When you delete messages from the Cisco Unity Inbox web tool, Cisco Unity Connection saves them in the Deleted Items folder. You can listen to deleted voice messages; retrieve the deleted messages so that you can listen to them, reply to or forward them; restore them to the Cisco Unity Inbox; or delete them permanently.
To Manage Deleted Items
Step 1 In the Cisco Unity Inbox, click the View Deleted Items icon below the menu bar.
Step 2 On the Deleted Items page, do any of the following tasks:
Listen to a voice message
Click the speaker icon next to the message.
Open the message and play it by using the Media Master.
Reply to or forward a message
Open the message, and click the applicable icon.
Restore a message to the Cisco Unity Inbox
Check the check box to the left of the message, and click the Restore Selected Rows to Inbox icon below the menu bar.
Permanently delete a message
Check the check box to the left of the message, click the Delete Selected Rows icon below the menu bar, then click OK.