Cisco Video Surveillance 2000 Series IP Domes

Table Of Contents

Release Notes for Cisco Video Surveillance IP Camera and IP Dome Firmware Release 2.1.3

Contents

Introduction

What's New in this Release

Upgrading to Release 2.1.3

Upgrading from Release 2.x to Release 2.1.3

Upgrading from Release 1.x or 1.x.W to Release 2.1.3

Caveats

Related Documentation

Obtaining Documentation, Obtaining Support, and Security Guidelines

Release Notes for Cisco Video Surveillance IP Camera and IP Dome Firmware Release 2.1.3

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February, 2010

These release notes provide important information for the Cisco Video Surveillance IP camera and IP dome firmware release 2.1.3.

Contents

This document includes the following sections:

•Introduction

•What's New in this Release

•Upgrading to Release 2.1.3

•Caveats

•Related Documentation

•Obtaining Documentation, Obtaining Support, and Security Guidelines

Introduction

Firmware release 2.1.3 includes features that extend the functionality of the following Cisco IP camera and Cisco IP dome models:

CIVS-IPC-2500

CIVS-IPC-2500W

CIVS-IPC-2421

CIVS-IPC-2520V

CIVS-IPC-2521V

CIVS-IPC-2530V

CIVS-IPC-2531V

What's New in this Release

Cisco Video Surveillance IP camera and IP dome firmware release 2.1.3 provides fixes for four caveats. For detailed information, see the "Caveats" section.

Upgrading to Release 2.1.3

The following sections explain how to upgrade your IP camera firmware to Release 2.1.3:

•Upgrading from Release 2.x to Release 2.1.3

•Upgrading from Release 1.x or 1.x.W to Release 2.1.3

Upgrading from Release 2.x to Release 2.1.3

If your IP camera is running firmware release 2.x, perform the following steps to upgrade its firmware to release 2.13:

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Step 1 Take these actions to obtain the release 2.1.3 firmware:

a. Go to this URL:

http://www.cisco.com/en/US/products/ps7307/index.html

b. Click the Download Software link, log in to Cisco.com, and locate the 2.1.3 firmware file, which is named CIVS-IPC-2.1.3-bin.gz.

c. Double-click the 2.1.3 firmware file name and follow the on-screen prompts to download it to your PC.

Step 2 Take these actions to display the Firmware window in the web interface for your IP camera:

a. Start Internet Explorer and enter the following in the address field:

protocol://ip_address:port_number

where:

–protocol is the connection that you use for your IP camera (either HTTPS or HTTP).

–ip_address is the IP address of your IP camera.

–port_number is the port number that is used for HTTPS or HTTP connections to the IP camera. You do not need to enter a port number if you are connecting through the default HTTPS port 443 or the default HTTP port 80.

b. Enter your IP camera user name and password when prompted, then click OK.

The IP Camera Main window

c. Click the Setup link to access configuration menus for the camera.

d. Click Administration, then click Firmware.

The Firmware window appears.

Step 3 In the Firmware window, click the Upgrade button.

The Upgrade Firmware window appears.

Step 4 In the Upgrade Firmware window, enter the path and folder where the firmware upgrade file for the IP camera is stored.

The upgrade file may be stored on another PC. You can click Browse to find this location.

Step 5 Click Upgrade and follow the on-screen prompts to load the firmware upgrade on the IP camera.

Do not power down the IP camera during the upgrade procedure.

After you upgrade firmware, the IP camera restarts automatically. It retains all configuration information.

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Upgrading from Release 1.x or 1.x.W to Release 2.1.3

If your IP camera is running firmware release 1.x or 1.x.W, perform the following steps to upgrade its firmware to release 2.13.

You can use this procedure to upgrade up to two IP cameras simultaneously. Be aware that the all configuration for an IP camera, including its IP address, reset to the factory default settings after an upgrade.

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Step 1 Take these actions to obtain the release 2.1.3 firmware:

a. From a PC that is on the same subnet and LAN as the IP camera that you are upgrading, go to this URL:

http://www.cisco.com/en/US/products/ps7307/index.html

b. Click the Download Software link, log in to Cisco.com, and locate the 2.1.3 firmware file, which is named CIVS-IPC-2.1.3-bin.gz.

c. Double-click the 2.1.3 firmware file name and follow the on-screen prompts to download it to your PC.

d. Unzip the file on your PC.

You can unzip the file into any folder on the PC.

Step 2 Take these actions to download the upgrade utility:

a. From a PC that is on the same subnet and LAN as the IP camera that you are upgrading, go to this URL: http://www.cisco.com/en/US/products/ps7307/index.html.

You can use the same PC that you used in Step 1.

b. Click the Download Software link, log in to Cisco.com, and locate the upgrade utility file, which is named CIVS-IPC-2500_UpgradeUtility_v2.1.zip.

c. Double-click the file name and follow the on-screen prompts to download it to your PC.

d. Unzip the file on your PC.

You can unzip the file into any folder on the PC.

Step 3 Take these action to place the IP camera you are upgrading into upgrade mode:

a. Power off the IP camera:

–If the IP camera receives AC power, remove the power cable from the IP camera or unplug the cable from the outlet.

–If the IP camera receives power over Ethernet (PoE), disconnect the network cable from the IP camera.

b. Press and hold the Reset button on the IP camera.

See Cisco Video Surveillance IP Camera User Guide for the location of the Reset button.

c. While holding the Reset button, power on the IP camera by reconnecting the power cable or Ethernet cable that you disconnected.

d. Continue to hold the Reset button for 10 seconds.

When an IP camera enters upgrade mode, the amber Ready LED on the front of the IP camera blinks.

Step 4 Navigate to the folder where you unzipped the Upgrade Utility file and double click Upgrade.exe.

The Cisco Upgrade Utility for Standard Definition IP Camera window appears. Each IP camera or camera that you are upgrading appears in the Device List.

Step 5 In the Cisco Upgrade Utility for Standard Definition IP Camera window, take these actions:

a. Check the check box that appears to the left of the Default Name of each IP camera that you want to upgrade.

Make sure that the MAC address that appears for the camera that you want to upgrade matches the MAC address that is printed on the label that is affixed to the IP camera.

b. Click the Browse button.

Step 6 In the Open pop-up window, take these actions:

a. Navigate to the folder in which you unzipped the release 2.1.3 firmware file.

b. Click the firmware name, which is CIVS-IPC-2.1.3-bin.

c. Click Open.

The Cisco Upgrade Utility for Standard Definition IP Camera window displays the number of the firmware release that you are upgrading to.

Step 7 In the Cisco Upgrade Utility for Standard Definition IP Camera window, click the Start button.

The upgrade process begins. This process can take up to 30 minutes. Do not exit the program or power off the IP camera during the upgrade process.

You can monitor the process by looking at the Status, Progress, and % fields in the Cisco Upgrade Utility for Standard Definition IP Camera window.

When the upgrade process completes, the Status field displays OK.

Step 8 In the Cisco Upgrade Utility for Standard Definition IP Camera window, click the Exit button.

Each IP camera that you are upgrading reboots and resets to the factory default configuration values.

Step 9 Access each IP camera that you upgraded and configure it as needed.

See Cisco Video Surveillance IP Camera User Guide for detailed information and instructions about accessing and configuring an IP camera.

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Caveats

Table 1 describes the caveats that were resolved in this release.

Table 1 Caveats Resolved in this Release 

Identifier	Description
CSCtc18510	SD—PTZ dies after rapidly clicking pan/tilt in Internet Explorer
CSCtc44040	SD—Ability to turn Auto IRIS off
CSCtc44057	Optional Session ID for SD camera APIs
CSCtc44594	SD camera multicast streaming based on RTSP streaming start

Table 2 describes new open caveats in this release.

Table 2 Caveats Open in this Release 

Identifier	Description
CSCtd27703	Wireless SD camera multicast video issues
CSCte67040	Web UI PTZ command intermittently does not execute in order
CSCte76856	QoS (DSCP) marking configuration change may not take effect until streaming is restarted

You can use the Bug Toolkit to find information about caveats (bugs) for the this release, including a description of the problems and available workarounds. The Bug Toolkit lists both open and resolved caveats.

To access Bug Toolkit, you need the following items:

•Internet connection

•Web browser

•Cisco.com user ID and password

To use the Bug Toolkit, follow these steps:

Procedure

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Step 1 To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.

Step 2 Log in with your Cisco.com user ID and password.

Step 3 To look for information about a specific problem, enter the bug ID number in the Search for bug ID field, then click Go.

Step 4 To look for information if you do not know the bug ID number:

a. Choose Security from the Select Product Category menu.

b. Choose the desired product from the Select Product menu.

c. Choose the version number from the Software Version menu.

d. Under Advanced Options, choose Use default settings or Use custom settings. The default settings search for severity 1, 2 and 3 bugs, open and fixed bugs, and only bugs containing bug details. Use the custom settings to change the severity and status parameters, or to search for keywords within the bug headline and description.

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Related Documentation

For additional information about the Cisco Video Surveillance IP camera or IP dome, see the User Guide for your IP camera or IP dome. User Guides are available at this URL:

www.cisco.com/go/ipcamera

Obtaining Documentation, Obtaining Support, and Security Guidelines

For information about obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

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