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Cisco VPN 5000 Client

Release Notes for the Cisco VPN 5000 Client Version 4.2.x for Windows and Mac OS

Table Of Contents

Release Notes for the Cisco VPN 5000 Client Version 4.2.x for Windows and Mac OS

Caveats Fixed in Version 4.2.18

Contents

Cisco VPN 5000 Client for Windows 2000

Uninstalling the VPN Client for Windows 2000

Installing the VPN Client for Windows 2000

Manually Installing the Network Driver for Windows 2000

Caveats Fixed for Windows 2000

Limitations for Windows 2000

Cisco VPN 5000 Client for Windows NT

Caveats Fixed in Version 4.2.6

Caveats Fixed in Version 4.2.4

Cisco VPN 5000 Client for Windows 95/98

Caveats Fixed in Version 4.2.7

Open Caveats for Windows 95/98

Limitations for Windows 95/98

Cisco VPN 5000 Client for Mac OS

Caveats Fixed in Version 4.2.0

Documentation Updates for Version 4.2.x

Obtaining Documentation

World Wide Web

Documentation CD-ROM

Ordering Documentation

Documentation Feedback

Obtaining Technical Assistance

Cisco.com

Technical Assistance Center

Contacting TAC by Using the Cisco TAC Website

Contacting TAC by Telephone


Release Notes for the Cisco VPN 5000 Client Version 4.2.x for Windows and Mac OS


December 12, 2000

These release notes provide information about the Cisco VPN 5000 Client Version 4.2.x, including caveats that were fixed from the previous Compatible Systems and Cisco releases. These release notes are updated as needed to describe new and changed information, caveats, and documentation updates.

This document applies to the following versions of the VPN client:

Version 4.2.18 for Windows 2000

Version 4.2.18 for Windows NT

Version 4.2.18 for Windows 95/98

Version 4.2.0 for Mac OS

Caveats Fixed in Version 4.2.18

This revision releases the VPN client for all current Windows platforms to Version 4.2.18 and fixes caveat CSCds25475, which affected the VPN client for Windows 2000, NT, and 95/98.

CSCds25475

The vpn_config file is no longer erased when the Auto Connect before Login option is used.

Contents

This document contains the following sections:

Cisco VPN 5000 Client for Windows 2000

Cisco VPN 5000 Client for Windows NT

Cisco VPN 5000 Client for Windows 95/98

Cisco VPN 5000 Client for Mac OS

Documentation Updates for Version 4.2.x

Obtaining Documentation

Obtaining Technical Assistance

Cisco VPN 5000 Client for Windows 2000

The following sections describe the new VPN client Version 4.2.11 for Windows 2000, including instructions for uninstalling and installing the VPN client, and manually installing the network driver.

For operation of the VPN client using Windows 2000, refer to the Cisco VPN 5000 Client User Guide for Windows and Mac OS.

Uninstalling the VPN Client for Windows 2000

Before installing a new version of the VPN client for Windows 2000, you must first uninstall any older versions of the VPN client, and reboot your computer.

To uninstall the VPN client, use the Windows uninstaller (under Start > Settings > Control Panel > Add/Remove Programs).

Installing the VPN Client for Windows 2000

The VPN client for Windows 2000 requires that you have Windows 2000 installed, and a Pentium 90 or faster processor.


Note You should install the VPN client from a local drive (not a mapped or network drive).


To install the VPN client for Windows 2000


Step 1 Log on to your system as the administrator, or as a user with administrator privileges.

Step 2 Copy the VPN client install file and the associated release notes to a temporary folder on your hard drive (for example, C:\temp).

Step 3 Double-click the install file.

The setup program transfers all necessary files to the destination volume of your choice and launches a program that automatically installs the appropriate network driver.

Step 4 Before you restart your computer, wait for the prompt.

If the network driver installation program is unsuccessful for any reason, you can manually install it using the instructions in the following section.


Manually Installing the Network Driver for Windows 2000

The VPN client for Windows 2000 includes a setup program that automatically launches a program to install the network driver. If the program fails for any reason, use the following instructions to manually install the network driver.


Step 1 Install the VPN client software using the "Installing the VPN Client for Windows 2000" section.

Step 2 Log on to the system as the administrator, or as a user with administrator privileges.

Step 3 From the Start menu, select Settings > Control Panel > Network and Dial-up Connections.

Step 4 Click the appropriate Local Area Connection.

Step 5 Click Properties.

Step 6 Click Install.

Step 7 Select Service.

Step 8 Click Add.

Step 9 Click Have Disk.

Step 10 Enter the path to the folder in which the netcs.inf, netcs_m.inf, and step.sys files reside. In most cases, this is the same folder as the VPN client install file.

Step 11 Click OK to install the driver.

Step 12 After the driver is installed, close the Network and Dial-up Connections window.

Step 13 Reboot your computer.


Caveats Fixed for Windows 2000

This section lists caveats fixed with the VPN client Version 4.2.11 for Windows 2000.

CSCco01108

This was a concentrator caveat that was seen on the VPN client for Windows 2000 and was fixed with Version 5.2.16 concentrator code. The VPN client for Windows 2000 can now Telnet through an established VPN tunnel to any other VPN 5000 series concentrator connected on that same subnet.

Limitations for Windows 2000

This section lists limitations for the VPN client Version 4.2.18 for Windows 2000.

For dialup connections only. The VPN client for Windows 2000 does not pass IPX traffic when the VPN client is used over a dialup connection.

When you copy a certificate to the desktop, or to the My Documents folder, the certificate cannot be found when you try to import it. The workaround is to copy the certificate file somewhere other than to the Windows desktop or the My Documents folder before you import it.

Cisco VPN 5000 Client for Windows NT

Version 4.2.6 of the VPN client for Windows NT is a maintenance release that fixes two bugs.

Version 4.2.4 adds support for:

PKI server certificates

Recording byte counts for client sessions

VPN client branding to reflect the new Cisco VPN 5000 client name

Caveats Fixed in Version 4.2.6

This section lists caveats fixed with the VPN client Version 4.2.6 release for Windows NT.

CSCds03261

When you install a later version of the VPN client for Windows NT over a 3.x version, the new version no longer requires a registry edit to regain VPN functionality.

CSCdr87533

Large file transfers and FTP transfers now work with the VPN client for Windows NT. E-mail transfers using Microsoft Outlook client with a Microsoft Exchange server did not work with the VPN client Version 4.2.4.

Caveats Fixed in Version 4.2.4

This section lists caveats fixed with the VPN client Version 4.2.4 release for Windows NT.

CSCco00615

DNS lookup now times out properly when it looks for an invalid DNS entry.

CSCco00964

After you click the Disconnect button on the VPN client, you can now access local servers and establish an Internet connection.

CSCdr63131

When the VPN client is finished importing and removing certificates, the changes now take effect immediately, and the new certificate replaces the old certificate in the root folder.

Cisco VPN 5000 Client for Windows 95/98

Version 4.2.7 of the VPN client for Windows 95/98 was a maintenance release.

Caveats Fixed in Version 4.2.7

This section lists caveats fixed with the VPN client Version 4.2.7 release for Windows 95/98.

CSCds16599

Large file transfers and FTP transfers now work with the VPN client for Windows 95/98. E-mail transfers using Microsoft Outlook client with a Microsoft Exchange server did not work with the VPN client Version 4.2.4.

Open Caveats for Windows 95/98

This section lists open caveats for the VPN client Version 4.2.18 for Windows 95/98

CSCds43082

The VPN client for Windows 95/98 does not open when used in conjunction with AOL Versions 5.0 and 6.0. When the VPN client is opened, it creates a MaxMTU from the registry, and resets the values. This registry change requires a reboot, at which time AOL removes the MaxMTU from the registry, causing the cycle to repeat.

Workaround: Use VPN client Version 4.2.4 for Window 95/98 in conjunction with AOL Versions 5.0 and 6.0.

Limitations for Windows 95/98

This section lists limitations for the VPN client Version 4.2.18 for Windows 95/98.

Users running Win98-orig cannot connect at startup using vpnautostart.exe when they obtain an address using DHCP. The DHCP lease does not initialize in time for vpnautostart.exe to connect correctly. The workaround is to update to Win98SE, or ensure that all networking updates are applied to the Win98-orig install.

Novell Client-32 for Windows 95/98 v3.10 to v3.21 does not work with the VPN client over Ethernet unless the user workstation is already on an IPX network seeding Ethernet II or 802.3 frame types. The workaround is to use the Novell Client Version 2.5, or the Microsoft Netware Client.

Cisco VPN 5000 Client for Mac OS

The VPN client Version 4.2.0 for Mac OS adds support for:

PKI server certificates

Recording byte counts for client sessions

VPN client branding to reflect the new Cisco VPN 5000 client name

Caveats Fixed in Version 4.2.0

This section lists caveats fixed with the VPN client Version 4.2.0 release for Mac OS.

CSCdr30594

When an Apple laptop running Mac OS awakens from sleep mode, you no longer have to quit and reopen the VPN client to reconnect.

Documentation Updates for Version 4.2.x

The correct names for the VPN client install programs for each platform are listed in Table 1.

Table 1 VPN Client Install Names by Platform

Platform
VPN Client Install Name

Windows NT - export

vpn-5000-win-nt-x.x.x-des.exe

Windows NT - U.S.A.

vpn-5000-win-nt-x.x.x-3des.exe

Windows 95/98 - export

vpn-5000-win-95-98-x.x.x-des.exe

Windows 95/98 - U.S.A.

vpn-5000-win-95-98-x.x.x-3des.exe

Macintosh - export

vpn-5000-mac-x.x.x-des.sea.hqx

Macintosh - U.S.A.

vpn-5000-mac-x.x.x-3des.sea.hqx

Linux - export

vpn-5000-linux-x.x.x-des.tar.Z

Linux - U.S.A.

vpn-5000-linux-x.x.x-3des.tar.Z

Sparc Solaris - export

vpn-5000-solaris-x.x.x-des.tar.Z

Sparc Solaris - U.S.A.

vpn-5000-solaris-x.x.x-3des.tar.Z

Intel Solaris - export

vpn-5000-isolaris-x.x.x-des.tar.Z

Intel Solaris - U.S.A.

vpn-5000-isolaris-x.x.x-3des.tar.Z


Obtaining Documentation

The following sections provide sources for obtaining documentation from Cisco Systems.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at the following sites:

http://www.cisco.com

http://www-china.cisco.com

http://www-europe.cisco.com

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.

Ordering Documentation

Cisco documentation is available in the following ways:

Registered Cisco Direct Customers can order Cisco Product documentation from the Networking Products MarketPlace:

http://www.cisco.com/public/ordsum.html

Registered Cisco.com users can order the Documentation CD-ROM through the online Subscription Store:

http://www.cisco.com/go/subscription

Nonregistered CCO users can order documentation through a local account representative by calling Cisco corporate headquarters (California, USA) at 408 526-7208 or, in North America, by calling 800 553-NETS(6387).

Documentation Feedback

If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.

You can e-mail your comments to bug-doc@cisco.com.

To submit your comments by mail, for your convenience many documents contain a response card behind the front cover. Otherwise, you can mail your comments to the following address:

Cisco Systems, Inc.
Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools. For Cisco.com registered users, additional troubleshooting tools are available from the TAC website.

Cisco.com

Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.

Cisco.com provides a broad range of features and services to help customers and partners streamline business processes and improve productivity. Through Cisco.com, you can find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online technical support, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.

Customers and partners can self-register on Cisco.com to obtain additional personalized information and services. Registered users can order products, check on the status of an order, access technical support, and view benefits specific to their relationships with Cisco.

To access Cisco.com, go to the following website:

http://www.cisco.com

Technical Assistance Center

The Cisco TAC website is available to all customers who need technical assistance with a Cisco product or technology that is under warranty or covered by a maintenance contract.

Contacting TAC by Using the Cisco TAC Website

If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC website:

http://www.cisco.com/tac

P3 and P4 level problems are defined as follows:

P3—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.

P4—You need information or assistance on Cisco product capabilities, product installation, or basic product configuration.

In each of the above cases, use the Cisco TAC website to quickly find answers to your questions.

To register for Cisco.com, go to the following website:

http://www.cisco.com/register/

If you cannot resolve your technical issue by using the TAC online resources, Cisco.com registered users can open a case online by using the TAC Case Open tool at the following website:

http://www.cisco.com/tac/caseopen

Contacting TAC by Telephone

If you have a priority level 1(P1) or priority level 2 (P2) problem, contact TAC by telephone and immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following website:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

P1 and P2 level problems are defined as follows:

P1—Your production network is down, causing a critical impact to business operations if service is not restored quickly. No workaround is available.

P2—Your production network is severely degraded, affecting significant aspects of your business operations. No workaround is available.