Configuration Guide for Cisco Unified Videoconferencing 3545 PRI Gateway and 3545 Serial Gateway Release 5.1
Introducing the Gateway Administrator Interface

Table Of Contents

Introducing the Gateway Administrator Interface

About the Gateway Administrator Interface

About Gateway Interface Users

Adding Gateway Interface Users

Editing Gateway Interface Users

Deleting Gateway Interface Users

Viewing LED Information

Viewing General Information About the Gateway

Viewing Software Version Details

Setting the Time and Date on the Gateway

Setting the Gateway Location

Resetting Default Board Basic Settings

Viewing Address Settings

Changing Address Settings

Configuring Web Settings

Changing the Administrator Interface Web Server Port

Enabling HTTPS

Logging into the Gateway when HTTPS is enabled

Managing Digital Certificates

Generating a Certificate Request

Deleting a Pending Certificate Request

Loading a Certificate

Removing a Certificate

Renewing a Certificate

Exporting a Signed Certificate

Importing a Certificate

Configuring Security

Registering the Online Help

Netscape Navigator Users


Introducing the Gateway Administrator Interface


This section describes the following topics:

About the Gateway Administrator Interface

About Gateway Interface Users

Viewing LED Information

Viewing General Information About the Gateway

Viewing Address Settings

Configuring Web Settings

Configuring Security

Registering the Online Help

About the Gateway Administrator Interface

In the gateway Administrator interface, you can view gateway resource information, define the gateway mode of operation, configure and edit gateway services, configure physical line settings, monitor and disconnect calls, view reported alert events, and view debugging details. Table 2-1 explains the tabs that appear in the gateway Administrator interface.


Note There may be slight variations between the configuration options described in this section and the options appearing in the gateway you are working with.


Table 2-1 Gateway Administrator Interface Tabs 

Tab Name
Description

Status

Displays gateway resource usage information, number of calls currently in progress, and servicing gatekeeper details.

Settings

Defines the mode of gateway operation.

Services

Defines services that the gateway provides.

Port

Defines physical line settings for that particular PRI or serial port.

Calls

Displays details on current calls and disconnect calls.

Event Log

Displays reported alert events.

Statistics

Displays specific system information such as call traces and debugging details.

Maintenance

Provides access to maintenance mode, in which you can prevent the gateway from accepting new calls, and perform software upgrades and other maintenance work.


Figure 2-1 and Table 2-2 display and list the elements in the gateway Administrator interface.

Figure 2-1 Gateway Administrator Interface

Table 2-2 Gateway Administrator Interface Elements 

Number
Description

1

System button

2

Board button

3

Gateway button

4

Upload button

5

Import button

6

Export button

7

Reset button

8

Refresh button

9

Help button

10

Logout button


About Gateway Interface Users

Users must have the appropriate access level to log in to the gateway interface. With Administrator-level access, a user can configure the gateway and monitor gateway activity. You can view and manage the list of gateway users in the Users tab of the Board section of the gateway interface. The Users tab displays all currently configured users and their access levels.

There are three types of gateway interface users:

Administrator—Full access to the gateway interface to configure gateway settings.

Operator—User can monitor or disconnect calls but otherwise only has read-only access to the gateway interface.

Read-only—User has read-only access to the gateway interface.

Adding Gateway Interface Users

In the Users tab of the Board section of the gateway interface, you can add gateway interface users.

Procedure


Step 1 In the gateway interface, on the sidebar, click Board.

Step 2 Click the Users tab.

Step 3 Click Add to add a new user.

Step 4 In the User name field, enter the user login name.

Step 5 In the Access Level field, choose one of the following access levels: Administrator, Operator or Read only.

Step 6 In the Password field, enter the password that the user uses to login to the gateway interface.

Step 7 In the Confirm Password field, re-enter the password.

Step 8 Click Upload.


Editing Gateway Interface Users

In the Users tab of the Board section of the gateway interface, you can edit gateway interface users.

Procedure


Step 1 In the gateway interface, on the sidebar, click Board.

Step 2 Click the Users tab.

Step 3 Select an existing user and click Edit.

Step 4 In the User name field, edit the user login name.

Step 5 In the Access Level field, choose one of the following access levels: Administrator, Operator or Read only.

Step 6 In the Password field, edit the password that the user uses to login to the gateway interface.

Step 7 In the Confirm Password field, re-enter the password.

Step 8 Click Upload.


Deleting Gateway Interface Users

In the Users tab of the Board section of the gateway interface, you can delete gateway interface users.

Procedure


Step 1 In the gateway interface, on the sidebar, click Board.

Step 2 Click the Users tab.

Step 3 Select a user and click Delete.


Viewing LED Information

In the LED Monitoring tab in the Board interface, you can monitor the status of all the gateway front and rear panel LED indicators. The LEDs are displayed in diagrams reproducing the layout of the gateway front and rear panels.

Procedure


Step 1 In the gateway interface, on the sidebar, click Board.

Step 2 Click the LED Monitoring tab.

Step 3 Place the mouse cursor over the required LED in the LED Monitoring tab to view a description of that LED.


Viewing General Information About the Gateway

In the Basics tab in the Board interface, you can view and configure general information about the hardware and software the gateway uses.

Procedure


Step 1 In the gateway interface, on the sidebar, click Board.

Step 2 Click the Basics tab.

Table 2-3 describes the elements that appear in the Basics tab.

Table 2-3 Board Basic Tab Elements 

Field
Description

Board

Identifies the model number of the board or device.

Location

User-configured description about the device. Click this field to type a new description, and then click Upload on the toolbar.

Slot number

The number of the cPCI slot in the Cisco Unified Videoconferencing 3545 chassis in which this Cisco Unified Videoconferencing 3545 MCU is inserted.

Serial number

The serial number that the factory assigned to the device.

Hardware version

The version number of the current hardware configuration.

Date/Time

The date and time that the gateway clock reports.



Related Topics

Viewing Software Version Details

Setting the Time and Date on the Gateway

Setting the Gateway Location

Resetting Default Board Basic Settings

Viewing Software Version Details

You use the Basics tab to view expanded software version information.

Procedure


Step 1 On the sidebar, click Board.

Step 2 Click the Basics tab.

Step 3 Locate the Software version field and click Details.

The Version Details dialog box appears.


Setting the Time and Date on the Gateway

You use the Basics tab to choose how your gateway tracks the date and time.

Procedure


Step 1 On the sidebar, click Board.

Step 2 Click the Basics tab.

Step 3 Locate the Date/Time field and click Change.

The Change Time dialog box appears. The date and time the gateway reports appear in the Set time to field.

Step 4 In the Change field, select the unit of time that you want to change.


Note There is no unit to change AM and PM. This designation rolls automatically when the hour rolls past 12 backward or forward. Similarly, seconds roll minutes, minutes roll hours, hours roll days, and days roll months.


Step 5 In the Set time to field, choose the up or down arrow to change that unit.

The unit you choose changes in the direction you choose: higher (up) or lower (down).

Step 6 Repeat steps 4 and 5 for as many units as you want to change.

Step 7 On the toolbar, click Upload.


Setting the Gateway Location

You can install the gateway anywhere on your network including at a remote site. In the Basics tab, you can describe the current location of the gateway.

Procedure


Step 1 On the sidebar, click Board.

Step 2 Click the Basics tab.

Step 3 In the Location field, enter the location information about the gateway that you want to display.

The field displays up to 23 characters.

Step 4 On the toolbar, click Upload to save to configuration memory.


Resetting Default Board Basic Settings

In the Basics tab, you can restore board basic settings to factory defaults.

Procedure


Step 1 On the sidebar, click Board.

Step 2 Click the Basics tab.

Step 3 Select the Reset to default settings check box.


Viewing Address Settings

In the Addressing tab, you can view address information for the gateway such as IP address informations, Domain Name Server (DNS) information and Ethernet port speed and duplex. Table 2-4 describes the elements that appear on the Addressing tab.

Table 2-4 Addressing Tab Elements 

Field
Description
IP Address

IP Address

The IP address assigned to the gateway.

Router IP

The address of the router that the gateway uses.

Subnet Mask

The subnet address that the gateway uses.

DNS

DNS Server IP

The IP address of the Domain Name Server (DNS) that the gateway accesses.

Device DNS name

The device name of the Domain Name Server (DNS) that the gateway accesses (read-only).

Ethernet

Port type

Displays information about the Ethernet connection (read-only).

Port settings

The Ethernet speed and duplex that the gateway uses.

MAC address

Displays the Mandatory Access Control (MAC) code assigned to the gateway (read-only).

Port status

Displays the actual Ethernet speed and duplex the gateway uses on the network (read-only).



Related Topics

Changing Address Settings

Changing Address Settings

In the Addressing tab, you can change the following address information for the gateway—IP address information, DNS information and the Ethernet port speed and duplex.

Procedure


Step 1 In the Administrator interface, on the sidebar, click Board.

Step 2 Click the Addressing tab.

Step 3 To change an IP address setting, do any of the following steps:

In the IP Address field, type the IP address you want to assign to the gateway.

In the Router IP field, type the IP address of the router you want the gateway to use.

In the Subnet Mask field, type the subnet mask you want the gateway to use.

Step 4 In the DNS Server IP field, type the IP address of the DNS server that you want the gateway to use.

Step 5 In the Port settings field, choose the Ethernet port and duplex speed value you want to set.

Step 6 On the toolbar, click Upload.


Related Topics

Viewing Address Settings

Configuring Web Settings

In the Web tab, you can set the web server port and configure enhanced web security settings.

This section describes the following topics:

Changing the Administrator Interface Web Server Port

Enabling HTTPS

Managing Digital Certificates

Changing the Administrator Interface Web Server Port

Port 80 is the default Administrator interface web server port. For additional security, you can modify the web server port in the Web tab.

Procedure


Step 1 In the gateway interface, on the sidebar, click Board.

Step 2 Click the Web tab.

Step 3 In the Web server port field, enter the port number.

Step 4 On the toolbar, click Upload.


Enabling HTTPS

This section describes how to enable or disable gateway HTTPS support.


Note HTTPS support is enabled when a certificate is installed or a certificate is self-signed.


Procedure


Step 1 In the gateway interface, on the sidebar, click Board.

Step 2 Click the Web tab.

Step 3 Check Support Secure Communications (HTTPS) to enable HTTPS support. Uncheck it to disable HTTPS.

Step 4 Click Upload.


Logging into the Gateway when HTTPS is enabled

Proceed as follows when logging into the gateway with HTTPS enabled.


Note When the Support Secure Communications (HTTPS) option is enabled, the gateway URL automatically appears as an https:// URL. When the Support Secure Communications (HTTPS) option is disabled, the URL appears a s a regular http:// URL.


Procedure


Step 1 In your browser type the URL of the gateway.

If HTTPS is enabled, a Security Alert Screen displays.

Step 2 Click Yes to proceed and display the Administrator login screen. Click No to cancel the current operation.

Step 3 Type a user name and password.

Step 4 Click Login.


Managing Digital Certificates

The Certificate Management Wizard guides the administrator through the following digital certificate management processes:

Generating a Certificate Request

Deleting a Pending Certificate Request

Loading a Certificate

Removing a Certificate

Renewing a Certificate

Exporting a Signed Certificate

Importing a Certificate


Note The tasks you can perform with the wizard depend on the certificate status. The status displays on the Welcome to the Web Server Certificate Wizard screen.


Generating a Certificate Request

You can generate a self-signed certificate or generate a request for an external certificate. The request for an external certificate must be sent to a Certificate Authority. The Certificate Authority will generate a certificate from the request.

Procedure


Step 1 In the gateway interface, on the sidebar, click Board.

Step 2 Click the Web tab.

Step 3 Click Manage Certificate. The Welcome to the Web Server Certificate Wizard screen appears.

Step 4 Select Create a new certificate request and click Next.

Step 5 To generate a certificate request using existing organization information, follow the procedure described at step 6.

To generate a certificate request using new information, follow the procedure described at step 7.

Step 6 Select Using information from the existing certificate and click Next.

The Certificate Request Summary screen appears showing the existing organization and geographical information. Go to step 8.

Step 7 Select Using new information and click Next.

Type the required details in the Organization Information screen and click Next.

Type the required details in the Geographical Information screen and click Next.

The Certificate Request Summary screen appears showing the configured organization and geographical information. Go to step 8.

Step 8 Click Next to generate a certificate request.

Step 9 Copy the generated request text to a file and send it to the certification authority, as described at Loading a Certificate.

Step 10 Click Finish.


Deleting a Pending Certificate Request

You can delete a pending request for an external certificate which has not yet been loaded.

Procedure


Step 1 In the gateway interface, on the sidebar, click Board.

Step 2 Click the Web tab.

Step 3 Click Manage Certificate. The Welcome to the Web Server Certificate Wizard screen appears.

Step 4 Select Delete a pending request and click Next.

Step 5 The Delete a Pending Request screen displays.

Step 6 Click Finish.


Loading a Certificate

You load an external certificate that has been received from a certificate authority. The external certificate must match a pending request for it to be loaded properly.

Procedure


Step 1 In the Gateway Administrator interface sidebar, click Board.

Step 2 Click the Web tab. Click Manage Certificate. The Welcome to the Web Server Certificate Wizard screen displays.

Step 3 Select Process the pending request and install the certificate. Click Next. The Process a Pending Request screen displays.


Removing a Certificate

You can remove a self-signed or an external certificate that has already been loaded.

Procedure


Step 1 In the gateway interface, on the sidebar, click Board.

Step 2 Click the Web tab.

Step 3 Select Remove the current certificate and click Next.

The Certificate Summary screen displays.


Note Removing a certificate disables HTTPS support and causes the gateway to reset.


Step 4 Select Yes and then Finish to remove the certificate,

-or-

Select No to cancel the operation.


Renewing a Certificate

Every certificate has an expiration date, after which it should be renewed. You can renew it using existing information or new information.

Procedure


Step 1 In the Gateway Administrator interface sidebar, click Board.

Step 2 Click the Web tab. Click Manage Certificate. The Welcome to the Web Server Certificate Wizard screen displays.

Step 3 To renew a certificate request using existing organization information, follow the procedure described at step 4.

To renew a certificate request using new information, follow the procedure described at step 5.

Step 4 Select Using information from the existing certificate and click Next.

The Certificate Request Summary screen appears showing the existing organization and geographical information. Go to step 6.

Step 5 Select Using new information and click Next.

Type the required details in the Organization Information screen and click Next.

Type the required details in the Geographical Information screen and click Next.

The Certificate Request Summary screen appears showing the configured organization and geographical information. Go to step 6.

Step 6 Click Next to generate a certificate request.

Step 7 Copy the generated request text to a file and send it to the certification authority, as described at Loading a Certificate.

Step 8 Click Finish.


Exporting a Signed Certificate

Exporting a signed certificate sends the certificate to a text file and the key material (known as the "keyblob") to the same text file.

Procedure


Step 1 In the gateway interface, on the sidebar, click Board.

Step 2 Click the Web tab.

Step 3 Click Export Certificate. The Certificate Export screen displays.

Step 4 Type a password of up to 16 characters, and click OK. The File Download screen displays.

Step 5 Click Save and save the file to the directory where you wish to save the certificate.

The certificate is saved as certific.csr.

The Download Complete screen displays.


Importing a Certificate

You can import a certificate from a saved location.


Note The Administrator is responsible for the passwords. The system does not save import or export passwords.


Procedure


Step 1 In the gateway interface, on the sidebar, click Board.

Step 2 Click the Web tab.

Step 3 Click Import Certificate. The Import a Certificate File dialog box displays.

Step 4 Type the certificate name.

-or-

Click Browse to allocate the certificate to import. The Choose File dialog box displays. Double click the certificate that you want to import.

Step 5 Type the same password that you used in the export certificate.

Step 6 Click Import. The new certificate is imported and installed.


Configuring Security

You can configure the access that external programs have to the gateway. These external programs include Telnet, Simple Network Management Protocol (SNMP), File Transfer Protocol (FTP), and ICMP (Internet Control Message Protocol, or ping).

Procedure


Step 1 In the gateway interface, on the sidebar, click Board.

Step 2 Click the Security tab.

Step 3 From the Security mode field, choose the access level you want the gateway to support:

Standard—Enables SNMP, Telnet, FTP, and ICMP to access the gateway.

High (no Telnet or Ftp)—Enables access to the gateway only through SNMP and ICMP.

Maximum (no Telnet, ftp, SNMP and ICMP)—Disallows external programs to access the gateway.

Step 4 In the SNMP Read community and Write community fields, enter default strings used to enable SNMP communication between the gateway and a external application.

Step 5 On the toolbar, click Upload.


Registering the Online Help

The online help files for the gateway Administrator interface are shipped on the Cisco Unified Videoconferencing Software CD-ROM. To use the online help, you must install the help files for the appropriate gateway in a shared directory on your network and register the directory location in the Administrator interface.

If you wish to install the online help on a shared network location and link it to the gateway Administrator, perform the following steps:

Procedure


Step 1 Copy the online help library from the Cisco Unified Videoconferencing Software CD-ROM to a shared folder on a PC on your network.

Step 2 Log in to the gateway Administrator interface.

Step 3 In the Online help URL field of the Board Web tab, type the directory path to the help files you installed on your PC.

The path must have the form:

file://computerName\sharedDirectory

where computerName is the name of the computer on the network and sharedDirectory is the path to the Online Help folder on the CD-ROM. For example:

file://myComputer\Shared\Online Help


Note The online help files are stored in the folder 3500gw by default. The Gateway interface retrieves online help text from these files. In the path statement, include all directories in the path up to, but not including, 3500gw


Step 4 Click Upload in the gateway Administrator toolbar, followed by Refresh.

Step 5 You may need to log out and log back in to the gateway Administrator for the change to take effect.


Netscape Navigator Users

Online help files located on the local network and accessed using Netscape Navigator 4.x must be located on a mapped network drive.