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Cisco Physical Access Manager

Release Notes for Cisco Physical Access Control, Release 1.3.1

Table Of Contents

Release Notes for Cisco Physical Access Control Release 1.3.1

Contents

Introduction

New Features

System Requirements

Obtaining Software, Documentation and Related Information

Obtaining Software Images and Other Tools

Related Documentation

Data Sheets and Other Information

Submitting a Service Request and Additional Information

Caveats

Using the Bug Toolkit

Resolved Caveats

Open Caveats


Release Notes for Cisco Physical Access Control Release 1.3.1


Last Revised: July 1, 2011, OL-24503-02

Contents

Introduction

New Features

System Requirements

Obtaining Software, Documentation and Related Information

Caveats

Introduction

This document describes important information for Release 1.3.1 of Cisco Physical Access Control.

Release 1.3.1 resolves a number of caveats and does not include any new major features or functions. For descriptions of the new features in Release 1.3.0, see the release notes at:

http://www.cisco.com/en/US/products/ps9688/prod_release_notes_list.html

New Features

No new features are introduced in Release 1.3.1.

System Requirements

Table 1 describes the minimum requirements for a Cisco PAM appliance, workstation, and Gateway module.

Table 1 Cisco PAM Release 1.3.1 Requirements

Requirement
Description

Workstation software requirements

Windows XP or Vista and Internet Explorer 6.0 or higher, or
Windows 7 (64-bit only) and Internet Explorer 8.0 (32-bit only)

Java 6.0 or higher (JDK 1.6 or higher)

Workstation hardware requirements

2.8 GHz Intel Pentium IV processor or higher.

2GB RAM or more.

100 MB hard disk space available for the application, and an additional 20 GB or more disk space for data storage.

Cisco PAM appliance software requirements

Release 1.3.1

Cisco PAM appliance hardware requirements

See the Cisco Physical Security Multiservices Platform Series User Guide. The Specifications section includes details on general features and power supplies.

Cisco Physical Access Gateway Firmware Requirements

Firmware Release 1.3.1 is required on all Gateway modules.

Note Upgrade the Gateway firmware after upgrading the Cisco PAM software to Release 1.3.1. See the Cisco Physical Access Gateway User Guide for instructions.


Obtaining Software, Documentation and Related Information

Obtaining Software Images and Other Tools

Related Documentation

Data Sheets and Other Information

Submitting a Service Request and Additional Information

Obtaining Software Images and Other Tools

To access the self-service portal and obtain software, documents, and tools, do the following:

1. Go to the following URL:
http://www.cisco.com/en/US/partner/products/ps9688/tsd_products_support_series_home.html

2. Click the Download Software link.

3. Log in to the Cisco Support Center. You must be a registered user of Cisco.com to access this page. You must have a current Cisco support contract that is linked to your Cisco.com account to download software and obtain help from the Cisco Technical Assistance Center.

4. Click the link for the correct release, or use the search function to locate the software release.

5. Follow the onscreen instructions.


Tip You can also log in to the Cisco Support Center at http://www.cisco.com/support/.


Related Documentation

1. Go to one of the following URLs:

Cisco Physical Access Manager Documentation
http://www.cisco.com/en/US/products/ps9688/tsd_products_support_series_home.html

Cisco Physical Access Gateway
http://www.cisco.com/en/US/products/ps9687/tsd_products_support_series_home.html

2. Click the link for the appropriate guide.

For example: Install and Upgrade Guides or End-User Guides.

3. Use these publications to learn how to install and use the Cisco Physical Access Control.

For example, this page includes links to the following documentation:

Cisco Physical Access Control API Reference Guide

Cisco Physical Access Manager User Guide

Cisco Physical Access Manager Quick Start Guide

Cisco Physical Access Gateway Quick Start Guide

Cisco Physical Access Gateway User Guide

Cisco Physical Security Multiservices Platform Series User Guide

Release Notes for Cisco Physical Access Control

Data Sheets and Other Information

To obtain data sheets and other important information about the Cisco Physical Access Gateway, Cisco Physical Access Manager and other optional modules, do the following:

1. Go to the following URL:
http://www.cisco.com/go/physicalsecurity

2. Click the Products link.

3. Click the Cisco Physical Access Control link.

4. Select Cisco Physical Access Control Hardware or Cisco Physical Access Control Software.

Submitting a Service Request and Additional Information

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.

Caveats

Using the Bug Toolkit

Resolved Caveats

Open Caveats

Using the Bug Toolkit

You can search for problems by using the Cisco Software Bug Toolkit. To access the Bug Toolkit, you need the following items:

Internet connection

Web browser

Cisco.com user ID and password

To use the Software Bug Toolkit, follow these steps:

Procedure


Step 1 To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.

Step 2 Log on with your Cisco.com user ID and password.

Step 3 To look for information about a specific problem, enter the bug ID number in the "Search for bug ID" field, then click Go.

Step 4 To look for information if you do not know the bug ID number:

a. Select Product Category: Select Security.

b. Select Product: Select Cisco Physical Access Control.

c. Software Version menu: (Optional) Select the version number.

d. Advanced Options: Select Use default settings or Use custom settings. The default settings search for severity 1, 2 and 3 bugs, open and fixed bugs, and bugs containing bug details. Use the custom settings to change the severity and status parameters, or to search for keywords within the bug headline and description.


Tip For information about how to search for bugs, create saved searches, create bug groups, etc., click Help in the Bug Toolkit page.



Resolved Caveats

Table 2 lists issues that were resolved in Cisco PAM Release 1.3.1. Click the link to view additional descriptions, status or workaround information for each issue.

Table 2 Resolved Caveats for Cisco Physical Access Control Release 1.3.1 

Identifier
Headline and Bug Toolkit

CSCtq26950

Resolves an issue in the Cisco Access Control Gateway module that prevented configuration changes from being saved. This issue affected new modules running firmware release 1.0.0 through 1.3.0, or modules that were been reset to the factory defaults (hard reset).

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtq26950

Note See also the Feature Note for more information.

CSCsq88572

Resolves various issues including database memory leaks when using the Profile module and Global I/O device filter performance.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsq88572

CSCto68537

Serviceability enhancements for visibility to system data, DB optimization for event storage:

Added additional output to the showtech command for use in debugging. The additional data includes CPU usage, I/O usage, and MySQL outputs.

Allow MySQL to create a tablespace file per table. This allows the tablespace for events to be reduced when events are pruned.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCto68537

CSCto68557

Fine tuning Database settings to improve performance:

Hibernate connections are increased from 600 to 1200.

The hibernate inactivity timer is reduced from 90 minutes to 15 minutes.

The client connection limit is lowered from 100 to 20.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCto68557

CSCto05200

Resolves an issue that could cause the Cisco PAM client to hang during large system backups.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCto05200

CSCtn84282

Resolves an issue that could cause an SFTP session to remain open with some Windows SFTP servers after remote copy of a backup file.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtn84282

CSCtn03562

Updates the copyright date on the splash and start screens to 2011 (the year of the 1.3.0 release).

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId= CSCtn03562

CSCto69047

Resolves an out-of-memory condition on CPAM in the periodic processing of credential distribution to the Gateways.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId= CSCto69047

CSCto89335

Resolved an issue that caused changes to the schedule configuration to fail.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId= CSCto89335

CSCto93578

Provides a workaround for an issue that caused photos to be removed when personnel records were updated from an Active Directory database using the EDI module. This occurs if an Active Directory field is not mapped to the Cisco PAM photo field.

Workarounds:

Option 1: Add the personnel photos to the Active Directory entries, and then update the AD EDI project to map the AD photo field to the Cisco PAM personnel photo field.

Option 2: Enable the following system setting:

1. Launch the Cisco PAM desktop application.

2. Select System Configuration from the Admin menu.

3. Click the Cisco Settings tab.

4. Select the check box for EDI:Retain photo on CPAM when no photo on personnel update

Note This option is deselected by default.

5. To activate the change, log out and log back in to the Cisco PAM application.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId= CSCto93578

CSCto17443

Resolved a Gateway module addressing issue that occurred after upgrading from Release 1.2.0 to 1.3.0 and caused a loss of communication between the Gateway modules and the Cisco PAM appliance.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId= CSCto17443

CSCts20670

Implements a diagnostic change that allows Cisco PAM to dump a copy of the memory heap if an out-of-memory condition occurs on the server.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId= CSCts20670


Open Caveats

Table 2 lists known issues and limitations with Cisco PAM Release 1.3.1. Click the link to view the workaround for each issue.

Table 3 Open Caveats for Cisco Physical Access Control Release 1.3.1 

Identifier
Headline and Bug Toolkit

CSCto84437

Badge access requests can sometimes take 10 seconds or more to be authenticated.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId= CSCto84437

CSCtq05500

Time and attendance data is lost after upgrading from release 1.2.0 to 1.3.0.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId= CSCtq05500