Cisco IP Solution Center Carrier Ethernet and L2VPN User Guide, 5.1 - Managing an L2VPN Service Request [Cisco IP Solution Center]

Table Of Contents

Managing an L2VPN Service Request

Introducing L2VPN Service Requests

Creating an L2VPN Service Request

Creating an ERS (EVPL), ATM, or Frame Relay L2VPN Service Request with a CE

Creating an EWS (EPL) L2VPN Service Request with a CE

Creating an ERS (EVPL), ATM, or Frame Relay L2VPN Service Request without a CE

Creating an EWS (EPL) L2VPN Service Request without a CE

Modifying the L2VPN Service Request

Saving the L2VPN Service Request

Managing an L2VPN Service Request

This chapter covers the basic steps to provision an ERS (EVPL), EWS (EPL), ATM, or Frame Relay L2VPN service. It contains the following sections:

•Introducing L2VPN Service Requests

•Creating an L2VPN Service Request

•Creating an ERS (EVPL), ATM, or Frame Relay L2VPN Service Request with a CE

•Creating an EWS (EPL) L2VPN Service Request with a CE

•Creating an ERS (EVPL), ATM, or Frame Relay L2VPN Service Request without a CE

•Creating an EWS (EPL) L2VPN Service Request without a CE

•Modifying the L2VPN Service Request

•Saving the L2VPN Service Request

Introducing L2VPN Service Requests

An L2VPN service request consists of one or more end-to-end wires, connecting various sites in a point-to-point topology. When you create a service request, you enter several parameters, including the specific interfaces on the CE and PE routers. You can also associate Cisco IP Solution Center (ISC) templates and data files with a service request. See Appendix B, "Working with Templates and Data Files," for more about using templates and data files in service requests.

To create a service request, a Service Policy must already be defined, as described in Chapter 5, "Creating an L2VPN Policy."

Based on the predefined L2VPN policy, an operator creates an L2VPN service request, with or without modifications to the L2VPN policy, and deploys the service. Service creation and deployment are normally performed by regular network technicians for daily operation of network provisioning.

Note Not all of the attributes defined in an L2VPN policy might be applicable to a service request. For specific information, see L2VPN policy attribute descriptions in Chapter 5, "Creating an L2VPN Policy".

The following steps are involved in creating a service request for Layer 2 connectivity between customer sites:

•Choose a CE Topology for ERS (EVPL)/Frame Relay/ATM services.

•Choose the endpoints (CE and PE) that must be connected. For each end-to-end Layer 2 connection, ISC creates an end-to-end wire object in the repository for the service request.

•Choose a CE or PE interface.

•Choose a Named Physical Circuit (NPC) for the CE or PE.

•Edit the end-to-end connection.

•Edit the link attributes.

•(0ptional) Associate templates and data files to devices in the service request.

Creating an L2VPN Service Request

To create an L2VPN service request, perform the following steps.

Step 1 Choose Service Inventory > Inventory and Connection Manage > Service Requests.

The Service Requests window appears.

Step 2 Click Create.

Step 3 Choose L2VPN from the drop-down list.

L2VPN service requests must be associated with an L2VPN policy. You choose an L2VPN policy from the policies previously created (see Chapter 5, "Creating an L2VPN Policy").

Step 4 Choose the L2VPN policy of choice.

If more than one L2VPN policy exists, a list of L2VPN policies appears.

Step 5 When you make the choice, click OK.

As soon as you make the choice, the new service request inherits all the properties of that L2VPN policy, such as all the editable and non-editable features and pre-set parameters.

To continue creating an L2VPN service request, go to one of the following sections:

•Creating an ERS (EVPL), ATM, or Frame Relay L2VPN Service Request with a CE.

•Creating an EWS (EPL) L2VPN Service Request with a CE.

•Creating an ERS (EVPL), ATM, or Frame Relay L2VPN Service Request without a CE.

•Creating an EWS (EPL) L2VPN Service Request without a CE.

Creating an ERS (EVPL), ATM, or Frame Relay L2VPN Service Request with a CE

This section includes detailed steps for creating an L2VPN service request with a CE present for ERS (EVPL), ATM, and Frame Relay policies. If you are creating an L2VPN service request for an EWS (EPL) policy, go to Creating an EWS (EPL) L2VPN Service Request with a CE.

After you choose an L2VPN policy, the L2VPN Service Request Editor window appears. (See Figure 6-1.)

Figure 6-1 L2VPN Service Request Editor

Perform the following steps.

Step 1 Choose a Topology from the drop-down list. If you choose Full Mesh, each CE will have direct connections to every other CE.

If you choose Hub and Spoke, then only the Hub CE has connection to each Spoke CE and the Spoke CEs do not have direct connection to each other.

Note The full mesh and the hub and spoke topologies make a difference only when you choose more than two endpoints. For example, with four endpoints, ISC automatically creates six links with full mesh topology. With hub and spoke topology, however, ISC creates only three links.

Step 2 Click Add Link.

You specify the CE endpoints using the Attachment Tunnel Editor. You can create one or more CEs from a window like the one in Figure 6-2.

Figure 6-2 Select CE

Note All the services that deploy point-to-point connections (ERS/EVPL, EWS/EPL, ATMoMPLS, and FRoMPLS) must have at least two CEs specified.

Step 3 Click Select CE in the CE column.

The CPE for Attachment Circuit window appears. (See Figure 6-3.) This window displays the list of currently defined CEs.

a. From the Show CPEs with drop-down list, you can display CEs by Customer Name, by Site, or by Device Name.

b. You can use the Find button to either search for a specific CE, or to refresh the display.

c. You can set the Rows per page to 5, 10, 20, 30, 40, or All.

Figure 6-3 Select CPE Device

Step 4 In the Select column, choose a CE for the L2VPN link.

Step 5 Click Select.

The Service Request Editor window appears displaying the name of the selected CE in the CE column.

Step 6 Choose the CE interface from the drop-down list. (See Figure 6-4.)

Figure 6-4 Select the CE Interface

Note When you provision an L2VPN ERS (EVPL) service, when you choose a UNI for a particular device, ISC determines if there are other services using the same UNI. If so, a warning message is displayed. If you ignore the message and save the service request, all of the underlying service requests relying on the same UNI are synchronized with the modified shared attributes of the latest service request. In addition, the state of the existing service requests is changed to the Requested state.

Note ISC only displays the available interfaces for the service, based on the configuration of the underlying interfaces, existing service requests that might be using the interface, and the customer associated with the service request. You can click the Details button to display a pop-up window with information on the available interfaces, such as interface name, customer name, VPN name and service request ID, service request type, VLAN translation type, and VLAN ID information.

Step 7 If only one NPC exists for the Chosen CE and CE interface, that NPC is autopopulated in the Circuit Selection column and you need not choose it explicitly. If more then one NPC is available, click Select one circuit in the Circuit Selection column.

The NPC window appears, enabling you to choose the appropriate NPC.

Step 8 Click OK.

Each time you choose a CE and its interface, the NPC that was precreated from this CE and interface is automatically displayed under Circuit Selection. (See Figure 6-5.) This means that you do not have to further specify the PE to complete the link.

Figure 6-5 NPC Created

If you want to review the details of this NPC, click Circuit Details in the Circuit Details column. The NPC Details window appears and lists the circuit details for this NPC.

Step 9 Continue to specify additional CEs, as in previous steps.

ISC creates the links between CEs based on the Topology that you chose.

Step 10 Click OK in Figure 6-6.

Figure 6-6 NPCs Created

For ERS (EVPL), ATM, and Frame Relay, the End-to-End Wire Editor window appears. (See Figure 6-7.)

Figure 6-7 End-to-End Wire Editor

Step 11 The VPN for this service request appears in the VPN field.

If there is more than one VPN, click Select VPN to choose a VPN. The VPN for L2VPN service request window appears.

Step 12 Choose a VPN Name and click Select.

The L2VPN Service Request Editor window appears with the VPN name displayed.

Step 13 If necessary, click Add AC in the Attachment Circuit AC2 column, and repeat Steps 3 to 10 for AC2.

The End-to-End Wire Editor window displays the complete end-to-end wire. (See Figure 6-8.)

Figure 6-8 End-to-End Wire Created

Step 14 Specify remaining items in the End-to-End-Wire Editor window as necessary for your configuration:

•You can choose any of the blue highlighted values to edit the End-to-End Wire.

•You can edit the AC link attributes to change the default policy settings. After you edit these fields, the blue link changes from Default to Changed. For more information, see the section Modifying the L2VPN Service Request.

•You can enter a description for the service request in the first Description field. The description will show up in this window and also in the Description column of the Service Requests window. The maximum length for this field is 256 characters.

•You can enter a description for each end-to-end wire in the Description field provided for each wire. The description shows up only in this window. The data in this field is not pushed to the device(s). The maximum length for this field is 256 characters.

•The ID number is system-generated identification number for the circuit.

•The Circuit ID is created automatically, based on the service. For example, for Ethernet, it is based on the VLAN number; for Frame Relay, it is based on the DLCI; for ATM, it is based on the VPI/VCI.

•If the policy was set up for you to define a VC ID manually, enter it into the empty VC ID field. If policy was set to "auto pick" the VC ID, ISC will supply a VC ID, and this field will not be editable. In the case where you supply the VC ID manually, if the entered value is in the provider's range, ISC validates if the entered value is available or allocated. If the entered value has been already allocated, ISC generates an error message saying that the entered value is not available and prompts you to re-enter the value. If the entered value is in the provider's range, and if it is available, then it is allocated and is removed from the VC ID pool. If the entered value is outside the provider's range, ISC displays a warning saying that no validation could be performed to verify if it is available or allocated.

•You can also click Add Link to add an end-to-end wire.

•You can click Delete Link to delete an end-to-end wire.

Step 15 When you are finished editing the end-to-end wires, click Save.

The service request is created and saved into ISC.

Creating an EWS (EPL) L2VPN Service Request with a CE

This section includes detailed steps for creating an L2VPN service request with a CE present for EWS (EPL). If you are creating an L2VPN service request for an ERS (EVPL), ATM, or Frame Relay policy, go to Creating an ERS (EVPL), ATM, or Frame Relay L2VPN Service Request with a CE.

Perform the following steps.

Step 1 Create the L2VPN service request for EWS (EPL) with CE.

The L2VPN Service Request Editor window appears. (See Figure 6-9.)

Figure 6-9 EWS (EPL) Service Request Editor

Step 2 Click Select VPN to choose a VPN for use with this CE.

The Select VPN window appears with the VPNs defined in the system.

Step 3 Choose a VPN Name in the Select column.

Step 4 Click Select.

The L2VPN Service Request Editor window appears with the VPN name displayed.

Step 5 Click Add Link. (See Figure 6-10.)

Figure 6-10 End-To-End Wire Editor

•You can enter a description for the service request in the first Description field. The description will show up in this window and also in the Description column of the Service Requests window. The maximum length for this field is 256 characters.

•You can enter a description for each end-to-end wire in the Description field provided for each wire. The description shows up only in this window. The data in this field is not pushed to the device(s). The maximum length for this field is 256 characters.

•The ID number is system-generated identification number for the circuit.

•The Circuit ID is created automatically, based on the service. For example, for Ethernet, it is based on the VLAN number; for Frame Relay, it is based on the DLCI; for ATM, it is based on the VPI/VCI.

Step 6 Click Add AC in the Attachment Circuit (A1) column.

The Attachment Tunnel Editor appears. (See Figure 6-11.)

Figure 6-11 Select CE for Attachment Circuit

Step 7 Click Select CE.

The Select CPE window appears. (See Figure 6-12.)

Figure 6-12 CPE for Attachment Circuit

This window displays the list of currently defined CEs.

a. From the Show CPEs with drop-down list, you can display CEs by Customer Name, by Site, or by Device Name.

b. You can use the Find button to either search for a specific CE, or to refresh the display.

c. You can set the Rows per page to 5, 10, 20, 30, 40, or All.

Step 8 In the Select column, choose a CE for the L2VPN link.

Step 9 Click Select.

Step 10 In the Attachment Tunnel Editor window, choose a CE interface from the drop-down list.

Step 11 If only one NPC exists for the Chosen CE and CE interface, that NPC is autopopulated in the Circuit Selection column and you need not choose it explicitly.

If more then one NPC is available, click Select one circuit in the Circuit Selection column. The NPC window appears, enabling you to choose the appropriate NPC. Each time you choose a CE and its interface, the NPC that was precreated from this CE and interface is automatically displayed under Circuit Selection. This means that you do not have to further specify the PE to complete the link.

Step 12 Click OK.

The EndToEndWire Editor window appears displaying the name of the selected CE in the AC1 column. (See Figure 6-13.)

Figure 6-13 NPC Created

Step 13 Click AC1 Link Attributes and edit the attributes if desired.

For more information, see the section Modifying the L2VPN Service Request.

Step 14 Click OK.

Step 15 Repeat Steps 6 through 14 for AC2.

Step 16 Click OK.

You see a window like Figure 6-14.

Figure 6-14 Attachment Circuits Selected

Step 17 Click Save.

The EWS (EPL) service request is created and saved in ISC.

Creating an ERS (EVPL), ATM, or Frame Relay L2VPN Service Request without a CE

This section includes detailed steps for creating an L2VPN service request without a CE present for ERS (EVPL), ATM, and Frame Relay policies. If you are creating an L2VPN service request for an EWS (EPL) policy, go to Creating an EWS (EPL) L2VPN Service Request without a CE.

Perform the following steps.

Step 1 Create the L2VPN service request for ERS (EVPL) without a CE.

The L2VPN Service Request Editor window appears. (See Figure 6-15.)

Figure 6-15 L2VPN Service Request Editor

Step 2 Choose a Topology from the drop-down list.

If you choose Full Mesh, each CE will have direct connections to every other CE. If you choose Hub and Spoke, then only the Hub CE has connection to each Spoke CE and the Spoke CEs do not have direct connection to each other.

Note The full mesh and the hub and spoke topologies make a difference only when you choose more than two endpoints. For example, with four endpoints, ISC automatically creates six links with full mesh topology. With hub and spoke topology, however, ISC creates only three links.

Step 3 Click Add Link.

The Attachment Tunnel Editor window appears. (See Figure 6-16.)

Figure 6-16 Select U-PE/PE-AGG/N-PE

Step 4 Specify the N-PE/PE-AGG/U-PE endpoints using the Attachment Tunnel Editor, as covered in the following steps.

Step 5 Click Select U-PE/PE-AGG/N-PE in the U-PE/PE-AGG/N-PE column.

The PE for Attachment Circuit window appears. (See Figure 6-17).

Figure 6-17 Select PE Device

This window displays the list of currently defined PEs.

a. The Show PEs with drop-down list shows PEs by customer name, by site, or by device name.

b. The Find button allows a search for a specific PE or a refresh of the window.

c. The Rows per page drop-down list allows the page to be set to 5, 10, 20, 30, 40, or All.

Step 6 In the Select column, choose the PE device name for the L2VPN link.

Step 7 Click Select.

The Service Request Editor window appears displaying the name of the selected PE in the PE column. (See Figure 6-18.)

Figure 6-18 Select the UNI Interface

Step 8 Choose the UNI interface from the drop-down list.

Note When you provision an L2VPN ERS (EVPL) service, when you choose a UNI for a particular device, ISC determines if there are other services using the same UNI. If so, a warning message is displayed. If you ignore the message and save the service request, all of the underlying service requests lying on the same UNI are synchronized with the modified shared attributes of the latest service request. In addition, the state of the existing service requests is changed to the Requested state.

Note ISC only displays the available interfaces for the service, based on the configuration of the underlying interfaces, existing service requests that might be using the interface, and the customer associated with the service request. You can click the Details button to display a pop-up window with information on the available interfaces, such as interface name, customer name, VPN name and service request ID, service request type, VLAN translation type, and VLAN ID information.

Step 9 If the PE role type is U-PE, click Select one circuit in the Circuit Selection column.

The NPC window appears. (See Figure 6-19.)

Figure 6-19 Select NPC

If only one NPC exists for the Chosen PE and PE interface, that NPC is auto populated in the Circuit Selection column and you need not choose it explicitly.

Note If the PE role type is N-PE, the columns Circuit Selection and Circuit Details are disabled.

Step 10 Choose the name of the NPC from the Select column.

Step 11 Click OK.

Each time you choose a PE and its interface, the NPC that was precreated from this PE and interface is automatically displayed under Circuit Selection. (See Figure 6-20.) This means that you do not have to further specify the PE to complete the link.

Figure 6-20 NPC Created

Step 12 If you want to review the details of this NPC, click Circuit Details in the Circuit Details column.

The NPC Details window appears and lists the circuit details for this NPC.

Step 13 After you specify all the PEs, ISC creates the links between PEs based on the Topology that you chose.

Step 14 Click OK.

For ERS (EVPL), ATM, and Frame Relay, the End-to-End-Wire Editor window appears. (See Figure 6-21.)

Figure 6-21 End-to-End Wire Editor

Step 15 The VPN for this service request appears in the Select VPN field.

If there is more than one VPN, click Select VPN to choose a VPN.

Step 16 Specify remaining items in the End-to-End-Wire Editor window, as necessary for your configuration:

•You can choose any of the blue highlighted values to edit the End-to-End Wire.

•You can edit the AC link attributes to change the default policy settings. After you edit these fields, the blue link changes from Default to Changed. For more information, see the section Modifying the L2VPN Service Request.

•You can also click Add Link to add an end-to-end wire.

•You can click Delete Link to delete an end-to-end wire.

Note If you are attempting to decommission a service request to which a template has been added, see Monitoring Service Requests, page 9-10 for information on the proper way to do this.

•You can enter a description for the service request in the first Description field. The description will show up in this window and also in the Description column of the Service Requests window. The maximum length for this field is 256 characters.

•You can enter a description for each end-to-end wire in the Description field provided for each wire. The description shows up only in this window. The data in this field is not pushed to the device(s). The maximum length for this field is 256 characters.

•The ID number is system-generated identification number for the circuit.

•The Circuit ID is created automatically, based on the service. For example, for Ethernet, it is based on the VLAN number; for Frame Relay, it is based on the DLCI; for ATM, it is based on the VPI/VCI.

Step 17 When you are finished editing the end-to-end wires, click Save.

The service request is created and saved into ISC.

Creating an EWS (EPL) L2VPN Service Request without a CE

This section includes detailed steps for creating an L2VPN service request without a CE present for EWS (EPL). If you are creating an L2VPN service request for an ERS (EVPL), ATM, or Frame Relay policy, see Creating an ERS (EVPL), ATM, or Frame Relay L2VPN Service Request without a CE.

Step 1 Create the L2VPN service request for EWS (EPL) without a CE.

The L2VPN Service Request Editor window appears. (See Figure 6-22.)

Figure 6-22 EWS (EPL) Service Request Editor

Step 2 Click Select VPN to choose a VPN for use with this PE.

The Select a VPN window appears with the VPNs defined in the system.

Step 3 Choose a VPN Name in the Select column.

Step 4 Click Select.

The End-To-End Wire Editor window appears with the VPN name displayed. (See Figure 6-23.)

Figure 6-23 End-To-End Wire Editor

Step 5 Click Add AC in the Attachment Circuit (AC1) column.

The Attachment Tunnel Editor window appears. (See Figure 6-24.)

Figure 6-24 Select the PE for the Attachment Circuit

Step 6 Click Select N-PE/PE-AGG/U-PE.

The Select PE Device window appears. (See Figure 6-25.)

Figure 6-25 PE for Attachment Circuit

This window displays the list of currently defined PEs.

a. From the Show PEs with drop-down list, you can display PEs by Customer Name, by Site, or by Device Name.

b. You can use the Find button to either search for a specific PE, or to refresh the display.

c. You can set the Rows per page to 5, 10, 20, 30, 40, or All.

Step 7 In the Select column, choose a PE for the L2VPN link.

Step 8 Click Select.

The Attachment Tunnel Editor window appears. (See Figure 6-26.)

Figure 6-26 PE Interface

Step 9 Choose a PE interface from the drop-down list.

Note ISC only displays the available interfaces for the service, based on the configuration of the underlying interfaces, existing service requests that might be using the interface, and the customer associated with the service request. You can click the Details button to display a pop-up window with information on the available interfaces, such as interface name, customer name, VPN name and service request ID, service request type, VLAN translation type, and VLAN ID information.

Step 10 If the PE role type is N-PE, the columns Circuit Selection and Circuit Details are disabled. In this case, skip to Step 13.

Step 11 If the PE role type is U-PE, click Select one circuit in the Circuit Selection column.

The Select NPC window appears. (See Figure 6-27.)

Figure 6-27 Select NPC

Note If only one NPC exists for the Chosen PE and PE interface, that NPC is auto populated in the Circuit Selection column and you need not choose it explicitly.

Step 12 If applicable, choose the name of the NPC from the Select column.

Step 13 Click OK.

The Attachment Tunnel Editor appears. (See Figure 6-28.)

Figure 6-28 NPC Created

Note Each time you choose a PE and its interface, the NPC that was precreated from this PE and interface is automatically displayed under Circuit Selection. (See Figure 6-28.) This means that you do not have to further specify the PE to complete the link.

Step 14 Click OK.

The Service Request Editor window appears displaying the name of the selected PE in the AC1 column. (See Figure 6-29.)

Figure 6-29 Attachment Circuit Selected

Step 15 Click AC1 Link Attributes and edit the attributes, if desired.

For more information, see the section Modifying the L2VPN Service Request.

Step 16 Repeat Steps 5 through 14 for AC2.

Step 17 Specify remaining items in the End-to-End-Wire Editor window, as necessary for your configuration.

•You can enter a description for the service request in the first Description field. The description will show up in this window and also in the Description column of the Service Requests window. The maximum length for this field is 256 characters.

•You can enter a description for each end-to-end wire in the Description field provided for each wire. The description shows up only in this window. The data in this field is not pushed to the device(s). The maximum length for this field is 256 characters.

•The ID number is system-generated identification number for the circuit.

•The Circuit ID is created automatically, based on the service. For example, for Ethernet, it is based on the VLAN number; for Frame Relay, it is based on the DLCI; for ATM, it is based on the VPI/VCI.

Step 18 Click Save.

The EWS (EPL) service request is created and saved in ISC.

Modifying the L2VPN Service Request

This section describes how to edit the L2VPN service request attributes. This is also where you can associate templates and data files to devices that are part of the ACs.

Perform the following steps.

Step 1 Choose Service Inventory > Inventory and Connection Manager > Service Requests. (See Figure 6-30.)

Figure 6-30 L2VPN Service Activation

Step 2 Check a check box for a service request.

Step 3 Click Edit.

The End-to-End-Wire Editor window appears. (See Figure 6-31.)

Figure 6-31 End-to-End Wire Editor

Step 4 Modify any of the attributes, as desired:

•The VPN for this service request appears in the Select VPN field. If this request has more than one VPN, click Select VPN to choose a VPN.

•You can choose any of the blue highlighted values to edit the End-to-End Wire.

•You can edit the AC link attributes to change the default policy settings. After you edit these fields, the blue link changes from Default to Changed.

•You can enter a description for the service request in the first Description field. The description will show up in this window and also in the Description column of the Service Requests window. The maximum length for this field is 256 characters.

•You can enter a description for each end-to-end wire in the Description field provided for each wire. The description shows up only in this window. The data in this field is not pushed to the device(s). The maximum length for this field is 256 characters.

•The Circuit ID is created automatically, based on the VLAN data for the circuit.

•If the policy was set up for you to define a VC ID manually, enter it into the empty VC ID field. If policy was set to "auto pick" the VC ID, ISC will supply a VC ID, and this field will not be editable. In the case where you supply the VC ID manually, if the entered value is in the provider's range, ISC validates if the entered value is available or allocated. If the entered value has been already allocated, ISC generates an error message saying that the entered value is not available and prompts you to re-enter the value. If the entered value is in the provider's range, and if it is available, then it is allocated and is removed from the VC ID pool. If the entered value is outside the provider's range, ISC displays a warning saying that no validation could be performed to verify if it is available or allocated.

•You can also click Add Link to add an end-to-end wire.

•You can click Delete Link to delete an end-to-end wire.

Note If you are attempting to decommission a service request to which a template has been added, see Monitoring Service Requests, page 9-10 for information on the proper way to do this.

•The ID number is system-generated identification number for the circuit.

•The Circuit ID is created automatically, based on the service. For example, for Ethernet, it is based on the VLAN number; for Frame Relay, it is based on the DLCI; for ATM, it is based on the VPI/VCI.

Step 5 To edit AC attributes, click the Default button.

The Link Attributes window appears. (See Figure 6-32.)

Figure 6-32 Link Attributes Window

Step 6 Edit any of the link attributes, as desired.

Step 7 To add a template and data file to an attachment circuit, choose a Device Name, and click Add under Templates.

The Add/Remove Templates window appears. (See Figure 6-33.)

Note To add a template to an attachment circuit, you must have already created the template. For detailed steps to create templates, see the Cisco IP Solution Center Infrastructure Reference, 5.1. For more information on how to use templates and data files in service requests, see Appendix B, "Working with Templates and Data Files."

Figure 6-33 Add/Remove Templates

Step 8 Click Add.

The Template Data File Chooser window appears. (See Figure 6-34.)

Figure 6-34 Template Datafile Chooser

Step 9 In the left pane, navigate to and select a template.

The associated data files are listed in rows in the main window, as shown in Figure 6-34.

Step 10 Check the data file that you want to add and click Accept.

The Add/Remove Templates window appears with the template displayed. (See Figure 6-35.)

Figure 6-35 Add/Remove Templates with Templates Shown

Step 11 Choose a Template name.

Step 12 Under Action, use the drop-down list and choose APPEND or PREPEND.

Append tells ISC to append the template generated CLI to the regular ISC (non-template) CLI. Prepend is the reverse and does not append the template to the ISC CLI.

Step 13 Choose Active to use this template for this service request.

If you do not choose Active, the template is not used.

Step 14 Click OK.

The Link Attributes with the template added appears. (See Figure 6-36.)

Figure 6-36 Link Attributes with Template Added

Note For more information about using templates and data files in service requests, see Appendix B, "Working with Templates and Data Files."

Step 15 Click OK.

The Service Request Editor window appears showing the default for AC1 changed. (See Figure 6-37.)

Figure 6-37 Service Request Editor with Link Attributes Changed.

Step 16 When you are finished editing the end-to-end wires, click Save.

Saving the L2VPN Service Request

To save an L2VPN service request, perform the following steps.

Step 1 When you are finished with Link Attributes for all the Attachment Circuits, click Save to finish the L2VPN service request creation. If the L2VPN service request is successfully created, you will see the service request list window. (See Figure 6-38.) The newly created L2VPN service request is added with the state of REQUESTED, as shown in the figure.

Figure 6-38 L2VPN Service Request Created

Step 2 If, however, the L2VPN service request creation failed for some reason (for example, a value chosen is out of bounds), you are warned with an error message. In such a case, you should correct the error and save the service request again.

For information on deploying L2VPN service requests, see Deploying Service Requests, page 9-1.

	Cisco IP Solution Center Carrier Ethernet and L2VPN User Guide, 5.1
	Managing an L2VPN Service Request
Cisco IP Solution Center Carrier Ethernet and L2VPN User Guide, 5.1 Index About This Guide Getting Started Setting Up the ISC Services Creating a FlexUNI/EVC Policy Managing a FlexUNI/EVC Service Request Creating an L2VPN Policy Managing an L2VPN Service Request Creating a VPLS Policy Managing a VPLS Service Request Deploying, Monitoring, and Auditing Service Requests Using Autodiscovery for L2 Services Generating L2 and VPLS Reports Sample Configlets Working with Templates and Data Files Setting Up VLAN Translation ISC L2VPN and VPLS Concepts	Download this chapter Managing an L2VPN Service Request Download the complete book Carrier Ethernet and L2VPN User Guide, 5.1 - Entire Book in PDF (PDF - 7 MB) Table Of Contents Managing an L2VPN Service Request Introducing L2VPN Service Requests Creating an L2VPN Service Request Creating an ERS (EVPL), ATM, or Frame Relay L2VPN Service Request with a CE Creating an EWS (EPL) L2VPN Service Request with a CE Creating an ERS (EVPL), ATM, or Frame Relay L2VPN Service Request without a CE Creating an EWS (EPL) L2VPN Service Request without a CE Modifying the L2VPN Service Request Saving the L2VPN Service Request Managing an L2VPN Service Request This chapter covers the basic steps to provision an ERS (EVPL), EWS (EPL), ATM, or Frame Relay L2VPN service. It contains the following sections: •Introducing L2VPN Service Requests •Creating an L2VPN Service Request •Creating an ERS (EVPL), ATM, or Frame Relay L2VPN Service Request with a CE •Creating an EWS (EPL) L2VPN Service Request with a CE •Creating an ERS (EVPL), ATM, or Frame Relay L2VPN Service Request without a CE •Creating an EWS (EPL) L2VPN Service Request without a CE •Modifying the L2VPN Service Request •Saving the L2VPN Service Request Introducing L2VPN Service Requests An L2VPN service request consists of one or more end-to-end wires, connecting various sites in a point-to-point topology. When you create a service request, you enter several parameters, including the specific interfaces on the CE and PE routers. You can also associate Cisco IP Solution Center (ISC) templates and data files with a service request. See Appendix B, "Working with Templates and Data Files," for more about using templates and data files in service requests. To create a service request, a Service Policy must already be defined, as described in Chapter 5, "Creating an L2VPN Policy." Based on the predefined L2VPN policy, an operator creates an L2VPN service request, with or without modifications to the L2VPN policy, and deploys the service. Service creation and deployment are normally performed by regular network technicians for daily operation of network provisioning. Note Not all of the attributes defined in an L2VPN policy might be applicable to a service request. For specific information, see L2VPN policy attribute descriptions in Chapter 5, "Creating an L2VPN Policy". The following steps are involved in creating a service request for Layer 2 connectivity between customer sites: •Choose a CE Topology for ERS (EVPL)/Frame Relay/ATM services. •Choose the endpoints (CE and PE) that must be connected. For each end-to-end Layer 2 connection, ISC creates an end-to-end wire object in the repository for the service request. •Choose a CE or PE interface. •Choose a Named Physical Circuit (NPC) for the CE or PE. •Edit the end-to-end connection. •Edit the link attributes. •(0ptional) Associate templates and data files to devices in the service request. Creating an L2VPN Service Request To create an L2VPN service request, perform the following steps. Step 1 Choose Service Inventory > Inventory and Connection Manage > Service Requests. The Service Requests window appears. Step 2 Click Create. Step 3 Choose L2VPN from the drop-down list. L2VPN service requests must be associated with an L2VPN policy. You choose an L2VPN policy from the policies previously created (see Chapter 5, "Creating an L2VPN Policy"). Step 4 Choose the L2VPN policy of choice. If more than one L2VPN policy exists, a list of L2VPN policies appears. Step 5 When you make the choice, click OK. As soon as you make the choice, the new service request inherits all the properties of that L2VPN policy, such as all the editable and non-editable features and pre-set parameters. To continue creating an L2VPN service request, go to one of the following sections: •Creating an ERS (EVPL), ATM, or Frame Relay L2VPN Service Request with a CE. •Creating an EWS (EPL) L2VPN Service Request with a CE. •Creating an ERS (EVPL), ATM, or Frame Relay L2VPN Service Request without a CE. •Creating an EWS (EPL) L2VPN Service Request without a CE. Creating an ERS (EVPL), ATM, or Frame Relay L2VPN Service Request with a CE This section includes detailed steps for creating an L2VPN service request with a CE present for ERS (EVPL), ATM, and Frame Relay policies. If you are creating an L2VPN service request for an EWS (EPL) policy, go to Creating an EWS (EPL) L2VPN Service Request with a CE. After you choose an L2VPN policy, the L2VPN Service Request Editor window appears. (See Figure 6-1.) Figure 6-1 L2VPN Service Request Editor Perform the following steps. Step 1 Choose a Topology from the drop-down list. If you choose Full Mesh, each CE will have direct connections to every other CE. If you choose Hub and Spoke, then only the Hub CE has connection to each Spoke CE and the Spoke CEs do not have direct connection to each other. Note The full mesh and the hub and spoke topologies make a difference only when you choose more than two endpoints. For example, with four endpoints, ISC automatically creates six links with full mesh topology. With hub and spoke topology, however, ISC creates only three links. Step 2 Click Add Link. You specify the CE endpoints using the Attachment Tunnel Editor. You can create one or more CEs from a window like the one in Figure 6-2. Figure 6-2 Select CE Note All the services that deploy point-to-point connections (ERS/EVPL, EWS/EPL, ATMoMPLS, and FRoMPLS) must have at least two CEs specified. Step 3 Click Select CE in the CE column. The CPE for Attachment Circuit window appears. (See Figure 6-3.) This window displays the list of currently defined CEs. a. From the Show CPEs with drop-down list, you can display CEs by Customer Name, by Site, or by Device Name. b. You can use the Find button to either search for a specific CE, or to refresh the display. c. You can set the Rows per page to 5, 10, 20, 30, 40, or All. Figure 6-3 Select CPE Device Step 4 In the Select column, choose a CE for the L2VPN link. Step 5 Click Select. The Service Request Editor window appears displaying the name of the selected CE in the CE column. Step 6 Choose the CE interface from the drop-down list. (See Figure 6-4.) Figure 6-4 Select the CE Interface Note When you provision an L2VPN ERS (EVPL) service, when you choose a UNI for a particular device, ISC determines if there are other services using the same UNI. If so, a warning message is displayed. If you ignore the message and save the service request, all of the underlying service requests relying on the same UNI are synchronized with the modified shared attributes of the latest service request. In addition, the state of the existing service requests is changed to the Requested state. Note ISC only displays the available interfaces for the service, based on the configuration of the underlying interfaces, existing service requests that might be using the interface, and the customer associated with the service request. You can click the Details button to display a pop-up window with information on the available interfaces, such as interface name, customer name, VPN name and service request ID, service request type, VLAN translation type, and VLAN ID information. Step 7 If only one NPC exists for the Chosen CE and CE interface, that NPC is autopopulated in the Circuit Selection column and you need not choose it explicitly. If more then one NPC is available, click Select one circuit in the Circuit Selection column. The NPC window appears, enabling you to choose the appropriate NPC. Step 8 Click OK. Each time you choose a CE and its interface, the NPC that was precreated from this CE and interface is automatically displayed under Circuit Selection. (See Figure 6-5.) This means that you do not have to further specify the PE to complete the link. Figure 6-5 NPC Created If you want to review the details of this NPC, click Circuit Details in the Circuit Details column. The NPC Details window appears and lists the circuit details for this NPC. Step 9 Continue to specify additional CEs, as in previous steps. ISC creates the links between CEs based on the Topology that you chose. Step 10 Click OK in Figure 6-6. Figure 6-6 NPCs Created For ERS (EVPL), ATM, and Frame Relay, the End-to-End Wire Editor window appears. (See Figure 6-7.) Figure 6-7 End-to-End Wire Editor Step 11 The VPN for this service request appears in the VPN field. If there is more than one VPN, click Select VPN to choose a VPN. The VPN for L2VPN service request window appears. Step 12 Choose a VPN Name and click Select. The L2VPN Service Request Editor window appears with the VPN name displayed. Step 13 If necessary, click Add AC in the Attachment Circuit AC2 column, and repeat Steps 3 to 10 for AC2. The End-to-End Wire Editor window displays the complete end-to-end wire. (See Figure 6-8.) Figure 6-8 End-to-End Wire Created Step 14 Specify remaining items in the End-to-End-Wire Editor window as necessary for your configuration: •You can choose any of the blue highlighted values to edit the End-to-End Wire. •You can edit the AC link attributes to change the default policy settings. After you edit these fields, the blue link changes from Default to Changed. For more information, see the section Modifying the L2VPN Service Request. •You can enter a description for the service request in the first Description field. The description will show up in this window and also in the Description column of the Service Requests window. The maximum length for this field is 256 characters. •You can enter a description for each end-to-end wire in the Description field provided for each wire. The description shows up only in this window. The data in this field is not pushed to the device(s). The maximum length for this field is 256 characters. •The ID number is system-generated identification number for the circuit. •The Circuit ID is created automatically, based on the service. For example, for Ethernet, it is based on the VLAN number; for Frame Relay, it is based on the DLCI; for ATM, it is based on the VPI/VCI. •If the policy was set up for you to define a VC ID manually, enter it into the empty VC ID field. If policy was set to "auto pick" the VC ID, ISC will supply a VC ID, and this field will not be editable. In the case where you supply the VC ID manually, if the entered value is in the provider's range, ISC validates if the entered value is available or allocated. If the entered value has been already allocated, ISC generates an error message saying that the entered value is not available and prompts you to re-enter the value. If the entered value is in the provider's range, and if it is available, then it is allocated and is removed from the VC ID pool. If the entered value is outside the provider's range, ISC displays a warning saying that no validation could be performed to verify if it is available or allocated. •You can also click Add Link to add an end-to-end wire. •You can click Delete Link to delete an end-to-end wire. Step 15 When you are finished editing the end-to-end wires, click Save. The service request is created and saved into ISC. Creating an EWS (EPL) L2VPN Service Request with a CE This section includes detailed steps for creating an L2VPN service request with a CE present for EWS (EPL). If you are creating an L2VPN service request for an ERS (EVPL), ATM, or Frame Relay policy, go to Creating an ERS (EVPL), ATM, or Frame Relay L2VPN Service Request with a CE. Perform the following steps. Step 1 Create the L2VPN service request for EWS (EPL) with CE. The L2VPN Service Request Editor window appears. (See Figure 6-9.) Figure 6-9 EWS (EPL) Service Request Editor Step 2 Click Select VPN to choose a VPN for use with this CE. The Select VPN window appears with the VPNs defined in the system. Step 3 Choose a VPN Name in the Select column. Step 4 Click Select. The L2VPN Service Request Editor window appears with the VPN name displayed. Step 5 Click Add Link. (See Figure 6-10.) Figure 6-10 End-To-End Wire Editor •You can enter a description for the service request in the first Description field. The description will show up in this window and also in the Description column of the Service Requests window. The maximum length for this field is 256 characters. •You can enter a description for each end-to-end wire in the Description field provided for each wire. The description shows up only in this window. The data in this field is not pushed to the device(s). The maximum length for this field is 256 characters. •The ID number is system-generated identification number for the circuit. •The Circuit ID is created automatically, based on the service. For example, for Ethernet, it is based on the VLAN number; for Frame Relay, it is based on the DLCI; for ATM, it is based on the VPI/VCI. Step 6 Click Add AC in the Attachment Circuit (A1) column. The Attachment Tunnel Editor appears. (See Figure 6-11.) Figure 6-11 Select CE for Attachment Circuit Step 7 Click Select CE. The Select CPE window appears. (See Figure 6-12.) Figure 6-12 CPE for Attachment Circuit This window displays the list of currently defined CEs. a. From the Show CPEs with drop-down list, you can display CEs by Customer Name, by Site, or by Device Name. b. You can use the Find button to either search for a specific CE, or to refresh the display. c. You can set the Rows per page to 5, 10, 20, 30, 40, or All. Step 8 In the Select column, choose a CE for the L2VPN link. Step 9 Click Select. Step 10 In the Attachment Tunnel Editor window, choose a CE interface from the drop-down list. Step 11 If only one NPC exists for the Chosen CE and CE interface, that NPC is autopopulated in the Circuit Selection column and you need not choose it explicitly. If more then one NPC is available, click Select one circuit in the Circuit Selection column. The NPC window appears, enabling you to choose the appropriate NPC. Each time you choose a CE and its interface, the NPC that was precreated from this CE and interface is automatically displayed under Circuit Selection. This means that you do not have to further specify the PE to complete the link. Step 12 Click OK. The EndToEndWire Editor window appears displaying the name of the selected CE in the AC1 column. (See Figure 6-13.) Figure 6-13 NPC Created Step 13 Click AC1 Link Attributes and edit the attributes if desired. For more information, see the section Modifying the L2VPN Service Request. Step 14 Click OK. Step 15 Repeat Steps 6 through 14 for AC2. Step 16 Click OK. You see a window like Figure 6-14. Figure 6-14 Attachment Circuits Selected Step 17 Click Save. The EWS (EPL) service request is created and saved in ISC. Creating an ERS (EVPL), ATM, or Frame Relay L2VPN Service Request without a CE This section includes detailed steps for creating an L2VPN service request without a CE present for ERS (EVPL), ATM, and Frame Relay policies. If you are creating an L2VPN service request for an EWS (EPL) policy, go to Creating an EWS (EPL) L2VPN Service Request without a CE. Perform the following steps. Step 1 Create the L2VPN service request for ERS (EVPL) without a CE. The L2VPN Service Request Editor window appears. (See Figure 6-15.) Figure 6-15 L2VPN Service Request Editor Step 2 Choose a Topology from the drop-down list. If you choose Full Mesh, each CE will have direct connections to every other CE. If you choose Hub and Spoke, then only the Hub CE has connection to each Spoke CE and the Spoke CEs do not have direct connection to each other. Note The full mesh and the hub and spoke topologies make a difference only when you choose more than two endpoints. For example, with four endpoints, ISC automatically creates six links with full mesh topology. With hub and spoke topology, however, ISC creates only three links. Step 3 Click Add Link. The Attachment Tunnel Editor window appears. (See Figure 6-16.) Figure 6-16 Select U-PE/PE-AGG/N-PE Step 4 Specify the N-PE/PE-AGG/U-PE endpoints using the Attachment Tunnel Editor, as covered in the following steps. Step 5 Click Select U-PE/PE-AGG/N-PE in the U-PE/PE-AGG/N-PE column. The PE for Attachment Circuit window appears. (See Figure 6-17). Figure 6-17 Select PE Device This window displays the list of currently defined PEs. a. The Show PEs with drop-down list shows PEs by customer name, by site, or by device name. b. The Find button allows a search for a specific PE or a refresh of the window. c. The Rows per page drop-down list allows the page to be set to 5, 10, 20, 30, 40, or All. Step 6 In the Select column, choose the PE device name for the L2VPN link. Step 7 Click Select. The Service Request Editor window appears displaying the name of the selected PE in the PE column. (See Figure 6-18.) Figure 6-18 Select the UNI Interface Step 8 Choose the UNI interface from the drop-down list. Note When you provision an L2VPN ERS (EVPL) service, when you choose a UNI for a particular device, ISC determines if there are other services using the same UNI. If so, a warning message is displayed. If you ignore the message and save the service request, all of the underlying service requests lying on the same UNI are synchronized with the modified shared attributes of the latest service request. In addition, the state of the existing service requests is changed to the Requested state. Note ISC only displays the available interfaces for the service, based on the configuration of the underlying interfaces, existing service requests that might be using the interface, and the customer associated with the service request. You can click the Details button to display a pop-up window with information on the available interfaces, such as interface name, customer name, VPN name and service request ID, service request type, VLAN translation type, and VLAN ID information. Step 9 If the PE role type is U-PE, click Select one circuit in the Circuit Selection column. The NPC window appears. (See Figure 6-19.) Figure 6-19 Select NPC If only one NPC exists for the Chosen PE and PE interface, that NPC is auto populated in the Circuit Selection column and you need not choose it explicitly. Note If the PE role type is N-PE, the columns Circuit Selection and Circuit Details are disabled. Step 10 Choose the name of the NPC from the Select column. Step 11 Click OK. Each time you choose a PE and its interface, the NPC that was precreated from this PE and interface is automatically displayed under Circuit Selection. (See Figure 6-20.) This means that you do not have to further specify the PE to complete the link. Figure 6-20 NPC Created Step 12 If you want to review the details of this NPC, click Circuit Details in the Circuit Details column. The NPC Details window appears and lists the circuit details for this NPC. Step 13 After you specify all the PEs, ISC creates the links between PEs based on the Topology that you chose. Step 14 Click OK. For ERS (EVPL), ATM, and Frame Relay, the End-to-End-Wire Editor window appears. (See Figure 6-21.) Figure 6-21 End-to-End Wire Editor Step 15 The VPN for this service request appears in the Select VPN field. If there is more than one VPN, click Select VPN to choose a VPN. Step 16 Specify remaining items in the End-to-End-Wire Editor window, as necessary for your configuration: •You can choose any of the blue highlighted values to edit the End-to-End Wire. •You can edit the AC link attributes to change the default policy settings. After you edit these fields, the blue link changes from Default to Changed. For more information, see the section Modifying the L2VPN Service Request. •You can also click Add Link to add an end-to-end wire. •You can click Delete Link to delete an end-to-end wire. Note If you are attempting to decommission a service request to which a template has been added, see Monitoring Service Requests, page 9-10 for information on the proper way to do this. •You can enter a description for the service request in the first Description field. The description will show up in this window and also in the Description column of the Service Requests window. The maximum length for this field is 256 characters. •You can enter a description for each end-to-end wire in the Description field provided for each wire. The description shows up only in this window. The data in this field is not pushed to the device(s). The maximum length for this field is 256 characters. •The ID number is system-generated identification number for the circuit. •The Circuit ID is created automatically, based on the service. For example, for Ethernet, it is based on the VLAN number; for Frame Relay, it is based on the DLCI; for ATM, it is based on the VPI/VCI. Step 17 When you are finished editing the end-to-end wires, click Save. The service request is created and saved into ISC. Creating an EWS (EPL) L2VPN Service Request without a CE This section includes detailed steps for creating an L2VPN service request without a CE present for EWS (EPL). If you are creating an L2VPN service request for an ERS (EVPL), ATM, or Frame Relay policy, see Creating an ERS (EVPL), ATM, or Frame Relay L2VPN Service Request without a CE. Step 1 Create the L2VPN service request for EWS (EPL) without a CE. The L2VPN Service Request Editor window appears. (See Figure 6-22.) Figure 6-22 EWS (EPL) Service Request Editor Step 2 Click Select VPN to choose a VPN for use with this PE. The Select a VPN window appears with the VPNs defined in the system. Step 3 Choose a VPN Name in the Select column. Step 4 Click Select. The End-To-End Wire Editor window appears with the VPN name displayed. (See Figure 6-23.) Figure 6-23 End-To-End Wire Editor Step 5 Click Add AC in the Attachment Circuit (AC1) column. The Attachment Tunnel Editor window appears. (See Figure 6-24.) Figure 6-24 Select the PE for the Attachment Circuit Step 6 Click Select N-PE/PE-AGG/U-PE. The Select PE Device window appears. (See Figure 6-25.) Figure 6-25 PE for Attachment Circuit This window displays the list of currently defined PEs. a. From the Show PEs with drop-down list, you can display PEs by Customer Name, by Site, or by Device Name. b. You can use the Find button to either search for a specific PE, or to refresh the display. c. You can set the Rows per page to 5, 10, 20, 30, 40, or All. Step 7 In the Select column, choose a PE for the L2VPN link. Step 8 Click Select. The Attachment Tunnel Editor window appears. (See Figure 6-26.) Figure 6-26 PE Interface Step 9 Choose a PE interface from the drop-down list. Note ISC only displays the available interfaces for the service, based on the configuration of the underlying interfaces, existing service requests that might be using the interface, and the customer associated with the service request. You can click the Details button to display a pop-up window with information on the available interfaces, such as interface name, customer name, VPN name and service request ID, service request type, VLAN translation type, and VLAN ID information. Step 10 If the PE role type is N-PE, the columns Circuit Selection and Circuit Details are disabled. In this case, skip to Step 13. Step 11 If the PE role type is U-PE, click Select one circuit in the Circuit Selection column. The Select NPC window appears. (See Figure 6-27.) Figure 6-27 Select NPC Note If only one NPC exists for the Chosen PE and PE interface, that NPC is auto populated in the Circuit Selection column and you need not choose it explicitly. Step 12 If applicable, choose the name of the NPC from the Select column. Step 13 Click OK. The Attachment Tunnel Editor appears. (See Figure 6-28.) Figure 6-28 NPC Created Note Each time you choose a PE and its interface, the NPC that was precreated from this PE and interface is automatically displayed under Circuit Selection. (See Figure 6-28.) This means that you do not have to further specify the PE to complete the link. Step 14 Click OK. The Service Request Editor window appears displaying the name of the selected PE in the AC1 column. (See Figure 6-29.) Figure 6-29 Attachment Circuit Selected Step 15 Click AC1 Link Attributes and edit the attributes, if desired. For more information, see the section Modifying the L2VPN Service Request. Step 16 Repeat Steps 5 through 14 for AC2. Step 17 Specify remaining items in the End-to-End-Wire Editor window, as necessary for your configuration. •You can enter a description for the service request in the first Description field. The description will show up in this window and also in the Description column of the Service Requests window. The maximum length for this field is 256 characters. •You can enter a description for each end-to-end wire in the Description field provided for each wire. The description shows up only in this window. The data in this field is not pushed to the device(s). The maximum length for this field is 256 characters. •The ID number is system-generated identification number for the circuit. •The Circuit ID is created automatically, based on the service. For example, for Ethernet, it is based on the VLAN number; for Frame Relay, it is based on the DLCI; for ATM, it is based on the VPI/VCI. Step 18 Click Save. The EWS (EPL) service request is created and saved in ISC. Modifying the L2VPN Service Request This section describes how to edit the L2VPN service request attributes. This is also where you can associate templates and data files to devices that are part of the ACs. Perform the following steps. Step 1 Choose Service Inventory > Inventory and Connection Manager > Service Requests. (See Figure 6-30.) Figure 6-30 L2VPN Service Activation Step 2 Check a check box for a service request. Step 3 Click Edit. The End-to-End-Wire Editor window appears. (See Figure 6-31.) Figure 6-31 End-to-End Wire Editor Step 4 Modify any of the attributes, as desired: •The VPN for this service request appears in the Select VPN field. If this request has more than one VPN, click Select VPN to choose a VPN. •You can choose any of the blue highlighted values to edit the End-to-End Wire. •You can edit the AC link attributes to change the default policy settings. After you edit these fields, the blue link changes from Default to Changed. •You can enter a description for the service request in the first Description field. The description will show up in this window and also in the Description column of the Service Requests window. The maximum length for this field is 256 characters. •You can enter a description for each end-to-end wire in the Description field provided for each wire. The description shows up only in this window. The data in this field is not pushed to the device(s). The maximum length for this field is 256 characters. •The Circuit ID is created automatically, based on the VLAN data for the circuit. •If the policy was set up for you to define a VC ID manually, enter it into the empty VC ID field. If policy was set to "auto pick" the VC ID, ISC will supply a VC ID, and this field will not be editable. In the case where you supply the VC ID manually, if the entered value is in the provider's range, ISC validates if the entered value is available or allocated. If the entered value has been already allocated, ISC generates an error message saying that the entered value is not available and prompts you to re-enter the value. If the entered value is in the provider's range, and if it is available, then it is allocated and is removed from the VC ID pool. If the entered value is outside the provider's range, ISC displays a warning saying that no validation could be performed to verify if it is available or allocated. •You can also click Add Link to add an end-to-end wire. •You can click Delete Link to delete an end-to-end wire. Note If you are attempting to decommission a service request to which a template has been added, see Monitoring Service Requests, page 9-10 for information on the proper way to do this. •The ID number is system-generated identification number for the circuit. •The Circuit ID is created automatically, based on the service. For example, for Ethernet, it is based on the VLAN number; for Frame Relay, it is based on the DLCI; for ATM, it is based on the VPI/VCI. Step 5 To edit AC attributes, click the Default button. The Link Attributes window appears. (See Figure 6-32.) Figure 6-32 Link Attributes Window Step 6 Edit any of the link attributes, as desired. Step 7 To add a template and data file to an attachment circuit, choose a Device Name, and click Add under Templates. The Add/Remove Templates window appears. (See Figure 6-33.) Note To add a template to an attachment circuit, you must have already created the template. For detailed steps to create templates, see the Cisco IP Solution Center Infrastructure Reference, 5.1. For more information on how to use templates and data files in service requests, see Appendix B, "Working with Templates and Data Files." Figure 6-33 Add/Remove Templates Step 8 Click Add. The Template Data File Chooser window appears. (See Figure 6-34.) Figure 6-34 Template Datafile Chooser Step 9 In the left pane, navigate to and select a template. The associated data files are listed in rows in the main window, as shown in Figure 6-34. Step 10 Check the data file that you want to add and click Accept. The Add/Remove Templates window appears with the template displayed. (See Figure 6-35.) Figure 6-35 Add/Remove Templates with Templates Shown Step 11 Choose a Template name. Step 12 Under Action, use the drop-down list and choose APPEND or PREPEND. Append tells ISC to append the template generated CLI to the regular ISC (non-template) CLI. Prepend is the reverse and does not append the template to the ISC CLI. Step 13 Choose Active to use this template for this service request. If you do not choose Active, the template is not used. Step 14 Click OK. The Link Attributes with the template added appears. (See Figure 6-36.) Figure 6-36 Link Attributes with Template Added Note For more information about using templates and data files in service requests, see Appendix B, "Working with Templates and Data Files." Step 15 Click OK. The Service Request Editor window appears showing the default for AC1 changed. (See Figure 6-37.) Figure 6-37 Service Request Editor with Link Attributes Changed. Step 16 When you are finished editing the end-to-end wires, click Save. Saving the L2VPN Service Request To save an L2VPN service request, perform the following steps. Step 1 When you are finished with Link Attributes for all the Attachment Circuits, click Save to finish the L2VPN service request creation. If the L2VPN service request is successfully created, you will see the service request list window. (See Figure 6-38.) The newly created L2VPN service request is added with the state of REQUESTED, as shown in the figure. Figure 6-38 L2VPN Service Request Created Step 2 If, however, the L2VPN service request creation failed for some reason (for example, a value chosen is out of bounds), you are warned with an error message. In such a case, you should correct the error and save the service request again. For information on deploying L2VPN service requests, see Deploying Service Requests, page 9-1.
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