Table Of Contents
Managing Connections
Managing Connections
Viewing and Searching for Connections
Viewing and Searching for Device Pools
Adding a Connection
Adding Device Pools
Managing Devices in a Device Pool
Adding a Cisco Unified Media Engine
Adding a Cisco Unified Communications Manager Cluster
Adding Cisco Unified Presence
Adding an H.323 Gateway
Adding IETF SIP Proxy Server
Adding a Nuance Server
Adding a Nuance License Server
Deleting a Connection
Deleting a Device Pool
Deleting a Cisco Unified Communications Manager Node
Deleting a Cisco Unified Communications Manager Cluster
Editing a Connection
Disabling a Connection
Managing Connection Groups
Viewing and Searching for Groups
Adding a Connection Group
Adding a Cisco Unified Media Engine Group
Adding an SCCP Device Pool Group
Adding an H.323 Gateway Group
Adding a SIP Device Pool Group
Adding a CTI Device Pool Group
Deleting a Connection Group
Editing a Connection Group
Managing Connections
You can create and manage all connections and groups of connections using the Cisco Unified Application Environment Administration. Connections include: Cisco Unified Communications Manager clusters, Cisco Unified Presence servers, Cisco Unified Media Engines, device pools, H.323 gateways, IETF SIP proxy servers, and Nuance servers.
This chapter includes these topics:
•
Managing Connections
•Managing Connection Groups
Managing Connections
This section includes these topics:
•Viewing and Searching for Connections
•Viewing and Searching for Device Pools
•Adding a Connection
•Deleting a Connection
•Deleting a Device Pool
•Editing a Connection
Viewing and Searching for Connections
To view the list of connections, or to search for a particular connection, follow these steps:
Procedure
Step 1 Log in to the Cisco Unified Application Environment Administration.
Step 2 Choose Connections > List Connections. The List Connections page appears.
Table 7-1 describes the information provided.
Table 7-1 List Connections
Field
|
Description
|
Connection Name
|
IP address or hostname of the connection
|
Connection Type
|
Connection type
|
Step 3 To search for or view connections, do the following:
•To search for a connection, enter the connection name or partial name with an asterisk (*) as a wildcard to denote numbers and letters in the Filter box, then click Search.
•To view connections details, click on the connection name.
Viewing and Searching for Device Pools
Note This selection appears only when you have created device pools in your system.
To view the list of device pools, or to search for a particular device pool, follow these steps:
Procedure
Step 1 Log in to the Cisco Unified Application Environment Administration.
Step 2 Choose Connections > List Device Pools. The Device Pool page appears.
Table 7-9 describes the information provided.
Table 7-2 List Device Pools
Field
|
Description
|
Device Pool Name
|
Name of the device pool
|
Device Pool Type
|
Type of device pool
|
Step 3 To view, edit, add, delete, or search for devices in the device pool, see Managing Devices in a Device Pool
Adding a Connection
To add a connection, follow these steps:
Procedure
Step 1 Log in to the Cisco Unified Application Environment Administration.
Step 2 Choose Connections > Add Connection. The Connection Wizard appears.
Step 3 Select the connection you want to add as shown in Table 7-3.
Step 4 Click Next.
Adding Device Pools
Before you can add the following device pools, you must create a Cisco Unified Communications Manager cluster that has a first node (publisher) and subsequent node (subscriber) with CTI enabled:
•CTI Route Point
•CTI Device Pool
•Monitored CTI Device Pool
Before you can define the following device pools, you much create a Cisco Unified Communications Manager cluster that has a first node (publisher) and subsequent node (subscriber) with Call Control enabled:
•SCCP Device Pool
•SIP Device Pool
Procedure
Step 1 Select the type of device pool you want to add:
•SCCP Device Pool—See Creating an SCCP Device Pool
•CTI Device Pool—SeeCreating a CTI Device Pool
•Monitored CTI Device Pool—See Creating a Monitored CTI Device Pool
•CTI Route Point—See Creating a CTI Route Point
•SIP Device Pool—See Creating a SIP Device Pool
Step 2 Click Go.
Creating an SCCP Device Pool
To create an SCCP device pool, follow these steps:
Procedure
Step 1 From the Choose Cluster list, choose the cluster for the device pool, then click Go.
Step 2 Enter the values as described in Table 7-4.
Table 7-4 Creating SCCP Device Pool
Field
|
Description
|
Name
|
Name of the pool
|
Primary SCCP Subscriber
|
Primary subscriber for the SCCP Device Pool
|
Secondary SCCP Subscriber
|
Secondary subscriber for the SCCP Device Pool
|
Tertiary SCCP Subscriber
|
Tertiary CTI Manager for SCCP Device Pool
|
Quaternary SCCP Subscriber
|
Quaternary subscriber for the SCCP Device Pool
|
SRST SCCP Subscriber
|
Subscriber assigned as SRST for the SCCP Device Pool
|
Step 3 Click Save.
Step 4 To add, delete, or search for devices, see Managing Devices in a Device Pool.
Creating a CTI Device Pool
To create a CTI device pool, follow these steps:
Procedure
Step 1 From the Choose Cluster list, choose the cluster for the device pool, then click Go.
Step 2 Enter the values as described in Table 7-5.
Table 7-5 Creating a CTI Device Pool
Field
|
Description
|
Name
|
Name of the pool
|
Primary CTI Manager
|
Primary CTI Manager for CTI device pool
|
Secondary CTI Manager
|
Secondary CTI Manager for CTI device pool
|
Username
|
Username to allow monitoring of CTI device pool
|
Password
|
Password for monitoring the CTI device pool
|
Verify Password
|
Reenter to verify
|
Group
|
Call route group selected for this device pool
|
Step 3 Click Save.
Step 4 To add, delete, or search for devices, see Managing Devices in a Device Pool.
Creating a Monitored CTI Device Pool
To create a monitored CTI device pool, follow these steps:
Procedure
Step 1 From the Choose Cluster list, choose the cluster for the device pool, then click Go.
Step 2 Enter the values as described in Table 7-6.
Table 7-6 Creating Monitored CTI Device Pool
Field
|
Description
|
Name
|
Name of pool
|
Primary CTI Manager
|
Primary CTI Manager for the monitored CTI device pool
|
Secondary CTI Manager
|
Secondary CTI Manager for the monitored CTI device pool
|
Username
|
Username to allow monitoring of all devices configured in the device pool
|
Password
|
Password to allow monitoring of all the devices in the device pool
|
Verify Password
|
Reenter to verify
|
Step 3 Click Save. A page appears with two tabs indicating the pool was successfully added.
Step 4 To add devices to a device pool, see Managing Devices in a Device Pool
Creating a CTI Route Point
To create a CTI route point, follow these steps:
Procedure
Step 1 From the Choose Cluster list, choose the cluster for the device pool, then click Go.
Step 2 Enter the values as described in Table 7-7.
Table 7-7 Creating CTI Route Point
Field
|
Description
|
Name
|
Name of the pool
|
Device Name
|
Device name of the CTI route point as created in Cisco Unified Communications Manager
|
Primary CTI Manager
|
Primary CTI Manager for CTI device pool
|
Secondary CTI Manager
|
Secondary CTI Manager for CTI device pool
|
Username
|
Username to allow monitoring of CTI device pool
|
Password
|
Password for monitoring CTI device pool
|
Verify Password
|
Reenter to verify
|
Group
|
Call route group selected for this device pool
|
Step 3 Click Save.
Step 4 To add, delete, or search for devices, see Managing Devices in a Device Pool.
Creating a SIP Device Pool
To create a SIP device pool, follow these steps:
Procedure
Step 1 From the Choose Domain list, select the domain, then click Go.
Step 2 Enter the values as described in Table 7-8.
Table 7-8 Creating a SIP Device Pool
Field
|
Description
|
Name
|
Name for the SIP device pool
|
Username
|
User configured in Cisco Unified Communications Manager that has the rights to control the SIP device(s) that will be registered by the Cisco Unified Communications Manager
|
Password
|
Password of configured user
|
Verify Password
|
Reenter to verify
|
Proxy
|
If an outbound proxy was configured on the domain, it is optional to apply it to SIP traffic generated for the registration of the devices
|
Step 3 Click Save.
Step 4 To add, delete, or search for devices, see Managing Devices in a Device Pool.
Managing Devices in a Device Pool
This section includes these topics:
•Viewing and Editing Device Pool Details l
•Adding Devices to a Device Pool
•Searching for Devices in a Device Pool
•Deleting Devices From a Device Pool
Viewing and Editing Device Pool Details l
To view or edit device pool details, follow these steps:
Procedure
Step 1 Choose Connections > List Device Pools.
Step 2 Click the name of the device pool. A page with two tabs appears. The Details tab includes the information described in Table 7-9
Table 7-9 List Device Pools
Field
|
Description
|
Name
|
Name of the device pool
|
Primary
|
Primary Cisco Unified Communications Manager
|
Secondary
|
Secondary Cisco Unified Communications Manager
|
Username
|
Username for Cisco Unified Communications Manager
|
Step 3 To edit the details, click Edit., and enter your changes.
Adding Devices to a Device Pool
To add a device to the device pool, follow these steps:
Procedure
Step 1 Choose Connections > List Device Pools.
Step 2 Click the name of the device pool.
Step 3 Click the Devices tab.
Step 4 Click Edit. A new page appears
Step 5 Under Add One Device, enter the name of the device, then click Submit.
Searching for Devices in a Device Pool
To search for a device in the device pool, follow these steps:
Procedure
Step 1 Choose Connections > List Device Pools.
Step 2 Click the name of the device pool. A new page appears with two tabs: Details and Devices.
Step 3 Click the Devices tab.
Step 4 In the `Search for device by' drop-down list, select either Device Name or Directory Number.
Step 5 In the `for' field, enter either the device name or the directory number.
Step 6 In the `that are' field, select the device status from the drop-down list, then click Go.
Deleting Devices From a Device Pool
To delete a device from the device pool, follow these steps:
Procedure
Step 1 Choose Connections > List Device Pools.
Step 2 Click the name of the device pool.
Step 3 Click the Devices tab.
Step 4 Select the box next to the name of the device you want to delete, then click Delete.
Adding a Cisco Unified Media Engine
The Cisco Unified Media Engine is used when the Cisco Unified Application Server hosts applications that use media capabilities. The Cisco Unified Media Engine software must be activated and licensed.
You can also create groups of Cisco Unified Media Engines, and configure an application and associate each partition of the application with a particular group. This enables the application server to automatically use the correct Cisco Unified Media Engine for a given application partition, and potentially load balance as needed when the group contains more than one Cisco Unified Media Engine.
To add a Cisco Unified Media Engine, follow these steps:
Procedure
Step 1 Enter the values as described in Table 7-10.
Table 7-10 Adding a Cisco Unified Media Engine
Field
|
Description
|
Media Engine Name
|
Name for Cisco Unified Media Engine
|
IP Address
|
IP address
|
Password
|
Password for access
|
Verify Password
|
Reenter password to verify
|
Step 2 Click Save.
Adding a Cisco Unified Communications Manager Cluster
The Cisco Unified Communication Manager is a a multipurpose telephony server that supports SCCP and CTI. When creating a Cisco Unified Manager cluster, you must always define a first node (publisher).
This section contains these topics:
•Adding the First Node (Publisher)
•Adding Subsequent Nodes
Adding the First Node (Publisher)
To add a the first node, follow these steps:
Procedure
Step 1 Enter the values as described in Table 7-11.
Table 7-11 Adding a Cisco Unified Communications Manager Cluster
Field
|
Description
|
Name
|
Name for the Cisco Unified Communications Manager
|
Version
|
Version of the Cisco Unified Communications Manager
|
Publisher Username
|
Name of the first node (Publisher)
|
Publisher Password
|
Password of the first node (Publisher)
|
Verify Password
|
Reenter to verify
|
SNMP Community
|
SNMP community string for the first node (Publisher)
|
Description
|
Text to describe the first node (Publisher)
|
Step 2 Click Save.
Step 3 Enter the values as described in Table 7-12.
Table 7-12 Adding a Cisco Unified Communications Manager Node
Field
|
Description
|
Name
|
Name of the Cisco Unified Communications Manager
|
IP Address
|
IP address of the Cisco Unified Communications Manager
|
Publisher (First Node)
|
Select only if node is the first node
|
Call Control
|
Select to create the H.323 gateway, SIP domain and SCCP subscriber entries.
Note If you already created the H.323 gateway, and do not select this item, the system creates a Cisco Unified Communications Manager cluster, but removes the H.323 gateway. Not selecting this item indicates that you do not want call control.
|
CTI
|
Select to add a CTI manager.
|
Step 4 Click Save.
Adding Subsequent Nodes
To add subsequent (subscriber) nodes to the cluster, use these steps
Procedure
Step 1 Click Add Node.
Step 2 Enter the values as described in Table 7-12.
Step 3 Click Save.
Adding Cisco Unified Presence
To add a Cisco Unified Presence, follow these steps:
Procedure
Step 1 Enter the values as described in Table 7-13.
Table 7-13 Adding Cisco Unified Presence
Field
|
Description
|
Domain
|
Name of resolvable SIP domain name
|
Primary
|
Address of primary registrar
|
Backup
|
Address of backup registrar
|
Proxy
|
Address of outbound proxy
|
Step 2 Click Save.
Adding an H.323 Gateway
Use this procedure to add an H.323 gateway if you are not adding a Cisco Unified Communications Manager cluster. Otherwise, use Adding a Cisco Unified Communications Manager Cluster, and select Call Control to automatically create a gateway.
To add an H.323 gateway, follow these steps:
Procedure
Step 1 Enter the values as described in Table 7-14.
Table 7-14 Adding an H.323 Gateway
Field
|
Description
|
Name
|
Name of gateway
|
Address
|
IP address of gateway
|
Description
|
Description of gateway
|
Step 2 Click Submit.
Adding IETF SIP Proxy Server
To add an IETF SIP Proxy server, follow these steps:
Procedure
Step 1 Enter the values as described in Table 7-15.
Table 7-15 Adding an IETF SIP Proxy Server
Field
|
Description
|
Domain Name
|
Name of resolvable SIP domain name
|
Primary Registrar
|
Address of primary registrar
|
Secondary Registrar
|
Address of secondary registrar
|
Proxy
|
Address of the outbound proxy
|
Step 2 Click Submit.
Adding a Nuance Server
To add a Nuance server, follow these steps:
Procedure
Step 1 Enter the values as described in Table 7-16.
Table 7-16 Adding a Nuance Server
Field
|
Description
|
Host
|
Hostname or IP address of the server
|
Port
|
Port for the server
|
Step 2 Click Save.
Adding a Nuance License Server
To add a Nuance License server, follow these steps:
Procedure
Step 1 Enter the values as described in Table 7-17.
Table 7-17 Adding a Nuance License Server
Field
|
Description
|
Host
|
Hostname or IP address of the server
|
Port
|
Port for the server
|
Step 2 Click Save.
Deleting a Connection
To delete a connection, follow these steps:
Note You cannot delete an H.323 gateway or a SIP domain from a Cisco Unified Communications Manager if the Call Control field is selected. You will need to edit the Cisco Unified Communications Manager connection by unchecking the Call Control field.
Procedure
Step 1 Log in to the Cisco Unified Application Environment Administration.
Step 2 Choose Connections > List Connections. The List Connection page appears.
Step 3 Select the check box next to the connection name, then click Delete.
Deleting a Device Pool
To delete a device pool, follow these steps:
Procedure
Note This selection appears only when you have created device pools in your system.
To delete a device pool, follow these steps:
Procedure
Step 1 Log in to the Cisco Unified Application Environment Administration.
Step 2 Choose Connections > List Device Pools. The Device Pool page appears.
Step 3 Select the box next to the name of the device pool you want to delete, then click Delete.
Deleting a Cisco Unified Communications Manager Node
To delete a Cisco Unified Communications Manager node, follow these steps:
Procedure
Step 1 Log in to the Cisco Unified Application Environment Administration.
Step 2 Choose Connections > Add Connection. The Connection Wizard appears.
Step 3 Under Unified Communication System Connections, select Cisco Unified Communications Manager Cluster, then click Next.
Step 4 Under Unified Communications Manager Cluster Nodes, select the node you want to delete, then click Delete Node.
Deleting a Cisco Unified Communications Manager Cluster
To delete a Cisco Unified Communications Manager cluster, follow these steps:
Procedure
Step 1 Log in to the Cisco Unified Application Environment Administration.
Step 2 Choose Connections > Add Connection. The Connection Wizard appears.
Step 3 Under Unified Communication System Connections, select Cisco Unified Communications Manager Cluster, then click Next.
Step 4 Under Unified Communications Manager Cluster Nodes, click Delete Cluster.
Editing a Connection
To edit a connection, follow these steps:
Procedure
Step 1 Log in to the Cisco Unified Application Environment Administration.
Step 2 Choose Connections > List Connections. The List Connection page appears.
Step 3 Click the connection name. The List Connection page appears.
Step 4 Click the name of the connection you want to edit. The Viewing connection page appears.
Step 5 Click Edit. the Editing connection page appears.
Step 6 Enter the necessary modifications, then click Submit or Save.
Disabling a Connection
To disable a connection, follow these steps:
Note Only the Cisco Unified Media Engine can be disabled.
Procedure
Step 1 Log in to the Cisco Unified Application Environment Administration.
Step 2 Choose Connections > List Connections. The List Connection page appears.
Step 3 Click the connection name for the Cisco Unified Media Engine. The Viewing connection page appears.
Step 4 Click Disable.
Managing Connection Groups
This section includes these topics:
•Viewing and Searching for Groups
•Adding a Connection Group
•Deleting a Connection Group
•Editing a Connection Group
Viewing and Searching for Groups
To view the list of groups, or to search for a particular group, follow these steps:
Procedure
Step 1 Log in to the Cisco Unified Application Environment Administration.
Step 2 Choose Connections > Groups > List Groups. The Groups page appears.
Table 7-18 describes the information provided.
Table 7-18 Connection Groups
Field
|
Description
|
Name
|
IP address or hostname of the connection
|
Type
|
Connection type
|
Default Group
|
Shown as true if default group
|
Step 3 To search for or view groups, do the following:
•To search for a particular group, enter the name or partial name with an asterisk (*) as a wildcard to denote numbers and letters in the Filter box, then click Search.
•To view connection group details, click on the group name.
Adding a Connection Group
To add a connection group, follow these steps:
Procedure
Step 1 Log in to the Cisco Unified Application Environment Administration.
Step 2 Choose Connections > Groups > Add Group. The Choose a Group Type page appears.
Step 3 Select the connection you want to add as shown in Table 7-19.
Step 4 Click Go.
Adding a Cisco Unified Media Engine Group
To add a Cisco Unified Media Engine group, follow these steps:
Procedure
Step 1 Enter the values as described in Table 7-20.
Table 7-20 Adding a Cisco Unified Application Environment Media Engine Group
Field
|
Description
|
Name
|
Name for the group
|
Description
|
Description of the group
|
Failover
|
Name of the failover
|
Step 2 Using the Member Selector arrows, add and order the Cisco Unified Media Engines.
Step 3 Click Save.
Adding an SCCP Device Pool Group
To add an SCCP device pool group, follow these steps:
Procedure
Step 1 Enter the values as described in Table 7-21.
Table 7-21 Adding an SCCP Device Pool Group
Field
|
Description
|
Name
|
Name for the group
|
Description
|
Description of the group
|
Step 2 Using the Member Selector arrows, add and order the devices in the group.
Step 3 Click Save.
Adding an H.323 Gateway Group
To add an H.323 gateway group, follow these steps:
Procedure
Step 1 Enter the values as described in Table 7-22.
Table 7-22 Adding an H.323 Gateway Group
Field
|
Description
|
Name
|
Name for the group
|
Description
|
Description of the group
|
Step 2 Using the Member Selector arrows, add and order gateways in the group.
Step 3 Click Save.
Adding a SIP Device Pool Group
To add a SIP device pool group, follow these steps:
Procedure
Step 1 Enter the values as described in Table 7-23.
Table 7-23 Adding a SIP Device Pool Group
Field
|
Description
|
Name
|
Name for the group
|
Description
|
Description of the group
|
Step 2 Using the Member Selector arrows, add and order devices in the group.
Step 3 Click Save.
Adding a CTI Device Pool Group
To add a CTI device pool group, follow these steps:
Procedure
Step 1 Enter the values as described in Table 7-24.
Table 7-24 Adding a CTI Device Pool Group
Field
|
Description
|
Name
|
Name for the group
|
Description
|
Description of the group
|
Step 2 Using the Member Selector arrows, add and order devices in the group.
Step 3 Click Save.
Deleting a Connection Group
To delete a connection group, follow these steps:
Procedure
Step 1 Log in to the Cisco Unified Application Environment Administration.
Step 2 Choose Connections > Groups > List Groups. The Groups page appears.
Step 3 Select the check box next to the group name, then click Delete.
Editing a Connection Group
To edit a connection group, follow these steps:
Procedure
Step 1 Log in to the Cisco Unified Application Environment Administration.
Step 2 Choose Connections > Groups > List Groups.The Group page appears.
Step 3 Click the group name. The connection group page appears.
Step 4 Click Edit. The editing page appears.
Step 5 Enter the necessary modifications, then click Save.
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