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Table Of Contents
Release Notes for Cisco Video Surveillance Stream Manager Release 5.3.14
Obtaining Documentation, Software, and Related Information
Software Images and Other Tools
Module Documentation and Other Information
Software Versions and Filenames
Stream Manager Software Versions and Filenames
Firmware Versions and Filenames
Windows XP PC System Requirements
Cisco Video Surveillance Software and Firmware Compatibility
Storage Platform Health Monitoring
Dual Ethernet Network Interface Card Support
Satellite Support with the AD 1024 Matrix Switch
Support for the AD 3200 Matrix Switch
Panasonic WV-CU950 Keyboard Support
Support for Pelco Spectra IV Camera
Support for Pelco Spectra III Camera
Obtaining Documentation and Submitting a Service Request
Release Notes for Cisco Video Surveillance Stream Manager Release 5.3.14
Published: June 30, 2010, OL-23023-01These release notes describe important information for Cisco Video Surveillance Stream Manager, Release 5.3.14.
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Release 5.3.14 is a minor release of Cisco Video Surveillance Stream Manager containing new features and updates. Users of a previous release should check the "System Requirements" section for compatibility information and instructions on how to use existing data with this new release.
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Users of a previous release of either Cisco Stream Manager are encouraged to upgrade. For more information, see the "Installation Notes" section.
Note
We sometimes update the documentation after original publication. Therefore, you should also review the documentation on Cisco.com for any updates.
Contents
This document includes the following information:
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Obtaining Documentation, Software, and Related Information
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Obtaining Documentation and Submitting a Service Request
Introduction
The Cisco Video Surveillance Stream Manager application is a collection of discrete software modules. Release 5.3.14, includes the following modules:
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Cisco Video Surveillance Stream Manager Configuration Module—Used to identify and program Cisco Video Surveillance IP Gateway encoders, decoders, and storage devices.
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Cisco Video Surveillance Stream Manager Client Viewing Module—Provides access to all system operations, including camera control, stored video review, and alarm notifications. This module is the primary PC application for viewing live or stored video from the network.
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Cisco Video Surveillance Stream Manager and Monitoring Module—Enables administration and monitoring of network, server use, and dynamic system health, and provides status reporting.
Tip
To ensure proper operation, do not run the Stream Manager Client and Stream Manager Configuration modules at the same time. Open only one of these modules at a time for maximum system performance.
In addition, this release includes the following firmware updates:
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Cisco Video Surveillance Stream Manager Hybrid Decoder Firmware
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Cisco Video Surveillance Stream Manager Services Platform Firmware
Obtaining Documentation, Software, and Related Information
This section contains these topics:
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Software Images and Other Tools
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Module Documentation and Other Information
Software Images and Other Tools
To access the self-service portal and obtain software, documents, and tools, follow these steps:
Procedure
Step 1
Go to the following URL:
http://www.cisco.com/en/US/products/ps6940/tsd_products_support_series_home.htmlStep 2
Click the Download Software link.
Step 3
Log in to the Cisco Support Center. You must be a registered user of Cisco.com to access this page. You must have a current Cisco support contract that is linked to your Cisco.com account to download software and obtain help from the Cisco Technical Assistance Center.
Step 4
For all software and firmware except for the Video Surveillance Stream Manager Database Firmware, choose Physical Security > Hybrid Analog and Network Video Surveillance > Cisco Video Surveillance Stream Manager Software > Cisco Video Surveillance Stream Manager Software Version 5.3.
Step 5
For the Video Surveillance Stream Manager Database Firmware, choose Physical Security > Hybrid Analog and Network Video Surveillance > Cisco Video Surveillance Services Platforms > Cisco Video Surveillance Services Platform.
Tip
You can also log in to the Cisco Support Center at http://www.cisco.com/support/.
Software Documentation
To obtain documentation and important information about Cisco Video Surveillance Stream Manager, follow these steps:
Procedure
Step 1
Go to the following URL:
http://www.cisco.com/en/US/products/ps6940/tsd_products_support_series_home.htmlStep 2
Click the End-User Guides link.
Step 3
Click the Cisco Video Surveillance System Stream Manager User Guide link.
This publication provides instructions to install, uninstall, and upgrade the Cisco Video Surveillance Stream Manager Software and Cisco Video Surveillance firmware. It also includes information on planning and deploying a complete Cisco Video Surveillance system.
Module Documentation and Other Information
To obtain documentation and important information about Cisco Stream Manager and about system requirements, follow these steps:
Procedure
Step 1
Go to the following URL:
http://www.cisco.com/go/physicalsecurityStep 2
Click the Products link.
Step 3
Click the Cisco Hybrid Analog and Network Video Surveillance products link.
Installation Notes
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To install the same or a newer version of a Stream Manager module that is already installed on a computer, you must first uninstall the existing module.
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When upgrading from a pre-5.x Stream Manager release to Stream Manager release 5.x or later, you must reselect the time zone setting for the time master recorder. Otherwise, a default time zone value is selected. For information about reselecting the time zone, see the "Configuring Device Settings for a Recorder" section in the Cisco Video Surveillance System User Guide.
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For information about installing or uninstalling Cisco Video Surveillance firmware and Stream Manager software, see the documents described in the "Software Documentation" section.
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Install the modules one at a time, performing the installation procedure for each module that you want to install.
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Installation software and firmware is downloadable from the URL described in the "Software Images and Other Tools" section.
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Before you install the Windows-based Stream Manager software, make sure that the computer on which you are installing meets the minimum hardware requirements. For more information, see the "System Requirements" section.
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Software and firmware filenames and part numbers are described in the "Software Versions and Filenames" section.
Software Versions and Filenames
For Cisco Video Surveillance Stream Manager Release 5.3.14, you must install the software and firmware versions described in this section.
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Although Stream Manager Release 5.3.x software and firmware is interoperable with previous versions, we highly recommend upgrading all recorders and monitors to the latest software versions shown in Table 1 and the latest firmware versions shown in Table 2. For more information about obtaining the latest software and firmware, see the "Software Images and Other Tools" section.
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Verify that the computer on which you are installing meets the minimum hardware requirements, as described in the "System Requirements" section.
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You can install software that you obtain on a Stream Manager installation disk or that you download from the URL described in the "Software Images and Other Tools" section.
This section contains these topics:
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Stream Manager Software Versions and Filenames
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Firmware Versions and Filenames
Stream Manager Software Versions and Filenames
Table 1 describes the desktop Cisco Video Surveillance Stream Manager software. To download the compressed software files, see the "Software Images and Other Tools" section.
Firmware Versions and Filenames
Table 2 describes the desktop Cisco Video Surveillance Stream Manager firmware. To download the compressed firmware files, see the "Software Images and Other Tools" section.
System Requirements
This section contains these topics:
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Windows XP PC System Requirements
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Cisco Video Surveillance Software and Firmware Compatibility
Windows XP PC System Requirements
Table 3 Windows XP PC System Requirements for Stream Manager, Release 5.3.0 and Higher
Client Viewing Module All Other ModulesCPU
Pentium dual-core, 2.8 GHz
Pentium IV, 2.8 GHz
RAM
1 GB
512 MB
Hard Drive
40 GB
40 GB
CD or DVD Drive
Recordable, if video is to be exported
Read-only
Audio Card
Optional, for listening to audio provided by a camera
Optional, for listening to system alerts
Video Card
ATI X1600XT 512MB PCI-e
or
NVIDIA E-GEFORCE 7600GT CO 256MB DDR PCI-e
Standard PC video card
Network Card
10BASE-T, 100BASE-T, 1000BASE-T
10BASE-T, 100BASE-T, 1000BASE-T
Operating System
Microsoft Windows XP Pro with Service Pack 2, Windows XP Theme1
Microsoft Windows XP Pro with Service Pack 2, Windows XP Theme1
Web Services
Microsoft Net 2.0
Microsoft Net 2.0
1 To change the theme on your Windows PC, choose Control Panel > Display > Themes and choose Windows XP from the drop-down menu.
Cisco Video Surveillance Software and Firmware Compatibility
Stream Manager Release 5.3.x software and firmware is interoperable with previous versions, but we recommend that all recorders and monitors are upgraded to the latest software and firmware versions.
For more information, see the "Software Versions and Filenames" section and the "Software Images and Other Tools" section.
New and Changed Information
This section contains these topics:
Tip
For more information, see the documentation for Cisco Video Surveillance Stream Manager Software.
What's New in Release 5.3.14
Cisco Video Surveillance Stream Manager Software Version Release 5.3.14 resolved the caveats listed in the "Resolved Caveats" section. This release requires updating the Video Surveillance Stream Manager Services Platform Firmware to release 5.3.14. For more information, see the "Software Versions and Filenames" section.
What's New in Release 5.3.13
Cisco Video Surveillance Stream Manager Software Version Release 5.3.13 resolves the caveats described in the Release Notes for Cisco Video Surveillance Stream Manager Software, Release 5.3.13.
What's New in Release 5.3.11
Cisco Video Surveillance Stream Manager Release 5.3.11 introduces a new system Maintenance utility that is used to check and repair the file systems on XVCR recorders. The maintenance process resolves numerous system errors and alarms that occur over time if the file system is not checked and maintained on a regular basis.
Because the maintenance operation results in recorder downtime and can take 3 to 5 hours for each recorder the first time it is run, we recommend that you manually run the procedure during off-peak times.
Note
The maintenance operation causes each recorder to go offline and failover until the system file check is complete. Because this process can last 3 or more hours, significant downtime can occur.
Review the following recommendations before performing the maintenance file system check:
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Run the operation in small batches of 5 to 10 recorders, then repeat this process for the next 5 to 10 recorders. Recorders are updated one at a time, as described in the following procedure.
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Run the procedure every 6 months on every recorder to avoid system errors.
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When a recorder goes offline, a failover occurs. Do not exceed the number of failover-ports that are available on the system.
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Run the procedure at a time when reviews are not being done on the affected recorder. The recorder is not available during the maintenance operation.
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The recorded view is not available while the XVCR is offline and in failover. Only the live view is available during the maintenance procedure.
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When the recorder comes back online, both live and recorder views are available. Previous recorded video is also available after the recorder is back online.
To run the Maintenance utility for one or more XVCRs, follow these steps:
Procedure
Step 1
On the workstation running the Stream Manager Monitor module, choose Maintenance from the Tools menu.
The Recorder Maintenance window appears and displays all the XVCRs that are discovered in the system.
Step 2
In the Recorder Maintenance window, check the XVCRs on which you want to run the file system check.
Tip
Because the maintenance operation can take 3 to 5 hours to complete the first time it is run on a recorder, we strongly recommend running the operation on small groups of recorders at a time. For example, run the operation on 5 to 10 recorders, then repeat this process for the next 5 to 10 recorders.
Step 3
Click the Start button.
Step 4
In the confirmation window, click Yes to begin the maintenance process.
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If you click Yes, the following occurs:
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Maintenance is performed on one XVCR at a time.
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Recorders are offline during the file system check, causing a failover.
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Maintenance is run on each recorder only when the previous recorder completes the file system check, comes back online, and is rediscovered by the system.
Note
The maintenance operation for each recorder can take several hours. The recorder is offline during this time.
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Click No or Cancel to cancel the operation.
Step 5
Monitor the status in the Recorder Maintenance window.
Step 6
Repeat Step 2 through Step 5 for additional recorders, if necessary.
What's New in Release 5.3.0
Cisco Video Surveillance Stream Manager Software Version Release 5.3.0 includes the following new features:
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Storage Platform Health Monitoring
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Dual Ethernet Network Interface Card Support
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Satellite Support with the AD 1024 Matrix Switch
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Panasonic WV-CU950 Keyboard Support
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Support for Pelco Spectra IV Camera
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Support for Pelco Spectra III Camera
Storage Platform Health Monitoring
Cisco Video Surveillance Stream Manager Monitor monitors the status of the video surveillance network and devices. Storage Platform Health Monitoring provides additional, proactive system monitoring for temperature, fan speed, voltages, and memory usage. Visual alerts, actions, and e-mail messages can be sent to warn the administrator before problems occur. Storage Platform Health Monitoring increases overall system reliability.
Database Backup and Restore
Cisco Video Surveillance Stream Manager uses a database to maintain user rights and privileges information. Database backup and restore to a PC provides an additional level of security and reliability to the system.
Dual Ethernet Network Interface Card Support
Cisco Video Surveillance Stream Manager allows for the use of two Ethernet network interface cards. Dual NIC support lets you select the network card that is used with the Stream Manager network.
Satellite Support with the AD 1024 Matrix Switch
The AD 1024 matrix switch allows a satellite or remote configuration. Cameras are selected by using the site number, then the camera number. Support is added to interoperate with the satellite configuration.
Support for the AD 3200 Matrix Switch
Support has been added for the AD 3200 matrix switch. Stream Manager can now interoperate with the AD 3200 with the same capabilities as the AD 1024, including satellite configuration.
AD CC1100 Keyboard Support
Support is added for the AD CC1100 keyboard in hybrid mode. The AD CC1100 interoperates with both the AD 1024 and AD 3200 matrix switches in hybrid mode.
Panasonic WV-CU950 Keyboard Support
Panasonic produces a true Ethernet-based keyboard. Support is added so that Cisco Video Surveillance Stream Manager Decoders can interoperate with the Panasonic WV-CU950 keyboard.
H.264 Encoding/Decoding
H.264 encoding and decoding support has been added to Cisco Video Surveillance IP Gateways. H.264 is a compression mechanism that provides similar quality video to MPEG-4, but with lower bit rates, reducing both network traffic and storage requirements. IP Gateway Encoders are required for H.264 support. The CIVS-SG1B-ECMD-C16=, and CIVS-SG1B-ECOD-FE encoders support H.264. The CIVS-SG1B-DCMD-C16=, CIVS-SG1B-DCOD-FE, CIVS-SG1A-DCMD-C16=, and CIVS-SG1A-DCOD-FE decoders all support H.264.
Serial Pass-Through
Cisco Video Surveillance Stream Manager IP Gateways have two serial ports. Serial pass-through allows serial data to be sent transparently through one of the serial ports without requiring Stream Manager to understand or translate the data. This feature enables interoperability with other devices, particularly pan, tilt, zoom (PTZ) cameras controlled from Cisco Video Surveillance Manager.
Support for Pelco Spectra IV Camera
Cisco Stream Manager Release 5.3.0 supports the Pelco Spectra IV camera.
To ensure proper operation, the Spectra IV bidirectional dip switch must be set to OFF (the dip switch is set to ON by default). If the bidirectional dip switch is not set to OFF, the Spectra IV may not recognize all PTZ commands and continue paning, tilting, or zooming.
Support for Pelco Spectra III Camera
To ensure proper operation, Pelco Spectra III cameras attached to Cisco IP Gateway encoder Rev8, Rev B, or higher, should not be configured for a 2400 baud rate. If upgrading from a Rev6 encoder to a Rev8 encoder, verify that the baud rate for both the Spectra III and the Cisco encoder are configured to a value greater than 2400 baud.
Caveats
Use the Bug Toolkit to find information about the caveats (bugs) for the current release, including a description of the problem and available workarounds. The Bug Toolkit lists both open and resolved caveats.
This section contains these topics:
Using the Bug Toolkit
You can search for problems by using the Cisco Software Bug Toolkit. To access the Bug Toolkit, you need the following items:
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Internet connection
•
Web browser
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Cisco.com user ID and password
To use the Software Bug Toolkit, follow these steps:
Procedure
Step 1
To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.
Step 2
Log in with your Cisco.com user ID and password.
Step 3
To look for information about a specific problem, enter the bug ID number in the "Search for bug ID" field, then click Go.
Step 4
To look for information if you do not know the bug ID number:
a.
From the Select Product Category menu, choose Security.
b.
From the Select Product menu, choose Cisco Video Surveillance Stream Manager Software.
c.
From the Software Version menu, Choose the version number.
d.
Under Advanced Options, choose Use default settings or Use custom settings. The default settings search for severity 1, 2 and 3 bugs, open and fixed bugs, and bugs containing bug details. Use the custom settings to change the severity and status parameters, or to search for keywords within the bug headline and description.
Tip
For information about how to search for bugs, create saved searches, create bug groups, and so on, click Help in the Bug Toolkit page.
Resolved Caveats
Table 4 lists the resolved defects for Cisco Stream Manager Release 5.3.14. For a complete list of defects, use the Bug Toolkit, as described in the "Using the Bug Toolkit" section.
Table 4 Resolved Caveats for Cisco Stream Manager Release 5.3.14
Identifier Component Headline and Bug ToolkitPlayer
Exported clip does not associate with the player.
http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtg07895
XVCR
ISP Rotate /var/log/messages.
XVCR
Fix fsck logging on hotfix branch.
XVCR
5.3.14 Explicit RAID controller settings.
XVCR
Rebuild failure due to failed rebuild attempt on incorrect drive.
XVCR
RAID wrong drive exported while trying to restart rebuild.
XVCR
Logging changes to 3ware_RAID_monitor.
XVCR
SM Monitor displays logical drive number instead of physical port.
XVCR
3ware_RAID_monitor does not get upgraded during firmware upgrade.
Client
Scheduled recording on XVCR does not work.
http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCth56180
XVCR
Rebuild does not happen when there is an empty drive slot on the XVCR.
http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCth58877
Store
Decoder cannot use digital zoom on h.264 encoded stream.
http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCth63412
Security
For information regarding Cisco Stream Manager security issues, see the Security Advisory at:
http://www.cisco.com/en/US/products/products_security_advisory09186a00808b4d38.shtml
Use the advisory to determine the security issues, if any, that impact your products or installation. This advisory includes information on affected products, software versions and fixes, and obtaining fixed software.
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.
This document is to be used in conjunction with the documents listed in the "Obtaining Documentation, Software, and Related Information" section.
Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1005R)
Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental.
© 2010 Cisco Systems, Inc. All rights reserved.
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