This chapter provides information to use the Line Appearance
menu in BAT to view, export, and update line appearances.
A line appearance is the linkage of a line to a device. The end
user is now linked to a line appearance rather than a line.
The system did not provide detailed presence information about
relationships such as shared lines to
Cisco Unified Presencepreviously, which led to inaccurate or incomplete presence
state. The Line Appearance feature provides detailed information are multiple
line appearances associate with a user.
Because you might have several line appearance records,
Cisco Unified Communications Manager lets you locate specific records on the basis
of specific criteria.
During your work in a browser session, the cookies on the client
machine store your find/list search preferences. If you navigate to other menu
items and return to this menu item, or if you close the browser and then reopen
a new browser window, the system retains your
Cisco Unified Communications Manager search preferences until you modify your
Administration > Users > Line
Appearance > Export Line
Export Users Query window displays.
To find all records in the database, ensure the dialog box is
empty; go to
To filter or search records
From the first
drop-down list box, select a search parameter.
From the second
drop-down list box, choose a search pattern.
appropriate search text, if applicable.
To add additional search criteria click the
+ button. When you add criteria, the system
searches for a record that matches all criteria that you specify. To remove
criteria, click the
– button to remove the last added criteria
or click the Clear Filter button to remove all added search criteria.
All or matching records display. You can change the number of
items that display on each page by choosing a different value from the
Rows per Page drop-down list box.
You can delete multiple records from the database by checking
the check boxes next to the appropriate record and clicking
Delete Selected. You can delete all
configurable records for this selection by clicking
Select All and then clicking
From the list of records that display, click the link for the
record that you want to view.
To reverse the sort order, click the up or down arrow, if
available, in the list header.
The window displays the item that you choose.
Export line appearances
After you have selected line appearance items to export, you
can proceed to export the selected line appearances.
Before You Begin
Create a text file that
lists details of the line appearance that you want to export.
Upload the custom file
Cisco Unified Communications Manager first node.
Find the line appearance records you want
After you have located the items to export, click
Export Line Appearance Configuration window
In the In
Custom File field, enter the filename for the
File Format drop-down list box, choose the
The Line Appearance Format is available by default.
Check one or more of the following check boxes:
Export line appearances for
Cisco Unified Presence users only—The export operation will only get
Cisco Unified Presenceusers.
Export line appearances for all the primary extensions—Line
appearances for all devices that share a line to which a user is associated
will get exported.
Export line appearances for the devices associated—Line
appearances for all the lines that share a device to which a user is associated
will be exported.
Job Information area, enter the Job description.
Choose an export method. Do one of the following:
Run Immediately to export line appearances
Run Later to export line appearances at a
To create a job for generate reports, click
To schedule and/or activate this job, use the Job
Scheduler option in the
Bulk Administration main menu.
What to Do Next
The log file displays the number of users that were updated and the
number of records that failed, including an error code.