Table Of Contents

A - B - C - D - E - F - G - H - I - M - N - P - S - T - U - V - W -

Index

A

activation code

registering 2-10

replacing 2-11

Active Assistant, description 1-2

Active Directory

installing3-3to 3-6

preparing schema for Exchange 20004-4to 4-6

running DomainPrep4-5to 4-6

running ForestPrep4-4to 4-5

updating schema4-10to 4-12

administration task checklist7-6to 7-8

administrator

adding subscribers, documentation 7-7

administration tasks7-6to 7-8

customizing system7-5to 7-8

administrator account

assigning rights 6-3

description 6-2

password 6-2

administrator workstation

description 1-4, 2-3

requirements 2-3

Adobe Acrobat Reader, installing 5-5

AMIS

description 1-2

system configuration1-10to 1-11

Audio Messaging Interchange Specification

See AMIS

automated attendant, description 1-2

AV-Cisco TSP

description 1-5

installing 7-3

testing installation 7-3

B

Backup Exec

description 2-4, 5-6

installing 5-6

C

CallManager

accessing 7-2

description 1-5

documentation xiii, 7-2, 7-3

integration description7-1to 7-3

integration task checklist 7-4

checklist

administration tasks7-6to 7-8

CallManager integration 7-4

Cisco Unity Voice Mail installation 6-2

Exchange 2000 installation4-1to 4-2

major installation tasks2-5to 2-7

other software installation 5-1

Windows environment installation3-1to 3-2

Cisco CallManager

See CallManager

Cisco Unity Administrator

accessing 7-5

description 1-2

documentation 7-6

tasks using 7-6

Cisco Unity Voice Mail

adding subscribers, documentation for 7-5

components

description1-4to 1-6

in AMIS-compliant network (table) 1-11

in digital network (table) 1-9

in standalone configuration (table) 1-8

customizing system7-5to 7-8

documentation xii, 7-6

features1-1to 1-2

hardware requirements2-1to 2-3

installing6-6to 6-13

general setup6-7to 6-11

site-specific setup6-11to 6-13

installing SPE 2-8

integration with CallManager7-1to 7-3

networked with AMIS-compliant system1-10to 1-11

networked with other Cisco Unity systems1-9to 1-10

product offerings 1-12

software requirements1-4, 1-7to1-8, 2-3to 2-4

SPE requirements 2-2

system configuration options

description 1-6

networked with AMIS-compliant system1-10to 1-11

networked with other Cisco Unity systems1-9to 1-10

standalone1-7to 1-8

system requirements1-2to 1-4

commands for installation

net start fmmguardian 4-13

net start fmmserver 4-13

net stop fmmguardian 4-3

net stop fmmserver 4-3

net time 3-27

nslookup 3-17

registerdns 3-16

components

global directory, MSDE 1-6

network environment

DNS 1-4, 1-5

domain controller 1-4, 1-5

telephony integration

AV-Cisco TSP 1-5

CallManager 1-5

computer name, changing 2-9

configuration tasks

See checklist, administration tasks

configuration tasks, documentation for adding subscribers 7-5

D

digital networking, description 1-2

DNS server

checking preferred DNS configuration3-18to 3-19

correcting configuration3-18to 3-19

description 1-4, 1-5

DNS folders

generating3-8to 3-9

that do not appear 3-9

verifying 3-7

forwarding to other DNS servers3-13to 3-15

Forward Lookup Zones, verifying3-6to 3-7

host record

creating3-12to 3-13

deleting 3-11

lookup zones, reconfiguring3-10to 3-15

nslookup command 3-17

registerdns command 3-16

registering entries3-8to3-9, 3-16to 3-17

root zone, deleting3-13to 3-15

verifying entries 3-17

documentation

CallManager xiii, 7-2, 7-3

CD-ROM xiv

Cisco Unity xii, 7-6

feedback xv

ICS 7750 xiii, 2-7

IP phones xiv

ordering xv

domain controller

configuring on SPE3-2to 3-18

description 1-4, 1-5

DomainPrep, running4-5to 4-6

E

Enterprise Manager

description 2-4

installing3-20to 3-23

Exchange 2000

creating organizational units 4-12

description 1-4, 2-4

installation prerequisites 4-6

installing4-7to 4-9

preparing to install4-2to 4-6

verifying installation 4-9

F

features

Active Assistant 1-2

AMIS 1-2

automated attendant 1-2

Cisco Unity Administrator 1-2

digital networking 1-2

voice messaging 1-1

FMM services

checking 4-14

net start fmmguardian command 4-13

net start fmmserver command 4-13

net stop fmmguardian command 4-3

net stop fmmserver command 4-3

restarting4-13to 4-14

stopping4-3to 4-4

ForestPrep, running4-4to 4-5

forwarding to other DNS servers3-13to 3-15

Forward Lookup Zones

See DNS server

G

global directory

description 1-6

See also MSDE

H

Hot Fixes for Windows 2000, reinstalling 6-14

I

ICS 7750

documentation xiii, 2-7

system requirements1-2to 1-3

installation

Active Directory3-3to 3-6

AV-Cisco TSP 7-3

Backup Exec 5-6

Cisco Unity Voice Mail6-6to 6-13

Enterprise Manager3-20to 3-23

Exchange 20004-7to 4-9

ICS 7750 documentation 2-7

Internet Explorer3-23to 3-24

MSDE3-19to 3-20

MSMQ3-24to 3-26

NNTP service3-29to 3-31

pcAnywhere5-2to 5-3

SMTP service3-29to 3-31

SPE for Cisco Unity Voice Mail 2-8

system key2-11to 2-12

Windows 2000 Hot Fixes 6-14

Windows 2000 Service Pack 2 6-13

installation tasks

CallManager integration checklist 7-4

Cisco Unity Voice Mail checklist6-1to 6-2

Exchange 2000 checklist4-1to 4-2

other software checklist 5-1

summary checklist2-4to 2-7

Windows environment checklist3-1to 3-2

integration with CallManager

description 7-2

documentation 7-2, 7-3

task checklist 7-4

voice-mail ports, configuring 7-2

Internet Explorer

administrator workstation 2-3

description 2-4

installing3-23to 3-24

IP Phones, documentation xiv

M

message storage 1-6

See also Exchange 2000

Micro ScanMail, description5-5to 5-6

Microsoft Data Engine

See MSDE

Microsoft Exchange 2000

See Exchange 2000

Microsoft Exchange 2000 Server

See Exchange 2000

Microsoft Internet Explorer 5.5

See Internet Explorer

Microsoft Message Queuing

See MSMQ

Microsoft Network News Transport Protocol

See NNTP service

Microsoft SQL Enterprise Manager

See Enterprise Manager

MSDE

description 1-4, 2-4

installing3-19to 3-20

MSMQ

description 2-3

installing3-24to 3-26

N

NNTP service

description 2-3

installing3-29to 3-31

P

pcAnywhere

administrator workstation 2-3

configuring5-3to 5-5

description 2-4

installing5-2to 5-3

publications

See documentation

S

Service Pack 2 for Windows 2000, reinstalling 6-13

Simple Mail Transfer Protocol

See SMTP service

SMTP service

description 2-3

installing3-29to 3-31

software requirements

Cisco Unity Voice Mail1-4, 2-3to 2-4

maintenance programs5-5to 5-6

troubleshooting programs5-2to 5-5

SPE

changing computer name 2-9

configuration options 1-3

installation

documentation 2-8

password for SPE 2-8

preferred DNS server, setting 2-8

requirements

running Cisco Unity Voice Mail 2-2

running System Manager 2-2

running CallManager 1-3

running Cisco Unity Voice Mail 1-3

running System Manager 1-3

synchronizing time3-27to 3-28

subscribers

checklist for adding7-6to 7-8

documentation for adding 7-7

Symantec pcAnywhere

See pcAnywhere

synchronizing time

between SPEs3-27to 3-28

net time command 3-27

system key

activation code 2-10

installation2-11to 2-12

registration 2-10

reinstalling USB driver6-10to 6-11

removing default driver 6-10

system processing engine

See SPE

system requirements

administrator workstation 2-3

hardware2-1to 2-3

ICS 77501-2to 1-3

software2-3to 2-4

T

telephony integration 1-5

See also integration with CallManager

Trend Micro ScanMail

See Micro ScanMail

U

USB driver

reinstalling6-10to 6-11

removing default 6-10

V

VERITAS Backup Exec

See Backup Exec

virus scanner, Micro ScanMail5-5to 5-6

voice messaging 1-1

W

Windows 2000

Cisco Unity Voice Mail requirement 2-3

Hot Fixes, reinstalling 6-14

Service Pack 2 updates, reinstalling 6-13