The Intercom feature allows one user to call another user, and
that call automatically gets answered with one-way media from caller to called
party, regardless of whether the called party is busy or idle.
You can use the Add/Update Intercom utility to
add or update intercoms in bulk to
Cisco Unified Communications Manager server.
File Name drop-down list box, choose the CSV
data file that you created for this specific bulk transaction.
Phone Template Name drop-down list box, choose
the BAT Phone template that you created for this type of bulk transaction.
Override Configuration Settings check box to
update the existing phone button template settings with the information that is
contained in the file that you want to insert.
Consider overriding the configuration settings as optional.
Job Information area, enter the Job description.
The default job description for this transaction specifies Insert
Choose a method to add Intercom DNs. Do one of the following:
Run Immediately to add Intercom DNs
Run Later to add Intercom DNs at a later
To create a job for adding Intercom DNs, click
To schedule and/or activate this job, use the
Job Configuration window.
The following table provides the field descriptions for
updating line details.
Table 1 Field description for updating Intercom DN details
Intercom Directory Number Information
Choose a route partition to which the directory number
The directory number can appear in more than one partition.
Enter a description that makes the device easy to recognize.
The description can include up to 50 characters in any language, but it cannot
include double-quotes ("), percentage sign (%),
ampersand (&), or angle brackets (<>).
This name represents the name that displays during an alert to
a shared directory number. For non-shared directory numbers, during alerts, the
system uses the name that is entered in the
ASCII Alerting Name
This field provides the same information as the
Alerting Name field, but you must limit
input to ASCII characters. Devices that do not support Unicode
(internationalized) characters display the content of the
Alerting Name ASCII field.
Intercom Directory Number Settings
Calling Search Space
Choose the calling search space to which this group of
phones/ports should belong.
A calling search space specifies the collection of route
partitions that are searched to determine how a dialed number should be routed.
Used with the Presence feature, the phone that is running SIP
or SCCP serves as a watcher because it requests status about the presence
entity, for example, directory number, that is configured as a BLF speed dial
button on the phone.
If you want the phone to receive the status of the presence
entity, choose a Presence Group that is allowed to view the status of the
Presence Group that is applied to the directory number, as indicated in the
Presence Group Configuration window.
For more information on the Presence feature, refer to the
Cisco Unified Communications Manager Features and Services Guide.