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Cisco VPN 5000 Client

Release Notes for the Cisco VPN 5000 Client Software Version 5.2.3 for Windows 2000

Table Of Contents

Release Notes for the Cisco VPN 5000 Client Software Version 5.2.3 for Windows 2000

Contents

Caveats Fixed in This Release

Caveats Fixed in Previous Releases

Caveats Fixed in Version 5.1.10

Caveats Fixed in Version 5.1.7

Caveats Fixed in Version 5.1.1

Caveats Fixed in Version 5.0.12

Limitations

Obtaining Documentation

World Wide Web

Documentation CD-ROM

Ordering Documentation

Documentation Feedback

Obtaining Technical Assistance

Cisco.com

Technical Assistance Center

Cisco TAC Web Site

Cisco TAC Escalation Center


Release Notes for the Cisco VPN 5000 Client Software Version 5.2.3 for Windows 2000


June 12, 2002

These release notes provide information about the Cisco VPN 5000 client software Version 5.2.3. for the Window 2000 operating system. These release notes are updated as needed to describe new and changed information, caveats, and documentation updates.

Software Version 5.2.3 is a sustaining release. For more information see the "Caveats Fixed in This Release" section.

Contents

This document contains the following sections:

Caveats Fixed in This Release

Caveats Fixed in Previous Releases

Limitations

Obtaining Documentation

Obtaining Documentation

Caveats Fixed in This Release

This section describes caveats fixed in VPN 5000 client software Version 5.2.3 for Windows 2000.

CSCdx18322

When you use the VPN client for Windows 2000 with a dial-up connection, and IPX is either not installed or not enabled at the adapter level, and you connect to a concentrator with IPX enabled, the first packet no longer crashes the workstation.

Caveats Fixed in Previous Releases

This section lists caveats fixed in previous releases of the VPN client for Windows 2000.

Caveats Fixed in Version 5.1.10

CSCdv46370

The VPN client now passes traffic when you use it with the Novell client Version 4.8 for Windows 2000 over a dialup or DSL connection.

CSCdv89432

When you use the VPN client on an IBM Think Pad T22 with an Intel Pro/100 SP NIC, you can now connect to resources and pass data.

Caveats Fixed in Version 5.1.7

CSCdu71454

The VPN client now properly drops the tunnel when you right-click the globe icon on the system tray and select Exit.

CSCdv31907

When you are using a VPN client configured to use NAT Transparency Mode, the VPN client now disconnects when a VPN concentrator closes the connection.

Caveats Fixed in Version 5.1.1

CSCdt60740

Large file transfers no longer fail on workstations using the Intel e100bnt5.sys driver shipped with Windows 2000 Service Pack 1.

CSCdt72278

The WinPoET PPPoE client, Versions 2.0 and 2.1, now initiate connections to upstream PPPoE servers if the VPN client for Windows 2000 is installed on your PC.

CSCdt81649

The installation process no longer stops and requires user intervention when you select a language other than English during the installation process.

CSCdu04615

A connection is no longer denied if the VPN client is configured to encrypt passwords, and the concentrator you are connecting to has the SaveSecrets keyword set to True in the VPN Group section.

Caveats Fixed in Version 5.0.12

CSCdr48602, CSCdr70227

The VPN client for Windows 2000 now supports IPX traffic over dialup connections.

CSCds14206

When you copy a certificate to the desktop or to the My Documents folder, the VPN client now finds the certificate when you try to import it.

CSCds48198

The VPN client for Windows 2000 works with Entrust user certificates.

CSCds80264, CSCdt16845

If you use suspend mode on your workstation, this no longer causes PPP connections to fail or your workstation to crash.

CSCdt23585

You can now establish multiple tunnels using NAT transparency behind a PIX firewall.

Limitations

This section lists limitations for the VPN client Version 5.2.3 for Windows 2000.

You cannot install the VPN client for Windows 2000 from a mapped or network drive. You must install the VPN client from a local drive.

CSCds33439

The VPN client for Windows 2000 displays network errors when used with NetBios traffic.

Workaround 1: To enable local file sharing and printing, set the Local Tunneling Control section of the Advanced Properties dialog box to match the following:

Tunnel IP = selected

Tunnel MS Networking (NetBT) = not selected

Tunnel IPX = not selected

Exclude Local LAN from Tunnel = selected

Exclude DHCP (bootp) from Tunnel = selected

Workaround 2: Disable the Cisco VPN Transport service in the Network Control Panel.

CSCdt34441, CSCdt36369, CSCdt36383

You cannot use the VPN client for Windows 2000 with a Linksys, Compaq, or Lucent wireless Ethernet configuration.

Workaround: Remove the configuration tool from the Startup menu, and configure the wireless adapter parameters manually in the network properties. If the configuration tool is needed, then the VPN Adapter must be disabled.

CSCdu47216

If the VPN client for Windows 2000 is installed on your computer and you then install the NetBEUI protocol, this might corrupt your operating system and cause you to reimage your computer.

Workaround: Before you install the VPN client for Windows 2000, install the NetBEUI protocol on your computer .

Obtaining Documentation

The following sections explain how to obtain documentation from Cisco Systems.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at the following URL:

http://www.cisco.com

Translated documentation is available at the following URL:

http://www.cisco.com/public/countries_languages.shtml

Documentation CD-ROM

Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which is shipped with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual subscription.

Ordering Documentation

Cisco documentation is available in the following ways:

Registered Cisco Direct Customers can order Cisco product documentation from the Networking Products MarketPlace:

http://www.cisco.com/public/ordsum.html

Registered Cisco.com users can order the Documentation CD-ROM through the online Subscription Store:

http://www.cisco.com/go/subscription

Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco corporate headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).

Documentation Feedback

If you are reading Cisco product documentation on Cisco.com, you can submit technical comments electronically. Click Leave Feedback at the bottom of the Cisco Documentation home page. After you complete the form, print it out and fax it to Cisco at 408 527-0730.

You can e-mail your comments to bug-doc@cisco.com.

To submit your comments by mail, use the response card behind the front cover of your document, or write to the following address:

Cisco Systems
Attn: Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools by using the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC Web Site.

Cisco.com

Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.

Cisco.com is a highly integrated Internet application and a powerful, easy-to-use tool that provides a broad range of features and services to help you to

Streamline business processes and improve productivity

Resolve technical issues with online support

Download and test software packages

Order Cisco learning materials and merchandise

Register for online skill assessment, training, and certification programs

You can self-register on Cisco.com to obtain customized information and service. To access Cisco.com, go to the following URL:

http://www.cisco.com

Technical Assistance Center

The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two types of support are available through the Cisco TAC: the Cisco TAC Web Site and the Cisco TAC Escalation Center.

Inquiries to Cisco TAC are categorized according to the urgency of the issue:

Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities, product installation, or basic product configuration.

Priority level 3 (P3)—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.

Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects of business operations. No workaround is available.

Priority level 1 (P1)—Your production network is down, and a critical impact to business operations will occur if service is not restored quickly. No workaround is available.

Which Cisco TAC resource you choose is based on the priority of the problem and the conditions of service contracts, when applicable.

Cisco TAC Web Site

The Cisco TAC Web Site allows you to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC Web Site, go to the following URL:

http://www.cisco.com/tac

All customers, partners, and resellers who have a valid Cisco services contract have complete access to the technical support resources on the Cisco TAC Web Site. The Cisco TAC Web Site requires a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to the following URL to register:

http://www.cisco.com/register/

If you cannot resolve your technical issues by using the Cisco TAC Web Site, and you are a Cisco.com registered user, you can open a case online by using the TAC Case Open tool at the following URL:

http://www.cisco.com/tac/caseopen

If you have Internet access, it is recommended that you open P3 and P4 cases through the Cisco TAC Web Site.

Cisco TAC Escalation Center

The Cisco TAC Escalation Center addresses issues that are classified as priority level 1 or priority level 2; these classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer will automatically open a case.

To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to the following URL:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled; for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). In addition, please have available your service agreement number and your product serial number.