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Release Notes for Home Agent Service Manager 4.1.2

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Release Notes for the Home Agent Service Manager, Release 4.1.2

Contents

Introduction

Prerequisites for Installing the HA Service Manager

Installing the HA Service Manager

What's New in This Release

Batch Mode Scheduling

Open Caveats and Workarounds

Supported Device Versions

Prerequisites for Configuring HA Devices

Documentation Support

Product Documentation and Related Documentation

Product Documentation

Related Documentation

Additional Information Online

Obtaining Documentation, Obtaining Support, and Security Guidelines


Release Notes for the Home Agent Service Manager, Release 4.1.2

Revised: August 2007, OL-13311-01

The Cisco Home Agent Service Manager (HA SM) facilitates service activation or deactivation in Cisco Home Agent (HA) devices in Cisco Mobile Exchange networks.

These release notes contain important information for Release 4.1.2 of the HA SM. These notes include the installation procedure and information on resolved and open caveats.

Contents

This document covers the following topics:

•Introduction

•Prerequisites for Installing the HA Service Manager

•Installing the HA Service Manager

•What's New in This Release

•Batch Mode Scheduling

•Open Caveats and Workarounds

•Supported Device Versions

•Prerequisites for Configuring HA Devices

•Documentation Support

•Obtaining Documentation, Obtaining Support, and Security Guidelines

Introduction

Cisco Systems offers mobile operators a seamless roaming solution based on the Cisco Mobile Wireless Home Agent (HA), part of the Cisco Mobile Exchange framework. The HA SM provides an easy and intuitive way to provision service activation or deactivation in Cisco HA devices in Cisco Mobile Exchange networks. The HA SM also helps you to troubleshoot and debug connectivity and performance issues.

The HA SM includes:

•Inventory—Manages and displays HA device group information. It interfaces with the Device Credentials Repository (DCR) to obtain information about HA devices in the network.

•Service Manager—Activates and manages the various services in an HA device group.

•Tools—Troubleshoot and debug connectivity and performance issues.

The User Guide for Cisco Home Agent Service Manager provides complete information on the HA SM. See Product Documentation, for information on accessing the electronic version of this document on the Cisco website.

The HA SM is part of the Mobile Wireless Exchange (MWC) for Cisco Mobile Exchange, a suite of element-management applications that provide configuration and fault-monitoring capabilities to mobile wireless operators. The MWC for Cisco Mobile Exchange applications complement the CiscoWorks LAN Management Solution (LMS) to provide end-to-end management of the Cisco Mobile Exchange. The LMS is prerequisite to the MWC for Cisco Mobile Exchange.

The LMS 2.6 includes:

•Common Services 3.0.5 with CiscoView 6.1.5

•Resource Manager Essentials 4.0.5

Note The LMS 2.6 also includes Internet Performance Monitor (IPM), Device Fault Manager, and Campus Manager, but these applications are not required for the MWC for Cisco Mobile Exchange.

Refer to the Release Notes for Mobile Wireless Center for Cisco Mobile Exchange Release, http://www.cisco.com/en/US/products/ps6401/prod_release_notes_list.html, for information on the MWC for Cisco Mobile Exchange and the LMS requirement.

Prerequisites for Installing the HA Service Manager

Refer to the Release Notes for Mobile Wireless Center for Cisco Mobile Exchange 4.1.2 for this release, http://www.cisco.com/en/US/products/ps6401/prod_release_notes_list.html, for information on MWC for Cisco Mobile Exchange hardware and software requirements, including information on Sun Microsystems patches and package requirements.

Installing the HA Service Manager

Refer to the Release Notes for Mobile Wireless Center for Cisco Mobile Exchange 4.1.2, which is available here:

http://www.cisco.com/en/US/products/ps6401/prod_release_notes_list.html

That document describes the installation sequence of the MWC for Cisco Mobile Exchange for Release 4.1.2, which includes the HA Service Manager. The document also provides the steps for installing one or more service managers within the context of the overall solution.

What's New in This Release

Patch Release
What's New

4.1.1

Batch mode scheduling feature (Batch Mode Scheduling)

4.1.2 (this release)

The HA SM 4.1.2 provides a minor bug fix to the service manager core module. Compared to Release 4.1.1, Release 4.1.2 contains no functional changes.


Batch Mode Scheduling

In previous releases, you used the Service Activation and Batch Mode features to deploy batch configurations to devices on demand. In patch release 4.1.1, you can use a new feature, Batch Mode Scheduling, to schedule deployment of batch configurations at a future time. You can also monitor the configurations that you have scheduled.

You launch the Batch Mode Scheduling feature by clicking the:

•Schedule and Job Browser/History buttons in the Batch Config dialog box. (Choose Service Manager > Batch Config to access this dialog box.)

•Schedule button in the Add to Batch dialog box (in the Service Activation windows).

Refer to the Release Notes for Mobile Wireless Center for Cisco Mobile Exchange Release 4.1.2 at http://www.cisco.com/en/US/products/ps6401/prod_release_notes_list.html for information on this procedure.

Open Caveats and Workarounds

Table 1 lists the ID number, summary, and any available workaround for each open caveat in this release.

Note To obtain updated information about open caveats and workarounds, access the Cisco Software Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. You will be prompted to log in to Cisco.com.

Table 1 Open Caveats and Workarounds 

Bug ID
Summary
Workaround

CSCei24346

The status of some HA configuration jobs appears successful even after they have failed.

The status of some HA configuration jobs appears successful in the HA SM Job Details window and the RME NetConfig Job browser after they have failed.

This error occurs when you submit an incorrect configuration job. For example, when you configure an invalid IP address for VPN Routing and Forwarding (VRF).

Workaround: None. Check the output of the configurations on the device.

CSCsb35170

HA devices of different IOS versions can exist in the same group.

This problem occurs when you:

1. Create a group where all the devices are of the same IOS version.

2. Reload the image of a device to a different version.

Workaround: Perform one of these actions:

•Recreate the group.

•Remove the device from the group.

CSCsb81149

MWAMs deleted from the DCR continue to appear in the HA SM.

None.

CSCsd09457

The Sync Report continues to show a previous master device after that master device is changed in the group.

None.


Supported Device Versions

Table 2 lists the devices that the HA SM supports.

Table 2 Supported Devices and Versions 

Device
Device Platform
Minimum Image/IOS on Device
Minimum IOS on Supervisor
Supervisor Platform

HA 2.0

7200 NPE-400

12.3(7)XJ, 12.3(8)XW

N/A

N/A

7200 NPE-G1

12.3(7)XJ, 12.3(8)XW

N/A

N/A

HA 2.1

MWAM

12.3(11)YF

12.2(18)SXE2

Sup 720

7200 NPE-400

12.3(11)YF

N/A

N/A

7200 NPE-G1

12.3(11)YF

N/A

N/A

HA 3.0

MWAM

12.3(14)YX

12.2(18)SXE3

Sup 720

MWAM

12.3(14)YX3

12.2(18)SXF5

Sup 32

7200 NPE-400

12.3(14)YX

N/A

N/A

7200 NPE-G1

12.3(14)YX

N/A

N/A


Review Prerequisites for Configuring HA Devices, for specific requirements relating to versions, switches, and cards.

You can find further information about all supported devices on Cisco.com at:

http://www.cisco.com/en/US/products/sw/cscowork/ps3992/products_device_support_tables_list.html

Prerequisites for Configuring HA Devices

Before you configure an HA device by using the HA SM:

1. Ensure that each Home Agent device and its IOS version is one of those in Table 2.

2. Ensure that the device is configured as Home Agent. Without this configuration, HA SM will fail to identify the device as a Cisco Home Agent device. For more information, see the syntax and description of the ip mobile home-agent command.

3. Enable Mobile IP service in the device.

4. Enable Simple Network Management Protocol (SNMP) so that the HA SM can check the version of the device.

5. Complete installation of the HA SM in the correct installation order. See the Release Notes for the Mobile Wireless Center for Cisco Mobile Exchange 4.1.2 for more information:

http://www.cisco.com/en/US/products/ps6401/prod_release_notes_list.html

6. Ensure that the HA device to be configured has been added to the Device Credentials Repository (DCR) and is managed by the RME Inventory Manager.

For more information on the RME inventory function, see the section "Adding and Troubleshooting Devices Using Device Management" in the User Guide for Resource Manager Essentials 4.0.5 (With LMS 2.6) at:

http://www.cisco.com/en/US/products/sw/cscowork/ps2073/products_user_guide_book09186a008055b137.html. The specific section is here.

7. Ensure that the device is in Normal device state. When the device is in Normal state, the RME has successfully contacted the device or the device has contacted the RME at least once (for polling, successful job completion, Syslog receipt, and so on). This action indicates that the RME has recognized this device as a real device in the network at least once.

Documentation Support

This section provides information on:

•Product Documentation and Related Documentation

•Additional Information Online

Note Cisco Systems sometimes updates printed and electronic documentation after original publication. Therefore, review the documentation on Cisco.com for any updates.

Product Documentation and Related Documentation

This section provides information on:

•Product Documentation

•Related Documentation

Product Documentation

Table 3 lists the available product documentation.

Table 3 Product Documentation 

Document Title
Cisco.com Location

User Guide for Cisco Home Agent Service Manager 4.1

http://www.cisco.com/en/US/products/ps6506/
products_user_guide_list.html

Release Notes for Cisco Home Agent Service Manager 4.1.2 (this document)

http://www.cisco.com/en/US/products/ps6506/
prod_release_notes_list.html


Related Documentation

Table 4 lists the available related documentation for the Cisco HA SM.

Table 4 Related Documentation 

Document Title
Cisco.com Location

Release Notes for Mobile Wireless Center for Cisco Mobile Exchange 4.1.2

http://www.cisco.com/en/US/products/ps6401/
prod_release_notes_list.html

The CiscoWorks Common Services 3.0 documentation set

http://www.cisco.com/en/US/products/sw/cscowork/ps3996/products_user_guide_list.html

The Resource Manager Essentials (RME) 4.0.5 documentation set

http://www.cisco.com/en/US/products/sw/cscowork/ps2073/products_user_guide_list.html

End-user guides for the Home Agent

http://www.cisco.com/en/US/products/ps5940/products_user_guide_list.html


Additional Information Online

Your application might support incremental device updates (IDUs). An IDU is a software package that enables an application to support new devices. An IDU might also contain bug fixes. You can download IDUs and their Readme files by logging in to Cisco.com at:

http://www.cisco.com/public/sw-center/cw2000/lan-planner.shtml

To determine which packages are installed on your CiscoWorks server, go to your CiscoWorks page and choose Common Services > Software Center > Software Update.

You can also obtain any published patches from the download site.

You can find information about all supported devices on Cisco.com at:

http://www.cisco.com/en/US/products/sw/cscowork/ps3992/products_device_support_tables_list.html

Obtaining Documentation, Obtaining Support, and Security Guidelines

For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental.

© 2007 Cisco Systems, Inc. All rights reserved.