Table Of Contents
Installing MWTM on Linux
Overview of Installing MWTM
Prerequisites for Installing MWTM
Becoming the Root User
Installing the MWTM Server
Installing MWTM to a Different Directory
Specifying Alternate Ports
Verifying MWTM Installation
Checking for Error Messages
Viewing Packaging Information for MWTM
Verifying the Installation Directories
Starting MWTM
Uninstalling MWTM
Overview of Uninstalling MWTM
Running the Uninstall Program
Installing MWTM on Linux
This chapter describes how to install the MWTM server software on a Linux system. It also provides information about verifying the MWTM installation and uninstalling and reinstalling MWTM on Linux.
This chapter includes the following sections:
•
Overview of Installing MWTM
•
Prerequisites for Installing MWTM
•
Becoming the Root User
•
Becoming the Root User
•
Installing the MWTM Server
•
Installing MWTM to a Different Directory
•
Specifying Alternate Ports
•
Verifying MWTM Installation
•
Starting MWTM
•
Uninstalling MWTM
Overview of Installing MWTM
You can install the MWTM server software on a Linux system using the following installation menu option:
•
Install MWTM Server
The MWTM software consists of the following Linux RPM packages:
•
MWTM server (CSCOsgm-s, CSCOsgm-jre, CSCOsgm-web)
When the MWTM installation program prompts you for a response, it displays the default value for each prompt in square brackets [ ]. To accept the default value, press Return. (When in doubt, accept the default.)
MWTM also verifies the availability of all values, such as port numbers, before accepting them.
To stop the MWTM installation program at any time, press Ctrl-C.
If you attempt to install MWTM in one window while installing another product in another window, the MWTM installation fails. If this situation occurs, wait until all other product installations are complete, then enter the following command from the top of the MWTM DVD Image:
This command removes all MWTM components and restores your system to a clean state. Then reinstall MWTM.
Prerequisites for Installing MWTM
Before you run the MWTM installation program:
•
Make sure your Linux system meets the requirements listed in "Preparing to Install MWTM."
•
Determine whether you want MWTM to receive SNMP traps:
–
If you want MWTM to receive traps natively, determine whether MWTM is to receive traps on the standard UDP port number 162 or on another port. For example, if your RAN-O devices have been configured to send traps to a different port, or if trap multiplexing devices and NMS applications in your network have been configured to send traps to a different port, you need to specify that port number when prompted by the MWTM installation program.
•
Determine whether you want to configure MWTM Security Services, and whether you want local-based or Linux-based authentication. For more information, see the "Configuring MWTM User-Based Access" section of the Cisco Mobile Wireless Transport Manager User Guide.
•
Determine whether CiscoWorks is installed on your system, whether you want to integrate MWTM with CiscoWorks, and the name and port number for the CiscoWorks Web server. The default port number is 1741.
•
Determine whether you want the MWTM server to automatically discover your network the first time the server starts after installation. If so, determine the name or IP address of the node you want to use as a seed node. For more information about the Discovery process and how to use seed nodes, see the "Loading Seed Nodes and Seed Files" section of the Cisco Mobile Wireless Transport Manager User Guide.
Becoming the Root User
To install and configure MWTM, you must be logged in as the root user on the system where you want to install MWTM.
Caution 
As the root user, you can adversely affect your operating environment if you are unaware of the effects of the commands you use. If you are a relatively inexperienced UNIX user, limit your activities as the root user to the tasks described in this manual.
If you are not logged in, log in as the root user:
> Password: root-password
If you are already logged in, but not as the root user, use the su command to change your login to root:
# Password: root-password
Installing the MWTM Server
This procedure assumes that you have not already installed the MWTM server or client on this workstation. If you have already installed the MWTM server or client on this workstation, some steps might be added, some might be different, and some might be unnecessary and ignored by MWTM.
To install the MWTM server, complete the following steps:
Step 1
Log in as the root user, as described in the "Becoming the Root User" section.
Step 2
Mount the DVD-ROM drive, as described in "Mounting and Unmounting the DVD-ROM Drive on Solaris/Linux."
Step 3
Change to the mounted directory using the cd command:
# cd /mnt/cdrom/mwtm-linux
Step 4
Start the installation script by entering the following command:
Note
If you are installing MWTM using an NFS-exported DVD-ROM drive, image checking might take several hours to complete. To avoid this problem, enter ./setup.sh -i, which disables image checking.
Step 5
The MWTM installation program displays the installation menu:
1) Review README File First (Recommended)
2) Install MWTM Server and Client (Client Unsupported)
Please choose an option ->
Note
The Linux client is unsupported and undocumented. Only the Linux server is supported and documented.
Choose one of the following options:
•
To read the latest information about MWTM in the README file, type 1 and press Return. The README file contains late-breaking information about MWTM that might not be found in the other product documentation.
•
To install the MWTM server on the system, type 3 and press Return.
Step 6
The MWTM server install tool begins. MWTM performs a system requirements check and a TCP/IP address check. The following question appears:
The server must bind to a specific IP address. This address will be used by any remote
client connecting to the server.
Enter IP address to use for client communications:
Enter the IP address you want to use, then press Return.
Step 7
MWTM performs a TCP/IP port usage check, then displays the MWTM server summary:
========================================================
=================- MWTM Server Summary -=================
========================================================
INFO: The following parameters will be used:
INFO: [1] Server Name : your_mwtm_server
INFO: [2] Web Server : 1774/tcp
INFO: [3] JSP Server : 1775/tcp
INFO: [4] Naming Server : 44742/tcp
INFO: [5] Browser Path : /opt/netscape/netscape
Press Return to continue ->
where your_mwtm_server is the name of the MWTM Server.
Press Return.
Step 8
The MWTM installation program attempts to determine whether there is adequate space in the default installation directory, /opt, to install the MWTM server.
•
If there is adequate space, installation continues.
•
If there is not adequate space, the MWTM installation program asks you to specify a different directory. See the "Installing MWTM to a Different Directory" section for more information. After you specify a different directory, installation continues.
The MWTM installation program also checks the following directories to determine whether there is adequate space: /var/sadm, /var/tmp, and /tmp. If there is not adequate space on any of these directories, the following message appears:
There is insufficient space in <directory> for installation to proceed.
The installation process stops and exits.
Step 9
If your system does not meet the requirements for Express Install, installation continues with Step 10.
If your system does meet the requirements, the MWTM installation program displays the following prompt:
Do you want the Express Install (y/n)? [Y]
The Express Install option uses default settings, minimizing system prompts.
•
To choose the Express Install, press Return, and skip to Step 16.
•
To choose the standard installation, which prompts you for additional information, type n, press Return, and continue with Step 10.
Step 10
The MWTM installation program displays the following prompt:
Where should the product be installed? [/opt]
To accept the default value, press Return; or type a different location and press Return.
Step 11
The MWTM installation program displays the following prompt:
Which tcp port should Web Server use? [1774]
To accept the default value (recommended), press Return; or type a different, numeric port number and press Return.
(MWTM works on standard Web port 80, but software installed in the future that requires port 80 might conflict with MWTM.)
Do not enter a non-numeric port number. If you do, you are prompted to enter a numeric port number.
Step 12
The MWTM installation program displays the following prompt:
Which tcp port should JSP Server use? [1775]
To accept the default value, press Return; or type a different, numeric port number and press Return.
Do not enter a non-numeric port number. If you do, you are prompted to enter a numeric port number.
Step 13
The MWTM installation program displays the following prompt:
Which tcp port should Naming Server use? [44742]
To accept the default value, press Return; or type a different, numeric port number and press Return.
Do not enter a non-numeric port number. If you do, you are prompted to enter a numeric port number.
Step 14
The MWTM installation program displays the following messages and prompt:
========================================================
=================- MWTM Server Summary -=================
========================================================
INFO: The following parameters will be used:
INFO: [1] Server Name : your_mwtm_server
INFO: [2] Web Server : your_web_server_port/tcp
INFO: [3] JSP Server : your_JSP_server_port/tcp
INFO: [4] Naming Server : your_naming_server_port/tcp
INFO: [5] Browser Path : your_browser_path
If necessary, you can change these settings after installing MWTM by using the following commands:
•
To change the Server Name, use the mwtm servername command. The MWTM client name changes to match the new server name.
•
To change the Browser Path, use the mwtm browserpath command.
•
To change the Web Server TCP port number, use the mwtm webport command.
•
To change the JSP Server TCP port number, use the mwtm jspport command.
•
To verify the new settings, use the mwtm props command.
The MWTM installation program then displays the following prompt:
Press Return to continue ->
Press Return.
Step 15
If CiscoWorks is not installed on your system, installation continues with Step 16.
If CiscoWorks is installed on your system, the MWTM installation program automatically integrates the MWTM server with CiscoWorks and displays output similar to the following:
Registering MWTM Server with CiscoWorks Application Registry...
Integrating MWTM Server with CiscoWorks Common Services...
[Fri Aug 12 16:37:58 EDT 2005] INFO [CMICLogger : info] :
com.cisco.nm.cmf.cmic.CMICApplicationRegistry Registering mwtm with ems-svr278 1741 http
[Fri Aug 12 16:37:59 EDT 2005] INFO [CMICLogger : info] :
com.cisco.nm.cmf.cmic.registry.OperateRecords Processing template
/opt/CSCOpx/objects/data/cmf/cmic/mst-templates/sgm.xml
[Fri Aug 12 16:37:59 EDT 2005] INFO [CMICLogger : info] :
com.cisco.nm.cmf.cmic.registry.OperateRecords The number of records to be added : 44
[Fri Aug 12 16:38:00 EDT 2005] INFO [CMICLogger : info] :
com.cisco.nm.cmf.cmic.registry.RegistryInteractor Successfully added record to the
registry :44
[Fri Aug 12 16:38:00 EDT 2005] INFO [CMICLogger : info] :
com.cisco.nm.cmf.cmic.registry.OperateRecords Writing registered template at
/opt/CSCOpx/objects/data/cmf/cmic/registered-templates/mobilewirelesstransportmanager.5.0.
ems-svr278.1741.http.xml
[Fri Aug 12 16:38:00 EDT 2005] INFO [CMICLogger : info] :
com.cisco.nm.cmf.cmic.registry.OperateRecords Setting permissions to casuser:casusers for
registered template.
[Fri Aug 12 16:38:00 EDT 2005] INFO [CMICLogger : info] :
com.cisco.nm.cmf.cmic.CMICApplicationRegistry Registering in UNRESTERDBsgmwith display
Preference asself
[Fri Aug 12 16:38:00 EDT 2005] INFO [CMICLogger : info] :
com.cisco.nm.cmf.cmic.registry.CMICApplicationRegistry Retrieving the last registered
application name
[Fri Aug 12 16:38:00 EDT 2005] INFO [CMICLogger : info] :
com.cisco.nm.cmf.cmic.UnRegisterApplicationList Setting UNREGISTERDB
[Fri Aug 12 16:38:00 EDT 2005] INFO [CMICLogger : info] :
com.cisco.nm.cmf.cmic.UnRegisterApplicationList retriving from UNREGISTERDB
End of UnregiseterApplicaionList
[Fri Aug 12 16:38:00 EDT 2005] INFO [CMICLogger : info] :
com.cisco.nm.cmf.cmic.UnRegisterApplicationList storing in UNREGISTERDB
[Fri Aug 12 16:38:00 EDT 2005] INFO [CMICLogger : info] :
com.cisco.nm.cmf.cmic.UnRegisterApplicationList Added appname:Mobile Wireless Transport
Managerpreferenceself
CiscoWorks must be restarted to register MWTM menus:
Integration of MWTM Server with CiscoWorks Complete.
Note
This step does not start the CiscoWorks server automatically. If the CiscoWorks server was not running when you began installing MWTM, you must start it manually.
Step 16
The MWTM installation program displays the following prompt:
Would you like to configure MWTM to receive SNMP traps? [y]
•
If you do not want to configure MWTM to receive SNMP traps, type n and press Return.
•
If you want to configure MWTM to receive SNMP traps, press Return. When you select an SNMP trap port number for the MWTM server, make sure your network elements use the same SNMP trap port number. See the description of the snmp-server host command in the "RAN-O Requirements" section for more information.
Step 17
The MWTM installation program displays the following prompt:
Would you like to configure MWTM Security Services? [y]
•
If you do not want to configure MWTM Security Services, type n and press Return.
•
If you want to configure MWTM Security Services, press Return. The MWTM installation program displays the following messages and prompt:
MWTM provides two types of security authentication, linux and local.
Local authentication allows creation of user accounts and passwords local to the MWTM
system. When using this method, usernames, passwords, and access levels are managed
using MWTM commands.
Linux authentication uses the standard linux-based user accounts and passwords as
specified in the /etc/nsswitch.conf file. Using this method, authentication can be
provided by the local /etc/passwd file or from a distributed NIS or Kerberos system.
When using this method, access levels are assigned to user accounts using MWTM
commands, but all usernames and passwords are managed using linux commands.
The valid choices for authentication type are linux and local.
Please choose the type of authentication to use: [local]
–
If you want MWTM to use local-based authentication, press Return. The MWTM installation program displays the following message:
Authentication type set to: local.
–
If you want MWTM to use Linux-based authentication, type linux and press Return. The MWTM installation program displays the following message:
Authentication type set to: linux.
The MWTM installation program then displays the following messages:
User Based Access Protection Is Enabled.
Use the "mwtm adduser" command to add users.
Log in with user names and passwords for access to MWTM features.
Step 18
The MWTM installation program displays the following prompt:
Would you like to discover your network after startup? [n]
•
If you want the MWTM server to automatically discover your network the first time the server starts after installation, type y and press Return.
The MWTM installation program displays the following prompt:
Enter name of device to use to seed discovery:
Type the name or IP address of a seed node and press Return.
Note
MWTM does not verify that the node name you enter is a valid node name.
For more information about the Discovery process and how to use seed nodes, see the "Discovering the Network" section of the Cisco Mobile Wireless Transport Manager User Guide.
•
If you do not want the MWTM server to automatically discover your network the first time the server starts after installation, press Return.
Step 19
Server installation completes, and the MWTM installation program displays the following message:
To use this product, set your path to:
To access the MWTM Web Server use the URL:
http://your_mwtm_server:your_web_server_port
Check the documentation for supported browsers and versions.
where:
•
your_mwtm_server is the name of the MWTM Web Server
•
your_web_server_port is the TCP port number used by the Web Server
This URL is required if you want to install the MWTM client software using the Web interface on the MWTM server.
Tip
You can also use the Web interface on the MWTM server to access server logs, system information, and MWTM documentation.
The MWTM installation program then displays the following messages and prompt:
No Errors were encountered during installation.
Please review /var/tmp/cisco_sgmsvr_install.log for detailed results.
Would you like to view the log? [n]
•
If you do not want to view the log, installation is complete. Press Return.
•
If you want to view the log, type y and press Return. The server installation log is displayed, followed by the prompt:
Press Return to continue ->
Press Return.
Step 20
To verify that the installation was successful, see the procedures in the "Verifying MWTM Installation" section.
Step 21
The MWTM installation program displays the following MWTM start menu:
1) Start MWTM Server and Client
2) Start MWTM Server Only
Please choose an option ->
To start MWTM at this time, type one of the options and press Return. To start MWTM at a later time, see the "Starting MWTM" section.
Installing MWTM to a Different Directory
To install the MWTM software in a directory other than the /opt default directory, use the standard installation and specify a new location to install the MWTM software.
In the following example, the MWTM installation program detects insufficient space in the /opt default directory and recommends an alternate directory, /usr2, which has enough available space:
============================================================
================- Disk Space Usage check -==================
============================================================
INFO: For this product the default disk space requirements are:
INFO: Checking default disk space requirements...
INFO: /opt has insufficient space for installation.
INFO: Express Install has been disabled.
============================================================
INFO: Local disks on this machine with enough space to install:
Filesystem kbytes used avail capacity Mounted on
/dev/dsk/c0t4d0s6 1925720 288623 1444527 17% /usr2
Where should the product be installed? [/usr2]
To accept the recommended directory, press Return. Otherwise, specify another directory and press Return.
Specifying Alternate Ports
The MWTM client and server software must be set up to communicate on the same port. If you are installing the MWTM client on the same machine as the MWTM server, the installation program handles this automatically. If you are installing the MWTM client on a separate system from the server, you must make sure the ports specified during the client installation match those installed for the MWTM server. In most installation situations the default ports should be available for the MWTM client and server.
The MWTM server software uses the following default ports:
•
Web Server—1774/tcp
•
JSP Server—1775/tcp
•
Naming Server—44742/tcp
The MWTM client software must know which ports the MWTM server is using. By default, the client uses the following ports:
•
Web Server—1774/tcp
•
JSP Server—1775/tcp
•
Naming Server—44742/tcp
When you install the MWTM server, the MWTM installation program determines whether or not these ports are available. If there are conflicts with the ports, the software provides you with the option to specify an alternate port number.
To determine the ports that are currently in use on your system, use the netstat command for Linux, which includes the corresponding port type (TCP).
# netstat -a -n --inet --tcp
Note
If you are specifying an alternate port, remember that ports 1 through 1023 are reserved for system processes.
Verifying MWTM Installation
You can verify successful installation of the MWTM server software by performing the following tasks:
•
Checking for Error Messages
•
Viewing Packaging Information for MWTM
•
Verifying the Installation Directories
Checking for Error Messages
During installation, messages are recorded in a log file to provide diagnostic information about problems that might arise. The location of the installation log file is provided in a message at the end of the MWTM installation script.
To check for installation error messages:
Step 1
Log in as the root user as described in the "Becoming the Root User" section.
Step 2
Use the following command to examine the MWTM server installation log:
# more install_directory/install/cisco_sgmsvr_install.log
Where install_directory is the directory in which MWTM was installed. The default installation directory for MWTM is /opt/CSCOsgm.
Step 3
Press the Space bar to scroll through the display one screen at a time.
You can also display the MWTM server installation logs using the mwtm installlog command. For more information, see the "MWTM Command Reference" appendix in the Cisco Mobile Wireless Transport Manager User Guide.
Viewing Packaging Information for MWTM
You can use the rpm command to verify that the MWTM software packages are installed on your system.
To view packaging information for MWTM:
Step 1
Enter one of the following rpm commands:
Step 2
Verify that you receive output similar to the following displays:
Name: CSCOsgm-s
Relocations: /opt/CSCOsgm
Version: 5.0.0
Vendor: Cisco Systems, Inc.
Release: 01
Build Date: Thu 24 Aug 2005 03:39:41 AM EST
Install Date: Thu 24 Aug 2005 11:46:22 AM EST
Build Host: localhost.localdomain
Group: Cisco/Network Management
Source RPM: CSCOsgm-s-5.0.0-01.src.rpm
Size: 54587172
License: Copyright 2005 Cisco Systems, Inc.
Summary: Cisco Mobile Wireless Transport Manager - Server
Description: The Cisco Systems Mobile Wireless Transport Manager.
Relocations: /opt/CSCOsgm
Vendor: Cisco Systems, Inc.
Build Date: Wed 17 Aug 2005 05:04:33 AM EDT
Install Date: Wed 17 Aug 2005 05:53:24 AM EDT
Build Host:localhost.localdomain
Group: Cisco/Network Management
Source RPM: CSCOsgm-jre-1.5.0-03.amd64.src.rpm
License: Copyright 2004 Sun Microsystems, Inc., 4150 Network Circle, Santa Clara,
California 95054, U.S.A. All rights reserved.
Summary: Cisco Mobile Wireless Transport Manager - Java 2 Runtime Environment
Description: This is a redistribution of the Sun Microsystems, Inc. Java 2 Runtime
Environment for installation with the Cisco Mobile Wireless Transport Manager.
Relocations: /opt/CSCOsgm
Vendor: Cisco Systems, Inc.
Build Date: Wed 17 Aug 2005 05:09:39 AM EDT
Install Date: Wed 17 Aug 2005 05:53:27 AM EDT
Build Host: localhost.localdomain
Group: Cisco/Network Management
Source RPM: CSCOsgm-web-5.0.0-01.src.rpm
License: Copyright 2005 Cisco Systems, Inc. - Licensed under the Apache License,
Version 1.1 (the "License"); you may not use this file except in compliance with the
License. You may obtain a copy of the License at
http://www.apache.org/licenses/LICENSE-1.1. Unless required by applicable law or
agreed to in writing, software distributed under the License is distributed on an "AS
IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
See the License for the specific language governing permissions and limitations under
the License.
Summary: Cisco Mobile Wireless Transport Manager - Web Server
Description: This is a redistribution of the Apache Web Server 1.3.32 and the Apache
Tomcat servlet 4.0.3 for installation with the Cisco Mobile Wireless Transport Manager
If the package was not found, one of the following messages are displayed:
package "CSCOsgm-s" is not installed
package "CSCOsgm-jre" is not installed
package "CSCOsgm-web" is not installed
The MWTM software package was not installed. Install MWTM again.
Verifying the Installation Directories
After you install MWTM, use the ls command to verify that you have a new directory structure containing the MWTM software.
•
For the MWTM server, the default directory is /opt/CSCOsgm.
•
If you installed MWTM in a directory other than /opt, then the CSCOsgm directory is located in that directory.
Starting MWTM
After you install the MWTM server, verify that you can start the MWTM software. You can start the MWTM software by selecting the corresponding option on the start-up menu after the installation program is complete.
You can also start the MWTM server from the command line.
There is no harm in attempting to start an MWTM server if it is already running.
Note
The following procedures assume that you installed MWTM in the default directory, /opt. If you installed MWTM in a different directory, change to that directory instead of /opt.
To start just the MWTM server from the command line, log in as the root user and use the following commands:
For a complete list of all of the MWTM commands, see the "MWTM Command Reference" appendix in the Cisco Mobile Wireless Transport Manager User Guide.
If the MWTM server installation was successful, and if you did not configure the MWTM server to automatically discover your network the first time the server starts after installation, MWTM displays the Discovery Dialog (Figure 3-1) and the MWTM Main Window (Figure 3-2).
Figure 3-1 Discovery Dialog
Figure 3-2 MWTM Main Window
Because the MWTM database contains no information, the MWTM Main Window is initially blank. The database is populated, and reflected in the MWTM Main Window, when you run Discovery for the first time; MWTM displays the Discovery Dialog to make it easier for you to do so. In fact, any time you start the MWTM client and the MWTM database is empty, MWTM automatically opens the Discovery Dialog so you can run Discovery and populate the database. For more information about Discovery, see the "Discovering Your RAN-O Networks Using MWTM" chapter of the Cisco Mobile Wireless Transport Manager User Guide.
Uninstalling MWTM
The uninstall program provides you with a menu similar to that presented for installation.
Uninstalling MWTM is discussed in the following sections:
•
Overview of Uninstalling MWTM
•
Running the Uninstall Program
Overview of Uninstalling MWTM
When you run the uninstall program, remember the following information:
•
If you have already installed MWTM and you are upgrading to a new version or release, MWTM automatically preserves all data necessary for a successful upgrade. However, if you uninstall MWTM before upgrading, all MWTM data is also uninstalled, and is lost.
•
The default for each prompt is the value in square brackets [ ]. To accept the default value, press Return.
•
To stop the installation script at any time, press Break or Ctrl-C.
Running the Uninstall Program
To uninstall the MWTM software:
Step 1
Log in as the root user as described in the "Becoming the Root User" section.
Step 2
If you are running an MWTM client locally, exit all open MWTM windows.
Tip
To display a list of all MWTM clients that are connected to the MWTM server, use the mwtm who command. To notify all MWTM clients that you are uninstalling MWTM, use the mwtm wall command.
You do not need to stop the MWTM server; the MWTM uninstall program stops the server automatically.
Step 3
To start the uninstall script, enter the following command:
# /opt/CSCOsgm/bin/mwtm uninstall
You can also use the mwtm uninstall command; see the "MWTM Command Reference" appendix in the Cisco Mobile Wireless Transport Manager User Guide.
Step 4
The MWTM uninstall program displays the uninstall menu. To uninstall the MWTM server, type 2 and press Return.
Step 5
The MWTM uninstall program asks you to verify that you want to uninstall the MWTM server. When prompted, type y and press Return.
Step 6
When uninstall is complete, the MWTM uninstall program displays messages indicating that the packages were deleted successfully.
For example, the following example shows the message received when uninstalling the MWTM server:
INFO: The following Cisco MWTM
INFO: packages have been successfully deleted from the system: CSCOsgm-s CSCOsgm-jre
CSCOsgm-web
Please review /var/tmp/cisco_sgmsvr_uninstall.log for detailed results
Would you like to view the log? [ n ] ->
•
If you do not want to view the log, uninstallation is complete. Press Return.
•
If you want to view the log, type y and press Return. The server uninstallation log is displayed, followed by the prompt:
Press Return to continue ->
Press Return.
Step 7
To verify that the MWTM server and its associated services are uninstalled, enter the following rpm commands:
package CSCOsgm-s is not installed
package CSCOsgm-jre is not installed
package CSCOsgm-web is not installed