Cisco Unified Communications Manager Bulk Administration Guide, Release 9.1(1)
Phone resets and restarts
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Phone resets and restarts

This chapter provides information to reset or restart devices without updating any attributes. Use this procedure if a problem arises, and you must reset or restart the phones with a bulk transaction. You can locate phones that you want to reset using either a query or a custom file.

Reset or restart phone using query

You can create a query to locate phones that you want to reset or restart.

Procedure
    Step 1   Choose Bulk Administration > Phones > Reset/Restart Phones > Query. The Reset/Restart Phones Configuration window displays.
    Step 2   From the first Find Phones where drop-down list box, choose one of the following criteria:
    • Device Name
    • Description
    • Directory Number
    • Calling Search Space
    • Device Pool
    • Device Type
    • Call Pickup Group
    • LSC Status
    • Authentication String
    • Device Protocol
    • Security Profile
    • Common Device Configuration

    From the second Find Phone where drop-down list box, choose one of the following criteria:

    • begins with
    • contains
    • is exactly
    • ends with
    • is empty
    • is not empty
    Step 3   Specify the appropriate search text, if applicable.
    Tip   

    To find all phones that are registered in the database, click Find without entering any search text.

    Step 4   To further define your query, you can choose AND or OR to add multiple filters and repeat Step 2 and Step 3.
    Step 5   Click Find.

    A list of discovered templates displays by

    • Device Name
    • Description
    • Device Pool
    • Device Protocol
    • Status
    • IP Address
    Step 6   From the list of records, click the device name that matches your search criteria.
    Step 7   Click one of the following options:
    • Reset—To reset (power-cycle) the phones
    • Restart—To reset phones without power-cycling
    • Apply Config—To reset only the settings that have changed since the last reset
    Step 8   In the Job Information area, enter the Job description.
    Step 9   Choose an insert method. Do one of the following:
    1. Click Run Immediately to insert phone records immediately.
    2. Click Run Later to insert phone records at a later time.
    Step 10   To create a job for inserting the phone records, click Submit. To schedule and/or activate this job, use the Job Configuration window.
    Related References
    Related Information

    Reset or restart phone using custom file

    You can create a custom file of phones that you want to reset or restart using a text editor. You can use either device names or directory numbers in the custom file.

    Before You Begin
    1. Create a text file that lists one of these details for the phones that you want to reset or restart:
      • Device names
      • Description
      • Directory numbers

      Note

      Put each item on a separate line in the text file.

    2. Upload the file to the first node of Cisco Unified Communications Manager.
    Procedure
      Step 1   Choose Bulk Administration > Phones > Reset/Restart Phones > Custom File. The Reset/Restart Phones Custom Configuration window displays.
      Step 2   In the Update Phones where drop-down list box, choose the type of custom file that you have created from one of the following criteria:
      • Device Name
      • Directory Number
      • Description
      Step 3   In the list of custom files, choose the filename of the custom file for this update and then click Find.
      Caution   

      If no information is entered into the query text box, the system resets or restarts all phones.

      Step 4   Click one of the following
      • Reset—To reset (power-cycle) the phones
      • Restart—To reset phones without power-cycling
      • Apply Config—To reset only the settings that have changed since the last reset
      Step 5   In the Job Information area, enter the Job description.
      Step 6   Choose an insert method. Do one of the following:
      1. Click Run Immediately to insert phone records immediately.
      2. Click Run Later to insert phone records at a later time.
      Step 7   To create a job for inserting the phone records, click Submit. To schedule and/or activate this job, use the Job Configuration window.
      Related Tasks
      Related References
      Related Information