Feedback
Table Of Contents
A - B - C - D - E - F - G - H - I - L - M - N - O - P - R - S - T - U - V - W -
Index
A
accounts in NAM Traffic Manager, managing 1-6
address filters, using to capture settings 6-7
administration (see system administration) 2-1
Alarm
EMail addresses 3-65
alarms, viewing 7-1
alarm logs, overview 7-1
NAM log, viewing 7-1
switch log, viewing 7-2
alarm thresholds, setting 3-55
NAM MIB thresholds 3-55
creating 3-56
deleting 3-59
editing 3-58
NAM MIB variables, selecting 3-56
switch thresholds 3-61
creating 3-61
deleting 3-64
editing 3-63
syslog, setting up 3-60
voice thresholds 3-59
All button 3-6
application data, viewing 4-14
application protocols, capturing data for 4-10, 4-16
detail
cumulative 4-14
packets and bytes collected
real-time data in graphical format 4-11, 4-16
reports
Application report, creating 5-4
Application table reports 4-11, 4-16
tables and charts useful in
Applications Cumulative Data table 4-13, 4-17
Applications Current Rates table 4-9, 4-14
TopN Applications chart 4-11, 4-16
Application Response Time report
creating 5-4
Applications Cumulative Data table, using 4-13, 4-17
details 4-14
packets and bytes collected 4-13, 4-17
Applications Current Rates table, using 4-9, 4-14
application protocol data, capturing 4-10, 4-16
details for specific protocol, viewing 4-10, 4-15
real-time data, viewing 4-11, 4-16
ART 4-72
audience for this document xiv
Audit trail 2-22
B
browser response time and display, troubleshooting A-13
C
Capture Analysis
drill down 6-14
Capture data
storage 2-16
Capture Files
Analyze button 6-14
capturing data 6-1
application protocols 4-10, 4-16
capture buffer
displaying data in 1-8
downloading to a file 6-13
capture settings, configuring 6-3
using a custom filter 6-9
using an address filter 6-7
using a protocol filter 6-8
client/server response time 4-80, 4-83
custom capture filters, setting up 6-18
creating 6-18
deleting 6-21
editing 6-21
custom decode filters, setting up 6-22
creating 6-22
deleting 6-26
editing 6-25
host conversations 4-44
network hosts current rates 4-36
packet decode information, viewing 6-9
protocol decode information, viewing 6-13
server detail 4-77
server response time 4-77
cautions
regarding
local database web users, deleting all A-2
NAM community strings, deleting 2-13
switch string and read-write community string matching 3-26
significance of xiv
Client/Server Response Time table, using 4-79
Client/Server Response Time Top N chart, using 4-81
collection (see data collection, setting up) 1-6
common navigation and control elements (table) 1-4
community switch strings, setting and viewing 3-26
configuring NAM Traffic Analyzer 3-1
community switch strings, setting and viewing 3-26
data collection, setting up 3-34
core data, collecting 3-34
DiffServe profile, setting up 3-40
DSMON data, monitoring 3-39
response time data, monitoring 3-38
voice data, collecting 3-37
data sources, setting up 3-8
router parameters, viewing 3-7
traffic, directing for spanning 3-8
creating a SPAN session 3-11
custom NetFlow data sources, creating 3-21
deleting a SPAN session 3-13
editing a SPAN session 3-13
listening mode, using 3-23
NDE collection types (table) 3-10
NetFlow, configuring on devices 3-15
NetFlow devices, managing 3-19
NetFlow interfaces, understanding 3-14
NetFlow records, understanding 3-14
SPAN sources (table) 3-10
traffic directing methods (table) 3-9
VACL, configuring on LAN VLANs 3-18
VACL, configuring on WAN interfaces 3-17
Continuous capture 6-5
conversations data, viewing 4-42
cumulative data for each host conversation 4-46
packets and bytes collected for MAC station conversations 4-49
packets and bytes for each host conversation 4-43
capturing data on 4-44
detail 4-44
real-time traffic statistics in graphical format 4-44
reports 4-45
packets and bytes for top n host conversations 4-45
tables and charts useful in
MAC Conversations Top N chart 4-49
MAC Station Conversations Cumulative Data table 4-51
Network Host Conversations Cumulative Data table 4-46
Network Host Conversations Top N chart 4-45
Viewing the Network Host Conversations Current Rates table 4-43
core data, collecting 3-34
Core monitoring
router 3-35
switch 3-35
creating
basic reports 5-4
custom capture filters 6-18
custom decode filters 6-22
custom NetFlow data sources 3-21
data source, deleting 3-23
data source information, verifying 3-22
data sources, editing 3-23
interfaces, selecting 3-22
NetFlow device, selecting 3-22
custom reports 5-19
NAM Traffic Analyzer accounts 1-6
NAM traps 3-64
NetFlow devices 3-19
protocol 3-45
SPAN sessions 3-11
switch thresholds 3-61
Custom capture filter
creating 6-18
custom capture filters
managing
creating 6-18
deleting 6-21
editing 6-21
setting up 6-18
using 6-9
Custom captures 6-18
custom decode filters, managing
creating 6-22
deleting 6-26
editing 6-25
setting up 6-22
Custom filters 6-18
Custom report
editing 5-20
Custom reports 5-19
creating a new folder 5-20
deleting 5-21
moving to a different folder 5-21
viewing 5-21
D
data collection
overview 4-2
setting up 3-34
core data collection 3-34
DiffServe profile data 3-40
DSMON data 3-39
response time data 3-38
voice data 3-37
Data Expired 5-18
data mismatches, troubleshooting A-16
Data Pending 5-18
Data source
core monitoring 3-35
persistence 4-9
datasources
maximum supported 3-27
data sources, overview 4-2
multiple collections, configuring 4-2
NDE flow-masks, and V8 aggregation caches 4-5
protocol autodiscovery 4-4
data sources, setting up 3-8
deleting
basic reports 5-19
custom capture filters 6-21
custom decode filters 6-26
custom NetFlow data sources 3-23
custom reports 5-21
NAM MIB thresholds 3-59
NAM Traffic Analyzer accounts 1-6
NAM traps 3-65
NetFlow devices 3-20
protocols 3-48
SPAN sessions 3-13
switch thresholds 3-64
diagnostic error messages (see troubleshooting) A-14
diagnostics, generating 2-21
configuration information, monitoring and capturing 2-23
system alerts, capturing 2-25
system alerts, viewing 2-21
Diagnostics Tech Support window (illustration) 2-25
Differentiated Services report
creating 5-4
DiffServ Application Statistics Cumulative Data table, using 4-64
DiffServ Application Statistics Current Rates table, using 4-61
application conversation details 4-62
real-time statistics in graphical format 4-62
reports 4-63
DiffServ Application Statistics Top N chart, using 4-63
DiffServ data, viewing 4-57
application conversation details 4-62
host conversation detail 4-66
real-time data for specific hosts 4-66
real-time traffic for specific aggregation groups 4-59
real-time traffic for specific application protocols 4-62
reports
application statistics 4-63
host statistics 4-67
traffic statistics 4-59
tables and charts useful in
DiffServ Application Statistics Cumulative Data table 4-64
DiffServ Application Statistics Current Rates table 4-61
DiffServ Application Statistics Top N chart 4-63
DiffServ Host Statistics Cumulative Data table 4-68
DiffServ Host Statistics Current Rates table 4-65
DiffServ Host Statistics Top N chart 4-67
DiffServ Traffic Statistics Cumulative Data table 4-61
DiffServ Traffic Statistics Current Rates table 4-58
DiffServ Traffic Top N chart 4-59
DiffServe profile, managing
setting up 3-40
DiffServ Host Statistics Cumulative Data table, using 4-68
DiffServ Host Statistics Current Rates table, using 4-65
host conversation details 4-66
real-time data in graphical format 4-66
reports 4-67
DiffServ Host Statistics Top N chart, using 4-67
DiffServ Traffic Statistics Cumulative Data table, using 4-61
DiffServ Traffic Statistics Current Rates table, using 4-58
DiffServ Traffic Statistics table, using
real-time traffic statistics in graphical format 4-59
reports 4-59
DiffServ Traffic Statistics Top N chart, using 4-59
directing traffic for spanning 3-8
custom NetFlow data sources, creating 3-21
data source, deleting 3-23
data source, editing 3-23
data sourcedeleting 3-23
data source information, verifying 3-22
interfaces, selecting 3-22
NetFlow device, selecting 3-22
listening mode, using 3-23
methods (table) 3-9
NDE collection types (table) 3-10
NetFlow, configuring on devices 3-15
devices running Catalyst OS 3-16
devices running Cisco IOS 3-15
devices supporting multi-layer switching cache 3-15
devices supporting NDE export 3-17
devices supporting NDE v8 aggregations 3-16
devices supporting vi aggregations 3-16
NAMs in a device slot 3-17
NetFlow devices, managing 3-19
creating 3-19
deleting 3-20
editing 3-19
testing 3-20
SPAN session
creating 3-11
deleting 3-13
editing 3-13
SPAN sources (table) 3-10
VACL, configuring on LAN VLANs 3-18
VACL, configuring on WAN interfaces 3-17
displaying
alarms 1-8
capture buffer data 1-8
network traffic data 1-8
reports 1-8
documentation
audience for this xiv
typographical conventions in xiv
typographical conventions used in xiv
Drill-Down button 6-14
DSMON data collection, setting up 3-39
E
editing
custom capture filters 6-21
custom decode filters 6-25
custom reports 5-20
NAM MIB thresholds 3-58
NAM Traffic Analyzer accounts 1-6
NAM traps 3-64
NetFlow devices 3-19
protocols 3-47
SPAN sessions 3-13
switch thresholds 3-63
EMail alarms 3-65
Enabling
audit trail 3-67
error messages (see troubleshooting) A-14
F
Filtering
audit trail 2-23
folders, moving custom reports between 5-21
G
global preferences, setting 3-65
GUI for NAM Traffic Analyzer, navigating 1-2
H
H.323
voice alarms 3-59
voice monitoring 3-37
hardware, NAM installation, and
Catalyst 6000 and 6500 series switches 1-1
Cisco 2600, 3660, and 3700 series routers 1-1
help
(see also troubleshooting) A-1
diagnostics, generating for technical assistance 2-21
configuration information, monitoring and capturing 2-23
system alerts, capturing 2-25
system alerts, viewing 2-21
historical network traffic data, storing and retrieving 1-8
host data, viewing 4-34
cumulative data on each host 4-38
cumulative MAC station data 4-41
data for a specific host, capturing 4-36
data on top n MAC stations 4-40
detail 4-35
Host Conversation report
creating 5-4
network hosts table reports 4-37
real-time statistics in graphical format 4-36
tables and charts useful in
MAC Stations Current Rates table 4-39
MAC Stations Top N chart 4-40
Network Hosts Cumulative Data table 4-38
Network Hosts Current Rates table 4-34
Network Hosts Top N chart 4-37
hostname resolution, troubleshooting A-14
HTTP/security certificates, troubleshooting A-16
I
image upgrades, troubleshooting A-12
interface data, viewing
detail 4-93
Interface Stats Current Rates table, using 4-87, 4-102
Interface Top N chart, using 4-90
IP host name resolution, and slow response time, troubleshooting 3-66
L
LastN Calls table, displaying call detail from 4-27
listening mode (NAM), using 3-23
Log
MPLS Import 3-33
logins
troubleshooting A-3
M
MAC station conversations, monitoring
cumulative 4-51
current rates 4-49
top n 4-49
MAC stations, monitoring data on
cumulative 4-41
current rates 4-39
top n 4-40
MGCP
voice alarms 3-59
voice monitoring 3-37
MGCP gateways, how represented 4-25
Monitoring
Application response times 4-72
monitoring data 4-1
application 4-14
packets and bytes for each application protocol 4-9, 4-14
real-time data in graphical format 4-11, 4-16
data collection, overview 4-2
data sources, overview 4-2
multiple collections, configuring 4-2
NDE flow-masks, and V8 aggregation caches 4-5
protocol autodiscovery 4-4
DSMON 3-39
host 4-34
cumulative data on 4-38
MAC stations 4-40
Monitor Overview charts, viewing 4-6
response time 3-38
data collections, creating 3-38
data collections, deleting 3-39
data collections, editing 3-39
voice 4-18
active calls 4-32
known phones 4-25
voice protocol overview 4-23
Monitor Overview charts, viewing 4-6
MPLS Import log 3-33
MPLS-tagged traffic 3-9
MPLS traffic statistics 4-106
N
NAM
community strings, working with 2-12
creating 2-12
deleting 2-13
listening mode, using 3-23
MIB alarm thresholds
creating 3-56
deleting 3-59
editing 3-58
setting 3-55
MIB alarm variables, selecting 3-56
SNMP system groups, setting and viewing 2-11
switch date/time synchronization, and, troubleshooting A-14
system time, setting 2-13
configuring with an NTP server 2-14
synchronizing with switch or router 2-14
traps
creating 3-64
deleting 3-65
editing 3-64
setting 3-64
versions 3-8
Nameservers, and slow response time, troubleshooting 3-66
navigation and control elements 1-3
NDE flow-masks, and V8 aggregation caches 4-5
NetFlow
configuring on devices 3-15
Catalyst OS 3-16
Cisco IOS 3-15
multi-layer switching cache 3-15
NAMs in a device slot 3-17
NDE export 3-17
NDE v8 aggregations 3-16
data sources, managing
creating 3-21
deleting 3-23
editing 3-23
interfaces, selecting 3-22
NetFlow device, selecting 3-22
source information, verifying 3-22
devices, managing 3-19
creating 3-19
deleting 3-20
editing 3-19
testing 3-20
interfaces, understanding 3-14
monitoring problems, troubleshooting A-8
records, understanding 3-14
NetFlow Data Export 3-9
network host data charts and tables, using
Network Host Conversations Cumulative Data table, using 4-46
Network Host Current Rates 4-37
data for a specific host, capturing 4-36
detail 4-35
real-time statistics in graphical format 4-36
Network Host Top N chart 4-37
network parameters, setting and viewing 2-10
network traffic data, storing and retrieving 1-8
NFS Server
Configuring for capture data storage 2-17
NM-NAM devices
NAM version supported 3-8
Router Parameters option, and 1-6
VLAN data, and 1-7
No Activity 5-18
Not Monitored 5-18
O
overview of NAM Traffic Analyzer 1-1
alarm logs 7-1
data collection 4-2
data sources 4-2
GUI 1-2
navigation and control elements 1-3
user interface components 1-3
P
packet captures, troubleshooting A-5
passwords, recovering 2-2
patches, troubleshooting A-12
Port Name 3-6
Port names 3-4, 3-6, 3-8, 3-26, 4-86, 4-88, 4-91
port statistics data, viewing 4-85, 4-94
real-time data in graphical format 4-88
reports 4-88
tables and charts useful in
Interface Stats Current Rates table 4-87, 4-102
Port Stats Current Rates table 4-85
Port Stats Top N chart 4-89, 4-103
Top N Interface Stats chart 4-90
port statistics issues, troubleshooting A-7
Port Stats Current Rates table, using 4-85
real-time data in graphical format 4-88
reports 4-88
Port Stats Top N chart, using 4-89, 4-103
detail 4-93
protocol data, capturing
server data 4-77
protocol directory
managing
creating protocols 3-45
deleting protocols 3-48
editing protocols 3-47
setting up 3-44
protocol filters, in capturing settings 6-8
protocol support, troubleshooting A-17
R
real-time data displays, setting up 1-7
recovering passwords 2-2
Refresh button 3-6
Creating SPAN session 3-12
renaming a report 5-19
Report details
viewing 5-16
Report export
editing 5-23
scheduling 5-21
Reports
deleting 5-19
disabling 5-19
error conditions 5-17
Top N 5-17
reports
accessing 1-8
creating 5-1
basic 5-4
custom 5-19
custom
creating 5-19
deleting 5-21
editing 5-20
moving between folders 5-21
viewing 5-21
deleting
basic 5-19
custom 5-21
managing basic report types 5-2
creating 5-4
deleting 5-19
disabling 5-18
enabling 5-18
renaming 5-19
table of, viewing 5-16
troubleshooting A-11
viewing 5-1
custom reports 5-21
response time data, viewing 4-70
detail
server 4-76
reports
tables and charts useful in
Client/Server Response Time table 4-79
Client/Server Response Time Top N chart 4-81
Server Response Time Top N chart 4-77
response time data collections, managing
creating 3-38
deleting 3-39
editing 3-39
setting up 3-38
RMON
log table, viewing 7-2
router parameters viewing 3-7
S
SCCP
voice alarms 3-59
voice monitoring 3-37
Scheduled reports 5-21
Server Response Time table, using
data, capturing 4-77
detail 4-76
Server Response Time Top N chart, using 4-77
setting
alarm thresholds 3-55
NAM MIB thresholds 3-55
switch thresholds 3-61
syslog 3-60
voice thresholds 3-59
community switch strings 3-26
NAM SNMP system groups 2-11
network parameters 2-10
SIP
voice alarms 3-59
voice monitoring 3-37
SNMP
troubleshooting A-17
SPAN
issues related to, troubleshooting A-4
sessions
creating 3-11
deleting 3-13
editing 3-13
spanning, directing traffic for 3-8
custom NetFlow data sources, creating 3-21
data source, deleting 3-23
data source, editing 3-23
data source information, verifying 3-22
interfaces, selecting 3-22
NetFlow device, selecting 3-22
listening mode, using 3-23
methods (table) 3-9
NDE collection types (table) 3-10
NetFlow, configuring on devices 3-15
Catalyst OS 3-16
Cisco IOS 3-15
multi-layer switching cache 3-15
NAMs in a device slot 3-17
NDE export 3-17
NDE v8 aggregations 3-16
NetFlow devices, managing 3-19
creating 3-19
deleting 3-20
editing 3-19
testing 3-20
SPAN session
creating 3-11
deleting 3-13
editing 3-13
SPAN sources (table) 3-10
VACL, configuring
on LAN VLANs 3-18
on WAN interfaces 3-17
spanning, troubleshooting A-5
Statistics
viewing VRF/VC 4-107
switch
alarm and port statistics issues, troubleshooting A-7
alarm thresholds
creating 3-61
deleting 3-64
editing 3-63
setting 3-61
NAM date/time synchronization issues, and, troubleshooting A-14
Switch Port report
creating 5-4
Switch Remote SPAN 3-9
Switch SPAN 3-9
syslog alarm threshold, setting up 3-60
system administration 2-1
diagnostics, generating for technical assistance 2-21
overview of system administration tasks 2-9
NAM community strings, working with 2-12
NAM SNMP system group, setting and viewing 2-11
NAM system time, setting 2-13
network parameters, setting and viewing 2-10
system resources, viewing 2-9
overview of user administration tasks 2-1
passwords, recovering 2-2
predefined NAM user accounts, changing 2-3
TACACS+ authentication and authorization, establishing 2-5
TACACS+ server, configuring to support NAM 2-6
user privileges (table) 2-2
users, creating new 2-3
users, deleting 2-5
users, editing 2-4
user sessions table, viewing 2-8
system resources, viewing 2-9
System alerts 2-21
system alerts
capturing 2-25
viewing 2-21
System Config Log 5-18
System event log
viewing 5-18
System events 5-18
T
TAC (Technical Assistance Center)
(see also troubleshooting) A-1
TACACS+
authentication and authorization, establishing 2-5
server, configuring to support NAM 2-6
secret key, requirements for 2-7
technical assistance, obtaining
(see also troubleshooting) A-1
diagnostics, generating for 2-21
configuration information, monitoring and capturing 2-23
system alerts, capturing 2-25
system alerts, viewing 2-21
testing NetFlow devices 3-20
TopN Applications chart, using 4-11, 4-16
Top N report 5-17
troubleshooting A-1
data mismatch issues A-16
diagnostic error message issues A-14
host name resolution issues A-14
HTTPS/security certificate issues A-16
image upgrade and patch issues A-12
login issues A-3
NAM and switch date/time synchronization issues A-14
NetFlow monitoring problems A-8
packet capturing and spanning issues A-5
protocol support issues A-17
reporting issues A-11
slow response times 3-66
SNMP issues A-17
SPAN-related issues A-4
switch, cannot communicate with 3-26
switch alarm and port statistics issues A-7
username and password issues A-2
caution regarding deleting all local database web users A-2
voice monitoring issues A-18
web browser response time and display issues A-13
typographical conventions used in this document xiv
U
user
administration (see system administration) 2-1
privileges (table) 2-2
sessions table, viewing 2-8
Users Table (illustration) 2-3
username and password issues, troubleshooting A-2
V
V8 aggregation caches, and NDE flow-masks 4-5
VACL, configuring
on LAN VLANs 3-18
on WAN interfaces 3-17
VC statistics 4-107
verifying NetFlow data source information 3-22
versions of Catalyst 6500 NAM 3-8
Viewing
MPLS traffic statistics 4-106
viewing
active call data 4-32
application data 4-14
capturing, for a specific protocol 4-10, 4-16
detail for a specific protocol 4-14
packets and bytes collected 4-13, 4-17
real-time data in graphical format 4-11, 4-16
community switch strings 3-26
conversations data 4-42
packest and bytes for each host conversation 4-43
custom reports 5-21
DiffServ data 4-57
host conversation details 4-66
host statistics 4-67
real-time data in graphical format 4-66
real-time traffic statistics in graphical format 4-59
reports 4-59
host data 4-34
collected during last time interval 4-34
cumulative MAC stations data 4-41
for a specific host, capturing 4-36
MAC stations current rates 4-39
real-time statistics in graphical format 4-36
reports 4-37
Monitor Overview charts 4-6
NAM log 7-1
NAM MIB alarm details 3-58
NAM SNMP system groups 2-11
network parameters 2-10
packets and bytes collected for top n MAC station conversations 4-49
packets and bytes for each MAC station conversation 4-51
port statistics data 4-85, 4-94
real-time data in graphical format 4-88
reports 4-88
response time data 4-70
client/server detail 4-80, 4-83
server detail 4-76
RMON log table 7-2
router parameters 3-7
switch
log 7-2
system alerts 2-21
system resources 2-9
user sessions table 2-8
VLAN data 4-51
collected for the top n VLAN IDs, in graphical format 4-53
cumulative data for each VLAN ID 4-54
reports 4-53
user priority distributions in graphical format 4-56
user priority distributions per data source 4-55, 4-57
voice data 4-18
active calls 4-32
known phones 4-25
voice protocol overview 4-23
Viewing audit trail 2-22
Virtual circuits 3-28
VLAN data, viewing 4-51
cumulative data for each VLAN ID 4-54
reports 4-53
tables and charts useful in
VLAN Priority (COS) Statistics Cumulative Data table 4-57
VLAN Priority (COS) Statistics Current Rates table 4-55
VLAN Priority (COS) Statistics Top N chart 4-56
VLAN Traffic Statistics Cumulative Data table 4-54
VLAN Traffic Statistics Current Rates table 4-52
VLAN Traffic Statistics Top N chart 4-53
user priority distributions in graphical format 4-56
user priority distributions per data source
cumulative 4-57
current rates 4-55
VLAN Priority (COS) Statistics
Cumulative Data Table, using 4-57
Current Rates table, using 4-55
Top N chart, using 4-56
VLAN report
creating 5-4
VLAN Traffic Statistics
Cumulative Data table, using 4-54
Current Rates table, using 4-52
Top N chart, using 4-53
Voice alarms 3-59
voice alarm thresholds, setting 3-59
voice data
collecting 3-37
viewing 4-18
active calls 4-32
known phones 4-25
voice protocol overview 4-23
Voice monitoring 3-37
voice monitoring, troubleshooting A-18
VPN routing/forwarding table 3-28
VRF statistics 4-107
W
WAN interfaces 3-27
WS-SVC-NAM-1 3-8
WS-SVC-NAM-2 3-8