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Installation Guide for Cisco Security Manager 3.0
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Preface
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Overview
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Requirements and Dependencies
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Preparing a Server for Installation
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Installing, Uninstalling, and Reinstalling Server Applications
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Installing or Uninstalling Security Manager Client
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Post-installation Server Tasks
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Preparing To Use Security Manager
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Security Manager Server Installation GUI Reference
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Troubleshooting
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Cisco Security Agent: Standalone Agent Overview
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Helpful Reference Information
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Index
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Table Of Contents
A - B - C - D - E - F - G - H - I - J - L - M - N - O - P - R - S - T - U - V - W -
Index
A
antivirus utilities, requirement to disable 5, 6
Auto Update Server (AUS)
licensing 7
overview 4
B
bootstrapping devices 4
browsers
requirements
cache 2
client 7
server 5
See also Internet Explorer
See also Mozilla
C
C/C++ library files, where stored 9
Catalyst 6500/7600 Device Manager (DM6500/7600), overview 3
CD-ONE
CommonServices incompatibility 2, 3
unsupported use 4
certificates. See digital certificates
checklists
client, browser best practices 2
server
enhancing performance 2
installation readiness 5
post-installation tasks 2
security best practices 6
Cisco Security Agent
documentation 1
installation, conditions for 5
overview 5
policies
imported, requirement to reconcile 3
security levels
changing 3
default 3
understanding 3
uninstalling, recommendation against 3, 10
Cisco Security Manager
basic concepts 4
getting started 4
late-breaking information about ii
learning more about 4
logging in 3
overview 3
using 4
Cisco Security Monitoring, Analysis, and Response System (Cisco Security MARS)
date and time synchronization 5
interoperation with 5
overview i
CiscoView Device Manager
features in SecurityManager 3
unsupported use 4
See also Catalyst 6500/7600 Device Manager (DM 6500/7600)
CiscoWorks
CommonServices, overview 2
Monitoring Center for Performance. See Performance Monitor
Monitoring Center for Security. See Security Monitor
TCP ports
Daemon Manager 3
HTTP 3
client software
installing 5
InstallShield database corruption 5
logging in to a server 3
using 3
client systems
deleting Temp files 6
recommendation to delete Temp files 9
video (graphics) card drivers
confirming installed versions 6
upgrading 6
CMFLOCK.TXT file, deleting 11
Common Services
documentation 1
installing 1
licensing 7
patch for SecurityManager 2, 3
requirement to use 1
CSTM TCP port 3
D
database TCP port 3
date and time settings
caution against changing 5
recommendation to synchronize 1, 5
use of NTP servers 1
device bootstrapping 4
device credentials repository (DCR)
server process 5
TCP port 3
troubleshooting 5
digital certificates
requirement to create 2
troubleshooting 5
directory encryption, restriction against 6
domain controllers (primary or backup), unsupported use 6
E
encrypted directories, restriction against 6
environment variables, viewing 2
evaluation license
device count limitations 5
duration 5
upgrading to permanent license 7
Event Services software TCP port requirements
HTTP 3
listening 3
routing 3
services 3
F
files, where stored
Cisco Security Agent
logs 2
on client systems 9
on servers 9
file system recommendations 4
G
gatekeeper HIPO TCP port 3
getting started with Cisco SecurityManager 4
H
HTTP TCP port 2
I
installation
client software 5
InstallShield database corruption 5
servers
dependencies 1
general requirements 1
GUI reference 1
post-installation tasks 2
preparatory tasks 1
starting an installation 4
troubleshooting 4
verifying 6
Internet Explorer
confirming the installed Java version 7
security settings 9
See also browsers
See also Mozilla
Internet Information Server (IIS)
conflict with SecurityManager 4, 6
Internet Inter-ORB Protocol (IIOP) TCP port 2
IP addresses
disabling dynamic addresses 6
static address requirement 5
using a static address 6
IPS database engine TCP port 3
IPS Manager
importing IPSMC2.2 data 6
overview 4
prerequisites to import IPSMC data 6
time required to import IPSMC data 7
using IpsMcDbUpgrade.pl 7
See also IPS MC
IPS MC
backing up server data 3
exporting data 2
securing the backed-up data 3
See also IPS Manager
IpsMcDbUpgrade.pl 7
J
Java
confirming the installed version 7
embedded version on client systems 7
enabling 2
obtaining 7
version to use with IPSManager 7
JavaScript, enabling 2
L
language versions supported (Windows)
client 7
server 5
LAN Management Solution (LMS), unsupported use 2
licenses
file locations for
PerformanceMonitor 6
RME 5
installing 8
Product Authorization Key (PAK) 7
SecurityManager kit part numbers 7
settings 7
Software License Claim Certificate 7
understanding 7
upgrading 7
uploading new 7
working with 7
license server TCP port 3
M
Management Center for IPS Sensors (IPSMC). See IPS Manager
McAfee Antivirus
reenabling 8
requirement to disable 6
requirement to uninstall 5
memory (RAM)
client requirements 6
server requirements 4
Monitoring Center for Performance. See Performance Monitor
Mozilla
confirming the installed Java version 7
security settings 9
N
NETBIOS, recommendation to disable 4
network protocols, recommendation to disable 4
network shares, recommendation to avoid 4
Network Time Protocol (NTP) server, recommendation to use 1, 5
Norton Internet Security 2005
requirement to disable 6
requirement to uninstall 8
NTFS file system, requirement to use 4
O
ODBC driver manager
confirming the installed version 5
requirements 5
working with Sybase files 5
OGS TCP port 3
online help, tips for viewing 1
operating systems
on client systems
Windows2000 7
Windows2003 7
WindowsXP Professional 7
on servers
Windows2000 5
Windows 2003 Server 5
Osagent UDP port 3
overview 1
P
passwords
admin account 5
requirement to use identical passwords 5
security basics 4
strong passwords
characteristics 3
definition 3
how to require 3
recommendations 3
System Identity Account 5
Performance Monitor
entitlement to install 6
license file location 6
licensing 7
overview 6
PERL5LIB variable
deleting before installation 2
restoring after installation 2
permanent license, upgrading from evaluation license 7
point patches
applying to a client 9
applying to a server 9
caution against accepting from a third-party 8
default location on client systems 10
deleting Temp files on client systems 6
obtaining 8
recommendation to delete Temp files on client systems 9
version mismatch 9
popup blockers
conflicting with other installed software 3
requirements 2
ports
required for TCP 2
required for UDP 2
product registration. See licenses
R
Remote Copy Protocol TCP port 2
removable media drives, security implications if compromised 6
requirements
client system 6
servers
installation, general 1
system 4
Resource Manager Essentials (RME)
entitlement to install 5
installing 5
license file location 5
licensing 7
overview 5
S
Secure Shell (SSH) TCP port 2
SecurityManager database TCP port 3
server
configuration
boot settings 4
date and time settings 5
file locations
database files 9
log files 9
miscellaneous files 9
installations
best practices 1
dependencies 1
procedures 1
performance
best practices for enhancing 1
preparation checklists 1
processes, verifying status 7
traffic
required inbound ports 2
required outbound ports 2
service agreement contracts 7
service packs
applying to a client 9
applying to a server 9
caution against accepting from a third-party 8
default location on client systems 10
deleting Temp files on client systems 6
obtaining 8
recommendation to delete Temp files on client systems 9
version mismatch 9
services
minimum required for Windows 4
required for TCP 2
required for UDP 2
SNMP polling UDP port 2
SNMP trap UDP port 2
software updates. See point patches
SSL certificate invalidation 5
SSL mode (for HTTP server) TCP port 2
support
service agreement contracts 7
Software Application Support contracts 7
Sybase, requirement to disable 6, 4
Sybase database files, requirement to use correct ODBC version 5
Syslog UDP port 2
T
TCP
list of required ports 2
list of required services 2
Telnet TCP port 2
Terminal Services
requirements 6
unsupported configuration 6
Tomcat
Ajp13 connector TCP port 3
global library files, where stored 9
shutdown TCP port 3
Trivial File Transfer Protocol (TFTP) UDP port 2
troubleshooting
antivirus scanners 3
Cisco Security Agent
blocking a valid operation 11
blocking network access 9
diagnostic utility 11
icon appearance changed in system tray 10
obtaining a revised agent from TAC 10
recognizing when the agent is disabled 10
security level is High 9
setting the security level to Medium 10
untrusted rootkit detected 9
using the log file 9
collecting server troubleshooting information 12
DCRServer process does not start 5
environment variables 2
error messages
client installation 7
server installation 2
server uninstallation 6
file contents cannot be unpacked 4
file corruption
executable file 4
host-based intrusion software 3
installation
does not run 9
problems due to PERL5LIB 2
reviewing log files 14
interoperation with CS-MARS 5
invalid SSL certificate 5
java.security.cert errors 5
mapped drives 5
missing
GUI 4
product features 4
PERL5LIB 2
security software conflicts 3
server processes
changing 12
restarting 13
viewing 12
server self-test 11
uninstallation
does not run 9
hangs 6
using MDCSupport.exe 12
U
UDP
list of required ports 2
list of required services 2
uninstallation
cautions against
uninstalling from infected servers 10
client software 11
InstallShield database corruption 11
recommendation to restart client systems 12
recommendation to restart servers 11
servers
deleting CMFLOCK.TXT 11
failure to delete CSCOpx/bin folder 11
server software 10
updates. See point patches
user accounts
admin 2
casuser 2
System Identity 2
understanding 1
user permissions, understanding 3
using SecurityManager 4
V
variables, viewing environment variables 2
verifying an installation 6
W
web context files, where stored 9
Windows services, required 4