Table Of Contents
Obtaining Technical Assistance
Cisco Technical Support Web Site
About This Guide
Objective
The Cisco CNS NetFlow Collection Engine Installation and Configuration Guide, Release 5.0.2 describes the CNS NetFlow Collection Engine application, which is used with the NetFlow services data export feature on Cisco routers and Catalyst 5000 and 6000 series switches. This document also describes the system requirements that must be met to install the CNS NetFlow Collection Engine product, as well as, how to install, start, and configure CNS NetFlow Collection Engine.
NetFlow services consist of high-performance IP switching features that capture a rich set of traffic statistics exported from routers and switches while they perform their switching function. CNS NetFlow Collection Engine provides fast, scalable, and economical data collection from multiple export devices exporting NetFlow data records.
Prior to reading this manual, you should read the Release Notes for Cisco CNS NetFlow Collection Engine Release 5.0.2 document. These release notes provide information about known software and documentation problems and any last minute information about the CNS NetFlow Collection Engine software not available when this guide was produced.
In previous releases, this product was referred to as Cisco NetFlow FlowCollector (NFC).
Audience
This guide is intended primarily for individuals with network and system administration skills. You should have a basic understanding of network design, operation, and terminology, as well as familiarity with your own network configurations. You also must have a basic familiarity with Web browsers, Hewlett Packard's HP-UX, or Sun Microsystem's Solaris Operating System.
How This Guide Is Organized
This guide is organized as follows:
"Overview," describes the CNS NetFlow Collection Engine application.
"Installing CNS NetFlow Collection Engine," describes how to install the CNS NetFlow Collection Engine.
"Configuring CNS NetFlow Collection Engine," describes how to configure CNS NetFlow Collection Engine and then validate that it s operating properly.
An Index is also provided.
Command Syntax Conventions
Table 1 describes the syntax used with the commands in this document.
Obtaining Documentation
The following sections explain how to obtain documentation from Cisco Systems.
World Wide Web
You can access the most current Cisco documentation on the World Wide Web at the following URL:
Translated documentation is available at the following URL:
http://www.cisco.com/public/countries_languages.shtml
Ordering Documentation
Cisco documentation is available in the following ways:
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Registered Cisco Direct Customers can order Cisco product documentation from the Networking Products MarketPlace:
http://www.cisco.com/public/ordsum.html
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http://www.cisco.com/go/subscription
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Documentation Feedback
If you are reading Cisco product documentation on Cisco.com, you can submit technical comments electronically. Click Leave Feedback at the bottom of the Cisco Documentation home page. After you complete the form, print it out and fax it to Cisco at 408 527-0730.
You can e-mail your comments to bug-doc@cisco.com.
To submit your comments by mail, use the response card behind the front cover of your document, or write to the following address:
Cisco Systems
Attn: Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883We appreciate your comments.
Obtaining Technical Assistance
Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools by using the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access to the technical support resources on the Cisco Technical Support Web Site.
Cisco.com
Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.
Cisco.com is a highly integrated Internet application and a powerful, easy-to-use tool that provides a broad range of features and services to help you to
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You can self-register on Cisco.com to obtain customized information and service. To access Cisco.com, go to the following URL:
Technical Assistance Center
The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two types of support are available through the Cisco TAC: the Cisco Technical Support Web Site and the Cisco TAC Escalation Center.
Inquiries to Cisco TAC are categorized according to the urgency of the issue:
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Which Cisco TAC resource you choose is based on the priority of the problem and the conditions of service contracts, when applicable.
Cisco Technical Support Web Site
The Cisco Technical Support Web Site allows you to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco Technical Support Web Site, go to the following URL:
All customers, partners, and resellers who have a valid Cisco services contract have complete access to the technical support resources on the Cisco Technical Support Web Site. The Cisco Technical Support Web Site requires a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to the following URL to register:
http://www.cisco.com/register/
If you cannot resolve your technical issues by using the Cisco Technical Support Web Site, and you are a Cisco.com registered user, you can open a case online by using the TAC Case Open tool at the following URL:
http://www.cisco.com/tac/caseopen
If you have Internet access, it is recommended that you open P3 and P4 cases through the Cisco Technical Support Web Site.
Cisco TAC Escalation Center
The Cisco TAC Escalation Center addresses issues that are classified as priority level 1 or priority level 2; these classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer will automatically open a case.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to the following URL:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled; for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). In addition, please have available your service agreement number and your product serial number.