Cisco CallManager Administration Guide, Release 3.0(9) - Configuring Service Parameters [Cisco Unified Communications Manager (CallManager)]

Table Of Contents

Configuring Service Parameters

Service Parameter Restart Conditions

Adding a New Service on a Server

Deleting a Service From a Server

Adding a New Service Parameter

Updating a Service Parameter

Deleting a Service Parameter

Configuring Service Parameters

Service Parameters for Cisco CallManager (release 3.0 and later) allows you to configure different services on selected servers. You can insert and delete services on a selected server, as well as insert, modify, and delete the service parameters for those services. Refer to the "Service Parameter Restart Conditions" section for information on when a restart of Cisco CallManager is required for certain parameters.

Note The previous statements only apply to the Cisco CallManager database. Services must be installed in the database for them to work. For example, if you add a conference bridge to the database, it may not physically exist. It will only be installed if you chose Media Streaming Off during installation.

The Service Parameters application also provides the following lists:

•Configured servers in the system

•All configured services on a selected server

Caution Some changes to service parameters may cause system failure. Cisco recommends that you do not make any changes to service parameters unless you fully understand the feature that you are changing, or unless the Cisco Technical Assistance Center (TAC) specifies the changes. Read the "Understanding Service Parameters" section on page 10-1 for more detailed service parameter information.

Related Topics

•Understanding Service Parameters, page 10-1

•Service Parameter Restart Conditions

•Adding a New Service on a Server

•Deleting a Service From a Server

•Adding a New Service Parameter

•Updating a Service Parameter

•Deleting a Service Parameter

Service Parameter Restart Conditions

If you modify any of the following service parameters, you must restart the Cisco CallManager before the modifications take effect:

•Digital Port

•Ethernet Phone Port

•Analog Port

•MGCP Listen Port

•MGCP Keep-alive Port

•MessageWaitingOffDN

•MessageWaitingOnDN

•StatisticsEnabled

•MaxDaResponseTimeoutErrorCount

•MaxTotalNumberOfRegisteredCallingEntities

Note These restart conditions apply starting with release 3.0(7) of the Cisco CallManager.

Related Topics

•Configuring Service Parameters

•Understanding Service Parameters, page 10-1

•Adding a New Service on a Server

•Deleting a Service From a Server

•Adding a New Service Parameter

•Updating a Service Parameter

•Deleting a Service Parameter

Adding a New Service on a Server

This section describes how to add a new service on a server.

Before You Begin

Ensure the following prerequisite is met before proceeding with the steps:

•Servers must be configured.

Procedure

Step 1 Open Cisco CallManager Administration.

Step 2 Choose Service > Service Parameters.

Step 3 Choose a configured server from the list of configured servers on the left side of the page. The page refreshes to the server you selected, showing the services already configured on that server.

Step 4 Click New. The page refreshes again.

Step 5 From the Service Type drop-down menu, choose a service type to configure on this server. The page refreshes.

Step 6 Click Insert to configure the service type. A status message prompts you to wait.

The system loads the service type you selected after the service type is inserted.

Related Topics

•Configuring Service Parameters

•Understanding Service Parameters, page 10-1

•Service Parameter Restart Conditions

•Deleting a Service From a Server

•Adding a New Service Parameter

•Updating a Service Parameter

•Deleting a Service Parameter

Deleting a Service From a Server

This section describes how to delete service from a server.

Before You Begin

Ensure the following prerequisites are met before proceeding with the steps. See the "Server" section on page 11-1.

•Servers must be configured.

•Service must be present.

Procedure

Step 1 Open Cisco CallManager Administration.

Step 2 Choose Service > Service Parameters.

Step 3 From the list of configured servers on the left side of the page, choose the configured server from which you want to delete a service. The page refreshes to the server you selected, showing the services already configured on that server. The drop-down list box under Configured Services lists the configured services.

Step 4 Choose the configured service you want to delete. The page refreshes again.

Step 5 Click Delete Service. A message displays stating that you are about to permanently delete this service and that the action cannot be undone.

Step 6 Click OK to continue or Cancel to cancel the deletion.

The service type no longer appears in the drop-down list.

Related Topics

•Configuring Service Parameters

•Understanding Service Parameters, page 10-1

•Service Parameter Restart Conditions

•Adding a New Service on a Server

•Adding a New Service Parameter

•Updating a Service Parameter

•Deleting a Service Parameter

Adding a New Service Parameter

This section describes how to add a new service parameter.

Before You Begin

Ensure the following prerequisites are met before proceeding with the steps. See the "Server" section on page 11-1.

•Servers must be configured.

•Service must be configured.

Caution Some changes to service parameters may cause system failure. Cisco recommends that you do not make any changes to service parameters unless you fully understand the feature that you are changing or unless the Cisco Technical Assistance Center (TAC) specifies the changes. Refer to the "Understanding Service Parameters" section on page 10-1 for more information about service parameters.

Procedure

Step 1 Open Cisco CallManager Administration.

Step 2 Choose Service > Service Parameters.

Step 3 Choose a configured server from the list of configured servers on the left side of the page. The page refreshes to the list of configured services.

Step 4 Choose the service to which you want to add a new parameter. The page refreshes again.

Step 5 Enter the service parameter name you want to add in the Param field.

Step 6 Enter the parameter type in the Type field.

Step 7 Enter a value in the Value field.

Step 8 Click Update. A status message prompts you to wait. The page refreshes, and the status message displays results.

The service parameter you added appears in the list of configured service parameters.

Note If you want to use default settings, click Default. A message displays stating that you are about to permanently delete all the previous settings and replace them with the default settings. Click OK if you wish to use the default settings or Cancel to cancel the operation.

Related Topics

•Configuring Service Parameters

•Understanding Service Parameters, page 10-1

•Service Parameter Restart Conditions

•Adding a New Service on a Server

•Deleting a Service From a Server

•Updating a Service Parameter

•Deleting a Service Parameter

Updating a Service Parameter

This section describes how to update a service parameter.

Before You Begin

Ensure the following prerequisites are met before proceeding with the steps. See the "Server" section on page 11-1 for more information.

•Servers must be configured.

•Service must be configured.

Caution Some changes to service parameters may cause system failure. Cisco recommends that you do not make any changes to service parameters unless you fully understand the feature that you are changing, or unless the Cisco Technical Assistance Center (TAC) specifies the changes. Refer to the "Understanding Service Parameters" section on page 10-1 for more information about service parameters.

Procedure

Step 1 Open Cisco CallManager Administration.

Step 2 Choose Service > Service Parameters.

Step 3 Choose a configured server from the list of configured servers on the left side of the page. The page refreshes to the list of configured services.

Step 4 Choose the service to which you want to update a parameter. The page refreshes again.

Step 5 Choose the parameter you want to update from the list of configured service parameters.

Note Refer to the "Understanding Service Parameters" section on page 10-1 for more information before updating service parameters.

Step 6 Using the Param, Type, and Value fields, make the desired changes to the parameter.

Note You can change a service parameter type only if it is added. You cannot change default value types.

Step 7 Click Update. A status message prompts you to wait. The page refreshes, and the status message displays results.

The Cisco CallManager updates the service parameter with your changes.

Note If you want to use default settings, click Default. A message displays stating that you are about to permanently delete all the previous settings and replace them with the default settings. Click OK if you want to use the default settings or Cancel to cancel the operation.

Related Topics

•Configuring Service Parameters

•Understanding Service Parameters, page 10-1

•Service Parameter Restart Conditions

•Adding a New Service on a Server

•Deleting a Service From a Server

•Adding a New Service Parameter

•Deleting a Service Parameter

Deleting a Service Parameter

This section describes how to delete a service parameter.

Before You Begin

Ensure the following prerequisites are met before proceeding with the steps. See the "Server" section on page 11-1 and the "Understanding Service Parameters" section on page 10-1 for more information.

•Servers must be configured.

•Service must be configured.

Caution Some changes to service parameters may cause system failure. Cisco recommends that you do not make any changes to service parameters unless you fully understand the feature that you are changing or unless the Cisco Technical Assistance Center (TAC) specifies the changes. Refer to the "Understanding Service Parameters" section on page 10-1 for more information about service parameters.

Procedure

Step 1 Open Cisco CallManager Administration.

Step 2 Choose Service > Service Parameters.

Step 3 Choose a configured server from the list of configured servers on the left side of the page. The page refreshes to the list of configured services.

Step 4 From the Configured Services list, choose the service type from which you want to delete a service parameter. The page refreshes again.

Step 5 Choose the service parameter you want to delete.

Step 6 Click Delete. A message displays stating that you are about to permanently delete this parameter and that this action cannot be undone.

Step 7 Click OK to continue or Cancel to cancel the deletion.

A status message prompts you to wait. The page refreshes, and the status message displays results. The deleted service parameter no longer appears in the list of configured service parameters.

Note If you want to use default settings, click Default. A message displays stating that you are about to permanently delete all the previous settings and replace them with the default settings. Click OK if you want to use the default settings or Cancel to cancel the operation.

Related Topics

•Configuring Service Parameters

•Understanding Service Parameters, page 10-1

•Adding a New Service on a Server

•Deleting a Service From a Server

•Adding a New Service Parameter

•Updating a Service Parameter

	Cisco CallManager Administration Guide, Release 3.0(9)
	Configuring Service Parameters
Cisco CallManager Administration Guide, Release 3.0(9) Index Preface Introduction Understanding Distributed Call Processing Understanding Redundancy Understanding Auto-Registration Understanding Call Admission Control Understanding Route Plans Understanding Device Support Understanding Cisco WebAttendant Understanding the LDAP Directory Understanding Service Parameters Server Configuring Cisco CallManager Configuring Cisco CallManager Groups Configuring Date/Time Groups Setting Device Defaults Configuring Regions Configuring Device Pools Understanding Enterprise Parameters Configuring Locations Starting and Stopping Cisco CallManager Configuring Partitions Configuring Calling Search Spaces Configuring Route Filters Configuring Route Groups Configuring Route Lists Configuring Route Patterns Configuring Translation Patterns Using the External Route Plan Wizard Using Route Plan Report Cisco Messaging Interface Configuring Cisco TFTP Configuring Cisco WebAttendants Configuring Conference Bridges Configuring Media Termination Point Configuring Service Parameters Configuring Trace Configuring Transcoder Starting and Stopping Services Using the Control Center Configuring Call Park Configuring Call Pickup Configuring Cisco IP Phone Services Configuring CTI Route Points Configuring Cisco uOne Voice Messaging Configuring a Gatekeeper Configuring Gateways Configuring Cisco IP Phones in Cisco CallManager Configuring Phone Button Templates Adding a New User Searching the Global Directory Cisco TAPI Service Provider Installation and Configuration Cisco JTAPI Installation and Configuration Creating Custom Cisco IP Phone Rings	Download this chapter Configuring Service Parameters Download the complete book PDF Version of entire book (PDF - 5 MB) Table Of Contents Configuring Service Parameters Service Parameter Restart Conditions Adding a New Service on a Server Deleting a Service From a Server Adding a New Service Parameter Updating a Service Parameter Deleting a Service Parameter Configuring Service Parameters Service Parameters for Cisco CallManager (release 3.0 and later) allows you to configure different services on selected servers. You can insert and delete services on a selected server, as well as insert, modify, and delete the service parameters for those services. Refer to the "Service Parameter Restart Conditions" section for information on when a restart of Cisco CallManager is required for certain parameters. Note The previous statements only apply to the Cisco CallManager database. Services must be installed in the database for them to work. For example, if you add a conference bridge to the database, it may not physically exist. It will only be installed if you chose Media Streaming Off during installation. The Service Parameters application also provides the following lists: •Configured servers in the system •All configured services on a selected server Caution Some changes to service parameters may cause system failure. Cisco recommends that you do not make any changes to service parameters unless you fully understand the feature that you are changing, or unless the Cisco Technical Assistance Center (TAC) specifies the changes. Read the "Understanding Service Parameters" section on page 10-1 for more detailed service parameter information. Related Topics •Understanding Service Parameters, page 10-1 •Service Parameter Restart Conditions •Adding a New Service on a Server •Deleting a Service From a Server •Adding a New Service Parameter •Updating a Service Parameter •Deleting a Service Parameter Service Parameter Restart Conditions If you modify any of the following service parameters, you must restart the Cisco CallManager before the modifications take effect: •Digital Port •Ethernet Phone Port •Analog Port •MGCP Listen Port •MGCP Keep-alive Port •MessageWaitingOffDN •MessageWaitingOnDN •StatisticsEnabled •MaxDaResponseTimeoutErrorCount •MaxTotalNumberOfRegisteredCallingEntities Note These restart conditions apply starting with release 3.0(7) of the Cisco CallManager. Related Topics •Configuring Service Parameters •Understanding Service Parameters, page 10-1 •Adding a New Service on a Server •Deleting a Service From a Server •Adding a New Service Parameter •Updating a Service Parameter •Deleting a Service Parameter Adding a New Service on a Server This section describes how to add a new service on a server. Before You Begin Ensure the following prerequisite is met before proceeding with the steps: •Servers must be configured. Procedure Step 1 Open Cisco CallManager Administration. Step 2 Choose Service > Service Parameters. Step 3 Choose a configured server from the list of configured servers on the left side of the page. The page refreshes to the server you selected, showing the services already configured on that server. Step 4 Click New. The page refreshes again. Step 5 From the Service Type drop-down menu, choose a service type to configure on this server. The page refreshes. Step 6 Click Insert to configure the service type. A status message prompts you to wait. The system loads the service type you selected after the service type is inserted. Related Topics •Configuring Service Parameters •Understanding Service Parameters, page 10-1 •Service Parameter Restart Conditions •Deleting a Service From a Server •Adding a New Service Parameter •Updating a Service Parameter •Deleting a Service Parameter Deleting a Service From a Server This section describes how to delete service from a server. Before You Begin Ensure the following prerequisites are met before proceeding with the steps. See the "Server" section on page 11-1. •Servers must be configured. •Service must be present. Procedure Step 1 Open Cisco CallManager Administration. Step 2 Choose Service > Service Parameters. Step 3 From the list of configured servers on the left side of the page, choose the configured server from which you want to delete a service. The page refreshes to the server you selected, showing the services already configured on that server. The drop-down list box under Configured Services lists the configured services. Step 4 Choose the configured service you want to delete. The page refreshes again. Step 5 Click Delete Service. A message displays stating that you are about to permanently delete this service and that the action cannot be undone. Step 6 Click OK to continue or Cancel to cancel the deletion. The service type no longer appears in the drop-down list. Related Topics •Configuring Service Parameters •Understanding Service Parameters, page 10-1 •Service Parameter Restart Conditions •Adding a New Service on a Server •Adding a New Service Parameter •Updating a Service Parameter •Deleting a Service Parameter Adding a New Service Parameter This section describes how to add a new service parameter. Before You Begin Ensure the following prerequisites are met before proceeding with the steps. See the "Server" section on page 11-1. •Servers must be configured. •Service must be configured. Caution Some changes to service parameters may cause system failure. Cisco recommends that you do not make any changes to service parameters unless you fully understand the feature that you are changing or unless the Cisco Technical Assistance Center (TAC) specifies the changes. Refer to the "Understanding Service Parameters" section on page 10-1 for more information about service parameters. Procedure Step 1 Open Cisco CallManager Administration. Step 2 Choose Service > Service Parameters. Step 3 Choose a configured server from the list of configured servers on the left side of the page. The page refreshes to the list of configured services. Step 4 Choose the service to which you want to add a new parameter. The page refreshes again. Step 5 Enter the service parameter name you want to add in the Param field. Step 6 Enter the parameter type in the Type field. Step 7 Enter a value in the Value field. Step 8 Click Update. A status message prompts you to wait. The page refreshes, and the status message displays results. The service parameter you added appears in the list of configured service parameters. Note If you want to use default settings, click Default. A message displays stating that you are about to permanently delete all the previous settings and replace them with the default settings. Click OK if you wish to use the default settings or Cancel to cancel the operation. Related Topics •Configuring Service Parameters •Understanding Service Parameters, page 10-1 •Service Parameter Restart Conditions •Adding a New Service on a Server •Deleting a Service From a Server •Updating a Service Parameter •Deleting a Service Parameter Updating a Service Parameter This section describes how to update a service parameter. Before You Begin Ensure the following prerequisites are met before proceeding with the steps. See the "Server" section on page 11-1 for more information. •Servers must be configured. •Service must be configured. Caution Some changes to service parameters may cause system failure. Cisco recommends that you do not make any changes to service parameters unless you fully understand the feature that you are changing, or unless the Cisco Technical Assistance Center (TAC) specifies the changes. Refer to the "Understanding Service Parameters" section on page 10-1 for more information about service parameters. Procedure Step 1 Open Cisco CallManager Administration. Step 2 Choose Service > Service Parameters. Step 3 Choose a configured server from the list of configured servers on the left side of the page. The page refreshes to the list of configured services. Step 4 Choose the service to which you want to update a parameter. The page refreshes again. Step 5 Choose the parameter you want to update from the list of configured service parameters. Note Refer to the "Understanding Service Parameters" section on page 10-1 for more information before updating service parameters. Step 6 Using the Param, Type, and Value fields, make the desired changes to the parameter. Note You can change a service parameter type only if it is added. You cannot change default value types. Step 7 Click Update. A status message prompts you to wait. The page refreshes, and the status message displays results. The Cisco CallManager updates the service parameter with your changes. Note If you want to use default settings, click Default. A message displays stating that you are about to permanently delete all the previous settings and replace them with the default settings. Click OK if you want to use the default settings or Cancel to cancel the operation. Related Topics •Configuring Service Parameters •Understanding Service Parameters, page 10-1 •Service Parameter Restart Conditions •Adding a New Service on a Server •Deleting a Service From a Server •Adding a New Service Parameter •Deleting a Service Parameter Deleting a Service Parameter This section describes how to delete a service parameter. Before You Begin Ensure the following prerequisites are met before proceeding with the steps. See the "Server" section on page 11-1 and the "Understanding Service Parameters" section on page 10-1 for more information. •Servers must be configured. •Service must be configured. Caution Some changes to service parameters may cause system failure. Cisco recommends that you do not make any changes to service parameters unless you fully understand the feature that you are changing or unless the Cisco Technical Assistance Center (TAC) specifies the changes. Refer to the "Understanding Service Parameters" section on page 10-1 for more information about service parameters. Procedure Step 1 Open Cisco CallManager Administration. Step 2 Choose Service > Service Parameters. Step 3 Choose a configured server from the list of configured servers on the left side of the page. The page refreshes to the list of configured services. Step 4 From the Configured Services list, choose the service type from which you want to delete a service parameter. The page refreshes again. Step 5 Choose the service parameter you want to delete. Step 6 Click Delete. A message displays stating that you are about to permanently delete this parameter and that this action cannot be undone. Step 7 Click OK to continue or Cancel to cancel the deletion. A status message prompts you to wait. The page refreshes, and the status message displays results. The deleted service parameter no longer appears in the list of configured service parameters. Note If you want to use default settings, click Default. A message displays stating that you are about to permanently delete all the previous settings and replace them with the default settings. Click OK if you want to use the default settings or Cancel to cancel the operation. Related Topics •Configuring Service Parameters •Understanding Service Parameters, page 10-1 •Adding a New Service on a Server •Deleting a Service From a Server •Adding a New Service Parameter •Updating a Service Parameter
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