Contents

A - B - C - D - E - F - G - H - I - J - L - M - N - O - P - Q - R - S - T - U - V - W -

Index

A

AAR
automated alternate routing (AAR) 1
abbreviated dial
described 1
access log 1
ad hoc conferences
Advanced Ad Hoc Conference Enabled 1
description 1
Drop Ad Hoc Conference 1
initiating 1
limitations 1
linear conference linking 1
Non-linear Ad Hoc Conference Linking Enabled 1
nonlinear conference linking 1
party entrance tone 1
restrictions for phone that is running SIP 1
service parameters 1
using cBarge softkey 1
using Join softkey 1
administrator tools
BAT 1
CAR 1
Cisco Unified Serviceability 1
overview 1
admission control 1 2
Advanced Ad Hoc Conference Enabled service parameter 1
alarms
DHCP 1
alternate routing
video 1
amwi
described 1
analog telephony protocols
CAS 1
described 1
E&M signaling 1
ground-start signaling 1
loop-start signaling 1
announcements 1
announcements (table) 1
annunciator
announcements 1
announcements (table) 1
configuration checklist (table) 1
dependency records 1
limitations 1
overview 1
planning configuration 1
system requirements 1
tones 1
troubleshooting 1
understanding 1
appliance 1
application dial rules
configuration design 1
configuration error checking 1
application profiles 1
application user
associating devices 1
configuration checklist (table) 1
described 1 2
ATA 186 features 1
audio quality 1
authentication
user 1
using with credential policy 1
automated alternate routing (AAR)
and hunt pilots 1
and remote gateways 1
described 1
dial prefix matrix example (table) 1
enable service parameter 1
example 1
line/DN and AAR groups (table) 1
autoregistration
configuration checklist (table) 1
described 1
multiple protocol support 1
understanding 1

B

back to back user agent
SIP 1
balanced call processing
explained 1
bandwidth
allocation of 1
calculations for admission control 1
management for video 1
used by codec types (table) 1
barge
described 1
Basic Rate Interface (BRI) 1 2
BAT 1
BLF buttons 1
BRI 1
Bulk Administration Tool
BAT 1
Busy Lamp Field (BLF) buttons 1
buttons
directories 1
messages 1

C

call admission control 1
gatekeepers
components 1
explained 1
in a distributed setting (figure) 1
locations
explained 1
illustrated (figure) 1
overview 1
RSVP and IPv6 1
trunks 1
call completion, QSIG supplementary service
Cisco Call Back 1
call control 1
call coverage
call forwarding 1
described 1
hunting 1
maximum hunt timer 1
personal preferences 1
call detail records (CDRs)
described 1
video 1
call diagnostics and voice quality metrics
described 1
call display restrictions
configuring in translation pattern 1
call diversion (forwarding), QSIG supplementary service 1
call failure, avoiding 1
call forward
call forward all
call forward all loop prevention 1
CFA destination override 1
described 1
call forward busy
described 1
call forward no answer
described 1
call forward no coverage
described 1
described 1
in multiple voice-mail systems 1
multiple voice-mail systems examples 1
SIP 1
call forward busy
described 1
call forward no answer
described 1
call forward no coverage
described 1
call forwarding
described 1
call hold
SIP 1
call park
described 1
call park Busy Lamp Field (BLF) buttons 1
call pickup
described 1 2
call preservation
explained 1
scenarios (table) 1
call processing
balanced load explained 1
by Cisco Unified Communications Manager 1
combined with redundancy (figure) 1
call select
described 1
call transfer
QSIG supplementary service 1
SIP 1
using hookflash 1
call waiting
described 1
called party
transformations 1 2
transformations settings 1
transformations settings (table) 1
caller identification
restrictions 1
support for device control protocols (table) 1
support vs. device control protocols 1
types 1
calling line
SIP 1
calling name presentation
SIP 1
calling party
normalization 1
presentation settings 1
restriction settings 1
transformations 1
transformations settings 1
transformations settings (table) 1 2
calling search spaces
dependency records 1
examples 1
explained 1
guidelines and tips 1
list of topics 1
search for phones 1
calls
making and receiving multiple per directory number 1
on-hook call transfer 1
video 1
CAR overview 1
Catalyst 4000
4224 voice gateway switch 1
access gateway module 1
Catalyst 4224 Voice Gateway Switch 1
Catalyst 6000
Cisco Communication Media Module 1
configuration illustrated (figure) 1
FXS analog interface module 1
hookflash transfer 1
T1/E1 line card 1
CDR
described 1
CDR Analysis and Reporting (CAR) 1
centralized TFTP
configuration tips 1
master TFTP server 1
overview 1
secure clusters 1
CFA Destination Override service parameter 1 2
channel associated signaling (CAS) 1 2
characters, special
configuring 1
described (table) 1
Cisco ATA 186
configuration checklist (table) 1
connecting to Cisco Unified Communications Manager 1
Cisco Call Back
described 1
Cisco Catalyst 4000 1
Cisco Catalyst 6000 1
Cisco Communication Media Module (CMM) 1
Cisco Conference Bridge (WS-SVC-CMM) 1
Cisco DPA
illustrated (figure) 1
integration overview 1
Cisco DSP
NM-HD supported gateways 1
NM-HDV supported gateways 1
NM-HDV2 supported gateways 1
overview 1
supported gateways 1
supported routers 1
understanding 1
Cisco IP Communicator
default phone button template 1
described 1
Cisco IP SoftPhone profiles 1
Cisco Messaging Interface
CMI 1
Cisco SIP endpoints
SIP profile 1
Cisco TelePresence
described 1
Cisco TFTP service
alternate Cisco file servers 1
configuration checklist (table) 1
list of topics 1
overview 1
understanding 1
Cisco Unified CM User Options 1
Cisco Unified Communications
applications 1
call processing 1
client 1
clients 1
components 1
configuring system 1
infrastructure 1
network 1
overview 1
support 1
supported applications 1
Cisco Unified Communications Manager
bandwidth usage 1
becoming inactive 1 2
benefits 1
call processing 1
configuration 1
CTI redundancy 1
groups
configuring 1
described 1
illustrated (figure) 1
introduction 1
key features 1
redundancy 1
server, configuring 1
supported voice codecs 1
voice mail connectivity 1
Cisco Unified Communications Manager Assistant
softkey templates
described 1
Cisco Unified Communications Manager JTAPI
using credential policy 1
using user directory 1
Cisco Unified Communications Manager TAPI
using credential policy 1
Cisco Unified IP Phone Services
configuration checklist (table) 1
dependency records 1
guidelines and tips 1
overview 1
understanding 1
Cisco Unified IP Phones
12 SP+, described 1
30 VIP, described 1
3951 1
7902, described 1
7905, described 1
7906, described 1
7910, described 1
7911, described 1
7912, described 1
7914 Expansion Module, described 1
7940, described 1
7941, described 1
7960, described 1
7961, described 1
7970, described 1
7971, described 1
7985, described 1
Cisco Unified IP Conference Station 7935, described 1
Cisco Unified IP Conference Station 7936, described 1
directories button 1
features
abbreviated dial 1
audible message waiting indicator 1
barge 1
call diagnostics and voice quality metrics 1
call forward all 1
call forward busy 1
call forward no answer 1
call forward no coverage 1
call park 1
call pickup 1 2
call select 1
conference linking 1
conference list 1
connected number display 1
described 1
device mobility 1
direct transfer 1
directed call park 1
do not disturb 1
hold reversion 1
immediate divert 1
intercom 1
IPv6 1
join 1
log out of hunt groups 1
malicious call ID 1
mobile connect and mobile voice access 1
monitoring and recording 1
peer-to-peer image distribution 1
privacy 1
quality report tool 1
secure tone 1
service URL 1
speed dial 1
VPN client 1
identifying TFTP server 1
messages button 1
overview 1
SIP
3951, described 1
supported models 1
that are running SIP
default phone button template (advanced) 1 2
default phone button template (basic) 1 2
NTP reference 1
that support SIP
PLAR 1
Cisco Unified Mobile Communicator
described 1
Cisco Unified Personal Communicator
described 1
Cisco Unity
configuration checklist (table) 1
connections with the phone system (figure) 1
messaging integration
description 1
overview 1
system requirements 1
Cisco VG200 Voice Gateway 1
Cisco VG224 Analog Phone Gateway
configuring 1
description 1
Cisco VG248 Analog Phone Gateway
configuring 1
description 1
gateway redundancy 1
Cisco Wireless IP Phones
7920, described 1
clear filter button
phone search 1
closest match routing 1
clusters
balanced call processing 1
communication between 1
compared to groups 1
configuration checklist (table) 1
database replication 1
described 1
list of topics 1
overview 1
CMI redundancy
described 1
illustrated (figure) 1
CMLocal date/time group 1
codecs
bandwidth used per call (table) 1
G.711 1
G.723 1
G.729 1
GSM 1
video 1
wideband 1
common device configurations
described 1
search for phones 1
common phone profiles
described 1
communication between clusters 1
compression of voice stream 1
Computer Telephony Integration
CTI 1
conference bridges
ad hoc
described 1
annunciator 1
configuration checklist (table) 1
dependency records 1
meet-me
described 1
overview 1
performance monitoring 1
troubleshooting 1
types (table) 1
types in Cisco Unified Communications Manager Administration 1
conference chaining 1
conference devices
Cisco Conference Bridge (WS-SVC-CMM), described 1
MTP WS-X6608 DSP service card 1
software, described 1
understanding 1
video, described 1
conference linking
described 1
conference list
described 1
conference routers
described 1
conferences
ad hoc
initiating 1
limitations 1
described 1
meet-me
initiating 1
limitations 1
party entrance tone 1
conferencing
across an IP WAN 1
hardware-based 1
using Cisco DSP 1
video 1
configuration
Cisco Unified Communications Manager 1
files for devices 1
settings
checklist (table) 1
list of topics 1
configuration checklist
MGCP BRI 1
connected line, SIP 1
connected name identification, SIP 1
connected number display
described 1
connected party
presentation settings 1
restriction settings 1
transformations settings (table) 1
counters, video bridge 1
credential management 1
credential policy
bulk administration 1
configuration checklist (table) 1
credential caching 1
credential history 1
described 1
events 1
JTAPI/TAPI support 1
logs 1
using with authentication 1
CTI
application failure 1
applications 1
configuration checklist (table) 1
controlled devices 1
CTIManager
described 1
redundancy 1
dependency records 1
IP phones 1
IPv6 support 1
list of topics 1
media termination points 1
ports
described 1 2
redundancy 1 2
route points 1
SIP endpoints 1
super provider 1
user groups 1
user management 1

D

database replication
described 1
repairing 1
troubleshooting 1
verifying 1
date/time groups
CMLocal 1
described 1
DDI 1
See discard digits instructions 1
dependency records
annunciator 1
calling search spaces 1
Cisco Unified IP Phone Services 1
conference bridge 1
CTI 1
directory numbers
described 1
gateways 1
media resource group lists 1
media resource groups 1
MTP 1
partitions 1
phones
described 1
system-level settings 1
time periods 1
time schedules 1
transcoders 1
device control protocols and caller identification support (table) 1
device mobility
described 1
device pools
described 1 2
search for phones 1
updating 1
devices
accessing TFTP server 1
associating to an application user 1
associating to an end user 1
associating with users 1
conference
Cisco Conference Bridge (WS-SVC-CMM) 1
software 1
understanding 1
video 1
configuration files 1
CTI control 1
distributing for redundancy 1
firmware loads 1
identifying TFTP server 1
MTP characteristics 1
support
list of topics 1
supported 1
transcoders
resetting 1
updating firmware loads 1
using Cisco TFTP 1
using DHCP 1
DHCP
alarms 1
and devices 1
domain name system 1
migration 1
server
configuration process 1
described 1
TFTP 1
dial plans
accessing gateways 1
dial rules
overview 1
digit analysis, static
caveats 1
configuration tip 1
described 1
explained 1
Unified Communications Manager Assistant example 1
digital signal processor (DSP) 1
digital telephony protocols
BRI 1
described 1
E1 PRI 1
QSIG 1
T1 PRI 1
direct transfer
described 1 2
directed call park
described 1
directories button, configuring 1
directory
access 1
access for Cisco Unified Communications endpoints 1
configuration checklist (table) 1 2
extension mobility 1
LDAP 1
overview 1
directory lookup dial rules overview 1
directory numbers
active check box 1
call forward
busy trigger 1 2
no answer ring duration 1 2
call forward information display 1 2
characteristics 1
conference 1
configuration checklist (table) 1
dependency records
described 1
direct transfer 1
features
call forward 1
call waiting 1
listed 1
find all directory numbers 1
join 1
making and receiving multiple calls 1
managing 1
overview 1
search tips 1
shared line appearance 1
shared line appearance restrictions 1
transfer 1
update directory number of all devices sharing this line check box 1
discard digits instructions 1
configuring 1
explained (table) 1
DND
described 1
DNs
directory numbers 1
DPA 7630/7610
functionality 1
illustrated (figure) 1
purpose 1
understanding 1
using SMDI 1 2
Drop Ad Hoc Conference service parameter 1
DSCP
marking 1
SIP 1
DTMF digits
SIP devices 1

E

E&M signaling
delay dial 1
immediate start 1
wink start 1
E1 CAS 1
E1 Primary Rate Interface (E1 PRI) 1
E1 Primary Rate Interface (PRI) 1
Effective Access Privileges For Overlapping User Groups and Roles enterprise parameter 1
end user
associating devices 1
configuration checklist (table) 1
described 1 2
enterprise parameters
described 1
Effective Access Privileges For Overlapping User Groups and Roles 1
user groups 1
expansion module
Cisco Unified IP Phone 7914 1
extension mobility
described 1
user device profile 1
user directory 1
external calls
forwarding 1

F

features
call park 1
Cisco Unified Communications Manager Assistant 1
Cisco Unified IP Phone Services 1
directed call park 1
extension mobility overview 1
music on hold (MOH) 1
phone button features (table) 1
phone login overview 1
fields requiring route patterns (table) 1
firewall
traversal 1
firmware loads
described 1
updating 1
Foreign Exchange Office (FXO) 1 2
Foreign Exchange Station (FXS) 1 2
forwarding
internal and external calls 1
FXO 1 2
FXS 1 2

G

G.711 1
G.723 1
G.729 1
g.clear codec
SIP trunks 1
gatekeepers
and call admission control (figure) 1
configuration checklist (table) 1
configuring 1
configuring in Cisco Unified Communications Manager 1 2
configuring on the router 1
described 1
H.323 1
gateways
Catalyst 4000 Access Gateway Module 1
Catalyst 4224 gateway 1
Catalyst 6000 configuration illustrated (figure) 1
Catalyst 6000 FXS Analog Interface Module 1
Catalyst 6000 T1/E1 and Services Module 1
Cisco Communication Media Module 1
Cisco IOS H.323 devices 1
Cisco voice gateways 1
configuration checklist (table) 1
dependency records 1
failover and fallback 1
H.323 devices 1
identifying TFTP server 1
models (table) 1
overview 1
port types (table) 1
related to dial plans 1
signaling protocols (table) 1
standalone
VG200 voice 1
VG224 analog phone 1
VG248 analog phone 1
summary of voice gateways (table) 1
timer parameter for video 1
trunk interfaces (table) 1
ground-start signaling 1
groups, Cisco Unified Communications Manager
compared to clusters 1
components of 1
configuring 1
illustrated (figure) 1
groups, date/time 1
GSM 1

H

H.323
call processing 1
Cisco IOS gateways 1
clients 1
configuration notes 1
dynamic addressing 1
gateways 1
IOS gateway redundancy 1
registering with gatekeeper 1
trunk interaction for video 1
used in voice gateways 1
video 1
hold
viewing held calls on shared lines 1
hold reversion
described 1
hookflash transfer 1
hub-and-spoke topology 1
hunt lists
described 1
hunt group logoff notification service parameter 1
log out of hunt groups 1
log out of hunt groups softkey 1
non-shared-line operation 1
shared-line operation 1
hunt pilots
and automated alternate routing 1
described 1
wildcards 1
hunting
described 1
example 1
maximum hunt timer 1
personal preferences 1

I

identification services
QSIG supplementary service, described 1
immediate divert
described 1
Intelligent Bridge Selection 1
inter-VRF communication 1
intercluster communication 1
intercluster voice mail 1
intercom
described 1
internal calls
forwarding 1
international escape character +
benefits 1
configuring \\+ 1
configuring + 1
gateway and trunk support 1
phone support 1
speed dial support 1
SRST support 1
String + on Outbound Calls service parameter 1
internet ecosystem 1
introduction to Cisco Unified Communications Manager 1
IP Phone Services
Cisco Unified IP Phone Services 1
IP Phones
Cisco Unified IP Phones 1
IP telephony protocols
understanding 1

J

join
described 1 2
party entrance tone 1
JTAPI
Cisco Unified Communications Manager JTAPI 1

L

LDAP
described 1
overview 1
line groups
described 1
linear ad hoc conference linking 1
load balancing
distributing devices 1
explained 1
load, firmware 1
local route groups 1
locations
and call admission control (figure) 1
and regions 1
configuration checklist (table) 1 2
described 1
interaction with regions 1
interaction with regions (figure) 1
used in admission control 1
log out of hunt groups
described 1 2
softkey 1
logging missed calls for shared lines 1
loop-start signaling 1

M

malicious call ID
described 1
master TFTP server
sending files to the master TFTP server 1
maximum hunt timer 1
media
firewall traversal 1
media control 1
Media Gateway Control Protocol (MGCP) 1
media resource group lists
configuration checklist (table) 1
dependency records 1
described 1
media resource groups
configuration checklist (table) 1
dependency records 1
described 1
media resource manager
managing MTPs 1
using to manage transcoders 1
media resources
call control 1
described 1
management 1
media control 1
media resource group lists 1
media resource groups 1
media termination point control 1
music on hold control 1
overview 1
redundancy 1
unicast bridge control 1
media termination points
MTP 1
meet-me conferences
description 1
initiating 1
limitations 1
party entrance tone 1
message waiting
description 1
indication 1
messages button 1
messaging, Cisco Unity
integration description 1
integration overview 1
MGCP
BRI
call flow (figure) 1
configuring 1
described 1
gateway redundancy 1
migrating phones 1
missed calls
logging missed calls for shared lines 1
MLPP
described 1
Resource Priority Namespace Network Domains 1
SIP trunks and VoSIP 1
mobile connect and mobile voice access
described 1
modifying files 1
MOH
described 1
MOH control 1
monitoring and recording
described 1
MTP
avoiding call failure/user alert 1
Cisco Unified Communications Manager becomes inactive 1
configuration checklist (table) 1
control 1
CTI 1
dependency records 1
device characteristics 1
failover and fallback 1
managing with media resource manager 1
overview 1
planning configuration 1
resetting registered devices 1
SIP 1
SIP devices 1
supplementary services for a SIP call 1
system requirements and limitations 1
transcoding services 1
types (table) 1
understanding 1
using transcoders 1
WS-X6608 DSP service card 1
multisite WAN
using centralized MTP transcoding (figure) 1
music on hold
MOH 1

N

network
virtualization
inter-VRF communication 1
media firewall traversal 1
network video 1
NM-HD supported gateways 1
NM-HDV supported gateways 1
NM-HDV2 supported gateways 1
Non-linear Ad Hoc Conference Linking Enabled service parameter 1
nonlinear ad hoc conference linking 1
normalization
calling party 1
description 1
NTP SIP 1

O

on-hook call transfer 1
overview
of Cisco Unified Communications Manager 1
of system configuration 1

P

parameters
enterprise
described 1
Effective Access Privileges For Overlapping User Groups and Roles 1
user groups 1
service
described 1
Maximum Phone FallBack Queue Depth 1
Message Waiting Lamp Policy 1
partitions
dependency records 1
examples 1
explained 1
guidelines and tips 1
list of topics 1
name limitations 1
party entrance tone 1
conferences 1
join 1
path replacement
described 1
peer-to-peer image distribution
described 1
performance monitoring counters
video 1
personal preferences 1
phone button templates
12 series, default template 1
30 SP+, default template 1
30 VIP, default template 1
7902, default template 1
7905 SCCP, default template 1
7905 SIP, default template 1
7906 SCCP, default template 1
7906 SIP, default template 1
7910, default template 1
7911 SCCP, default template 1
7911 SIP, default template 1
7912 SCCP, default template 1
7912 SIP, default template 1
7920, default template 1
7931, default template 1
7940 SCCP, default template 1
7940 SIP, default template 1
7941 G-GE SCCP, default template 1
7941 SCCP, default template 1
7941 SIP, default template 1
7960 SCCP, default template 1
7960 SIP, default template 1
7961 G-GE SCCP, default template 1
7961 SCCP, default template 1
7961 SIP, default template 1
7970 SCCP, default template 1
7970 SIP, default template 1
7971 SCCP, default template 1
7971 SIP, default template 1
7985, default template 1
analog phone, default template 1
ATA 186, default template 1
Cisco IP Communicator, default template 1
Cisco TelePresence, default template 1 2
conference station 7935, default template 1
conference station 7936, default template 1
IP-STE, default template 1
ISDN BRI Phone, default template 1
programmable line keys 1
third-party SIP device, default template 1 2
Unified Communicator SIP, default template 1
VGC phone, default template 1
VGC Virtual, default template 1
phone login
described 1
phone NTP reference
configuring for phones that are running SIP 1
phones
administration tips 1
associating with users 1
ATA 186 1
button templates
default 1
described 1
guidelines 1
listed by model (table) 1
Cisco Unified IP Phone Services 1
common phone profiles 1
dependency records
described 1
failover and fallback 1
features
Cisco Unified IP 1
described (table) 1
privacy 1
find all phones 1
IPv6 support 1
methods for adding 1
migrating 1
prime line support for answering calls 1
SCCP configuration checklist (table) 1
search by authentication string 1
search by call pickup group 1
search by calling search space 1
search by common device configuration 1
search by description 1
search by device name 1
search by device pool 1
search by device protocol 1
search by device type 1
search by directory number 1
search by LSC status 1
search by security profile 1
search criteria 1
search tips 1
SIP configuration checklist (table) 1
softkey templates
add application 1
configure softkey layout 1
described 1
PLAR
for Cisco phones that support SIP 1
for Cisco Unified IP Phones that support SIP 1
SIP dial rules 1
ports
configuring for SMDI 1
CTI
described 1
presentation settings
calling party 1
connected party 1
preservation of calls
explained 1
scenarios (table) 1
prime line
support for answering calls 1
support for voice messaging 1
privacy
described 1
private line automatic ringdown
PLAR 1
profiles
Cisco IP SoftPhone 1
common phone 1
programmable line keys
overview 1
protocols
analog telephony 1
H.323 1 2
MGCP 1
Session Initiation Protocol (SIP) 1
Skinny Client Control Protocol 1 2
Skinny Client Control Protocol (SCCP) Gateway Protocol 1
Skinny Gateway Protocol 1

Q

Q signaling
QSIG 1
QoS enforcement 1
QSIG
Annex M.1 1
basic call feature 1
basic call setup 1
call completion 1
call diversion (rerouting) 1
call transfer 1
Cisco Unified Communications Manager interface 1
compatibility with older versions (ECMA) 1
facility selection and reservation 1
identification services 1
message tunneling 1 2
message waiting indication (MWI) service 1
overview 1
path replacement 1
SIP trunk 1
supplementary services
call completion (Cisco Call Back), described 1
call diversion (forwarding) 1
call transfer 1
identification 1
path replacement 1
tunneling over SIP trunks 1
quality of sound 1
quality report tool
described 1

R

redirecting dial number identification service 1
redundancy
and distributed call processing (figure) 1
Cisco VG248 1
CMI
described 1
illustrated (figure) 1
CTI 1 2
CTI and Cisco Unified Communications Manager 1
CTIManager 1
IOS H.323 gateways 1
list of topics 1
MGCP gateway 1
of media resources 1
support for gateways 1
types of 1
with distributed call processing 1
regions
and call admission control 1
and locations 1
described 1
example (figure) 1
interaction with locations 1
interaction with locations (figure) 1
SIP devices with MTP 1
used with admission control 1
used with admission control (figure) 1
requirements
Cisco Unity 1
restriction settings
calling party 1
connected party 1
RFC4028 session timers 1
roles
described 1 2
enterprise parameters 1
overview 1
route groups
described 1
local
and called party transformations 1
related to dial plans 1
route lists
described 1
types, example (figure) 1
route patterns
closest match routing 1
considerations for using 1
described 1
fields in Cisco Unified Communications Manager (table) 1
usage 1
using the @ wildcard character 1
wildcards 1
route plans
and Cisco Analog Access Gateways (figure) 1
and Cisco Digital Access Gateways (figure) 1
overview 1
report 1
understanding 1
routers, conference
hardware 1
routing
automated alternate
described 1
closest match 1
log out of hunt groups 1
time-of-day 1
dependency records 1
for end users 1
time periods 1
time schedules 1
understanding 1
RSVP
call detail records 1
call transfer (example) 1
caveats 1
configuration checklist (table) 1
configuring 1
IPv6 support 1
migrating to 1
MLPP support (examples) 1
music on hold interaction (example) 1
overview 1
shared-line support (example) 1
troubleshooting
alarms 1
end-to-end RSVP 1
performance monitoring counters 1
trace 1
video support 1

S

SCCP auto-registration 1
search
by authentication string 1
by call pickup group 1
by calling search space 1
by common device configuration 1
by description 1
by device name 1
by device pool 1
by device protocol 1
by device type 1
by directory number 1 2
by LSC status 1
by security profile 1
for all directory numbers in the database 1
for all phones in the database 1
for directory numbers 1
for phones 1
search criteria 1
secure tone
described 1
security profiles
search for phones 1
SIP trunk 1
server, Cisco Unified Communications Manager
configuring 1
service parameters
Advanced Ad Hoc Conference Enabled 1
Automated Alternate Routing Enable 1
blocking transfer capabilities 1
call classification 1
CFA Destination Override 1 2
described 1
Drop Ad Hoc Conference 1
hunt group logoff notification 1
Maximum Phone FallBack Queue Depth 1
Message Waiting Lamp Policy 1
Non-linear Ad Hoc Conference Linking Enabled 1
Show Line Group Member DN in finalCalledPartyNumber CDR Field 1
trusted relay point 1
service URL
described 1
Serviceability
and video 1
Session Initiation Protocol (SIP)
understanding 1
settings
called party transformations
configuring 1
explained (table) 1
calling party transformations
explained (table) 1 2
configuring
checklist (table) 1
described 1
connected party transformations
explained (table) 1
special characters 1
shared line appearance
active check box 1
described 1
logging missed calls to shared line 1
restrictions 1
update directory number of all devices sharing this line check box 1
viewing held calls on shared line 1
shared lines
with hunt lists 1
signaling protocols, gateway 1
Simplified Message Desk Interface
SMDI 1
Simplified Message Desk Interface (SMDI) 1
SIP
3PCC 1
ad hoc conference settings 1
B2BUA 1
basic calls between SIP endpoints and Cisco Unified Communications Manager 1
call forward 1
call hold 1
call identification services 1
call transfer 1
calling line and name identification presentation 1
Cisco Unified Communications Manager functionality supported by phones that are running SIP 1
Cisco Unified Communications Manager support for Cisco SIP endpoints 1
configuring trunk for video calls 1
connected line and name identification presentation 1
description of Cisco Unified Communications Manager and SIP 1
dial plans 1
diversion header 1
DSCP 1
DTMF Relay calls between SIP endpoints and Cisco Unified Communications Manager 1
endpoints
CTI support 1
supplementary services 1
forwarding DTMF digits 1
functions and features in Cisco Unified Communications Manager 1
join header 1
network time protocol 1
networking 1
protocol 1
PUBLISH
configuration tips 1
service parameters 1
REFER 1
remote party ID (RPID) header 1
remotecc 1
replaces and referred-by headers 1
replaces header 1
RFC3261 1
RFC3262 1
RFC3264 1
RFC3265 + dialog package 1
RFC3265 + KPML package 1
RFC3265 + presence package 1
RFC3265 + RFC3842 MWI package 1
RFC3311 1
RFC3514 1
RFC4028 session timers 1
RNDIS 1
service parameters 1
SIP PUBLISH 1
softkey handling 1
supplementary services 1
timers and counters 1
trunk configuration checklist (table) 1
understanding 1
using MTP devices 1
video 1
SIP autoregistration 1
SIP dial rules
dial rule parameters 1
dial rule patterns 1
overview 1
PLAR 1
SIP endpoints
overview 1
SIP profile
Cisco SIP endpoints 1
SIP trunks 1
SIP standards
Cisco endpoints 1
SIP trunks
between Cisco Unified Communications Manager 4.X and 6.X systems 1
MLPP for VoSIP 1
PUBLISH
configuration tips 1
QSIG tunneling over SIP support 1
security profiles 1
SIP profile 1
SIP PUBLISH 1
support for secured V.150.1 MoIP 1
transparency and normalization 1
Skinny Client Control Protocol
described 1
used by Cisco VG248 1
video 1
video bridging 1
Skinny Client Control Protocol (SCCP) Gateway Protocol 1
Skinny Gateway Protocol 1
SMDI
configuration checklist (table) 1
integration requirements 1
migration with DPA 7630/7610 1 2
port configuration 1
PSTN gateway interfaces 1
voice mail integration 1 2
softkey templates
call states described (table) 1
layout (figure) 1
operation 1
softkeys
log out of hunt groups 1
SIP 1
softphone 1
SoftPhone
Cisco IP SoftPhone 1
sound quality 1
special characters
configuring 1
described (table) 1
explained 1
international escape character + 1
speed dial
described 1
standards, SIP 1
static digit analysis
caveats 1
configuration tip 1
described 1
explained 1
Unified Communications Manager Assistant example with static digit analysis 1
supplementary services
initiated by SIP endpoint 1
supported devices 1 2
switch-based gateways 1
system configuration
for complete IP telephony system
overview 1
overview 1
system-level configuration settings 1

T

T1 CAS 1
T1 Primary Rate Interface (PRI) 1
T1 Primary Rate Interface (T1 PRI) 1
telephony, video 1
templates, phone button
12 series, default 1
30 SP+, default 1
30 VIP, default 1
7902, default 1
7905 SCCP, default 1
7905 SIP, default 1
7906 SCCP, default 1
7906 SIP, default 1
7910, default 1
7911 SCCP, default 1
7911 SIP, default 1
7912 SCCP, default 1
7912 SIP, default 1
7920, default 1
7931, default 1
7940 SCCP, default 1
7940 SIP, default 1
7941 G-GE SCCP, default 1
7941 SCCP, default 1
7941 SIP, default 1
7960 SCCP, default 1
7960 SIP, default 1
7961 G-GE SCCP, default 1
7961 SCCP, default 1
7961 SIP, default 1
7970 SCCP, default 1
7970 SIP, default 1
7971 SCCP, default 1
7971 SIP, default 1
7985, default 1
analog phone, default 1
ATA 186, default 1
Cisco IP Communicator, default 1
Cisco TelePresence, default 1 2
conference station 7935, default 1
conference station 7936, default 1
default 1
described 1
guidelines 1
IP-STE, default 1
ISDN BRI phone, default 1
listed by model (table) 1
third-party SIP device, default 1 2
Unified Communicator SIP, default 1
VGC phone, default 1
VGC Virtual, default 1
templates, softkey
add application 1
configure softkey layout 1
described 1
layout (figure) 1
operation 1
TFTP
alternate Cisco file server fields 1
alternate Cisco file servers 1
centralized TFTP 1 2 3 4
configuration checklist (table) 1
configuration files 1
configuration tips
alternate Cisco file server fields 1
configuring a redundant or load-sharing TFTP server 1
customizing files 1
gateways 1
IP phones 1
list of topics 1
master TFTP server 1
multiple cluster environment 1
overview 1
process overview for Cisco IP phones using SIP 1
process overview for SCCP devices 1
server
accessing 1
identifying 1
understanding 1
third-party SIP endpoints 1
time periods
dependency records 1
explained 1
time schedules
dependency records 1
explained 1
time zones 1
time-of-day routing 1
dependency records 1
for end users 1
time periods 1
time schedules 1
understanding 1
tones 1
tools, administrator
BAT 1
CAR 1
Cisco Unified Serviceability 1
overview 1
transcoders
configuration checklist (table) 1
dependency records 1
failover and fallback 1
managing with media resource manager 1
overview 1
performance monitoring 1
resetting registered devices 1
troubleshooting 1
types in Cisco Unified Communications Manager Administration 1
understanding 1
using as MTPs 1
transcoding
centralized MTP and conferencing services (figure) 1
IP-to-IP packet 1
IP-to-IP packet across trunks 1
IP-to-IP packet and voice compression 1
using Cisco DSP 1
transfer
blocking by using service parameters 1
described 1
on hook 1
transformations
called party 1
and local route groups 1
calling party 1 2
translation patterns
and called party transformations settings 1
and calling party presentation and restriction settings 1
and calling party presentation settings (table) 1
and connected party presentation and restriction settings 1
and connected party presentation settings (table) 1
and route plan report 1
non-urgent priority 1
urgent priority 1
use for failover 1
transparency, description 1
Trivial File Transfer Protocol (TFTP) 1
TRP
trusted relay point 1
trunk interfaces
BRI 1 2
E1 CAS 1
E1 PRI 1 2
FXO 1 2
FXS 1 2
QSIG 1
signaling
E&M 1
ground start 1
loop start 1
T1 CAS 1 2
T1 PRI 1 2
trunks
associated route groups 1
call classification settings (table) 1
configuration 1
configuration checklist (table) 1 2
configuring in Cisco Unified Communications Manager 1 2
configuring on the router 1
configuring transfer 1
configuring transfer using call classification service parameter 1
dependency records 1
described 1
gatekeeper controlled 1
non-gatekeeper controlled 1
overview 1
SIP configuration checklist 1
SIP, security profiles 1
transferring calls 1
types
H.225 gatekeeper controlled 1
intercluster gatekeeper controlled 1
intercluster non-gatekeeper controlled 1
overview 1
SIP 1
trusted relay point
explained 1
insertion 1
service parameter 1

U

unicast bridge control 1
Unity
Cisco Unity 1
user
application
associating devices 1
configuration checklist (table) 1
described 1 2
configure phone features 1
end
associating devices 1
configuration checklist (table) 1
described 1 2
user alert, avoiding 1
user directory
configuration checklist (table) 1
extension mobility 1
user groups
CTI 1
described 1 2
enterprise parameters 1
overview 1
user licenses
third-party SIP endpoints 1
user management, CTI 1
user options
Cisco Unified CM User Options 1
user profiles 1

V

V.150.1
MoIP support over secured SIP trunks 1
video
alternate routing 1
and Serviceability 1
bandwidth management 1
bridge counters 1
call details records 1
calling routing 1
calls 1
codecs 1
conference control 1
conference devices 1
configuration checklist (table) 1
configuring SIP trunk for calls 1
DSCP marking 1
gateway timer parameter 1
H.323 1
network 1
network example (figure) 1
other configuration 1
performance monitoring counters 1
phone configuration 1
RSVP support 1
SIP 1
Skinny Client Control Protocol 1
Skinny Client Control Protocol bridging 1
telephony 1
trunk interaction with H.323 client 1
understanding 1
video phones
Cisco Unified IP Phone 7985 1
viewing held calls on shared lines 1
voice codecs
bandwidth used per call (table) 1
G.711 1
G.723 1
G.729 1
GSM 1
supported by Cisco Unified Communications Manager 1
wideband 1
voice compression 1 2
voice gateways
gateways 1
voice mail
access
directly connected 1
overview 1
call forwarding
in multiple systems 1
intercluster trunk, example 1
intracluster trunk, examples 1
call transfer 1
configuring messages button 1
connectivity
to Cisco Unified Communications Manager 1
gateway-based 1
interfaces
intercluster 1
overview 1
PSTN gateway 1
Skinny Protocol 1
message waiting configuration 1
message waiting indication 1
pilot numbers 1
prime line support for 1
profiles 1
SMDI
configuration checklist (table) 1
integration 1
requirements for integration 1
voice messaging
voice mail 1
voice quality 1
VPN client
described 1

W

wideband 1
wildcards
described (table) 1
for hunt pilots 1
for route patterns 1
using @ in route patterns 1