Guest

Cisco Physical Access Manager

Release Notes for Cisco Physical Access Control, Release 1.1.0

Table Of Contents

Release Notes for Cisco Physical Access Control Release 1.1.0

Contents

Introduction

System Requirements

Cisco PAM Appliance Requirements

PC Client Software

Cisco Physical Access Gateway Firmware Requirements

Installation Notes

Cisco PAM Installation

Cisco Physical Access Gateway Firmware Installation

Hardware Installation

Part Numbers for the Optional Feature Licenses

Upgrade Notes

Generic Output Devices Installed Prior to Release 1.1 Must Be Rewired

Generic Output Device Command and Event Name Changes

Select All Options When Upgrading Gateway Firmware

Browser Time-out

Upgrade the Cisco PAM Desktop Client Software

Java Requirements

Stop EDI Projects Before Upgrading Cisco PAM

Database Password Change Message

Caveats

Using the Bug Toolkit

Open Caveats

Related Documentation

Obtaining Documentation and Submitting a Service Request


Release Notes for Cisco Physical Access Control Release 1.1.0


Last Revised: April 30, 2009, OL-19462-01

Contents

Introduction

System Requirements

Installation Notes

Upgrade Notes

Caveats

Related Documentation

Introduction

These release notes describe important information for Release 1.1.0 of Cisco Physical Access Control., including the Cisco PAM appliance, the Cisco Physical Access Gateway, and optional expansion modules.

System Requirements

Cisco PAM Appliance Requirements

PC Client Software

Cisco Physical Access Gateway Firmware Requirements

Cisco PAM Appliance Requirements

Release 1.1.0 of the Cisco Physical Access Manager software.

A PC and web browser Internet Explorer 6.0 or higher.

PC Client Software

A PC is required to access the Cisco PAM client desktop software. The minimum requirements are:

Microsoft Windows XP or Vista

Java 6.0 or higher (JDK 1.6 or higher)

2.8 GHz Intel Pentium IV processor or higher.

1GB RAM or more.

100 MB hard disk space available for the application, and an additional 20 GB or more disk space for data storage.

Cisco Physical Access Gateway Firmware Requirements

Cisco Physical Access Gateway Firmware Release 1.1.0 is required on all Gateway modules. Upgrade the Gateway firmware after upgrading the Cisco PAM software to Release 1.1.0.

See Cisco Physical Access Gateway Firmware Installation.

Installation Notes

Cisco PAM Installation

Cisco Physical Access Gateway Firmware Installation

Hardware Installation

Part Numbers for the Optional Feature Licenses

Cisco PAM Installation

For instructions to install and upgrade the Cisco PAM software and firmware, see the Cisco Physical Access Manager User Guide. This guide includes instructions to install the following software components:

Cisco PAM appliance hardware

Cisco PAM appliance server software

Cisco PAM desktop client software

Cisco VSM Video Player

EDI Desktop Studio application

Cisco Physical Access Gateway Firmware Installation

Upgrade the Gateway firmware after upgrading the Cisco PAM software.

If a Cisco Physical Access Gateway is running a firmware version earlier than Release 1.1.0, an alarm indicates the version mismatch. Upgrade the Gateway to firmware Release 1.1.0.

For instructions to upgrade the Cisco Physical Access Gateway firmware, see the Cisco Physical Access Manager User Guide and the Cisco Physical Access Gateway User Guide.

Hardware Installation

For instructions to install the Cisco Physical Access Control hardware modules, see the Cisco Physical Access Gateway User Guide. This guide includes instructions to install the following hardware modules:

Cisco Physical Access Gateway

Cisco Input Module

Cisco Output Module

Cisco Reader Module

Part Numbers for the Optional Feature Licenses

To enable optional features, or additional capacity, purchase and install the Cisco licenses listed in Table 1-1.

Table 1-1 Optional Feature Licenses and Part Numbers

Part
Optional Feature Licence

CIAC-PAME-M64=

Cisco Physical Access Manager 64-module capacity upgrade license

CIAC-PAME-M128=

Cisco Physical Access Manager 128-module capacity upgrade license

CIAC-PAME-M512=

Cisco Physical Access Manager 512-module capacity upgrade license

CIAC-PAME-M1024=

Cisco Physical Access Manager 1024-module capacity upgrade license

CIAC-PAME-BD=

Cisco Physical Access Manager Badge Designer and Enroller

CIAC-PAME-HA=

Cisco Physical Access Manager High Availability License

CIAC-PAME-EDI=

Cisco Physical Access Manager Enterprise Data License


Upgrade Notes

Review the following notes and instructions before upgrading the Cisco PAM server software, desktop client software, or Gateway firmware.

Generic Output Devices Installed Prior to Release 1.1 Must Be Rewired

Generic Output Device Command and Event Name Changes

Select All Options When Upgrading Gateway Firmware

Browser Time-out

Upgrade the Cisco PAM Desktop Client Software

Java Requirements

Stop EDI Projects Before Upgrading Cisco PAM

Database Password Change Message

Generic Output Devices Installed Prior to Release 1.1 Must Be Rewired

All Generic Output devices installed in Cisco PAM systems prior to release 1.1.0, were connected to the Gateway, Reader, or Output modules with the wiring reversed. In Cisco PAM release 1.1.0, the wires for these Output devices must be reinstalled to match the device manufactures recommended connections.

Required Generic Output Device Connections in Cisco PAM release 1.1.0

Disconnect all Generic Output devices installed with Cisco PAM release 1.0.0, 1.0.1, or 1.0.3, and do the following:

Connect Normally Open devices to the N.O. and C connectors on the Gateway, Reader, or Output module.

Connect Normally Closed devices to the N.C. and C connectors on the Gateway, Reader, or Output module.

Failure to re-wire these devices will cause the devices to act in the opposite way intended.

See Cisco Physical Access Gateway User Guide for more information on module and device wiring.

Generic Output Device Command and Event Name Changes

The following generic output device command names were changed for Release 1.1.0. The functionality is the same:

Release 1.0 Command Name
Release 1.1 Command Name

Turn output off

Activate Relay

Turn output on

Deactivate Relay


The following generic output device event names were changed for Release 1.1.0. The functionality is the same:

Release 1.0 Event Name
Release 1.1 Event Name

Output Off

Output Deactivated

Output On

Output Activated


Select All Options When Upgrading Gateway Firmware

When upgrading Gateway firmware images to Cisco PAM Release 1.1.0 from any earlier release, select all available options, including the following:

Set as active image: (checked by default) make the firmware file new active image.

Delete credentials: delete the module credentials.

Delete configuration: delete the module configuration. The configuration is automatically reloaded when the module established communication with the Cisco PAM appliance.

Delete events: delete all events stored on the module.

Reset Gateway: (checked by default) perform a soft reset to powercycle the module. Changes to the active image are applied only after the Gateway is reset.


Note When all options are selected, wait approximately 10-15 minutes for the firmware upgrade to complete.


See the instructions in the Cisco Physical Access Gateway User Guide or the Cisco Physical Access Manager User Guide for more information.

Browser Time-out

When upgrading to Cisco PAM Release 1.1.0 and higher, the web browser may display an error such as "Page Not Found" while the upgrade is in process. Wait approximately five minutes for the upgrade to complete, then refresh the browser to display the login page.

Upgrade the Cisco PAM Desktop Client Software

Always upgrade the Cisco PAM desktop client when the server software is upgraded. If the versions are not the same, an error will occur when launching the desktop client. See the Cisco Physical Access Manager User Guide for instructions.


Note If the download fails, check your Java Web Start network settings. The Cisco PAM client launches using Java Web Start.


Java Requirements

Before upgrading the Cisco PAM server, upgrade your PC to Java 6.0 or higher (JDK 1.6 or higher), if necessary.

To install Java 1.6, log on to the Cisco PAM appliance, select Downloads, and then select JRE 1.6 (Windows).

To download the latest Java, go to http://www.java.com/en/download/manual.jsp

Stop EDI Projects Before Upgrading Cisco PAM

Stop any running EDI projects before upgrading the Cisco PAM appliance software. After the upgrade, re-import the project to EDI Administration and start it again. See Cisco Physical Access Manager User Guide for instructions to stop, start and import EDI projects.

If EDI projects are not stopped before a Cisco PAM upgrade, the project execution (or run) will not be successful. If this occurs, contact your Cisco support representative for assistance.

Database Password Change Message

When the server restarts, a message appears asking if you want to change the database password. Click Cancel or OK. This password is a security measure used for troubleshooting and technical support. It does not impact user operation.

Caveats

Using the Bug Toolkit

Open Caveats

Using the Bug Toolkit

You can search for problems by using the Cisco Software Bug Toolkit. To access the Bug Toolkit, you need the following items:

Internet connection

Web browser

Cisco.com user ID and password

To use the Software Bug Toolkit, follow these steps:

Procedure


Step 1 To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.

Step 2 Log on with your Cisco.com user ID and password.

Step 3 To look for information about a specific problem, enter the bug ID number in the "Search for bug ID" field, then click Go.

Step 4 To look for information if you do not know the bug ID number:

a. Select Product Category: Select Security.

b. Select Product: Select Cisco Physical Access Control.

c. Software Version menu: (Optional) Select the version number.

d. Advanced Options: Select Use default settings or Use custom settings. The default settings search for severity 1, 2 and 3 bugs, open and fixed bugs, and bugs containing bug details. Use the custom settings to change the severity and status parameters, or to search for keywords within the bug headline and description.


Tip For information about how to search for bugs, create saved searches, create bug groups, etc., click Help in the Bug Toolkit page.



Open Caveats

Table 2 lists known issues and limitations with Cisco PAM Release 1.1.0. Click the link to view the workaround for each issue.

Table 2 Unresolved Caveats for Cisco Physical Access Control Release 1.1.0 

Identifier
Headline and Bug Toolkit

CSCsr78085

Upgrade screen sometimes does not display all fields.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsr78085

CSCsy75985

All Schedule entries within a collection (TimeEntryCollection) need to have the same disposition (Grant or Deny).

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsy75985


Related Documentation

Cisco Physical Access Manager User Guide

Cisco Physical Access Gateway User Guide

Cisco Physical Access Manager Quick Start Guide

Cisco Physical Access Gateway Quick Start Guide

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.