Table Of Contents
Automated configuration service. Includes software such as Prime Home.
A user role that gives users full access to all features and functions in the system. Referred to in the guide as Admin.
A unit of data associated to a device or subscriber.
Customer premise equipment. Also known as a gateway.
Customer Support role
A user role that allows access to the Customer Support tab.
Any piece of equipment that the system can track.
A predefined occurrence on a CPE that triggers actions to occur at specified moments. Events represent a notable point within the device's lifecycle.
The act of a managed device connecting to the system and receiving updates.
Arbitrary tags that can be added to certain items in the system to enable grouping for easy searching.
A device that possesses the traits necessary to be managed by the system.
Refers to the manufacturer ID. The first six characters of the MAC address.
A single-named piece of configuration data.
Reporting Administrator role
A user role that allows access to the Reports tab.
A capability that can be enabled for a device or subscriber account.
An end user who has devices managed by the system.
A set of packages to which a device is subscribed.