Contents

A - B - C - D - E - F - G - H - I - J - L - M - O - P - Q - R - S - T - U - V -

Index

A

activating services
BPS 1
TAPS 1
adding intercom templates
field descriptions 1
adding lines
field descriptions for BAT spreadsheet 1 2
field descriptions for template 1
to existing phones 1 2 3
to existing phones using BAT spreadsheet 1 2
to existing user device profiles 1 2 3
to phone template 1
associating file format for text-based CSV file 1 2 3 4
auto-registration options, configuring 1
auto-registration, enabled for Cisco Unified CallManager
enable auto-registration for TAPS 1

B

BAT
application overview 1 2
browser requirements 1
configuration process overview 1
data input files 1
error messages 1
installation 1
log files location 1
online help 1
scheduling jobs 1
troubleshooting 1
troubleshooting performance 1
version 1
BAT spreadsheet
adding lines to existing phones 1 2
Catalyst 6000 FXS ports 1
End User CAPF Profiles 1
field descriptions
adding lines 1 2
End User CAPF Profiles 1
update users 1
user device profile 1
users 1
IP telephony devices 1
manager assistant associations 1
overview 1
phone migration
creating CSV data file for phone migration 1
phones 1
phones with users 1
Unified CM Assistant custom manager assistant for proxy mode 1
Unified CM Assistant default manager assistant 1
update users 1
user device profile 1
users 1 2
using for CSV data file 1
VG200 gateway for T1 CAS or T1/E1 PRI 1
VG202 and VG204 gateway for FXS or VG202 and VG204 gateway
creating CSV data file for FXS 1
VG224 gateway for FXS or VG224 gateway
creating CSV data file for FXS 1
BAT.xlt 1
See BAT spreadsheet 1
browser requirements 1
Bulk Provisioning Service
activating BPS 1
deactivating BPS 1
Busy Lamp Field Directed Call Park, adding or updating 1

C

Call Pickup Groups
BAT considerations 1
BAT settings for inserting CSV file (table) 1
creating a CSV file (BAT.xlt) 1
creating custom CSV file (text-based) 1
CSV file settings (table) 1
inserting CSV file in BAT 1
updating existing CSV file 1
using query to delete call pickup groups 1
Catalyst 6000 FXS ports
creating CSV data file 1
text-based CSV file format 1
text-based CSV file, creating 1
Cisco CRS
configuring TAPS 1
required for TAPS 1
troubleshooting TAPS 1
Cisco Customer Response Solutions 1
See Cisco CRS 1
Cisco IME Link Learned Route Filter Element Configuration
Deleting 1
Cisco Unified CallManager
enable auto-registration for TAPS 1
inserting
CTI ports 1 2 3 4
emcc 1
H.323 clients 1 2 3 4
phones 1 2 3 4
phones with users 1
Unified CM Assistant manager-assistant associations 1
users 1
VG200 gateway (FXS or FXO) 1
VG200 gateway (T1 CAS or T1/E1 PRI) 1
overview of inserting records 1
Cisco Unified CallManager Assistant 1
See Unified CM Assistant 1
Cisco Unified CM Assistant Configuration Wizard 1
Cisco Unified IP-IVR
required for TAPS 1
Client Matter Codes
BAT considerations 1
BAT settings for inserting CSV file (table) 1
configuration checklist (table) 1
creating a CSV file (BAT.xlt) 1
creating custom CSV file (text-based) 1
CSV file settings (table) 1
inserting CSV file in BAT 1
updating existing CSV file 1
CMC
text-based CSV file, updating 1
configuring Cisco Unified CallManager records, process 1
configuring gateway file format 1
copying
file format for text-based CSV 1
file format for text-based CSV file 1 2 3
phone template 1
template 1
user template 1
CPG
text-based CSV file, updating 1
CSV data file
adding new devices 1
overview 1 2
updating existing devices 1 2 3 4
using BAT spreadsheet (BAT.xlt) 1
CSV, comma separated values text file 1
CSV, text-based
Catalyst 6000 FXS ports format 1
Catalyst 6000 FXS ports, creating 1
CMC
options 1
updating 1
CPG
options 1
updating 1
CTI ports format 1
CTI ports-users format 1
FAC
options 1
updating 1
FXO or FXS ports format 1
H.323 client-users format 1
H.323 clients format 1
manager assistant associations
creating 1
custom format 1
manager assistant default formats 1
overview 1
phones
creating 1
export file, all details 1
options 1
tips for creating 1
with users format 1
T1 CAS, T1/E1 PRI format 1
user device profile format 1
user device profile options 1
user device profiles
creating 1
export file 1
two lines format 1
users
creating 1
format 1
updating 1
VG200 gateways, creating 1
VG202 and VG204 gateways, creating 1
VG224 gateways, creating 1
CTI ports
deleting 1 2
dummy MAC address, using 1 2 3
text-based CSV format 1
CTI ports-users
text-based CSV format 1
custom file
deleting phones 1
deleting Unified CM Assistant managers 1 2
deleting users 1
updating phones 1
using 1 2
using to reset password and PIN 1

D

Delete
End User CAPF Profiles 1
Unassigned directory numbers 1
deleting
call pickup groups 1
emcc devices 1
EMCC template 1
file format for text-based CSV file 1 2 3
manager-assistant associations 1
phone template 1
phones using custom files 1
phones using query 1 2
remote destination file format for text-based CSV file 1
Remote Destination Profiles using query 1
template 1
Unified CM Assistant managers 1
user template 1
users 1
VG200 gateway 1 2
Deleting
Cisco IME Link Learned Route Filter Element Configuration 1
End User CAPF Profiles 1
Unassigned Directory Numbers 1
dialed number analyzer
trace configuration files 1 2
directory number
finding secure directory numbers from TAPS 1
lifting restrictions 1
restricting from TAPS 1
securing from TAPS 1
dummy MAC address 1 2 3 4
generate a list 1

E

E1 PRI
creating CSV file for VG200 gateway 1
text-based CSV file format 1
emcc
insert 1
inserting 1
inserting to Cisco Unified CallManager 1
updating 1
EMCC
deleting devices 1
template 1
deleting 1
field descriptions 1
finding template 1
End User CAPF Profiles
BAT spreadsheet
field descriptions 1
Delete 1
Deleting 1
Export 1
Exporting 1
fields 1
insert 1
error messages, BAT 1
Export
End User CAPF Profiles 1
exported fields 1
all phone details 1
all user device profile details 1
default phone details 1
default user device profile details 1
exporting 1 2
fields
all phone details 1
all user device profile details 1
default phone details 1
Default Remote Destination Profile file format details 1
default user device profile details 1
line appearance 1
moving records from one Cisco Unified CallManager to another 1 2
phone records options 1 2
phones with more than one user 1
remote destination profile records options 1
steps for exporting phone records 1
user device profile options 1
user device profile records format 1
user records format 1
user records options 1
using export files 1 2
Exporting
End User CAPF Profiles 1
Extension Mobility Cross Cluster
template
finding template 1

F

FAC
text-based CSV file, updating 1
field descriptions
adding or updating intercom template 1
adding or updating lines 1
BAT spreadsheet 1 2 3
adding lines 1 2
user device profile 1
EMCC template 1
phone template 1
updating lines 1
user device profile template 1
user template 1
fields
End User CAPF Profiles 1
file format for gateway
finding 1
file format for text-based CSV file
associating 1 2 3 4
copying 1 2 3 4
creating phone 1 2
creating remote destination profile 1
creating user device profile 1
deleting 1 2 3
finding 1 2 3
modifying 1 2 3
overview 1
file format for text-based CSV file gateway
associating 1
finding
EMCC template 1
file 1
gateway file format 1
jobs 1
line appearances 1
phone file format 1
phone template 1
remote destination file format 1
secure directory numbers from TAPS 1
UDP file format for text-based CSV 1
UDP template 1
user template 1
Forced Authorization Codes
BAT considerations 1
BAT settings for inserting CSV file (table) 1
configuration checklist (table) 1
creating a CSV file (BAT.xlt) 1
creating custom CSV file (text-based) 1
CSV file settings (table) 1
inserting CSV file in BAT 1
updating existing CSV file 1
FXO
inserting VG200 gateway to Cisco Unified CallManager 1
text-based CSV file format for VG200 gateway 1
FXS
Catalyst 6000 ports
creating CSV data file 1
text-based CSV format 1
VG200 gateways
inserting to Cisco Unified CallManager 1
text-based CSV file format 1

G

gateway
associating file format for text-based CSV file 1
gateway file format
configuring 1
finding 1

H

H.323 client-users
text-based CSV format 1
H.323 clients
deleting 1 2
text-based CSV format 1
help, online 1

I

import/export
validate 1
insert
emcc 1
Insert
End User CAPF Profiles 1
inserting
emcc 1
Inserting
End User CAPF Profiles 1
inserting records to Cisco Unified CallManager, overview 1
installing
TAPS overview 1
Intercom DNs
Add 1
Intercom Templates
adding or updating on template 1

J

jobs
activating BPS 1
deactivating BPS 1
finding 1
scheduling 1
viewing log files 1

L

language prompts for TAPS 1
line appearance
export 1
update 1
line appearances
find 1
view 1
lines
adding or updating on template 1
field descriptions in template for adding or updating 1 2
master phone template 1
maximum number 1 2
updating to user device profiles 1
log files
BAT 1
file naming convention 1
report log files 1 2 3
viewing job log files 1

M

master phone template 1
migrating phones
phone migration procedure 1
modifying
file format for text-based CSV 1
file format for text-based CSV file 1 2
phone template 1
remote destination file format for text-based CSV file 1
user template 1

O

overriding template values 1 2
overview
BAT application 1 2
BAT spreadsheet 1
Cisco Unified CM Assistant 1
CSV data file 1 2
data input files 1
file formats for text-based CSV files 1
inserting records to Cisco Unified CallManager 1
installation 1
reports 1 2 3 4
TAPS 1
templates 1
text-based CSV files 1
user device profiles 1
users 1
validating 1

P

passwords
resetting 1
phone migration
creating CSV data file 1
phones 1
adding
Busy Lamp Field Directed Call Park settings 1
Intercom template 1
IP services 1
lines 1
lines to existing 1 2 3
speed dial settings 1 2
with users 1
configuring CAPF 1
creating text-based CSV file 1
deleting 1 2
dummy MAC address, using 1 2 3 4
dummy MAC addresses list 1
export file with all details 1
exporting records options 1 2
exporting records steps 1
generating reports 1
insert to Cisco Unified CallManager 1 2 3 4
proxy mode for Unified CM Assistant 1
reloading configurations 1
report options 1
template
copying 1
creating new 1
deleting 1
field descriptions 1
finding template 1
for IP telephony devices 1
modifying 1
Unified CM Assistant assistant 1
Unified CM Assistant manager configuration 1
updating 1 2 3
updating with custom file 1
updating with query 1
using TAPS to configure 1
enable auto-registration 1
validating records 1 2
phones with users
inserting to Cisco Unified CallManager 1
text-based CSV format 1
using BAT spreadsheet 1
validating records 1
PINs
resetting 1

Q

query 1
customizing a filter 1 2
deleting call pickup groups 1
deleting phones 1 2
deleting Remote Destination Profiles 1
deleting Unified CM Assistant managers 1 2
deleting users 1
updating lines 1
updating phones 1
using to reset password and PIN 1

R

remote destination file format for text-based CSV file
deleting 1
modifying 1
remote destination profile
exporting records options 1
Remote Destination Profile template 1
reports
dummy MAC addresses 1
overview 1 2 3 4
phone options 1
phones 1
Unified CM Assistant manager assistant 1
user device profile 1
users 1
VG200 gateway 1
resetting password and PIN
using custom file 1
using query 1
resetting phones
after update 1
using custom file 1
using query 1
restarting phones
after update 1
using custom file 1
using query 1

S

securing directory numbers from TAPS 1 2
services, adding or updating 1
speed dial settings, adding or updating 1 2

T

T1 CAS
creating CSV data file for VG200 gateway 1
text-based CSV file format 1
T1 PRI
creating CSV file for VG200 gateway 1
text-based CSV file format 1
TAPS
activating TAPS service 1
Cisco CRS required 1
Cisco Unified IP-IVR required 1
configuring auto-registration options 1
configuring on Cisco CRS server 1
finding secure directory numbers 1
installation overview 1
language prompts 1
lifting restriction on directory numbers 1
log files location 1
overview 1
reloading configurations 1
requirements 1
restarting service 1
restricting directory numbers 1
securing directory numbers 1 2
setting options for using 1
starting service 1
stopping service 1
troubleshooting 1
template
EMCC 1
template type
EMCC 1
IP telephony devices 1
phones 1
Unified CM Assistant assistant for proxy mode 1
Unified CM Assistant manager for proxy mode 1
user device profiles 1
users 1
templates
adding or updating Busy Lamp Field Directed Call Park settings 1
adding or updating intercom templates 1
adding or updating IP services 1
adding or updating lines 1
adding or updating speed dial settings 1 2
BAT template overview 1
copying 1
copying phone 1
copying users 1
deleting 1
deleting EMCC 1
deleting phone 1
deleting users 1
field descriptions
adding or updating intercom templates 1
adding or updating lines 1
EMCC 1
phone 1
user device profiles 1
users 1
finding 1
master phone 1
modifying 1
modifying phone 1
modifying users 1
overriding values 1 2
users 1
trace configuration files
viewing 1 2
troubleshooting
BAT 1
BAT log files 1
BAT performance 1
TAPS 1
troubleshooting message
BAT excel sheet does not respond to actions 1
BAT menu does not display in Cisco Unified CallManager 1
BAT spreadsheet gives a compilation error while exporting data 1
BAT.xlt spreadsheet does not work with Excel XP (Office XP) 1
cannot access complete BAT functionality 1
CSV data files do not match phone template/sample file 1
export to BAT does not work in BAT.xlt file 1
job does not display in find and list job window 1
jobs remain in hold state 1
jobs remain in pending state 1
MAC address values are not allowed in CSV file if dummy MAC address option selected 1
port number not configured in template 1
Record does not match the file format selected 1
uploaded csv file does not display 1
when Cisco CRS starts, JTAPI shows partial service or out of service 1
when dialing TAPS number, caller hears busy 1

U

UDP 1
See user device profiles 1
unassigned directory numbers
delete 1
Unified CM Assistant
assistant template for proxy mode 1
creating CSV data file 1
deleting assistants
using custom file 1
deleting manager-assistant associations 1
deleting managers
described 1
using custom file 1
using query 1 2
generating reports 1
inserting manager-assistant associations 1
manager and assistant line configurations, proxy mode 1
manager and assistant shared line configurations 1
manager template for proxy mode 1
overview 1
phones
assistant configuration options 1
manager configuration options 1
proxy line example 1
proxy lines on existing 1
proxy lines on new 1
proxy mode 1
shared line example 1
shared line mode 1
setting up phones and lines 1
text-based CSV file custom format 1
text-based CSV file, creating 1
Unified CM Assistant Configuration Wizard 1
update
line appearance 1
update users
BAT spreadsheet
field descriptions 1
creating CSV data file 1
updating
emcc 1
lines to user device profiles 1
updating lines
field descriptions 1
uploading/downloading file
delete 1
download 1
finding 1
user device profiles
adding lines to existing 1 2 3
BAT spreadsheet
field descriptions 1
using 1
creating CSV data file 1
export file format 1
export file with all details 1
exporting record options 1
overview 1
reports, generating 1
steps for adding 1
template
copying 1
creating 1
deleting 1
finding 1
modifying 1
text-based CSV file format 1
text-based CSV file, creating 1
updating lines 1
validating records 1
users
adding overview 1
adding with phones 1
BAT spreadsheet
field descriptions 1
creating CSV data file 1 2
deleting 1
using custom file 1
using query 1
exported records format 1
exporting records 1
generating reports 1
inserting to Cisco Unified CallManager 1
resetting passwords and PINs 1
template 1
copying 1
creating new 1
deleting 1
field descriptions 1
finding 1
for users 1
modifying 1
text-based CSV file, creating 1
text-based CSV file, updating 1
text-based CSV format 1
updating 1
users with phones
inserting to Cisco Unified CallManager 1
using BAT spreadsheet 1
validating records 1

V

validate
import/export 1
validate import file 1
validating
options 1
overview 1
phone and user records 1
phone records 1 2
user device profile records 1
version, finding 1
VG200 gateway
creating CSV data file for T1 CAS or T1/E1 PRI 1
creating text-based CSV file 1
deleting gateway 1 2
generating reports 1
inserting to Cisco Unified CallManager (FXS or FXO) 1
inserting to Cisco Unified CallManager (T1 CAS or T1/E1 PRI) 1
VG202 and VG04 gateway
creating text-based CSV file 1
VG224 gateway
creating text-based CSV file 1
viewing
line appearances 1
viewing trace configuration files 1 2