FeedbackTable Of Contents
Obtaining Technical Assistance
Preface
Audience
This guide is for the networking professional using the Cisco IOS command-line interface (CLI) to manage the Catalyst 3550 switch, hereafter referred to as the switch or the multilayer switch (when it has the enhanced multilayer switch image installed). The enhanced multilayer switch image is shipped on all Catalyst 3550 Gigabit Ethernet switches; it is an orderable upgrade for Catalyst 3550 Fast Ethernet switches. Before using this guide, you should have experience working with the Cisco IOS and be familiar with the concepts and terminology of Ethernet and local area networking.
Purpose
This guide provides the information you need about the Layer 2 and Layer 3 commands that have been created or changed for use with the Catalyst 3550 family of switches. For information about the standard IOS Release 12.1 commands, refer to the IOS documentation set available from the Cisco.com home page by selecting Service and Support > Technical Documents. On the Cisco Product Documentation home page, select Release 12.1 from the Cisco IOS Software drop-down list.
This guide does not provide procedures for configuring your switch. For detailed configuration procedures, refer to the Catalyst 3550 Multilayer Switch Software Configuration Guide for this release.
This guide does not describe system messages you might encounter. For more information, refer to the Catalyst 3550 Multilayer Switch System Message Guide for this release.
Organization
This guide is organized into these chapters:
"Using the Command-Line Interface," describes how to access the command modes and use the switch command-line interface (CLI) to configure software features.
"Cisco IOS Commands," describes in alphabetical order the IOS commands that you use to configure and monitor your switch.
"Boot Loader Commands," describes in alphabetical order the boot loader commands. The boot loader provides access to the Flash file system before the operating system is loaded and trap-door access into the system if the operating system has problems serious enough that prevent it from being used.
"Debug Commands," describes in alphabetical order the debug privileged EXEC commands. Debug commands are helpful in diagnosing and resolving internetworking problems.
Conventions
This publication uses these conventions to convey instructions and information:
Command descriptions use these conventions:
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Commands and keywords are in boldface text.
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Interactive examples use these conventions:
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Notes, cautions, and warnings use these conventions and symbols:
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Caution
Timesaver
Related Publications
These documents provide complete information about the switch and are available from this Cisco.com site:
http://www.cisco.com/univercd/cc/td/doc/product/lan/c3550/index.htm
You can order printed copies of documents with a DOC-xxxxxx= number from the Cisco.com sites and from the telephone numbers listed in the "Ordering Documentation" section.
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Obtaining Documentation
The following sections provide sources for obtaining documentation from Cisco Systems.
World Wide Web
You can access the most current Cisco documentation on the World Wide Web at the following URL:
Translated documentation is available at the following URL:
http://www.cisco.com/public/countries_languages.shtml
Documentation CD-ROM
Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which is shipped with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual subscription.
Ordering Documentation
Cisco documentation is available in these ways:
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http://www.cisco.com/cgi-bin/order/order_root.pl
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http://www.cisco.com/go/subscription
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Documentation Feedback
If you are reading Cisco product documentation on the World Wide Web, you can send us your comments by completing the online survey. When you display the document listing for this platform, click Give Us Your Feedback. After you display the survey, select the manual that you wish to comment on. Click Submit to send your comments to the Cisco documentation group.
You can e-mail your comments to bug-doc@cisco.com.
To submit your comments by mail, use the response card behind the front cover of your document, or write to the following address:
Cisco Systems
Attn: Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883We appreciate your comments.
Obtaining Technical Assistance
Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools by using the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC Web Site.
Cisco.com
Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.
Cisco.com is a highly integrated Internet application and a powerful, easy-to-use tool that provides a broad range of features and services to help you to
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You can self-register on Cisco.com to obtain customized information and service. To access Cisco.com, go to the following URL:
Technical Assistance Center
The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two types of support are available through the Cisco TAC: the Cisco TAC Web Site and the Cisco TAC Escalation Center.
Inquiries to Cisco TAC are categorized according to the urgency of the issue:
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Which Cisco TAC resource you choose is based on the priority of the problem and the conditions of service contracts, when applicable.
Cisco TAC Web Site
The Cisco TAC Web Site allows you to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC Web Site, go to the following URL:
All customers, partners, and resellers who have a valid Cisco services contract have complete access to the technical support resources on the Cisco TAC Web Site. The Cisco TAC Web Site requires a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to the following URL to register:
http://www.cisco.com/register/
If you cannot resolve your technical issues by using the Cisco TAC Web Site, and you are a Cisco.com registered user, you can open a case online by using the TAC Case Open tool at the following URL:
http://www.cisco.com/tac/caseopen
If you have Internet access, it is recommended that you open P3 and P4 cases through the Cisco TAC Web Site.
Cisco TAC Escalation Center
The Cisco TAC Escalation Center addresses issues that are classified as priority level 1 or priority level 2; these classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer will automatically open a case.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to the following URL:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled; for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). In addition, please have available your service agreement number and your product serial number.
