Table Of Contents
Release Notes for Cisco Unified Video Advantage, Release 2.3
Contents
Introduction
System Requirements
Network Requirements
Client Requirements
PC Requirements
Supported Cisco Unified IP Phones
Supported Video Cameras
Supported Video Codecs, Formats and Bandwidth
About Bandwidth
Software Interoperability
Compatibility Matrix
About Video Quality
Related Documentation
New and Changed Information
Release 2.3
Release 2.2(2)
Release 2.2
Installation Notes
Important Upgrade Information for Cisco VT Camera III
Limitations and Restrictions
Important Notes
Video Resolution Whitelists
Configuring RTP/RTCP Ports
Miscellaneous Notes
Caveats
Using the Bug Toolkit
Open Caveats
Resolved Caveats
Release 2.2(2)
Release 2.2
Obtaining Documentation, Obtaining Support, and Security Guidelines
Release Notes for Cisco Unified Video Advantage, Release 2.3
Revised: May 7, 2013
These release notes describe the new features and caveats for Cisco Unified Video Advantage, Release 2.3.
To view the release notes for previous releases of Cisco Unified Video Advantage, go to http://www.cisco.com/en/US/products/sw/voicesw/ps5662/prod_release_notes_list.html.
For details about downloading the software, see Installation Notes.
Contents
•
Introduction
•System Requirements
•About Video Quality
•Related Documentation
•Installation Notes
•Limitations and Restrictions
•Important Notes
•Caveats
•Obtaining Documentation, Obtaining Support, and Security Guidelines
Introduction
These release notes describe requirements, restrictions, and caveats for Cisco Unified Video Advantage. These release notes are updated for every maintenance release and every major release but not for patches or hot fixes.
Before you install Cisco Unified Video Advantage, we recommend that you review this document for issues that might affect your system. For a list of the open caveats, see Open Caveats.
System Requirements
•Network Requirements
•Client Requirements
•Supported Video Codecs, Formats and Bandwidth
•Software Interoperability
•Compatibility Matrix
Network Requirements
For Cisco Unified Video Advantage to successfully operate as a video endpoint, your network must meet these requirements:
•Voice and video over IP is configured on your Cisco routers and gateways.
•IP network supports DHCP or manual assignment of IP address, gateway, and subnet mask in Cisco Unified Communications Manager.
•IP telephony networks with access control lists and/or firewalls between voice VLANs and data VLANs must be configured so that the access control lists and/or firewalls allow the Cisco Audio Session Tunnel (CAST) protocol to communicate with the Cisco Unified IP Phone and the PC (Cisco Unified Video Advantage) over TCP/IP using TCP port 4224. Bidirectional communication on TCP port 4224 is required.
•Cisco Unified Video Advantage Release 2.3 uses port 21000/21001 for RTP/RTCP by default. This default behavior can be modified. See Configuring RTP/RTCP Ports.
•Cisco Unified Video Advantage Release 2.3 requires four ports to operate; 2 for video RTP/RTCP and 2 for transmitting mute image RTP/RTCP. If port ranges are configured, Cisco Unified Video Advantage will use any ports in that range. If a single port pair is configured, it will use those two ports for video RTP/RTCP and the next two higher ports for mute image RTP/RTCP.
•Cisco Unified Video Advantage requires Cisco Unified Communications Manager to handle video call processing on the Cisco Unified IP Phones:
For Cisco Unified Video Advantage operating with Cisco IP Communicator or with a Cisco Unified IP Phone, Cisco Unified Communications Manager Version 7.1 or higher is required.
For other supported Cisco Unified Communications Manager releases, see Compatibility Matrix.
•Quality of service is properly configured on your network to provide prioritized treatment of the audio and video streams. For details, see http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_implementation_design_guides_list.html
•Cisco IP Communicator (Release 7.0 or later) or video-enabled Cisco Unified IP Phone are installed and configured on your IP network with phone loads that support video. The client PC must be connected directly to the Cisco Unified IP Phone.
•Using Cisco Unified Video Advantage with Cisco IP Communicator for video calls over a corporate wireless LAN might result in poor audio and video quality and is not supported. Video calls can be placed or received on a remote wireless LAN connection with a minimum broadband link of 300kbps/300kbps (500kbps recommended). For best results, we recommend that you use Cisco Unified Video Advantage over a wired Ethernet connection whenever possible.
Client Requirements
Cisco Unified Video Advantage has these requirements:
•Personal computer (PC)—See PC Requirements.
•Any video-enabled Cisco Unified IP Phone—See Supported Cisco Unified IP Phones.
•Video camera—See Supported Video Cameras.
PC Requirements
The computer on which the Cisco Unified Video Advantage software is installed must meet the specifications listed in Table 1.
Note Cisco Unified Video Advantage is not supported in VMware, Citrix, Terminal Services, Remote Desktop or other thin client environments.
Table 1 PC Requirements for Cisco Unified Video Advantage
PC Feature
|
Requirement
|
Software
|
•Microsoft Windows 8 Professional
•Microsoft Windows 7 Professional, Enterprise, or Ultimate Edition with Service Pack 1
•Windows XP Professional with Service Pack 3
•Microsoft DirectX 9.0c (For details, see the Internal Hardware rows in this table.)
•Microsoft Visual C++ 2008 redistributable package (only for MSI installation)
•USB audio device hotfixes1 :
–For Widows XP: KB 914642
–For Windows XP: KB 884868
|
Internal Hardware
Microsoft Windows 8
|
•CPU speed and type: Core 2 Duo 2 GHz or higher compatible processor
•Free disk space: 300 MB
•Memory: 2 GB RAM
•Dedicated video memory: 64 MB
•Video card driver: install the latest version for your OS
•A non-ISA full-duplex sound card (integrated or PCI-based) or USB sound device
•A 10/100/1000BASE-T Ethernet cable connected to your Cisco Unified IP Phone PC port
•At least 1 free USB port (version 2.0)
|
Internal Hardware
Microsoft Windows 7
|
•CPU speed and type: Core 2 Duo 2 GHz or higher compatible processor
•Free disk space: 300 MB
•Memory: 2 GB RAM
•Dedicated video memory: 64 MB
•Video card driver: install the latest version for your OS
•A non-ISA full-duplex sound card (integrated or PCI-based) or USB sound device
•A 10/100/1000BASE-T Ethernet cable connected to your Cisco Unified IP Phone PC port
•At least 1 free USB port (version 2.0)
|
Internal Hardware
Microsoft Windows XP
|
•CPU speed and type: Pentium 1.6 GHz Processor or higher compatible processor
•Memory: 2 GB RAM
•Free disk space: 300 MB
•Video display:
–Minimum: DirectX 9.0c (or higher) compatible graphics card with 32MB of video RAM. For dual-headed configurations, 64MB.
–Recommended: DirectX 9.0c (or higher) compatible graphics card with 64MB of video RAM. For dual-headed configurations, 128MB.
•Video card driver: install the latest version for your OS
•A non-ISA full-duplex sound card (integrated or PCI-based) or USB sound device
•A 10/100/1000BASE-T Ethernet cable connected to your Cisco Unified IP Phone PC port
•At least 1 free USB port, version 2.0
|
Cisco Unified IP Phone
|
See Supported Cisco Unified IP Phones
|
USB camera
|
See Supported Video Cameras.
|
Supported Cisco Unified IP Phones
Cisco Unified Video Advantage is supported on Cisco IP Communicator and on all video-enabled Cisco Unified IP Phones running the SCCP and SIP protocols. The phone must be CDP and CAST capable. The computer running Cisco Unified Video Advantage must be connected by ethernet to the supported Cisco Unified IP Phone.
The following phones are supported for use with Cisco Unified Video Advantage:
•Cisco Unified IP Phone 9971
•Cisco Unified IP Phone 9951
•Cisco Unified IP Phone 8961
•Cisco Unified IP Phone 7911G
•Cisco Unified IP Phone 7941G
•Cisco Unified IP Phone 7941G-GE
•Cisco Unified IP Phone 7942G
•Cisco Unified IP Phone 7945G
•Cisco Unified IP Phone 7961G
•Cisco Unified IP Phone 7961G-GE
•Cisco Unified IP Phone 7962G
•Cisco Unified IP Phone 7965G
•Cisco Unified IP Phone 7970G
•Cisco Unified IP Phone 7971G-GE
•Cisco Unified IP Phone 7975G
•Cisco Unified IP Phone 6921
•Cisco Unified IP Phone 6941
•Cisco Unified IP Phone 6961
Note Cisco Unified IP Phone models 7940G and 7960G have been removed from the support list because they have reached their End of Support date. These models may still work but are no longer eligible for software maintenance that would guarantee future interoperability.
Note Cisco Unified IP Phone 9971, 9951, 8961, 6921, 6941, 6961 require Phone Firmware 9.1.1. This is supported on Cisco Unified Communication Manager 7.1.3 or higher.
Note Use phone firmware 8.3(2) and earlier to avoid a delay in associating with Cisco Unified Communications Manager. (CSCsk47200)
Note Cisco Unified IP Phone models 9971, 9951, 8961, 6961, 6941, and 6921 running SIP loads do not support port ranges. They require that a single port be specified if a non-default port is to be used. One way video will occur otherwise. See Configuring RTP/RTCP Ports.
Note Cisco Unified IP Phone models 7911G, 7941G, 7941G-GE, 7942G, 7945G, 7961G-GE, 7962G, 7965G, 7970G, 7971G-GE and 7975G are supported only with SCCP loads.
For a list of supported Cisco Unified Communications Manager releases needed with these phones, see the Compatibility Matrix.
If the phone you are using does not appear in the supported list, see the release notes for the phone. You can navigate to your specific phone model from here:
http://www.cisco.com/cisco/web/psa/maintain.html?mode=prod&level0=278875240
New or existing phones might add support for Cisco Unified Video Advantage after this release of Cisco Unified Video Advantage.
Supported Video Cameras
The following cameras are officially tested and supported by Cisco:
•Cisco VT Camera II (Microsoft Windows XP only)
•Cisco VT Camera III (see Important Upgrade Information for Cisco VT Camera III)
•Tandberg PrecisionHD devices
•Microsoft LifeCam 6000
•Logitech Pro9000
•Logitech HD Pro Webcam C920
•C920-C
Note Cisco Unified Video Advantage uses standard processes for obtaining the camera input from the operating system. Most standard USB and built-in laptop cameras should work with the application. This list represents those cameras that have been officially tested by Cisco.
Note Not all cameras are available for all supported operating systems. See your specific camera documentation for supported operating systems.
The camera must be installed and connected to the PC on which the Cisco Unified Video Advantage software is installed. For details about setting up the third-party camera, see the documentation that shipped with the camera. For details about setting up Cisco VT Cameras, see the quick start guides:
http://www.cisco.com/en/US/products/sw/voicesw/ps5662/prod_installation_guides_list.html
Note In this document, references to the Cisco VT Camera includes both the Cisco VT Camera II and Cisco VT Camera III. The Cisco VT Camera meets all European Union RoHS compliance requirements.
Cisco Unified Video Advantage also provides limited support for other third-party cameras. Limited support includes only camera recognition issues, where the camera is not properly recognized by the Cisco Unified Video Advantage application. For all other issues involving the third-party cameras, Cisco will provide best-effort support. Cisco Unified Video Advantage recognizes other third-party cameras connected to the PC. However, Cisco does not officially support any camera other than those specifically mentioned above and cannot guarantee their performance and behavior (although best effort will be made by Cisco to resolve issues on other third-party cameras).
Supported Video Codecs, Formats and Bandwidth
Cisco Unified Video Advantage supports these video codecs:
•H.264 video codecs:
–Bit rates: minimum of 300kbps, but 500kbps is recommended.
•Video formats (up to 30 frames per second):
–QQVGA (160 x 120)
–QCIF (176 x 144)
–QVGA (320 x 240)
–CIF (352 x 288)
–VGA (640 x 480) @ 16fps (H.264 L2.2)
–VGA (640 x 480) @ 30fps (H.264 L3.0)
–W448p (768 x 448)
•Interoperable with most third-party H.323 video terminals from verified IP video telephony partners
Note All sub-HD resolutions are supported for sending if the resolution whitelist is disabled. Receipt of all sub-HD resolutions is supported regardless of whitelist configuration. See Video Resolution Whitelists for more information on the resolution whitelist.
Cisco Unified Video Advantage is configured to support only H.264 video codecs. For details about customizing video codecs, see the installation and troubleshooting guide:
http://www.cisco.com/en/US/products/sw/voicesw/ps5662/prod_installation_guides_list.html
About Bandwidth
Users can contact their respective Internet service providers, or if they are advanced users, they can use the DSL Reports internet site (http://www.dslreports.com/stest), and follow the instructions for obtaining upload and download speeds. Users can change the bandwidth settings (Settings->Video Quality...) as a factor of the uplink speed, within the range of 50 kbps to 1 Mbps.
This is only necessary for broadband connections, otherwise the default system settings are sufficient.
After the uplink speed is determined, leave some headroom between the selected bandwidth setting and the capacity of the channel (Location and Region settings in Cisco Unified Communications Manager).
Software Interoperability
•Cisco Unified Video Advantage supports Cisco IP Communicator 7.x and 8.x.
•Cisco Unified Video Advantage must not be installed on the same computer as Cisco Unified Personal Communicator version 8.x and later.
•Cisco Unified Video Advantage must not be installed on the same computer as Cisco UC Integration for Microsoft Lync version 8.x and later.
Compatibility Matrix
Cisco Unified Video Advantage is compatible with these products:
•Cisco Unified Communications Manager, Releases 7.1, 8.x. and 9.0.
–Cisco Unified IP Phone 9971, 9951, 8961, 6921, 6941, 6961 require Phone Firmware 9.1.1. This is supported on Cisco Unified Communication Manager 7.1.3 or higher.
•Cisco Unified Communications Manager Express, Releases 4.0 [IOS Release 12.4(4.XC4)] and 4.1 [IOS 12.4(15)T]
•Cisco Unified Videoconferencing, Releases 4.2 and 5.1
•Cisco Unified MeetingPlace Express, Releases 2.0 and 2.1
•Cisco Unified MeetingPlace, Releases 5.4, 6.0, 7.x and 8.x.
•Cisco VPN Client 5.0.01.0600 or later. Make sure to uncheck (disable) the Stateful Firewall setting.
About Video Quality
Cisco Unified Video Advantage is designed to provide premium video quality under a variety of conditions; however, in some instances users may notice interruptions of video transmission or temporary video distortions ("Artifacts") which are considered a normal part of the applications operation.
These artifacts should be infrequent and temporary when using:
•Cisco Unified Video Advantage on a workstation meeting the recommended configuration requirements.
•A network that meets the recommended quality criteria in the Cisco Unified Communication Solution Reference Design Document.
•We take reasonable measures to interface with the operating system in ways that decrease the likelihood that other applications running on the system will interfere with video quality. However, the shared nature of system environments in which these products run is very different than a closed environment like Cisco IP Phones and we cannot guarantee equivalent performance.
The following are some conditions that may cause artifacts:
•Spike in usage of the personal computer's CPU - where CPU utilization is between 75 to 100% - due to launching applications, system processes or processing happening within other applications running.
•The system is running low on available physical memory
•Other applications using large amounts of bandwidth to or from the workstation to the network
•Other network bandwidth impairments
•Dynamic reduction in CPU clock speed due to power management policy (for example, laptops running on battery power) or thermal protection causing the CPU to run in a more highly loaded condition
•Any other condition that causes the application to lose timely access to the network or video system, for example, interference from third-party software
•Avoiding or recovering from the conditions previously listed will help minimize video distortion artifacts.
Related Documentation
For complete documentation for Cisco Unified Video Advantage, see the documentation guide:
http://www.cisco.com/en/US/docs/video/cuva/roadmap/cuva_map.html
Cisco IP Communicator documentation:
http://www.cisco.com/en/US/products/sw/voicesw/ps5475/tsd_products_support_series_home.html
Cisco Unified IP Phone documentation. You can navigate to your specific phone model from here:
http://www.cisco.com/cisco/web/psa/maintain.html?mode=prod&level0=278875240
Cisco Unified Communications Manager documentation:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html
New and Changed Information
•Release 2.3
•Release 2.2(2)
•Release 2.2
Release 2.3
Cisco Unified Video Advantage Release 2.3 offers the following new features:
•Support for Microsoft Windows 7 32 and 64 bit.
•Support for Microsoft Windows 8 32 and 64 bit.
•Support for higher video resolutions including up to H.264 Level 3.0 resolutions.
•Removed support for H.263.
•Support for Cisco Unified Communications Manager 9.0
Release 2.2(2)
Cisco Unified Video Advantage Release 2.2(2) has no new features. See Resolved Caveats for the list of defects fixed in this release.
Release 2.2
Cisco Unified Video Advantage Release 2.2 offers the following new features:
•Cisco VT Camera III support
•Ability to choose a camera if your system has multiple USB or integrated cameras available
See Resolved Caveats for the list of defects fixed in this release.
Installation Notes
Download Cisco Unified Video Advantage software from the Software Center:
http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=278875240
You must register for an account on Cisco.com to access the software download site.
Note On the download site, the installer packages are offered as a single Zip file, which contain all the files required to deploy the application and the Cisco VT Camera II drivers. Please note, Cisco VT Camera III does not require separate drivers. It uses the camera drivers in your operating system.
Note The software download site does not contain device drivers for third-party video cameras. These drivers should be provided by the manufacturer.
For step-by-step installation instructions, see the Installation and Troubleshooting Guide for Cisco Unified Video Advantage.
Important Upgrade Information for Cisco VT Camera III
If you are currently using a previous version of Cisco Unified Video Advantage and upgrading to the Cisco VT Camera III, you must upgrade to Cisco Unified Video Advantage version 2.2 or later.
Cisco VT Camera III is a USB Video Camera (UVC) compliant camera which requires no installation drivers, but relies on the Windows support of UVC.
Limitations and Restrictions
You should review Table 2 before you begin working with Cisco Unified Video Advantage. These are known limitations that will not be fixed, and there is not always a workaround. Some features might not work as documented, and some features could be affected by recent changes to the product.
Table 2 Closed Caveats for Cisco Unified Video Advantage
Identifier
|
Severity
|
Component
|
Headline
|
CSCsf21383
|
2
|
win32app
|
CUVA hangs and then proceeds to use all available memory (Memory Leak) on Dell workstations.
|
CSCsj22071
|
2
|
win32app
|
CUVA 2.0 MTU size causes frame errors on sccp-h323-sccp call setup.
|
|
|
2
|
win32app
|
CUVA blue screens if checkpoint VPN is running and connected
|
CSCeg06701
|
3
|
win32app
|
DeployMan for CVTA needs to put installers in CVTA directory.
|
CSCse13490
|
3
|
win32app
|
Video image using VT Camera I with CUVA 2.0 is blocky.
|
CSCse18309
|
3
|
win32app
|
Impact on video during call when run with other CPU-intensive software.
|
CSCse35005
|
3
|
win32app
|
Video Window Pop-Up Response Time.
|
CSCse35409
|
3
|
win32app
|
Shouldn't allow CUVA to launch when CUVA is launched by another user.
|
CSCsh60057
|
3
|
win32app
|
3rd party SIP video phone freeze when calling CUVA with 7970 SCCP phone.
|
|
|
3
|
win32app
|
BSOD on HP Compaq nx6110
|
CSCsi40055
|
3
|
win32app
|
Local video does not display.
|
CSCsk47200
|
3
|
win32app
|
Takes about 30 seconds to associate with some phones.
|
CSCsk76317
|
3
|
win32app
|
High CUVA CPU Usage on minimum requirements AMD desktop.
|
CSCsk87144
|
3
|
win32app
|
Upgrade: XP-Vista: No CDPdrv process running if user starts CUVA.
|
CSCsk88647
|
3
|
win32app
|
Balloon tooltip for loss of connection is inconsistent.
|
CSCsl24602
|
3
|
win32app
|
Vista: DSCP value for Video call set to 0x000000.
|
CSCsl85497
|
3
|
win32app
|
No Video Because USB Controller Bandwidth Exceeded.
|
CSCsl85978
|
3
|
win32app
|
User sees Assertion Failed when 2.0.3 install on top of 2.1.0.
|
|
|
3
|
win32app
|
Video discoloration on native resolution in certain systems
|
|
|
3
|
win32app
|
VT Camera II is not recognized by CUVA on cold start of machine
|
|
|
3
|
win32app
|
CUVA with VPN client 5.0.4 and McAfee HIPS can cause BSOD
|
|
|
3
|
win32app
|
CUVA clients takes too long to recover from a network link failure
|
|
|
3
|
win32app
|
CUVA crashes when unplugging HP Port Replicator on one machine
|
|
|
4
|
vtcam3
|
VT3-video from the camera was cut into half
|
|
|
4
|
win32app
|
Win XP SP3, CUVA camera unable to select the specific UVC compliance ca
|
Important Notes
•Video Resolution Whitelists
•Configuring RTP/RTCP Ports
•Miscellaneous Notes
Video Resolution Whitelists
Cisco Unified Video Advantage Release 2.3 has been upgraded with the latest Cisco audio and video technology which can support significantly more video resolutions then previous versions of the product. However, some older video endpoints may not be able to support some of the new video resolutions now supported by this release of the product; particularly the resolutions with wide aspect (16:9) ratios. To accommodate for this issue, Cisco Unified Video Advantage Release 2.3 uses a video resolution whitelist, which is enabled by default, that limits outgoing video resolution selection to those resolutions which most video endpoints should be able to decode and display. See Supported Video Codecs, Formats and Bandwidth for information on video resolutions.
Resolution whitelists can be disabled if the administrator determines interoperability issues will not be encountered. Cisco Unified Video Advantage can transmit and receive any sub-HD resolution up to H.264 Level 3.0 with the whitelist disabled. One of two modes is used when whitelists are disabled:
•Regular - Forces larger resolutions. This can lead to more interoperability issues with endpoints that cannot handle large resolutions.
•Restrictive - Forces smaller resolutions. This avoids most interoperability issues but can lead to poor resolutions with certain types of remote endpoints.
Whitelists are configured using the MSI switch DISABLEWHITELIST with one of the following values:
•0 - Enables whitelists
•2 - Disables whitelists and uses Restrictive mode
•(Any other value) - Disables whitelists and uses Regular mode
The following example would disable whitelists and use Regular mode:
msiexec /i CiscoUnifiedVideoAdvantageSetup.msi /qb DISABLEWHITELIST=1
Information on using MSI switches can be found in the Cisco Unified Video Advantage Installation Guide found at: http://www.cisco.com/en/US/products/sw/voicesw/ps5662/prod_installation_guides_list.html.
Note If the setting for Disable whitelists and use Regular mode is utilized, interoperability issues resulting in black video are observed if Cisco IP Phones 894x or 7985 are on the remote end of the video call. The same issues are observed when making a conference call to a MCU if the Cisco Unified Communications Manager handling the call does not have the feature implemented in CSCti71796. The following versions of Cisco Unified Communications Manager have this feature: 8.5.1ES7, 8.5.1SU1, 8.6.1a, 9.0.1a. If the setting for Disable whitelists and use Restrictive mode is utilized, these issues are not observed but there is lower quality video with these and other endpoints.
Configuring RTP/RTCP Ports
Cisco Unified Video Advantage Release 2.3 supports configuring port ranges for RTP/RTCP video streams. Cisco Unified Video Advantage Release 2.3 will use ports 21000/21001 by default. This can be configured by using the UDPSTART and UDPEND MSI switches. These two switches are the values of the start and end ports in the range. The following rules must be considered when choosing a port range:
•The starting port must always be even numbered and the ending port must be odd numbered.
•Any range can be configured but it must have at least 2 ports and the starting port must be smaller than the end port.
•Both switches have predefined default values of 21000 (UDPSTART) and 21899 (UDPEND) so there is no need to configure both of them. If only one is configured, the other one will be set to the default value.
•If the port range is not correctly configured, Cisco Unified Video Advantage will fall back to the default ports of 21000/21001 for RTP/RTCP.
The following example would configure a port range of 22222/25555:
msiexec /i CiscoUnifiedVideoAdvantageSetup.msi /qb UDPSTART="22222" UDPEND="25555"
Information on using MSI switches can be found in the Cisco Unified Video Advantage Installation Guide found at: http://www.cisco.com/en/US/products/sw/voicesw/ps5662/prod_installation_guides_list.html.
Note Port ranges are not supported for Cisco Unified IP Phone models 9971, 9951, 8961, 6921, 6941, and 6961 running SIP loads. If you would like to use a non-default value for the single port, this can be configured by using the UDPSTART and UDPEND MSI switches with a two port range (this range includes only a single RTP port which SIP phones can use) or UDPPORT MSI switch that lets you specify a single video RTP port to be used.
Miscellaneous Notes
•Creative Webcam Live Pro USB 2.0 Webcam light is always lit - When this camera is connected to the computer, it always has its light lit whether or not it is capturing video. This means that the camera light state cannot be used to tell if the camera is active or not during a call. (CSCsk34037)
•Cisco Unified Video Advantage does not support an upgrade path from Microsoft Windows XP to Microsoft Vista. Cisco Unified Video Advantage must be uninstalled before an upgrade and re-installed with the new operating system. (CSCsk87144)
Caveats
•Using the Bug Toolkit
•Open Caveats
•Resolved Caveats
Using the Bug Toolkit
You can search for problems by using the Cisco Software Bug Toolkit. Known problems (bugs) are graded according to severity level. These release notes contain descriptions of these types of bugs:
•All severity level 1 or 2 bugs
•Significant severity level 3 bugs
•All customer-found bugs
Before You Begin
To access Bug Toolkit, you need these items:
•Internet connection
•Web browser
•Cisco.com user ID and password
Procedure
Step 1 Go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs to access the Bug Toolkit.
Step 2 Log in with your Cisco.com user ID and password.
Step 3 Enter the bug ID number in the Search for Bug ID field, to look for information about a specific problem.
Step 4 Click Go.
For information about how to search for bugs, create saved searches, create bug groups, and so forth, click Help on the Bug Toolkit page.
Open Caveats
Table 3 describes possible unexpected behaviors by Cisco Unified Video Advantage. Caveats are listed in order by severity, then in alphanumeric order by identifier.
Unless otherwise noted, these caveats apply to all Cisco Unified Video Advantage releases. For details about an individual defect, click the identifier to access the online record for that defect in the Bug Toolkit.
Because defect status continually changes, be aware that the tables reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access the Bug Toolkit. For details, see the Using the Bug Toolkit.
Table 3 Open Caveats for Cisco Unified Video Advantage
Identifier
|
Severity
|
Component
|
Headline
|
CSCsk88892
|
3
|
win32app
|
Problems in CUVA when bandwidth limited.
|
|
|
3
|
win32app
|
CFNA using video EPs intermittently drops the video
|
CSCud41336
|
3
|
video
|
If cast is disconnected with SIP 6961 phone, remote and image is frozen
|
|
|
4
|
installer
|
Cisco Video Advantage Help page doesn't integrate with Mozilla Firefox 3.6
|
|
|
4
|
other
|
CPVE logs not on correct location if path has special chars
|
Resolved Caveats
This section lists caveats that are resolved but that may have been open in previous releases. Caveats are listed in order by severity, then in alphanumeric order by identifier.
This section lists caveats that are resolved but that may have been open in previous releases. Caveats are listed in order by severity, then in alphanumeric order by identifier. The following releases are covered:
•Release 2.2(2)
•Release 2.2
Release 2.2(2)
Table 4 lists the caveats resolved in Release 2.2(2).
Table 4 Resolved in Release 2.2(2)
Identifier
|
Severity
|
Component
|
Headline
|
|
|
3
|
cdp-driver
|
Sometimes CUVA can't associate with IPPhone if wireless NIC enabled
|
|
|
3
|
video
|
No video in sTransfer of RT call to TB over SIP ICT
|
|
|
3
|
video
|
EP 8961-CUVA: No video being displayed on CUVA
|
|
|
3
|
win32app
|
CUVA: No remote on cuva when in a call with TB-1700-MXP
|
|
|
3
|
win32app
|
CUVA not receive video for ~20 secs after swapping a call on secure phone
|
|
|
6
|
win32app
|
Cuva installs When CUCIMOC/CUPCv8 is installed
|
|
|
6
|
win32app
|
CUVA needs to support 560x320 resolution
|
|
|
6
|
win32app
|
CUVA needs to support 480x352 resolution
|
Release 2.2
Table 5 lists the caveats resolved in Release 2.2.
Table 5 Resolved in Release 2.2
Identifier
|
Severity
|
Component
|
Headline
|
|
|
2
|
win32app
|
CUVA has to check for virtual adapters (system handles leak), VMNS driver
|
|
|
2
|
win32app
|
CUVA 2.1.2.9 does not turn off camera when PC is locked.
|
|
|
2
|
video
|
CUVA does not work with UVC cameras - sends plain green video
|
|
|
2
|
vtcam3
|
Cisco VT III Camera may not be detected and used on WinXP SP3
|
|
|
3
|
win32app
|
If 2 ethernet NIC enabled & active- CUVA cannot associate with IP Phone
|
|
|
3
|
cdp-driver
|
CDP Driver Stops Working
|
|
|
3
|
cdp-driver
|
CUVA CDP Driver can't detect IP Phone with Nortel VPN Client installed
|
|
|
3
|
cdp-driver
|
CUVA crashes immediately after starting
|
|
|
3
|
win32app
|
CUVA does not detect phone after extended disconnection
|
|
|
3
|
win32app
|
Video does not Resume after Lock/Unlock or Screensaver activated
|
|
|
6
|
win32app
|
CUVA interop with Tandberg MPC MCU
|
|
|
6
|
win32app
|
CUVA Should Support 352x480 resolution
|
|
|
6
|
win32app
|
CUVA Should Support 352x576 resolution
|
|
|
6
|
win32app
|
CUVA needs to support 576x448 resolution
|
|
|
6
|
win32app
|
Request Cisco Video Advantage preference able to select the camera
|
Obtaining Documentation, Obtaining Support, and Security Guidelines
For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
CCDE, CCENT, CCSI, Cisco Eos, Cisco Explorer, Cisco HealthPresence, Cisco IronPort, the Cisco logo, Cisco Nurse Connect, Cisco Pulse, Cisco SensorBase, Cisco StackPower, Cisco StadiumVision, Cisco TelePresence, Cisco TrustSec, Cisco Unified Computing System, Cisco WebEx, DCE, Flip Channels, Flip for Good, Flip Mino, Flipshare (Design), Flip Ultra, Flip Video, Flip Video (Design), Instant Broadband, and Welcome to the Human Network are trademarks; Changing the Way We Work, Live, Play, and Learn, Cisco Capital, Cisco Capital (Design), Cisco:Financed (Stylized), Cisco Store, Flip Gift Card, and One Million Acts of Green are service marks; and Access Registrar, Aironet, AllTouch, AsyncOS, Bringing the Meeting To You, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, CCVP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Lumin, Cisco Nexus, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Collaboration Without Limitation, Continuum, EtherFast, EtherSwitch, Event Center, Explorer, Follow Me Browsing, GainMaker, iLYNX, IOS, iPhone, IronPort, the IronPort logo, Laser Link, LightStream, Linksys, MeetingPlace, MeetingPlace Chime Sound, MGX, Networkers, Networking Academy, PCNow, PIX, PowerKEY, PowerPanels, PowerTV, PowerTV (Design), PowerVu, Prisma, ProConnect, ROSA, SenderBase, SMARTnet, Spectrum Expert, StackWise, WebEx, and the WebEx logo are registered trademarks of Cisco and/or its affiliates in the United States and certain other countries.
All other trademarks mentioned in this document or website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1002R)
© 2012 Cisco Systems, Inc. All rights reserved.
Feedback
