Table Of Contents
Backing Up and Restoring Recordings and Settings
Backing up Recordings
Backing up Settings
Restoring Recordings
Restoring Settings
Backing Up and Restoring Recordings and Settings
You can backup and restore recordings as well as these Desktop settings:
•
dial string rules
•
administrative messages
•
invitation messages
•
recordings and recording attributes
•
categories
•
local database (used in basic deployments)
•
Backing up Recordings
•
Backing up Settings
•
Restoring Recordings
•
Restoring Settings
Backing up Recordings
Desktop saves actual recordings and recording attributes in different folders. In order to restore a recording you need to backup and restore both folders.
Perform the backup procedure described in this section on the Desktop Recording Server. During the backup procedure you copy the xml file which contains the database of categories configured, the recordings folder containing recording attributes, and the folder containing actual recordings to a location outside the installation directory.
Procedure
Step 1
Navigate to the following directory: <installdir>\data.
Step 2
Copy recorder_categories.xml file into a location outside the installation directory
Step 3
Copy the recordings folder into a location outside the installation directory.
Step 4
Navigate to the folder where recordings are stored.
Note
By default, the recordings are stored in the <installdir>\Movies\recordings, if not configured otherwise.
Step 5
To check the location where recordings are stored:
a.
Access the Cisco Unified Videoconferencing Desktop Server Administration web interface.
b.
Select Status in the sidebar.
c.
Select the Recording Status tab.
The Recordings Folder information is displayed on the tab.
Step 6
Copy that folder into a location outside the installation directory
Backing up Settings
Perform the backup procedure described in this section on the Desktop Recording Server. During the backup procedure you copy the xml files which contain these settings:
•
dial string rules
•
administrative message
•
invitation message
•
local database
Procedure
Step 1
Navigate to the following directory: <installdir>\data.
Step 2
Copy the relevant files into a location outside the installation directory:
•
motd.html—for administrator message
•
dialplanhelp.html—for invitation message
•
memebers.xml—for local database
•
dial_string_manipulators.xml—for dial string rules
Restoring Recordings
Desktop saves actual recordings and recording attributes in different folders. In order to restore a recording you need to restore both folders.
Procedure
Step 1
Stop the service "Desktop - Apache Tomcat".
Step 2
Navigate to the following directory: <installdir>\data.
Step 3
Replace recorder_categories.xml file with the backup file.
Step 4
Replace the recordings folder with the backup folder.
Note
Replacing the recordings folder with the backup folder erases any categories that are currently defined in Desktop.
Step 5
Navigate to the folder in which recordings are stored.
Note
By default, the recordings are stored in the <installdir>\Movies\recordings, if not configured otherwise.
Step 6
To check the location where recordings are stored:
a.
Access the Cisco Unified Videoconferencing Desktop Server Administration web interface.
b.
Select Status in the sidebar.
c.
Select the Recording Status tab.
The Recordings Folder information is displayed on the tab.
Step 7
Replace that folder with the backup folder.
Step 8
Start the service "Desktop - Apache Tomcat".
Restoring Settings
Procedure
Step 1
Stop the service "Desktop - Apache Tomcat".
Step 2
Navigate to the following directory: <installdir>\data.
Step 3
Replace the relevant file with the backup file:
•
motd.html—for administrator message
•
dialplanhelp.html—for invitation message
•
memebers.xml—for local database
•
dial_string_manipulators.xml—for dial string rules
Step 4
Start the service "Desktop - Apache Tomcat".