Table Of Contents
About This Guide
Objectives
Audience
Organization
Command Syntax Conventions
Related Documentation
Obtaining Documentation
Cisco.com
Documentation CD-ROM
Ordering Documentation
Documentation Feedback
Obtaining Technical Assistance
Cisco.com
Technical Assistance Center
Cisco TAC Website
Cisco TAC Escalation Center
Obtaining Additional Publications and Information
About This Guide
This preface describes the objectives, audience, organization and command syntax conventions of the Cisco SN 5428 Storage Router Software Configuration Guide. It also provides information on how to obtain related documentation and technical assistance.
Note
The model number of the SN 5428 Storage Router may appear on your terminal as 5428-K9 during console sessions with the storage router and in command line interface (CLI) output.
Objectives
This software configuration guide describes how to configure software in a Cisco SN 5428 Storage Router. It does not describe every possible configuration but does describe those tasks commonly required to configure the software.
Note
This guide does not describe how to configure the iSCSI driver to be installed in each host requiring IP access to storage. Download the Cisco iSCSI drivers from Cisco.com and install and configure the drivers according to the accompanying readme files, release notes, and example configuration files.
Audience
This guide is intended primarily for the following audiences:
•
System administrators who are familiar with the fundamentals of router-based internetworking and network storage devices, but who might not be familiar with the specifics of Cisco products or the routing protocols supported by Cisco products.
•
System administrators who are responsible for configuring network storage equipment.
Organization
This guide contains the following chapters (Table 1):
Command Syntax Conventions
Table 2 describes the syntax used with the commands in this document.
Table 2 Syntax Conventions
Convention
|
Description
|
boldface font
|
Indicates commands and keywords that you enter literally as shown.
|
italic font
|
Indicates arguments for which you supply values.
|
[ x ]
|
Square brackets indicate an optional element (keyword or argument).
|
{ x }
|
Braces indicate a required element (keyword or argument).
|
{s | y | z}
|
Braces and vertical bars indicate a required choice of keywords or arguments, separated by the vertical bars within the braces.
|
[ x {y | z}]
|
Braces and vertical bars within square brackets indicate a required choice within an optional element.
|
/bits
|
The value entered for /bits specifies a network mask in classless interdomain routing (CIDR) style. That is, the value equals the number of bits in a network mask counting from the most significant side (left) of an IP address. For example, a /bits value of 24 is the equivalent of a network mask of 255.255.255.0. Similarly, a /bits value of 32 specifies using the entire IP address.
|
"user text"
|
Indicates that user text (a user-defined text string) that contains a space or spaces must be enclosed using double or single quotes. If single quotes or an apostrophe is used as part of the text string, enclose the string using double quotes. If double quotes are used as part of the text string, enclose the string using single quotes.
For example, both "Pat's storage router" and `number "2"' are valid text string entries.
Note The question mark (?) character cannot be used as part of a text string.
|
screen font
|
Examples of information displayed on the screen.
|
boldface screen font
|
Examples of information you must enter.
|
< >
|
Nonprinting characters, for example, passwords appear in angle brackets.
|
[ ]
|
Default responses to system prompts appear in square brackets.
|

Note
Means reader take note. Notes contain helpful suggestions or references to additional information and material.
Caution 
Means
reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.
Timesaver
Means the described action saves time. You can save time by performing the action described in the paragraph.
Related Documentation
Refer to the following documents for additional information:
•
Cisco SN 5428 Storage Router Hardware Installation Guide
•
Release Notes for the Cisco SN 5428 Storage Router
Obtaining Documentation
Cisco provides several ways to obtain documentation, technical assistance, and other technical resources. These sections explain how to obtain technical information from Cisco Systems.
Cisco.com
You can access the most current Cisco documentation on the World Wide Web at this URL:
http://www.cisco.com/univercd/home/home.htm
You can access the Cisco website at this URL:
http://www.cisco.com
International Cisco websites can be accessed from this URL:
http://www.cisco.com/public/countries_languages.shtml
Documentation CD-ROM
Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which may have shipped with your product. The Documentation CD-ROM is updated regularly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual or quarterly subscription.
Registered Cisco.com users can order a single Documentation CD-ROM (product number DOC-CONDOCCD=) through the Cisco Ordering tool:
http://www.cisco.com/en/US/partner/ordering/ordering_place_order_ordering_tool_launch.html
All users can order monthly or quarterly subscriptions through the online Subscription Store:
http://www.cisco.com/go/subscription
Ordering Documentation
You can find instructions for ordering documentation at this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm
You can order Cisco documentation in these ways:
•
Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Networking Products MarketPlace:
http://www.cisco.com/en/US/partner/ordering/index.shtml
•
Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, U.S.A.) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).
Documentation Feedback
You can submit comments electronically on Cisco.com. On the Cisco Documentation home page, click Feedback at the top of the page.
You can e-mail your comments to bug-doc@cisco.com.
You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:
Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883
We appreciate your comments.
Obtaining Technical Assistance
Cisco provides Cisco.com, which includes the Cisco Technical Assistance Center (TAC) website, as a starting point for all technical assistance. Customers and partners can obtain online documentation, troubleshooting tips, and sample configurations from the Cisco TAC website. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC website, including TAC tools and utilities.
Cisco.com
Cisco.com offers a suite of interactive, networked services that let you access Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.
Cisco.com provides a broad range of features and services to help you with these tasks:
•
Streamline business processes and improve productivity
•
Resolve technical issues with online support
•
Download and test software packages
•
Order Cisco learning materials and merchandise
•
Register for online skill assessment, training, and certification programs
To obtain customized information and service, you can self-register on Cisco.com at this URL:
http://tools.cisco.com/RPF/register/register.do
Technical Assistance Center
The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two types of support are available: the Cisco TAC website and the Cisco TAC Escalation Center. The type of support that you choose depends on the priority of the problem and the conditions stated in service contracts, when applicable.
We categorize Cisco TAC inquiries according to urgency:
•
Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities, product installation, or basic product configuration. There is little or no impact to your business operations.
•
Priority level 3 (P3)—Operational performance of the network is impaired, but most business operations remain functional. You and Cisco are willing to commit resources during normal business hours to restore service to satisfactory levels.
•
Priority level 2 (P2)—Operation of an existing network is severely degraded, or significant aspects of your business operations are negatively impacted by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.
•
Priority level 1 (P1)—An existing network is "down," or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.
Cisco TAC Website
The Cisco TAC website provides online documents and tools to help troubleshoot and resolve technical issues with Cisco products and technologies. To access the Cisco TAC website, go to this URL:
http://www.cisco.com/tac
All customers, partners, and resellers who have a valid Cisco service contract have complete access to the technical support resources on the Cisco TAC website. Some services on the Cisco TAC website require a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to this URL to register:
http://tools.cisco.com/RPF/register/register.do
If you are a Cisco.com registered user, and you cannot resolve your technical issues by using the Cisco TAC website, you can open a case online at this URL:
http://www.cisco.com/tac/caseopen
If you have Internet access, we recommend that you open P3 and P4 cases online so that you can fully describe the situation and attach any necessary files.
Cisco TAC Escalation Center
The Cisco TAC Escalation Center addresses priority level 1 or priority level 2 issues. These classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer automatically opens a case.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
Before calling, please check with your network operations center to determine the Cisco support services to which your company is entitled: for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). When you call the center, please have available your service agreement number and your product serial number.
Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solutions is available from various online and printed sources.
•
The Cisco Product Catalog describes the networking products offered by Cisco Systems, as well as ordering and customer support services. Access the Cisco Product Catalog at this URL:
http://www.cisco.com/en/US/products/products_catalog_links_launch.html
•
Cisco Press publishes a wide range of networking publications. Cisco suggests these titles for new and experienced users: Internetworking Terms and Acronyms Dictionary, Internetworking Technology Handbook, Internetworking Troubleshooting Guide, and the Internetworking Design Guide. For current Cisco Press titles and other information, go to Cisco Press online at this URL:
http://www.ciscopress.com
•
Packet magazine is the Cisco quarterly publication that provides the latest networking trends, technology breakthroughs, and Cisco products and solutions to help industry professionals get the most from their networking investment. Included are networking deployment and troubleshooting tips, configuration examples, customer case studies, tutorials and training, certification information, and links to numerous in-depth online resources. You can access Packet magazine at this URL:
http://www.cisco.com/go/packet
•
iQ Magazine is the Cisco bimonthly publication that delivers the latest information about Internet business strategies for executives. You can access iQ Magazine at this URL:
http://www.cisco.com/go/iqmagazine
•
Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:
http://www.cisco.com/en/US/about/ac123/ac147/about_cisco_the_internet_protocol_journal.html
•
Training—Cisco offers world-class networking training. Current offerings in network training are listed at this URL:
http://www.cisco.com/en/US/learning/le31/learning_recommended_training_list.html