Table Of Contents
Settings for TIMG Firmware Version 5.x
TIMG Settings for a Serial Integration (Firmware Version 5.x)
TIMG Settings for an In-Band Integration (Firmware Version 5.x)
Settings for TIMG Firmware Version 5.x
Added February 10, 2009
The following sections provide the TIMG settings when firmware version 5.x is installed on the TIMG units:
•
TIMG Settings for a Serial Integration (Firmware Version 5.x)
•TIMG Settings for an In-Band Integration (Firmware Version 5.x)
Note We recommend that you upgrade your TIMG units to the most recent version that is available at http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240. For instructions on downloading and installing the most recent TIMG firmware, see the chapter for your phone system integration in this guide.
TIMG Settings for a Serial Integration (Firmware Version 5.x)
To Set Up the TIMG Units for a Serial Integration
Step 1 On a Windows workstation, log in to a TIMG unit.
Step 2 On the Configure menu, click IP.
Step 3 On the IP page, enter the following settings for LAN1.
Table D-1 IP Page Settings for LAN1
Field
|
Setting
|
Client IP Address
|
Enter the new IP address that you want to use for the TIMG unit.
(This is the IP address that you will enter in UTIM when you create the integration.)
|
Client Subnet Mask
|
Enter the new subnet mask, if the subnet mask is different from the default IP address.
|
Default Network Gateway Address
|
Enter the IP address of the default network gateway router that the TIMG units will use.
|
BOOTP Enabled
|
If you are using DHCP, click Yes.
If you are not using DHCP, click No.
|
Step 4 Click Apply Changes.
Step 5 On the Configure menu, click System.
Step 6 On the System page, enter the following settings.
Table D-2 System Page Settings for the System and Telephony Groups
Field
|
Setting
|
Operating Mode
|
Click SIP.
|
PCM Coding
|
Click uLaw.
|
Step 7 Determine which serial port on the TIMG unit you will use to connect the data link serial cable from the phone system, then enter the following settings in the applicable group.
Table D-3 System Page Settings for Serial Port Groups
Field
|
Setting
|
Serial Port Baud Rate
|
Click the setting that is configured on the phone system.
The default setting is 9600.
|
Serial Port Parity
|
Click the setting that is configured on the phone system.
The default setting is None.
|
Serial Port Data Bits
|
Click the setting that is configured on the phone system.
The default setting is 8.
|
Serial Port Stop Bits
|
Click the setting that is configured on the phone system.
The default setting is 1.
|
Step 8 Click Apply Changes.
Step 9 On the Configure menu, click Gateway.
Step 10 On the Gateway page, click the Gateway Routing tab.
Step 11 On the Gateway Routing tab, Cisco Unity Connection without a Connection cluster, skip to Step 12. If Cisco Unity Connection has a Connection cluster configured, do the following substeps:
a. In the Fault Tolerance Enabled field, click Yes.
b. In the Load Balancing Enabled field, click No.
Step 12 Under VoIP Endpoint ID, enter the following settings.
Table D-4 Gateway Routing Tab Settings
Field
|
Setting
|
VoIP Endpoint ID:
1
|
(Cisco Unity Connection without a Connection cluster) Enter the server name of the Cisco Unity Connection server.
(Cisco Unity Connection with a Connection cluster configured) Enter the server name of the subscriber Cisco Unity Connection server.
|
VoIP Endpoint ID:
2
|
(Cisco Unity Connection without a Connection cluster) Enter the server name of the Cisco Unity Connection server.
(Cisco Unity Connection with a Connection cluster configured) Enter the server name of the publisher Cisco Unity Connection server.
|
Step 13 Click Apply Changes.
Step 14 On the Gateway page, click the Gateway Advanced tab.
Step 15 On the Gateway Advanced tab, enter the following settings.
Table D-5 Gateway Advanced Tab Settings
Field
|
Settings
|
Advanced Call Routing
|
Call Connect Mode
|
Click OnAnswer.
|
Send DNIS to VoIP Endpoint
|
Click No.
|
Destination for Unroutable IP Calls
|
Leave this field blank.
|
Destination for Unroutable PBX Calls
|
Leave this field blank.
|
Monitor Call Connections
|
Click No.
|
Telephony
|
Minimum Call Party Delay
|
Enter 500.
|
Maximum Call Party Delay
|
Enter 2000.
|
Dial Digit on Time
|
Enter 100.
|
Dial Inter-Digit Time
|
Enter 100.
|
Dial Pause Time
|
Enter 2000.
|
Turn MWI On FAC
|
Leave this field blank.
|
Turn MWI Off FAC
|
Leave this field blank.
|
Dial Send Key
|
Click None.
|
Outbound Call Connect Timeout
|
Enter 10000.
|
Wait for Ringback/Connect on Blind Transfer
|
Click Yes.
|
Hunt Group Extension
|
Enter the pilot number for the Cisco Unity Connection voice messaging ports.
|
Audio
|
Audio Compression
|
Click the preferred codec for audio compression:
•G.711
•G.729AB
|
RTP Digit Relay Mode
|
Click RFC2833.
|
Signaling Digit Relay Mode
|
Click Off.
|
Voice Activity Detection
|
Click On.
|
Frame Size
|
Click the applicable setting:
•G.711—20
•G.729AB—10
Caution Failure to use the correct setting will result in recorded messages containing nothing but silence.
|
Frames Per Packet
|
Click the applicable setting:
•G.711—1
•G.729AB—2
Caution Failure to use the correct setting will result in recorded messages containing nothing but silence.
|
Quality of Service
|
Call Control QOS Byte
|
Enter 104 (equivalent to DSCP AF31).
|
RTP QOS Byte
|
Enter 184 (equivalent to DSCP EF).
|
Traps and Alarms
|
E-mail Alarms Enabled
|
Click No.
|
SNMP Traps Enabled
|
Click No.
|
HTTP Server Enabled
|
Click Yes.
|
HTTPs Server Enabled
|
Click No.
|
Step 16 Click Apply Changes.
Step 17 On the Gateway page, click the Gateway Capabilities tab.
Step 18 Enter the following settings for all ports that are used by voice messaging ports on Cisco Unity Connection.
Table D-6 Gateway Capabilities Tab Settings
Field
|
Setting
|
Telephony Port Capability
|
Click Both.
|
Telephony Port Enabled
|
For ports that are used by voice messaging ports on Cisco Unity Connection, click Yes.
For ports that are not used, click No.
|
Step 19 Click Apply Changes.
Step 20 On the Configure menu, click T1E1.
Step 21 On the T1E1 page, click the T1/E1 Mode tab.
Step 22 On the T1/E1 Mode tab, enter the following settings.
Table D-7 T1/E1 Mode Tab Settings
Field
|
Setting
|
Line Mode
|
Click T1.
|
Signaling Mode
|
Click CAS.
|
Interface Mode
|
Click Terminal.
|
Step 23 Click Apply Changes.
Step 24 Click the T1-CAS Protocol tab.
Step 25 On the T1-CAS Protocol tab, enter the following settings.
Table D-8 T1-CAS Protocol Tab Settings
Field
|
Setting
|
T1 CAS Protocol
|
Enter the setting that matches the phone system programming.
|
Line Encoding
|
Enter the setting that matches the phone system programming.
|
Framing
|
Enter the setting that matches the phone system programming.
|
Selects Transmit Pulse Waveform
|
Enter the setting that matches the phone system programming.
|
Flash Hook
|
Enter the setting that matches the phone system programming.
|
Consult Call Dialtone Drop Code
|
Enter the setting that matches the phone system programming.
|
Consult Call Proceeding Drop Code
|
Enter the setting that matches the phone system programming.
|
Consult Call Busy Drop Code
|
Enter the setting that matches the phone system programming.
|
Consult Call Error Drop Code
|
Enter the setting that matches the phone system programming.
|
Consult Call Connected Drop Code
|
Enter the setting that matches the phone system programming.
|
Consult Call Disconnected Drop Code
|
Enter the setting that matches the phone system programming.
|
MWI confirmation Tone
|
Click No.
|
CPID Type
|
Click TypeII_CPID.
|
Initial Wait for Inband CPID
|
Enter 100.
|
Inband CPID Complete Timeout
|
Enter 300.
|
Step 26 Click Apply Changes.
Step 27 On the Configure menu, click Serial Protocol.
Step 28 On the Serial Protocol page, enter the following settings.
Table D-9 Serial Protocol Page Settings
Field
|
Setting
|
Serial Mode (Master/Slave)
|
Click the applicable setting:
•Master—Click this setting when this TIMG unit is connected to the data link serial cable from the phone system. There can be only one master TIMG unit in a phone system integration.
•Slave—Click this setting when this TIMG unit is not connected to the data link serial cable from the phone system. There can be multiple slave TIMG units in a phone system integration.
|
Serial Interface Protocol
|
Click the serial protocol that your phone system uses:
•SMDI
•MCI
•MD-110
|
MWI Response Timeout
|
Enter 2000.
|
IP Address of Serial Server
|
If the TIMG unit is the master, leave this field blank.
If the TIMG unit is a slave, enter the IP address of the master TIMG unit (the TIMG unit that is connected to the data link serial cable from the phone system).
|
Serial Cpid Expiration
|
Enter 5000.
|
Logical Extension Number
|
If the TIMG unit is the master, leave this field blank.
If the TIMG unit is a slave, enter the IP address of the master TIMG unit (the TIMG unit that is connected to the data link serial cable from the phone system).
|
Step 29 Click Apply Changes.
Step 30 On the Configure menu, click SIP.
Step 31 On the SIP page, enter the following settings.
Table D-10 SIP Page Settings
Field
|
Setting
|
Host and Domain Name
|
Enter the domain name of the TIMG unit.
|
Transport Type
|
Click UDP.
|
Call as Domain Name
|
Click No.
|
SIPS URI Scheme Enabled
|
Click No.
|
Invite Expiration
|
Enter 120.
|
DNS Server Address
|
Enter the IP address of the DNS server.
|
Registration Server Address
|
Leave this field blank.
|
Registration Server Port
|
Enter 5060.
|
Registration Expiration
|
Enter 3600.
|
UDP/TCP Transports Enabled
|
Click Yes.
|
TCP/UDP Server Port
|
Enter 5060.
|
Primary Proxy Server Address
|
Leave this field blank.
|
Primary Proxy Server Port
|
Not applicable. Leave the default setting.
|
Backup Proxy Server Address
|
Not applicable. Leave the default setting.
|
Backup Proxy Server Port
|
Not applicable. Leave the default setting.
|
Proxy Query Interval
|
Enter 10.
|
T1 Time
|
Enter 500.
|
T2 Time
|
Enter 4000.
|
T4 Time
|
Enter 5000.
|
Step 32 Click Apply Changes.
Step 33 On the Configure menu, click Tones.
Step 34 On the Tones page, click the Learn tab.
Caution Destination addresses cannot be duplicated in the same session. Otherwise, the process for learning tones will not succeed. If you do not have enough available phones to learn all the tones at one time, you can run multiple sessions to learn tones individually by checking or unchecking the applicable Acquire Tone check boxes.
Step 35 On the Tones page, for the Dialtone event, confirm that the Acquire Tone check box is checked and leave the Destination Address field blank.
Step 36 On the Tones page, for the Busy Tone event, confirm that the Acquire Tone check box is checked and do the following substeps to verify that the tone is correct.
a. From a available phone, call a second phone.
b. Answer the second phone when it rings, and leave both handsets off so that both phones are busy.
c. From a third phone, dial one of the busy phones.
d. Confirm that you hear a busy tone.
e. Hang up the third phone but leave the handsets for the other two phones off.
Step 37 On the Tones page, in the Destination Address field for Busy Tone, enter the extension that you dialed in Step 36c. from the third phone.
Step 38 On the Tones page, for the Error/Reorder Tone event, confirm that the Acquire Tone check box is checked and do the following substeps to verify that the tone is correct.
a. From an available phone, dial an extension that does not exist.
b. Confirm that you hear the reorder or error tone.
c. Hang up the phone.
Step 39 On the Tones page, in the Destination Address field for Error/Reorder Tone, enter the extension that you dialed in Step 38a.
Step 40 On the Tones page, for the Ringback Tone event, confirm that the Acquire Tone check box is checked and do the following substeps to verify that the tone is correct.
a. From an available phone, dial an extension that does exist.
b. Confirm that you hear the ringback tone.
c. Hang up the phone.
Step 41 On the Tones page, in the Destination Address field for Ringback Tone, enter the extension that you dialed in Step 40a.
Step 42 Click Learn.
Step 43 When the process is complete, check the check box for each newly learned tone and click Apply.
Step 44 Hang up the phones that you used in Step 36.
Step 45 If the TIMG unit is connected to a Nortel SL-100 phone system, do the following substeps to learn the stutter dial tone. Otherwise, continue to Step 46.
a. On the Tones page, on the Learn tab, for the Dialtone event, confirm that the Acquire Tone check box is checked and enter ! in the Destination Address field.
b. Uncheck the Acquire Tone check boxes for all other tones.
c. Click Learn.
d. When the process is complete, check the check box for each newly learned tone and click Apply.
Step 46 On the Configure menu, click Restart.
Step 47 On the Restart page, click Restart Unit Now.
Step 48 When the TIMG unit has restarted, in the View menu, click Refresh.
Step 49 Repeat Step 1 through Step 48 on all remaining TIMG units.
TIMG Settings for an In-Band Integration (Firmware Version 5.x)
To Set Up the TIMG Units for an In-Band Integration
Step 1 On a Windows workstation, log in to a TIMG unit.
Step 2 On the Configure menu, click IP.
Step 3 On the IP page, enter the following settings for LAN1.
Table D-11 IP Page Settings for LAN1
Field
|
Setting
|
Client IP Address
|
Enter the new IP address that you want to use for the TIMG unit.
(This is the IP address that you will enter in UTIM when you create the integration.)
|
Client Subnet Mask
|
Enter the new subnet mask, if the subnet mask is different from the default IP address.
|
Default Network Gateway Address
|
Enter the IP address of the default network gateway router that the TIMG units will use.
|
BOOTP Enabled
|
If you are using DHCP, click Yes.
If you are not using DHCP, click No.
|
Step 4 Click Apply Changes.
Step 5 On the Configure menu, click System.
Step 6 On the System page, enter the following settings.
Table D-12 System Page Settings for the System and Telephony Groups
Field
|
Setting
|
Operating Mode
|
Click SIP.
|
PCM Coding
|
Click uLaw.
|
Step 7 Click Apply Changes.
Step 8 On the Configure menu, click Gateway.
Step 9 On the Gateway page, click the Gateway Routing tab.
Step 10 On the Gateway Routing tab, Cisco Unity Connection without a Connection cluster, skip to Step 11. If Cisco Unity Connection has a Connection cluster configured, do the following substeps:
a. In the Fault Tolerance Enabled field, click Yes.
b. In the Load Balancing Enabled field, click No.
Step 11 Under VoIP Endpoint ID, enter the following settings.
Table D-13 Gateway Routing Tab Settings
Field
|
Setting
|
VoIP Endpoint ID:
1
|
(Cisco Unity Connection without a Connection cluster) Enter the server name of the Cisco Unity Connection server.
(Cisco Unity Connection with a Connection cluster configured) Enter the server name of the subscriber Cisco Unity Connection server.
|
VoIP Endpoint ID:
2
|
(Cisco Unity Connection without a Connection cluster) Enter the server name of the Cisco Unity Connection server.
(Cisco Unity Connection with a Connection cluster configured) Enter the server name of the publisher Cisco Unity Connection server.
|
Step 12 Click Apply Changes.
Step 13 On the Gateway page, click the Gateway Advanced tab.
Step 14 On the Gateway Advanced tab, enter the following settings.
Table D-14 Gateway Advanced Tab Settings
Field
|
Settings
|
Advanced Call Routing
|
Call Connect Mode
|
Click OnAnswer.
|
Send DNIS to VoIP Endpoint
|
Click No.
|
Destination for Unroutable IP Calls
|
Leave this field blank.
|
Destination for Unroutable PBX Calls
|
Leave this field blank.
|
Monitor Call Connections
|
Click No.
|
Telephony
|
Minimum Call Party Delay
|
Enter 500.
|
Maximum Call Party Delay
|
Enter 2000.
|
Dial Digit on Time
|
Enter 100.
|
Dial Inter-Digit Time
|
Enter 100.
|
Dial Pause Time
|
Enter 2000.
|
Turn MWI On FAC
|
Enter the code that the phone system uses to turn MWIs on.
|
Turn MWI Off FAC
|
Enter the code that the phone system uses to turn MWIs off.
|
Dial Send Key
|
Click None.
|
Outbound Call Connect Timeout
|
Enter 10000.
|
Wait for Ringback/Connect on Blind Transfer
|
Click Yes.
|
Hunt Group Extension
|
Enter the pilot number for the Cisco Unity Connection voice messaging ports.
|
Audio
|
Audio Compression
|
Click the preferred codec for audio compression:
•G.711
•G.729AB
|
RTP Digit Relay Mode
|
Click RFC2833.
|
Signaling Digit Relay Mode
|
Click Off.
|
Voice Activity Detection
|
Click On.
|
Frame Size
|
Click the applicable setting:
•G.711—20
•G.729AB—10
Caution Failure to use the correct setting will result in recorded messages containing nothing but silence.
|
Frames Per Packet
|
Click the applicable setting:
•G.711—1
•G.729AB—2
Caution Failure to use the correct setting will result in recorded messages containing nothing but silence.
|
Quality of Service
|
Call Control QOS Byte
|
Enter 104 (equivalent to DSCP AF31).
|
RTP QOS Byte
|
Enter 184 (equivalent to DSCP EF).
|
Traps and Alarms
|
E-mail Alarms Enabled
|
Click No.
|
SNMP Traps Enabled
|
Click No.
|
HTTP Server Enabled
|
Click Yes.
|
HTTPs Server Enabled
|
Click No.
|
Step 15 Click Apply Changes.
Step 16 On the Gateway page, click the Gateway Capabilities tab.
Step 17 Enter the following settings for all ports that are used by voice messaging ports on Cisco Unity Connection.
Table D-15 Gateway Capabilities Tab Settings
Field
|
Setting
|
Telephony Port Capability
|
Click Both.
|
Telephony Port Enabled
|
For ports that are used by voice messaging ports on Cisco Unity Connection, click Yes.
For ports that are not used, click No.
|
Step 18 Click Apply Changes.
Step 19 On the Configure menu, click T1E1.
Step 20 On the T1E1 page, click the T1/E1 Mode tab.
Step 21 On the T1/E1 Mode tab, enter the following settings.
Table D-16 T1/E1 Mode Tab Settings
Field
|
Setting
|
Line Mode
|
Click T1.
|
Signaling Mode
|
Click CAS.
|
Interface Mode
|
Click Terminal.
|
Step 22 Click Apply Changes.
Step 23 Click the T1-CAS Protocol tab.
Step 24 On the T1-CAS Protocol tab, enter the following settings.
Table D-17 T1-CAS Protocol Tab Settings
Field
|
Setting
|
T1 CAS Protocol
|
Click Loop_Start.
|
Line Encoding
|
Click B8ZS.
|
Framing
|
Click EFS.
|
Selects Transmit Pulse Waveform
|
Click Short_Haul_110ft.
|
Flash Hook
|
Enter 550.
|
Consult Call Dialtone Drop Code
|
Enter !!.
|
Consult Call Proceeding Drop Code
|
Enter !!.
|
Consult Call Busy Drop Code
|
Enter !.
|
Consult Call Error Drop Code
|
Enter !!.
|
Consult Call Connected Drop Code
|
Enter ,,,,.
|
Consult Call Disconnected Drop Code
|
Enter !.
|
MWI confirmation Tone
|
Click No.
|
CPID Type
|
Click TypeII_CPID.
|
Initial Wait for Inband CPID
|
Enter 5000.
|
Inband CPID Complete Timeout
|
Enter 500.
|
Step 25 Click Apply Changes.
Step 26 On the Configure menu, click SIP.
Step 27 On the SIP page, enter the following settings.
Table D-18 SIP Page Settings
Field
|
Setting
|
Host and Domain Name
|
Enter the domain name of the TIMG unit.
|
Transport Type
|
Click UDP.
|
Call as Domain Name
|
Click No.
|
SIPS URI Scheme Enabled
|
Click No.
|
Invite Expiration
|
Enter 120.
|
DNS Server Address
|
Enter the IP address of the DNS server.
|
Registration Server Address
|
Leave this field blank.
|
Registration Server Port
|
Enter 5060.
|
Registration Expiration
|
Enter 3600.
|
UDP/TCP Transports Enabled
|
Click Yes.
|
TCP/UDP Server Port
|
Enter 5060.
|
Primary Proxy Server Address
|
Leave this field blank.
|
Primary Proxy Server Port
|
Not applicable. Leave the default setting.
|
Backup Proxy Server Address
|
Not applicable. Leave the default setting.
|
Backup Proxy Server Port
|
Not applicable. Leave the default setting.
|
Proxy Query Interval
|
Enter 10.
|
T1 Time
|
Enter 500.
|
T2 Time
|
Enter 4000.
|
T4 Time
|
Enter 5000.
|
Step 28 Click Apply Changes.
Step 29 On the Configure menu, click Tones.
Step 30 On the Tones page, click the Learn tab.
Caution Destination addresses cannot be duplicated in the same session. Otherwise, the process for learning tones will not succeed. If you do not have enough available phones to learn all the tones at one time, you can run multiple sessions to learn tones individually by checking or unchecking the applicable Acquire Tone check boxes.
Step 31 On the Tones page, for the Dialtone event, confirm that the Acquire Tone check box is checked and leave the Destination Address field blank.
Step 32 On the Tones page, for the Busy Tone event, confirm that the Acquire Tone check box is checked and do the following substeps to verify that the tone is correct.
a. From a available phone, call a second phone.
b. Answer the second phone when it rings, and leave both handsets off so that both phones are busy.
c. From a third phone, dial one of the busy phones.
d. Confirm that you hear a busy tone.
e. Hang up the third phone but leave the handsets for the other two phones off.
Step 33 On the Tones page, in the Destination Address field for Busy Tone, enter the extension that you dialed in Step 32c. from the third phone.
Step 34 On the Tones page, for the Error/Reorder Tone event, confirm that the Acquire Tone check box is checked and do the following substeps to verify that the tone is correct.
a. From an available phone, dial an extension that does not exist.
b. Confirm that you hear the reorder or error tone.
c. Hang up the phone.
Step 35 On the Tones page, in the Destination Address field for Error/Reorder Tone, enter the extension that you dialed in Step 34a.
Step 36 On the Tones page, for the Ringback Tone event, confirm that the Acquire Tone check box is checked and do the following substeps to verify that the tone is correct.
a. From an available phone, dial an extension that does exist.
b. Confirm that you hear the ringback tone.
c. Hang up the phone.
Step 37 On the Tones page, in the Destination Address field for Ringback Tone, enter the extension that you dialed in Step 36a.
Step 38 Click Learn.
Step 39 When the process is complete, check the check box for each newly learned tone and click Apply.
Step 40 Hang up the phones that you used in Step 32.
Step 41 On the Configure menu, click Import/Export.
Step 42 On the Import/Export page, under Export Settings, click Export Settings.
Step 43 In the File Download dialog box, click Save.
Step 44 In the Save As dialog box, browse to the Windows workstation that has access to the TIMG units, browse to a directory where you want to save the file, and click Save.
Step 45 In the Download Complete dialog box, click Open. Notepad opens the file Config.ini that you saved.
Step 46 Locate the line with the following parameter:
Step 47 Confirm that the value of the parameter is no so that the line reads as follows:
Step 48 Locate the line with the following parameter:
Step 49 Confirm that the value of the parameter is !! so that the line reads as follows:
Caution The telFacCDropProc parameter must be set to !!. If the telFacCDropProc parameter is set to 1, supervised transfers will fail, and the caller will hear the called party standard greeting two times.
Step 50 Save the file, and exit Notepad.
Step 51 On the Configure menu of the TIMG unit, click Import/Export.
Step 52 On the Import/Export page, under Import Settings, click Browse.
Step 53 In the Choose File dialog box, browse to the file Config.ini that you saved.
Step 54 Click Config.ini, and click Open.
Step 55 On the Import/Export page, click Import Settings.
Step 56 When prompted to restart the TIMG unit, click OK.
Step 57 When the TIMG unit has restarted, in the View menu, click Refresh.
Step 58 Repeat Step 1 through Step 57 on all remaining TIMG units.
