Table Of Contents
Release Notes for
Cisco IP Solution Center, 4.0.1Problems Fixed in Cisco IP Solution Center, 4.0.1
New and Changed Information for Release 4.0.1 of ISC
Attachment Circuit Description Field Added for L2VPN, L2TPv3, and VPLS Services (CSCeh47708)
Cisco 831, 836, and 837 Platforms Supported
Infrastructure Performance Tuning (CSCeh16530)
MTU Size is Configurable for Metro Ethernet (CSCef14875)
Multicast VPN Enhancement (CSCeh26130)
Multi-VRF CE Extra Loopback (CSCeh52338)
OSPF Redistribution (CSCeg46750)
VPNSC to ISC Migration Tool - New
Documentation Road Map for Cisco IP Solution Center, 4.0
Known Problems in Cisco IP Solution Center, 4.0
Cisco Product Security Overview
Reporting Security Problems in Cisco Products
Obtaining Technical Assistance
Cisco Technical Support & Documentation Website
Definitions of Service Request Severity
Obtaining Additional Publications and Information
Release Notes for
Cisco IP Solution Center, 4.0.1
June 27, 2007
All documentation, including this Release Notes for Cisco IP Solution Center, 4.0.1 document and any or all of the parts of the Release 4.0 documentation set, might be upgraded.
Cisco IP Solution Center software is referred to as ISC.
This document gives you an overview of this maintenance release and helps you understand what has changed since ISC 4.0. Please read this document prior to reading any other manual for ISC.
Contents
The information in this document is organized into the following sections:
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Problems Fixed in Cisco IP Solution Center, 4.0.1
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Introduction
Cisco IP Solution Center (ISC), 4.0.1 is a maintenance release for ISC 4.0. The system recommendations for ISC 4.0.1 are based on those for ISC 4.0. To see these system recommendations, go to the "System Recommendations" section. URLs for base information about ISC 4.0 and an overview and suggested reading order of these documents is given in the "Documentation Road Map for Cisco IP Solution Center, 4.0" section.
Problems that were found in ISC 4.0 and fixed in this maintenance release are documented in the "Problems Fixed in Cisco IP Solution Center, 4.0.1" section. Some of the problems resulted in product enhancements and behavioral changes. These enhancements and changes are highlighted in the "New and Changed Information for Release 4.0.1 of ISC" section.
For problems that were found and might still exist in ISC 4.0.1, see the URL in the "Known Problems in Cisco IP Solution Center, 4.0" section.
System Recommendations
The system recommendations and requirements are listed in Chapter 1, "System Recommendations" of Cisco IP Solution Center Installation Guide, 4.0 http://www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/isc/4_0/install. The recommendation is to thoroughly review this list before even planning your installation, to be sure you have all the hardware and software you must successfully install.
Additional hardware supported in ISC 4.0.1 is listed with the tested IOS release in the "Hardware Supported" section.
Hardware Supported
Chapter 1, "System Recommendations," of Cisco IP Solution Center Installation Guide, 4.0 http://www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/isc/4_0/install explains the hardware and the associated software releases tested.
The Cisco 831, 836, and 837 platforms are additionally supported in this release for the MPLS Multi-VRF CE role with IOS version 12.3(11)T3.
Problems Fixed in Cisco IP Solution Center, 4.0.1
Table 1, "Problems Fixed in ISC 4.0.1," describes all the problems that were fixed in this maintenance release.
New and Changed Information for Release 4.0.1 of ISC
The following are enhancement and changed behavior topics for this ISC Release 4.0.1 (listed alphabetically):
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Attachment Circuit Description Field Added for L2VPN, L2TPv3, and VPLS Services (CSCeh47708)
During Service Request creation and modification for L2VPN, L2TPv3, and VPLS, after you select an interface for a device, the Service Request Editor screen has a new Description field. This is not supported in the API.
Cisco 831, 836, and 837 Platforms Supported
The Cisco 831, 836, and 837 platforms are additionally supported in this release for the MPLS Multi-VRF CE role with IOS version 12.3(11)T3.
Infrastructure Performance Tuning (CSCeh16530)
System response was improved for Inventory Manager, WEB GUI, and Northbound-driven applications, with a user-defined role other than admin.
MTU Size is Configurable for Metro Ethernet (CSCef14875)
The maximum transmission unit (MTU) size is now configurable and optional for L2VPN Ethernet Wire Service (EWS) in addition to being previously available for VPLS EWS. The default size is 9216 and the range is 1500 to 9216. It is the user's responsibility if the MTU size selected is not accepted by the target device. ISC does not integrity check for this customized value. If the Service Request goes to the Failed Deploy state, because this size is not accepted, the user must adjust the size until the Service Request is Deployed.
Multicast VPN Enhancement (CSCeh26130)
In ISC 3.2, support was added for basic Multicast VPN functionality. Protocol Independent Multicasting (PIM) sparse-dense mode neighbor relationship on the PE-CE access segments was added. Now in this 4.0.1 release, the following features are also supported: PIM sparse-mode, multicast distribution tree (MDT) maximum transmission unit (MTU), source specific multicasting (SSM), multicast route-limiting, auto rendezvous point (RP), static RP, and manual specification of addresses for default and data MDTs.
Multi-VRF CE Extra Loopback (CSCeh52338)
The Multi-VRF (MVRF) CE Extra Loopback feature on an MVRF-CE device is very similar to the existing functionality of a CE Extra Loopback on a CE device. The following are the two aspects of this feature:
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OSPF Redistribution (CSCeg46750)
Prior to this release, ISC automatically redistributed Open Shortest Path First (OSPF) routes into iBGP and added the metric value of 1 to the metric option. Adding the metric 1 does not preserve the customer OSPF metric value. Therefore, a new option, Metric to Redistribute OSPF, is introduced into iBGP in this release. This only occurs if the routing protocol is between a PE and a CE. If no metric is specified in the Graphical User Interface (GUI), the default is no metric.
Traffic Engineering Discovery
In ISC 4.0, Traffic Engineering discovery required direct access to only the seed router. Other routers in the network could be discovered by using the seed router. In this ISC 4.0.1 Maintenance Release, this is no longer the case. All Traffic Engineering routers in the network must be directly accessible from the Solaris machine on which ISC is running. This access can be by either the hostname of the router or the Traffic Engineering router ID.
VPNSC to ISC Migration Tool - New
If you have an existing VPNSC 1.x or 2.x repository, you must migrate it to be able to use it with ISC 4.0. The new Migration Tool has been significantly enhanced so you can move to ISC with all its additional functionality. The migration tool now allows you to analyze your VPNSC repository for any issues prior to migrating. The generated error report gives suggestions for fixing problems. Get the new migration package, including the documentation that lists limitations, from http://www.cisco.com/cgi-bin/tablebuild.pl/isc or contact isc-mktg@cisco.com for migration information.
Installation Notes
This section contains the following information:
Version Supported
You must have ISC 3.2.2, 3.2.2.3, or 4.0 installed before downloading the software to upgrade to ISC 4.0.1.
The Cisco IP Solution Center Installation Guide, 4.0 gives upgrade steps for going from previous versions of ISC to ISC 4.0.
If you have an existing VPNSC 1.x or 2.x repository, you must migrate it to be able to use it with ISC 4.0. Get the migration package, including the documentation that lists limitations, from http://www.cisco.com/cgi-bin/tablebuild.pl/isc or contact isc-mktg@cisco.com for migration information.
Upgrade Paths
To upgrade from ISC 3.2.2, 3.2.2.3, or 4.0 to ISC 4.0.1, follow these steps:
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gunzip -c isc-4.0.1-patch.tar.gz | tar xf -
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$ stopall
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$ ./iscpatchinstall
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gunzip -c ISC401_UpgradeTool.tar.gz | tar xf -
The directory ISC401_UpgradeTool is created. Before you proceed, read the README file that is located in this directory.
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cd ISC401_UpgradeTool
./upgradeISCSchema.sh <full path of ISC_HOME>
The log messages are printed on the screen and written in the log file contained in the log directory under the directory ISC401_UpgradeTool.
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Uninstall
To uninstall the ISC 4.0.1 Maintenance Release that was successfully installed by following the steps in the "Upgrade Paths" section, follow these steps:
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$ stopall
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$ ./iscpatchrollback
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Important Notes
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Documentation Road Map for Cisco IP Solution Center, 4.0
This section describes documentation resources to help you find information about Cisco IP Solution Center (ISC), 4.0.
The entire documentation set for Cisco IP Solution Center, 4.0 can be accessed at:
http://www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/isc/4_0
The following documents comprise the ISC 4.0 documentation set.
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General documentation (in suggested reading order):
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Application and technology documentation (listed alphabetically):
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Known Problems in Cisco IP Solution Center, 4.0
To find known problems in Cisco IP Solution Center, use the following URL:
http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl
You must log into CCO.
You can search for specific bugs or search for a range by product name. This tool enables you to query for keywords, severity, range, or version.
The results display bug ID and title, found-in version, fixed-in version, and status. The bug ID is a hyperlink to detailed information for the bug ID's product, component, severity, first found-in, and release notes.
The results could be displayed in a feature matrix or spreadsheet.
Obtaining Documentation
Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.
Cisco.com
You can access the most current Cisco documentation at this URL:
http://www.cisco.com/techsupport
You can access the Cisco website at this URL:
You can access international Cisco websites at this URL:
http://www.cisco.com/public/countries_languages.shtml
Product Documentation DVD
Cisco documentation and additional literature are available in the Product Documentation DVD package, which may have shipped with your product. The Product Documentation DVD is updated regularly and may be more current than printed documentation.
The Product Documentation DVD is a comprehensive library of technical product documentation on portable media. The DVD enables you to access multiple versions of hardware and software installation, configuration, and command guides for Cisco products and to view technical documentation in HTML. With the DVD, you have access to the same documentation that is found on the Cisco website without being connected to the Internet. Certain products also have .pdf versions of the documentation available.
The Product Documentation DVD is available as a single unit or as a subscription. Registered Cisco.com users (Cisco direct customers) can order a Product Documentation DVD (product number DOC-DOCDVD=) from the Ordering tool or Cisco Marketplace.
Cisco Ordering tool:
http://www.cisco.com/en/US/partner/ordering/
Cisco Marketplace:
http://www.cisco.com/go/marketplace/
Ordering Documentation
Beginning June 30, 2005, registered Cisco.com users may order Cisco documentation at the Product Documentation Store in the Cisco Marketplace at this URL:
http://www.cisco.com/go/marketplace/
Cisco will continue to support documentation orders using the Ordering tool:
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http://www.cisco.com/en/US/partner/ordering/
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http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm
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Documentation Feedback
You can rate and provide feedback about Cisco technical documents by completing the online feedback form that appears with the technical documents on Cisco.com.
You can send comments about Cisco documentation to bug-doc@cisco.com.
You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:
Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883We appreciate your comments.
Cisco Product Security Overview
Cisco provides a free online Security Vulnerability Policy portal at this URL:
http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html
From this site, you can perform these tasks:
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A current list of security advisories and notices for Cisco products is available at this URL:
If you prefer to see advisories and notices as they are updated in real time, you can access a Product Security Incident Response Team Really Simple Syndication (PSIRT RSS) feed from this URL:
http://www.cisco.com/en/US/products/products_psirt_rss_feed.html
Reporting Security Problems in Cisco Products
Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you might have identified a vulnerability in a Cisco product, contact PSIRT:
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An emergency is either a condition in which a system is under active attack or a condition for which a severe and urgent security vulnerability should be reported. All other conditions are considered nonemergencies.
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In an emergency, you can also reach PSIRT by telephone:
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Tip
Never use a revoked or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one linked in the Contact Summary section of the Security Vulnerability Policy page at this URL:
http://www.cisco.com/en/US/products/products_security_vulnerability_policy.htm
The link on this page has the current PGP key ID in use.
Obtaining Technical Assistance
Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. The Cisco Technical Support & Documentation website on Cisco.com features extensive online support resources. In addition, if you have a valid Cisco service contract, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not have a valid Cisco service contract, contact your reseller.
Cisco Technical Support & Documentation Website
The Cisco Technical Support & Documentation website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, at this URL:
http://www.cisco.com/techsupport
Access to all tools on the Cisco Technical Support & Documentation website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:
http://tools.cisco.com/RPF/register/register.do
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Submitting a Service Request
Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco engineer. The TAC Service Request Tool is located at this URL:
http://www.cisco.com/techsupport/servicerequest
For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.
To open a service request by telephone, use one of the following numbers:
Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553-2447For a complete list of Cisco TAC contacts, go to this URL:
http://www.cisco.com/techsupport/contacts
Definitions of Service Request Severity
To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.
Severity 1 (S1)—Your network is "down," or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.
Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.
Severity 3 (S3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.
Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.
Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solutions is available from various online and printed sources.
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http://www.cisco.com/go/marketplace/
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http://www.cisco.com/go/iqmagazine
or view the digital edition at this URL:
http://ciscoiq.texterity.com/ciscoiq/sample/
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http://www.cisco.com/en/US/products/index.html
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http://www.cisco.com/discuss/networking
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http://www.cisco.com/en/US/learning/index.html
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