Installation and Upgrade Guide for Cisco Unified Videoconferencing 3515 MCU12 and MCU24 Release 5.1 - Setting Up Your Cisco Unified Videoconferencing 3515 MCU [Cisco Unified Videoconferencing 3500 Series Products]

Table Of Contents

Setting Up Your Cisco Unified Videoconferencing 3515 MCU

Physical Description of the Cisco Unified Videoconferencing 3515 MCU

Preparing to Install the 3515 MCU

Verifying the Package Contents of the 3515 MCU

Mounting the Cisco Unified Videoconferencing 3515 MCU Unit in a 19-inch Rack

Cisco Unified Videoconferencing 3515 MCU Unit Initial Configuration

Connecting to a PC

Setting the IP Address

Connecting the Cisco Unified Videoconferencing 3515 MCU Unit to the LAN

Video Processing Module Initial Configuration for the 3515 MCU

Accessing the Video Processing Module Main Menu

Setting the IP Address

Setting Ethernet Speed and Duplex Parameters

Changing the Configuration Software Password

Changing the Security Level

Pointing the EMP to the Controlling Cisco Unified Videoconferencing 3515 MCU

Changing Advanced Configuration Settings

Saving Network Configuration Settings

Managing and Monitoring the Cisco Unified Videoconferencing 3515 MCU Unit

SNMP Management

Local Port Monitoring Connections

Serial Port

Performing Software Upgrades

Accessing the Cisco Unified Videoconferencing 3515 MCU Administrator Interface

Registering the Online Help for the 3515 MCU

Netscape Navigator Users

Setting Up Your Cisco Unified Videoconferencing 3515 MCU

This section describes the following topics:

•Physical Description of the Cisco Unified Videoconferencing 3515 MCU

•Preparing to Install the 3515 MCU

•Verifying the Package Contents of the 3515 MCU

•Mounting the Cisco Unified Videoconferencing 3515 MCU Unit in a 19-inch Rack

•Cisco Unified Videoconferencing 3515 MCU Unit Initial Configuration

•Video Processing Module Initial Configuration for the 3515 MCU

•Managing and Monitoring the Cisco Unified Videoconferencing 3515 MCU Unit

•Accessing the Cisco Unified Videoconferencing 3515 MCU Administrator Interface

•Registering the Online Help for the 3515 MCU

Physical Description of the Cisco Unified Videoconferencing 3515 MCU

Each Cisco Unified Videoconferencing 3515 MCU unit internally contains two cards:

•Signaling and audio card (MCU—the upper card)

•Video processing card (EMP—the lower card)

The two cards work together to perform audio and videoconferencing, but each card requires a unique IP address. The cards communicate with each other using IP as the backbone.

Note For correct operation, the EMP card must register with the MCU.

This section provides a physical description of the Cisco Unified Videoconferencing 3515 MCU12 and Cisco Unified Videoconferencing 3515 MCU24 units.

The Cisco Unified Videoconferencing 3515 MCU unit has a 10/100BaseT Ethernet port on the front panel that uses an RJ-45 connector to connect to the network. There is an asynchronous, 9-pin serial-port that you can use with a hyperterminal program to configure and monitor the module.

Figure 2-1 shows the front panel of the Cisco Unified Videoconferencing 3515 MCU unit. Table 2-1 describes the components of the front panel.

Figure 2-1 Cisco Unified Videoconferencing 3515 MCU Front Panel

Table 2-1 Front Panel Components

Component

Description

10/100 BaseT connector

An RJ-45 connector that provides the primary Ethernet connection for the IP network port.

Serial connector

A DB-9 connector that allows you to connect a PC terminal for local configuration.

RST button

Allows you to reset the Cisco Unified Videoconferencing 3515 MCU unit manually.

GK Reg and MC LEDs

Lights green when the Cisco Unified Videoconferencing 3515 MCU unit is registered with a gatekeeper.

CPU High LED

Lights green when more than 50% of the Cisco Unified Videoconferencing 3515 MCU unit resources are in use.

ACT LED

Lights green to indicate that there is at least one currently active conference on the Cisco Unified Videoconferencing 3515 MCU unit.

ALARM LED

Lights green to indicate that an error has occurred and the Cisco Unified Videoconferencing 3515 MCU unit requires resetting.

10/100 BaseT LEDs

The top part of the 10/100 BaseT connector contains two LED indicators. The left-hand LED lights green when the local IP network link is active. The right-hand LED lights green if the connection speed is 100 Mbps, and is off when the connection speed is 10 Mbps.

Preparing to Install the 3515 MCU

This section describes the installation requirements for installing the Cisco Unified Videoconferencing 3515 MCU unit.

•Proper clearance at the sides of the unit to allow adequate ventilation, and at least 20 cm clearance at the back of the unit to allow access to cable connections

•A PC with a serial port and terminal emulation software to assign the Cisco Unified Videoconferencing 3515 MCU unit an IP address

•Two dedicated IP addresses—one each for the MCU and EMP units

•The IP address of the router that the Cisco Unified Videoconferencing 3515 MCU unit will use to communicate across the network

•For an H.323 environment, IP address of the H.323 gatekeeper with which you want the Cisco Unified Videoconferencing 3515 MCU unit to register

•For a Skinny Client Control Protocol (SCCP) environment, the IP address of the Trivial File Transfer Protocol (TFTP) server or Cisco Unified CallManager from which you want the Cisco Unified Videoconferencing 3515 MCU unit to get configuration information

•Available IP network ports on the switch for the Cisco Unified Videoconferencing 3515 MCU unit

•A grounded AC power outlet

•A 10BaseT or 100BaseT LAN cable

•Ambient room temperature range of 32o to 104oF (0o to 40oC)

•Non-condensing relative humidity range of 5% to 90%

Verifying the Package Contents of the 3515 MCU

Inspect the contents of the box for shipping damage. Report any damage or missing items to your Cisco representative. Table 2-2 lists the package contents for the Cisco Unified Videoconferencing 3515 MCU unit.

Table 2-2 Package Contents with Cisco Unified Videoconferencing 3515 MCU12 or Cisco Unified Videoconferencing 3515 MCU24 Unit

Product

Contents

Cisco Unified Videoconferencing 3515 MCU unit

•Cisco Unified Videoconferencing 3515 MCU12 or Cisco Unified Videoconferencing 3515 MCU24 unit

•Power cable (depending on customer location)

•Terminal cable

•Two LAN cables (one for the MCU, one for the video processing module)

•Rack mounting kit (two brackets and six screws)

•Four rubber feet

•Guide to Cisco Conferencing Documentation

•Regulatory Compliance and Safety Information for Cisco Unified Videoconferencing 3500 Products

•Cisco Unified Videoconferencing Software CD-ROM

•Cisco Information Package

Mounting the Cisco Unified Videoconferencing 3515 MCU Unit in a 19-inch Rack

You can optionally mount the Cisco Unified Videoconferencing 3515 MCU unit in a standard 19-inch rack. Two mounting brackets and a set of screws are included in the Cisco Unified Videoconferencing 3515 MCU unit shipping box.

Procedure

Step 1 Disconnect all cables including the power cables.

Step 2 Place the Cisco Unified Videoconferencing 3515 MCU unit right-side up on a hard flat surface, with the front panel facing you.

Step 3 Position a mounting bracket over the mounting holes on each side of the Cisco Unified Videoconferencing 3515 MCU unit, as shown in Figure 2-2.

Figure 2-2 Fitting a Bracket for Rack Mounting

Step 4 Pass the screws through the brackets and tighten them into the screw holes on each side of the Cisco Unified Videoconferencing 3515 MCU unit using a suitable screwdriver.

Step 5 Insert the Cisco Unified Videoconferencing 3515 MCU unit into the 19-inch rack.

Step 6 Fasten the brackets to the side rails of the rack.

Step 7 Make sure that the air vents at the sides of the Cisco Unified Videoconferencing 3515 MCU unit are not blocked.

Cisco Unified Videoconferencing 3515 MCU Unit Initial Configuration

Initial monitoring and administration of the Cisco Unified Videoconferencing 3515 MCU unit are performed from a remote PC via a serial connection. This allows you to access the boot configuration menu of the Cisco Unified Videoconferencing 3515 MCU unit. At power-up, the Cisco Unified Videoconferencing 3515 MCU unit goes through the following boot phases:

•Auto-boot—The embedded operating system initializes and displays basic information.

•Configuration menu—A six-second countdown allows you to enter the configuration menu.

•Initialization—The Cisco Unified Videoconferencing 3515 MCU unit completes its boot sequence and is ready for operation.

Note You can perform serial port configuration of the Cisco Unified Videoconferencing 3515 MCU unit only at startup, during a short period indicated by a six-second countdown. Once the initialization phase is complete, the only way you can access the configuration menu is by restarting the Cisco Unified Videoconferencing 3515 MCU unit.

Connecting to a PC

This section describes how to use the serial port connection to configure the Cisco Unified Videoconferencing 3515 MCU unit with an IP address.

Procedure

Step 1 Locate the terminal cable shipped with the Cisco Unified Videoconferencing 3515 MCU unit.

Step 2 Connect the end labeled PC to the serial port on the computer.

Step 3 Connect the end labeled Unit to the upper serial port connector on the Cisco Unified Videoconferencing 3515 MCU unit front panel.

Note The PC terminal should have an installed terminal emulation application, such as HyperTerminal.

Setting the IP Address

This section describes how to use the serial port to configure the unit with an IP address and other address information.

The upper serial port on the Cisco Unified Videoconferencing 3515 MCU unit front panel is used to assign a new IP address to your Cisco Unified Videoconferencing 3515 MCU unit. You can assign the IP address before or after you connect the hardware to the network.

Before You Begin

Gather the items listed in Table 2-3 to assign an IP address to the Cisco Unified Videoconferencing 3515 MCU unit.

Table 2-3 Requirements for Setting the IP Address

Requirements

Notes

Dedicated IP address for the Cisco Unified Videoconferencing 3515 MCU unit

IP address of the default router the Cisco Unified Videoconferencing 3515 MCU unit uses to communicate over the network

Subnet mask for the Cisco Unified Videoconferencing 3515 MCU unit if applicable

Domain Name Server and domain name for Cisco Unified Videoconferencing 3515 MCU unit if applicable

PC with available serial port and terminal emulator software installed

RS-232 terminal cable (shipped with the unit)

Procedure

Step 1 Connect the RS-232 terminal cable to the PC terminal.

Step 2 Connect the power cable.

Step 3 Start the terminal emulation application on the PC.

Step 4 Set the communication settings in the terminal emulation application on the PC as follows:

–Baud rate: 9600

–Data bits: 8

–Parity: None

–Stop bits: 1

–Flow control: None

Step 5 Turn on the power to the Cisco Unified Videoconferencing 3515 MCU unit.

A log of the auto-boot events appears on the computer.

Step 6 When the message "Press any key to start configuration" appears on the screen, press any key within six seconds.

The network configuration Main menu appears as follows:
Press any key to start configuration...
Main menu
N: Configure default network port values
P: Change the configuration software password
S: Configure network security level
A: Advanced configuration menu
Q: Quit
Select: 
Caution If you do not press a key before the countdown ends, the device continues its initialization and you can only configure the device by pressing the RST button on the front panel.

Step 7 At the prompt, enter N to configure default network port values and press Enter.

Step 8 At the Enter IP address for Interface No. 1 prompt, enter the IP address you want to assign to the Cisco Unified Videoconferencing 3515 MCU unit and press Enter.

Caution Do not use leading zeros in the IP address.

Step 9 At the Enter Default Router IP Address prompt, enter the IP address of the router that you want the Cisco Unified Videoconferencing 3515 MCU unit to use and press Enter.

Caution Do not use leading zeros in the IP address.

Step 10 At the Enter IP Mask (HEX) prompt, enter the subnet mask as follows:

–Convert the subnet mask IP address to hexadecimal notation, enter the hexadecimal number at the prompt, and press Enter.

For example, for the subnet mask 255.255.255.0 the hexadecimal value you enter is FFFFFF00.

Note You can use the desktop calculator on your computer to convert the subnet mask ID to hexadecimal notation.

–If a subnet mask is not used, press Enter.

After you enter the subnet mask parameter, the unit updates the boot line parameter and reboots.

Step 11 At the network configuration Main menu, enter Q to save your changes and allow the device to complete the boot process.

Caution Configuration of any of the parameters other than N: Configure default network port values may alter the function of the device and should not be performed by an unauthorized person.

Connecting the Cisco Unified Videoconferencing 3515 MCU Unit to the LAN

This section describes how to connect the Cisco Unified Videoconferencing 3515 MCU unit to the Local Area Network (LAN).

Procedure

Step 1 Connect the supplied LAN cable from your network hub to the 10/100BaseT Ethernet port on the front panel of the Cisco Unified Videoconferencing 3515 MCU unit. The 10/100BaseT port accepts an RJ-45 connector.

Step 2 Turn on the power to the Cisco Unified Videoconferencing 3515 MCU unit.

Video Processing Module Initial Configuration for the 3515 MCU

You must also configure an IP address for the video processing module. The IP address of the video processing module must be different than the IP address configured for the Cisco Unified Videoconferencing 3515 MCU unit.

Initial monitoring and administration of the video processing module are performed from a remote PC using a terminal emulation application, such as HyperTerminal. To make the serial connection, connect a PC terminal to the lower serial port on the front panel of the Cisco Unified Videoconferencing 3515 MCU unit as described in the "Connecting to a PC" section. The serial configuration utility runs as a target configuration service. You can use the serial configuration utility to:

•Configure default network port values.

•Modify the configuration software password.

•Modify the Cisco Unified Videoconferencing 3515 MCU unit IP address.

•Modify advanced configuration settings such as the web server port and LAN port, and to restore the factory configuration.

Accessing the Video Processing Module Main Menu

You access the video processing module Main configuration menu in the same way as you access the Cisco Unified Videoconferencing 3515 MCU unit network configuration Main menu as described in the "Procedure" section.

The video processing module Main configuration menu appears as follows:
Main menu
N: Configure default network port values
P: Change the configuration software password
S: Configure network security level
M: Change MCU ip address
A: Advanced configuration menu
Q: Quit
Select:
Setting the IP Address

This section describes how to use the serial port to configure the unit with an IP address and other address information.

The lower serial port on the Cisco Unified Videoconferencing 3515 MCU unit front panel is used to assign a new video processing module an IP address. You can assign the IP address before or after you connect the hardware to the network.

Procedure

Step 1 At the prompt, enter N to configure default network port values and press Enter.

Step 2 The default network properties screen appears as follows:
Enter IP Address for default Interface
  Without leading zeros <172.20.35.110:ffff0000>
Enter Default Router IP Address for default Interface
 Without leading zeros <current default Gateway IP address>:
Step 3 At the Enter IP address for default interface prompt, enter the IP address you want to assign to the video processing module followed by the subnet mask, in the format <IP address:subnet mask> and press Enter.

Note You must enter the subnet mask in the hexadecimal format.

Step 4 At the Enter Default Router IP Address prompt, enter the IP address of the default gateway that you want the video processing module to use and press Enter.

Allow the unit to complete the reboot process. A new emulator session begins.

Step 5 At the Main menu, do one of the following:

–Enter the letter for the set of parameters that you want to configure.

–Enter Q to save your changes and allow the device to complete the boot process.

Caution Configuration of any of the parameters other than N: Configure default network port values may alter the function of the device and should not be performed by an unauthorized person.

Setting Ethernet Speed and Duplex Parameters

You can use the serial port to set the Ethernet speed and duplex parameters that you want the Cisco Unified Videoconferencing 3515 MCU to use.

Note We recommend that you manually set these parameters on the Cisco Unified Videoconferencing 3515 MCU and switch to Ethernet speed 100 Mbps and full duplex.

Procedure

Step 1 Access the Cisco Unified Videoconferencing 3515 MCU through the serial port and start a terminal emulator session.

Note If the Cisco Unified Videoconferencing 3515 MCU is already running, you need to reboot or restart the device.

Step 2 When the message "Press any key to start configuration" appears on the screen, press any key within six seconds.

The network configuration Main menu appears.

Step 3 At the prompt, enter A to display the Advanced Configuration menu and press Enter.

The Advanced Configuration menu appears.

Step 4 At the prompt, enter 3 to select "Change LAN port Settings" and press Enter.

Step 5 At the prompt, enter the number or letter for one of the following:

–1 - 10Mbps Half Duplex

–2 - 100Mbps half Duplex

–3 - 10Mbps Full Duplex

–4 - 100Mbps Full Duplex

–5 - Auto

–Q - Quit

Enter this value to retain the current setting. The default setting is Auto.

Step 6 Press Enter.

The network configuration Main menu appears.

Step 7 At the Network Configuration menu, do one of the following:

–Enter the letter for the set of parameters that you want to configure.

–Enter Q to save your changes and allow the device to complete the boot process.

Changing the Configuration Software Password

You can use the serial port to change the configuration software password.

Procedure

Step 1 At the prompt, enter P to change the configuration software password and press Enter.

The user profile screen appears as follows:
Enter user name: 
Enter new password: 
Step 2 At the Enter user name prompt, enter the new user name and press Enter.

Step 3 At the Enter user password prompt, enter the new password and press any key to return to the video processing module Main menu.

Changing the Security Level

You can use the serial port to change the security level. Security levels are as follows:

•0 (low)—Allows SNMP, Telnet, HTTP, FTP, and ICMP to access the MCU.

•1 (medium)—Allows access to the MCU only through SNMP, HTTP and ICMP.

•2 (high)—Allows only HTTP to access the MCU.

Procedure

Step 1 At the prompt, enter S to configure the network security level and press Enter.

The security level screen appears as follows:
The current security level is [0 low].
Enter a new security level (0-low, 1-medium. 2-high):
Step 2 Enter the new security level required and press Enter.

The updated security level screen appears as follows:
The current security level is [0 low].
Enter a new security level (0-low, 1-medium. 2-high):
2
Board security level changing to [2 high]:
Set icmpRequestBlock to 2
The new security level is [2 high].
Step 3 The video processing module Main menu displays.

Pointing the EMP to the Controlling Cisco Unified Videoconferencing 3515 MCU

You can use the serial port to point the EMP to the IP address of the controlling Cisco Unified Videoconferencing 3515 MCU unit.

Procedure

Step 1 At the prompt, enter M to change the Cisco Unified Videoconferencing 3515 MCU IP address and press Enter.

The Cisco Unified Videoconferencing 3515 MCU IP address screen displays as follows:
Enter MCU ip address 
Without leading zeros <current IP address>:
Step 2 Enter the IP address of the Cisco Unified Videoconferencing 3515 MCU and press any key to return to the EMP Main menu.

Changing Advanced Configuration Settings

You can use the serial port to change the following advanced configuration settings:

•Web server port (for future use)

•Restore factory configuration (for future use)

•LAN port settings

•Disable DSP reset

Procedure

Step 1 At the prompt, enter A to access the Advanced Configuration menu.

The Advanced Configuration menu appears as follows:
Advanced configuration menu
Q: Quit
1: Configure web server port
2: Restore factory configuration
3: Change Lan port Settings
4: Disable DSP reset
Select:
Step 2 At the prompt, enter 1 to configure the web server port.

The current web port server setting displays.

Step 3 At the prompt, enter 2 to restore the factory configuration settings.

You are asked to confirm your choice as follows:
Select: 2
Are you sure you want to restore factory configuration? [y, n]: 
Step 4 Enter y or n.

Step 5 At the prompt, enter 3 to change Ethernet speed and duplex parameters.

The network interface card settings screen appears as follows:
Choose : 1 - 10Mbps  Half Duplex
       : 2 - 100Mbps Half Duplex
       : 3 - 10Mbps  Full Duplex
       : 4 - 100Mbps Full Duplex
       : 5 - Auto
     other - Quit
       :
Step 6 Enter either a number between 0 and 5 inclusive, representing the required option.

Step 7 Press any other key to quit without changing the network working mode.

Step 8 At the prompt, enter 4 to disable the DSP reset facility.

Note After options Q and 1-3, press any key to return to the video processing module Main menu. After option 4, the video processing module Main menu displays automatically.

Caution Only qualified technical personnel should modify the DSP reset function settings.

Saving Network Configuration Settings

Modified network configuration settings are automatically saved when you exit the video processing module Main menu.

Procedure

Step 1 Ensure you have completed your configuration.

Step 2 At the prompt, enter Q to exit the video processing module Main menu.

The video processing module Main menu closes and your machine will automatically reboot.

Managing and Monitoring the Cisco Unified Videoconferencing 3515 MCU Unit

You can manage and monitor the Cisco Unified Videoconferencing 3515 MCU unit locally or from remote connections. You can also upgrade Cisco Unified Videoconferencing 3515 MCU software.

SNMP Management

The Cisco Unified Videoconferencing 3515 MCU unit is equipped with an SNMP agent. You can access the Cisco Unified Videoconferencing 3515 MCU unit using an SNMP management client.

Local Port Monitoring Connections

You should access the Cisco Unified Videoconferencing 3515 MCU unit using a local port connection for preliminary configuration and monitoring.

Serial Port

The Cisco Unified Videoconferencing 3515 MCU unit includes a DB-9 serial port connector and an RJ-45 serial port connector. The DB-9 serial port is used to access the boot sequence menu from a local PC. Using a terminal emulation application running on the PC, you can assign an IP address and subnet mask to the Cisco Unified Videoconferencing 3515 MCU unit.

The RJ-45 serial port is used to connect a PC terminal to the Cisco Unified Videoconferencing 3515 MCU unit.

Performing Software Upgrades

You can perform software upgrades by using the Cisco Upgrade Utility to upload files via a network or modem connection to the Cisco Unified Videoconferencing 3515 MCU unit. For more information, see Chapter 3, "Using the Cisco Software Upgrade Utility".

Accessing the Cisco Unified Videoconferencing 3515 MCU Administrator Interface

The Cisco Unified Videoconferencing 3515 MCU Administrator is a web interface that allows you to configure general Cisco Unified Videoconferencing 3515 MCU unit settings, monitor Cisco Unified Videoconferencing 3515 MCU unit operation, create or edit services, manage media processor units and perform maintenance.

You access the Cisco Unified Videoconferencing 3515 MCU Administrator web interface in the Cisco Unified Videoconferencing 3515 MCU unit access window by signing in as an Administrator.

You can use your web browser from any remote PC station to monitor and to configure the Cisco Unified Videoconferencing 3515 MCU unit. A web server is installed in the Cisco Unified Videoconferencing 3515 MCU unit to facilitate the use of the remote web-based monitoring and management.

Access to the Cisco Unified Videoconferencing 3515 MCU configuration interface is controlled by a user name and a password. Once you have entered the settings you want, you should upload them to the unit for them to take effect, or you can save them to a configuration file to be loaded at a later time.

Before You Begin

The following requirements are necessary to access the Cisco Unified Videoconferencing 3515 MCU Administrator web interface:

•A Java-compliant browser. Microsoft Internet Explorer version 5.5 or later is recommended.

•The Cisco Unified Videoconferencing 3515 MCU unit IP address or a web link to the Cisco Unified Videoconferencing 3515 MCU unit.

•The required user name and password.

Note For first-time installation, you must assign an IP address to the Cisco Unified Videoconferencing 3515 MCU unit using a serial port connection before you can access the web interface. For more information, see the "Setting the IP Address" section.

Procedure

Step 1 Launch your browser and enter the IP address or the name of the Cisco Unified Videoconferencing 3515 MCU unit followed by /admin.

For example, http://125.221.23.44/admin or board_name/admin.

The Cisco Unified Videoconferencing 3515 MCU access window appears.

Step 2 Enter the Administrator user name and password in the appropriate fields and click Go. The default global user name is admin. The default password is <null>.

The Cisco Unified Videoconferencing 3515 MCU Administrator interface appears.

Note If you try to sign in as an Administrator and another Administrator is currently signed in, the Cisco Unified Videoconferencing 3515 MCU signs you in as a Read only user. The words Read Only appear at the top of the window and a pop-up displays the IP address of the Administrator already signed in. Read only users cannot edit any of the Cisco Unified Videoconferencing 3515 MCU settings.

Registering the Online Help for the 3515 MCU

The online help files for the Cisco Unified Videoconferencing 3515 MCU Administrator and Conference Control interfaces are shipped on the Cisco Unified Videoconferencing Software CD-ROM. To use the online help, you must install the help files for the appropriate Cisco Unified Videoconferencing 3515 MCU in a shared directory on your network and register the directory location in the Administrator interface.

If you wish to install the online help on a shared network location and link it to the Cisco Unified Videoconferencing 3515 MCU Administrator, perform the following steps:

Procedure

Step 1 Copy the online help library from the Cisco Unified Videoconferencing Software CD-ROM to a shared folder on a PC on your network.

Step 2 Log in to the Cisco Unified Videoconferencing 3515 MCU Administrator interface.

Step 3 In the Online help URL field of the Device Web tab, enter the directory path to the help files you installed on your PC.

The path must have the form:

file://computerName/sharedDirectory

where computerName is the name of the computer on the network and sharedDirectory is the path to the Online Help folder on the CD-ROM. For example:

file://myComputer/Shared/Online Help

Step 4 Click Upload in the Cisco Unified Videoconferencing 3515 MCU Administrator toolbar, followed by Refresh.

Step 5 You may need to log out and log back in to the Cisco Unified Videoconferencing 3515 MCU Administrator for the change to take effect.

Netscape Navigator Users

Online help files located on the local network and accessed using Netscape Navigator 4.x must be located on a mapped network drive.