-
Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System
-
What's in This Guide
-
Configuring Cisco Unified Communications Manager for the Cisco TelePresence System
-
Configuring Cisco TelePresence Features
-
Loading Cisco Options Package (COP) Files on the Cisco TelePresence System
-
Verifying and Troubleshooting the Cisco TelePresence System Configuration
-
Configuring and Managing the Cisco Unified IP Phone
-
Satellite Licenses for the Cisco TelePresence System
-
Glossary
-
Index
-
Feedback
Table Of Contents
Call Control Device Requirements
Unified Communications Manager and MIDlets Download
Adding or Removing a Presentation Codec
Call Control Device Features for Cisco TelePresence
Cisco TelePresence Bandwidth Requirements
Device and Cluster Security Modes
Supported Unified CM Characters and Digits for the CTS Device Page
Obtaining Documentation and Submitting a Service Request
What's in This Guide
Revised: March 4, 2013, OL-21851-01Contents
This preface contains the following sections:
•
Additional System Information
•
How to Use This Guide
The Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System provides information to help you use the Cisco Unified Communications Manager (Unified CM) Administration interface to configure the following Cisco TelePresence System (CTS) products:
•
–
–
–
–
–
–
•
–
–
–
Note
Before You Begin
Before beginning the tasks in this guide, verify the following:
•
•
Web Browser Support
Cisco administration interfaces are supported on Internet Explorer (IE) versions 6, 7, 8 and 9 and Firefox version 3.6, 5 and 9.
CTS Software Download
Make sure you have downloaded supported CTS software. Navigate to your CTS device on Cisco.com.
1.
•
–
–
–
–
–
–
•
–
–
–
For example:
Products > TelePresence > TelePresence Endpoints - Immersive > Cisco TelePresence TX9200 Series > Cisco TelePresence TX9200 > TelePresence Software-1.9.3(44)
2.
DHCP Connectivity
Provide a Dynamic Host Configuration Protocol (DHCP) server to achieve connectivity. CTS uses DHCP by default. If no DHCP server is available, refer to your system assembly guide's First Time Setup chapter, in the section that instructs how to use a static IP network address.
•
•
COP (Loads) File Download
The Cisco Options Package (COP) file is a mechanism for installing files on a Unified CM in a secure manner. See Chapter 3 "Loading Cisco Options Package (COP) Files on the Cisco TelePresence System" for complete information.
Call Control Device Requirements
All new Cisco TelePresence Systems which use the Cisco TelePresence Touch 12 for call control take 6 units of the Unified CM unit license:
•
•
All existing Cisco TelePresence Systems which use the IP Phone for call control take 11 units of the Unified CM unit license:
•
•
You can configure the system and the Cisco Unified IP Phone as a shared line in Cisco Unified CM.
Note
For all SCCP and SIP firmware upgrades from firmware release versions earlier than 8.3(3) to version 8.5(3) or a later release, you must first upgrade your firmware to version 8.5(2). Once you have upgraded to version 8.5(2), you can upgrade your Cisco Unified IP Phone to version 8.5(3) or a later release.
See the Installation Notes section of the Cisco Unified IP Phone Release Notes for Firmware Release 8.5(3) (SCCP and SIP) for download instructions.
MAC Address
Make sure the MAC address of the device you are installing is known or available:
•
•
The MAC address is also displayed on the CTS main display screen during boot-up.
Note
Unified Communications Manager and MIDlets Download
Note
Make sure that Unified CM is running and is using supported software for your release. For complete Cisco TelePresence software compatibility information, see the software support matrix on the Cisco TelePresence Administration Software page at the following URL:
http://www.cisco.com/en/US/products/ps8332/products_device_support_tables_list.html
You must download and configure MIDlets to enable all available features on your CTS Cisco Unified IP phone. The supported MIDlet version is embedded in the software files that are available when you click Download Software on the Cisco Unified Communications Manager Support page at the following URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html
Or navigate to Products > Voice and Unified Communications > IP Telephony > Call Control > Cisco Unified Communications Manager (CallManager) > Cisco Unified Communications Manager Version x.x > Unified Communications Manager/CallManager Device Packages.
Check the following:
•
MAC address: " 000DD12345A1 "
Cisco TelePresence Host Name: " SEP000DD12345A1 "
Note
Additional System Information
For more information, see the following sections:
•
•
•
•
•
Adding or Removing a Presentation Codec
When you add or remove a CTS presentation codec in the system configuration, you must also do so from the Unified CM administration interface. After the configuration change is complete, click Reset to sync this configuration change with the CTS codec.
Call Control Device Features for Cisco TelePresence
There are additional features that can be configured on standard Cisco TelePresence call control devices. The settings described in this document are provided specifically to configure a Touch 12 as a Cisco TelePresence device.
For complete Cisco TelePresence user options on the Touch 12, refer to the Cisco TelePresence System User Guide on cisco.com that corresponds with your system's software release.
Many of the settings also apply to the Cisco Unified IP Phone call control device. See Chapter 5 "Configuring and Managing the Cisco Unified IP Phone" for specifics.
Note
Software Compatibility
For complete information about software and firmware compatibility for the CTS, see the Cisco TelePresence Administration Software Compatibility Matrix on Cisco.com.
Cisco TelePresence Bandwidth Requirements
For information about Cisco TelePresence service level requirements including bandwidth, latency (delay), jitter (variations in delay), and packet loss, see the "Understanding How Endpoints Determine fps and Video Quality" section of the Administration Guide for Cisco TelePresence TX Software Release 6.0 on Cisco.com.
Device and Cluster Security Modes
During a call, the Media is Encrypted icon (closed lock) is displayed on the screen only when the Device Security mode is set to encrypted and cluster security mode is set to 1 (mixed mode). While configuring your system, check the following settings:
•
•
Supported Unified CM Characters and Digits for the CTS Device Page
Use the information in Table 1 as a guide for supported Unified CM characters and digits that are used to configure and maintain the Cisco TelePresence system. For general Unified CM support documentation, see the Unified CM documentation roadmaps for your release on Cisco.com:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_documentation_roadmaps_list.html
Note
Table 1 Supported Unified CM Characters and Digits for Cisco TelePresence Device Configurations
•
•
•
•
The number that you want the system to dial when the user presses the speed-dial button.
Note
•
•
See Chapter 1 "Configuring Cisco Unified Communications Manager for the Cisco TelePresence System."
Document Organization
Information for using the Unified CM with the Cisco TelePresence System application are provided in the following chapters:
•
•
•
•
•
•
•
•
Related Documentation
Cisco command-line interface (CLI) information for configuring the Cisco TelePresence System.
•
Cisco Jabber Video for TelePresence (previously called Movi) home page.
Cisco Multipoint Control Unit (MCU) 4500 Series home page.
Cisco switch support information.
•
Cisco TelePresence support information.
•
Cisco TelePresence administration software download page.
•
Cisco TelePresence Manager documentation home page.
•
Cisco TelePresence Recording Server information.
•
Cisco TelePresence System Codec home page.
Cisco TelePresence System compatibility information.
•
Cisco TelePresence System EX Series home page.
Cisco TelePresence System MXP Series home page.
Cisco TelePresence Video Communication Server (VCS) home page.
Cisco TelePresence Video Communication Server (VCS) support documentation
•
Cisco Unified Communications Manager Support page.
Cisco Unified IP Phone 8900 Series home page.
Cisco Unified IP Phone 9900 Series home page.
Cisco Unified IP Phone firmware download instructions in the Installation Notes section.
•
Cisco Unified IP Phones 7900 Series documentation.
•
Cisco Unified Mobility documentation.
Cisco Validated Design Program. Systems and solutions designed, tested, and documented to facilitate faster, more reliable, and more predictable customer deployments.
Complete software and firmware compatibility.
•
Configuring CTS administration software features.
CTS Administration and User Guides: Configuration, maintenance, and monitoring tasks using Cisco TelePresence administration software.
•
http://www.cisco.com/en/US/products/ps8332/tsd_products_
support_series_home.htmlDocumentation resources for administering the Cisco Unified Communications Manager system.
•
Features supported on the Touch 12 device.
How to configure and manage security on the Cisco TelePresence System.
How to configure Cisco WebEx OneTouch for Cisco TelePresence.
•
How to navigate to Cisco TelePresence System (CTS) hardware and software documentation, including information about CTS devices.
•
Products > TelePresenceInformation about the Cisco TelePresence Multipoint Switch (CTMS).
•
Install and use the Cisco TelePresence Touch 12.
•
•
Overview of the features available on your Cisco IP Phone 7970 Series.
•
Reference and procedural guide for system and phone administrators who plan to configure call security features for Cisco Unified Communications Manager.
•
Session Initiation Protocol (SIP) page.
Troubleshooting the CTS and Cisco Unified CM Administration interfaces and related hardware components.
Unified CM documentation types and locations.
•
Unified CM install and upgrade guides.
•
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at the following URL:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.
