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Table Of Contents
Release Notes for
Cisco IP Solution Center, 3.1Documentation Road Map for Cisco IP Solution Center, 3.1
What Is New in Release 3.1 of ISC
Firewall Service Module (FWSM) Support for Catalyst 6500 and Cisco 7600
MPLS VPN Carrier Supporting Carrier (CSC) Support
Virtual Private LAN Services (VPLS) Provisioning
VPN Service Module (VPNSM) Support for Catalyst 6500 and Cisco 7600
Known Problems in Cisco IP Solution Center, Release 3.1
Obtaining Technical Assistance
Obtaining Additional Publications and Information
Release Notes for
Cisco IP Solution Center, 3.1
May 29, 2007
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All documentation, including this Release Notes for Cisco IP Solution Center, 3.1 document and any or all of the parts of the Release 3.1 documentation set, may be upgraded.
The Cisco IP Solution Center software is referred to as ISC.
The information in this Release Notes for Cisco IP Solution Center, 3.1 document gives you an overview of this release and helps you understand it at a high level. Please read this document prior to reading any other manual for ISC.
All ISC patches are available at: http://www.cisco.com/cgi-bin/tablebuild.pl/isc (where in tablebuild.pl, the last character is the lower-case letter "l").
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Contents
The information in this release note is organized into the following sections:
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Introduction
Cisco IP Solution Center (ISC), 3.1 is a follow-on release to Cisco IP Solution Center (ISC), 3.0.
This product uses the web-based GUI introduced in ISC 3.0 to improve usability. This product also uses the four-tiered architecture introduced in ISC 3.0 and designed for modularity, reusability, front-end scalability, back-end scalability, and high availability. All the ISC solutions: L2VPN Management (including the new feature Virtual Private LAN Services (VPLS)), MPLS VPN Management, and Security Management, as well as Quality of Service (QoS) are distributed on the same product CD. Security Management is a combination of IPsec, Firewall, and Network Address Translation (NAT), all of which are individually licensed. The types of IPsec are all licensed as one: IPsec Site-to-Site; IPsec Remote Access; and Network-based IPsec VPN Management (the mapping of IPsec to MPLS).
The ISC solutions all continue to provide features such as provisioning, auditing, and service level agreement (SLA) monitoring. These solutions provide network and service management for service providers. They allow service providers to seamlessly provision and manage intranet and extranet VPNs. The MPLS VPN Management and Security Management focus on provisioning, auditing, and monitoring the links between a customer's edge routers through the service provider's network.
For more details, please see the "What Is New in Release 3.1 of ISC" section.
Materials
When you order the Cisco IP Solution Center product, you receive the following:
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For more information about ISC, see the following.
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Documentation Road Map for Cisco IP Solution Center, 3.1
This section describes documentation resources to help you find information about the Cisco IP Solution Center (ISC).
We recommend you refer to the documentation in the following order:
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The contents of this document are:
- Product Documentation Set - URLs for all the documentation in this documentation set.
- Obtaining Documentation
- Obtaining Technical Assistance
- Obtaining Additional Publications and Information
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The following documents are listed alphabetically. They are specific to services for which you purchase licenses.
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The following are the Application Program Interface (API) documents:
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What Is New in Release 3.1 of ISC
The following topics (listed alphabetically) are new or the implementation was changed dramatically from ISC Release 3.0 to this ISC Release 3.1. Additionally, bug fixes are included in this release.
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API Support
ISC API support now includes the following:
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Additionally, Corba API backward compatibility to VPNSC is not available.
Backup and Restore
To protect your data against operating system crashes, file corruption, disk failures, and total machine failure, ISC 3.1 provides the capability to make backups of your database and to restore data from a backup. ISC 3.1 also provides a procedure to set up a cold stand-by system. Note that a cold stand-by system is different from a hot stand-by (High Availability) system, which is based on Sun™ Cluster architecture.
Firewall Service Module (FWSM) Support for Catalyst 6500 and Cisco 7600
ISC now supports the high throughput Firewall Service Module (FWSM) 1.1 that can connect to the Catalyst 6500 bus or the switch fabric module or to the Cisco 7600 router. The same mechanisms that were used in ISC 3.0 to support the provisioning of security policies on PIX Firewall will be used for the FWSM. Provisioning of network address translation (NAT) on a FWSM is also supported in ISC 3.1.
ISC prepares the Catalyst 6500 switch and Cisco 7600 router for use by other ISC modules, for example VLAN management and VLAN interface assignment. ISC supports the application of Firewall Policies on FWSM 1.1.
High Availability Support
ISC supports Sun™ Cluster Release 3.0 with Update 3 in Failover mode. Sun™ Cluster offers mainframe-class reliability and availability. It is designed to deliver high availability through automatic fault detection recovery, ensuring that your mission-critical applications and services are available when you need them.
ISC supports two nodes in this High Availability (HA) cluster. This support is only for the control tier, known as the Master server and to get this support, you must choose HA Master as your first server when installing ISC.
Metro Ethernet QoS
In ISC 3.1, there is a GUI implementation to deploy an Ethernet QoS policy to the 3550, and 4x00 Catalyst switches in a provider's network, features required for these platforms in the Metro Ethernet (ME) Release 2.1 Solution. The ME QoS Application Program Interface (API) is unsupported.
MPLS VPN Carrier Supporting Carrier (CSC) Support
MPLS supports the Carrier supporting Carrier (CSC) deployment scenario using LDP/IGP and BGP/MPLS.
Ring Topology
Previously, Named Physical Circuits (NPCs) could only support linear connectivity between CE, CLEs, and PE. In ISC 3.1, support is now available for ring connectivity. A ring is three or more nodes, and the nodes in a ring can be PE_CLE, PE_POP, or MVRF_CE. Ring creation using the Ring Editor is needed before using this ring while creating an NPC.
Virtual Private LAN Services (VPLS) Provisioning
ISC 3.1 provides Virtual Private LAN Services (VPLS) support in addition to point-to-point L2VPN service. The VPLS architecture provides Ethernet Multipoint Service (EMS) that uses a virtual forwarding instance (VFI) to bridge endpoints together. VPLS is the connection of multiple sites in a single bridged domain over a managed IP/MPLS network. VPLS presents an Ethernet interface to customers, simplifying the LAN/WAN boundary for Service Providers and customers, and enabling rapid and flexible service provisioning, because the service bandwidth is not tied to the physical interface. All services in a VPLS appear to be on the same LAN, regardless of location.
VPLS uses edge routers that can learn, bridge, and replicate on a VPN basis. These routers are connected by a full mesh of tunnels, enabling any-to-any connectivity.
Auto Discovery of VPLS services is supported.
VPN Service Module (VPNSM) Support for Catalyst 6500 and Cisco 7600
ISC now supports the VPN Service Module (VPNSM) 2.0 that is an IPsec and IKE accelerator card for the Catalyst 6500 and Cisco 7600 platforms. Provisioning of IPsec Site-to-Site, IPsec with GRE and IPsec, and IPsec Remote Access on VPNSM are also supported in ISC 3.1.
System Recommendations
The system recommendations and requirements are listed in Chapter 1, "System Recommendations" of the Cisco IP Solution Center Installation Guide, 3.1. The recommendation is to thoroughly review this list before even planning your installation, to be sure you have all the hardware and software you need to successfully install.
Known Problems in Cisco IP Solution Center, Release 3.1
To find known problems in Cisco IP Solution Center, use the following URL:
http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl
You need to log in to CCO.
You can search for specific bugs or search for a range by product name. This tool enables you to query for keywords, severity, range, or version.
The results display bug ID and title, found-in version, fixed-in version, and status. The bug ID is a hyperlink to detailed information for the bug ID's product, component, severity, first found-in, and release notes.
The results could be displayed in a feature matrix or spreadsheet.
Obtaining Documentation
Cisco provides several ways to obtain documentation, technical assistance, and other technical resources. These sections explain how to obtain technical information from Cisco Systems.
Cisco.com
You can access the most current Cisco documentation on the World Wide Web at this URL:
http://www.cisco.com/univercd/home/home.htm
You can access the Cisco website at this URL:
International Cisco websites can be accessed from this URL:
http://www.cisco.com/public/countries_languages.shtml
Ordering Documentation
You can find instructions for ordering documentation at this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm
You can order Cisco documentation in these ways:
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http://www.cisco.com/en/US/partner/ordering/index.shtml
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Documentation Feedback
You can submit e-mail comments about technical documentation to bug-doc@cisco.com.
You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:
Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883We appreciate your comments.
Obtaining Technical Assistance
For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, the Cisco Technical Assistance Center (TAC) provides 24-hour-a-day, award-winning technical support services, online and over the phone. Cisco.com features the Cisco TAC website as an online starting point for technical assistance. If you do not hold a valid Cisco service contract, please contact your reseller.
Cisco TAC Website
The Cisco TAC website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The Cisco TAC website is available 24 hours a day, 365 days a year. The Cisco TAC website is located at this URL:
Accessing all the tools on the Cisco TAC website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a login ID or password, register at this URL:
http://tools.cisco.com/RPF/register/register.do
Opening a TAC Case
Using the online TAC Case Open Tool is the fastest way to open P3 and P4 cases. (P3 and P4 cases are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Case Open Tool automatically recommends resources for an immediate solution. If your issue is not resolved using the recommended resources, your case will be assigned to a Cisco TAC engineer. The online TAC Case Open Tool is located at this URL:
http://www.cisco.com/tac/caseopen
For P1 or P2 cases (P1 and P2 cases are those in which your production network is down or severely degraded) or if you do not have Internet access, contact Cisco TAC by telephone. Cisco TAC engineers are assigned immediately to P1 and P2 cases to help keep your business operations running smoothly.
To open a case by telephone, use one of the following numbers:
Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553-2447For a complete listing of Cisco TAC contacts, go to this URL:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
TAC Case Priority Definitions
To ensure that all cases are reported in a standard format, Cisco has established case priority definitions.
Priority 1 (P1)—Your network is "down" or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.
Priority 2 (P2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.
Priority 3 (P3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.
Priority 4 (P4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.
Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solutions is available from various online and printed sources.
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http://www.cisco.com/en/US/products/products_catalog_links_launch.html
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http://www.cisco.com/go/iqmagazine
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http://www.cisco.com/en/US/about/ac123/ac147/about_cisco_the_internet_protocol_journal.html
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http://www.cisco.com/en/US/learning/index.html
