Table Of Contents
Preface
Objectives
Audience
Organization
Conventions
Safety Warnings
Related Documentation
Cisco 90-Day Limited Hardware Warranty Terms
Obtaining Documentation
Cisco.com
Documentation CD-ROM
Ordering Documentation
Documentation Feedback
Obtaining Technical Assistance
Cisco TAC Website
Opening a TAC Case
TAC Case Priority Definitions
Obtaining Additional Publications and Information
Preface
This preface discusses the objectives, audience, organization, and conventions of this hardware installation guide, and points to related documents that have information beyond the scope of this document. It contains the following sections:
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Objectives
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Audience
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Organization
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Conventions
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Safety Warnings
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Related Documentation
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Cisco 90-Day Limited Hardware Warranty Terms
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Obtaining Documentation
•
Documentation Feedback
•
Obtaining Technical Assistance
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Obtaining Additional Publications and Information
Objectives
This guide explains how to install, maintain, and troubleshoot your router hardware. It also includes instructions for the router ROM monitor and configuration register.
Although this guide provides minimum software configuration information, it is not comprehensive. For detailed software configuration information, refer to the Software Configuration Guide for Cisco 2600 Series, Cisco 3600 Series, and Cisco 3700 Series Routers and to the Cisco IOS configuration guide and command reference publications. These publications are available online and on the Cisco Documentation CD-ROM. See the "Obtaining Documentation" section for more information.
This guide describes several router models that are similar in functionality, but differ in the number of interfaces supported. Some information provided may not apply to your particular router model.
To access the warranty, service, and support information, see the "Cisco 90-Day Limited Hardware Warranty Terms" section.
Audience
This guide is designed for the person installing, configuring, and maintaining the router, who should be familiar with electronic circuitry and wiring practices and has experience as an electronic or electromechanical technician. It identifies certain procedures that should be performed only by trained and qualified personnel.
Organization
Table 1 lists the major sections of this hardware installation guide.
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Table 1 Document Organization
Chapter
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Title
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Description
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Chapter 1
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Overview of Cisco 3600 Series Routers
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Discusses the features and specifications of the routers.
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Chapter 2
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Preparing to Install the Router
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Describes safety recommendations, site requirements, network connection considerations, and required tools and equipment; includes the installation checklist.
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Chapter 3
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Installing the Router
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Includes router installation information and shows how to connect to the router console, auxiliary, and network ports.
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Appendix A
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Troubleshooting
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Describes how to isolate problems, read LEDs, interpret error and status messages, recover an enable password, and recover software images.
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Appendix B
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Using the ROM Monitor
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Describes the ROM monitor (bootstrap program).
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Appendix C
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Configuration Register
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Describes the configuration register settings, factory default settings, and procedures for changing these settings.
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Conventions
This guide uses the conventions listed in Table 2 to convey instructions and information.
Table 2 Document Conventions
Convention
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Description
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boldface font
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Commands and keywords.
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italic font
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Variables for which you supply values.
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[ ]
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Keywords or arguments that appear within square brackets are optional.
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{x | y | z}
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A choice of required keywords appears in braces separated by vertical bars. You must select one.
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screen font
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Examples of information displayed on the screen.
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boldface screen font
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Examples of information you must enter.
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< >
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Nonprinting characters, such as passwords, appear in angle brackets in environments where italic font is not available.
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[ ]
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Default responses to system prompts appear in square brackets.
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Note
Means reader take note. Notes contain helpful suggestions or references to material not covered in the manual.
Timesaver
Means the described action saves time. You can save time by performing the action described in the paragraph.
Tip
Means the following information will help you solve a problem. The tips information might not be troubleshooting or even an action, but could be useful information, similar to a Timesaver.
Caution 
Means
reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.
Safety Warnings
Safety warnings appear throughout this publication in procedures that, if performed incorrectly, may harm you. A warning symbol precedes each warning statement. To see translations of the warnings that appear in this publication, refer to the Cisco 2600 Series, Cisco 3600 Series, and Cisco 3700 Series Regulatory Compliance and Safety Information document that accompanied your router.
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Warning 
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IMPORTANT SAFETY INSTRUCTIONS
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device. Statement 1071
SAVE THESE INSTRUCTIONS
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Waarschuwing
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BELANGRIJKE VEILIGHEIDSINSTRUCTIES
Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van de standaard praktijken om ongelukken te voorkomen. Gebruik het nummer van de verklaring onderaan de waarschuwing als u een vertaling van de waarschuwing die bij het apparaat wordt geleverd, wilt raadplegen.
BEWAAR DEZE INSTRUCTIES
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Varoitus
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TÄRKEITÄ TURVALLISUUSOHJEITA
Tämä varoitusmerkki merkitsee vaaraa. Tilanne voi aiheuttaa ruumiillisia vammoja. Ennen kuin käsittelet laitteistoa, huomioi sähköpiirien käsittelemiseen liittyvät riskit ja tutustu onnettomuuksien yleisiin ehkäisytapoihin. Turvallisuusvaroitusten käännökset löytyvät laitteen mukana toimitettujen käännettyjen turvallisuusvaroitusten joukosta varoitusten lopussa näkyvien lausuntonumeroiden avulla.
SÄILYTÄ NÄMÄ OHJEET
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Attention
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IMPORTANTES INFORMATIONS DE SÉCURITÉ
Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant entraîner des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dangers liés aux circuits électriques et familiarisez-vous avec les procédures couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions des avertissements figurant dans les consignes de sécurité traduites qui accompagnent cet appareil, référez-vous au numéro de l'instruction situé à la fin de chaque avertissement.
CONSERVEZ CES INFORMATIONS
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Warnung
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WICHTIGE SICHERHEITSHINWEISE
Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
BEWAHREN SIE DIESE HINWEISE GUT AUF.
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Avvertenza
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IMPORTANTI ISTRUZIONI SULLA SICUREZZA
Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle persone. Prima di intervenire su qualsiasi apparecchiatura, occorre essere al corrente dei pericoli relativi ai circuiti elettrici e conoscere le procedure standard per la prevenzione di incidenti. Utilizzare il numero di istruzione presente alla fine di ciascuna avvertenza per individuare le traduzioni delle avvertenze riportate in questo documento.
CONSERVARE QUESTE ISTRUZIONI
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Advarsel
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VIKTIGE SIKKERHETSINSTRUKSJONER
Dette advarselssymbolet betyr fare. Du er i en situasjon som kan føre til skade på person. Før du begynner å arbeide med noe av utstyret, må du være oppmerksom på farene forbundet med elektriske kretser, og kjenne til standardprosedyrer for å forhindre ulykker. Bruk nummeret i slutten av hver advarsel for å finne oversettelsen i de oversatte sikkerhetsadvarslene som fulgte med denne enheten.
TA VARE PÅ DISSE INSTRUKSJONENE
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Aviso
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INSTRUÇÕES IMPORTANTES DE SEGURANÇA
Este símbolo de aviso significa perigo. Você está em uma situação que poderá ser causadora de lesões corporais. Antes de iniciar a utilização de qualquer equipamento, tenha conhecimento dos perigos envolvidos no manuseio de circuitos elétricos e familiarize-se com as práticas habituais de prevenção de acidentes. Utilize o número da instrução fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham este dispositivo.
GUARDE ESTAS INSTRUÇÕES
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¡Advertencia!
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INSTRUCCIONES IMPORTANTES DE SEGURIDAD
Este símbolo de aviso indica peligro. Existe riesgo para su integridad física. Antes de manipular cualquier equipo, considere los riesgos de la corriente eléctrica y familiarícese con los procedimientos estándar de prevención de accidentes. Al final de cada advertencia encontrará el número que le ayudará a encontrar el texto traducido en el apartado de traducciones que acompaña a este dispositivo.
GUARDE ESTAS INSTRUCCIONES
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Varning!
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VIKTIGA SÄKERHETSANVISNINGAR
Denna varningssignal signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanliga förfaranden för att förebygga olyckor. Använd det nummer som finns i slutet av varje varning för att hitta dess översättning i de översatta säkerhetsvarningar som medföljer denna anordning.
SPARA DESSA ANVISNINGAR
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Aviso
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INSTRUÇÕES IMPORTANTES DE SEGURANÇA
Este símbolo de aviso significa perigo. Você se encontra em uma situação em que há risco de lesões corporais. Antes de trabalhar com qualquer equipamento, esteja ciente dos riscos que envolvem os circuitos elétricos e familiarize-se com as práticas padrão de prevenção de acidentes. Use o número da declaração fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham o dispositivo.
GUARDE ESTAS INSTRUÇÕES
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Advarsel
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VIGTIGE SIKKERHEDSANVISNINGER
Dette advarselssymbol betyder fare. Du befinder dig i en situation med risiko for legemesbeskadigelse. Før du begynder arbejde på udstyr, skal du være opmærksom på de involverede risici, der er ved elektriske kredsløb, og du skal sætte dig ind i standardprocedurer til undgåelse af ulykker. Brug erklæringsnummeret efter hver advarsel for at finde oversættelsen i de oversatte advarsler, der fulgte med denne enhed.
GEM DISSE ANVISNINGER
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Related Documentation
The Cisco IOS software running your Cisco 3600 series router includes extensive features and functionality. For information that is beyond the scope of this document, or for additional information, use the following resources:
Timesaver
Make sure that you have access to the documents listed in Table 3. These documents are all available on the Cisco Documentation CD-ROM and on the World Wide Web. Some of these documents are available in print. If you need further assistance, see the "Obtaining Documentation" section.
Table 3 Related and Referenced Documents
Cisco Product
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Document Title
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Cisco 3600 series routers
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Cisco 3620 and Cisco 3640 Modular Access Routers Quick Start Guide
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Cisco 3631 Router Quick Start Guide
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Cisco 3660 Modular Access Router Quick Start Guide
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Cisco Modular Access Router Cable Specifications
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Quick Start Guide: Network Modules for Cisco 2600 Series, Cisco 3600 Series, and Cisco 3700 Series Routers
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Cisco Network Modules Hardware Installation Guide
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Quick Start Guide: Interface Cards for Cisco 1600, 1700, 2600, 3600, and 3700 Series
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Cisco Interface Cards Hardware Installation Guide
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Upgrading System Memory in Cisco 3600 Series Routers
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Installing and Configuring Flash Memory Cards in Cisco 3600 Series Routers
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Installing and Formatting Cisco 2691, Cisco 3631, and Cisco 3700 Compact Flash Memory Cards
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AIM Installation Quick Start Guide: Cisco 2600, 3600, and 3700 Series
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Installing Advanced Integration Modules in Cisco 2600 Series, Cisco 3600 Series, and Cisco 3700 Series Routers
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Installing Power Supplies in Cisco 3600 Series Routers
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Installing Power Supplies in Cisco 3631 Routers
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Installing Universal DC Power Supplies in Cisco 3631 Routers
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Installing Universal DC Power Supplies in Cisco 3660 Routers
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Replacing the Fan Cage in Cisco 3660 Routers
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Cisco RPS Hardware Installation Guide
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Software Configuration Guide for Cisco 2600 Series, Cisco 3600 Series, and Cisco 3700 Series Routers
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Cisco 2600 Series, Cisco 3600 Series, and Cisco 3700 Series Regulatory Compliance and Safety Information
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Network management
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Network management software documentation
http://www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/index.htm
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Cisco IOS software
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Cisco IOS software documentation, all releases.
http://www.cisco.com/univercd/cc/td/doc/product/software/index.htm
Refer to the documentation for the Cisco IOS software release installed on your router.
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Cisco 90-Day Limited Hardware Warranty Terms
There are special terms applicable to your hardware warranty and various services that you can use during the warranty period. Your formal Warranty Statement, including the warranty applicable to Cisco software, is included on the Cisco Documentation CD and on Cisco.com. Follow these steps to access and download the Cisco Information Packet and your warranty document from the CD or from Cisco.com.
1.
Launch your browser, and go to this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/cetrans.htm
The Warranties and License Agreements page appears.
2.
To read the Cisco Information Packet, follow these steps:
a.
Click the Information Packet Number field, and make sure that the part number 78-5235-02F0 is highlighted.
b.
Select the language in which you would like to read the document.
c.
Click Go.
The Cisco Limited Warranty and Software License page from the Information Packet appears.
d.
Read the document online, or click the PDF icon to download and print the document in Adobe Portable Document Format (PDF).
Note
You must have Adobe Acrobat Reader to view and print PDF files. You can download the reader from Adobe's website, http://www.adobe.com.
3.
To read translated and localized warranty information about your product, follow these steps:
a.
Enter this part number in the Warranty Document Number field: 78-5236-01C0
b.
Select the language in which you would like to read the document.
c.
Click Go.
The Cisco warranty page appears.
d.
Review the document online, or click the PDF icon to download and print the document in Adobe Portable Document Format (PDF).
You can also contact the Cisco service and support website for assistance:
http://www.cisco.com/en/US/support/
Duration of Hardware Warranty
Ninety (90) days.
Replacement, Repair, or Refund Policy for Hardware
Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten (10) working days after receipt of a Return Materials Authorization (RMA) request. Actual delivery times can vary, depending on the customer location.
Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.
To Receive a Return Materials Authorization (RMA) Number
Contact the company from whom you purchased the product. If you purchased the product directly from Cisco, contact your Cisco Sales and Service Representative.
Complete the information below, and keep it for reference:
Company product purchased from
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Company telephone number
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Product model number
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Product serial number
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Maintenance contract number
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Obtaining Documentation
Cisco provides several ways to obtain documentation, technical assistance, and other technical resources. These sections explain how to obtain technical information from Cisco Systems.
Cisco.com
You can access the most current Cisco documentation on the World Wide Web at this URL:
http://www.cisco.com/univercd/home/home.htm
You can access the Cisco website at this URL:
http://www.cisco.com
International Cisco websites can be accessed from this URL:
http://www.cisco.com/public/countries_languages.shtml
Documentation CD-ROM
Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which may have shipped with your product. The Documentation CD-ROM is updated regularly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual or quarterly subscription.
Registered Cisco.com users can order a single Documentation CD-ROM (product number DOC-CONDOCCD=) through the Cisco Ordering tool:
http://www.cisco.com/en/US/partner/ordering/ordering_place_order_ordering_tool_launch.html
All users can order annual or quarterly subscriptions through the online Subscription Store:
http://www.cisco.com/go/subscription
Click Subscriptions & Promotional Materials in the left navigation bar.
Ordering Documentation
You can find instructions for ordering documentation at this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm
You can order Cisco documentation in these ways:
•
Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Networking Products MarketPlace:
http://www.cisco.com/en/US/partner/ordering/index.shtml
•
Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).
Documentation Feedback
You can submit e-mail comments about technical documentation to bug-doc@cisco.com.
You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:
Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883
We appreciate your comments.
Obtaining Technical Assistance
For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, the Cisco Technical Assistance Center (TAC) provides 24-hour-a-day, award-winning technical support services, online and over the phone. Cisco.com features the Cisco TAC website as an online starting point for technical assistance. If you do not hold a valid Cisco service contract, please contact your reseller.
Cisco TAC Website
The Cisco TAC website (http://www.cisco.com/tac) provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The Cisco TAC website is available 24 hours a day, 365 days a year.
Accessing all the tools on the Cisco TAC website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a login ID or password, register at this URL:
http://tools.cisco.com/RPF/register/register.do
Opening a TAC Case
Using the online TAC Case Open Tool (http://www.cisco.com/tac/caseopen) is the fastest way to open P3 and P4 cases. (P3 and P4 cases are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Case Open Tool automatically recommends resources for an immediate solution. If your issue is not resolved using the recommended resources, your case will be assigned to a Cisco TAC engineer.
For P1 or P2 cases (P1 and P2 cases are those in which your production network is down or severely degraded) or if you do not have Internet access, contact Cisco TAC by telephone. Cisco TAC engineers are assigned immediately to P1 and P2 cases to help keep your business operations running smoothly.
To open a case by telephone, use one of the following numbers:
Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553-2447
For a complete listing of Cisco TAC contacts, go to this URL:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
TAC Case Priority Definitions
To ensure that all cases are reported in a standard format, Cisco has established case priority definitions.
Priority 1 (P1)—Your network is "down" or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.
Priority 2 (P2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.
Priority 3 (P3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.
Priority 4 (P4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.
Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solutions is available from various online and printed sources.
•
The Cisco Product Catalog describes the networking products offered by Cisco Systems, as well as ordering and customer support services. Access the Cisco Product Catalog at this URL:
http://www.cisco.com/en/US/products/products_catalog_links_launch.html
•
Cisco Press publishes a wide range of general networking, training and certification titles. Both new and experienced user will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press online at this URL:
http://www.ciscopress.com
•
Packet magazine is the Cisco quarterly publication that provides the latest networking trends, technology breakthroughs, and Cisco products and solutions to help industry professionals get the most from their networking investment. Included are networking deployment and troubleshooting tips, configuration examples, customer case studies, tutorials and training, certification information, and links to numerous in-depth online resources. You can access Packet magazine at this URL:
http://www.cisco.com/packet
•
iQ Magazine is the Cisco bimonthly publication that delivers the latest information about Internet business strategies for executives. You can access iQ Magazine at this URL:
http://www.cisco.com/go/iqmagazine
•
Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:
http://www.cisco.com/en/US/about/ac123/ac147/about_cisco_the_internet_protocol_journal.html
•
Training—Cisco offers world-class networking training. Current offerings in network training are listed at this URL:
http://www.cisco.com/en/US/learning/index.html