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Table Of Contents
Introducing the Cisco NAM 2204 Appliance
Product Serial Number Location
Cisco Product Identification Tool
Cisco NAM 2204 Appliance Front View
Cisco NAM 2204 Appliance Rear View
Input/Output Ports and Connectors
Overtemperature Protection (OTP)
Introducing the Cisco NAM 2204 Appliance
This chapter provides an introduction to the Cisco NAM 2204 appliance and describes the appliance hardware, major components, and front- and rear-panel LED indicators, controls, and connectors.
The Cisco NAM 2204 appliance comes preloaded with Cisco Network Analysis Module (NAM), 4.0 software. NAM 4.0 software enables network managers to understand, manage, and improve how applications and services are delivered to end-users.
The NAM offers flow-based traffic analysis of applications, hosts, and conversations, performance-
based measurements on application, server, and network latency, quality of experience metrics for network-based services such as voice over IP (VoIP) and video, and problem analysis using deep, insightful packet captures.The Cisco NAM includes an embedded, web-based Traffic Analyzer GUI that provides quick access to the configuration menus and presents easy-to-read performance reports on web for different types of services and traffic including voice and video, response time, and network flow-based reports.
This chapter includes the following sections:
Product Overview
The Cisco NAM 2204 appliance (see Figure 1-1) is contained in a standard shelf-rack enclosure. The appliance weighs 35 lb (15.9 kg). It measures 1.69 inches high x 17 inches wide x 20 inches deep (4.29 cm x 43.18 cm x 50.80 cm). These dimensions do not include the rack handles.
Figure 1-1 Cisco NAM 2204 Appliance Front View
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See Chapter 4, "Installing the Cisco NAM 2204 Appliance Hardware Options," for upgrade options and spare part numbers.
The Cisco NAM 2204 appliance is configured for AC-input power and has a single auto-ranging AC-input power supply, mounted in a standard 19-inch (48.3 cm) 2- or 4-post equipment rack (using the rack-mount brackets provided) and includes the following:
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The Cisco NAM 2204 appliance is normally shipped with a 4-post rack-mount kit. (See Chapter 3, "Installing the Cisco NAM 2204 Appliance.")
Product Serial Number Location
On the Cisco NAM 2204 appliance, the serial number label is located on the front of the appliance at the lower-left, as shown in Figure 1-2.
Figure 1-2 Cisco NAM 2204 Appliance Serial Number Location
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Cisco Product Identification Tool
The Cisco Product Identification (CPI) tool helps you retrieve the serial number of your Cisco products.
Before you submit a request for service online or by phone, use the CPI tool to locate your product serial number. You can access this tool from the Cisco Support website by clicking the Get Tools & Resources link, clicking the All Tools (A-Z) tab, and then choosing Cisco Product Identification Tool from the alphabetical list.
This tool offers three search options:
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Search results show an illustration of your product with the serial number label location highlighted. Locate the serial number label on your product and record the information before you place a service call.
The CPI tool is accessed via Cisco.com at the following URL:
http://tools.cisco.com/Support/CPI/index.do
Access to the CPI tool on the Cisco Support website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at:
http://tools.cisco.com/RPF/register/register.do
Hardware Features
This section illustrates and describes the front- and rear-panel controls, ports, and LED indicators on the Cisco NAM 2204 appliance.
Cisco NAM 2204 Appliance Front View
On the front panel, viewing from left to right, the Cisco NAM 2204 appliance includes the following components:
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Figure 1-3 shows the location of these components.
Figure 1-3 Cisco NAM 2204 Appliance Front View
USB port
Hard Disk Drive Activity LED
Power button
NIC 1 LED
Appliance Power LED
NIC 2 LED
LEDs
Table 1-1 describes the Cisco NAM 2204 appliance LEDs located on the front panel.
Cisco NAM 2204 Appliance Rear View
On the rear panel, viewing from left to right, the Cisco NAM 2204 appliance includes the following components:
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Figure 1-4 shows the orientation of these components.
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Figure 1-4 Cisco NAM 2204 Appliance Rear View
AC power receptacle
Unused NIC LED
PS/2 connector (mouse)
Unused NIC LED
PS/2 connector (keyboard)
Two USB ports (2.0)
Serial (EIA/TIA-232) console port
NIC 1 port (10/100/1000 Mb/s) or Ethernet 0
Video (VGA) port
Monitoring ports (see Figure 1-5)
Inactive NIC port; unused
Figure 1-5 shows the location of the monitoring ports on the back panel of the Cisco NAM 2204 appliance. These are logical DataPort inputs (DataPort 1 - DataPort 4 from right to left) for the NAM appliance. Figure 1-5 shows the RJ-45 ports of the Cisco 2204-RJ45 appliance. The Cisco 2204-SFP appliance has slots in this location for your SFP modules.
Figure 1-5 Monitoring Ports
LEDs
The rear of the Cisco NAM 2204 appliance includes LEDs that indicate the connection activity and speed of the NIC 1 port. See location 10 in Figure 1-4. See Figure 1-6 for a deetailed view of the connector and LEDs. Table 1-2 describes the activity and connection speed associated with each LED state.
Figure 1-6 NIC 1 LEDs
Input/Output Ports and Connectors
The Cisco NAM 2204 appliance supports the following I/O connectors on the rear of the appliance:
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Management Port (NIC 1)
The Cisco NAM 2204 appliance comes with an integrated dual-port Ethernet controller which provides an interface for connecting to 10-Mb/s, 100-Mb/s, or 1000-Mb/s networks. The Ethernet controller also provides full-duplex (FDX) capability which enables simultaneous transmission and reception of data on the Ethernet local-area network (LAN).
To access the management port, connect a Cat5e or 6 unshielded twisted-pair (UTP) cable to the RJ-45 connector on the back of the appliance. (See Table 1-3.)
Ethernet Port Connector
Figure 1-7 shows the Ethernet RJ-45 port and plug.
Figure 1-7 RJ-45 Port and Plug
Table 1-4 lists the RJ-45 pin signals used on the connector.
Serial (Console) Port
The Cisco NAM 2204 appliance has one standard serial (console) port. Use the configuration/setup utility program to change the port address assignments.
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Serial (Console) Port Connector
The Cisco NAM 2204 appliance has one serial port connector located on the back of the appliance.
Figure 1-8 shows the pin number assignments for the 9-pin, male D-shell serial port connector on the back of the appliance. These pin number assignments conform to industry standards.
Figure 1-8 Serial Port Connector
Table 1-5 shows the serial (console) port pinout description.
Environmental Monitoring
The Cisco NAM 2204 appliance has protection circuits that monitor and detect overcurrent, overvoltage, and overtemperature conditions inside the appliance. If the power supply shuts down or latches off, an AC cycle of off for 15 seconds and on for 1 second will reset the power supply.
Overcurrent Protection (OCP)
The power supply shuts down and latches off after an overcurrent condition occurs. This latch is cleared by an AC power interruption.
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Overvoltage Protection (OVP)
The power supply shuts down and latches off after an overvoltage condition occurs. This latch is cleared by an AC power interruption.
Overtemperature Protection (OTP)
The power supply is protected against overtemperature conditions caused by the loss of fan cooling or excessive ambient temperature. In an OTP condition, the power supply will shut down. When the power supply temperature drops to the rated safety limit, the power supply restores power automatically.
Regulatory Compliance
For regulatory compliance and safety information, see the Cisco Regulatory Compliance and Safety Information for the Cisco NAM 2204 Appliance document. This document is available online at Cisco.com (see the "Obtaining Documentation and Submitting a Service Request" section on page xvii for more information).
