Feedback
Table Of Contents
A - B - C - D - E - F - G - H - I - L - M - N - O - P - R - S - T - U - V - W -
Index
A
accounts in NAM Traffic Manager, managing 1-7
address filters, using to capture settings 6-7
administration (see system administration) 2-1
Alarm
EMail addresses 3-63
alarms, viewing 7-1
alarm logs, overview 7-1
NAM log, viewing 7-1
switch log, viewing 7-2
alarm thresholds, setting 3-52
NAM MIB thresholds 3-53
creating 3-54
deleting 3-56
editing 3-56
NAM MIB variables, selecting 3-53
switch thresholds 3-59
creating 3-59
deleting 3-61
editing 3-61
syslog, setting up 3-58
voice thresholds 3-56
application data, viewing 4-8
application protocols, capturing data for 4-10, 4-14
detail
cumulative 4-18
packets and bytes collected
real-time data in graphical format 4-10, 4-14
reports
Application report, creating 5-4
Application table reports 4-11, 4-15
tables and charts useful in
Applications Cumulative Data table 4-12, 4-17
Applications Current Rates table 4-9, 4-13
TopN Applications chart 4-11, 4-15
Application Response Time report
creating 5-4
Applications Cumulative Data table, using 4-12, 4-17
details 4-18
packets and bytes collected 4-12, 4-17
Applications Current Rates table, using 4-9, 4-13
application protocol data, capturing 4-10, 4-14
details for specific protocol, viewing 4-9, 4-13
real-time data, viewing 4-10, 4-14
audience for this document xviii
Audit trail 2-21
B
browser response time and display, troubleshooting A-13
C
Capture Analysis
drill down 6-14
Capture data
storage 2-16
Capture Files
Analyze button 6-14
capturing data 6-1
application protocols 4-10, 4-14
capture buffer
displaying data in 1-8
downloading to a file 6-13
capture settings, configuring 6-3
using a custom filter 6-9
using an address filter 6-7
using a protocol filter 6-8
client/server response time 4-69
custom capture filters, setting up 6-18
creating 6-18
deleting 6-21
editing 6-21
custom decode filters, setting up 6-22
creating 6-22
deleting 6-26
editing 6-25
host conversations 4-41
network hosts current rates 4-33
packet decode information, viewing 6-9
protocol decode information, viewing 6-13
response time 4-69
server detail 4-67
server response time 4-67
cautions
regarding
local database web users, deleting all A-2
NAM community strings, deleting 2-13
switch string and read-write community string matching 3-24
significance of xviii
Client/Server Response Time table, using 4-68
data, capturing 4-69
detail 4-69
reports 4-70
Client/Server Response Time Top N chart, using 4-70
collection (see data collection, setting up) 1-6
common navigation and control elements (table) 1-4
community switch strings, setting and viewing 3-24
configuring NAM Traffic Analyzer 3-1
community switch strings, setting and viewing 3-24
data collection, setting up 3-32
core data, collecting 3-32
DiffServe profile, setting up 3-38
DSMON data, monitoring 3-37
response time data, monitoring 3-35
voice data, collecting 3-34
data sources, setting up 3-7
router parameters, viewing 3-6
traffic, directing for spanning 3-7
creating a SPAN session 3-9
custom NetFlow data sources, creating 3-19
deleting a SPAN session 3-12
editing a SPAN session 3-11
listening mode, using 3-21
NDE collection types (table) 3-9
NetFlow, configuring on devices 3-13
NetFlow devices, managing 3-17
NetFlow interfaces, understanding 3-12
NetFlow records, understanding 3-12
SPAN sources (table) 3-8
traffic directing methods (table) 3-8
VACL, configuring on LAN VLANs 3-16
VACL, configuring on WAN interfaces 3-16
Continuous capture 6-5
conversations data, viewing 4-39
cumulative data for each host conversation 4-43
packets and bytes collected for MAC station conversations 4-44
packets and bytes for each host conversation 4-40
capturing data on 4-41
detail 4-41
real-time traffic statistics in graphical format 4-41
reports 4-42
packets and bytes for top n host conversations 4-42
tables and charts useful in
MAC Conversations Top N chart 4-45
MAC Station Conversations Cumulative Data table 4-47
Network Host Conversations Cumulative Data table 4-43
Network Host Conversations Top N chart 4-42
Viewing the Network Host Conversations Current Rates table 4-40
core data, collecting 3-32
Core monitoring
router 3-33
switch 3-33
creating
basic reports 5-4
custom capture filters 6-18
custom decode filters 6-22
custom NetFlow data sources 3-19
data source, deleting 3-21
data source information, verifying 3-21
data sources, editing 3-21
interfaces, selecting 3-20
NetFlow device, selecting 3-20
custom reports 5-20
NAM Traffic Analyzer accounts 1-7
NAM traps 3-62
NetFlow devices 3-17
protocol 3-43
SPAN sessions 3-9
switch thresholds 3-59
Custom capture filter
creating 6-18
custom capture filters
managing
creating 6-18
deleting 6-21
editing 6-21
setting up 6-18
using 6-9
Custom captures 6-18
custom decode filters, managing
creating 6-22
deleting 6-26
editing 6-25
setting up 6-22
Custom filters 6-18
Custom report
editing 5-21
Custom reports 5-20
creating a new folder 5-21
deleting 5-22
moving to a different folder 5-22
viewing 5-22
D
data collection
overview 4-2
setting up 3-32
core data collection 3-32
DiffServe profile data 3-38
DSMON data 3-37
response time data 3-35
voice data 3-34
data mismatches, troubleshooting A-16
Data source
core monitoring 3-33
data sources, overview 4-2
multiple collections, configuring 4-3
NDE flow-masks, and V8 aggregation caches 4-5
protocol autodiscovery 4-4
data sources, setting up 3-7
deleting
basic reports 5-20
custom capture filters 6-21
custom decode filters 6-26
custom NetFlow data sources 3-21
custom reports 5-22
NAM MIB thresholds 3-56
NAM Traffic Analyzer accounts 1-7
NAM traps 3-63
NetFlow devices 3-18
protocols 3-45
SPAN sessions 3-12
switch thresholds 3-61
diagnostic error messages (see troubleshooting) A-14
diagnostics, generating 2-21
configuration information, monitoring and capturing 2-23
system alerts, capturing 2-24
system alerts, viewing 2-21
Diagnostics Tech Support window (illustration) 2-25
Differentiated Services report
creating 5-4
DiffServ Application Statistics Cumulative Data table, using 4-60
DiffServ Application Statistics Current Rates table, using 4-57
application conversation details 4-58
real-time statistics in graphical format 4-58
reports 4-59
DiffServ Application Statistics Top N chart, using 4-59
DiffServ data, viewing 4-54
application conversation details 4-58
host conversation detail 4-62
real-time data for specific hosts 4-62
real-time traffic for specific aggregation groups 4-55
real-time traffic for specific application protocols 4-58
reports
application statistics 4-59
host statistics 4-63
traffic statistics 4-56
tables and charts useful in
DiffServ Application Statistics Cumulative Data table 4-60
DiffServ Application Statistics Current Rates table 4-57
DiffServ Application Statistics Top N chart 4-59
DiffServ Host Statistics Cumulative Data table 4-64
DiffServ Host Statistics Current Rates table 4-61
DiffServ Host Statistics Top N chart 4-63
DiffServ Traffic Statistics Cumulative Data table 4-57
DiffServ Traffic Statistics Current Rates table 4-54
DiffServ Traffic Top N chart 4-56
DiffServe profile, managing
setting up 3-38
DiffServ Host Statistics Cumulative Data table, using 4-64
DiffServ Host Statistics Current Rates table, using 4-61
host conversation details 4-62
real-time data in graphical format 4-62
reports 4-63
DiffServ Host Statistics Top N chart, using 4-63
DiffServ Traffic Statistics Cumulative Data table, using 4-57
DiffServ Traffic Statistics Current Rates table, using 4-54
DiffServ Traffic Statistics table, using
real-time traffic statistics in graphical format 4-55
reports 4-56
DiffServ Traffic Statistics Top N chart, using 4-56
directing traffic for spanning 3-7
custom NetFlow data sources, creating 3-19
data source, deleting 3-21
data source, editing 3-21
data sourcedeleting 3-21
data source information, verifying 3-21
interfaces, selecting 3-20
NetFlow device, selecting 3-20
listening mode, using 3-21
methods (table) 3-8
NDE collection types (table) 3-9
NetFlow, configuring on devices 3-13
devices running Catalyst OS 3-14
devices running Cisco IOS 3-13
devices supporting multi-layer switching cache 3-14
devices supporting NDE export 3-15
devices supporting NDE v8 aggregations 3-14
devices supporting vi aggregations 3-14
NAMs in a device slot 3-15
NetFlow devices, managing 3-17
creating 3-17
deleting 3-18
editing 3-18
testing 3-19
SPAN session
creating 3-9
deleting 3-12
editing 3-11
SPAN sources (table) 3-8
VACL, configuring on LAN VLANs 3-16
VACL, configuring on WAN interfaces 3-16
displaying
alarms 1-9
capture buffer data 1-8
network traffic data 1-8
reports 1-8
documentation
audience for this xviii
typographical conventions in xviii
typographical conventions used in xviii
Drill-Down button 6-14
DSMON data collection, setting up 3-37
E
editing
custom capture filters 6-21
custom decode filters 6-25
custom reports 5-21
NAM MIB thresholds 3-56
NAM Traffic Analyzer accounts 1-7
NAM traps 3-62
NetFlow devices 3-18
protocols 3-44
SPAN sessions 3-11
switch thresholds 3-61
EMail alarms 3-63
Enabling
audit trail 3-65
error messages (see troubleshooting) A-14
F
Filtering
audit trail 2-22
folders, moving custom reports between 5-22
G
global preferences, setting 3-63
GUI for NAM Traffic Analyzer, navigating 1-2
H
H.323
voice alarms 3-57
voice monitoring 3-35
hardware, NAM installation, and
Catalyst 6000 and 6500 series switches 1-1
Cisco 2600, 3660, and 3700 series routers 1-1
help
(see also troubleshooting) A-1
diagnostics, generating for technical assistance 2-21
configuration information, monitoring and capturing 2-23
system alerts, capturing 2-24
system alerts, viewing 2-21
historical network traffic data, storing and retrieving 1-8
host data, viewing 4-31
cumulative data on each host 4-35
cumulative MAC station data 4-38
data for a specific host, capturing 4-33
data on top n MAC stations 4-37
detail 4-32
Host Conversation report
creating 5-4
network hosts table reports 4-34
real-time statistics in graphical format 4-34
tables and charts useful in
MAC Stations Current Rates table 4-36
MAC Stations Top N chart 4-37
Network Hosts Cumulative Data table 4-35
Network Hosts Current Rates table 4-32
Network Hosts Top N chart 4-34
hostname resolution, troubleshooting A-14
HTTP/security certificates, troubleshooting A-16
I
image upgrades, troubleshooting A-12
interface data, viewing
detail 4-78
Interface Stats Current Rates table, using 4-73, 4-87
Interface Top N chart, using 4-76
IP host name resolution, and slow response time, troubleshooting 3-64
L
LastN Calls table, displaying call detail from 4-24
listening mode (NAM), using 3-21
Log
MPLS Import 3-31
logins
troubleshooting A-3
M
MAC station conversations, monitoring
cumulative 4-47
current rates 4-44
top n 4-45
MAC stations, monitoring data on
cumulative 4-38
current rates 4-36
top n 4-37
MGCP
voice alarms 3-57
voice monitoring 3-35
MGCP gateways, how represented 4-23
monitoring data 4-1
application 4-8
packets and bytes for each application protocol 4-9, 4-13
real-time data in graphical format 4-10, 4-14
data collection, overview 4-2
data sources, overview 4-2
multiple collections, configuring 4-3
NDE flow-masks, and V8 aggregation caches 4-5
protocol autodiscovery 4-4
DSMON 3-37
host 4-31
cumulative data on 4-35
MAC stations 4-37
Monitor Overview charts, viewing 4-6
response time 3-35
data collections, creating 3-35
data collections, deleting 3-37
data collections, editing 3-36
voice 4-18
active calls 4-29
known phones 4-23
voice protocol overview 4-21
Monitor Overview charts, viewing 4-6
MPLS Import log 3-31
MPLS traffic statistics 4-91
N
NAM
community strings, working with 2-12
creating 2-12
deleting 2-13
listening mode, using 3-21
MIB alarm thresholds
creating 3-54
deleting 3-56
editing 3-56
setting 3-53
MIB alarm variables, selecting 3-53
SNMP system groups, setting and viewing 2-11
switch date/time synchronization, and, troubleshooting A-14
system time, setting 2-13
configuring with an NTP server 2-14
synchronizing with switch or router 2-14
traps
creating 3-62
deleting 3-63
editing 3-62
setting 3-62
versions 3-7
Nameservers, and slow response time, troubleshooting 3-64
navigation and control elements 1-3
NDE flow-masks, and V8 aggregation caches 4-5
NetFlow
configuring on devices 3-13
Catalyst OS 3-14
Cisco IOS 3-13
multi-layer switching cache 3-14
NAMs in a device slot 3-15
NDE export 3-15
NDE v8 aggregations 3-14
data sources, managing
creating 3-19
deleting 3-21
editing 3-21
interfaces, selecting 3-20
NetFlow device, selecting 3-20
source information, verifying 3-21
devices, managing 3-17
creating 3-17
deleting 3-18
editing 3-18
testing 3-19
interfaces, understanding 3-12
monitoring problems, troubleshooting A-8
records, understanding 3-12
network host data charts and tables, using
Network Host Conversations Cumulative Data table, using 4-43
Network Host Current Rates 4-34
data for a specific host, capturing 4-33
detail 4-32
real-time statistics in graphical format 4-34
Network Host Top N chart 4-34
network parameters, setting and viewing 2-10
network traffic data, storing and retrieving 1-8
NM-NAM devices
NAM version supported 3-7
Router Parameters option, and 1-6
VLAN data, and 1-8
O
overview of NAM Traffic Analyzer 1-1
alarm logs 7-1
data collection 4-2
data sources 4-2
GUI 1-2
navigation and control elements 1-3
user interface components 1-3
P
packet captures, troubleshooting A-5
passwords, recovering 2-2
patches, troubleshooting A-12
port statistics data, viewing 4-71, 4-79
real-time data in graphical format 4-74
reports 4-74
tables and charts useful in
Interface Stats Current Rates table 4-73, 4-87
Port Stats Current Rates table 4-71
Port Stats Top N chart 4-74, 4-88
Top N Interface Stats chart 4-76
port statistics issues, troubleshooting A-7
Port Stats Current Rates table, using 4-71
real-time data in graphical format 4-74
reports 4-74
Port Stats Top N chart, using 4-74, 4-88
detail 4-78
protocol data, capturing
client/server data 4-69
server data 4-67
protocol directory
managing
creating protocols 3-43
deleting protocols 3-45
editing protocols 3-44
setting up 3-42
protocol filters, in capturing settings 6-8
protocol support, troubleshooting A-17
R
real-time data displays, setting up 1-7
recovering passwords 2-2
renaming a report 5-20
Report details
viewing 5-17
Report export
editing 5-24
scheduling 5-22
Reports
deleting 5-20
disabling 5-20
error conditions 5-18
Top N 5-18
reports
accessing 1-8
creating 5-1
basic 5-4
custom 5-20
custom
creating 5-20
deleting 5-22
editing 5-21
moving between folders 5-22
viewing 5-22
deleting
basic 5-20
custom 5-22
managing basic report types 5-1
creating 5-4
deleting 5-20
disabling 5-19
enabling 5-19
renaming 5-20
table of, viewing 5-16
troubleshooting A-11
viewing 5-1
custom reports 5-22
response time data, viewing 4-65
detail
client/server 4-69
server 4-66
reports
client/server 4-70
server 4-67
tables and charts useful in
Client/Server Response Time table 4-68
Client/Server Response Time Top N chart 4-70
Server Response Time table 4-66
Server Response Time Top N chart 4-67
response time data collections, managing
creating 3-35
deleting 3-37
editing 3-36
setting up 3-35
RMON
log table, viewing 7-2
router parameters viewing 3-6
S
SCCP
voice alarms 3-57
voice monitoring 3-35
Scheduled reports 5-22
Server Response Time table, using 4-66
data, capturing 4-67
detail 4-66
reports 4-67
Server Response Time Top N chart, using 4-67
setting
alarm thresholds 3-52
NAM MIB thresholds 3-53
switch thresholds 3-59
syslog 3-58
voice thresholds 3-56
community switch strings 3-24
NAM SNMP system groups 2-11
network parameters 2-10
SIP
voice alarms 3-57
voice monitoring 3-35
SNMP
troubleshooting A-17
SPAN
issues related to, troubleshooting A-4
sessions
creating 3-9
deleting 3-12
editing 3-11
spanning, directing traffic for 3-7
custom NetFlow data sources, creating 3-19
data source, deleting 3-21
data source, editing 3-21
data source information, verifying 3-21
interfaces, selecting 3-20
NetFlow device, selecting 3-20
listening mode, using 3-21
methods (table) 3-8
NDE collection types (table) 3-9
NetFlow, configuring on devices 3-13
Catalyst OS 3-14
Cisco IOS 3-13
multi-layer switching cache 3-14
NAMs in a device slot 3-15
NDE export 3-15
NDE v8 aggregations 3-14
NetFlow devices, managing 3-17
creating 3-17
deleting 3-18
editing 3-18
testing 3-19
SPAN session
creating 3-9
deleting 3-12
editing 3-11
SPAN sources (table) 3-8
VACL, configuring
on LAN VLANs 3-16
on WAN interfaces 3-16
spanning, troubleshooting A-5
Statistics
viewing VRF/VC 4-92
switch
alarm and port statistics issues, troubleshooting A-7
alarm thresholds
creating 3-59
deleting 3-61
editing 3-61
setting 3-59
NAM date/time synchronization issues, and, troubleshooting A-14
Switch Port report
creating 5-4
syslog alarm threshold, setting up 3-58
system administration 2-1
diagnostics, generating for technical assistance 2-21
overview of system administration tasks 2-9
NAM community strings, working with 2-12
NAM SNMP system group, setting and viewing 2-11
NAM system time, setting 2-13
network parameters, setting and viewing 2-10
system resources, viewing 2-9
overview of user administration tasks 2-1
passwords, recovering 2-2
predefined NAM user accounts, changing 2-2
TACACS+ authentication and authorization, establishing 2-5
TACACS+ server, configuring to support NAM 2-6
user privileges (table) 2-2
users, creating new 2-3
users, deleting 2-5
users, editing 2-4
user sessions table, viewing 2-8
system resources, viewing 2-9
System alerts 2-21
system alerts
capturing 2-24
viewing 2-21
System Config Log 5-19
System event log
viewing 5-19
System events 5-19
T
TAC (Technical Assistance Center)
(see also troubleshooting) A-1
TACACS+
authentication and authorization, establishing 2-5
server, configuring to support NAM 2-6
secret key, requirements for 2-7
technical assistance, obtaining
(see also troubleshooting) A-1
diagnostics, generating for 2-21
configuration information, monitoring and capturing 2-23
system alerts, capturing 2-24
system alerts, viewing 2-21
testing NetFlow devices 3-19
TopN Applications chart, using 4-11, 4-15
Top N report 5-18
troubleshooting A-1
data mismatch issues A-16
diagnostic error message issues A-14
host name resolution issues A-14
HTTPS/security certificate issues A-16
image upgrade and patch issues A-12
login issues A-3
NAM and switch date/time synchronization issues A-14
NetFlow monitoring problems A-8
packet capturing and spanning issues A-5
protocol support issues A-17
reporting issues A-11
slow response times 3-64
SNMP issues A-17
SPAN-related issues A-4
switch, cannot communicate with 3-24
switch alarm and port statistics issues A-7
username and password issues A-2
caution regarding deleting all local database web users A-2
voice monitoring issues A-18
web browser response time and display issues A-13
typographical conventions used in this document xviii
U
user
administration (see system administration) 2-1
privileges (table) 2-2
sessions table, viewing 2-8
Users Table (illustration) 2-3
username and password issues, troubleshooting A-2
V
V8 aggregation caches, and NDE flow-masks 4-5
VACL, configuring
on LAN VLANs 3-16
on WAN interfaces 3-16
VC statistics 4-92
verifying NetFlow data source information 3-21
versions of Catalyst 6500 NAM 3-7
Viewing
MPLS traffic statistics 4-91
viewing
active call data 4-29
application data 4-8
capturing, for a specific protocol 4-10, 4-14
detail for a specific protocol 4-18
packets and bytes collected 4-12, 4-17
real-time data in graphical format 4-10, 4-14
community switch strings 3-24
conversations data 4-39
packest and bytes for each host conversation 4-40
custom reports 5-22
DiffServ data 4-54
host conversation details 4-62
host statistics 4-63
real-time data in graphical format 4-62
real-time traffic statistics in graphical format 4-55
reports 4-56
host data 4-31
collected during last time interval 4-32
cumulative MAC stations data 4-38
for a specific host, capturing 4-33
MAC stations current rates 4-36
real-time statistics in graphical format 4-34
reports 4-34
Monitor Overview charts 4-6
NAM log 7-1
NAM MIB alarm details 3-55
NAM SNMP system groups 2-11
network parameters 2-10
packets and bytes collected for top n MAC station conversations 4-45
packets and bytes for each MAC station conversation 4-47
port statistics data 4-71, 4-79
real-time data in graphical format 4-74
reports 4-74
response time data 4-65
client/server 4-70
client/server detail 4-69
server 4-67
server detail 4-66
RMON log table 7-2
router parameters 3-6
switch
log 7-2
system alerts 2-21
system resources 2-9
user sessions table 2-8
VLAN data 4-48
collected for the top n VLAN IDs, in graphical format 4-49
cumulative data for each VLAN ID 4-50
reports 4-49
user priority distributions in graphical format 4-52
user priority distributions per data source 4-51, 4-53
voice data 4-18
active calls 4-29
known phones 4-23
voice protocol overview 4-21
Viewing audit trail 2-21
Virtual circuits 3-26
VLAN data, viewing 4-48
cumulative data for each VLAN ID 4-50
reports 4-49
tables and charts useful in
VLAN Priority (COS) Statistics Cumulative Data table 4-53
VLAN Priority (COS) Statistics Current Rates table 4-51
VLAN Priority (COS) Statistics Top N chart 4-52
VLAN Traffic Statistics Cumulative Data table 4-50
VLAN Traffic Statistics Current Rates table 4-48
VLAN Traffic Statistics Top N chart 4-49
user priority distributions in graphical format 4-52
user priority distributions per data source
cumulative 4-53
current rates 4-51
VLAN Priority (COS) Statistics
Cumulative Data Table, using 4-53
Current Rates table, using 4-51
Top N chart, using 4-52
VLAN report
creating 5-4
VLAN Traffic Statistics
Cumulative Data table, using 4-50
Current Rates table, using 4-48
Top N chart, using 4-49
Voice alarms 3-57
voice alarm thresholds, setting 3-56
voice data
collecting 3-34
viewing 4-18
active calls 4-29
known phones 4-23
voice protocol overview 4-21
Voice monitoring 3-34
voice monitoring, troubleshooting A-18
VPN routing/forwarding table 3-26
VRF statistics 4-92
W
WAN interfaces 3-24
WS-SVC-NAM-1 3-7
WS-SVC-NAM-2 3-7