Call Home Configuration Overview
When configuring Call Home, keep the following points in mind:
- You must configure at least one E-mail server and at least one destination profile. The destination profile(s) used depends
on whether the notification is sent to a pager, e-mail, or automated service such as Cisco AutoNotify.
- You must configure the contact name (SNMP server contact), phone, and street address information before enabling Call Home.
- The Cisco MDS 9000 switch must have IP connectivity to an E-mail server.
- To use Cisco AutoNotify you must obtain an active service contract for the device.
To configure Call Home, use the different tabs on the Call Home dialog box, as summarized below:
- Assign contact information and enable the Call Home feature using the General tab (see the “Configuring Call Home Attributes”
section on page 16-37). The Call Home feature is not enabled by default, and you must enter an e-mail address that identifies
the source of Call Home notifications.
- Configure the destination e-mail addresses for Call Home notifications using the Destinations tab (see the “Configuring Call
Home Destination Attributes” section on page 16-37). You can identify one more more e-mail addresses that will receive Call
Home notifications.
- Identify your SMTP server using the E-mail Setup tab (see the “Configuring Call Home E-Mail Addresses” section on page 16-38).
You need to identify a message server to which your switch has access. This message server will forward the Call Home notifications
to the destinations.
- Test Call Home by sending a test message using the Alerts tab (see the “Configuring Call Home Alerts” section on page 16-38).
You should test the Call Home feature to make sure it works.