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Pattern Definition
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Hunt Pilot
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Enter the hunt pilot, including numbers and wildcards (do not
use spaces); for example, for NANP, enter 9.@ for typical local access, or 8XXX
for a typical private network numbering plan. Valid characters include the
uppercase characters A, B, C, and D and \+, which represents the international
escape character +.
| Note
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Ensure that the directory hunt pilot, which uses the chosen
partition, route filter, and numbering plan combination, is unique. Check the
hunt pilot, translation pattern, directory number, call park number, call
pickup number, message waiting on/off, or meet me number if you receive an
error that indicates duplicate entries. You can also check the route plan
report.
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- See topics related
to wildcards and special characters in route patterns and hunt pilots in the
Cisco Unified Communications Manager System Guide for more information about wildcards.
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Route Partition
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If you want to use a partition to restrict access to the hunt
pilot, choose the desired partition from the drop-down list box. If you do not
want to restrict access to the hunt pilot, choose <None> for the
partition.
You can configure the number of partitions that display in
this drop-down list box by using the Max List Box Items enterprise parameter.
If more partitions exist than the Max List Box Items enterprise parameter
specifies, the Find button displays next to the drop-down list box. Click the
Find button to display the Find and List Partitions window, then find and
choose a partition name.
| Note
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To set the maximum list box items, choose
and choose Unified CMAdmin Parameters.
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| Note
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Make sure that the combination of hunt pilot, route filter,
and partition is unique within the Cisco Unified CM cluster.
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Description
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Enter a description of the hunt pilot. The description can
include up to 50 characters in any language, but it cannot include
double-quotes ("), percentage sign (%), ampersand (&), or angle brackets
(<>).
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Numbering Plan
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Choose a numbering plan.
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Route Filter
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If your hunt pilot includes the @ wildcard, you may choose a
route filter. The optional act of choosing a route filter restricts certain
number patterns.
The route filters that display depend on the numbering plan
that you choose from the Numbering Plan drop-down list box.
You can configure the number of items that display in this
drop-down list box by using the Max List Box Items enterprise parameter. If
more route filters exist than the Max List Box Items enterprise parameter
specifies, the Find button displays next to the drop-down list box. Click the
Find button to display the Find and List Route Filters window, then find and
choose a route filter name.
| Note
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To set the maximum list box items, choose
and choose Unified CMAdmin Parameters.
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MLPP Precedence
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Choose an MLPP precedence setting for this hunt pilot from the
drop-down list box:
- Executive
Override—Highest precedence setting for MLPP calls.
- Flash
Override—Second highest precedence setting for MLPP calls.
- Flash—Third
highest precedence setting for MLPP calls.
- Immediate—Fourth
highest precedence setting for MLPP calls.
- Priority—Fifth
highest precedence setting for MLPP calls.
- Routine—Lowest
precedence setting for MLPP calls.
- Default—Does not
override the incoming precedence level but rather lets it pass unchanged.
| Note
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See topics related to multilevel precedence and preemption
in the
Cisco Unified Communications Manager Features and Services Guide for more information.
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Hunt List
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Choose the hunt list for which you are adding a hunt pilot
from the drop-down list box.
After you choose a hunt list, click the Edit link to the right
to edit the hunt list.
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Alerting Name
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Enter an alerting name for the hunt pilot in UNICODE format.
This name gets displayed on phones that the hunt pilot dials
when it receives an incoming call, along with calling party information. The
phone users can use this information to answer the call accordingly.
This name also gets displayed on the calling phone.
If you do not enter a name, the hunt pilot DN displays on the
phones.
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ASCII Alerting Name
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Enter an alerting name for the hunt pilot in ASCII format.
This name gets displayed on phones that the hunt pilot dials
when it receives an incoming call, along with calling party information. The
phone users can use this information to answer the call accordingly.
This name also gets displayed on the calling phone.
If you do not enter a name, the hunt pilot DN displays on the
phones.
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Route Option
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The Route Option designation indicates whether you want this
hunt pilot to be used for routing calls (such as 9.@ or 8[2-9]XX) or for
blocking calls. Choose the Route this pattern or Block this pattern radio
button.
If you choose the Block this pattern radio button, you must
choose the reason for which you want this hunt pilot to block calls. Choose a
value from the drop-down list box:
- No Error
- Unallocated Number
- Call Rejected
- Number Changed
- Invalid Number
Format
- Precedence Level
Exceeded
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Provide Outside Dial Tone
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Provide Outside Dial Tone indicates that Cisco Unified CM
routes the calls off the local network. Check this check box for each hunt
pilot that routes the call off the local network and provides outside dial tone
to the calling device. To route the call in the network, leave the check box
unchecked.
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Urgent Priority
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If the dial plan contains overlapping hunt lists, Cisco
Unified CM would not route the call until the interdigit timer expires (even if
it is possible to dial a sequence of digits to choose a current match). Check
this check box to interrupt interdigit timing when Cisco Unified CM must route
a call immediately.
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Hunt Forward Settings
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Forward Hunt No Answer
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When the call that is distributed through the hunt list is not
answered in a specific period of time, this field specifies the destination to
which the call gets forwarded.
Choose from the following options:
- Use Personal
Preferences—Use this check box to enable the Call Forward No Coverage (CFNC)
settings for the original called number that forwarded the call to this hunt
pilot.
The CFNC setting specifies a call forwarding reason that
you administer in the Directory Number Configuration window. Calls get diverted
based on the value in the directory number Coverage/Destination field when a
call to the directory number first diverts to coverage, and coverage either
exhausts or times out, and the associated hunt pilot for coverage specifies Use
Personal Preferences for its final forwarding.
| Note
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When this check box is checked, Cisco Unified CM ignores the
settings in the Destination box and Calling Search Space.
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- Destination—This
setting indicates the directory number to which calls are forwarded.
- Calling Search
Space—This setting applies to all devices that are using this directory number.
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Forward Hunt Busy
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When the call that is distributed through the hunt list is
busy in a specific period of time, this field specifies the destination to
which the call gets forwarded.
Choose from the following options:
- Use Personal
Preferences—Use this check box to enable the Call Forward No Coverage (CFNC)
settings for the original called number that forwarded the call to this hunt
pilot.
The CFNC setting specifies a call forwarding reason that
you administer in the Directory Number Configuration window. Calls get diverted
based on the value in the directory number Coverage/Destination field when a
call to the directory number first diverts to coverage, and coverage either
exhausts or times out, and the associated hunt pilot for coverage specifies Use
Personal Preferences for its final forwarding.
| Note
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When this check box is checked, Cisco Unified CM ignores the
settings in the Destination box and Calling Search Space.
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- Destination—This
setting indicates the directory number to which calls are forwarded.
- Calling Search
Space—This setting applies to all devices that are using this directory number.
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Maximum Hunt Timer
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Enter a value (in seconds) that specifies the maximum time for
hunting. Valid values specify 1 to 3600. The default value specifies 1800
seconds (30 minutes).
This timer cancels if either a hunt member answers the call or
if the hunt list gets exhausted before the timer expires. If you do not specify
a value for this timer, hunting continues until a hunt member answers or
hunting exhausts. If neither event takes place, hunting continues for 30
minutes, after which the call gets taken for final treatment.
| Note
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If hunting exceeds the number of hops that the Forward
Maximum Hop Count service parameter specifies, hunting expires before the
30-minute maximum hunt timer value, and the caller receives a reorder tone.
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In addition, Cisco Unified CM only uses the configuration for
the Maximum Hunt Timer setting if you configure the Hunt Forward settings in
the Hunt Pilot Configuration window.
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Park Monitoring
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Park Monitoring Forward No Retrieve Destination
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When a call that was routed via the hunt list is parked, the
Hunt Pilot Park Monitoring Forward No Retrieve Destination parameter value is
used (unless it is blank) to forward the parked call when the service parameter
Park Monitoring Forward No Retrieve Timer expires. If the parameter value of
the Hunt Pilot Park Monitoring Forward No Retrieve Destination parameter is
blank, then the call will be forwarded to the destination configured in the
Directory Number Configuration window when the Park Monitoring Forward No
Retrieve Timer expires.
Specify the following values:
- Destination—This
setting specifies the directory number to which a parked call is forwarded when
the service parameter Park Monitoring Forward No Retrieve Timer expires. Use
any dialable phone number, including an outside destination.
- Calling Search
Space—A calling search space comprises an ordered list of route partitions that
are typically assigned to devices. Calling search spaces determine the
partitions that calling devices search when they are attempting to complete a
call.
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Calling Party Transformations
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Use Calling Party's External Phone Number Mask
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Check the check box if you want the full, external phone
number to be used for calling line identification (CLID) on outgoing calls. You
may also configure an External Phone Number Mask on all phone devices.
| Note
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The calling party transformation settings that are assigned
to the line groups in a hunt list override any calling party transformation
settings that are assigned to a hunt pilot that is associated with that hunt
list.
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Calling Party Transform Mask
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Enter a transformation mask value. Valid entries include the digits 0 through 9, the wildcard character X, asterisk (*), and
octothorpe (#); the international escape character +; and blank. If this field
is blank and the preceding field is not checked, no calling party
transformation takes place. See topics related to calling party number
transformations settings in the
Cisco Unified Communications Manager Features and Services Guide for more information.
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Prefix Digits (Outgoing Calls)
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Enter prefix digits in the Prefix Digits (Outgoing Calls)
field. Valid entries include the digits 0 through 9; the wildcard
characters asterisk (*) and octothorpe (#);
the international escape character +; and blank.
| Note
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The appended prefix digit does not affect which directory
numbers route to the assigned device.
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Calling Line ID Presentation
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Cisco Unified CM uses calling line ID presentation (CLIP/CLIR)
as a supplementary service to allow or restrict the originating caller phone
number on a call-by-call basis.
Choose whether you want the Cisco Unified CM to allow or
restrict the display of the calling party phone number on the called party
phone display for this hunt pilot.
Choose Default if you do not want to change calling line ID
presentation. Choose Allowed if you want Cisco Unified CM to allow the display
of the calling number. Choose Restricted if you want Cisco Unified CM to block
the display of the calling number.
For more information about this field, see topics related to
calling party number transformations settings in the
Cisco Unified Communications Manager Features and Services Guide
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Display Line Group Member DN as Connected Party
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Check this check box to display the directory number of the answering phone as the connected party when a call is routed through a hunt list. Uncheck this check box to display the hunt pilot number as the connected party when a call is routed through a hunt list.
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Calling Name Presentation
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Cisco Unified CM uses calling name presentation (CNIP/CNIR) as
a supplementary service to allow or restrict the originating caller name on a
call-by-call basis.
Choose whether you want the Cisco Unified CM to allow or
restrict the display of the calling party name on the called party phone
display for this hunt pilot.
Choose Default if you do not want to change calling name
presentation. Choose Allowed if you want Cisco Unified CM to display the
calling name information. Choose Restricted if you want Cisco Unified CM to
block the display of the calling name information.
For more information about this field, see topics related to
calling party number transformations settings in the
Cisco Unified Communications Manager Features and Services Guide
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Calling Party Number Type
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Choose the format for the number type in calling party
directory numbers.
Cisco Unified CM sets the calling directory number (DN) type.
Cisco recommends that you do not change the default value unless you have
advanced experience with dialing plans such as NANP or the European dialing
plan. You may need to change the default in Europe because Cisco Unified CM
does not recognize European national dialing patterns. You can also change this
setting when you are connecting to a PBX that expects the calling directory
number to be encoded to a non-national numbering plan type.
Choose one of the following options:
- Cisco Unified Communications Manager—The
Cisco Unified Communications Manager sets the directory
number type.
- Unknown—The
dialing plan is unknown.
- National—Use when
you are dialing within the dialing plan for your country.
- International—Use
when you are dialing outside the dialing plan for your country.
- Subscriber—Use
when you are dialing a subscriber by using a shortened subscriber number.
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Calling Party Numbering Plan
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Choose the format for the numbering plan in calling party
directory numbers.
Cisco Unified CM sets the calling DN numbering plan. Cisco
recommends that you do not change the default value unless you have advanced
experience with dialing plans such as NANP or the European dialing plan. You
may need to change the default in Europe because Cisco Unified CM does not
recognize European national dialing patterns. You can also change this setting
when you are connecting to PBXs by using routing as a non-national type number.
Choose one of the following options:
- Cisco Unified Communications Manager—Use when the
Cisco Unified Communications Manager sets the Numbering
Plan in the directory number.
- ISDN—Use when you
are dialing outside the dialing plan for your country.
- National
Standard—Use when you are dialing within the dialing plan for your country.
- Private—Use when
you are dialing within a private network.
- Unknown—Use when
the dialing plan is unknown.
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Connected Party Transformations
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Connected Line ID Presentation
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Cisco Unified Communications Manager uses connected
line ID presentation (COLP/COLR) as a supplementary service to allow or
restrict the called party phone number on a call-by-call basis.
Choose whether you want Cisco Unified CM to allow or restrict
the display of the connected party phone number on the calling party phone
display for this hunt pilot.
Choose Default if you do not want to change the connected line
ID presentation. Choose Allowed if you want to display the connected party
phone number. Choose Restricted if you want Cisco Unified CM to block the
display of the connected party phone number.
For more information about this field, see topics related to
connected party presentation and restriction settings in the
Cisco Unified Communications Manager Features and Services Guide
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Connected Name Presentation
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Cisco Unified CM uses connected name presentation (CONP/CONR)
as a supplementary service to allow or restrict the called party name on a
call-by-call basis.
Choose whether you want Cisco Unified CM to allow or restrict
the display of the connected party name on the calling party phone display for
this hunt pilot.
Choose Default if you do not want to change the connected name
presentation. Choose Allowed if you want to display the connected party name.
Choose Restricted if you want Cisco Unified CM to block the display of the
connected party name.
For more information about this field, see topics related to
connected party presentation and restriction settings in the
Cisco Unified Communications Manager Features and Services Guide
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Called Party Transformations
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Discard Digits
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From the Discard Digits drop-down list box, choose the discard
digits instructions that you want to associate with this hunt pilot. The
discard digits that display depend on the numbering plan that you choose from
the Numbering Plan drop-down list box. See topics related to discard digits
instructions in the
Cisco Unified Communications Manager System Guide
for more information on discard instructions for the
North American Numbering Plan.
| Note
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The called party transformation settings that are assigned
to the line groups in a hunt list override any called party transformation
settings that are assigned to a hunt pilot that is associated with that hunt
list.
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Called Party Transform Mask
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Enter a transformation mask value. Valid entries include the digits 0 through 9; the wildcard characters X, asterisk (*), and
octothorpe (#); the international escape character +; and blank. If the field
is blank, no transformation takes place. Cisco Unified CM sends the dialed
digits exactly as dialed.
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Prefix Digits (Outgoing Calls)
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Enter prefix digits in the Prefix Digits (Outgoing Calls)
field. Valid entries include the digits 0 through 9; the wildcard
characters asterisk (*) and octothorpe (#); the international escape character
+; and blank.
| Note
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The appended prefix digit does not affect which directory
numbers route to the assigned device.
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Called Party Number Type
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Choose the format for the number type in called party
directory numbers.
Cisco Unified Communications Manager sets the called
directory number (DN) type. Cisco recommends that you do not change the default
value unless you have advanced experience with dialing plans such as NANP or
the European dialing plan. You may need to change the default in Europe because
Cisco Unified CM does not recognize European national dialing patterns. You can
also change this setting when you are connecting to a PBX that expects the
called directory number to be encoded to a non-national type numbering plan.
Choose one of the following options:
- Cisco Unified Communications Manager—Use when the
Cisco Unified Communications Manager sets the directory
number type.
- Unknown—Use when
the dialing plan is unknown.
- National—Use when
you are dialing within the dialing plan for your country.
- International—Use
when you are dialing outside the dialing plan for your country.
- Subscriber—Use
when you are dialing a subscriber by using a shortened subscriber number.
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Called Party Numbering Plan
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Choose the format for the numbering plan in called party
directory numbers.
Cisco Unified CM sets the called DN numbering plan. Cisco
recommends that you do not change the default value unless you have advanced
experience with dialing plans such as NANP or the European dialing plan. You
may need to change the default in Europe because Cisco Unified CM does not
recognize European national dialing patterns. You can also change this setting
when you are connecting to PBXs by using routing as a non-national type number.
Choose one of the following options:
- Cisco Unified Communications Manager—Use when the
Cisco Unified Communications Manager sets the Numbering
Plan in the directory number.
- ISDN—Use when you
are dialing outside the dialing plan for your country.
- National
Standard—Use when you are dialing within the dialing plan for your country.
- Private—Use when
you are dialing within a private network.
- Unknown—Use when
the dialing plan is unknown.
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AAR Group Settings
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AAR Group
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Choose an Automated Alternate Routing (AAR) group from the
drop-down list box.
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External Number Mask
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Enter an external number mask value for the hunt pilot.
Cisco Unified CM uses this mask to format calling line
identification for external (outbound) calls. When AAR initiates a reroute, the
system applies this external number mask to the hunt pilot number to form a
fully qualified DN of the called party, which allows AAR to reroute properly in
out-of-bandwidth conditions.
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