User Guide for Cisco Media Gateway Controller Node Manager, Version 2.6(1) - Getting Started with Cisco MGC Node Manager [Cisco Media Gateway Controller Node Manager]

Table Of Contents

Getting Started with Cisco MGC Node Manager

Starting and Quitting a Cisco MGC Node Manager Session

Starting a Cisco MGC Node Manager Session

Quitting a Cisco MGC Node Manager Session

Opening, Closing and Switching Cisco MGC Node Manager Applications

Opening an Application

Closing an Application

Switching Between Open Application Windows

Basic Operations in Cisco MGC Node Manager

Using the Mouse

Using Shortcut Keys

Ctrl-Key

Alt-Key

Using the Toolbar

Hiding or Showing the Toolbar

Hiding or Showing Tooltips

Selecting from Lists

Printing the View Displayed in the Window

Viewing Cisco MGC Node Manager Status Information

Using the Map Viewer

The Map Viewer Window

Map Viewer Views

The Node View

Device Views

The Physical View

The Network View

Expanding or Collapsing a View

Understanding Map Viewer Symbols

Opening a Cisco MGC Node Manager Function for a Device

Understanding Cisco MGC Node Manager Dialog Boxes

Displaying Field Descriptions

Displaying Information for Multiple Devices

Properties for Multiple Releases of the Cisco MGC Host Software

Working with Various Types of Dialog Box Information

Monitoring Dynamically-Updated Information

Making Changes to Cisco MGC Node Manager Device Information

Navigating between Dialog Boxes for a Given Component

Getting Started with Cisco MGC Node Manager

This chapter describes the basics of working with Cisco MGC Node Manager. Topics include:

•Starting and Quitting a Cisco MGC Node Manager Session

•Opening, Closing and Switching Cisco MGC Node Manager Applications

•Basic Operations in Cisco MGC Node Manager

•Using the Map Viewer

•Understanding Cisco MGC Node Manager Dialog Boxes

Starting and Quitting a Cisco MGC Node Manager Session

This section describes how to start and quit a Cisco MGC Node Manager session.

Starting a Cisco MGC Node Manager Session

You can start a Cisco MGC Node Manager session when Cisco EMF is running. Use the following steps to start a Cisco MGC Node Manager session:

Step 1 Log in as root.

Step 2 From the command line on the terminal window, type:

#cd CMNM_ROOT/bin

where CMNM_ROOT is the Cisco MGC Node Manager installation root directory (for example, /opt/CSCOcemf).

Step 3 Verify that Cisco EMF is running. Enter:

#cemf query

You should see CEMF Manager 3.2 initialized followed by a list of running Cisco EMF processes.

Step 4 If Cisco EMF is not running, start it by entering the following command:

#cemf start

Step 5 From the command line on the terminal window, type:

#CMNM_ROOT/bin/cemf session

Where CMNM_ROOT is the Cisco MNM installation root directory (for example, /opt/CSCOmgcm).

You see the Cisco EMF Login window shown in Figure 3-1.

Figure 3-1 Cisco EMF Login Window

Step 6 Enter your user name and password, and click OK. The default user ID is admin and the default password is admin.

When you specify a valid user name and password, the session starts and the Cisco EMF Launchpad screen, shown in Figure 3-2, displays.

Note If you enter an unknown user name or password, you see an error message. You have three attempts to specify a valid user name and corresponding password. If, after three attempts, you do not specify a valid user name and password, the session does not start and the Login window closes.

Step 7 Go on to the "Opening an Application" section.

Quitting a Cisco MGC Node Manager Session

You can quit a Cisco MGC Node Manager session at any time. Quitting Cisco MGC Node Manager closes any open applications or dialog boxes, but does not stop Cisco EMF. Use the following procedure to quit a Cisco MGC Node Manager session:

Step 1 Do one of the following:

•From the File menu, select Quit.

•Press Ctrl-Q.

•Click the Close tool on the toolbar.

You are asked if you want to quit the Cisco EMF Manager system.

Step 2 Click Yes, to quit the session.

All active applications are closed and the session terminates. Cisco EMF continues to run.

Note To stop Cisco EMF, you must be the root user.

Opening, Closing and Switching Cisco MGC Node Manager Applications

Cisco MGC Node Manager applications are the major groupings of network management functions. They include:

•Map Viewer—You can view, build, and monitor a network with the Map Viewer. You can monitor the networks using network and network object connections.

•Object Group Manager—You can organize network elements into object groups with the Object Group manager. You can create, delete, and modify object groups.

•Access Manager—The Access menu allows an administrator to set up users and user groups, assign passwords, and define access parameters.

•Event Browser—Clicking the Events button brings up the Event Browser and Query Editor. You can create object groups or browse events from these screens.

•Discovery—Because Cisco MGC Node Manager requires the login and password in order to communicate with a device, the Cisco EMF Automatic Discovery feature is not supported by Cisco MGC Node Manager. Cisco MGC Node Manager discovers (and can automatically rediscover) device components and configurations once the device has been deployed (IP address, host name, and login information entered into Cisco MGC Node Manager, as described in Chapter 5, "Deploying Your Network in Cisco MGC Node Manager.")

•CMGC Node Manager Manuals—Opens a Netscape browser window and displays links to the following documents:

–A local copy of the Cisco MGC Node Manager User's Guide, Release 2.6(1).From here you may also open a booklength PDF of the User's Guide. The master version of the User's Guide is available online a http://www.cisco.com/en/US/products/sw/netmgtsw/ps1912/products_user_guide_list.html. The online version may have minor enhancements or corrections.

–The following online documents, which can be accessed if you have an internet connection: Cisco Media Gateway Controller Software Release 9 Documentation, Cisco Media Gateway Controller Release 7 Documentation, Cisco Dial, Voice, and Telephony Solutions, Cisco Element Management Framework 3.2.

Note If you have installed Cisco MGC Node Manager co-resident with another element manager, a button for that product's manuals also appears.

•Event Manager

–Notify—You can create notification profiles that consist of a series of notifications that should be carried out as a result of the profile being triggered.

–Thresholds—You can configure the management system to actively monitor the network and notify the operator when some aspect of the network performance has deviated from preset criteria.

–Event Groups—Using Event Groups, you can filter and organize events based on specified criteria, such as severity, state, or type of network element, then create a scoreboard to show the state of the group at a glance.

Once you have started a Cisco MGC Node Manager session, you can open, close, and switch between applications.

Opening an Application

The Cisco EMF Launchpad, shown in Figure 3-2, is used to access Cisco MGC Node Manager applications. You can, and typically will, open multiple applications, and you can open more than one instance of an application.

Note Figure 3-2 depicts the complete Launchpad as you might see it when Cisco MGC Node Manager is running co-resident with Cisco Media Gateway Manager (Cisco MGM). The actual view you see when you open Cisco MGC Node Manager shows the CEMF Manager applications only; you must scroll to see the Event Manager applications.

Figure 3-2 Cisco EMF Launchpad

Use the following procedure to open an application:

On the Launchpad, click the icon for the desired application. The selected application opens. A busy icon and a message in the status bar are displayed while it is opening.

Note If an application is already open, it appears in the Windows list. Click Window, and choose the desired application.

Closing an Application

Closing an application closes only the current instance of the application. Other instances of the application are unaffected. For example, if you have separately opened the Event Browser for a BAMS and for a Cisco MGC host, closing the Cisco MGC host Event Browser window does not close the BAMS Event Browser window.

Use one of the following procedures to close an application:

•Choose File > Close

•Click the window Close button

•If the window has a toolbar, click the Close tool

•Press Alt-F4

Switching Between Open Application Windows

Typically, your work in Cisco MGC Node Manager involves having several windows open at the same time. You can view the list of open windows and switch between them from the Window menu on the application menu bar. The window menu for the Launchpad is shown in Figure 3-3.

Use the following steps to switch between windows:

Step 1 Select Window. The Window menu appears and lists open windows.

Figure 3-3 Window Pull-Down Menu

Step 2 Choose the desired window.

Basic Operations in Cisco MGC Node Manager

This section describes basic operations that apply throughout Cisco MGC Node Manager:

•Using the mouse, shortcut keys, or toolbar to access Cisco MGC Node Manager features

•Selecting items in lists

•Printing the contents of a window

•Viewing Cisco MGC Node Manager status information

Note If you have problems printing the contents of a window, consult your system administrator to verify that your operating system is configured for printing.

Using the Mouse

Throughout Cisco MGC Node Manager, the left, middle, and right mouse buttons are used for the following functions.

•Click the left mouse button to:

–Select

–Activate

–Set the location of the cursor

•Click the middle mouse button to:

–Copy

–Move

–Drag

•Click the right mouse button to access context menus by clicking and holding the right mouse button on a managed object within applications, such as the Map Viewer and the Object Group Manager, and events in the Event Browser.

Using Shortcut Keys

Ctrl-Key

Standard Cisco MGC Node Manager menus are available from the Toolbar. Items can be selected from the menus or by typing the keys in Table 3-1 and Table 3-2.

Table 3-1 File Menu Shortcut Keys

Key Sequence

File Menu Function

Ctrl-Q

Quit

Ctrl-W

Close

Ctrl-P

Print

Ctrl-S

Save

Ctrl-N

New

Ctrl-O

Open

Table 3-2 Edit Menu Shortcut Keys

Key Sequence

File Menu Function

Ctrl-Z

Undo

Ctrl-X

Cut

Ctrl-C

Copy

Ctrl-V

Paste

Ctrl-A

Select all

Ctrl-D

Deselect all

Note When a menu option is grayed out, it is not available for selection.

Alt-Key

Items in the Cisco MGC Node Manager menus and dialog boxes may be presented with the first (initial) letter underlined (for example, Actions.) This means that you can either select this option by clicking the mouse, or you can press Alt-A.

Tip You can use the X windows standard Alt-4 to close the current window.

Using the Toolbar

In Cisco MGC Node Manager application windows, a toolbar contains tool buttons for commonly used menu options. You can toggle the toolbar on or off and choose to display or hide tooltips.

In Figure 3-4, the toolbar contains tool buttons for the following functions common to many dialog boxes:

•Close the current window

•Print the contents of the window

Note If you have problems printing the contents of a window, consult your system administrator to verify that your operating system is configured for printing.

•Toggle dynamic update mode, to allow viewing or not viewing real-time changes

•Refresh the window, to update the information when dynamic update mode is off

•Acknowledge that you have seen dynamically updated dialog box changes

Figure 3-4 Example Toolbar

Hiding or Showing the Toolbar

To toggle the display of the toolbar for the current window, choose Options > Show Toolbar.

Hiding or Showing Tooltips

Tooltips provide a brief description of a toolbar button or window panel. Tooltips appear when the cursor is positioned over the item. You can choose to show or hide tooltips.

To toggle the display of tooltips for the toolbar in the current window, choose Options > Enable Tooltip.

Selecting from Lists

If you want to perform an operation on more than one item, you can select:

•A block of items

•Multiple noncontiguous items

•All items

You can also quickly deselect all items. For example, if you want to make sure that you do not have the wrong item selected before opening a function, you can first deselect all items and then select the desired item.

Use the following steps to select a block of items:

Step 1 Select the first item.

The item is highlighted.

Step 2 Press and hold the Shift key.

Step 3 Select the last item in the sequence.

Step 4 Release the Shift key.

All items between the first and last item are highlighted.

Use the following steps to select multiple noncontiguous items:

Step 1 Select the first desired item.

The item is highlighted.

Step 2 Point to the next item to be selected.

Step 3 Press Ctrl and click.

The item is highlighted.

Step 4 Repeat Step 2 and Step 3 until all the desired items are highlighted.

Use the following steps to select all items:

Step 1 Place the cursor anywhere in the relevant window.

Step 2 Press and hold the right mouse button.

A context menu is displayed.

Step 3 Choose Select All.

Note This option is not available in all windows.

All items in the list are highlighted.

Use the following steps to deselect all items:

Step 1 Place the cursor anywhere in the relevant window.

Step 2 Press and hold the right mouse button.

A context menu is displayed.

Step 3 Choose Deselect.

Note This option is not available in all windows.

All items in the list are deselected.

Printing the View Displayed in the Window

In many windows, you can print the contents of the window.

Note If you have problems printing the contents of a window, consult your system administrator to verify that your operating system is configured for printing.

To print the contents of the current window, do one of the following:

•From the File menu, select Print.

•Press Ctrl-P.

•Click the Print tool on the toolbar.

The current view is printed.

Viewing Cisco MGC Node Manager Status Information

The status bar at the bottom of most windows displays status information about the current Cisco MGC Node Manager application status (not about network status).

To view previous status messages, double-click in the status bar. The Status Dialog appears, as shown in Figure 3-5.

Figure 3-5 Status Dialog

Using the Map Viewer

The Map Viewer organizes the network display into various views and is the starting point for most Cisco MGC Node Manager network management operations. Each view represents a different way of containing and grouping the network elements, such as by device type, by Cisco MGC node, and by physical or network view.

From the Map Viewer you can:

•Deploy an entire network or a single new device.

•See at a glance which devices have generated alarms. Because the alarm display is propagated from the originating object up through the containing objects, you can quickly drill down to find the source of the problem.

Note Propagation applies to the node and physical views. Alarms are not propagated in device views.

•Instantly identify information about a device by its graphical representation. State icon, color, cross-hatching pattern are some of the indicators that give you a quick graphical read of the network condition.

•Access network devices by navigating through one of the views to the desired object and then right-click to open any of the Cisco MGC Node Manager services relevant to that device.

•View the network in different ways, depending on your purpose. For example, you can use the physical view to see where devices are located, the device view to perform an operation on all the devices of a particular type, and the node view to see node-specific elements such as signaling components.

Note We use the term "object" to refer to the graphical representation of a network element in Cisco MGC Node Manager and the term "device" to refer to the real-world counterpart that is represented and manipulated by the object.

This section describes the basics of how to use the Map Viewer. The Map Viewer display is based on the Cisco MGC Node Manager object model of the network. For an explanation of the concepts and some of the technical details behind the Map Viewer, see the "Overview of Cisco Media Gateway Controller Node Manager," "How Cisco MNM Models the Network" section on page 1-10.

This section describes:

•The Map Viewer window and views.

•How to expand a view, to get to an object, and collapse a view.

•How to read the visual symbols associated with objects in the Map Viewer.

•How to use the context menu to open a Cisco MGC Node Manager service for the current object. This is your entry point to most network management functions.

For more information on the Map Viewer, refer to "Map Viewer" in the Cisco EMF online help.

The Map Viewer Window

Until you have deployed a network in Cisco MGC Node Manager, the Map Viewer displays only empty container objects.

Figure 3-6 Map Viewer Before a Network Is Deployed

When you deploy a network, as you will learn how to do in Chapter 5, "Deploying Your Network in Cisco MGC Node Manager,"the views are populated with the graphical objects that represent your network devices. Initially, the view is collapsed, as shown in Figure 3-7.

Figure 3-7 Map Viewer After Deployment

When a view is expanded, the Map Viewer looks similar to the illustration shown in Figure 3-8.

Figure 3-8 Typical Appearance of the Map Viewer

•The Map Viewer window is divided into two panes. The left pane is a hierarchy browser. The right pane displays a map of the object selected in the right pane. The map is a detailed depiction of the selected device or site.

•Resize the hierarchy browser pane and map pane by positioning your cursor over the boundary and dragging.

•Use the scroll bars to view all information in the left and right panes.

•You can open a service on a device object by right-clicking the object and choosing the service from the context menu. To open a service on multiple devices, select the devices, and then right-click.

Note The context menu displays the list of services available for the selected device or devices. Services available depend on your access privileges. If multiple objects are selected, only services common to all selected objects are available.

Map Viewer Views

This section describes the various Map Viewer views.

The Node View

The node view shows all the devices in the node, as well as the Cisco MGC host signaling, dial plan, and trunking components.

Use the node view to:

•Deploy a node and devices within a node. In a conventional node, you deploy one or a pair of Cisco MGC hosts under the node. In a farm, you deploy a farm under the node, and then deploy one or a pair of Cisco MGC hosts under the farm, as shown in Figure 3-13.

•View alarm propagation. Alarms are propagated from child devices to parent devices anywhere in the node, and you can drill down through the tree to find the element raising the alarm.

•View signaling, trunking, and dial plan information.

•Open applications for signaling, trunking, and dial plan components.

Figure 3-9 shows an example of the node view. Figure 3-10, Figure 3-11, and Figure 3-12 show expansions of the signaling, trunking, and dial plan folders. Figure 3-13 shows an example of a farm folder.

Figure 3-9 The Node View

Figure 3-10 The Signaling Folder

Figure 3-11 The Trunking Folder

Figure 3-12 The Dial Plan Folder

Figure 3-13 The Farm Folder

Device Views

The device views group devices by their type. Use device views to view and manage all the devices of a particular type.

Note Alarms are not propagated in device views. Use the node view or physical view to propagate alarms.

Tip To open a Cisco MGC Node Manager service for a group of devices, open the service from the device view. The dialog box lists all the devices. You can select each desired device in turn.

The Cisco MGC Host View

This view shows all the Cisco MGC hosts. Use host view to:

•View and manage all hosts

•View and manage host system components, such as disk, RAM, memory, processor, and interfaces

Figure 3-14 Cisco MGC Host View

The Cisco SLT View

This view shows all the Cisco SLTs, integrated SLTs and integrated SLT coresident EMs. Use Cisco SLT view to:

•View and manage all Cisco SLTs

•View and manage SLT interfaces, including TDM interfaces

Different icons are used for the different types of SLT, as shown below.

Type of SLT

Icon

Standalone SLT

Integrated SLT

Figure 3-15 Cisco SLT View

The Cisco LAN Switch View

This view shows all the Cisco LAN switches. Use this view to:

•View and manage all Cisco LAN switches

•View and manage switch components, such as interfaces, modules, and ports

Figure 3-16 LAN Switch View

The BAMS View

This view shows all the BAMS machines. Use BAMS view to:

•View and manage all BAMS

•View and manage BAMS system components, including disk, RAM, memory, and interfaces

Figure 3-17 BAMS View

The HSI View

This view shows all the HSI servers. Use this view to:

•View and manage all HSI servers

•View and manage HSI system components, including disk, RAM, memory, and interfaces

Figure 3-18

HSI View

The Physical View

This view organizes the network by physical location. You can define a hierarchy of regions and sites, such as cities, buildings, and floors. Figure 3-19 shows an example. When you deploy the network, you identify the physical region or site associated with each network device.

Use the physical view to:

•Deploy regions and sites. To do this, select the container object for the level you want to deploy. For example, select a Southeast region object to deploy an Atlanta site.

•View alarm propagation. Alarms are propagated from child devices to parent devices, and you can drill down through the tree to find the element raising the alarm.

•Identify where a problem device is located. For example, in Figure 3-19 there is a problem in the Stonybrook building, which is propagated upward to the Raleigh and Southeast sites.

•Visualize the physical network.

Figure 3-19 Physical View

The Network View

This view shows the IP addresses of the network devices.

Figure 3-20 Network View

Expanding or Collapsing a View

In the left hierarchy browser pane, a plus sign (+) next to an object means it contains other objects and can be expanded. A minus sign (-) means that the object is fully expanded.

•To expand a view, click the + next to the object, as shown in Figure 3-21.

•To drill down to an object, continue expanding the view until you see the desired object.

•To collapse a view, click the - next to the object.

Tip When you see an alarm symbol next to an object, drill down to find the object generating the alarm.

Figure 3-21 Expanding a View in the Map Viewer

Collapsed View

Expanded View

Understanding Map Viewer Symbols

Indicators in the Map Viewer reflect the status of the associated object and the occurrence of alarm events. For example, a polling icon indicates that a device or its child is being polled. In this way, the states of the Cisco MGC subobjects are propagated up to the Cisco MGC node object.

Similarly, alarm events, indicated with a color-coded circle in the left pane and a balloon in the right pane, are propagated up in the physical and node view.

For some states, a small symbol is placed near the top of the icon. Cross-hatching is used to indicate state information.

Table 3-3 lists and describes status and event symbols. Table 3-4 displays the color-coding used for alarm events. For more information about alarm events, see Chapter 6, "Managing Faults with Cisco MGC Node Manager."

Table 3-3 Status and Event Symbols

Symbol

Description

(In the left pane) Indicates the number of child devices. In the physical and network views, a circle indicates an event on one or more child devices, color-coded to severity. The highest severity is displayed.

(In the right pane) A balloon indicates events, color-coded to severity. The number indicates the number of the most severe events in the category. The letter indicates the highest unacknowledged event severity in the category.

Indicates that the device has not been discovered. (This is the icon when the device is initially deployed.)

Indicates that the device is in the process of discovering or rediscovering. The object icon itself has a hatch pattern.

Indicates that the device has some outage or operational problem and is, therefore, out-of-service. Icons also have a hatch pattern.

Indicates that the device is performing polling.

Indicates that the device is not SNMP reachable. This may be because the device is off the network or its SNMP agent is not responding.

Indicates that some major service or software process on the device has failed. The icons also have a hatch pattern.

Indicates that the device is off-duty or administratively down.

Indicates that the device is providing service.

Indicates that the device is running in warm-standby mode.

Indicates that the device is running in an unknown (other) mode.

Indicates that the device is being tested.

A hatch-pattern (without any corresponding state symbol) is used to indicate that the device is not being managed.

Table 3-4 Colors Used to Indicate Event Severity

Color

Severity of Event

Red

Critical

Orange

Major

Yellow

Minor

Cyan

Warning

Green

Normal

White

Informational

Opening a Cisco MGC Node Manager Function for a Device

Use the Map Viewer to open a function, such as the Performance Manager or a Properties dialog box, for a device or group of devices.Use the following steps to open a function for a device:

Step 1 In the Map Viewer, navigate to the desired object and select it.

Note To open a Cisco MGC Node Manager service for a group of devices, open the service from the device view. The dialog box contains a list box listing all the devices. You can select each desired device in turn.

Step 2 Right-click. The context menu appears showing functions available for the selected object or objects.

Step 3 Choose the desired option. Table 3-5 summarizes how to access various services.

A window opens for the service. For example, if you choose Properties, a Properties dialog box displays the properties of the selected device.

Note Some functions can be opened from the Event Browser as well as the Map Viewer.

Note If SSH is enabled, functions that normally invoke Telnet or ftp instead invoke their SSH counterparts, ssh or sftp.

Table 3-5 Opening Cisco MGC Node Manager Functions

Function

Select This View or Object

Command: Right-Click and Choose...

Description

MGC Node Deployment

MGC-Node-View

Deployment > Deploy MGC Node

Deploys a new Cisco MGC node

MGC Host Deployment

Host-View

MGC Node

Deployment > Deploy MGC Host

Deployment > Deploy MGC Node Component

Deploys a new Cisco MGC host

SLT Deployment

SLT-View

MGC Node

Deployment > Deploy SLT

Deployment > Deploy MGC Node Component

Deploys a new Cisco SLT or integrated SLT

LAN Switch Deployment

Switch-View

MGC Node

Deployment > Deploy LAN Switch

Deployment > Deploy MGC Node Component

Deploys a new Cisco LAN switch

BAMS Deployment

BAMS-View

MGC Node

Deployment > Deploy BAMS

Deployment > Deploy MGC Node Component

Deploys a new BAMS

HSI Deployment

HSI-View

MGC Node

Deployment > Deploy HSI

Deployment > Deploy MGC Node Component

Deploys a new HSI host device

Seed File Deployment

Any view icon (action applies to entire network)

Deployment > Deploy Network Seed File

Displays Seed File deployment dialog

Performance Manager

MGC Node, BAMS, HSI, SLT, or LAN Switch at level of managed element

Tools > Performance Manager

Opens Performance Manager application to monitor performance measurements

MGC Node States

MGC-Node-View, MGC Node

MGC Node States

Opens MGC Node States dialog

MGC Host Properties

Host-View or Node View, MGC Host

Properties

Opens Host Properties dialog

MGC Host File System Properties

Host-View or Node View, MGC Host

File Systems

Opens Host File System properties dialog

MGC Host System Component Properties

MGC Host

Devices, then the desired component: Disk Partition, Processor, RAM, or Virtual Memory

Opens the properties dialog for the selected system component

MGC Host States

Host-View or Node View, MGC Host

States

Opens Host States dialog

MGC Host Accounts

Host-View or Node View, MGC Host

Accounts

Opens Host Accounts dialog

MGC Host Diagnostics

Host-View or Node View, MGC Host

Tools > MGC Host Diagnostics

Opens Host Diagnostic dialog

SLT Properties

SLT-View or Node View, SLT

Properties

Opens SLT Properties dialog

SLT States

SLT-View, SLT

States

Opens SLT States dialog

SLT Accounts

SLT-View, SLT

Accounts

Opens SLT Accounts dialog

SLT Diagnostics

SLT-View, SLT

Tools > SLT Diagnostics

Opens SLT Diagnostic dialog

LAN Switch Properties

Switch-View or Node View, LAN Switch

Properties

Opens LAN Switch Properties dialog

LAN Switch States

Switch-View or Node View, LAN Switch

States

Opens LAN Switch States dialog

LAN Switch Accounts

Switch-View or Node View, LAN Switch

Accounts

Opens LAN Switch Accounts dialog

LAN Switch Diagnostics

Switch-View or Node View, LAN Switch

Tools > LAN Switch Diagnostics

Opens LAN Switch Diagnostic dialog

BAMS Properties

BAMS-View or Node View, BAMS

Properties

Opens BAMS Properties dialog

BAMS File System Properties

BAMS-View or Node View, BAMS

File Systems

Opens BAMS File System properties dialog

BAMS System Component Properties

BAMS

Devices, then the desired component: Disk Partition, Processor, RAM, or Virtual Memory

Opens the properties dialog for the selected system component

BAMS States

BAMS-View or Node View, BAMS

States

Opens BAMS States dialog

BAMS Accounts

BAMS-View or Node View, BAMS

Accounts

Opens BAMS Accounts dialog

BAMS Diagnostics

BAMS-View or Node View, BAMS

Tools > BAMS Diagnostics

Opens BAMS Diagnostic dialog

BAMS Node Properties

BAMS-View or Node View,

Properties

Opens BAMS Node Properties dialog

BAMS Node Diagnostics

BAMS-View or Node View,

Tools > BAMS Diagnostics

Opens BAMS Node Diagnostic dialog

Trunking Configuration Audit

BAMS

Tools > BAMS Diagnostics > Audit

Opens the Configuration Audit dialog

H323 Properties

HSI-View, HSI Host

Properties

Opens the H323 Properties dialog

H323 File Systems

HSI-View, HSI Host

File Systems

Opens the H323 File Systems dialog

H323 States

HSI-View, HSI Host

States

Opens the H323 States dialog

H323 Accounts

HSI-View, HSI Host

Accounts

Opens the H323 Accounts dialog

H323 Diagnostics

HSI-View, HSI Host

Tools > Diagnostics

Opens the H323 Diagnostics dialog

H323 Administration Tool

HSI-View, HSI Host

Administration Tool

Opens the H323 Administration Tool dialog

Signaling Dialogs

Signaling Folder, All Signaling components

Properties

Opens the various signaling component property dialogs, one for each type of signaling component

Trunking Dialogs

Trunking Folder, All Trunking components

Properties

Opens the various trunking component property dialogs, one for each type of trunking component

Dial Plan Properties Dialogs

Dial plan folder, all routing components

Properties

Opens the various dial plan component property dialogs, one for each type of routing component

Network Interface or Component Properties

The individual interface or component under a device

Properties

Opens the properties dialog for the selected network interface or component (interface, port, slot, and so on)

Network Interface or Component Properties, a set of components

The device

Component Type > Component Properties, for example, Interfaces > TDM Properties

Opens the properties dialog for all components of that type on the selected device

Event Browser (can also be opened from Launchpad)

Any device that forwards traps to Cisco MGC Node Manager

Tools > Open Event Browser

Opens Event Browser for the selected device(s)

Performance Manager

Any device that collects performance data and is in polling state

Tools > Performance Manager

Opens Performance Manager for the selected device(s)

Provisioning Tool

MGC Host

Tools > Provisioning Tool

Starts Provisioning Tool application (detects correct release for Cisco MGC software and correct level of user privileges).

MGC Toolbar

MGC Host

Tools > MGC Host Toolbar

Opens MGC Host toolbar applications

HSI Alarm Viewer

HSI Host

Tools > HSI Alarm Viewer

Launches HSI Alarm Viewer application

HSI Log Viewer

HSI Host

Tools > HSI Log Viewer

Launches HSI Log Viewer application

CMM

MGC Host

Tools > Cisco MGC Manager

Opens Cisco MGC Manager (CMM)

XTerm

MGC Host, BAMS, HSI server

Tools > Xterm

Opens an XTerm window

CiscoView

LAN Switch, SLT

Tools > CiscoView

Opens CiscoView application

Connection Service

MGC Host, BAMS, HSI server, SLT, LAN Switch

Tools > Connection Service

Opens UNIX Telnet application or SSH ssh, depending on whether SSH is enabled on both Cisco MGC Node Manager and the device being connected to

Web Browser (Netscape)

SLT, LAN Switch

Tools > Web Browser

Opens a web browser, pointing to the internal web server on Cisco SLTs

Administration tool (system administrators only)

MGC Host, BAMS, HSI server, SLT, LAN Switch, or device view for all devices of the same type

Tools > Administration Tool

Opens the device administration dialog box to allow rebooting or shutting down the device

Understanding Cisco MGC Node Manager Dialog Boxes

Cisco MGC Node Manager dialog boxes to aid your productivity:

•Many dialog boxes display popup field descriptions when you pass your pointer over a field name.

•If a container object is selected when the dialog box is opened, the dialog box can be used to view or manipulate properties for any of the selected devices.

•Because Cisco MGC Node Manager supports multiple releases of the Cisco MGC host software, some fields in properties dialog boxes may not apply to your release.

•Some dialog boxes display information received from a managed device and others display information about that device residing in the Cisco MGC Node Manager database. Toolbar buttons in the dialog box can help you recognize which is which and how the information can be updated.

These features are described below.

Displaying Field Descriptions

In many dialog boxes, you can view a description of the current field by slowly passing the cursor across the field name. A description of the field is displayed, as shown in Figure 3-22.

Figure 3-22 Context Help

Displaying Information for Multiple Devices

You can open a dialog box on multiple devices of the same type. For example, you can:

•Select a device view to open a service on all devices of that type.

•Select a device chassis to open a Properties dialog box on all subcomponents of a particular type.

Use the following steps to display information for multiple devices:

Step 1 Select the devices. See the "Selecting from Lists" section for details on selecting multiple objects.

Step 2 Right-click, and choose the desired option.

Note If an option is not available for the multiple devices you have selected, the option name is dimmed.

The dialog box opens. A list box in the left pane lists the selected devices. Figure 3-23 shows an example (properties for all TDM interfaces of a Cisco SLT).

Step 3 To view or manipulate information for a particular device, select the device in the list box. The information on the right changes to reflect the current selection.

Figure 3-23 A Dialog Box with Information on Multiple Devices

Properties for Multiple Releases of the Cisco MGC Host Software

Each new release of the Cisco MGC host software supports additional properties of the Cisco MGC node elements.

Because Cisco MGC Node Manager supports multiple Cisco MGC host software releases, some dialog boxes may display some fields that might not be applicable to your release of the Cisco MGC software. For example, the Trunk Group Properties dialog box includes properties for Cisco MGC host software Release 7 and 9. It also contains a tab that includes some fields that apply only to Release 9 and are empty if you are using Release 7.

Figure 3-24 A Dialog Box with Properties for Multiple Cisco MGC Releases

Working with Various Types of Dialog Box Information

Cisco MGC Node Manager dialog boxes display two kinds of information about network devices:

•Information that comes from the device itself, such as properties or alarm events, or from Cisco MGC Node Manager's interaction with the device, such as state information

•Information that resides in the Cisco MGC Node Manager database and is used by Cisco MGC Node Manager to communicate with the device, such as account information

Information that comes from the device is display-only and cannot be edited or modified. To turn on "Dynamic Update" mode for real-time monitoring of the device, see the "Monitoring Dynamically-Updated Information" section.

Note Information that resides in the Cisco MGC Node Manager database can typically be changed. However, you are changing only the Cisco MGC Node Manager database and not information stored on the device itself.

This section describes:

•How to recognize and work with a dialog box that displays dynamically updated information

•How to recognize and use field changes that are applied to the device from a dialog box where information is display only

Monitoring Dynamically-Updated Information

Many dialog boxes display in near real-time information received from a managed device. With dynamic update on, incoming changes from a device are highlighted in blue (see Figure 3-25). The status bar indicates whether dynamic updating is on or off. This kind of information is display only; you cannot change it.

Figure 3-25 Dialog Box with Dynamic Updating

The toolbar in these dialog boxes includes the three tool buttons in Figure 3-26 used for managing updates:

•Toggle dynamic update mode, to allow viewing of real time changes.

•Refresh the window, to update the information manually when dynamic update mode is off.

•Acknowledge that you have seen dynamically updated dialog box changes. When you click this, the blue highlighting is removed.

Note Some dialog boxes include both dynamically updatable information from managed devices and information about the network maintained in the Cisco MGC Node Manager database. The toolbar in Figure 3-26 also includes a Save tool, used for saving changes to database information, as described in "Making Changes to Cisco MGC Node Manager Device Information" section.

Figure 3-26 Dialog Box Toolbar with Dynamic Update and Database Save Functions

Making Changes to Cisco MGC Node Manager Device Information

Some dialog boxes display information that you can edit. For example, if the login ID for a device changes, you can use the Accounts dialog box for that device to update the information in the Cisco MGC Node Manager database. In dialog boxes that include editable information, the toolbar includes a Save tool button, as shown in Figure 3-26.

To make changes to the Cisco MGC Node Manager database, enter the new information, and click the Save tool button.

Note If you try to make a change but the Save tool button remains dimmed, the field is not editable.

Navigating between Dialog Boxes for a Given Component

For most Cisco MGC node components, you can navigate from one dialog box to another without having to reselect the component in the Map Viewer and right-click. For example, from the File Systems dialog box for a given BAMS, you can navigate to the Properties, Accounts, States, or Diagnostics dialog box for that BAMS.

Perform the following steps to navigate from one dialog box to another not-yet-open dialog box for a given component:

Step 1 In the open dialog box, choose Navigation. A menu appears listing options to open other dialog boxes for this component. See Table 3-6 for a list of components and dialog boxes that provide the Navigation menu.

Step 2 Choose the desired menu option. The selected dialog box opens.

Note Once a dialog box is open, use the Window menu to navigate between windows.

Table 3-6 Components with Dialog-Box Navigation Menus

Component

Dialog Boxes with the Navigation Menu

Cisco MGC Host

Properties, Accounts, File Systems, States, Diagnostics

BAMS

Properties, Accounts, File Systems, States, Diagnostics

HSI server

Properties, Accounts, File Systems, States, Diagnostics

SLT

Properties, Accounts, States, Diagnostics

LAN switch

Properties, Accounts, States, Diagnostics

All components that have Properties dialog boxes

Properties: You can navigate from any Properties dialog box for the component to any other valid Properties dialog box for that component

Note The Navigation menu may display options that are not valid for the current component. Service invocation fails if you select an invalid properties dialog box.