Table Of Contents
Installing and Uninstalling VMS
Verifying the Integrity of Installation Files
Order of Installation
Installing VMS
Installing RME
New Installation—Typical
New Installation—Custom
Installing IDU 12
Installing CSA MC
Uninstalling VMS
Installing and Uninstalling VMS
This chapter includes the following installation and uninstallation information:
•
Verifying the Integrity of Installation Files
•
Order of Installation
•
Installing VMS
•
Uninstalling VMS
Verifying the Integrity of Installation Files
Disk 1 provides a vmmc_verify_digest.exe file with which you can perform integrity checks for all files on your VMS installation CDs. This tool is also available on Cisco.com for those who have an account established.
To verify the authenticity and integrity of your VMS files:
Step 1
Insert one of the VMS installation CDs into your CD-ROM drive and enter run vmmc_verify_digest.exe at the Windows command prompt.
The vmmc_verify_digest.exe file runs though a list of files that it will verify. After this is done, you are prompted for the directory where the files are located.
Note
You can press any key to exit after the verification of the files on the CD or local directory.
Step 2
Highlight the CD location by browsing the folders on the CD-ROM and pressing Enter. Verify_digests.exe validates each file.
Note
You can enter the CD-ROM drive letter and check the files on the Disk 1 itself or you can copy the files to your system and check them from the directory to which they were copied.
The output displays OK if the files are authentic. If any files are found to be inauthentic (that is, not from Cisco) or corrupt, Failure is displayed.
Step 3
Do one of the following:
•
If there are no failure messages, proceed with installation.
•
If you see a File not found message, check the location of the files. This means that the digest program cannot locate a file.
•
If you see a failure message, you might have corrupt files. Repeat Step 2 to confirm that there is a failure and call Cisco TAC as described in "Obtaining Documentation and Submitting a Service Request" section on page 11 before proceeding with VMS installation.
Order of Installation
All VMS components rely on the VMS 2.3 version of Common Services which has Service Pack 3 embedded within.
Note
Even if you have Common Services 2.2 with Update 1 installed, you must reinstall Common Services from Disk 1.
VMS 2.3 has only 2 product CD-ROMs, making the order of installation and upgrade straightforward. Disk 1 should be inserted with Common Services installed first, either by itself or with other Disk 1 components.
After Common Services is installed, any other component can be installed from either installation disk. The only exceptions are IDU 12 included on Disk 2 can only be installed after RME 3.5 has been installed.
Installing VMS
This section assumes you intend to install VMS in its entirety, including all components and updates on Disks 1 and 2, as listed in Chapter 1, "VMS Components." Complete installation takes about one hour.
Before You Begin
•
Verify that all system requirements are met as listed in Chapter 1, "System Requirements."
•
Perform all proper system checks and safety measures as listed in Chapter 1, "System Preparation."
•
Verify the safety of all VMS files as described in "Verifying the Integrity of Installation Files".
Caution 
Once installation is complete, you might wish to install an alternate version of JRE. See
"Uninstalling VMS" for instructions.
To install VMS 2.3:
Step 1
Log in as local administrator to the system onto which you are installing VMS.
Step 2
Insert Disk 1 into the CD-ROM drive.
At the top level of the directory structure, you will see a Documentation folder that includes all available component installation and user documentation.
Step 3
Do one of the following:
•
If autorun is enabled on your system, the CiscoWorks VMS Management and Monitoring Centers Installer window opens.
•
If autorun is not enabled, select Start > Run. In the Run dialog box, then enter e:\autorun.exe, where e is your CD-ROM drive.
The VPN/Security Management Solution Setup Program window opens.
Step 4
Click Install.
The Setup window, which includes the Welcome window, advises you to exit all Windows applications before running the installation Setup program.
Step 5
Click Next.
The Software License Agreement window opens.
Step 6
Click Yes to continue.
The Documentation Location window opens.
Step 7
Click Next.
Step 8
Click No and exit the installation if The Terminal Services Is Unsupported window displays.
Caution 
You must turn Terminal Services off to successfully install VMS.
The Choose Destination Folder window opens and shows you the Destination Folder path, from which you change the default directory for your CiscoWorks files.
Step 9
Click Browse to navigate to a different directory location for CiscoWorks files or Next to accept the default directory.
The Select Components Window lists all Disk 1 components. This list includes CiscoView 5.5 and Integration Utility 1.5, both of which are part of Common Services.
Step 10
Do one of the following:
•
Select only those components you want to install (which must include Common Services).
•
Click Select All to select all component check boxes and begin installation of the complete product.
Caution 
To avoid unnecessarily slow response times while using VMS, we recommend that you install VMS security configuration management components (Firewall MC, Router MC, IPS MC, and AUS) on a separate server from VMS monitoring components (Performance Monitor and Security Monitor).
The installation program begins by checking your system requirements, after which the System Requirements window shows the space available and that which is required and warns you if the VMS server does not have sufficient space.
Step 11
Do one of the following:
•
Click Cancel if you must reconsider space and memory allocation.
•
Click Next to continue installation.
Step 12
Enter an admin password followed by a password belonging to the profile casuser when prompted.
Note
For more information on passwords see Appendix A, "Troubleshooting Installation."
The Select Database Location window opens, prompting you to confirm the location for the IPS database, if you are installing IPS. At this time you can verify or change the database location.
Note
For more information on the IPS database see Using Monitoring Center for Security 2.1 in the Disk 1 Documentation directory or on Cisco.com at http://www.cisco.com/en/US/products/sw/cscowork/ps3991/products_user_guide_list.html.
Step 13
Do one of the following:
•
Click Browse to change the IPS database location.
•
Click Next to continue installing the IPS database at the specified location.
The Select CiscoWorks Syslog Port window opens, prompting you to confirm or change the port selection.
Note
For more information on ports see Appendix A, "TCP and UDP Ports Used."
Step 14
Enter a new port or click Next to continue installation using the specified port.
The Ports Configuration window opens, prompting you to change the default port values for Lock Manager (LM) and FMS database services if they conflict with another application on the server.
Step 15
Enter and confirm your VMS database password in the VMS Database Password window.
Step 16
Click Next.
The Summary windowasks you to verify the components being installed and their target directories.
Step 17
Click Next after you have done this verification.
A series of windows opens in quick succession notifying you of various installation activities such as checks and processes within CiscoWorks that are being stopped in order to install VMS component applications. This process lasts about 10 minutes after which you will see an installation progress bar window as VMS is being installed. This process can take 40 or more minutes. When the Disk 1 installation is complete, your system will automatically restart.
Note
We recommend you restart the server before proceeding with the remainder of VMS installation.
Step 18
Insert Disk 2 into the CD-ROM drive.
Step 19
The top level directory should contain three .exe files corresponding to each of the four Disk 2 applications: RME 3.5, IDU 12, CSA MC, and IDS MC/Security Monitor versions 2.0.1. You must manually start the installation for each component by double-clicking it when you are ready to install.
Note
IDS MC/Security Monitor versions 2.0.1 are not required for new installations.
Note
CSA MC can be installed at any time. RME must be installed after Common Services but before IDU 12.
Step 20
Click each executable file in turn, returning to the top level directory to repeat this process after each reboot.
Installing RME
This section describes how to perform a new installation directly on the system where you want to have the application installed. Installation takes at least 30 minutes. After you have installed Common Services 2.2 with VMS Service Pack 3, you can install RME.
Note
If you are performing a remote installation, or you are importing data from a previous version of RME that in installed on a different server, you must refer to the Installation and Setup Guide for Resource Manager Essentials 3.5 on Windows located in the Disk 2 documentation directory or on Cisco.com at: http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_resource_manager_essentials/3.5/installation/windows/guide/windows.html.
You can cancel the installation at any time by clicking Cancel at the bottom of most installation screens.
The installation program installs in the same location as Common Services 2.2 (%NMSROOT% by default) and starts CiscoWorks.
Step 1
Log in as the local administrator on the system on which you installed Common Services.
Step 2
Double-click the RME .exe file in the top level directory of the Disk 2 CD-ROM.
The Installer window opens.
Step 3
Click Install.
The Welcome window opens.
Step 4
Click Next to continue.
The Software License Agreement window opens.
Step 5
Click Yes to continue.
The Setup Type dialog box appears displaying two installation modes: Typical installation and Custom installation.
Note
If you choose Typical installation mode, a password for the RME database is randomly generated for you. If you choose the Custom installation mode, you are prompted to enter a password for the RME database. If you do not enter a password, one is randomly generated for you.
Step 6
Do one of the following:
•
If you prefer the Typical installation mode, see "New Installation—Typical".
•
If you prefer the Custom installation mode, see "New Installation—Custom".
New Installation—Typical
For a Typical installation:
Step 1
Select Typical installation when prompted.
Step 2
Click Next.
The System Requirements window opens.
Step 3
Click Next.
The Summary window opens.
Step 4
Click Show Details to view all settings, including those selected automatically.
A Security Alert dialog box appears.
Step 5
Click Yes to view details.
Note
The summary details view displays the randomly generated password in clear text.
The Summary window displays installation details.
Step 6
Click Next.
The installation program checks dependencies and system requirements. The Setup screen appears, displaying installation progress while files are copied and applications are configured.
The following message also appears:
To ensure that you retain the latest device support and bug fixes, please install the latest Incremental Device Update (IDU) for Resource Manager Essentials 3.5. You can download the latest IDU from http://www.cisco.com/pcgi-bin/tablebuild.pl/cw2000-rme
Please refer to the Installation and Setup Guide for details.
Note
All IDUs necessary for the VMS version of RME are included in IDU 12 on Disk 2. You do not need to download or install any IDUs from Cisco.com.
Step 7
Click OK.
The Setup Complete dialog box appears.
Step 8
Click Finish. Installation is complete.
Step 9
Restart the system.
New Installation—Custom
For a Custom installation:
Step 1
Select Custom installation.
Step 2
Click Next to continue. The Change RME Database Password window opens.
Step 3
Do one of the following:
•
To define a new password, enter a password in the Password field and re-enter the password in the Confirm Password field.
•
To let RME generate a random password for you, leave the Password field and the Confirm Password field empty.
Note
You can view your password in clear text in Step 7.
Step 4
Click Next. The System Requirements window opens.
Step 5
Click Next. The Summary window opens.
Step 6
Click Show Details to view all settings including those selected automatically. A Security Alert dialog appears.
Step 7
Click Yes to view details.
Note
The summary details view displays the randomly generated password in clear text.
The Summary window displays installation details.
Step 8
Click Next. The installation program checks dependencies and system requirements. The Setup screen appears, displaying installation progress while files are copied and applications are configured.
The following message also appears:
To ensure that you retain the latest device support and bug fixes, please install the latest Incremental Device Update (IDU) for Resource Manager Essentials 3.5. You can download the latest IDU from http://www.cisco.com/pcgi-bin/tablebuild.pl/cw2000-rme
Please refer to the Installation and Setup Guide for details.
Note
All IDUs necessary for the VMS version of RME are included in IDU 12 updates on Disk 2. You do not need to download or install any IDUs from Cisco.com.
Step 9
Click OK. The Setup Complete dialog box appears.
Step 10
Click Finish. Installation is complete.
Step 11
Restart the system.
Installing IDU 12
After you have installed RME you must install IDU 12 so that RME will work on your VMS server. IDU 12 will takes at least 30 minutes to install.
Step 1
Log in as the local administrator on the system on which you installed Common Services.
Step 2
Double-click the IDU 12 .exe file in the top level directory of the Disk 2 CD-ROM.
The Installer window opens.
Step 3
Click Install.
The Welcome window opens.
Step 4
Click Next to continue.
The Software License Agreement window opens.
Step 5
Click Yes to continue.
Installation messages display as the installation program checks for updates. Since IDU 12 is a compilation of updates, you are asked if you are reinstalling any Incremental Device Update the installation program notices you have already installed.
Step 6
Enter n when prompted to reinstall any patches already installed.
You are advised to back up existing VMS and RME databases before the installation program allows IDU 12 to install. Unless otherwise specified, the databases are backed up to the /var/adm/CSCOpx/log/daemonsbackup.log directory.
Step 7
The installation proceeds with IDU messages displaying.
Step 8
The Setup Type dialog box appears. The progress bar appears until the installation is complete.
Step 9
Restart your system.
Installing CSA MC
CSA MC can only be installed after Common Services is installed, but it can be installed before or after RME. As part of CSA MC installation you will first install Microsoft SQL Server Desktop Engine followed by CSA MC.
Before You Begin
•
Verify that all system requirements are met as listed in Chapter 1, "System Requirements."
•
Have available Installing Management Center for Cisco Security Agents 4.5.1 in case more detailed installation or setup instructions are required. This is located on pdf in the Documentation directory of the installation CD and on Cisco.com at: http://www.cisco.com/en/US/docs/security/csa/csa45/install_guide/45inst.html.
•
Exit any other programs you have running on the system where you are installing CSA MC.
To install CSA MC:
Step 1
Log in as a local Administrator on the server where you want to install CSA MC.
Step 2
Double-click the CSA MC .exe file in the top level directory of the Disk 2 CD-ROM.
The Installer window opens. The installation first checks to see if you have Microsoft SQL Server Desktop Engine (MSDE) installed. CSA MC uses MSDE for its configuration database. If this software is not detected, you are prompted to install it.
Note
For installation exceeding 500 agents, we recommend that you install Microsoft SQL Server 2000 instead of using the Microsoft SQL Server Desktop Engine that is provided with VMS. Microsoft SQL Server Desktop Engine has a 2 GB limit. Note that SQL Server 2000 must be licensed separately and it must be installed on the system before you begin the CSA MC installation.
Note
On a system where CSA MC has not been installed, the setup program first installs MSDE with Service Pack 3. If the CSA MC installation program detects any other database type attached to an existing installation of MSDE or a version of MSDE or SQL Server 2000 that does not have at least Service Pack 3, the installation will abort.
Step 3
Click Yes to install Microsoft SQL Server.
It takes a few minutes.
The first installation window shows the default SQL Server installation directory path and allows you to change the target directory if you choose.
Step 4
Click Browse to navigate to a different path or click Next to continue installation using the same path.
The installation lasts for a few minutes after which you must restart your system.
Step 5
Restart your system and begin the CSA MC installation again.
This time the installation program will detect the Microsoft SQL Server software and will proceed by displaying the installation wizard introduction window.
Step 6
Click Next to continue.
The installation program copies the necessary files to your system. The License Key popup window reminds you to obtain a license key.
Step 7
Click Yes so that you can browse to the license file on the Disk 2 installation CD and save it.
Note
We recommend you download the CSA MC license key right away so that all downloaded and installed agent kits immediately operate fully, as soon as you install CSA MC.
After all files are copied, the installation program performs some preliminary system setup tasks. Message windows alert you to this activity.
After the CSA MC installation completes, an agent begins protecting your system immediately. We recommend that you allow this agent installation immediately, although you may uninstall the agent separately if you choose.
You are prompted to reboot your system within 2 minutes after the CSA MC agent installation completes. You must reboot your system before you can begin using CSA MC.
Note
When you install CSA MC, the installation enables SSL in CiscoWorks. When you access CSA MC from within the CiscoWorks server desktop, you must have SSL enabled in CiscoWorks for CSA MC to allow the connection.
Uninstalling VMS
The uninstallation program removes all, or selected VMS component files and settings. Uninstallation takes about 30 minutes.
You can remove any part of VMS or all solution components in their entirety.You cannot uninstall CiscoWorks Common Services without uninstalling all other VMS components.
Caution 
You must use the VMS uninstallation programs to remove the product. If you try to remove any VMS components manually you can damage your system.
To uninstall VMS or any of its components:
Step 1
Select Start > Programs > CiscoWorks > Uninstall CiscoWorks.
The Uninstallation Setup window opens followed by the Uninstallation window which enables you to check which components you have selected to uninstall.
The Uninstallation window acknowledges having enough information to begin the uninstallation program and lists the components and versions you have selected to uninstall.
Step 2
Choose Back to change any of your selections, or click Next to begin uninstallation.
The remainder of the uninstallation continues with a long string of numbered status windows displaying the uninstallation events by component.
Step 3
Restart your system when uninstallation completes.