Call Home Configuration Overview

When configuring Call Home, keep the following points in mind:

To configure Call Home, use the different tabs on the Call Home dialog box, as summarized below:

  1. Assign contact information and enable the Call Home feature using the General tab (see the “Configuring Call Home Attributes” section on page 16-37). The Call Home feature is not enabled by default, and you must enter an e-mail address that identifies the source of Call Home notifications.
  2. Configure the destination e-mail addresses for Call Home notifications using the Destinations tab (see the “Configuring Call Home Destination Attributes” section on page 16-37). You can identify one more more e-mail addresses that will receive Call Home notifications.
  3. Identify your SMTP server using the E-mail Setup tab (see the “Configuring Call Home E-Mail Addresses” section on page 16-38). You need to identify a message server to which your switch has access. This message server will forward the Call Home notifications to the destinations.
  4. Test Call Home by sending a test message using the Alerts tab (see the “Configuring Call Home Alerts” section on page 16-38). You should test the Call Home feature to make sure it works.