Table Of Contents
Field-Replaceable Unit Guide
List of Field-Replaceable Units and Ordering Information
Region-and Country-Specific Power Cables
Region-and Country-Specific Power and Ethernet Connectors
Finding the Serial Number Location
Replacing the Camera—Part Number CTS-TX9K-CAMCLSTR=
Required Tools
Removing and Replacing the Camera
Resetting a Display
Required Tools
Resetting a Display
Replacing the Left or Right Display—Part Number CTS-DISP-65-GEN4=
Required Tools
Replacing the Left or Right Display
Replacing the Center Display—Part Number CTS-DISP-65-GEN4=
Required Tools
Replacing the Center Display
Replacing a Codec—Part Number CTS-CODEC-PRI-G2R= or CTS-CODEC-PRI-RCH= (PRC)
Required Tools
Removing and Replacing the Codec
Upgrading CTS Software on a Secondary Codec
Replacing the Light Control Unit—Part Number CTS-LCU-G2R=
Required Tools
Removing and Replacing the Light Control Unit
Replacing the Audio/Video Extension Unit—Part Number CTS-LAEB-G2R=
Required Tools
Removing and Replacing the Audio/Video Extension Unit
Replacing an LED Light Fixture—Part Number CTS-TX9000-LEDPK=
Replacing a Speaker—Part Number CTS-TX9000-SPKR=
Required Tools
Removing and Replacing a Speaker
Replacing a PDU—Part Number CTS-T3-PDU1=
Required Tools
Removing and Replacing the PDU
Replacing a Microphone—Part Number CTS-TX9K-MIC=
Required Tools
Removing and Replacing a Microphone
Replacing the Presentation Display—Part Number CTS-TX9K-DATADISP=
Required Tools
Removing and Replacing the Presentation Display
Replacing the Front Row Table Top—Part Number CTS-TX9XX0-TBL-MF= (Maple Finish) or CTS-TX9XX0-TBL-WF= (Walnut Finish)
Required Tools
Removing and Replacing the Front Row Table Top
Replacing the Back Row Table Top—Part Number CTS-TX9XX0-TBL-MB= (Maple Finish) or CTS-TX9XX0-TBL-WB= (Walnut Finish)
Required Tools
Removing and Replacing the Back Row Table Top
Replacing a Table Leg Power and Ethernet Connector
Required Tools
Removing and Replacing a Table Leg Power and Ethernet Connector
Replacing the Presentation Video Cable or the Cisco Touch Ethernet Cable
Required Tools
Removing and Replacing the Presentation Video Cable or the Cisco Touch Ethernet Cable
Field-Replaceable Unit Guide
Revised: May 17, 2013, OL-27038-01
This chapter describes the procedures you take to replace the field-replaceable units (FRUs) for the Cisco TelePresence System TX 9000 and Cisco TelePresence System TX 9200, and includes the following sections:
•
List of Field-Replaceable Units and Ordering Information
•Region-and Country-Specific Power Cables
•Region-and Country-Specific Power and Ethernet Connectors
•Finding the Serial Number Location
•Replacing the Camera—Part Number CTS-TX9K-CAMCLSTR=
•Resetting a Display
•Replacing the Left or Right Display—Part Number CTS-DISP-65-GEN4=
•Replacing the Center Display—Part Number CTS-DISP-65-GEN4=
•Replacing a Codec—Part Number CTS-CODEC-PRI-G2R= or CTS-CODEC-PRI-RCH= (PRC)
•Replacing the Light Control Unit—Part Number CTS-LCU-G2R=
•Replacing the Audio/Video Extension Unit—Part Number CTS-LAEB-G2R=
•Replacing an LED Light Fixture—Part Number CTS-TX9000-LEDPK=
•Replacing a Speaker—Part Number CTS-TX9000-SPKR=
•Replacing a PDU—Part Number CTS-T3-PDU1=
•Replacing a Microphone—Part Number CTS-TX9K-MIC=
•Replacing the Presentation Display—Part Number CTS-TX9K-DATADISP=
•Replacing the Front Row Table Top—Part Number CTS-TX9XX0-TBL-MF= (Maple Finish) or CTS-TX9XX0-TBL-WF= (Walnut Finish)
•Replacing the Back Row Table Top—Part Number CTS-TX9XX0-TBL-MB= (Maple Finish) or CTS-TX9XX0-TBL-WB= (Walnut Finish)
•Replacing a Table Leg Power and Ethernet Connector
•Replacing the Presentation Video Cable or the Cisco Touch Ethernet Cable
List of Field-Replaceable Units and Ordering Information
Table 17-1 provides you with a list of the FRUs for the Cisco TelePresence System TX 9000 and TX 9200. This section also includes information about ordering these FRUs.
How to Order FRUs
For FRUs denoted as "TAC" in Table 17-1, contact the Technical Assistance Center at 1-800-553-2447, to order these parts. Select Option 3.
For FRUs denoted as "CS", contact Customer Service at 1-800-553-6387 to order these parts.
Table 17-1 List of Field-Replaceable Units
FRU
|
Description
|
TAC
|
CS
|
CAB-HDMIHDMI-A=
|
Presentation cable, 8 meter, HDMI-to-HDMI, with audio cable
|
X
|
|
CP-PWR-CUBE-4=
|
Audio/video extension unit power supply
|
X
|
|
CTS-CAM-TOOL=
|
Camera target
|
|
X
|
CTS-CAB-DISPRTH1H=
|
Cables for Audio/Video Extension Unit
|
|
X
|
CTS-CAB-DPHDMI-A=
|
Presentation Cable, 8 meter, DisplayPort-to-HDMI, with audio cable
|
|
X
|
CTS-CAB-MDPHDMI-A=
|
Presentation Cable, 8 meter, Mini DisplayPort-to-HDMI, with audio cable
|
X
|
|
CTS-CAB-VGA-A=
|
Presentation cable, 8 meter, VGA-to-VGA, with audio cable
|
X
|
|
CTS-CODEC-PRI-G2R=
|
Codec (all countries except China)
|
X
|
|
CTS-CODEC-PRI-RCH=
|
Codec (China)
|
X
|
|
CTS-CODEC-S-PWR=
|
Codec power supply
|
X
|
|
CTS-CTRL-DV12-A=
|
Cisco TelePresence Touch 12 device
|
X
|
|
CTS-DISP-65-GEN4=
|
65" plasma display
|
|
|
CTS-LAEB-G2R=
|
Audio/video extension unit
|
X
|
|
CTS-LCU-G2R=
|
Light control unit
|
X
|
|
CTS-PWR-LT-LED=
|
Light control unit power supply
|
X
|
|
CTS-T3-PDU1=
|
PDU
|
X
|
|
CTS-TX9000-BZL=
|
Bezels
|
X
|
|
CTS-TX9000-LEDPK=
|
LED light fixtures
|
X
|
|
CTS-TX9000-SPKR=
|
Speaker
|
X
|
|
CTS-TX9200-UPG
|
Upgrade kit to convert a system from a CTS TX9000 to a CTS TX9200
|
|
X
|
CTS-TX9K-CAMCLSTR=
|
Camera cluster
|
X
|
|
CTS-TX9K-CAM-HS=
|
Camera housing
|
X
|
|
CTS-TX9K-CAM-PWR=
|
Camera power supply
|
X
|
|
CTS-TX9K-CBLRUN=
|
Cable runner cover
|
X
|
|
CTS-TX9K-DATADISP=
|
42" data display
|
X
|
|
CTS-TX9K-FRT-FSWM=
|
Kit that converts a system with a free-standing reflector wall to a system with a wall-mounted reflector wall
Note Do not return your reflector panels if you select this option. You use the existing reflector panels with the conversion kit. The procedure to convert the reflector wall is documented at the following URL:
http://www.cisco.com/en/US/docs/telepresence/
cts_hardware_options_upgrades/
cts_hdware_o_and_u_92xx.html#wp1073312
|
|
X
|
CTS-TX9K-FRT-PNLS=
|
Front system panels
|
X
|
|
CTS-TX9K-LTRF=
|
Light reflector frame (free-standing kit)
Note This option does not upgrade an existing system with wall-mounted reflector panels to a system with free-standing reflector panels, because all required parts are not included wit this kit. For an upgrade from a wall-mounted reflector wall to a free-standing reflector wall, use CTS-TX9K-WMFS-KIT=.
|
X
|
|
CTS-TX9K-LTRF-PNL=
|
Light reflector panel
|
X
|
|
CTS-TX9K-MIC=
|
Microphone
|
X
|
|
CTS-TX9K-SEISMIC=
|
Seismic brackets
|
X
|
|
CTS-TX9K-TBL-PNLB=
|
Back row table leg panels
|
X
|
|
CTS-TX9K-TBL-PNLF=
|
Front row table leg panels
|
X
|
|
CTS-TX9K-FRT-WMFS=
|
Kit that converts a system with a wall-mounted reflector wall to a system with a free-standing reflector wall
Note Do not return your reflector panels if you select this option. You use the existing reflector panels with the conversion kit. The procedure to convert the reflector wall is documented at the following URL:
http://www.cisco.com/en/US/docs/telepresence/
cts_hardware_options_upgrades/
cts_hdware_o_and_u_92xx.html#wp1073018
|
|
X
|
CTS-TX9XX0-TBL-MB=
|
Table top, back row, maple finish
|
|
X
|
CTS-TX9XX0-TBL-MF=
|
Table top, front row, maple finish
|
|
X
|
CTS-TX9XX0-TBL-WB=
|
Table top, back row, walnut finish
|
|
X
|
CTS-TX9XX0-TBL-WF=
|
Table top, front row, walnut finish
|
|
X
|
Region-and Country-Specific Power Cables
Table 17-2 provides you with a list of the region- and country-specific power cables that plug the CTS TX 9000 and CTX TX 9200 into a wall socket.
Table 17-2 Region- and Country-Specific Power Cables
Power Cord ID
|
Description
|
PWR-CORD10-AP
|
TelePresence G2A Power Cords - Asia Pacific
|
PWR-CORD10-AR
|
TelePresence G2A Power Cords - Argentina
|
PWR-CORD10-AU
|
TelePresence G2A Power Cords - Australia
|
PWR-CORD10-BZ
|
TelePresence G2A Power Cords - Brazil
|
PWR-CORD10-CE
|
TelePresence G2A Power Cords - Central Europe
|
PWR-CORD10-CN
|
TelePresence G2A Power Cords - China
|
PWR-CORD10-ID
|
TelePresence G2A Power Cords - India
|
PWR-CORD10-ISR
|
TelePresence G2A Power Cords - Israel
|
PWR-CORD10-ITA
|
TelePresence G2A Power Cords - Italy
|
PWR-CORD10-JP
|
TelePresence G2A Power Cords - Japan
|
PWR-CORD10-NA
|
TelePresence G2A Power Cords - North America
|
PWR-CORD10-SWI
|
TelePresence G2A Power Cords - Switzerland
|
PWR-CORD10-UK
|
TelePresence G2A Power Cords - United Kingdom and United Arab Emirates
|
Region-and Country-Specific Power and Ethernet Connectors
Table 17-3 provides you with a list of the region- and country-specific power and Ethernet connectors installed in the table legs.
Table 17-3 Region- and Country-Specific Power and Ethernet Connectors for Table Legs
Power Cord ID
|
Description
|
CTS-LAPCONN-AP
|
Power and Ethernet connectivity for table legs - Asia Pacific
|
CTS-LAPCONN-AR
|
Power and Ethernet connectivity for table legs - Argentina
|
CTS-LAPCONN-AU
|
Power and Ethernet connectivity for table legs - Australia
|
CTS-LAPCONN-BZ
|
Power and Ethernet connectivity for table legs - Brazil
|
CTS-LAPCONN-CE
|
Power and Ethernet connectivity for table legs - Central Europe
|
CTS-LAPCONN-CN
|
Power and Ethernet connectivity for table legs - China
|
CTS-LAPCONN-ID
|
Power and Ethernet connectivity for table legs - India
|
CTS-LAPCONN-ISR
|
Power and Ethernet connectivity for table legs - Israel
|
CTS-LAPCONN-ITA
|
Power and Ethernet connectivity for table legs - Italy
|
CTS-LAPCONN-JP
|
Power and Ethernet connectivity for table legs - Japan
|
CTS-LAPCONN-NA
|
Power and Ethernet connectivity for table legs - North America
|
CTS-LAPCONN-SWI
|
Power and Ethernet connectivity for table legs - Switzerland
|
CTS-LAPCONN-UK
|
Power and Ethernet connectivity for table legs - United Kingdom and United Arab Emirates
|
Finding the Serial Number Location
You might need the serial number of your CTS TX 9X00 to order FRUs. The serial number is located on the top of the outermost foot of the right display frame piece, as shown in Figure 17-1.
Figure 17-1 Serial Number Location for the CTS TX 9000 and CTS TX 9200
Replacing the Camera—Part Number CTS-TX9K-CAMCLSTR=
This section describes the steps you take to remove and replace the camera and contains the following topics:
•Required Tools
•Removing and Replacing the Camera
Required Tools
A 3mm allen wrench is required.
Removing and Replacing the Camera
To remove the existing camera and replace it with a new camera, perform the following actions:
Step 1 Open the bottom facade panels, and power off the system by turning the power switch on the four PDUs to the "OFF" position.
Step 2 Remove the camera cover and faceplate.
See Figure 15-15 for more information.
Step 3 Remove the top bezel.
See Figure 15-13 for more information.
Step 4 Remove the two center LED light fixtures.
See Figure 14-12 for more information.
Step 5 Disconnect the LED light plug from the panel-mount connector in the center top panel
Step 6 Squeeze together the ends of the clips on the light cable connector, and remove it from the center top panel.
See Figure 14-11 for more information.
Step 7 Remove the center top panel.
See Figure 14-10 for more information.
Step 8 Remove the center rear panel.
See Figure 14-5 for more information.
Step 9 Unplug the camera cables from the camera processor.
Step 10 Remove the camera cluster.
See Figure 8-19 for more information.
Step 11 Install the replacement camera cluster.
Step 12 Attach the three camera cables to the camera processor. See Table 17-4 for information about which connector to attach each camera cable.
Table 17-4 Camera Cable Connections
Camera Position
|
Processor Connection
|
Left
|
|
Center
|
|
Right
|
|
Step 13 Replace the center rear panel.
Step 14 Replace the light cable connector.
See Figure 14-11 for more information.
Step 15 Replace the center top panel.
Step 16 Reconnect the LED light plug.
Step 17 Replace the LED light fixture.
Step 18 Replace the top bezel.
Step 19 Replace the camera cover and faceplate.
Step 20 Power the system on, and close bottom right facade panel.
Step 21 Perform the camera setup procedures.
See the "First-Time Setup" chapter for more information.
Resetting a Display
This section describes the steps you take to remove and replace the camera and contains the following topics:
•Required Tools
•Resetting a Display
Required Tools
A #4 phillips screwdriver is required.
Resetting a Display
To reset one of the displays:
Step 1 Remove two access panels behind display.
See Figure 15-16 for more information.
Step 2 Remove the rear panel behind the display.
See Figure 14-1, Figure 14-4, or Figure 14-5 for more information.
Turn off and then on the power switch, located next to the power inlet. See Figure 17-2 for more information.
Figure 17-2 Location of Display Reset Button
Replacing the Left or Right Display—Part Number CTS-DISP-65-GEN4=
This procedure describes how to replace the display and includes the following sections:
•Required Tools
•Replacing the Left or Right Display
Required Tools
A #4 phillips screwdriver is required.
Replacing the Left or Right Display
To replace a display:
Step 1 Open the bottom facade panels, and power off the system by turning the power switch on the four PDUs to the "OFF" position.
Step 2 Remove the top bezel.
See Figure 15-13 for more information.
Step 3 Remove the bottom bezel.
See Figure 14-14 for more information.
Step 4 Remove the LED light fixture above the display.
See Figure 14-12 for more information.
Step 5 Disconnect the LED light plug from the panel-mount connector in the top panel
Step 6 Squeeze together the ends of the clips on the light cable connector, and remove it from the top panel.
See Figure 14-11 for more information.
Step 7 Remove two access panels behind display.
See Figure 15-16 for more information.
Step 8 Remove the top panel above the display.
See Figure 14-9 for more information.
Step 9 Remove the rear panel behind the display.
See Figure 14-1 for more information.
Step 10 Unplug the two speaker cables that connect the speakers to the audio/video extension unit. Do not disconnect the speaker cables connecting the two speakers.
Step 11 Remove the top mounting bezel bracket above the display.
See Figure 7-2 for more information.
Step 12 Remove the bottom mounting bezel bracket below the display.
See Figure 7-4 for more information.
Step 13 Remove side bezel bracket.
See Figure 7-5 for more information.
Step 14 Remove the four facade brackets connected to the display.
See Figure 5-4 for more information.
Step 15 Open the vertical bezel clip.
See Figure 7-3 for more information.
Step 16 Remove the four vertical bezel brackets from the rear of the center display.
See Figure 7-8 for more information.
Step 17 Remove the vertical bezel.
See Figure 7-7 for more information.
Step 18 Disconnect display cables.
Step 19 Loosen mounting spools on rear of display.
See Figure 5-1 for more information.
Step 20 Remove display.
See Figure 5-2 for more information.
Step 21 Remove mounting spools and hardware from existing display
See Figure 5-1 for more information.
Step 22 Install mounting spools onto replacement display.
Step 23 Install four facade brackets onto replacement display.
Step 24 Using two people, mount replacement display onto frame.
Step 25 Connect display cables.
Step 26 Install vertical bezel.
Step 27 Install four vertical bezel brackets onto center display, securing the vertical bezel.
Step 28 Close vertical bezel clip.
Step 29 Install side bezel bracket.
Step 30 Install bottom mounting bezel bracket.
Step 31 Install top mounting bezel bracket.
Step 32 Connect speaker cables.
Step 33 Replace the light cable connector.
See Figure 14-11 for more information.
Step 34 Replace the top panel.
Step 35 Reconnect the LED light plug.
Step 36 Replace the LED light fixture.
Step 37 Replace the rear panel.
Step 38 Install access panels.
Step 39 Install bottom bezel.
Step 40 Install top bezel.
Step 41 Power the system on, and close bottom facade panels.
Replacing the Center Display—Part Number CTS-DISP-65-GEN4=
This procedure describes how to replace the display and includes the following sections:
•Required Tools
•Replacing the Center Display
Required Tools
A #4 phillips screwdriver is required.
Replacing the Center Display
To replace a display:
Step 1 Open the bottom facade panels, and power off the system by turning the power switch on the four PDUs to the "OFF" position.
Step 2 Remove the top bezel.
See Figure 15-13 for more information.
Step 3 Remove the bottom bezel.
See Figure 14-14 for more information.
Step 4 Remove the two center LED light fixtures.
See Figure 14-12 for more information.
Step 5 Disconnect the LED light plug from the panel-mount connector in the center top panel
Step 6 Squeeze together the ends of the clips on the light cable connector, and remove it from the center top panel.
See Figure 14-11 for more information.
Step 7 Remove two center-most access panels.
See Figure 15-16 for more information.
Step 8 Remove the center top panel.
See Figure 14-10 for more information.
Step 9 Remove the center rear panel.
See Figure 14-5 for more information.
Step 10 Unplug the two speaker cables that connect the speakers to the audio/video extension unit. Do not disconnect the speaker cables connecting the two speakers.
Step 11 Unplug the camera cables from the camera processor.
Step 12 Remove the camera cluster.
See Figure 8-19 for more information.
Step 13 Remove the top mounting bezel bracket above the display.
See Figure 7-2 for more information.
Step 14 Remove the bottom mounting bezel bracket below the display.
See Figure 7-4 for more information.
Step 15 Remove the facade brackets connected to the display.
See Figure 5-4 for more information.
Step 16 Open the vertical bezel clips.
See Figure 7-3 for more information.
Step 17 Remove the eight vertical bezel brackets from the rear of the center display.
See Figure 7-8 for more information.
Step 18 Remove both vertical bezels from center display.
See Figure 7-7 for more information.
Step 19 Disconnect display cables.
Step 20 Loosen mounting spools on rear of display.
See Figure 5-1 for more information.
Step 21 Remove display.
See Figure 5-2 for more information.
Step 22 Remove mounting spools and hardware from existing display
See Figure 5-1 for more information.
Step 23 Install mounting spools onto replacement display.
Step 24 Install four facade brackets onto replacement display.
Step 25 Using two people, mount replacement display onto frame.
Step 26 Connect display cables.
Step 27 Install vertical bezels to rear of replacement display.
Step 28 Install eight vertical bezel brackets, securing the vertical bezels.
Step 29 Close vertical bezel clips.
Step 30 Install bottom mounting bezel bracket.
Step 31 Install top mounting bezel bracket.
Step 32 Connect speaker cables.
Step 33 Install the camera cluster.
Step 34 Attach the three camera cables to the camera processor. See Table 17-5 for information about which connector to attach each camera cable.
Table 17-5 Camera Cable Connections
Camera Position
|
Processor Connection
|
Left
|
|
Center
|
|
Right
|
|
Step 35 Replace the center rear panel.
Step 36 Replace the light cable connector.
See Figure 14-11 for more information.
Step 37 Replace the center top panel.
Step 38 Reconnect the LED light plug.
Step 39 Replace the LED light fixture.
Step 40 Replace access panels.
Step 41 Replace the top bezel.
Step 42 Install bottom bezel.
Step 43 Power the system on, and close bottom facade panels.
Step 44 Perform the camera setup procedures.
See the "First-Time Setup" chapter for more information.
Replacing a Codec—Part Number CTS-CODEC-PRI-G2R= or CTS-CODEC-PRI-RCH= (PRC)
This procedure describes the steps you perform to remove and replace a TX9000 or TX9200 codec and includes the following topics:
•Required Tools
•Removing and Replacing the Codec
•Upgrading CTS Software on a Secondary Codec
Required Tools
A #2 Phillips head screwdriver is required.
Removing and Replacing the Codec
To remove and replace a codec, complete the following steps:
Step 1 Open the bottom facade panels, and power off the system by turning the power switch on the four PDUs to the "OFF" position.
Step 2 Remove the cables from the codec.
See Figure 10-16 for a cable routing diagram.
Step 3 Remove the codec by completing the following steps:
a. Loosen, but do not remove, the four screws (two upper, two lower) that mount the codec to the structure.
See Figure 8-4 for more information.
b. Remove the codec assembly from the frame.
c. Remove codec brackets by removing the four captive screws (two top, two bottom) connecting the codec brackets to the codec.
See Figure 8-3 for more information.
Step 4 Install the new codec into the cabinet by completing the following steps:
a. Attach the codec brackets to the codec, using the captive screws on the brackets.
b. Install the codec onto the structure using the keyhole slots and tighten the four screws (two upper, two lower).
c. Reconnect all cables to the replacement codec.
d. Close the bottom facade panels.
Step 5 Complete the following steps to configure the new codec in Cisco Unified Communications Manager:
a. Open a browser on a computer connected to the network.
b. Access the Cisco Unified Communications Manager interface.
c. Add the Room Email ID of the previous codec to the new codec.
d. Make sure the new codec's status is registered.
e. Delete the MAC address of the previous codec from the Cisco Unified CM application user profile that is used in Cisco TelePresence Manager (CTS-Manager).
f. Add the new codec to the application user profile and click Save.
Step 6 Power on the system by turning the power switch on the four PDUs to the "ON" position.
Step 7 In a supported Internet browser, type in the IP address of for your TX9000 or TX9200 system.
Note If your system is configured to use a static IP address instead of DHCP, see the "Setting Up a TX9000 or TX9200 System That Uses a Static Network Address" section in Chapter 15 "First-Time Setup."
Step 8 Enter the required information at the login screen.
The Cisco TelePresence Administrator window appears.
Step 9 Verify that the status of the Cisco Unified Communications Manager (seen in the lower left portion of the window) is Enabled/Up.
Step 10 Make sure that the new codec is running Cisco TelePresence Administration Software version 1.9.0 or later.
Note The replacement codec might come pre-loaded with version 1.7.1.1 software. In this case, you cannot immediately load the newest version of CTS software and need to perform an interim upgrade to 1.7.4. For more information, see the "Upgrading the CTS Software for Systems That Are Running Cisco TelePresence Software Versions Prior to 1.7.4." section of Installing and Configuring the Cisco TelePresence Touch 12.
Step 11 Navigate to Troubleshooting > Hardware Setup to verify that the cameras, displays, speakers, and microphones are working properly.
Step 12 Select the correct table type, size, and distance by completing the following steps:
a. Navigate to Troubleshooting > Hardware Setup > Table Configuration.
b. Click Start to display the Table Configuration options.
c. Under Table Shape, select the correct table shape.
d. Under Table Size, select the correct table size.
e. Under Table Distance, select the correct distance between the bezel of the system and the rear edge of the table
Step 13 Perform the Auto Adjust camera setup procedure. This sets the white balance to the correct levels. See the "First-Time Setup" for detailed instructions.
Step 14 Close bottom facade panels.
Upgrading CTS Software on a Secondary Codec
All codecs for a TX9000 ship with release 1.9.0 of the CTS software. If you must get a field-replaceable unit for a codec, the new codec should be shipped to you with release 1.9.0 already installed. In the highly unlikely event that the new codec ships with a pre-1.9.0 release, the software must be upgraded to at least release 1.9.0.
If you install the new codec as the primary codec, the Cisco Unified Communications Manager (Unified CM) automatically upgrades the software to release 1.9.0. Release 1.9.0 must already be installed on the Unified CM for the automatic upgrade to occur.
If you install the new codec as a secondary codec, you must upgrade the software manually. When you boot up the new codec, note the following on the first-time setup screen:
•CTS software release number
•MAC address of the codec
If the release is pre-1.9.0, follow this procedure:
Step 1 Ensure that release 1.9.0 or later is installed on your Unified CM:
a. Log in to the Cisco Unified OS Administration interface of the Cisco Unified CM.
b. From the Software Upgrades drop-down menu, choose TFTP File Management.
c. In the Find TFTP Files field, enter "1-9-0" to search for 1.9.0 releases. An appropriate file for the new codec must end in ".P2.SPA" (for example, "CTS.1-9-0-46R-K9.P2.SPA").
Note If you need to install release 1.9.0 on the Unified CM, see steps 1 through 15 in the "Upgrading from Cisco TelePresence Software Release 1.7.4 and Above" section in this guide:
http://www.cisco.com/en/US/docs/telepresence/cucm_cts/cucm_cts_admin_book/guide/cucm_cts_admin_touchfeat.html
Step 2 Register the new codec with the Unified CM:
a. Connect the Ethernet cable from the uplink port on the back of the new codec to any port with network connectivity.
b. Log in to the Cisco Unified CM Administration interface.
c. In the Device drop-down menu, choose Phone.
d. Click Add New.
e. In the Phone Type drop-down menu, choose a Cisco TelePresence system name. Although your system is a TX9000, we recommend that you choose "Cisco TelePresence 500-32" for the purposes of upgrading the software.
f. Click Next.
g. In the Phone Configuration page, enter the MAC address of the codec. Configure and save all additional required settings.
Note For more information about these settings, see the "Configuring Cisco Unified Communications Manager for the Cisco TelePresence System" in this guide:
http://www.cisco.com/en/US/docs/telepresence/cucm_cts/cucm_cts_admin_book/guide/cucm_cts_admin_config.html
Step 3 Upgrade the codec to release 1.9.0 or later in the Unified CM administration interface:
a. In the Device drop-down menu, choose Phone.
b. Find the codec that you registered in Step 2.
c. In the Phone Load Name field, enter the name of a 1.9.0 release. You searched for appropriate 1.9.0 releases in Step 1c. An example of an appropriate name is "CTS.1-9-0-46R-K9.P2.SPA."
Note Make sure that you remove ".SPA" from the name before you save and apply the configuration.
Note If the Phone Load Name field is already populated, ensure that the name is for an appropriate 1.9.0 release. Change the name to a 1.9.0 release if necessary.
d. Click Save and then Apply Config. The upgrade process will begin.
e. When the upgrade process is complete, verify that the codec is now running the correct release.
Step 4 Reconnect the Ethernet cable from the uplink port on the back of the new codec according to the TX9000 cabling instructions:
http://www.cisco.com/en/US/docs/telepresence/tx9000/assembly_guide/tx9000_connecting_power_and_signal_cables.html#wp1067341
Step 5 Because only the primary needs to be registered to Unified CM, delete the new codec from the Unified CM:
a. Log in to the Unified CM administration interface.
b. In the Device drop-down menu, choose Phone.
c. Find the codec that you registered in Step 2. Click the check box for the codec.
d. Click Delete Selected.
Replacing the Light Control Unit—Part Number CTS-LCU-G2R=
The light control unit (LCU) controls the lighting for the TX9000 and TX9200. This section describes the procedure to remove and replace the LCU and contains the following topics:
•Required Tools
•Removing and Replacing the Light Control Unit
Required Tools
A 7 mm nut driver or wrench is required.
Removing and Replacing the Light Control Unit
To replace the light control unit (LCU), complete the following steps:
Step 1 Open the bottom facade panels, and power off the system by turning the power switch on the four PDUs to the "OFF" position.
Step 2 Disconnect the LCU cables.
Step 3 The LCU is attached to the cabinet by two posts. The LCU is secured to these posts by nuts. Remove the two nuts and pull the LCU off of the two posts.
See Figure 8-7 for more information.
Step 4 Install the replacement LCU onto the two posts, and secure with the nuts. Orient the replacement LCU with the light connectors on top.
Step 5 Reconnect the LCU cables.
Step 6 Power on the system by turning the power switches on the PDUs to the "ON" position.
Step 7 Close the bottom facade panels.
Replacing the Audio/Video Extension Unit—Part Number CTS-LAEB-G2R=
This section describes the procedure to remove and replace the audio/video extension unit and contains the following topics:
•Required Tools
•Removing and Replacing the Audio/Video Extension Unit
Required Tools
A 7 mm nut driver or wrench is required.
Removing and Replacing the Audio/Video Extension Unit
To replace the audio/video extension unit, complete the following steps:
Step 1 Open the bottom facade panels, and power off the system by turning the power switch on the four PDUs to the "OFF" position.
Step 2 Disconnect the audio/video extension unit cables.
Step 3 The audio/video extension unit is attached to the cabinet by four posts. The audio/video extension unit is secured to these posts by nuts. Remove the four nuts and pull the audio/video extension unit off of the four posts.
See Figure 8-7 for more information.
Step 4 Install the replacement audio/video extension unit onto the four posts, and secure with the nuts. The microphone connectors should be on the left.
Step 5 Reconnect the audio/video extension unit cables.
Step 6 Power on the system by turning the power switches on the PDUs to the "ON" position.
Step 7 Close the bottom facade panels.
Replacing an LED Light Fixture—Part Number CTS-TX9000-LEDPK=
To remove and replace an LED light fixture:
Step 1 Open the bottom facade panels, and power off the system by turning the power switch on the four PDUs to the "OFF" position.
Step 2 Remove the LED light fixture.
See Figure 14-12 for more information.
Step 3 Disconnect the LED light fixture plug from the panel-mount connector on the top panel.
See Figure 14-11 for more information.
Step 4 Connect the LED light fixture plug to the panel-mount connector on the top panel.
Step 5 Replace the LED light.
Step 6 Power on the system by turning the power switches on the PDUs to the "ON" position.
Step 7 Close the bottom facade panels.
Replacing a Speaker—Part Number CTS-TX9000-SPKR=
This section describes the steps you take to remove and replace a speaker and contains the following topics:
•Required Tools
•Removing and Replacing a Speaker
Required Tools
A #3 Phillips head screwdriver is required.
Removing and Replacing a Speaker
To remove and replace a speaker, perform the following actions:
Step 1 Open the bottom facade panels, and power off the system by turning the power switch on the four PDUs to the "OFF" position.
Step 2 Remove the LED light above the speaker you want to replace.
See Figure 14-12 for more information.
Step 3 Disconnect the light cable attached to the LED light above the speaker you want to replace.
Step 4 Squeeze together the ends of the clip to which the light cable connects, and remove it from the top facade panel.
See Figure 14-11 for more information.
Step 5 Remove the top panel above the speaker you want to replace.
See Figure 14-9 for more information.
Step 6 Disconnect the two cables connected to the speaker.
Step 7 Remove the top mounting bezel bracket containing the speaker you want to replace.
See Figure 7-2 for more information.
Step 8 Remove the four screws securing the speaker.
Step 9 Install the replacement speaker using the four screws.
Step 10 Connect the speaker cables to the replacement speaker.
Step 11 Install the top mounting bezel bracket.
Step 12 Replace the top panel using the two screws.
Step 13 Reconnect the light cables.
Step 14 Install the LED light.
Step 15 Power on the system by turning the power switches on the PDUs to the "ON" position.
Step 16 Close the bottom facade panels.
Replacing a PDU—Part Number CTS-T3-PDU1=
This section describes the steps you take to remove and replace a PDU, and contains the following topics:
•Required Tools
•Removing and Replacing the PDU
Required Tools
A #2 Phillips head screwdriver is required.
Removing and Replacing the PDU
To remove the existing PDU and replace it with a new PDU, perform the following actions:
Step 1 Open the bottom facade panels, and power off the system by turning the power switch on the four PDUs to the "OFF" position.
Step 2 Disconnect all cables from the PDU.
Step 3 Remove two screws securing the PDU to the frame and remove the PDU.
Step 4 Replace the PDU and secure with two screws.
Step 5 Reconnect all cables to the replacement PDU.
Step 6 Power on the system by turning the power switches on the PDUs to the "ON" position.
Step 7 Close the bottom facade panels.
Replacing a Microphone—Part Number CTS-TX9K-MIC=
This section describes the steps you take to remove and replace a microphone and contains the following topics:
•Required Tools
•Removing and Replacing a Microphone
Required Tools
A #3 Phillips head screwdriver is required.
Removing and Replacing a Microphone
To remove and replace a microphone, perform the following actions:
Step 1 Open the bottom facade panels, and power off the system by turning the power switch on the four PDUs to the "OFF" position.
Step 2 Remove one of the following, depending on which microphone you are replacing:
•If you are replacing the center microphone in the front row, remove the center microphone cable cover.
See Figure 11-14 for more information.
•If you are replacing one of the outer microphones in the front row, remove the microphone cable cover on the underside of the table section in which the microphone is installed.
See Figure 11-8 for more information.
•If you are replacing a microphone in the second row, remove the privacy panel for that section.
See Figure 12-3 for more information.
Step 3 Disconnect the microphone extension cable from the microphone you want to replace.
Step 4 Remove two screws securing the microphone to the table top, and remove the microphone.
Step 5 Install the replacement microphone using the two screws.
Step 6 Connect the microphone extension cable to the replacement microphone.
Step 7 Power on the system by turning the power switches on the PDUs to the "ON" position.
Step 8 Close the bottom facade panels.
Replacing the Presentation Display—Part Number CTS-TX9K-DATADISP=
This section describes the steps you take to remove and replace the data display and contains the following topics:
•Required Tools
•Removing and Replacing the Presentation Display
Required Tools
A #3 Phillips head screwdriver
Removing and Replacing the Presentation Display
To remove and replace the presentation display, perform the following actions:
Step 1 Open the bottom facade panels, and power off the system by turning the power switch on the four PDUs to the "OFF" position.
Step 2 Disconnect the data display cables from the rear of the data display.
Step 3 Loosen the captive screws securing the data display to the data display bracket.
See Figure 14-39 for more information.
Step 4 Remove the data display from the data display bracket.
Step 5 Remove the data display panel from the rear of the display by removing four screws.
See Figure 14-37 for more information.
Step 6 Install the data display panel on to the replacement display using the four screws.
Step 7 Install the data display into the data display bracket channel.
Step 8 Secure the data display to the data display bracket with the captive screws.
Step 9 Connect the data display cables to the replacement display.
Step 10 Power on the system by turning the power switches on the PDUs to the "ON" position.
Step 11 Close the bottom facade panels.
Replacing the Front Row Table Top—Part Number CTS-TX9XX0-TBL-MF= (Maple Finish) or CTS-TX9XX0-TBL-WF= (Walnut Finish)
This section describes the steps you take to remove and replace a front row table top piece and contains the following topics:
•Required Tools
•Removing and Replacing the Front Row Table Top
Required Tools
•A #3 Phillips head screwdriver
•A flat head screwdriver
•A level (laser level recommended)
Removing and Replacing the Front Row Table Top
To remove and replace the front row table top, perform the following actions:
Step 1 Remove the microphone cable cover from the underside of the center table top section.
See Figure 11-14 for more information.
Step 2 Remove the center upper and lower privacy panels.
See Figure 11-13 for more information.
Step 3 Disconnect the microphone extension cables from the three microphones.
See Figure 11-8 for more information.
Step 4 Remove the three microphones by removing two screws for each microphone.
See Figure 11-8 for more information.
Step 5 Remove the cable management ball from the presentation cable.
Step 6 Remove the cable management cap.
See Figure 11-11 for more information.
Step 7 Remove the presentation cable and Cisco Touch Ethernet cable from the table top by pulling them into the center leg assembly.
Step 8 Remove the microphone cable covers.
See Figure 11-8 for more information.
Step 9 From the underside of the table, remove 26 screws connecting the table top to the table legs.
Step 10 Shift the table top on top of the legs to gain access to the table top section joining hardware.
Step 11 Remove the two tie plates securing one of the outer table top sections to the center section by removing six screws for each tie plate.
See Figure 11-2 for more information.
Step 12 Loosen the half-moon cams securing the two table top sections together.
Step 13 Remove the outer table top section.
Note Do not put the weight of any table section on the outer legs. Ensure that the all table sections are partially supported by the center leg structure.
Step 14 Remove the four wooden biscuits from table top section you removed.
See Figure 11-2 for more information.
Step 15 Repeat steps 11 through 14 for the other outer table top section.
Step 16 Remove the center table top section.
Step 17 Assemble and install the replacement table top as shown in the "Completing Installation of the First Row Table" chapter.
Replacing the Back Row Table Top—Part Number CTS-TX9XX0-TBL-MB= (Maple Finish) or CTS-TX9XX0-TBL-WB= (Walnut Finish)
This section describes the steps you take to remove and replace a back row table top piece and contains the following topics:
•Required Tools
•Removing and Replacing the Back Row Table Top
Required Tools
•A #3 Phillips head screwdriver
•A flat head screwdriver
•A level (laser level recommended)
Removing and Replacing the Back Row Table Top
To remove and replace the back row table top, perform the following actions:
Step 1 Remove the microphone cable covers from the underside of each back row table top section.
See Figure 12-28 for more information.
Step 2 Remove the six privacy panels.
See Figure 12-27 for more information.
Step 3 Disconnect the microphone extension cables from the six microphones.
See Figure 12-25 for more information.
Step 4 Remove the six microphones by removing two screws for each microphone.
See Figure 12-24 for more information.
Step 5 From the underside of the table, remove 42 screws connecting the table top to the table legs.
Step 6 Shift the table top on top of the legs to gain access to the table top section joining hardware.
Step 7 Starting at table top section F, remove the two tie plates securing table top section F to section E by removing six screws for each tie plate.
See Figure 12-21 for more information.
Step 8 Loosen the half-moon cams securing table top sections E and F together.
See Figure 12-17 for more information.
Step 9 Remove table top section F.
Step 10 Remove the four wooden biscuits from table top section F.
See Figure 12-17 for more information.
Step 11 Repeat steps 7 through 10 for each table top section, working from section E to section A.
Step 12 Assemble and install the replacement table top as shown in the "Building the Second Row Table (TX9200 Systems Only)" chapter.
Replacing a Table Leg Power and Ethernet Connector
This section describes the steps you take to remove and replace a table leg power and Ethernet connector and contains the following topics:
•Required Tools
•Removing and Replacing a Table Leg Power and Ethernet Connector
Required Tools
•A flat head screwdriver
•A #3 phillips screwdriver
Removing and Replacing a Table Leg Power and Ethernet Connector
To remove and replace a table leg power and Ethernet connector, perform the following actions:
Step 1 Locate the PDU into which the power and Ethernet connector you want to replace connects, and power it off by turning the power switch to the "OFF" position.
•If you are replacing a power and Ethernet connector in a leg in the front row, remove the center upper and lower privacy panels to gain access to the PDU. See Figure 11-13 for more information.
•If you are replacing a power and Ethernet connector in the back row, determine which of the two PDUs the power and Ethernet connector connects, and remove the privacy panel from that section to gain access to the PDU. See Figure 12-27 for more information.
Step 2 Remove the power/Ethernet channel panels on the leg containing the power and Ethernet connector you want to replace.
See Figure 11-1 for more information.
Step 3 Disconnect the power and Ethernet cables from the connector.
Step 4 Remove the four screws securing the power and Ethernet connector, and remove the connector.
See Figure 9-5 for more information.
Step 5 Install the replacement power and Ethernet connector using the four screws.
Step 6 Connect the power and Ethernet cables to the replacement connector.
Step 7 Reinstall the power/Ethernet channel panels.
Step 8 Power on the system by turning the power switch on the PDU to which the power and Ethernet connector connects to the "ON" position.
Step 9 Replace the privacy panels you removed in Step 1.
Replacing the Presentation Video Cable or the Cisco Touch Ethernet Cable
This section describes the steps you take to remove and replace a table leg power and Ethernet connector and contains the following topics:
•Required Tools
•Removing and Replacing the Presentation Video Cable or the Cisco Touch Ethernet Cable
Required Tools
A #3 phillips screwdriver is required.
Removing and Replacing the Presentation Video Cable or the Cisco Touch Ethernet Cable
To remove and replace the presentation video cable or the Cisco Touch Ethernet cable, perform the following actions:
Step 1 Open the bottom facade panels, and power off the system by turning the power switch on the four PDUs to the "OFF" position.
Step 2 Remove the cable management ball from the cable you want to replace.
Step 3 Remove the center upper and lower privacy panels in the front row.
See Figure 11-13 for more information.
Step 4 Remove the outer cable bridge.
See Figure 11-12 for more information.
Step 5 Remove the cable management cap.
See Figure 11-12 for more information.
Step 6 If replacing the presentation video cable, remove the inner cable bridge.
See Figure 11-11 for more information.
Step 7 Disconnect the presentation display cables from the rear of the presentation display.
Step 8 Loosen the captive screws securing the presentation display to the presentation display bracket.
See Figure 14-39 for more information.
Step 9 Remove the presentation display from the presentation display bracket.
Step 10 Remove the presentation display bracket.
See Figure 14-29 for more information.
Step 11 Open the center bottom facade panels.
Step 12 Remove the cable runner cover.
See Figure 14-22 for more information.
Step 13 Unplug the cable from presentation codec (TS4) and remove the cable.
See Figure 10-16 for more information.
Step 14 Connect the replacement cable to the presentation codec and route through the cable runner and through the rest of the system. Ensure that only 6' of cable is left above the table surface by pulling any excess cable back into the main system structure and bundling securely.
Step 15 Replace the cable runner cover.
Step 16 Close the center bottom facade panel.
Step 17 Replace the presentation display bracket.
Step 18 Replace the presentation display.
Step 19 Reconnect the presentation display cables.
Step 20 Replace the cable bridge.
Step 21 Pull the replacement cable through the cable bridge to its full length.
Step 22 Replace the cable management cap.
Step 23 Replace the center upper and lower privacy panels.
Step 24 Install the cable management ball onto the replacement cable.
Step 25 Feed the replacement cable into the cable bridge.
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