This preface describes the purpose, audience, organization, and
conventions of this guide and provides information on how to obtain related
documentation.
Note
This document may not represent the latest Cisco product information
available. You can obtain the most current documentation by accessing Cisco's
product documentation page at this URL:
The Cisco Unified Communications Manager System Guide provides conceptual information about Cisco Unified Communications Manager (formerly Cisco Unified CallManager) and its components as well as tips for setting up features by using Cisco Unified Communications Manager Administration. This book acts as a companion to the Cisco Unified Communications Manager Administration Guide, which provides instructions for administering the Cisco Unified Communications Manager system, including descriptions of procedural tasks that you complete by using Cisco Unified Communications Manager Administration.
Audience
The Cisco Unified Communications Manager System Guide provides information for network administrators who are responsible for managing the Cisco Unified Communications Manager system. This guide requires knowledge of telephony and IP networking technology.
Organization
The following table shows the organization of this guide:
"Directory, User Configuration, and Credential Policy"
Provides information about the directory, application users,
end users, and credential policy.
Part 5
"Media Resources"
Explains how to manage and configure media resources such as
transcoders, annunciators, conference bridges, media termination points, music
on hold audio sources, and music on hold servers.
Part 6
"Voice Mail and Messaging Integration"
Discusses how to integrate voice mail and messaging
solutions with
Cisco Unified Communications Manager.
Part 7
"System Features"
Describes additional system-wide features such as call park,
call pickup, and
Cisco Unified IP Phone services.
Part 8
"Devices and Protocols"
Explains how to configure supported voice gateways,
protocols,
Cisco Unified IP Phones, video telephony, and software applications for
Cisco Unified Communications Manager.
Part 9
"System Maintenance"
Describes administrative tools and system maintenance for
your
Cisco Unified Communications Manager system.
Related documentation
See the following documents for further information about related Cisco Unified Communications applications and products:
Arguments for which you supply values are in
italics.
[ ]
Elements in square brackets are optional.
{ x | y | z }
Alternative keywords are grouped in braces and separated by
vertical bars.
[ x | y | z ]
Optional alternative keywords are grouped in brackets and
separated by vertical bars.
string
A non-quoted set of characters. Do not use quotation marks
around the string or the string will include the quotation marks.
screen font
Terminal sessions and information the system displays are in
screen font.
screen font
Information you must enter is in
screen font.
italic screen font
Arguments for which you supply values are in
italic screen font.
^
The symbol ^ represents the key labeled Control-for example,
the key combination ^D in a screen display means hold down the Control key
while you press the D key.
< >
Nonprinting characters, such as passwords, are in angle
brackets.
Notes use the following conventions:
Note
Means reader take note. Notes contain helpful suggestions or
references to material not covered in the publication.
Timesavers use the following conventions:
Timesaver
Means the described action saves time. You can save time by
performing the action described in the paragraph.
Tips use the following conventions:
Tip
Means the information contains useful tips.
Cautions use the following conventions:
Caution
Means reader be careful. In this situation, you might do something
that could result in equipment damage or loss of data.
Warnings use the following conventions:
Warning
This warning symbol means danger. You are in a situation that could
cause bodily injury. Before you work on any equipment, you must be aware of the
hazards involved with electrical circuitry and familiar with standard practices
for preventing accidents.
Additional information
For information on obtaining documentation, submitting a
service request, and gathering additional information, see the monthly
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revised Cisco technical documentation, at:
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Security overview
This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately.