop
BAT/TAPS-Bulk Administration Tool
NA, Unified CM integrated
NA, Unified CM integrated
NA, Unified CM integrated
NA, Unified CM integrated
CallManager JTAPI
3.1(3.7)
3.1(2.6)
3.1(1.4)
3.0(1.3)
CallManager TSP
5.1(1.5)
5.1(1.3)
5.1(1.1)
5.1(0.15)
CAR--CDR Analysis and Reporting
NA, Unified CM integrated
NA, Unified CM integrated
NA, Unified CM integrated
NA, Unified CM integrated
Cisco Unified IP Phone 7902G - SCCP
cmterm-7902-sccp.8.0.2.cop.sgn
cmterm-7902-sccp.8.0.2.cop.sgn
cmterm-7902-sccp.8.0.2.cop.sgn
cmterm-7902-sccp.8.0.1.cop
Cisco Unified IP Phone 7905G - SCCP
cmterm-7905-sccp.8.0.2.cop.sgn
cmterm-7905-sccp.8.0.2.cop.sgn
cmterm-7905-sccp.8.0.2.cop.sgn
cmterm-7905-sccp.8.0.1.cop
Cisco Unified IP Phone 7906G - SCCP
cmterm-7911_7906-sccp.8-3-2.cop.sgn
cmterm-7911_7906-sccp.8-2-2SR2.cop.sgn
cmterm-7911_7906-sccp.8-2-1.cop.sgn
cmterm-7911-sccp.8.0.1.cop
Cisco Unified IP Phone 7910 - SCCP
cmterm-7910-sccp.5.0.7.0.cop.sgn
cmterm-7910-sccp.5.0.7.0.cop.sgn
cmterm-7910-sccp.5.0.7.0.cop.sgn
cmterm-7910-sccp.5.0.7.0.cop
Cisco Unified IP Phone 7911 - SCCP
cmterm-7911_7906-sccp.8-3-2.cop.sgn
cmterm-7911_7906-sccp.8-2-2SR2.cop.sgn
cmterm-7911_7906-sccp.8-2-1.cop.sgn
cmterm-7911-sccp.8.0.1.cop
Cisco Unified IP Phone 7912G - SCCP
cmterm-7912-sccp.8.0.2.cop.sgn
cmterm-7912-sccp.8.0.2.cop.sgn
cmterm-7912-sccp.8.0.2.cop.sgn
cmterm-7912-sccp.8.0.1.cop
Cisco Unified IP Phone Expansion Module 7914 - SCCP
cmterm-7914-sccp.5-0-3.cop.sgn
cmterm-7914-sccp.5.0.3.cop.sgn
cmterm-7914-sccp.5.0.3.cop.sgn
NA
Cisco Unified IP Phone Expansion Module 7915 - SCCP
cmterm-7915-1-0-2.cop.sgn1
NA
NA
NA
Cisco Unified IP Phone Expansion Module 7916 - SCCP
cmterm-7916-1-0-2SR1.cop.sgn1
NA
NA
NA
Cisco Unified Wireless IP Phone 7920 - SCCP
cmterm-7920-sccp.3-0-2.cop.sgn
cmterm-7920-sccp.3-0-1.cop.sgn
cmterm-7920-sccp.3-0-1.cop.sgn
cmterm-7920-sccp.4.0-02-01.cop
Cisco Unified Wireless IP Phone 7921 - SCCP
cmterm-7921-sccp.1-0-3.cop.sgn
cmterm-7921-sccp.1-0-2.cop.sgn
NA
NA
Cisco Unified Wireless IP Phone 7925 - SCCP
NA
NA
NA
NA
Cisco Unified IP Phone 7931 - SCCP
NA2
NA
NA
NA
Cisco Unified IP Conference Station 7935 - SCCP
cmterm-7935-sccp.3.2.17.0.cop.sgn
cmterm-7935-sccp.3.2.16.0.cop.sgn
cmterm-7935-sccp.3.2.15.0.cop.sgn
cmterm-7935-sccp.3.2.12.cop
Cisco Unified IP Phone 7936 - SCCP
cmterm-7936-sccp.3-3-14-0.cop.sgn
cmterm-7936-sccp.3-3-13-0.cop.sgn
cmterm-7936-sccp.3-3-12-0.cop.sgn
cmterm-7936-sccp.3-3-9.cop
Cisco Unified IP Conference Station 7937 - SCCP
NA
NA
NA
NA
Cisco Unified IP Phone 7940 - SCCP
cmterm-7940_7960-sccp.8.0.7.cop.sgn
cmterm-7940_7960-sccp.8.0.5.cop.sgn
cmterm-7940_7960-sccp.8.0.4.cop.sgn
cmterm-7940_7960-sgn.8.0.1.cop
Cisco Unified IP Phone 7941 - SCCP
cmterm-7941_7961-sccp.8.3.2.cop.sgn
cmterm-7941_7961-sccp.8.2.2SR2.cop.sgn
cmterm-7941_7961-sccp.8.2.1.cop.sgn
cmterm-7941_7961-sccp.8.0.1.cop
Cisco Unified IP Phone 7942 - SCCP
cmterm-7942_7962-sccp.8.3.2.cop.sgn
NA
NA
NA
Cisco Unified IP Phone 7945 - SCCP
cmterm-7945_7965-sccp.8.3.2.cop.sgn
NA
NA
NA
Cisco Unified IP Phone 7960 - SCCP
cmterm-7940_7960-sccp.8.0.7.cop.sgn
cmterm-7940_7960-sccp.8.0.5.cop.sgn
cmterm-7940_7960-sccp.8.0.4.cop.sgn
cmterm-7940_7960-sccp.8.0.1.cop
Cisco Unified IP Phone 7961 - SCCP
cmterm-7941_7961-sccp.8.3.2.cop.sgn
cmterm-7941_7961-sccp.8.2.2SR2.cop.sgn
cmterm-7941_7961-sccp.8.2.1.cop.sgn
cmterm-7941_7961-sccp.8.0.1.cop
Cisco Unified IP Phone 7962 - SCCP
cmterm-7942_7962-sccp.8.3.2.cop.sgn
NA
NA
NA
Cisco Unified IP Phone 7965 - SCCP
cmterm-7945-7965-8.3.2-sccp.cop.sgn
NA
NA
NA
Cisco Unified IP Phone 7970 - SCCP
cmterm-7970_7971-sccp.8.3.2.cop.sgn
cmterm-7970_7971-sccp.8.2.2SR2.cop.sgn
cmterm-7970_7971-sccp.8.2.1.cop.sgn
cmterm-7970_7971-sccp.8.0.1.cop
Cisco Unified IP Phone 7971 - SCCP
cmterm-7970_7971-sccp.8.3.2.cop.sgn
cmterm-7970_7971-sccp.8.2.2SR2.cop.sgn
cmterm-7970_7971-sccp.8.2.1.cop.sgn
cmterm-7970_7971-sccp.8.0.1.cop
Cisco Unified IP Phone 7975 - SCCP
cmterm-7975-sccp.8.3.2.cop.sgn
cmterm-7975-sccp.8.2.2SR2.cop.sgn
cmterm-7975-sccp.8.2.1.cop.sgn
NA
Cisco Unified IP Phone 7985 - SCCP
cmterm-7985-sccp.4.1.4.0.0.cop.sgn
cmterm-7985-sccp.4.1.4.0.0.cop.sgn
cmterm-7985-sccp.4.1.2.0.0.cop.sgn
cmterm-7985-sccp.4.0.2.0.0.cop
Cisco Unified SIP Phone 3911
cmterm-3911_3951-sip.8.0.2.cop.sgn
cmterm-3911_3951-sip.8.0.1.cop.sgn
NA
NA
Cisco Unified SIP Phone 3951
cmterm-3911_3951-sip.8.0.2.cop.sgn
cmterm-3911_3951-sip.8.0.1.cop.sgn
NA
NA
Cisco Unified IP Phone 7905 - SIP
cmterm-7905-sip.8.0.1.1.cop.sgn
cmterm-7905-sip.8.0.1.1.cop.sgn
cmterm-7905-sip.8.0.1.1.cop.sgn
cmterm-7905-sip.8.0.0.1.cop
Cisco Unified IP Phone 7906 - SIP
cmterm-7911_7906-sip.8.3.2.cop.sgn
cmterm-7911_7906-sip.8.2.2SR2.cop.sgn
cmterm-7911_7906-sip.8.2.1.cop.sgn
cmterm-7911-sip.8.0.1.cop
Cisco Unified IP Phone 7911 - SIP
cmterm-7911_7906-sip.8.3.2.cop.sgn
cmterm-7911_7906-sip.8.2.2SR2.cop.sgn
cmterm-7911_7906-sip.8.2.1.cop.sgn
cmterm-7911-sip.8.0.1.cop
Cisco Unified IP Phone 7912 - SIP
cmterm-7912-sip.8.0.1.1.cop.sgn
cmterm-7912-sip.8.0.1.1.cop.sgn
cmterm-7912-sip.8.0.1.1.cop.sgn
cmterm-7912-sip.8.0.0.1.cop
Cisco Unified IP Phone Expansion Module 7914 - SIP
cmterm-7914-sip.5.0.2.cop.sgn
cmterm-7914-sip.5.0.2.cop.sgn
cmterm-7914-sip.5.0.2.cop.sgn
cmterm-7914-sip.5.0.1.cop
Cisco Unified IP Phone Expansion Module 7915 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone Expansion Module 7916 - SIP
NA
NA
NA
NA
Cisco Unified Wireless IP Phone7920 - SIP
NA
NA
NA
NA
Cisco Unified Wireless IP Phone 7921 - SIP
NA
NA
NA
NA
Cisco Unified Wireless IP Phone 7925 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7931 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7940 - SIP
cmterm-7940_7960-sip.8.6.02.cop.sgn
cmterm-7940_7960-sip.8.6.02.cop.sgn
cmterm-7940_7960-sip.8.5.00.cop.sgn
cmterm-7940_7960-sip.8.1.0.0.cop
Cisco Unified IP Phone 7941 - SIP
cmterm-7941_7961-sip.8.3.2.cop.sgn
cmterm-7941_7961-sip.8.2.2SR2.cop.sgn
cmterm-7941_7961-sip.8.2.1.cop.sgn
cmterm-7941_7961-sip.8.0.1.cop
Cisco Unified IP Phone 7942 - SIP
cmterm-7942_7962-sip.8.3.2.cop.sgn
cmterm-7942_7962-sip.8.2.2SR2.cop.sgn
cmterm-7942_7962-sip.8.2.1.cop.sgn
NA
Cisco Unified IP Phone 7945 - SIP
cmterm-7945_7965-sip.8.3.2.cop.sgn
cmterm-7945_7965-sip.8.2.2SR2.cop.sgn
cmterm-7945_7965-sip.8.2.1.cop.sgn
NA
Cisco Unified IP Phone 7960 - SIP
cmterm-7940_7960-sip.8.6.02.cop.sgn
cmterm-7940_7960-sip.8.6.02.cop.sgn
cmterm-7940_7960-sip.8.5.00.cop.sgn
cmterm-7940_7960-sip.8.1.0.0.cop
Cisco Unified IP Phone 7961 - SIP
cmterm-7941_7961-sip.8.3.2.cop.sgn
cmterm-7941_7961-sip.8.2.2SR2.cop.sgn
cmterm-7941_7961-sip.8.2.1.cop.sgn
cmterm-7941_7961-sip.8.0.1.cop
Cisco Unified IP Phone 7962 - SIP
cmterm-7942_7962-sip.8.3.2.cop.sgn
cmterm-7942_7962-sip.8.2.2SR2.cop.sgn
cmterm-7942_7962-sip.8.2.1.cop.sgn
NA
Cisco Unified IP Phone 7965 - SIP
cmterm-7945_7965-sip.8.3.2.cop.sgn
cmterm-7945_7965-sip.8.2.2SR2.cop.sgn
cmterm-7945_7965-sip.8.2.1.cop.sgn
NA
Cisco Unified IP Phone 7970 - SIP
cmterm-7970_7971-sip.8.3.2.cop.sgn
cmterm-7970_7971-sip.8.2.2SR2.cop.sgn
cmterm-7970_7971-sip.8.2.1.cop.sgn
cmterm-7970_7971-sip.8.0.1.cop
Cisco Unified IP Phone 7971 - SIP
cmterm-7970_7971-sip.8.3.2.cop.sgn
cmterm-7970_7971-sip.8.2.2SR2.cop.sgn
cmterm-7970_7971-sip.8.2.1.cop.sgn
cmterm-7970_7971-sip.8.0.1.cop
Cisco Unified IP Phone 7975 - SIP
cmterm-7975-sip.8.3.2.cop.sgn
cmterm-7975-sip.8.2.2SR2.cop.sgn
cmterm-7975-sip.8.2.1.cop.sgn
NA
Conference Bridge WS-X6608
cmterm-6608cfb-4.0.0.01-sccp.cop.sgn
cmterm-6608cfb-4.0.0.01-sccp.cop.sgn
cmterm-6608cfb-4.0.0.01-sccp.cop.sgn
cmterm-6608cfb-4.0.0.01-sccp.cop
DC Directory
NA, Unified CM integrated
NA, Unified CM integrated
NA, Unified CM integrated
NA, Unified CM integrated
Digital Access - DE-30+
NA
NA
NA
NA
Digital Access - DT-24+
NA
NA
NA
NA
Digital Access WS-X6608
cmterm-6608-4.0.0.30-mgcp.cop.sgn
cmterm-6608-4.0.0.29-mgcp.cop.sgn
cmterm-6608-4.0.0.28-mgcp.cop.sgn
cmterm-6608-4.0.0.22-mgcp.cop
MLA--Multi Level Admin
NA, Unified CM integrated
NA, Unified CM integrated
NA, Unified CM integrated
NA, Unified CM integrated
MTP WS-X6608
cmterm-6608mtp-4.0.0.04-sccp.cop.sgn
cmterm-6608mtp-4.0.0.04-sccp.cop.sgn
cmterm-6608mtp-4.0.0.04-sccp.cop.sgn
cmterm-6608mtp-4.0.0.04-sccp.cop
1 Supports Cisco Unified Communications Manager Release 5.1(3b) and later releases.
2 This device was in the test bed and loaded cmterm-7931-8-3-1-sccp.sgn; however, this device does not get supported in any release of Cisco Unified Communications Manager prior to Release 6.0(x).
Table 35 Default Loads for Cisco Unified Communications Manager Releases 4.2(x) and 4.3(x)
Analog Access - AS
A001D031
A001D031
A001D031
A001D031
Analog Access - AT
A001D031
A001D031
A001D031
A001D031
Analog Access WS-X6624
cmterm-6624-4.0.0.12-mgcp.exe
cmterm-6624-4.0.0.12-mgcp.exe
cmterm-6624-4.0.0.12-mgcp.exe
cmterm-6624-4.0.0.12-mgcp.exe
Attendant Console
1.5(1)
1.5(1)
1.5(1)
1.5(1)
ATA 186/188
cmterm-ata-3.2.3-sccp.exe
cmterm-ata-3.2.3-sccp.exe
cmterm-ata-3.2.3-sccp.exe
cmterm-ata-3.2.3-sccp.exe
BAT/TAPS-Bulk Administration Tool
NA, Unified CM integrated
NA, Unified CM integrated
NA, Unified CM integrated
5.2(1)
CallManager JTAPI
2.3(1.x)
2.3(0.3)
2.2(3.x)
2.2(1.5)
CallManager TSP
NA, Unified CM integrated
NA, Unified CM integrated
NA, Unified CM integrated
4.2(0.4)
CAR--CDR Analysis and Reporting
NA, Unified CM integrated
NA, Unified CM integrated
NA, Unified CM integrated
4.2(0.013)
Cisco Unified IP Phone 7902G - SCCP
cmterm-7902-sccp.8.0.2.exe
cmterm-7902-sccp.8.0.2.exe
cmterm-7902-sccp.8.0.1.exe
cmterm-7902-sccp.8.0.1.exe
Cisco Unified IP Phone 7905/7905G - SCCP
cmterm-7905-sccp.8.0.3.exe
cmterm-7905-sccp.8.0.2.exe
cmterm-7905-sccp.8.0.1.exe
cmterm-7905-sccp.8.0.1.exe
Cisco Unified IP Phone 7906G - SCCP
cmterm-7911_7906-sccp.11.8-3-3SR2S.exe
cmterm-7911_7906-sccp.11.8-2-1S.exe
cmterm-7911_7906-sccp.11.8-0-4SR1S.exe
cmterm-7911_7906-sccp.11.8-0-1-0S.exe
Cisco Unified IP Phone 7910 - SCCP
cmterm-7905-sccp.5.0.7.exe
cmterm-7905-sccp.5.0.7.exe
cmterm-7905-sccp.5.0.7.exe
cmterm-7905-sccp.5.0.7.exe
Cisco Unified IP Phone 7911 - SCCP
cmterm-7911_7906-sccp.11.8-3-3SR2S.exe
cmterm-7911_7906-sccp.11.8-2-1S.exe
cmterm-7911_7906-sccp.11.8-0-4SR1S.exe
cmterm-7911_7906-sccp.11.8-0-1-0S.exe
Cisco Unified IP Phone 7912G - SCCP
cmterm-7912-sccp.8.0.3.exe
cmterm-7912-sccp.8.0.2.exe
cmterm-7912-sccp.8.0.1.exe
cmterm-7912-sccp.8.0.1.exe
Cisco Unified IP Phone Expansion Module 7914 - SCCP
cmterm-7914-sccp.5-0-3.exe
cmterm-7914-sccp.5-0-2.exe
cmterm-7914-sccp.4-0-1.exe
cmterm-7914-sccp.4-0-1.exe
Cisco Unified IP Phone Expansion Module 7915 - SCCP
cmterm-7915-sccp.1-0-2.exe
NA
cmterm-7915-sccp.1-0-2.exe1
NA
Cisco Unified IP Phone Expansion Module 7916 - SCCP
cmterm-7916-sccp.1-0-2SR1.exe
NA
cmterm-7916-sccp.1-0-2SR1.exe1
NA
Cisco Unified Wireless IP Phone 7920 - SCCP
cmterm-7920-sccp.4.0-03-02.exe
cmterm-7920-sccp.4.0-03-01.exe
cmterm-7920-sccp4.0-03-00.exe
cmterm-7920-sccp.4.0-02-01.exe
Cisco Unified Wireless IP Phone 7921 - SCCP
cmterm-7921-sccp-1.1.1.exe
cmterm-7921-sccp.1.0.1.exe
NA
NA
Cisco Unified IP Phone 7931 - SCCP
NA
NA
NA
NA
Cisco Unified IP Conference Station 7935 - SCCP
cmterm-7935-sccp.3-2-17.exe
cmterm-7935-sccp.3-2-15.exe
cmterm-7935-sccp.3-2-14.exe
cmterm-7935-sccp.3-2-12.exe
Cisco Unified IP Conference Station 7936 - SCCP
cmterm-7936-sccp.3-3-14-0.exe
cmterm-7936-sccp.3-3-12-0.exe
cmterm-7936-sccp.3-3-11-0.exe
cmterm-7936-sccp.3-3-9-0.exe
Cisco Unified IP Conference Station 7937 - SCCP
cmterm-7937-sccp.1-0-1-0.exe
NA
NA
NA
Cisco Unified IP Phone 7940 - SCCP
cmterm-7940_7960-sccp.8-0-8-0.exe
cmterm-7940_7960-sccp.8-0-4-0.exe
cmterm-7940_7960-sccp.8-0-4-0.exe
cmterm-7940_7960-sccp.8-0-1-0.exe
Cisco Unified IP Phone 7941 - SCCP
cmterm-7941_7961-sccp.8-3-3SR2S.exe
cmterm-7941_7961-sccp.8-2-1S.exe
cmterm-7941_7961-sccp.8-0-4SR1S.exe
cmterm-7941_7961-sccp.8-0-1-0S.exe
Cisco Unified IP Phone 7942 - SCCP
cmterm-7942_7962-sccp.8-3-3SR2S.exe
NA
NA
NA
Cisco Unified IP Phone 7945 - SCCP
cmterm-7945_7965-sccp.8-3-3SR2S.exe
NA
NA
NA
Cisco Unified IP Phone 7960 - SCCP
cmterm-7940_7960-sccp.8-0-8-0.exe
cmterm-7940_7960-sccp.8-0-4-0.exe
cmterm-7940_7960-sccp.8-0-4-0.exe
cmterm-7940_7960-sccp.8-0-1-0.exe
Cisco Unified IP Phone 7961 - SCCP
cmterm-7941_7961-sccp.8-3-3SR2S.exe
cmterm-7941_796-sccp.8-2-1S.exe
cmterm-7941_7961-sccp.8-0-4SR1S.exe
cmterm-7941_7961-sccp.8-0-1-0S.exe
Cisco Unified IP Phone 7962 - SCCP
cmterm-7942_7962.sccp.8-3-3SR2S.exe
NA
NA
NA
Cisco Unified IP Phone 7965 - SCCP
cmterm-7945_7965-sccp.8-3-3SR2S.exe
NA
NA
NA
Cisco Unified IP Phone 7970 - SCCP
cmterm-7970_7971-sccp.8-3-3SR2S.exe
cmterm-7970_7971-sccp.8-2-1S.exe
cmterm-7970_7971-sccp.70.8-0-4SR1S.exe
cmterm-7970_7971-sccp.8-0-1-0S.exe
Cisco Unified IP Phone 7971 - SCCP
cmterm-7970_7971-sccp.8-3-3SR2S.exe
cmterm-7970_7971-sccp.8-2-1S.exe
cmterm-7970_7971-sccp.8-0-4SR1S.exe
cmterm-7970_7971-sccp.8-0-1-0S.exe
Cisco Unified IP Phone 7975 - SCCP
cmterm-7975-sccp.8-3-3SR2S.exe
NA
NA
NA
Cisco Unified IP Phone 7985 - SCCP
cmterm-7985-sccp.4-1-5-0.exe
cmterm-7985-sccp.4-1-2-0.exe
cmterm-7985-sccp.4-1-2-0.exe
cmterm-7985-sccp.4-0-2-0.exe
Cisco Unified SIP Phone 3911
NA
NA
NA
NA
Cisco Unified SIP Phone 3951
NA
NA
NA
NA
Cisco Unified IP Phone 7905 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7911 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7912 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone Expansion Module 7914 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone Expansion Module 7915 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone Expansion Module 7916- SIP
NA
NA
NA
NA
Cisco Unified Wireless IP Phone 7920 - SIP
NA
NA
NA
NA
Cisco Unified Wireless IP Phone 7921 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7931G - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7940 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7941 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7942 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7945 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7960 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7961 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7962 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7965 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7970 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7971 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7975 - SIP
NA
NA
NA
NA
Conference Bridge WS-X6608
cmterm-6608cfb-4.0.0.02-sccp.exe
cmterm-6608cfb-4.0.0.01-sccp.exe
cmterm-6608cfb-4.0.0.01-sccp.exe
cmterm-6608cfb-4.0.0.01-sccp.exe
DC Directory
3.0.02
3.0.02
3.0.02
3.0.02
Digital Access - DE-30+
D00303010033
D00303010033
D00303010033
D00303010033
Digital Access - DT-24+
D00303010033
D00303010033
D00303010033
D00303010033
Digital Access WS-X6608
D00404000031
D00404000023
D00404000023
D00404000021
MLA--Multi Level Admin
Integrated in Cisco Unified CM code
Integrated in Cisco Unified CM code
Integrated in Cisco Unified CM code
Integrated in Cisco Unified CM code
MTP WS-X6608
cmterm-6608mtp-4.0.0.05-sccp.exe
cmterm-6608mtp-4.0.0.04-sccp.exe
cmterm-6608mtp-4.0.0.04-sccp.exe
cmterm-6608mtp-4.0.0.04-sccp.exe
1 Requires Cisco Unified Communications Manager Release 4.2(3)SR3a or a later release.
Table 37 Default Loads for Cisco Unified Communications Manager Release 3.3(x)
Analog Access - AS
A001D031
A001D031
A001D031
A001D031
Analog Access - AT
A001D031
A001D031
A001D031
A001D031
Analog Access WS-X6624
A00204000009
A00204000007
A00203030017
A00203030012
Attendant Console
1.2(1) ES14
1.2.1 ES8
1.2.1.1
1.1(3)
ATA 186/188
cmterm-ata-3.0.1(01)-sccp.exe
cmterm-ata-2.0.9(27)-sccp.exe
cmterm-ata-2.0.9(27)-sccp.exe
cmterm-ata-2.0.9(27)-sccp.exe
BAT/TAPS-Bulk Administration Tool
4.4(5)
4.4(3.3)
4.4(3)
4.4(2)
CallManager JTAPI
1.4(5.6)
1.4(4.1)
1.4(3.12)
1.4(2)
CallManager TSP
3.3(0.39)
3.3(0.36)
3.3(0.34)
3.3(0.2401)
CAR--CDR Analysis and Reporting
3.3(0.95)
3.3(0.58)
3.3(0.39)
3.3(0.24)
Cisco Unified IP Phone 7902G - SCCP
CP7902050000SCCP041007A
CP7902010202SCCP031217B.sbin
CP79020101SCCP030610A.sbin
Cisco Unified IP Phone 7905/7905G - SCCP
CP7905050000SCCP041115A
CP7905010202SCCP031217B.zup
CP79050101SCCP030610A.zup
LD0100SCCP021114c.ZUP
Cisco Unified IP Phone 7906 - SCCP
NA
NA
NA
NA
Cisco Unified IP Phone 7911 - SCCP
NA
NA
NA
NA
Cisco Unified IP Phone 7912G - SCCP
CP7912050000SCCP041115A
CP7912010202SCCP031217B.sbin
CP79120101SCCP030610A.sbin
Cisco Unified IP Phone Expansion Module 7914 - SCCP
cmterm-7914-sccp.4-0-1.exe
cmterm-7914-sccp.3-0-2-3.exe
cmterm-7914-sccp.3-0-2-3.exe
cmterm-7914-sccp.3-0-2-3.exe
Cisco Unified IP Phone Expansion Module 7915 - SCCP
NA
NA
NA
NA
Cisco Unified IP Phone Expansion Module 7916 - SCCP
NA
NA
NA
NA
Cisco Unified Wireless IP Phone 7921 - SCCP
NA
NA
NA
NA
Cisco Unified IP Phone 7931 - SCCP
NA
NA
NA
NA
Cisco Unified IP Conference Station 7935 - SCCP
P00503010800
P00503010300
P00503010100
Cisco Unified IP Phone 7936 - SCCP
cmterm-7936-sccp.3-3-6-0.exe
cmterm-7936.sccp.3-3-2-0.exe
NA
NA
Cisco Unified IP Conference Station 7937 - SCCP
NA
NA
NA
NA
Cisco Unified IP Phone 7940 - SCCP
P00307010100
P00305000400
P00303030401
P00303030200
Cisco Unified IP Phone 7941 - SCCP
NA
NA
NA
NA
Cisco Unified IP Phone 7942 - SCCP
NA
NA
NA
NA
Cisco Unified IP Phone 7945 - SCCP
NA
NA
NA
NA
Cisco Unified IP Phone 7960 - SCCP
P00307010100
P00305000400
P00303030401
P00303030200
Cisco Unified IP Phone 7961 - SCCP
NA
NA
NA
NA
Cisco Unified IP Phone 7962 - SCCP
NA
NA
NA
NA
Cisco Unified IP Phone 7965 - SCCP
NA
NA
NA
NA
Cisco Unified IP Phone 7970 - SCCP
cmterm-7970-sccp.6-0-2SR1-exe
cmterm-7970-sccp.5-0-3.exe
cmterm-7970-sccp.5-0-3.exe4
NA
Cisco Unified IP Phone 7971 - SCCP
NA
NA
NA
NA
Cisco Unified IP Phone 7975 - SCCP
NA
NA
NA
NA
Cisco Unified IP Phone 7985 - SCCP
NA
NA
NA
NA
Cisco Unified SIP Phone 3911
NA
NA
NA
NA
Cisco Unified SIP Phone 3951
NA
NA
NA
NA
Cisco Unified IP Phone 7905 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7906 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7911 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7912 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone Expansion Module 7914 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone Expansion Module 7915 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone Expansion Module 7916 - SIP
NA
NA
NA
NA
Cisco Unified Wireless IP Phone 7920 - SCCP
NA
NA
NA
NA
Cisco Unified Wireless IP Phone 7921 - SIP
NA
NA
NA
NA
Cisco Unified Wireless IP Phone 7925 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7931 - SIP
NA
NA
NA
NA
Cisco Unified IP Conference Station 7935 - SIP
NA
NA
NA
NA
Cisco Unified IP Conference Station 7936 - SIP
NA
NA
NA
NA
Cisco Unified IP Conference Station 7937 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7940 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7941 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7942 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7945 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7960 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7961 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7962 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7965 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7970 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7971 - SIP
NA
NA
NA
NA
Cisco Unified IP Phone 7975 - SIP
NA
NA
NA
NA
Conference Bridge WS-X6608
C00103010015
C00103010015
C00103010010
C00103010007
DC Directory
2.5.00
2.5.00
3.3.3.14
2.5.00 (build 20021009)
Digital Access - DE-30+
D00303010033
D00303010033
D00303010033
D00303010032
Digital Access - DT-24+
D00303010033
D00303010033
D00303010033
D00303010032
Digital Access WS-X6608
D00404000017
D00404000008
D00403030018
D00403030012
MLA--Multi Level Admin
NA
NA
NA
NA
MTP WS-X6608
M00103010017
M00103010017
M00103010010
M00103010007
1 Cisco Unified IP Phone 7902G requires execution of device pack cmterm-7902g.P008.3-3-2.exe.
2 Cisco Unified IP Phone 7912G requires execution of device pack cmterm-7912g.P009.3-3-2.exe.
3 Cisco Unified IP Phone 7920 requires Cisco Unified Communications Manager 3.3(3) sr1. It registers as a 7920. The load name specifies cmterm.7920.3.3-01-03.bin.
4 Requires Cisco Unified Communications Manager Release 3.3(3)SR2 or later.
Compatible Operating System on CD for New Server Installs
Table 39, displays information on the compatibility of the Windows Operating System (OS) on CDs that are available for new server installations for Cisco Unified Communications Manager Release 3.x through Release 4.x.
Note
Table 39 OS on CD for New Server Installs for Cisco Unified Communications Manager Release 3.x through Release 4.x
2000.2.3
3.1, 3.2(2a), 3.2(2c), 3.2(3)1 , 3.3(2)
2000.2.4
3.1, 3.2(2c), 3.2(3), 3.3(2)1, 3.3(3), 4.0(1)
2000.2.5
2000.2.6
2000.2.7
3.1, 3.2, 3.3, 4.0, 4.15
2000.4.16
3.1, 3.2, 3.3, 4.0, 4.1
2000.4.1a6
3.1, 3.2, 3.3, 4.0, 4.1
2000.4.2
3.1, 3.2, 3.3, 4.0, 4.1, 4.27
2000.4.3a
3.1, 3.2, 3.3, 4.0, 4.1, 4.2
2000.4.4a
3.1, 3.2, 3.3, 4.0, 4.1, 4.2
2000.4.5a
3.1, 3.2, 3.3, 4.0, 4.1, 4.2
2000.4.5b
3.1, 3.2, 3.3, 4.0, 4.1, 4.2
2000.4.6
3.1, 3.2, 3.3, 4.0, 4.1, 4.2
2003.1.1
4.3
2003.1.2a
4.3
2003.1.3a
4.3
2003.1.3b
4.3
2003.1.4
4.3
2003.1.4a
4.3
2003.1.5
4.3
2003.1.5a
4.3
1 See additional notes for Cisco Unified Communications Manager Release 3.3(2) that follow this table.
2 Ensure 2000.2.5SR2 (minimum) is installed before upgrading.
3 Ensure 2000.2.6SR5 (minimum) is installed before upgrading.
4 Ensure 2000.2.6SR4 (minimum) is installed before upgrading.
5 Ensure 2000.2.7SR2 (minimum) is installed before upgrading.
6 Only for Cisco MCS-7825 Unified Communications Manager Appliance (3.4 GHz).
7 Ensure 2000.4.2SR10 (minimum) is installed before upgrading.
Additional Notes for Cisco Unified Communications Manager Release 3.3(2)
Cisco supports OS upgrade 2000.2.5, 2000.2.6, and 2000.2.7 with Cisco Unified Communications Manager Release 3.3(2) only after the Cisco Unified Communications Manager Release 3.3(2) installation is complete. This upgrade only applies when you are installing a new server or reinstalling an old server by using the CDs. You can upgrade older Cisco Unified Communications Manager systems first to OS 2000.2.5 or 2000.2.6, then upgrade later to Cisco Unified Communications Manager Release 3.3(2) without issues.
You can use OS upgrade 2000.2.7 to upgrade any previous version of Windows 2000 Server or Advanced Server that is provided for Cisco Unified Communications Manager.
Cisco supports the Telex P-800 USB audio device and Griffin iMic to provide music from an external music on hold source. The following servers support the devices: Cisco MCS-7825-H-2.2-EVV1, MCS-7835H-2.4-EVV1, MCS-7835I-2.4-EVV1, MCS-7845H-2.4-EVV1, MCS-7835-1266 Unified Communications Manager Appliances, and later released servers.
Cisco does not support the following servers for use with Cisco Unified Communications Manager Release 4.0 and later, and Cisco Unified Contact Center Express Release 3.5 and later: Cisco MCS-7820, MCS-7822, MCS-7830 Unified Communications Manager Appliances, IBM x330 800MHz-1GHz, and IBM x340.
Compatible Platforms, Tools, and Products
This section provides information on the following compatible platforms, tools, and products:
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•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Backup and Restore System
Use the most recent compatible version of the Backup and Restore System (BARS). Table 40 provides BARS compatibility information for Cisco Unified Communications Manager Release 3.x through Release 4.x.
Note
Table 40 Backup and Restore (BARS) for Cisco Unified CM Release 3.x through Release 4.x
3.5.44
3.1, 3.2, 3.3(2), 3.3(3)
3.5.53
3.1, 3.2, 3.3(2), 3.3(3)
4.0.2
3.1, 3.2, 3.3, 4.0, 4.1
4.0.4
3.1, 3.2, 3.3, 4.0, 4.1
4.0.5
3.1, 3.2, 3.3, 4.0, 4.1
4.0.6
3.1, 3.2, 3.3, 4.0, 4.1, 4.2
4.0.7
3.1, 3.2, 3.3, 4.0, 4.1, 4.2
4.0.8
3.1, 3.2, 3.3, 4.0, 4.1, 4.2
4.0.9
3.1, 3.2, 3.3, 4.0, 4.1, 4.2
4.0.10
3.3(3), 3.3(4), 3.3(5), 4.0, 4.1, 4.2
4.0.11
3.3(3), 3.3(4), 3.3(5), 4.0, 4.1, 4.2
4.0.12
3.3(3), 3.3(4), 3.3(5), 4.0, 4.1, 4.2, 4.3(1)
4.0.131
3.3(2), 3.3(3), 3.3(4), 3.3(5), 4.0, 4.1, 4.2, 4.3(1), 4.3(2)
4.0.14
3.3(2), 3.3(3), 3.3(4), 3.3(5), 4.0, 4.1, 4.2, 4.3
4.0.15
3.3(2), 3.3(3), 3.3(4), 3.3(5), 4.0, 4.1, 4.2, 4.3
1 Be aware that the Cisco Unified Communications Manager database backup process that uses BARS 4.0.14 is backward, but not forward, compatible. The BARS 4.0.14 software can restore a pre-4.0.14 database backup that was created by using pre-4.0.14 software. BARS pre-4.0.14 software cannot restore a BARS 4.0.14 Cisco Unified Communications Manager database backup.
Certificate Authority Proxy Function
All releases of Cisco Unified Communications Manager include the Certificate Authority Proxy Function (CAPF) tool.
Cisco Aironet 1200 Series
You can research Cisco Aironet 1200 Series compatibility with Cisco Unified Communications Manager releases by using the Cisco Unified Communications Compatibility Tool at the following URL:
http://tools.cisco.com/ITDIT/vtgsca/VTGServlet
Go to the preceding URL, select the Cisco Unified Communications Manager release that you want to research, then search the compatibility tool window to find Cisco Aironet 1200 Series.
Cisco Analog Phone Gateways
This section includes information on the following analog phone gateways:
Find additional information about Cisco analog phone gateways at this URL:
http://www.cisco.com/en/US/products/hw/gatecont/ps2250/tsd_products_support_series_home.html
VG202 Analog Phone Gateway
You can research VG202 Analog Phone Gateway compatibility with Cisco Unified Communications Manager releases by using the Cisco Unified Communications System Release Summary Matrix for IP Telephony at this URL:
Go to the preceding URL and find the table row for the VG202 Analog Phone Gateway in the matrix's "Communications Infrastructure" section. Within that row, you see table cells that correspond to Cisco Unified Communications Manager releases. For a particular cell, if you see a value other than "—", then the VG202 Analog Phone Gateway is compatible with that Cisco Unified Communications Manager release.
VG204 Analog Phone Gateway
You can research VG204 Analog Phone Gateway compatibility with Cisco Unified Communications Manager releases by using the Cisco Unified Communications System Release Summary Matrix for IP Telephony at this URL:
Go to the preceding URL and find the table row for the VG204 Analog Phone Gateway in the matrix's "Communications Infrastructure" section. Within that row, you see table cells that correspond to Cisco Unified Communications Manager releases. For a particular cell, if you see a value other than "—", then the VG204 Analog Phone Gateway is compatible with that Cisco Unified Communications Manager release.
VG224 Analog Phone Gateway
You can research VG224 Analog Phone Gateway compatibility with Cisco Unified Communications Manager releases by using the Cisco Unified Communications System Release Summary Matrix for IP Telephony at this URL:
Go to the preceding URL and find the table row for the VG224 Analog Phone Gateway in the matrix's "Communications Infrastructure" section. Within that row, you see table cells that correspond to Cisco Unified Communications Manager releases. For a particular cell, if you see a value other than "—", then the VG224 Analog Phone Gateway is compatible with that Cisco Unified Communications Manager release.
VG248 Analog Phone Gateway
You can research VG248 Analog Phone Gateway compatibility with Cisco Unified Communications Manager releases by using the Cisco Unified Communications System Release Summary Matrix for IP Telephony at this URL:
Go to the preceding URL and find the table row for the VG248 Analog Phone Gateway in the matrix's "Communications Infrastructure" section. Within that row, you see table cells that correspond to Cisco Unified Communications Manager releases. For a particular cell, if you see a value other than "—", then the VG248 Analog Phone Gateway is compatible with that Cisco Unified Communications Manager release.
Cisco ATA 186 and ATA 188 Analog Telephone Adaptor
Table 41 displays information for Cisco Unified Communications Manager Release 5.x through Release 8.x for the Cisco ATA 186 and ATA 188.
Be aware that the end-of-sale date for the Cisco ATA 186 and the ATA 188 was April 1, 2006.
Find additional information on the Cisco ATA 186 and ATA 188 at this URL:
http://www.cisco.com/en/US/products/hw/gatecont/ps514/tsd_products_support_series_home.html
Cisco ATA 186 Analog Telephone Adaptor
Go to the following link for ATA 186 software downloads:
http://www.cisco.com/en/US/products/hw/gatecont/ps514/prod_installation_guides_list.html
The Cisco ATA 186 device does not have a MGCP/SCCP load. Unlike the Cisco Unified IP Phone that can receive an .xml configuration file from the Cisco TFTP server, the Cisco ATA 186 device cannot receive the .xml file and cannot register with the Cisco Unified Communications Manager server. Perform the following procedure to register the Cisco ATA 186 device as an MGCP/SCCP device:
Step 1
Step 2
Step 3
Step 4
Step 5
Tip
Step 6
Step 7
Updating an Existing Cisco ATA 186
In releases before Cisco Unified Communications Manager Release 3.2, the Cisco ATA 186 displayed in Cisco Unified Communications Manager Administration as a Cisco Unified IP Phone 7960. With Cisco Unified Communications Manager Release 3.2, the Cisco ATA 186 displays as a Cisco ATA 186 phone type.
Migrated Cisco ATA 186 devices display as Cisco Unified IP Phone 7960 in Cisco Unified Communications Manager 3.2 Administration. Perform the following procedure to change the phone type.
Procedure
Step 1
Tip
Step 2
Step 3
Step 4
The Cisco ATA 186 device attempts to autoregister with the Cisco Unified Communications Manager.
Step 5
Step 6
Step 7
Cisco Cius
You can research Cisco Cius compatibility with Cisco Unified Communications Manager releases by using the Cisco Unified Communications Compatibility Tool at the following URL:
http://tools.cisco.com/ITDIT/vtgsca/VTGServlet
Go to the preceding URL, select the Cisco Unified Communications Manager release that you want to research, then search the compatibility tool window to find Cisco Cius.
Cisco Conference Connection
Be aware that the Cisco Conference Connection (CCC) end-of-sale (EOS) date was August 28, 2006.
Table 42 provides CCC compatibility information for Cisco Unified Communications Manager Release 3.x through Release 4.x.
Find additional information about Cisco Conference Connection at this URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps752/tsd_products_support_series_home.html
Table 42 Cisco Conference Connection Compatibility with Cisco Unified Communications Manager Release 3.x through Release 4.x
CCC 1.1(1)
3.1
CCC 1.1(2)
3.21
CCC 1.1(3)
3.1, 3.22
CCC 1.2(1)
CCC 1.2(2)
1 See the topic Ensuring Functionality After the Cisco Unified Communications Manager Release 3.2 Upgrade that immediately follows this table.
2 Be aware that a minimum of CCC Release 1.1(3)spA is required.
3 Be aware that a minimum of Cisco Unified CM Release 3.1(4b) spC is required.
4 Be aware that a minimum of Cisco Unified Communications Manager Release 3.2(2c)spG is required.
5 Be aware that a minimum of CCC Release 1.2(2)SR1 is required.
6 Be aware that a minimum of CCC Release 1.2(2)SR2 is required.
Ensuring Functionality After the Cisco Unified Communications Manager Release 3.2 Upgrade
If you use DC Directory and CCC 1.1(2) with a version of Cisco Unified Communications Manager Release 3.1, to ensure DC Directory performs properly after the Cisco Unified Communications Manager Release 3.2 upgrade, perform the following procedure before the upgrade:
Step 1
Step 2
This file takes the users from DC Directory and places them in a local database for Cisco Conference Connection to use.
Step 3
After you rename the file, any changes or additions that you make in DC Directory do not display in the Cisco Conference Connection directory.
Note
use a different password, if needed. No such problems or issues exist with CCC 1.2(2).
Cisco Customer Response Solutions
See the Cisco Customer Response Solutions (CRS) compatibility matrix at this URL:
http://cisco.com/en/US/products/sw/custcosw/ps1846/products_device_support_tables_list.html
Cisco Disaster Recovery System
The Cisco Disaster Recovery System (DRS) provides full data backup and restore capabilities for all Cisco Unified Communications Manager servers. All versions of Cisco Unified Communications Manager, beginning with Release 5.1(x), include Cisco DRS.
Find additional information on the Cisco DRS at this URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_maintenance_guides_list.html
Cisco DPA Series Voice Messaging Gateways
Note
Table 43 provides Cisco DPA series voice messaging gateway compatibility information for Cisco Unified Communications Manager Release 3.x through Release 6.x.
Find additional information available at this URL:
http://www.cisco.com/en/US/products/hw/gatecont/ps821/tsd_products_support_maintain_and_operate.html
Cisco Emergency Responder
You can research Cisco Emergency Responder compatibility with Cisco Unified Communications Manager releases by using the Cisco Unified Communications Compatibility Tool at the following URL:
http://tools.cisco.com/ITDIT/vtgsca/VTGServlet
Go to the preceding URL, select the Cisco Unified Communications Manager release that you want to research, then search the compatibility tool window to find Cisco Emergency Responder.
Cisco Fax Server
Table 45 provides the Cisco Fax Server compatibility information for Cisco Unified Communications Manager Release 4.x through Release 7.x.
Find additional information on the Cisco Fax Server at this URL:
http://www.cisco.com/en/US/products/ps6178/tsd_products_support_series_home.html
Cisco Integrated Communications System 7750
Note
Table 45 provides the Cisco Integrated Communications System (ICS) 7750 voice gateway compatibility information for Cisco Unified Communications Manager Release 3.x through Release 4.x.
Find additional information about the Cisco ICS System 7750 at this URL:
http://www.cisco.com/en/US/products/hw/voiceapp/ps967/tsd_products_support_series_home.html
Table 45 Cisco ICS 7750 Compatibility with Cisco Unified Communications Manager Release 3.x through Release 4.x
2.5(0)
3.1, 3.2
2.6(0)
3.3(2)
2.6(1)
3.3(3)
2.6(2)
3.3(3), 3.3(4), 4.01
1 Although exceptions were noted in the ICS-7750 Product Overview and the ICS-7750 Compatibility Matrix, because this product is at end of sale (EOS), be aware that these documents are no longer available.
Cisco Intercompany Media Engine
You can research Cisco Intercompany Media Engine compatibility with Cisco Unified Communications Manager releases by using the Cisco Unified Communications Compatibility Tool at the following URL:
http://tools.cisco.com/ITDIT/vtgsca/VTGServlet
Go to the preceding URL, select the Cisco Unified Communications Manager release that you want to research, then search the compatibility tool window to find Cisco Intercompany Media Engine.
Cisco IOS Software
Refer to Cisco IOS Software compatibility information for Cisco Unified Communications Manager in the "Communications Infrastructure" section of the Cisco Unified Communications System Release Summary Matrix for IP Telephony at this URL:
Cisco IP Communicator
Refer to Cisco IP Communicator compatibility information for Cisco Unified Communications Manager in the release notes at
http://www.cisco.com/en/US/products/sw/voicesw/ps5475/prod_release_notes_list.html
Go to the release notes that are linked at the preceding URL, then search for the Cisco Unified Communications Manager release that you want to research.
Cisco IP SoftPhone
Table 46 provides the Cisco IP SoftPhone compatibility information for Cisco Unified Communications Manager Release 3.x through Release 4.x.
Table 46 Cisco IP SoftPhone Compatibility with Cisco Unified Communications Manager Release 3.x through Release 4.x
1.2(2)
1.2(3)
3.1, 3.21, 3.3(2)
1.3(1)
1.3(2a)
1.3(3)
1.3(4a)
3.1, 3.2, 3.3(2), 3.3(3), 3.3(4)1, 3.3(5)1, 4.01, 4.11, 4.21, 4.31
1 This version requires a TSP upgrade. See Cisco IP SoftPhone—Upgrading the TAPI/TSP on the Client section for additional steps.
Cisco IP SoftPhone—Upgrading the TAPI/TSP on the Client
Perform the following procedure to upgrade the Cisco IP SoftPhone TAPI/TSP.
Procedure
Step 1
Tip
Step 2
Step 3
Step 4
Step 5
Cisco IP Videoconferencing 3540 System
Table 47 provides the Cisco IP Videoconferencing 3540 System compatibility information for Cisco Unified Communications Manager Release 5.x through Release 6.x.
See additional information at this URL:
http://www.cisco.com/en/US/products/hw/video/ps1870/tsd_products_support_series_home.html
Cisco Mobile 8.0
Refer to Cisco Mobile 8.0 compatibility information for Cisco Unified Communications Manager in the online release notes at
http://cisco.com/en/US/products/ps7271/prod_release_notes_list.html
Go to the release notes that are linked at the preceding URL, then search for the system requirements for Cisco Unified Communications Manager.
Cisco Mobile 7.1
Refer to Cisco Mobile 7.1 compatibility information for Cisco Unified Communications Manager in the online matrix at
http://www.cisco.com/en/US/products/ps7270/products_device_support_tables_list.html
Go to the matrix that is linked at the preceding URL, then search for the Cisco Unified Communications Manager release that you want to research.
Note
Cisco Monitor Director
Cisco Monitor Director does not currently support Cisco Unified Communications Manager.
See additional information at this URL:
http://www.cisco.com/en/US/products/ps7246/tsd_products_support_series_home.html
Cisco Monitor Manager
Cisco Monitor Manager does not currently support Cisco Unified Communications Manager.
See additional information at this URL:
http://www.cisco.com/en/US/products/ps7244/tsd_products_support_series_home.html
Cisco netManager Unified Communications
Table 48 provides the Cisco netManager Unified Communications compatibility information for Cisco Unified Communications Manager Release 4.x through Release 7.x.
See additional information at this URL:
http://www.cisco.com/en/US/products/ps7243/tsd_products_support_series_home.html
Cisco Personal Assistant
Table 49 provides Cisco Personal Assistant (PA) compatibility information with Cisco Unified Communications Manager Release 3.x through Release 4.x.
Find additional information about Cisco Personal Assistant at this URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps2026/tsd_products_support_series_home.html
Note
Table 49 Cisco Personal Assistant (PA) Compatibility with Cisco Unified Communications Manager Release 3.x through Release 4.x
1.3(2)
3.1, 3.2
1.3(3)
3.1, 3.2
1.3(4)
3.1, 3.2(2a, 3.2(2c), 3.2(3) 3.3(2), 3.3(3)
1.4(2)
3.1, 3.2(2a, 3.2(2c), 3.2(3) 3.3(2), 3.3(3)
1.4(3)
1.4(4)
4.0(1)4 , 4.0(2a)
1.4(5)
3.3, 4.0, 4.1, 4.2, 4.3
1.4(6)
3.3(3)3, 3.3(4), 3.3(5), 4.0, 4.1, 4.2(1)
1 Cisco recommends Cisco Unified Communications Manager Release 3.2(2c)-spH.
2 See the "Cisco IP SoftPhone—Upgrading the TAPI/TSP on the Client" section.
3 At a minimum, Cisco recommends Cisco Unified Communications Manager Release 3.3(3)sr3.
4 At a minimum, Cisco recommends Cisco Unified Communications Manager Release 4.0(1)sr2.
Cisco Security Agent for Unified Communications Manager
Be aware that Cisco Security Agent 5.2.0.272-3.1(2) and later are compatible with Cisco Unified Communications Manager 4.1, 4.2, and 4.3. Cisco Systems, Inc., no longer supports Cisco Security Agent versions earlier than 5.2.
Cisco Security Agent automatically installs for Cisco Unified Communications Manager Releases 5.x and later, so compatibility information is not specified here for these releases.For more information, refer to the following URL:
http://www.cisco.com/en/US/products/ps7244/index.html
Cisco Survivable Remote Site Voicemail
Table 50 provides Cisco Survivable Remote Site Voicemail compatibility information for Cisco Unified Communications Manager Release 6.x through Release 8.x. Also refer to this matrix's Cisco Unified Express section.
Cisco JTAPI Service Provider
Table 51 provides Cisco JTAPI Service Provider compatibility information for Cisco Unified Communications Manager Release 6.1(2) through Release 8.x.
Cisco TAPI Service Provider
Table 52 provides Cisco TAPI Service Provider (TSP) compatibility information for Cisco Unified Communications Manager Release 6.1(2) through Release 8.x.
Cisco TelePresence Manager
Table 53 provides Cisco TelePresence Manager compatibility information for Cisco Unified Communications Manager Release 5.x through Release 6.x.
Find additional information on the Cisco TelePresence Manager at this URL:
http://www.cisco.com/en/US/products/ps7074/tsd_products_support_series_home.html
Cisco Unified Application Environment
The Cisco Unified Application Environment comprises a development and runtime platform that is designed for creation, deployment, and execution of converged voice and data applications. It integrates with Cisco Unified Communications Manager and Cisco Unified Presence.
The Cisco Unified Application Environment contains the following products:
•
•
•
Find Cisco Unified Application Environment compatibility information for Cisco Unified Communications Manager at this URL:
http://www.cisco.com/en/US/docs/voice_ip_comm/cuae/8_0/english/compat/guide/swcompat.html#wp41303
Find additional information on Cisco Unified Application Environment at this URL:
http://www.cisco.com/en/US/products/ps7058/tsd_products_support_series_home.html
Cisco Unified Business Attendant Console
Find information about Cisco Unified Business Attendant Console compatibility with Cisco Unified Communications Manager in the matrix at this URL:
http://www.cisco.com/en/US/products/ps7282/prod_release_notes_list.html
Cisco Unified CallConnector for Microsoft Dynamics CRM
The Cisco Unified CallConnector for Microsoft Windows product, which was developed for Microsoft Dynamics Customer Relationship Management (CRM), connects Cisco IP Communications with Microsoft Customer Relationship Management.
Table 54 provides Cisco Unified CallConnector for Microsoft Dynamics CRM compatibility information for Cisco Unified Communications Manager Release 3.x through Release 4.x. See additional information at this URL:
http://www.cisco.com/en/US/products/ps6713/index.html
Table 54 Cisco Unified CallConnector for Microsoft Dynamics CRM for Cisco Unified Communications Manager Release 3.x through Release 4.x
2.0.4.8
3.3, 4.0, 4.1
2.1(2)1
4.0, 4.1, 4.2
1 See the Cisco Interoperability Portal at http://www.cisco.com/en/US/netsol/ns728/networking_solutions_program_category_home.html
Cisco Unified Communications 500 Series for Small Business
Be aware that Cisco Unified Communications 500 Series for Small Business is not currently compatible with any release of Cisco Unified Communications Manager.
Cisco Unified Communications Integration for Microsoft Office Communicator
You can research Cisco Unified Communications Integration for Microsoft Office Communicator compatibility with Cisco Unified Communications Manager releases by using the Cisco Unified Communications Compatibility Tool at the following URL:
http://tools.cisco.com/ITDIT/vtgsca/VTGServlet
Go to the preceding URL, select the Cisco Unified Communications Manager release that you want to research, then search the compatibility tool window to find Cisco Unified Communications Integration for Microsoft Office Communicator.
Cisco Unified Communications Manager Assistant
Cisco Unified Communications Manager Assistant derives its version from Cisco Unified Communications Manager. When you download Cisco Unified Communications Manager Assistant, it auto-syncs with your installed version of Cisco Unified Communications Manager. You cannot use an older version of Cisco Unified Communications Manager Assistant with a newer version of Cisco Unified Communications Manager. Whatever installed version of Cisco Unified Communications Manager you have, you must use the same version of Cisco Unified Communications Manager Assistant.
Cisco Unified Communications Manager Attendant Console
Cisco Unified Communications Manager in Release 3.3(2) through Release 7.x includes the Cisco Unified Communications Manager Attendant Console product.
Cisco Unified Communications Manager CDR Analysis and Reporting
All releases of Cisco Unified Communications Manager, except for Release 3.1(4a) and Release 3.1(4b), include the Cisco Unified Communications Manager CDR Analysis and Reporting (CAR) tool, formerly called the Administrative Reporting Tool (ART). In these releases, except for Release 3.1(4a) and Release 3.1(4b), ART represents a plug-in application.
Cisco Unified Communications Manager Dialed Number Analyzer
Table 55 provides Cisco Unified Communications Manager Dialed Number Analyzer (DNA) compatibility information for Cisco Unified Communications Manager Release 3.x through Release 7.x. In later releases of Cisco Unified Communications Manager, the DNA gets included with the software release.
Cisco Unified Communications Manager Express
You can research Cisco Unified Communications Manager Express compatibility with Cisco Unified Communications Manager releases by using the Cisco Unified Communications Compatibility Tool at the following URL:
http://tools.cisco.com/ITDIT/vtgsca/VTGServlet
Go to the preceding URL, select the Cisco Unified Communications Manager release that you want to research, then search the compatibility tool window to find Cisco Unified Communications Manager Express.
Cisco Unified Communications Manager Upgrade Utility
The Cisco Unified Communications Manager Upgrade Utility, a nonintrusive tool, detects the health of the servers in the Cisco Unified Communications Manager cluster before you perform an upgrade to Cisco Unified Communications Manager. Table 56 provides Cisco Unified Communications Manager upgrade utility information for Cisco Unified Communications Manager Release 3.x through Release 7.x. View supported Cisco Unified Communications Manager upgrade paths at the "Supported Cisco Unified Communications Manager Upgrades" section.
Find additional information at this URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_installation_guides_list.html
Cisco Unified Contact Center Enterprise
Refer to Cisco Unified Contact Center Enterprise compatibility information for Cisco Unified Communications Manager in the Cisco Unified Contact Center Enterprise Software Compatibility Guide at
http://www.cisco.com/en/US/products/sw/custcosw/ps1844/products_device_support_tables_list.html
Cisco Unified Contact Center Express
Refer to Cisco Unified Contact Center Express compatibility information for Cisco Unified Communications Manager in the Cisco Unified Contact Center Express Software and Hardware Compatibility Guides at
http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_device_support_tables_list.html
Cisco Unified Customer Voice Portal
Refer to Cisco Unified Customer Voice Portal compatibility information for Cisco Unified Communications Manager in the Cisco Unified Contact Center Enterprise Software Compatibility Guide at
http://www.cisco.com/en/US/products/sw/custcosw/ps1844/products_device_support_tables_list.html
Cisco Unified Department Attendant Console
Find information about Cisco Unified Department Attendant Console compatibility with Cisco Unified Communications Manager in the matrix at this URL:
http://www.cisco.com/en/US/products/ps7282/prod_release_notes_list.html
Cisco Unified Enhanced Survivable Remote Site Telephony
Table 57 provides Cisco Unified Enhanced Survivable Remote Site Telephony compatibility information for Cisco Unified Communications Manager Release 3.x through Release 8.x.
Cisco Unified Enterprise Attendant Console
Find information about Cisco Unified Enterprise Attendant Console compatibility with Cisco Unified Communications Manager in the matrix at this URL:
http://www.cisco.com/en/US/products/ps7282/prod_release_notes_list.html
Cisco Unified Expert Advisor
Find information about Cisco Unified Expert Advisor compatibility with Cisco Unified Communications Manager in the Cisco Unified Contact Center Enterprise matrix at this URL:
http://www.cisco.com/en/US/products/sw/custcosw/ps1844/products_device_support_tables_list.html
Cisco Unified Express
Table 58 provides Cisco Unified Express (CUE) compatibility for Cisco Unified Communications Manager.
Table 58 Cisco Unified Express (CUE) Compatibility with Cisco Unified Communications Manager
7.1
7.1(2)
Cisco Unified Intelligence Center
Refer to Cisco Unified Intelligence Center compatibility information for Cisco Unified Communications Manager in the Cisco Unified Contact Center Enterprise Software Compatibility Guide at
http://www.cisco.com/en/US/products/sw/custcosw/ps1844/products_device_support_tables_list.html
Cisco Unified Intelligence Suite
Refer to Cisco Unified Intelligence Suite compatibility information for Cisco Unified Communications Manager in the Cisco Unified Contact Center Enterprise Software Compatibility Guide at
http://www.cisco.com/en/US/products/sw/custcosw/ps1844/products_device_support_tables_list.html
Cisco Unified Intelligent Contact Management Enterprise
You can research Cisco Unified Intelligent Contact Management Enterprise compatibility with Cisco Unified Communications Manager releases by using the Cisco Unified Communications Compatibility Tool at the following URL:
http://tools.cisco.com/ITDIT/vtgsca/VTGServlet
Go to the preceding URL, select the Cisco Unified Communications Manager release that you want to research, then search the compatibility tool window to find Cisco Unified Intelligent Contact Management Enterprise.
Cisco Unified Intelligent Contact Management Hosted
You can research Cisco Unified Intelligent Contact Management Hosted compatibility with Cisco Unified Communications Manager releases by using the Cisco Unified Communications Compatibility Tool at the following URL:
http://tools.cisco.com/ITDIT/vtgsca/VTGServlet
Go to the preceding URL, select the Cisco Unified Communications Manager release that you want to research, then search the compatibility tool window to find Cisco Unified Intelligent Contact Management Hosted.
Cisco Unified IP Interactive Voice Response
Find information about Cisco Unified IP Interactive Voice Response compatibility with Cisco Unified Communications Manager in the Cisco Unified Contact Center Enterprise matrix at this URL:
http://www.cisco.com/en/US/products/sw/custcosw/ps1844/products_device_support_tables_list.html
Cisco Unified IP Phone 6900 Series
You can research Cisco Unified IP Phone 6900 Series compatibility with Cisco Unified Communications Manager releases by using the Cisco Unified Communications Compatibility Tool at the following URL:
http://tools.cisco.com/ITDIT/vtgsca/VTGServlet
Go to the preceding URL, select the Cisco Unified Communications Manager release that you want to research, then search the compatibility tool window to find the specific Cisco Unified IP Phone 6900 Series phone model you want, including the following:
•
•
•
•
•
•
Cisco Unified IP Phone 7900 Series
You can research Cisco Unified IP Phone 7900 Series compatibility with Cisco Unified Communications Manager releases by using the Cisco Unified Communications Compatibility Tool at the following URL:
http://tools.cisco.com/ITDIT/vtgsca/VTGServlet
Go to the preceding URL, select the Cisco Unified Communications Manager release that you want to research, then search the compatibility tool window to find the specific Cisco Unified IP Phone 7900 Series phone model you want, including the following:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Cisco Unified IP Phone 7910G and 7910G+SW
Table 59 provides Cisco Unified IP Phone 7910G and 7910G+SW compatibility information for Cisco Unified Communications Manager Release 3.x through Release 4.x.
Be aware that the end-of-sale date for the Cisco Unified IP Phone 7910G was July 28, 2004, and for the 7910G+SW, it was January 15, 2006.
Find additional information at this URL:
http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html
Cisco Unified IP Phone 7914 Expansion Module
The Cisco Unified IP Phone 7914 Expansion Module supports the following Cisco Unified IP Phones that run SCCP and SIP: 7960G, 7961G, 7961G-GE, 7962-GE, 7965-GE, 7970G-GE, and 7971G-GE, and 7975G-GE.
Note
Be aware that the end-of-sale date for the Cisco Unified IP Phone 7914 Expansion Module was March 31, 2009.
Table 60 provides Cisco Unified IP Phone 7914 Expansion Module compatibility information for Cisco Unified Communications Manager Release 3.x through Release 8.x.
Find additional information at this URL:
http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html
Table 60 Cisco Unified IP Phone 7914 Expansion Module Compatibility with Cisco Unified Communications Manager Release 3.x through Release 8.x
5.0(3) - SCCP
3.11 , 3.2, 3.3, 4.1 4.2, 4.3, 5.1, 6.0, 6.1, 7.0(1)
5.0(3) - SIP
7.0(1)
5.0(4) - SCCP
6.1(3a), 6.1(4), 6.1(5), 7.0(2), 7.1, 8.0
5.0(4) - SIP
7.x
1 Requires Cisco Unified Communications Manager Release 3.1(2c) or later.
Cisco Unified IP Phone 7915 Expansion Module
The Cisco Unified IP Phone 7915 Expansion Module supports the following Cisco Unified IP Phones that run SCCP and SIP: 7962G, 7965G, and 7975G. Phones that run SCCP must run Cisco Firmware Release 8.3(5) or a later release. Phones that run SIP must run Cisco Firmware Release 8.4(1) or a later release.
Table 61 provides Cisco Unified IP Phone 7915 Expansion Module compatibility information for Cisco Unified Communications Manager Release 4.x through Release 8.x.
Find additional information at this URL:
http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html
Table 61 Cisco Unified IP Phone 7915 Expansion Module Compatibility with Cisco Unified Communications Manager Release 4.x through Release 8.x
1.0(2) - SCCP
4.2(3)SR31 , 4.3(1)2 , 4.3(2)3 , 5.1(3b), 5.1(3c), 6.1(1b), 6.1(2), 6.1(3a), 7.0(1)
1.0(2) - SIP
7.0(1)
1.0(2)SR1 - SCCP
4.2(3)SR31, 4.3(1)2, 4.3(2)3, 5.1(3b), 5.1(3e), 6.1(1b), 6.1(2), 6.1(3a), 7.0(1)
1.0(2) SR1- SIP
7.0(1)
1.0(3) - SCCP
6.1(3a), 6.1(4), 7.0(2), 7.1
1.0(3) - SIP
6.1(3a), 6.1(4), 7.0(2), 7.1
1.0(4) - SCCP
4.2(3) SR3a, 4.3(2), 5.1(3)b, 6.1(1), 6.1(2x), 6.1(3x), 6.1(4x), 6.1(5x), 7.x, 8.x
1 Supports Cisco Unified Communications Manager Release 4.2(3)SR3a or later.
2 Supports Cisco Unified Communications Manager Release 4.3(1)ES22.
3 Supports Cisco Unified Communications Manager Release 4.3(2)SR1a and Release 4.3(2)ES4.
Cisco Unified IP Phone 7916 Expansion Module
The Cisco Unified IP Phone 7916 Expansion Module supports the following Cisco Unified IP Phones that run SCCP and SIP: 7962G, 7965G, and 7975G. Phones that run SCCP must run Cisco Firmware Release 8.3(5) or a later release. Phones that run SIP must run Cisco Firmware Release 8.4(1) or a later release.
Table 62 provides Cisco Unified IP Phone 7916 Expansion Module compatibility information for Cisco Unified Communications Manager Release 4.x through Release 8.x.
Find additional information at this URL:
http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html
Table 62 Cisco Unified IP Phone 7916 Expansion Module Compatibility with
Cisco Unified Communications Manager Release 4.x through Release 8.x1.0(2) - SCCP
4.2(3)SR31 , 4.3(1)2 , 4.3(2)3 , 5.1(3b), 5.1(3c), 6.1(1b), 6.1(2), 6.1(3a), 7.0(1)
1.0(2) - SIP
7.0(1)
1.0(2)SR1 - SCCP
4.2(3)SR3,1 4.3(1)2, 4.3(2)3, 5.1(3b), 5.1(3e), 6.1(1b), 6.1(2), 6.1(3a), 7.0(1)
1.0(2) SR1- SIP
7.0(1)
1.0(3) - SCCP
6.1(3a), 6.1(4), 7.0(2), 7.1
1.0(3) - SIP
6.1(3a), 6.1(4), 7.0(2), 7.1
1.0(4) - SCCP
4.2(3) SR3a, 4.3(2), 5.1(3)b, 6.1(1), 6.1(2x), 6.1(3x), 6.1(4x), 6.1(5x), 7.x, 8.x
1 Supports Cisco Unified Communications Manager Release 4.2(3)SR3a or later.
2 Supports Cisco Unified Communications Manager Release 4.3(1)ES22.
3 Supports Cisco Unified Communications Manager Release 4.3(2)SR1a and Release 4.3(2)ES4.
Cisco Unified IP Phone 8900 Series
You can research Cisco Unified IP Phone 8900 Series compatibility with Cisco Unified Communications Manager releases by using the Cisco Unified Communications Compatibility Tool at the following URL:
http://tools.cisco.com/ITDIT/vtgsca/VTGServlet
Go to the preceding URL, select the Cisco Unified Communications Manager release that you want to research, then search the compatibility tool window to find the specific Cisco Unified IP Phone 8900 Series phone model you want, including the following:
•
•
Cisco Unified IP Phone 9900 Series
You can research Cisco Unified IP Phone 9900 Series compatibility with Cisco Unified Communications Manager releases by using the Cisco Unified Communications Compatibility Tool at the following URL:
http://tools.cisco.com/ITDIT/vtgsca/VTGServlet
Go to the preceding URL, select the Cisco Unified Communications Manager release that you want to research, then search the compatibility tool window to find the specific Cisco Unified IP Phone 9900 Series phone model you want, including the following:
•
•
Cisco Unified MeetingPlace
You can research Cisco Unified MeetingPlace compatibility with Cisco Unified Communications Manager by using the Cisco Unified MeetingPlace compatibility matrices at the following URL:
http://www.cisco.com/en/US/products/sw/ps5664/ps5669/products_device_support_tables_list.html
Go to the preceding URL and select the Cisco Unified MeetingPlace release's compatibility matrix that you want to refer to. Within that matrix, search for "Cisco Unified Communications Manager". Your search takes you to a table that lists the Cisco Unified Communications Manager versions that are compatible with the Cisco Unified MeetingPlace release that you selected.
Cisco Unified MeetingPlace Express
Table 63 provides Cisco Unified MeetingPlace Express compatibility information for Cisco Unified Communications Manager Release 3.x through Release 7.x.
Find additional information about Cisco Unified MeetingPlace Express at this URL:
http://www.cisco.com/en/US/products/ps6533/tsd_products_support_series_home.html
Note
Table 63 Cisco Unified MeetingPlace Express Compatibility with
Cisco Unified Communications Manager Release 3.x through Release 7.x1.1
3.31 , 4.0, 4.1, 4.2(1), 5.0, 5.1
1.1.1
3.31, 4.0, 4.1, 4.2(1), 5.0, 5.1
1.2 and 1.2 VT
3.31, 4.0, 4.1, 4.2(1), 5.0, 5.1
2.0 and 2.0 VT
3.3, 4.0, 4.1, 4.2, 4.3, 5.02 , 5.1, 6.0, 6.1
2.0(1)
4.0, 4.1, 4.2, 4.3, 5.0, 5.1, 6.0, 6.1
2.0(2.126)
4.0, 4.1, 4.2, 4.3, 5.0, 5.1, 6.0, 6.1
2.0(3.35)
4.0, 4.1, 4.2, 4.3, 5.0, 5.1, 6.0, 6.1
2.1(1.2)
4.0, 4.1, 4.2, 4.3, 5.0, 5.1, 6.0, 6.1, 7.0
1 H.323 environment only. SIP does not get supported.
2 SIP integration requires Cisco Unified Communications Manager Release 5.0(4) or later.
Cisco Unified Mobile Communicator
Refer to Cisco Unified Mobile Communicator compatibility information for Cisco Unified Communications Manager in the online matrix at
http://www.cisco.com/en/US/products/ps7270/products_device_support_tables_list.html
Go to the matrix that is linked at the preceding URL, then search for the Cisco Unified Communications Manager release that you want to research.
Note
Cisco Unified Mobility
Cisco Unified Mobility previously carried the name Cisco Unified MobilityManager.
Table 64 provides Cisco Unified Mobility compatibility information for Cisco Unified Communications Manager Release 4.x through Release 5.x.
Find additional information on Cisco Unified Mobility at this URL:
http://www.cisco.com/en/US/products/ps6567/tsd_products_support_series_home.html
Cisco Unified Mobility Advantage
Refer to Cisco Unified Mobility Advantage compatibility information for Cisco Unified Communications Manager in the online matrix at
http://www.cisco.com/en/US/products/ps7270/products_device_support_tables_list.html
Go to the matrix that is linked at the preceding URL, then search for the Cisco Unified Communications Manager release that you want to research.
Note
Cisco Unified Operations Manager
You can research Cisco Unified Operations Manager compatibility with Cisco Unified Communications Manager releases by using the Cisco Unified Communications Compatibility Tool at the following URL:
http://tools.cisco.com/ITDIT/vtgsca/VTGServlet
Go to the preceding URL, select the Cisco Unified Communications Manager release that you want to research, then search the compatibility tool window to find Cisco Unified Operations Manager.
Cisco Unified Personal Communicator
Find Cisco Unified Personal Communicator compatibility information for Cisco Unified Communications Manager Release 5.x through Release 8.x in the release notes at this URL:
http://www.cisco.com/en/US/products/ps6844/prod_release_notes_list.html
Be aware that Cisco UPC is compatible with Cisco Unified Communications Manager and a concurrent version of Cisco Unified Presence. Refer to this matrix's section on Cisco Unified Presence to research Cisco Unified Presence compatibility with Cisco Unified Communications Manager.
Cisco Unified PhoneProxy
You can research Cisco Unified PhoneProxy compatibility with Cisco Unified Communications Manager releases by using the Cisco Unified Communications Compatibility Tool at the following URL:
http://tools.cisco.com/ITDIT/vtgsca/VTGServlet
Go to the preceding URL, select the Cisco Unified Communications Manager release that you want to research, then search the compatibility tool window to find Cisco Unified PhoneProxy.
Cisco Unified Presence
Find Cisco Unified Presence compatibility information for Cisco Unified Communications Manager Release 5.x through Release 8.x in the documents at this URL:
http://www.cisco.com/en/US/products/ps6837/products_device_support_tables_list.html
Find additional information about Cisco Unified Presence at this URL:
http://www.cisco.com/en/US/products/ps6837/tsd_products_support_series_home.html
Cisco Unified Provisioning Manager
You can research Cisco Unified Provisioning Manager compatibility with Cisco Unified Communications Manager releases by using the Cisco Unified Communications Compatibility Tool at the following URL:
http://tools.cisco.com/ITDIT/vtgsca/VTGServlet
Go to the preceding URL, select the Cisco Unified Communications Manager release that you want to research, then search the compatibility tool window to find Cisco Unified Provisioning Manager.
Cisco Unified Service Monitor
You can research Cisco Unified Service Monitor compatibility with Cisco Unified Communications Manager by using the Cisco Unified Service Monitor compatibility matrices at the following URL:
http://www.cisco.com/en/US/products/ps6536/products_device_support_tables_list.html
Go to the preceding URL and select the Cisco Unified Service Monitor release's compatibility matrix that you want to refer to. Within that matrix, select the Cisco Unified Communications Manager table. The "Software Version" column of that table lists the Cisco Unified Communications Manager versions that are compatible with the Cisco Unified Service Monitor release that you selected.
Cisco Unified Service Statistics Manager
You can research Cisco Unified Service Statistics Manager compatibility with Cisco Unified Communications Manager releases by using the Cisco Unified Communications Compatibility Tool at the following URL:
http://tools.cisco.com/ITDIT/vtgsca/VTGServlet
Go to the preceding URL, select the Cisco Unified Communications Manager release that you want to research, then search the compatibility tool window to find Cisco Unified Service Statistics Manager.
Cisco Unified SIP Phones 3900 Series
This section includes information on the following phones:
Find additional information about the Cisco Unified SIP Phones 3900 series at this URL:
http://www.cisco.com/en/US/products/ps7193/tsd_products_support_series_home.html
Cisco Unified SIP Phone 3911
Table 65 provides Cisco Unified SIP Phone 3911 compatibility information for Cisco Unified Communications Manager Release 5.x through Release 8.x.
Cisco Unified SIP Phone 3951
Table 66 provides Cisco Unified SIP Phone 3951 compatibility information for Cisco Unified Communications Manager Release 5.x through Release 8.x.
Cisco Unified SIP Proxy
Table 67 provides Cisco Unified SIP Proxy compatibility information for Cisco Unified Communications Manager.
Cisco Unified Survivable Remote Site Telephony
Cisco Unified Survivable Remote Site Telephony (SRST) does not depend upon Cisco Unified Communications Manager, but supports phone loads. Use the SRST documentation roadmap to determine which phones are supported in each release of Cisco Unified Communications Manager.
The Secure SRST product requires Cisco Unified Communications Manager Release 4.1(2) or later.
You can research Cisco Unified Survivable Remote Site Telephony compatibility with Cisco Unified Communications Manager by using the Cisco Unified Survivable Remote Site Telephony compatibility matrices at the following URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps2169/products_device_support_tables_list.html
Go to the preceding URL and select the Cisco Unified Survivable Remote Site Telephony release's compatibility matrix that you want to refer to. Within that matrix, search for "Cisco Unified Communications Manager". Your search takes you to a table that lists the Cisco Unified Communications Manager versions that are compatible with the Cisco Unified Survivable Remote Site Telephony release that you selected.
Cisco Unified Video Advantage
Refer to Cisco Unified Video Advantage compatibility information for Cisco Unified Communications Manager in the release notes at
http://www.cisco.com/en/US/products/sw/voicesw/ps5662/prod_release_notes_list.html
Go to the release notes that are linked at the preceding URL, then search for the Cisco Unified Communications Manager release that you want to research.
Cisco Unified Videoconferencing 3515
Table 68 provides Cisco Unified Videoconferencing 3515 compatibility information for Cisco Unified Communications Manager Release 5.x through Release 8.x.
Find additional information at this URL:
http://www.cisco.com/en/US/products/hw/video/ps1870/tsd_products_support_series_home.html
Cisco Unified Videoconferencing 3545
Table 69 provides Cisco Unified Videoconferencing 3545 compatibility information for Cisco Unified Communications Manager Release 5.x through Release 8.x.
Find additional information at this URL:
http://www.cisco.com/en/US/products/hw/video/ps1870/tsd_products_support_series_home.html
Cisco Unified Videoconferencing 5100 Series MCU
Table 70 provides Cisco Unified Videoconferencing 5100 Series MCU compatibility information for Cisco Unified Communications Manager Release 5.x through Release 8.x.
Cisco Unified Videoconferencing 5200 Series MCU
Table 71 provides Cisco Unified Videoconferencing 5200 Series MCU compatibility information for Cisco Unified Communications Manager Release 5.x through 8.x.
Cisco Unity
For compatibility information between Cisco Unified Communications Manager and Cisco Unity, consult the following documents:
•
•
Find these documents at this URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_device_support_tables_list.html
Cisco Unity Connection
For compatibility information between Cisco Unified Communications Manager and Cisco Unity Connection, consult the following documents:
•
•
Find these documents at this URL: http://www.cisco.com/en/US/products/ps6509/products_device_support_tables_list.html
Cisco Unity Express
Refer to Cisco Unity Express compatibility information for Cisco Unified Communications Manager in the online matrix at
http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/compatibility/cuecomp.htm
Cisco Voice Gateways
Find information about several voice gateway series interoperability (Cisco 1700, 2600, 2800, 3700, and 3800 Series) with Cisco Unified Communications Manager at the following URL:
http://www.cisco.com/en/US/prod/collateral/routers/ps259/product_data_sheet0900aecd8057f2e0.pdf
Data Migration Assistant
Data Migration Assistant (DMA) assists you with migrating data from the current Windows-based system (with an SQL Server database) that later gets imported to the Linux-based system (with an Informix database).
Table 72 provides Cisco Data Migration Assistant (DMA) information for Cisco Unified Communications Manager Release 4.x.
Note
Find additional information on DMA at this URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_release_notes_list.html
Table 72 DMA for Cisco Unified Communications Manager Release 4.x
5.0(2a)
4.0(2a), 4.1(3)
5.0(4)
4.0(2a), 4.1(3)
5.1(1c)
4.0(2a), 4.1(3)
5.1(2b)
4.0(2a), 4.1(3)
5.1(3)
4.0(2a), 4.1(3)
6.0(1a)
4.0(2a), 4.1(3), 4.2(3)
6.1(1a)
4.0(2a), 4.1(3), 4.2(3)
6.1(2)
4.1(3), 4.2(3)
6.1(3a)
4.1(3), 4.2(3), 4.3(2)
6.1(4b)
4.1(3), 4.2(3), 4.3(2)
6.1(5)
4.1(3), 4.2(3), 4.3(2)
7.0(1a)1
4.1(3), 4.2(3), 4.3(1), 4.3(2)
7.0(2)2
4.1(3), 4.2(3), 4.3(1), 4.3(2)
7.1(2)3
4.1(3), 4.2(3), 4.3(1), 4.3(2)
7.1(3)4
4.1(3), 4.2(3), 4.3(2)
7.1(5)4
4.1(3), 4.2(3), 4.3(2)
1 This release of DMA also collects data from a Cisco Emergency Response 1.3 system for upgrade to Cisco Emergency Responder 7.0(1).
2 This release of DMA collects data for upgrade to Cisco Emergency Responder 7.0(1).
3 This release of DMA collects data for upgrade to Cisco Emergency Responder 7.0(3).
4 This release of DMA collects data for upgrade to Cisco Emergency Responder 7.1(1).
Interoperability
Find interoperability information at the Cisco Interoperability Portal at this URL:
http://www.cisco.com/en/US/netsol/ns728/networking_solutions_program_category_home.html.
Server Platforms
See the Cisco Unified Communications Manager Server Support Matrix for information on the supported Cisco MCS, Hewlett Packard servers, and IBM servers that are compatible with the various releases of Cisco Unified Communications Manager.
Information at the following URL details compatibility between Cisco Media Convergence Servers (MCS) and Cisco Unified Communications Manager:
Information at the following URL details compatibility between Cisco Media Convergence Servers (MCS) and various operating system (OS) releases:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/cmhwcomp.xls
Note
Related Documentation
•
http://www.cisco.com/en/US/netsol/ns728/networking_solutions_program_category_home.html
•
http://tools.cisco.com/ITDIT/vtgsca/VTGServlet
•
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_documentation_roadmaps_list.html
•
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_device_support_tables_list.html
•
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_device_support_tables_list.html
•
http://www.cisco.com/en/US/products/ps10326/tsd_products_support_series_home.html
•
http://cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html
•
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_device_support_tables_list.html
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Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.
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