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Cisco Digital Media Manager

Cisco Digital Media System Compatibility Information

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Cisco Digital Media System (DMS) is a comprehensive suite of digital signage, Enterprise TV, and desktop video applications that allows companies to use digital media to increase sales, enhance customer experience, and facilitate learning. This document provides links to resources and compatibility information for your Cisco DMS application.

Revised: July 6, 2009

Cisco Digital Media Manager

Cisco Digital Media Manager is a Web-based media management application that helps you easily manage, schedule, and publish digital media to displays (Cisco Digital Signage and Enterprise TV) and through the Web to the desktop (Cisco Desktop Video). Cisco Digital Media Manager is the central management application for all Cisco DMS products: Cisco Digital Media Encoders (DMEs), Cisco Digital Media Players (DMPs), Cisco Video Portal, Cisco Video Portal Reports, and LCD Professional Series (LCD Pro) displays..

Cisco Digital Media Manager Resources
Technical Documentation
Marketing Documentation For available white papers and data sheets, see the Cisco Digital Media Manager product introduction page.
Downloads To download system software, go to Technical Support Software Download and choose Video and Content Delivery > Cisco Digital Media System > Digital Media Manager.
Caveats To obtain the latest information about software bugs, go to Bug Toolkit and choose Video, Cable, and Content Delivery > Cisco Digital Media Manager.

Cisco Digital Media Manager Compatibility

Cisco DMS Release 5.1
Supported Upgrade Path 5.0.2 to 5.1
Supported Appliance Models 7835-H1, 7835-H2
Supported Software Modules and DMP Licenses Cisco Digital Media Manager base software license (DMS-Admin), Digital Signage Module (DMM-DSM) software license, Video Portal Module (DMM-VPM) software license with Video Portal Reports, Live Event Module software license, Enterprise TV Module (DMM-ETVM) software license, SNMP Module software license, Digital Signage feature license for up to 10, 100, or 1000 DMPs
Supported Browsers for DMS-Admin, DMM-DSM, and DMM-VPM
  • Windows--Internet Explorer 6.0 or later, Internet Explorer 7.0 or later, and Firefox 2.x
  • Linux--Firefox 2.x
  • Mac OS X--Firefox 2.x
Required Java for DMS-Admin, DMM-DSM, and DMM-VPM Java Runtime Engine (JRE) 1.6.0 or later
Maximum Number of Supported DMPs per DMM Appliance 5,000 DMPs

Cisco DMS Release 5.0, the 5.0.2 Patch, and the 5.0.3 Patch
Supported Upgrade Path
  • 4.1 to 5.0
  • 5.0 to 5.0.2
  • 5.0.2 to 5.0.3
Supported Appliance Models 7835-H1, 7835-H2
Supported Software Modules and DMP Licenses Cisco Digital Media Manager base software license (DMS-Admin), Digital Signage Module (DMM-DSM) software license, Video Portal Module (DMM-VPM) software license with Video Portal Reports, Live Event Module software license, Enterprise TV Module (DMM-ETVM) software license, SNMP Module software license, Digital Signage feature license for up to 10, 100, or 1000 DMPs
Supported Browsers for DMS-Admin, DMM-DSM, and DMM-VPM
  • Windows--Internet Explorer 6.0 or later, Internet Explorer 7.0 or later, and Firefox 2.x
  • Linux--Firefox 2.x
  • Mac OS X--Firefox 2.x
Required Java for DMS-Admin, DMM-DSM, and DMM-VPM Java Runtime Engine (JRE) 1.6.0 or later
Maximum Number of Supported DMPs per DMM Appliance 5,000 DMPs

Cisco Digital Signage and Enterprise TV

Cisco Digital Media Player

Cisco Digital Media Player Resources
Technical Documentation
Marketing Documentation For available white papers and data sheets, see the Cisco Digital Media Player product introduction page, including the following documents:
  • Cisco Digital Media System Deployments for Digital Signage with Cisco ACNS Software
  • Digital Signage Distribution Methodologies Overview
  • Digital Signage Content Overview
Accessories Handheld remote control unit See
Mount kit See .
Downloads To download system software, go to Technical Support Software Download and choose Video and Content Delivery > Cisco Digital Media System > Digital Media Players.
Caveats To obtain the latest information about software bugs, go to Bug Toolkit and choose Video, Cable, and Content Delivery > Cisco Digital Media Manager.

Cisco Digital Media Player Support for External USB Hard Drives (and USB Flash Drives)
THIS DMP MODEL
 RUNNING THIS FIRMWARE VERSION
 PASSED OUR TESTS WITH THESE EXTERNAL USB STORAGE DEVICES

Manufacturer
Brand Name
Model Number
Capacity
DMP 4400G
 5.1 Kingston DataTraveler USB Flash Key -- 4GB
Kingston DataTraveler USB Flash Key -- 8GB
DiskGo EDGE -- 32GB
Western Digital WD Passport -- 320GB
DMP 4305G 5.1 Kingston DataTraveler USB Flash Key -- 4GB
Kingston DataTraveler USB Flash Key -- 8GB
DiskGo EDGE -- 32GB
Western Digital WD Passport -- 320GB 1
DMP 4300G 2.43.1 Western Digital  WD Passport Portable Drive WD2500U017 250GB
Lexar JumpDrive Firefly --
 8GB
2.42.1 Western Digital WD Passport Portable Drive WD1600U017 160GB
Transcend JetFlash 2A TS16GJF2A 16GB

1. See CSCsw67738 in Bug Toolkit.

Cisco Digital Media Player Features

Cisco DMS Release 5.1
-- DMP 4400G DMP 4305G DMP 4300G
Local Storage Size 4GB with 2GB usable 2GB 1GB
Streaming Media Support HTTP streaming of MPEG content HTTP streaming of MPEG content HTTP streaming of MPEG content
Support for Enterprise TV and ETV remote control Yes Yes Yes
Supported DMP Video Codecs and Effects
  • MPEG 1, MPEG 2, and MPEG 4 Part 10 delivered within MPEG-2 TS over User Datagram Protocol (UDP) in both standard- and high-definition
  • H.264 encapsulated into MPEG-2 Transport Stream
  • Flash 6, Flash 7, Flash 9, and Flash 10
  • Scrolling ticker
  • MPEG 1, MPEG 2, MPEG 4 Part 2 encapsulated on MPEG_TS over User Datagram Protocol (UDP) in both standard- and high-definition
  • Flash 6, Flash 7
  • Fading ticker
  • MPEG 1, MPEG 2, MPEG 4 Part 2 encapsulated on MPEG_TS over User Datagram Protocol (UDP) in both standard- and high-definition
  • Flash 6, Flash 7
  • Fading ticker
Required Firmware See Firmware and DMM Software Compatibility. See Firmware and DMM Software Compatibility. See Firmware and DMM Software Compatibility.
Supported Fonts 1
  • Latin: Albany, regular weight, WGL character set; Verdana, regular weight, WGL character set
  • Traditional Chinese: MHei medium weight, MS Code Page 950
  • Simplified Chinese: MHei medium weight, GB18030 character set
  • Japanese: Hei Sei Square Gothic, MS Code Page 932
  • Arabic: Univers OTS
 The DMP does not support natively any language that is represented by a double byte or higher character set; anything outside of the Unicode range of U+0000 to U+007F will not display correctly. The DMP does not support natively any language that is represented by a double byte or higher character set; anything outside of the Unicode range of U+0000 to U+007F will not display correctly.
Recommended Maximum File Size for Digital Signage For local storage, we recommend a total of 2GB maximum. For streaming, we recommend a maximum file size of 1.9GB. For local storage, we recommend that all applications fit on a 2GB SD card. For streaming, we recommend a maximum file size of 1.9GB. For local storage, we recommend that all applications fit on a 1GB SD card. For streaming, we recommend a maximum file size of 1.9GB.
Recommended Encoder for Digital Signage or Enterprise TV Scientific Atlanta D9022, Scientific Atlanta D9032, Scientific Atlanta D9050, Scientific Atlanta D9054 Scientific Atlanta D9022, Scientific Atlanta D9032, Scientific Atlanta D9050 Scientific Atlanta D9022, Scientific Atlanta D9032, Scientific Atlanta D9050

Cisco DMS Release 5.0, the 5.0.2 Patch, and the 5.0.3 Patch
-- DMP 4400G DMP 4305G DMP 4300G
Local Storage Size 4GB with 2GB usable 2GB 1GB
Streaming Media Support HTTP streaming of MPEG content HTTP streaming of MPEG content HTTP streaming of MPEG content
Support for Enterprise TV and ETV remote control Yes Yes Yes
Supported DMP Video Codecs and Effects
  • MPEG 1, MPEG 2, and MPEG 4 Part 10 delivered within MPEG-2 TS over User Datagram Protocol (UDP) in both standard- and high-definition
  • H.264 encapsulated into MPEG-2 Transport Stream
  • Flash 6, Flash 7, Flash 9, and Flash 10
  • Scrolling ticker
  • MPEG 1, MPEG 2, MPEG 4 Part 2 encapsulated on MPEG_TS over User Datagram Protocol (UDP) in both standard- and high-definition
  • Flash 6, Flash 7
  • Fading ticker
  • MPEG 1, MPEG 2, MPEG 4 Part 2 encapsulated on MPEG_TS over User Datagram Protocol (UDP) in both standard- and high-definition
  • Flash 6, Flash 7
  • Fading ticker
Required Firmware See Firmware and DMM Software Compatibility. See Firmware and DMM Software Compatibility. See Firmware and DMM Software Compatibility.
Supported Fonts 1
  • Latin: Albany, regular weight, WGL character set; Verdana, regular weight, WGL character set
  • Traditional Chinese: MHei medium weight, MS Code Page 950
  • Simplified Chinese: MHei medium weight, GB18030 character set
  • Japanese: Hei Sei Square Gothic, MS Code Page 932
  • Arabic: Univers OTS
 The DMP does not support natively any language that is represented by a double byte or higher character set; anything outside of the Unicode range of U+0000 to U+007F will not display correctly. The DMP does not support natively any language that is represented by a double byte or higher character set; anything outside of the Unicode range of U+0000 to U+007F will not display correctly.
Recommended Maximum File Size for Digital Signage For local storage, we recommend a total of 2GB maximum. For streaming, we recommend a maximum file size of 1.9GB. For local storage, we recommend that all applications fit on a 2GB SD card. For streaming, we recommend a maximum file size of 1.9GB. For local storage, we recommend that all applications fit on a 1GB SD card. For streaming, we recommend a maximum file size of 1.9GB.
Recommended Encoder for Digital Signage or Enterprise TV Scientific Atlanta D9022, Scientific Atlanta D9032, Scientific Atlanta D9050, Scientific Atlanta D9054 Scientific Atlanta D9022, Scientific Atlanta D9032, Scientific Atlanta D9050 Scientific Atlanta D9022, Scientific Atlanta D9032, Scientific Atlanta D9050

1. The DMP uses these fonts when it renders a webpage that uses these fonts.

Digital Media Player Firmware and Digital Media Manager Software Compatibility
-- DMP 4400G Firmware DMP 4305G Firmware DMP 4300G Firmware
-- 5.1 5.0.3 5.0.2 5.0.1 1 5.0 5.1 5.0.3 5.0.2 5.0 2.43.1 5.1 5.0.3 5.0.2 5.0 2.43.1

Cisco DMS Release 5.1
Digital Signage (DMM-DSM) 5.1 Yes No No No No Yes No No No No Yes No No No No
Enterprise TV 5.1 Yes No No No No Yes No No No No Yes No No No No

Cisco DMS Release 5.0, the 5.0.2 Patch, and the 5.0.3 Patch
Digital Signage (DMM-DSM) 5.0.3 No Yes No No No No Yes No No No No Yes No No No
Enterprise TV 5.0.3 No Yes No No No No Yes No No No No Yes No No No
Digital Signage (DMM-DSM) 5.0.2 No No Yes No No No No Yes No No No No Yes No No
Enterprise TV 5.0.2 No No Yes No No No No Yes No No No No Yes No No
Digital Signage (DMM-DSM) 5.0 No No No Yes Yes No No No Yes No No No No Yes No
Enterprise TV 5.0 No No No Yes No No No No Yes No No No No No No

Cisco DMS Release 4.1
Digital Signage (DMM-DSM) 4.1 No No N/A N/A N/A No No No No Yes No No No No Yes

1. DMP firmware 5.0.1 is the entirety of the Cisco DMS 5.0.1 release and available only for the 4400G.

Client Requirements to Use DMM-DSM, DMD, or Digital Media Player Device Manager (DMPDM)

Cisco DMS Release 5.1
Browsers 1
  • Windows--Internet Explorer 6.0 or later, Internet Explorer 7.0 or later, and Firefox 2.x
  • Linux--Firefox 2.x
  • Mac OS X--Firefox 2.x
DMM-DSM Dashboard and Play in Future Schedules Mac OS X 10.4 2
Digital Media Designer Firmware version 5.1
Minimum supported resolution 1280 x 1024
Java Java Runtime Engine (JRE) 1.6.0 or later
DMP kernel DMP kernel creation date and time must be Tue Nov 18 14:48:57 EST 2008

Cisco DMS Release 5.0, the 5.0.2 Patch, and the 5.0.3 Patch
Browsers 1
  • Windows--Internet Explorer 6.0 or later, Internet Explorer 7.0 or later, and Firefox 2.x
  • Linux--Firefox 2.x
  • Mac OS X--Firefox 2.x
DMM-DSM Dashboard and Play in Future Schedules Mac OS X 10.4 2
Digital Media Designer
  • Firmware version 5.0 for DMP 4400G and 4305G
  • Firmware version 5.0.1 for DMP 4400G
Minimum supported resolution 1280 x 1024
Java Java Runtime Engine (JRE) 1.6.0 or later

1. Ensure that the browser language preference setting is English (en_us).

2. Until Apple supports JRE 1.6.0 or later, the DMM-DSM Dashboard, Play in Future Schedules, and Digital Media Designer may not function properly.

Cisco LCD Professional Series Displays

Cisco LCD Professional Series Displays Resources
Technical Documentation
Marketing Documentation For available white papers and data sheets, see the Cisco LCD Professional Series Displays product introduction page.
Caveats To obtain the latest information about software bugs, go to Bug Toolkit and choose Video, Cable, and Content Delivery > Cisco Digital Media Manager.

Cisco Desktop Video

Cisco Video Portal

Cisco Video Portal Resources
Technical Documentation
Marketing Documentation For available white papers and data sheets, see the Cisco Video Portal product introduction page, including the following documents:
  • Cisco Digital Media System Deployments for Cisco Desktop Video with Cisco ACNS
  • Cisco Digital Media System Technical Overview: Focus on Cisco Desktop Video
Downloads To download system software, go to Technical Support Software Download and choose Video and Content Delivery > Cisco Digital Media System > Cisco Video Portal.
Caveats To obtain the latest information about software bugs, go to Bug Toolkit and choose Video, Cable, and Content Delivery > Cisco Digital Media Manager.

Cisco Video Portal Compatibility

Cisco Video Portal Release 5.1
Supported Upgrade Path 1 5.0.2 to 5.1
Supported Appliance Models 7825-H2, 7825-H3, 7835-H1, 7835-H2
Supported Encoder File Types Microsoft Windows Media (.wmv, .asf, .asx, wma, mp3), Adobe Flash (.flv and .mp3), Apple QuickTime (.mov), and MPEG/H.264 (.mp4, .m4v, .mp4v, m4a, and .mp3) up to a maximum 2GB per file
Supported Encoders for the Live Event Module and Ad-Hoc Streaming Controls Cisco DME 1000, Cisco DME 1100, Cisco DME 2000, and Cisco DME 2200
Streaming Media Support HTTP streaming of MPEG4 and Windows RTSP streaming services
Streaming Media Support
  • MCS-7825-H2 or MCS-7825-H3: Up to 500 users
  • MCS-7835-H1 or MCS-7835-H2: Up to 1000 users

Cisco Video Portal Release 5.0, the 5.0.2 Patch, and the 5.0.3 Patch
Supported Upgrade Path 1
  • 4.1 to 5.0
  • 5.0 to 5.0.2
  • 5.0.2 to 5.0.3
Supported Appliance Models 7825-H2, 7825-H3, 7835-H1, 7835-H2
Supported Encoder File Types Microsoft Windows Media (.wmv, .asf, .asx, wma, mp3), Adobe Flash (.flv and .mp3), Apple QuickTime (.mov), and MPEG/H.264 (.mp4, .m4v, .mp4v, m4a, and .mp3) up to a maximum 2GB per file
Supported Encoders for the Live Event Module and Ad-Hoc Streaming Controls Cisco DME 1000, Cisco DME 1100, Cisco DME 2000, and Cisco DME 2200
Streaming Media Support HTTP streaming of MPEG4 and Windows RTSP streaming services
Supported Number of Concurrent Users 2
  • MCS-7825-H2 or MCS-7825-H3: Up to 500 users
  • MCS-7835-H1 or MCS-7835-H2: Up to 1000 users
1. A Video Portal upgrade requires that you install the corresponding Digital Media Manager software release number on the DMM appliance.

2. Refers to the number of users who can successfully access and launch the Video Portal without retry in a 1 minute time span.

Client Requirements to Use Cisco Video Portal

Cisco DMS Release 5.1
Supported Browsers
  • Windows--Firefox 1.5 minimum or 2.x recommended, Internet Explorer 6.0 or later recommended, Mozilla 1.8 or later recommended
  • Linux or UNIX (support for Flash VoD files only)--Firefox 1.0 minimum or Firefox 2.x recommended, Mozilla 1.0 minimum or Mozilla 1.8 or later recommended
  • Apple Macintosh (support for Flash and QuickTime VoD files only)--Firefox 1.5 minimum or 2.x recommended, Safari 2.0 minimum or later recommended
Adobe Flash plug-in Adobe Flash 9 plug-in or later recommended
QuickTime plug-in QuickTime Player 7.1 or later recommended
Windows Media plug-in Windows Media 9 or later required
Cisco Digital Media Manager Live Event Module 1.0
  • Windows--Internet Explorer 6.0 or later
  • Apple Macintosh--VMWare Fusion 1.1.3 or later running Windows XP or Vista with Internet Explorer 6 or later recommended
Minimum supported resolution 1024 x 768
Java Java Runtime Engine (JRE) 1.6.0 or later

Cisco DMS Release 5.0, the 5.0.2 Patch, and the 5.0.3 Patch
Supported Browsers
  • Windows--Firefox 1.5 minimum or 2.x recommended, Internet Explorer 6.0 or later recommended, Mozilla 1.8 or later recommended
  • Linux or UNIX (support for Flash VoD files only)--Firefox 1.0 minimum or Firefox 2.x recommended, Mozilla 1.0 minimum or Mozilla 1.8 or later recommended
  • Apple Macintosh (support for Flash and QuickTime VoD files only)--Firefox 1.5 minimum or 2.x recommended, Safari 2.0 minimum or later recommended
Adobe Flash plug-in Adobe Flash 9 plug-in or later recommended
QuickTime plug-in QuickTime Player 7.1 or later recommended
Windows Media plug-in Windows Media 9 or later required
Cisco Digital Media Manager Live Event Module 1.0
  • Windows--Internet Explorer 6.0 or later
  • Apple Macintosh--VMWare Fusion 1.1.3 or later running Windows XP or Vista with Internet Explorer 6 or later recommended
Minimum supported resolution 1024 x 768
Java Java Runtime Engine (JRE) 1.6.0 or later

Client Requirements to Use Cisco Video Portal Reports

Cisco DMS Release 5.1
Browsers
  • Windows--Firefox 1.5 minimum or 2.x recommended or Internet Explorer 5.5 minimum or 6.0 or later recommended
  • Linux or UNIX--Firefox 1.5 minimum or 2.x recommended
  • Apple Macintosh--Firefox 1.5 minimum or 2.x recommended
Renesis SVG Player 1.1 Internet Explorer Plugin (required only for Internet Explorer) Renesis SVG Player 1.1 or newer Internet Explorer Plugin

Cisco DMS Release 5.0, the 5.0.2 Patch, and the 5.0.3 Patch
Browsers
  • Windows--Firefox 1.5 minimum or 2.x recommended or Internet Explorer 5.5 minimum or 6.0 or later recommended
  • Linux or UNIX--Firefox 1.5 minimum or 2.x recommended
  • Apple Macintosh--Firefox 1.5 minimum or 2.x recommended
Renesis SVG Player 1.1 Internet Explorer Plugin (required only for Internet Explorer) Renesis SVG Player 1.1 or newer Internet Explorer Plugin

Cisco Digital Media Encoder

Cisco Digital Media Encoder Resources
Technical Documentation
Marketing Documentation For available white papers and data sheets, see the Cisco Digital Media Encoder product information page.
Downloads To download system software, go to Technical Support Software Download and choose Video and Content Delivery > Cisco Digital Media System > Digital Media Encoders.
Caveats To obtain the latest information about software bugs, go to Bug Toolkit and choose Video, Cable, and Content Delivery > Cisco Digital Media Manager.

Cisco Digital Media Encoder Compatibility

Cisco DMS Release 5.1
-- Cisco DME 1000 Cisco DME 1100 Cisco DME 2000 Cisco DME 2200
Transcoding Options AVI/MPEG-2 to Windows Media transcoding AVI/MPEG-2 to Windows Media transcoding AVI/MPEG-2 to Windows Media transcoding AVI/MPEG-2 to Windows Media transcoding
Supported Live Streaming and On-Demand Formats
  • Windows Media 9
  • MPEG-4/H.264
  • Adobe Flash (.flv), on-demand only
  • Windows Media 9
  • MPEG-4/H.264
  • Adobe Flash (.flv), on-demand only
  • Windows Media 9
  • MPEG-4/H.264
  • Adobe Flash (.flv), on-demand only
  • Windows Media 9
  • MPEG-4/H.264
  • Adobe Flash (.flv), on-demand only
Recommended Maximum Encoder Settings
  • Single live stream output with single VoD
  • Window Size: 400 x 300
  • Bit Rate: 350 Kbps
  • Single live stream output with single VoD
  • Window Size: 640 x 480
  • Bit Rate: 2 Mbps
  • 2 live stream outputs with a VoD saved per output stream
  • Window Size: 640 x 480
  • Bit Rate: 2 Mbps
  • 2 live stream outputs with a VoD saved per output stream
  • Window Size: 640 x 480
  • Bit Rate: 2 Mbps
Supported Software 5.2.187 5.2.187 5.2.187 5.2.187

Cisco DMS Release 5.0, the 5.0.2 Patch, and the 5.0.3 Patch
-- Cisco DME 1000 Cisco DME 1100 Cisco DME 2000 Cisco DME 2200
Transcoding Options AVI/MPEG-2 to Windows Media transcoding AVI/MPEG-2 to Windows Media transcoding AVI/MPEG-2 to Windows Media transcoding AVI/MPEG-2 to Windows Media transcoding
Supported Live Streaming and On-Demand Formats
  • Windows Media 9
  • MPEG-4/H.264
  • Adobe Flash (.flv), on-demand only
  • Windows Media 9
  • MPEG-4/H.264
  • Adobe Flash (.flv), on-demand only
  • Windows Media 9
  • MPEG-4/H.264
  • Adobe Flash (.flv), on-demand only
  • Windows Media 9
  • MPEG-4/H.264
  • Adobe Flash (.flv), on-demand only
Recommended Maximum Encoder Settings
  • Single live stream output with single VoD
  • Window Size: 400 x 300
  • Bit Rate: 350 Kbps
  • Single live stream output with single VoD
  • Window Size: 640 x 480
  • Bit Rate: 2 Mbps
  • 2 live stream outputs with a VoD saved per output stream
  • Window Size: 640 x 480
  • Bit Rate: 2 Mbps
  • 2 live stream outputs with a VoD saved per output stream
  • Window Size: 640 x 480
  • Bit Rate: 2 Mbps
Supported Software 5.2.187 5.2.187 5.2.187 5.2.187

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