Table Of Contents
Release Notes for Cisco PDSN Service Manager, Release 4.0
PDSN Configurations For Service Activation
Sun Patches and Packages Requirements
Determining the Software Version
Installing the PDSN Service Manager
Cisco Product Security Overview
Reporting Security Problems in Cisco Products
Obtaining Technical Assistance
Cisco Technical Support & Documentation Website
Definitions of Service Request Severity
Obtaining Additional Publications and Information
Release Notes for Cisco PDSN Service Manager, Release 4.0
78-17095-01
November, 2005
These release notes contain important information about the PDSN Service Manager, Release 4.0. The PDSN SM facilitates service-activation or deactivation in Cisco PDSN devices in Cisco Mobile Exchange networks.
Contents
This document covers the following topics:
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PDSN Configurations For Service Activation
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Introduction
A Cisco Packet Data Serving Node (PDSN) provides access to the Internet, intranets, and Wireless Application Protocol (WAP) servers for mobile stations that use a CDMA2000 radio access network (RAN).
The PDSN SM is an application that provides an easy and intuitive way to provision service-activation or deactivation in Cisco PDSN devices in Cisco Mobile Exchange networks. You can also use the PDSN SM to troubleshoot and debug by using show and debug commands.
The main components of the PDSN Service Manager are:
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The User Guide for Cisco Packet Data Serving Node Service Manager provides complete information on the PDSN SM. See Product Documentation, for information on accessing the electronic version of this document on the Cisco website.
The PDSN SM is part of the Mobile Wireless Center (MWC) for Cisco Mobile Exchange, a suite of element-management applications that provide configuration and fault-monitoring capabilities to mobile wireless operators. The MWC for Cisco Mobile Exchange applications complement the CiscoWorks LAN Management Solution (LMS) to manage the Cisco Mobile Exchange. The LMS is prerequisite to MWC for Cisco Mobile Exchange.
The LMS includes:
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Please refer to the Release Notes for Mobile Wireless Center for Cisco Mobile Exchange Release 4.0 for information on MWC for Cisco Mobile Exchange and the LMS requirement.
Supported Devices
Table 1 displays the devices that PDSN SM supports:
Table 1 List of Supported Devices
PDSN 2.1
12.3(11)YF, 12.3(11)YF1, 12.3(11)YF2, 12.3(11)YF3
PDSN 3.0
12.3(14)YX
Prerequisites
Before you configure a PDSN by using the PDSN SM:
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PDSN 2.1
Sup2
12.2(18)SXD3
PDSN 3.0
Sup2
12.2(18)SXD3 or later
PDSN 3.0
Sup720
12.2(18)SXD3 or later
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In the Normal device state, RME has successfully contacted the device or the device has contacted RME at least once (polling, successful job completion, Syslog receipt, and so on). This action indicates that this is a real device in the network (at one point in time).
For more information on the RME inventory, see the RME documentation at:
http://cisco.com/en/US/products/sw/cscowork/ps2073/products_user_guide_list.htmlThe following are the prerequisites that you need to install PDSN SM:
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PDSN Configurations For Service Activation
You must configure the PDSN devices with the following configurations as a prerequisite to manage and configure some service-activation commands by using PDSN SM:
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service cdma pdsn
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router mobile
ip mobile foreign-agent care-of <Interface Name>
ip mobile router
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aaa new-model
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aaa authentication login default enable
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aaa authentication login default local
username <login name> privilege <user privelege level> password <user password>
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aaa authorization configuration default group radius
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snmp-server community <read community> RO
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snmp-server community <write community> RW
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Sun Server Requirements
Table 2 displays the minimum server requirements for PDSN SM.
Client Requirements
Table 3 lists the minimum client requirements for PDSN SM.
Supported Browsers
Table 4 displays the supported browsers.
Table 4 Supported Browsers
Internet Explorer
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Any one of the following:
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6.0 (6.0.3790.0)
Windows Server 2003
Netscape Navigator
7.1
Any one of the following:
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Netscape Navigator (Downloaded from Sun Microsystems site only)
7.0
Solaris 8 or 9
1 Windows XP professional is not packaged with JVM. JVM is installed after you install Windows XP.
Sun Patches and Packages Requirements
The "Prerequisites" section of the Installation and Setup Guide for CiscoWorks Common Services 3.0 on Solaris lists the required and recommended patches for Solaris 2.8 and 2.9. The required patches are mandatory for all Common Services features to function properly. The recommended patches are optional.
Determining the Software Version
To determine the version of the packages that are installed on your CiscoWorks server:
Step 1
Step 2
Installing the PDSN Service Manager
This section contains information on:
Installation Order
The PDSN SM 4.0 requires that the CiscoWorks Common Services application be bundled with the LAN Management Solution (LMS), Release 2.5. The LMS is prerequisite to MWC for Cisco Mobile Exchange.
For new installations, always install the CiscoWorks LMS bundle first.
The two installable units for the PDSN SM are:
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Refer to the Release Notes for Mobile Wireless Center for Cisco Mobile Exchange Release 4.0 for information on installing the core. This section provides installation information on installing PDSN SM 4.0.
Installing Procedure
To install the PDSN SM:
Step 1
Step 2
Step 3
cd /cdrom/cmx_pdsn_sm4_0_sol/CMX-PDSN-SM4.0
Step 4
./setup.sh
A confirmation message appears after a successful installation. If errors occur during installation, check the installation log file: /var/tmp/pdsninstall.log.
Backup and Restore
You can use PDSN SM to back up and restore:
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Backing Up Files
To create a backup of these types of files, enter the command:
/opt/CSCOpx/bin/perl /opt/CSCOpx/bin/backup.pl backup_directory
Restoring Files
To restore the backed-up files, enter the command:
/opt/CSCOpx/bin/perl /opt/CSCOpx/bin/restorebackup.pl -d backup_directory
Uninstalling PDSN SM
To uninstall PDSN SM:
Step 1
cd /opt/CSCOpx/bin
Step 2
./uninstall.sh
The script prompts you with a list of software that is installed in the host machine.
Step 3
Limitations and Restrictions
This section lists some limitations in PDSN SM:
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When you configure default values of service-activation parameters in the PDSN SM GUI, the corresponding command is generated and downloaded to the device; but, the values do not appear in the GUI.
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CSCsc21866, and CSCsc28215 are examples of this behaviour. Verify the output of the configurations on the device.
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PDSN 2.1 and PDSN 3.0 IOS allows you to configure ODAP server pools in ODAP clients and vice versa. See, CSCsc22619 for more information.
If such pools exist in a device, the Display Config window and the Sync Report Config Diff Viewer will list all the configured pools irrespective of the PDSN SM group type.•
For PDSN 2.1 devices, you cannot configure the local time-zone in PCF security associations (Service Manager > Service Activation > PCF Security Associations), when the security key is of Hex format. The local time-zone check box is disabled when you select a security key of Hex format.
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PDSN SM supports only the first level options of all the show commands. For more information, see the "Show Commands" section in the User Guide for Cisco Packet Data Serving Node Service Manager.
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Session redundancy configuration is enabled only in MWAM devices. But, you can use PDSN SM to configure these commands on Cisco 7200 and MWAM devices by choosing Service Manager > Service Activation > Session Redundancy.
Known Problems
Table 5 describes the known problems in PDSN SM. Refer the Release Notes for Mobile Wireless Center for Cisco Mobile Exchange for information on caveats related to the MWC for the Cisco Mobile Exchange Service Managers. See, http://www.cisco.com/en/US/products/ps6401/prod_release_note09186a0080490f51.html#wp38543
Note
Product Documentation
Note
Table 6 describes available product documentation.
Table 6 Product Documentation
User Guide for Cisco Packet Data Serving Node Service Manager
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http://www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/
mwc4cmx/pdsn_sm/pdsnsm40/uguide/index.htmRelease Notes for Cisco Packet Data Serving Node Service Manager, Release 4.0 (this document)
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http://www.cisco.com/en/US/products/ps6696/prod_release_note09186a008055488b.html
Printed document available by order (part number
DOC- 7817095=).1Context-sensitive online help
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1 See the Obtaining Documentation.
Related Documentation
Table 7 describes available related documentation for the Cisco PDSN Service Manager.
Table 7 Related Documentation
Release Notes for Mobile Wireless Center for Cisco Mobile Exchange 4.0
On Cisco.com at
http://www.cisco.com/en/US/products/ps6401/
prod_release_note09186a0080490f51.htmlCiscoWorks LAN Management Solution documents
On Cisco.com at:
http://www.cisco.com/en/US/products/sw/cscowor/ps2425/tsd_products_support_series_home.html
Installation and Setup Guide for CiscoWorks Common Services 3.0 (Includes CiscoView) on Solaris
On Cisco.com at:
Readme for Common Services 3.0 Service Pack 2 on Solaris
On Cisco.com at:
http://cisco.com/en/US/products/sw/cscowork/ps3996/prod_installation_guide09186a008048e152.html
User Guide for CiscoWorks Common Services 3.0
On Cisco.com at:
http://www.cisco.com/en/US/products/sw/cscowork/ps3996/products_user_guide_book09186a00801e8b82.html
User Guide for Resource Manager Essentials 4.0
On Cisco.com at:
http://cisco.com/en/US/products/sw/cscowork/
ps2073/products_user_guide_book09186a008026e94c.html
Obtaining Documentation
Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.
Cisco.com
You can access the most current Cisco documentation at this URL:
http://www.cisco.com/techsupport
You can access the Cisco website at this URL:
You can access international Cisco websites at this URL:
http://www.cisco.com/public/countries_languages.shtml
Product Documentation DVD
Cisco documentation and additional literature are available in the Product Documentation DVD package, which may have shipped with your product. The Product Documentation DVD is updated regularly and may be more current than printed documentation.
The Product Documentation DVD is a comprehensive library of technical product documentation on portable media. The DVD enables you to access multiple versions of hardware and software installation, configuration, and command guides for Cisco products and to view technical documentation in HTML. With the DVD, you have access to the same documentation that is found on the Cisco website without being connected to the Internet. Certain products also have .pdf versions of the documentation available.
The Product Documentation DVD is available as a single unit or as a subscription. Registered Cisco.com users (Cisco direct customers) can order a Product Documentation DVD (product number DOC-DOCDVD=) from Cisco Marketplace at this URL:
http://www.cisco.com/go/marketplace/
Ordering Documentation
Beginning June 30, 2005, registered Cisco.com users may order Cisco documentation at the Product Documentation Store in the Cisco Marketplace at this URL:
http://www.cisco.com/go/marketplace/
Nonregistered Cisco.com users can order technical documentation from 8:00 a.m. to 5:00 p.m. (0800 to 1700) PDT by calling 1 866 463-3487 in the United States and Canada, or elsewhere by calling 011 408 519-5055. You can also order documentation by e-mail at tech-doc-store-mkpl@external.cisco.com or by fax at 1 408 519-5001 in the United States and Canada, or elsewhere at 011 408 519-5001.
Documentation Feedback
You can rate and provide feedback about Cisco technical documents by completing the online feedback form that appears with the technical documents on Cisco.com.
You can send comments about Cisco documentation to bug-doc@cisco.com.
You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:
Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883We appreciate your comments.
Cisco Product Security Overview
Cisco provides a free online Security Vulnerability Policy portal at this URL:
http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html
From this site, you can perform these tasks:
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A current list of security advisories and notices for Cisco products is available at this URL:
If you prefer to see advisories and notices as they are updated in real time, you can access a Product Security Incident Response Team Really Simple Syndication (PSIRT RSS) feed from this URL:
http://www.cisco.com/en/US/products/products_psirt_rss_feed.html
Reporting Security Problems in Cisco Products
Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you might have identified a vulnerability in a Cisco product, contact PSIRT:
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An emergency is either a condition in which a system is under active attack or a condition for which a severe and urgent security vulnerability should be reported. All other conditions are considered nonemergencies.
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In an emergency, you can also reach PSIRT by telephone:
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Tip
Never use a revoked or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one linked in the Contact Summary section of the Security Vulnerability Policy page at this URL:
http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html
The link on this page has the current PGP key ID in use.
Obtaining Technical Assistance
Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. The Cisco Technical Support & Documentation website on Cisco.com features extensive online support resources. In addition, if you have a valid Cisco service contract, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not have a valid Cisco service contract, contact your reseller.
Cisco Technical Support & Documentation Website
The Cisco Technical Support & Documentation website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, at this URL:
http://www.cisco.com/techsupport
Access to all tools on the Cisco Technical Support & Documentation website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:
http://tools.cisco.com/RPF/register/register.do
Note
Submitting a Service Request
Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco engineer. The TAC Service Request Tool is located at this URL:
http://www.cisco.com/techsupport/servicerequest
For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.
To open a service request by telephone, use one of the following numbers:
Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553-2447For a complete list of Cisco TAC contacts, go to this URL:
http://www.cisco.com/techsupport/contacts
Definitions of Service Request Severity
To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.
Severity 1 (S1)—Your network is "down," or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.
Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.
Severity 3 (S3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.
Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.
Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solutions is available from various online and printed sources.
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http://www.cisco.com/go/marketplace/
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•
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http://www.cisco.com/go/iqmagazine
or view the digital edition at this URL:
http://ciscoiq.texterity.com/ciscoiq/sample/
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http://www.cisco.com/en/US/products/index.html
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http://www.cisco.com/discuss/networking
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http://www.cisco.com/en/US/learning/index.html
This document is to be used in conjunction with the documents listed in the "Related Documentation" section section.
Release Notes for Cisco PDSN Service Manager, Release 4.0© 2005 Cisco Systems, Inc. All rights reserved.
